Applied Scientist, SPX AI Lab

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI, going beyond a typical chatbot to provide a powerful, personalized experience to sellers running real businesses, large and small.Do you want to join an innovative team of scientists, engineers, product and program managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci).Key job responsibilities- Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed.- Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions.- Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features.- Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation.- Research and implement novel machine learning and statistical approaches.- Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment.About the teamSelling Partner Experience Science (SPeXSci) is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We are focused on building seller facing AI-powered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Audience & Media Strategy, Marketing Manager, Prime Events, Amazon

Amazon’s XCM (Cross Channel & Cross Category Marketing) organization is looking for a Marketing Manager to lead audience and media strategy, planning, and execution in the US and CA across Prime mass marketing campaigns for events (like Prime Day). We are looking for a candidate with a passion for building exceptional customer experiences to create and drive media and audience segmentation strategy across investments.You will lead cross-channel media strategy for priority audiences and define the investment levels across channels based on business objectives, audience indices, channel best practices, measurement data and reach & frequency guardrails. You will bring a data-driven mindset to determining the optimal channel mix for audiences and business strategies, managing both media agencies and internal partners, to achieve our goals. You will work closely with campaign managers, marketing stakeholders, audience analysts, measurement partners, data science leaders, category leaders, creative and content teams and our internal media team to establish and implement media best practices, develop and target audience segments, create rigorous analytical processes, and produce cost-effective campaigns. The ideal candidate is a tenured marketer who is highly collaborative, but self-driven with strong bias for action and an ability to deliver on ambiguous projects in a highly matrixed environment. You will be a strategic thinker focused on business goals with strong expertise in cross-channel media strategy. While this specific role is more focused on digital and social media strategy, expertise in a broader list of channels, including TV, CTV/POLV, OOH, Radio, etc. is strongly preferred. This role requires an entrepreneur mentality to help develop and enhance audience strategy, processes and products, as well as analytic processes and innovations for advanced audience analytics. You will be resourceful and find creative solutions to complex technical and business challenges.This role will report into the Head of Media for XCM, and will be an individual contributor at this time.Key job responsibilities- Lead cross-channel media strategy and planning, advising leadership on the reasoning behind decisions- Drive real-time campaign optimizations based on key KPIs and compile regular reporting from multiple sources to stakeholders, including leadership- Manage budget and investment decisions across all media channels leveraged against your business line- Align audience profiles/segmentation with appropriate investment strategy in partnership with planning and activation teams- Ability to navigate a highly matrixed organization and represent team with integrity and self-sufficiency- Partner with other Amazon media managers to leverage overall investment decisions and insights across the team in the most audience-driven expression possible- Contribute insights to advertising portfolio strategy and investment modelsBASIC QUALIFICATIONS- 6+ years relevant professional experience in marketing, communications, audience strategy and media- In-depth knowledge of cross-channel media strategy and experience leading complex business at an agency or or in-house with a large advertiser- Clear understanding of media principles, planning and buying functions in the US- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience using industry media planning such as Nielsen, Kantar, Comscore, etc.- Strong speaking and written professional communication skills- Experience using data and metrics to drive improvements- Experience managing or working within cross-functional marketing and creative teams- Self-motivated and comfortable working independently with minimal supervision- The ability to thrive in a fast-paced and deadline-driven environment ...

Applied Scientist II, Personalization

Take Earth's most customer-centric company. Mix in hundreds of millions of shoppers spending tens of billions of dollars annually, an exciting opportunity to build next-generation shopping experiences, Amazon’s tremendous computational resources, and our extensive e-Commerce experience. What do you get? The most exciting position in the industry.About our organization: Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for", "Tap to explore", “Customers who bought this item also bought”, and “Frequently bought together” among others. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.You will play a critical role in ideation for the team. We are building the next generation ML systems that powers the biggest shopping engine on earth, and we hope you will join us!Key job responsibilitiesAs an Applied Scientist on the team you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. Our goal is to help customers achieve their objective seamlessly while shopping on Amazon. We are investing in multiple fronts including but not limited to GenerativeAI, LLMs, transformers, sequence models, reinforcement learning. This is an opportunity to come in on Day0 and influence the science roadmap of one of the most interesting problem spaces at Amazon - understanding the Amazon customer to build deeply personalized and adaptive shopping experiences. We will be working on applying cutting edge science and research into production to elevate the customer experience. You will be part of a multidisciplinary team, working on one of the largest scale machine learning systems in the company. You will hone your skills in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a highly leveraged team of talented engineers and ML scientists, you will have a unique opportunity to help build infrastructure that accesses petabytes of data to produce and deliver models that deliver state of the art customer experiences. About the teamOur mission is to delight every Amazon customer with a consistent and adaptive personalized shopping experience. We achieve our mission through investments in large scale machine learning, distributed systems and user experience with the purpose of delivering the future of shopping on Amazon. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

2025 MBA/Master's Level Opportunity - Sr. Product Manager Technical (PMT) Intern (United States)

At Amazon, we are excited to offer graduate students (MBA/Masters) the opportunity to launch into big careers with limitless possibilities. We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. From the start, you’ll do meaningful work alongside peers and leaders – diving deep into projects, programs, and services that impact millions of customers. At Amazon, you're given the opportunity to chart your own path by owning your development, your career, and your future.PMTs at Amazon are the end-to-end owners of our software offerings, hardware, and technical services. PMTs leverage their technical depth to partner closely with engineers in defining a vision and building a roadmap to launch technical products that play a key role in making Amazon Earth’s most customer centric company. With a customer base that can span across retail shoppers, developers, and business leaders. PMTs are set on a path to become leaders of business segments or technical organizations.Key job responsibilities-Developing and executing scalable business plans and product requirements – being a business owner-Driving cross-functional projects to completion-Developing strategies based on data analysis-Communicating effectively with senior management-Maintaining an intense customer-focus-Balancing strategic thinking with tactical, detailed execution-Working cross functionally with teams throughout the companyA day in the lifeThe primary role of a PMT within Amazon is to assume end-to-end product ownership over one of our technical product offerings. PMTs are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, build, launch and grow new technology-driven products and services. With input from business stakeholders, they develop business and product requirements, prioritize needs, and manage milestones and overall roadmap. Examples of organizations where PMTs may work include (but aren’t limited to): Amazon Web Services (AWS), Prime Video, Alexa, Game Services, and Supply Chain Technologies.About the team-Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.-Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.-Internship start dates will be between May-June 2025 for a 12-week, consecutive internship.BASIC QUALIFICATIONS- Are 18 years of age or older- Currently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

Account Representative I, Amazon Canada

Amazon’s growing Canada Marketplace Sales team is looking for a Sales Account Representative to drive success and growth within key Amazon business groups. This role is for candidates who are passionate about selling, and helping small and medium business grow. The ideal candidate has a history of achieving goals and exceeding deliverables. Successful hires are strong analytical thinkers and problem solvers who thrive in fast-paced dynamic environments. They are strong communicators, effective listeners and project managers who are able to balance multiple and often conflicting priorities. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone on both transactional and strategic branding-based deals. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business.BASIC QUALIFICATIONS- BA/BS degree or equivalent experience with equivalent being- 2 years of sales experience- Experience meeting sales targets using a solutions-focused approach. ...

Applied Scientist, Alexa International Tech

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive Applied Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Key job responsibilitiesAs an Applied Scientist with the AIT team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs. Your work will directly impact our international customers in the form of products and services that make use of digital assistance technology. You will leverage Amazon’s heterogeneous data sources, unique but diverse international customer nuances and large-scale computing resources to accelerate advances in voice domain in multi-modal setup. The ideal candidate possesses a solid understanding of machine learning fundamentals and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environments to will tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. A day in the life· Analyze, understand, and model customer behavior and the customer experience based on large scale data. Especially showing passion towards solving for international customer-centric challenges.· Build novel online & offline evaluation metrics an methodologies for personal digital assistants and customer scenarios, on multi-modal devices.· innovate and deliver deep learning based innovation across life-cycle such as policy-based learning, international customer specific model performance tuning.· Quickly experiment and setup experimentation framework for agile model and data analysis or A/B testing· Contribute through industry first research to drive the innovation forward. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, Amazon

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist , Sponsored Products Ads Response Prediction

** This position is open to all candidates in Palo Alto, CA, Seattle, WA, NYC and Arlington, VA **Amazon Ads Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Machine Learning Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems.Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for a talented Machine Learning Applied Scientist for our Amazon Ads Response Prediction team to grow the business. We are providing advanced real-time machine learning services to connect shoppers with right ads on all platforms and surfaces worldwide. Through the deep understanding of both shoppers and products, we help shoppers discover new products they love, be the most efficient way for advertisers to meet their customers, and helps Amazon continuously innovate on behalf of all customers.Key job responsibilitiesAs a Machine Learning Applied Scientist, you will:* Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis* Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products businessAbout the teamWe are pioneers in applying advanced machine learning and generative AI algorithms in Sponsored Products business. We empower every customer with a customized discovery experiences from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop efficiently on and off Amazon.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Access and Capacity Planning Manager

As we continue to expand our ability to provide extraordinary, human-centered primary care services across the country, the teams that support the providers and frontline teams are growing as well. We are seeking to hire an Access & Capacity Planning Manager responsible for partnering with operational and clinical leaders to ensure our members receive best-in-class access to care across all of our markets and service lines. Reporting to the Senior Manager of Strategic Operations, you will build and automate capacity plans that support our teams through rapid growth and change. Specifically, you will drive projects that address patient access, capacity planning, strategic forecasting, and workforce planning. You are an analytical problem-solver with an eye for detail, who can also effectively communicate how those details fit into the bigger picture to team members across the organization. Driven by continuous improvement, you love identifying creative solutions to complex problems, and have demonstrated persistence in accomplishing objectives regardless of circumstance. Experience integrating quantitative and qualitative information to draw accurate solutions will be important to your success. Naturally at ease with cross-functional partners, you are able to work collaboratively across multiple teams, and are comfortable with shifting priorities, styles, and work environments in an exciting, evolving role. If you are passionate about solving problems related to access and capacity planning, have stellar project and program management skills, and want to make a tangible impact on how we deliver care to our patients, we would love to hear from you!Key job responsibilitiesManage Nationwide Clinic Capacity- Develop and manage operational capacity models for short and mid-term planning. Create plans and tools to enable operations to identify and manage dependencies and risks. Seek opportunities to evolve toward automation.- Empower senior operations leaders to make informed decisions about their workforce, capacity, deployment, hiring and schedule design to accurately support patient demand.- Drive and Monitor Cost of Care Initiatives while partnering and aligning with Financial Planning. - Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care.Manage Access SLAs- Support local leaders in optimizing staffing plans and deployment to meet service line standards (SLAs), panel management models and patient demand- Drive operational strategies, including pilots, utilize experimentation as necessaryIdentify & Drive Demand Opportunities- Support long-term growth by collaborating with corporate, clinical and tech teams, prioritizing and driving thought leadership around Access.- Develop demand forecasting model in coordination with growth, financial and data science teamsProduct Innovation- Hands on work with data scientists and analysts to automate capacity and demand planning and forecasting models.- Identity opportunities to integrate and automate features of demand and capacity processes into core systems.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in workforce planning, capacity management, supply chain or related fields- 3+ years in program & project management- 3+ years building forecasting and/or planning models in excel or other more advanced tools- Background in mathematics, statistics, computer science, engineering, economics, operations research or related field- Working fluency in SQL- Familiarity with other scientific and scripting - languages such as Python or R and familiarity with technical systems to deploy production models- Experience translating key performance indicators and recommendations to senior leaders- Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment ...

Applied Scientist II, AWS AI Labs: Computer Vision

Join us in a historic endeavour to make Computer Vision accessible to the world with breakthrough research! The AWS AI Labs: Vision team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists develops the algorithms and models that have powered AWS computer vision services such as Amazon Rekognition, Amazon Textract, and Amazon Lookout for Vision. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. Our research themes include, but are not limited to: few-shot learning, transfer learning, unsupervised and semi-supervised methods active learning and semi-automated data annotation, large scale image and video recognition, face detection and recognition, document OCR and scene text recognition, document understanding, 3D scene and layout understanding, and localization and mapping. We are hiring for all our locations in the USA (Seattle, Pasadena, Bay Area) and Israel (Haifa and Tel Aviv). About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Associate Corporate Counsel, Worldwide Operations Legal

Amazon's Legal Department is looking for a talented attorney to support our Fulfillment Technologies and Robotics organization. You will be an integral part of the business teams you support, providing counsel on new products and services, regulatory compliance matters, commercial relationships, and disputes and inquiries. You will help business teams innovate for our customers, while helping clients anticipate and address legal risk. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that provide your clients with the flexibility and freedom to innovate and scale quickly. The successful candidate will be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. This position may be based in Seattle, WA, New York, NY, or Washington, DC. As you will be working with teams who are developing products and technology that will be leveraged globally, some travel may be required.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 2+ years of legal experience- Experience in private practice or in house experience at a technology company or equivalent ...

Associate Brand Manager, Premium Fashion

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a strong Associate Brand Manager (ABM) to join Amazon Fashion's exciting and fast-paced team to on-board and manage strategic corporate priority selling partners within Premium Fashion.Amazon Fashion is building a team to support the growth of Premium Fashion in our stores. The Premium Fashion ABM will work closely with premium brands to grow their selection and enhance their brand storytelling through new onsite experiences, while helping define the shopping experience for all Premium Fashion customers. In this role, the ABM will build strategies for sustained long term growth, aid brands in driving improved operational performance, and develop programs that scale. A successful candidate will be motivated by an entrepreneurial, fast-paced and highly collaborative environment, have high quality standards, and be passionate about delivering best-in-class experiences for customers. They should also have a demonstrated ability to think strategically and analytically about a business, with the ability to build clear processes in the face of ambiguous circumstances, and work cross-organizationally to build consensus. A keen sense of ownership, drive, and ability to take ownership of execution end to end is a must. Your key responsibilities will include: - Building strong and sustainable relationships with key brand and internal partner team contacts (8 Priority Premium Brands) - Managing brand growth on Amazon, focusing on key inputs (catalog, customer CX, imagery on-site, buying execution) to drive the long-term success of each business - Creating playbook processes to define, simplify, improve, and expedite Premium brand growth - Creating Joint Business Plans with Premium vendors on an annual basis, then conducting business reviews with senior management regarding progress and roadblocks - Continuously seeking information to improve the customer experience and make recommendations to the business - Influencing partner teams to enhance tools and systems based on program findingsAbout the teamYou will be joining a team of 5 Vendor Managers and Associate Vendor Managers on the Premium Fashion Concierge (PFC) Team. The PFC team was created in 2022 with the vision of improving brand experience for Premium selling partners when working with Amazon. BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Applied Scientist, Amazon Customer Service

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO.We didn’t make Amazon a trillion-dollar company, our customers did and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service, relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. WWDE scientists solve complex problems and build scalable solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues.As an Applied Scientist, your role is pivotal in leveraging advanced Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and detect issues, organize them using taxonomy, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. Utilizing the latest techniques, you will build an AI ecosystem that can efficiently comb over our billions of customer interactions (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of defect elimination research forward. You should have a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively to both technical and non-technical audiences.Key job responsibilities- Develop ML/GenAI-powered solutions for automating defect elimination workflows- Implement scalable and efficient scientific solutions in production environments- Design and implement robust metrics to evaluate the effectiveness of ML/AI models- Perform statistical analyses and statistical tests, including hypothesis testing and A/B testing- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please applyBASIC QUALIFICATIONS- Master's degree in computer science, machine learning, statistics, mathematics or equivalent quantitative field- 3+ years of building deep learning or machine learning models for business application experience- Deep knowledge in one or more areas of machine learning or deep learning- Experience programming in Java, Python or related language ...

Applied Scientist, Amazon Prime, Amazon Prime

Interested in helping build Prime's content and offer experimentation system to drive huge business impact on millions of customers? Join our team of Scientists and Engineers developing algorithms to adaptively generate and experiment on new content, personalize, and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML lead, you will partner directly with product owners to intake, build, and directly apply your modeling solutions.There are numerous scientific and technical challenges you will get to tackle in this role, such as adaptive experimentation, structured multi-armed bandits and its application to various types of experimentation and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from supervised learning, multi-armed bandits, optimization, and RL - while this role is focused on leading the space of multi-armed bandit solutions.As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of.You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning, LLM's), and statistical modeling techniques.Major responsibilities - Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Bandits and Reinforcement Learning for Experimentation and Optimization Systems. - Develop offline policy estimation tools and integrate with reporting systems. - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. BASIC QUALIFICATIONS- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience programming in Java, C++, Python or related language- Experience building machine learning models or developing algorithms for business application ...

Area Manager II - Spanaway, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Applied Scientist II , Seller Growth Science

Join us in the evolution of Amazon’s Seller business! The Seller Growth Science organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources.We are looking for an Applied Scientist II to lead us to identify data-driven insight and opportunities to improve our SP growth strategy and drive seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).Key job responsibilitiesAs an Applied Scientist on the team, you will:- Identify opportunities to improve SP growth and development process and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL).- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps.- Lead and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to meet latency and other system constraints.- Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver.- Be responsible for communicating our science innovations to the broader internal & external scientific community.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AWS Software Development Manager, Infrastructure Foundational Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.What we do:The Infrastructure Foundational Services team builds services and tools that manage devices such as hosts, power shelves, and others in Amazon. As an infrastructure services provider, we own the services and tools that Amazon uses to turn hardware into capacity that service teams across Amazon run their business on. What we do matters; every customer who uses Amazon's products is supported by the computing infrastructure we provide and we provide a way for customers to get the capacity they need and for the business team to responsibly manage growth and cost. Our products are used by internal software teams, we focus on minimizing the operational burden that other engineers experience when managing their infrastructure.What you will do: You will lead a team of talented engineers continue to enhance their services, adding more capability, reducing operational costs, and improve our customer's experience. Your top priority is to ensure you are developing a great organization, raising the bar on our software development practices and the customer experience using our tools. You will coordinate with other managers on the team to deliver tools that work seamlessly across the various disciplines in AWS.Why we need youAmazon and Amazon Web Services are growing at an incredible rate, inventing new technology to improve the life of our customers. At this scale we are constantly stretching the elasticity of the the cloud. Our mission to help make it easy for internal software teams to grow while working with other infrastructure and AWS teams to meet these needs. You will lead a team of talented engineers to deliver this end to end workflow and collaborate with your customers - including other developers, business partners, and finance teams. You will work with other engineers who have a passion for learning new technology and making your customer's lives better.We want your passion for making an end-to-end product. While we are doing a lot of automation here, you will be asked to solve problems at every layer of the stack. You will share your experiences with an organization that is eager to learn.Why you’ll love it: You’ll see all aspects of the Amazon business, from our Retail websites to our digital products to the inner workings of Amazon Web Services. You’ll work with massive data sets. You’ll improve the agility of our technical teams. You’ll be part of a growing, fast paced, and fun team. You’ll have ownership, not just responsibility; and you’ll define and execute processes to deliver both savings and productivity for AWS and Amazon.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Amazon Postdoctoral Scientist , Perfect Order Experience (POE), Trustworthy Shopping Experience (TSE)

Amazon is looking for a talented Postdoctoral Scientist to join our Perfect Order Experience (POE), Trustworthy Shopping Experience (TSE) team for a one-year, full-time research position. Postdoctoral Scientists will drive data-driven innovations in decision optimization and causal inference.In this role, you will have the opportunity to:- Leverage advanced statistical techniques and machine learning models to extract valuable insights from historical data and comparable item information.- Tackle data scarcity challenges by developing innovative approaches to maximize the utility of available data sources.- Collaborate with cross-functional teams to develop and deploy production-ready solutions.- Participate in research activities, including publishing papers, attending conferences, and collaborating with academic institutions to advance the state-of-the-art in relevant fields. Key job responsibilitiesIn this role you will:• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the teamWe are a Center of Excellence of building economic solutions to optimize the return of investment at the program level and at the decision level. We focus on projects that have the largest impact and greatest long term potential across the business. Our products are models, scalable services and actionable insights. We proactively identify and explore opportunities on behalf of our business partners.BASIC QUALIFICATIONSBasic qualifications include: - PhD in a relevant field, received within 2 years of starting the program- Proven publication record in Operation Research, Statistics, Machine Learning, Computer Science, Econ, or other related technical fields- Experience in quantitative research and foundation models- Proficiency in technologies relevant to the subfield ...

Account Executive, Amazon International Stores

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of relevant sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

Aerodynamic Test Engineer, Prime Air Flight Sciences Vehicle Design & Test

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Our Prime Air Drone Vehicle Design and Test team within Flight Sciences is seeking an outstanding Aerodynamic Test & Evaluation Engineer who combines hands-on technical skills with test planning and coordination experience. This person will own our wind tunnel testing system and process and have opportunities to also own flight test instrumentation and support our acoustic testing systems. This person must be comfortable supporting a team of design engineers and scientists in a fast-paced, inter-disciplinary testing environment. We are looking for someone who is ready for diverse challenges; with a willingness to adapt to obstacles and an attention to detail. You will work hard, have fun, and of course, make history!Key job responsibilities- Plan, develop, and execute wind tunnel tests for full vehicle, propellers, and other test articles- Fabricate and assemble wind tunnel model components and wind tunnel test fixtures and control systems- Lead the integration and testing of new test articles and fixtures- Build wiring harnesses for power electronics and test instrumentation- Run diagnostics on power electronics and test instrumentation- Complete calibrations with test instrumentation (load cells, pressure transducers, and other)- Develop standard operating procedures and instructions for experiments- Coordinate transportation of test equipment to and from testing locationsAbout the teamOur Flight Sciences Vehicle Design & Test organization includes teams that span the following disciplines: Aerodynamics, Performance, Stability & Control, Configuration & Spatial Integration, Loads, Structures, Mass Properties, Multi-disciplinary Optimization (MDO), Wind Tunnel Testing, Noise Testing, Flight Test Instrumentation, and Rapid Prototyping. BASIC QUALIFICATIONS- Bachelors Degree in aerospace engineering, mechanical engineering, electrical engineering, and 3+ years experience or equivalent- Hands-on experience designing, building, or operating aerodynamic test systems- Experience with wind tunnel testing and instrumentation- Experience designing and building mechanical and electrical systems, test models, and test fixtures ...