Entry Level Staffing Administrator - Seasonal Flex (4-19 hours)

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Workforce Staffing The Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.This is a Seasonal role with an estimated start date of ASAP (pending completion of Self Conducted Video Interview and Clearance of Pre-Hire Checks) and an estimated end date of March 29, 2025. These dates are subject to change based on business needs. As a Seasonal flex-time, non-exempt Staffing Administrator, you will coordinate and execute activities to support the high volume hiring and staffing efforts for a defined geographic area. In this fast-paced culture, Staffing Administrators serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Seasonal flex-time Staffing Administrators will work up to 19 hours per week with a flexible schedule that may include nights and weekends based on business needs.Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Set up, execute, and break down hiring events based on labor projections.• Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, administering drug screening and other duties as assigned. • Consult with applicants to determine the best match for their desired position and available opportunities.• Utilize the Applicant Tracking System to move can candidates through the application process as well as other various technologies. • Complete post-event audits and resolve errors. • Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Flawless execution of high-volume transactions in alignment with standard operating procedures.• Assist Coordinators to conduct routine audits and analyzing metrics.• Participates in candidate generation activities by attending offsite events such as community fairs, hiring events and job fairs.• Resolve candidate escalations including identifying and removing barriers.• May work on projects as assigned by the lead or manager.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transport materials to/from hiring and community events.• Staffing Administrators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends at multiple sites. This role is seasonal and flex-time, working up to 19 hours per week.BASIC QUALIFICATIONS- High school or equivalent diploma- 6+ months experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.- Proficient with Microsoft Office and the ability to learn multiple other platforms. ...

Full-Time Retail Lead Associate, Customer Experience Operations

Pay starts at $20.15 per hour with benefits available.Full Time Hours: Average work 40 hrs per week. This role requires open availability Sunday-Thursday between 8:45am and 5:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years of retail or customer facing, or 1+ years of floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...