BIE II, Prime Video Global Operations

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology, marketing, and operations teams are creating the best-in-class digital video experience. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.Within our Prime Video Global Operations team, we’re looking for a results-driven BI Engineer to develop our data strategy, reporting automation, insights, and planning capabilities. In this role, you will be responsible for taking data from marketing and business teams, finance, HR, strategy, product, and tech to develop and own insights, planning, and reporting mechanisms for Amazon PV & Amazon MGM Studios.This individual has proficiency in employing business intelligence solutions, excellent analytical abilities, strong business operations fundamentals, and good judgment. The role will be responsible for enhancing Prime Video's Global Marketing Operations data collection, operational metrics, and capacity planning capabilities in order to further develop the data infrastructure. In this role, you will be responsible for developing operational, marketing, and human capital data into an automated reporting suite, and leveraging tools and expertise that will enable Prime Video to map enterprise strategies into actionable delivery plans. You will influence data-driven business decisions that results in quantifiable outcomes, understanding complex business relationships, and developing a correlation between your work and Prime Video's free cash flow.The ideal candidate has a strong sense of ownership, is self-driven and loves to break new ground. You will bring a mix of experience including data management and governance, reporting automation, program management, senior stakeholder management, cross-functional collaboration and process improvement. If you enjoy driving strategic initiatives, working in a fast-paced dynamic environment, and being challenged by new problems, we’d like to speak with you!Key job responsibilities* Design, develop and maintain scaled, automated, user-friendly systems, ongoing metrics, reports, APIs, dashboards, that will support our business needs.* Define the data elements and data structure that the PV Marketing Global Operations team should leverage to enable analytical and reporting capabilities for the business development team.* Apply your deep analytic and business intelligence skill to extract meaningful insight and learning from large and complicated data sets. * Prepare management reporting and monitor performance by collecting, analyzing and summarizing performance data and trends, identifying and resolving problems and developing recommendations* Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories.* Partner with operations, business teams, science, and tech teams to consult, develop and implement KPI’s. *Automate reporting and process solutions and data infrastructure improvements to meet business needs.* Help drive new initiatives and data integration projects.* Own forecasting, prioritization analysis, and resource growth needs for internal PV delivery teams. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. * Prioritize effectively in a fast-paced environment and highly-matrixed organization.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Applied Scientist, AWS HealthAI

At AWS Health AI, we leverage AI to revolutionize healthcare and if you are passionate to make a global-scale difference in Health, we have an opportunity for you. AWS Health AI is seeking a inventive and talented Applied Scientist to join forces in the area of Natural Language Processing, Genomics, Medical Imaging or Biomedical. We are on a mission to use Gen-AI and build new innovative solutions for Healthcare and Life Sciences users. You will be involved in the entire product development cycle including customer discovery, experimentation, design, prototyping. Whats cool? You will collaborate with team of ML-focused SDEs to productionalize these solutions. Our ideal candidates thrives in ambiguity, build collaborative relationships, moves fast, and are passionate about meaningful work. They will have the technical skills to design and build complex distributed systems that runs at AWS scale. They prefer working on small, focused teams, own their product, and love to pitch in anywhere to get the job done. They lead by example and the team naturally gravitate towards them because of their engineering expertise and decision-making ability. They can communicate effectively with a wide variety of audiences and are comfortable pitching new ideas.We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact. You will have an opportunity to influence product and leaders. As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highly scalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products.Prior domain knowledge in building agentic systems is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience.Key job responsibilities- Applying latest deep learning and natural language processing techniques to ship new features for our customer- Convert ambiguous business questions into precise science problems- Regularly ship deep learning models and natural language processing models that run at AWS scale- Collaborate with engineers, subject matter experts and product managers to deliver your solutionsWhat You'll Do:* Develop novel algorithms and modeling techniques for multimodal systems* Apply latest deep learning, Gen AI and natural language processing techniques to build model-based solutions in Health domain* Collaborate with cross-functional teams to create impactful products and services. Convert ambiguous business questions into precise science problem, and share insights/learnings from your experimentation to help product direction.* Conduct scientific research and publish in top-tier conferences and journalsWhat We're Looking For:* Experience programming in Java, C++, Python or related language* Strong background in deep learning and multimodal systems* Passion for applying AI to healthcare and life science challenges* Experience in developing scalable, secure AI/ML systems* Experience building and tuning AI powered molecular design workflows, and an up-to-date knowledge of current Biological Foundation Models (both commercial and open sources) available to customers.About the teamThis team is responsible for building classical as well as GenAI solutions that directly integrate as solutions for HealthCare and Life Science users.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Knowledge of standard speech and machine learning techniques ...

Business Data Analyst II, Inventory Trust

The Inventory Trust team within Selling partner Identity verification is responsible for the detecting and preventing bad actors and their inventory from reaching to our customers. We own different programs to stop bad actor inventory from coming into our FCs and reaching it our customers. We achieve this by using advanced analytics , ML Modeling, risk mining and working with partner teams. We are talented team of risk, program, product and data analytics experts.We are looking for passionate, innovative, organized, and results-oriented Business Analyst II to support on its analytics roadmap. The Business Analyst II is responsible for driving deep insights to economically disrupt bad actor activities. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with product managers, program managers, Risk/Operations managers and BIE/DE and scientists to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways. BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Bilingual Cloud Technical Account Manager/Mandarin, ES - CN-AWS

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations- Bilingual in English and Mandarin ...

Business Analyst, Transparency Team, TSE

Job Location: Candidate can opt for Seattle, WA or Tempe, AZAre you interested in helping Amazon ensure that customers make great purchase decisions and enable the world's most recognized Brands using Amazon to have the best experience listing and selling their products? The Transparency team is seeking a skilled and experienced Business Analyst who is excited about translating vast and complex data sets into actionable insight and simple and actionable, and scalable solutions. To be successful in this role, you must have a high capacity for Learn and Be Curious, be comfortable dealing with ambiguity, be an effective communicator, and be organized. Our business moves rapidly, and it’s important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead projects from design through delivery. This is a global role that will include interaction with brands, tech teams, business development, operational teams, and stakeholders across US, EU, CN, IN, JP and AU. As a Business Analyst on the Transparency PM team, you will focus on exciting and challenging problems, including:- Translate basic datasets into actionable insights - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format- Influence and implement the team's approach to data - Guide and provide recommendations on focus areas and improvement opportunities for the business- Have in-depth knowledge of the data available and how to collect it; periodically identify more advanced methods of query optimization- Utilize basic data-manipulation tools and cross-check data to determine accuracy- Convert data to information through basic descriptions, aggregations, and pivots- Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes)- Share data with stakeholders to inform business decisions- Manage expectations; prioritize own workload and communicate statusAdvanced SQL and Excel are required. About the teamWe are a team of smart, hardworking and passionate PMs that like solving complex problems in a collaborative manner. BASIC QUALIFICATIONS- 3+ years of business or financial analysis experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights- 3+ years of business analyst, data analyst or similar role experience- Experience making business recommendations and influencing stakeholders ...

Area Manager II - Military Veterans Encouraged to Apply

Job summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:• Support, mentor, and motivate your hourly workforce• Manage safety, quality, productivity, and customer delivery promises • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach• Stand/walk for up to 12 hours during shifts • Work in an environment where the noise level varies and can be loud• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)• Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Acquisitions Editor, Amazon Publishing

Amazon Publishing is seeking an innovative, passionate, market-savvy Acquisitions Editor with a primary focus on acquiring book club fiction. You will be responsible for discovering and acquiring exceptional content, managing author and agent relationships, and collaborating with marketing, publicity, production, and author relations teams to deliver quality books and world-class author experiences. This is a multi-faceted job in a fast-paced environment that requires facility with data, flexibility, creativity, and a sense of humor.Key job responsibilitiesIdentify, evaluate, and develop submissions, projects, and proposals to acquire, including:• Monitoring trend and sales data• Strong analytical thinking paired with excellent editorial sensibility• Strong track record of discovering, developing, and publishing bestselling titles and authors• Working closely with authors to develop their work and careers• Working closely with internal teams to shepherd work from manuscript through publication and beyond• Developing and maintaining strong relationships with literary agentsAbout the teamAmazon Publishing is the full-service publishing arm of Amazon. Our mission is to invent new and better ways to connect authors and readers.BASIC QUALIFICATIONS - Strong track record of discovering, developing, and publishing bestselling titles and authors - Strong negotiation skills along with knowledge of standard publishing contracts and P&Ls - Strong project management experience and ability to hit deadlines- Strong written and verbal communication skills- Demonstrated analytical thinking paired with excellent editorial sensibility- Demonstrated ability to work effectively within a team setting- Fluent in all office applications including Word, Excel, Outlook, Salesforce ...

Associate Brand Manager, Premium Fashion

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We set big goals and are looking for people who can help us reach and exceed them by working with suppliers to enhance our selection and maximize product availability.We are looking for a strong Associate Brand Manager (ABM) to join Amazon Fashion's exciting and fast-paced team to on-board and manage strategic corporate priority selling partners within Premium Fashion.Amazon Fashion is building a team to support the growth of Premium Fashion in our stores. The Premium Fashion ABM will work closely with premium brands to grow their selection and enhance their brand storytelling through new onsite experiences, while helping define the shopping experience for all Premium Fashion customers. In this role, the ABM will build strategies for sustained long term growth, aid brands in driving improved operational performance, and develop programs that scale. A successful candidate will be motivated by an entrepreneurial, fast-paced and highly collaborative environment, have high quality standards, and be passionate about delivering best-in-class experiences for customers. They should also have a demonstrated ability to think strategically and analytically about a business, with the ability to build clear processes in the face of ambiguous circumstances, and work cross-organizationally to build consensus. A keen sense of ownership, drive, and ability to take ownership of execution end to end is a must. Your key responsibilities will include: - Building strong and sustainable relationships with key brand and internal partner team contacts (8 Priority Premium Brands) - Managing brand growth on Amazon, focusing on key inputs (catalog, customer CX, imagery on-site, buying execution) to drive the long-term success of each business - Creating playbook processes to define, simplify, improve, and expedite Premium brand growth - Creating Joint Business Plans with Premium vendors on an annual basis, then conducting business reviews with senior management regarding progress and roadblocks - Continuously seeking information to improve the customer experience and make recommendations to the business - Influencing partner teams to enhance tools and systems based on program findingsAbout the teamYou will be joining a team of 5 Vendor Managers and Associate Vendor Managers on the Premium Fashion Concierge (PFC) Team. The PFC team was created in 2022 with the vision of improving brand experience for Premium selling partners when working with Amazon. Here at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customers. BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic tools ...

Availability TPM, DCE Availability, Data Center Engineering

At AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. Our mission is to provide critical data to operators and engineers that enables them to make informed decisions for maintenance of data center facilities. Our team of TPMs work with senior product and engineering leaders to define strategy and requirements. They design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they are expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. They also identify opportunities to converge overlapping technical efforts, and drive the long term strategy.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe successful candidate is able to:- Manage Operational relationships with support teams and internal operations business partners to drive increased performance - Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions - Proactively recognize and drive opportunities to simplify processes - Contribute to and influence technical designs - Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities - Lead the effective and efficient delivery of large, complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate program information to stakeholders - Travel up to 25%About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloudBASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Applied Scientist, People eXperience and Technology Central Science Team (PXTCS)

Are you motivated to explore research in ambiguous spaces? Are you interested in conducting research that will improve associate, employee and manager experiences at Amazon? Do you want to work on an interdisciplinary team of scientists that collaborate rather than compete? Join us at PXT Central Science!The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.Key job responsibilitiesAs an Applied Scientist for People Experience and Technology (PXT) Central Science, you will be working with our science and engineering teams, specifically on re-imagining Generative AI Applications and Generative AI Infrastructure for HR. Applying Generative AI to HR has unique challenges such as privacy, fairness, and seamlessly integrating Enterprise Knowledge and World Knowledge and knowing which to use when. In addition, the team works on some of Amazon’s most strategic technical investments in the people space and support Amazon’s efforts to be Earth’s Best Employer. In this role you will have a significant impact on 1.5 million Amazonians and the communities Amazon serves and ample scope to demonstrate scientific thought leadership and scientific impact in addition to business impact.You will also play a critical role in the organization's business planning, work closely with senior leaders to develop goals and resource requirements, influence our long-term technical and business strategy, and help hire and develop science and engineering talent. You will also provide support to business partners, helping them use the best scientific methods and science-driven tools to solve current and upcoming challenges and deliver efficiency gains in a changing markeAbout the teamThe AI/ML team in PXTCS is working on building Generative AI solutions to reimagine Corp employee and Ops associate experience. Examples of state-of-the-art solutions are Coaching for Amazon employees (available on AZA) and reinventing Employee Recruiting and Employee Listening.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist II, GTMC SIERRA

Amazon’s global talent is incredibly complex with unique problems to be solved for each line of business. Global Talent Management (GTM) is centrally responsible for managing and evolving Amazon’s human capital through intelligent talent products and processes. GTM Science is a growing interdisciplinary science team within GTM that develops science products and services to facilitate Amazon’s growth and development of talent across all of our businesses and locations around the world. Our vision in GTM Science is to use machine learning and Generative AI to scalably solve organizational challenges focused on talent movement, talent differentiation, employee-role matching, promotion processes, organizational design and succession planning, diversity and inclusion, and new areas that address the evolving needs of our diverse employee base. We are looking for an experienced ML/AI scientist to work on talent science products that draw from a range of fields such as algorithmic fairness, natural language processing, supervised and unsupervised learning, recommendation systems, machine learning on graphs, reinforcement learning and others on rich and novel datasets. The role has high visibility to senior Amazon business leaders and involves working with other scientists, and partnering with engineering and product teams to integrate these models into production systems. As an applied scientist in GTM Science, you will have the opportunity to work on exciting problems in one of the most innovative applications of science in the People Experience and Technology space. You will help to solve high impact business problems in an unconventional domain, and be encouraged to patent and publish your contributions. If this kind of work excites you, reach out to us to find out more! Key Responsibilities · Design and implement models, science-based product ideas and features, project plans and communicate with stakeholders. · Develop fair predictive models to understand important business and people-centered outcomes · Productionize ML and science models at the scale of Amazon BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Big Data Engineer, Global Finance Technology (GFT)

Are you an experienced Big Data Engineer passionate about building scalable and enterprise-level data engineering solutions? This opportunity is a great fit for an experienced Big Data Engineer who enjoys working on large-scale computing and transforming large datasets leveraging AWS distributed systems. In addition to technical expertise, you will invest time to understand the needs of the business, the data behind it, and how to transform information into technical solutions that allow Amazon's Finance leadership to take action.Key job responsibilities- Collaborate with finance and business stakeholders to understand requirements and translate them into technical specifications.- Design and develop scalable big data pipelines to ingest, transform, and publish large volumes of data efficiently.- Troubleshoot system and data quality issues- Identify bottlenecks with current architecture and propose efficient and long term solutions- Provide operational support by participating in team's on call rotations- Contribute to system documentation and on call runbooks- Mentor junior engineers and drive the successful implementation of projects.A day in the lifeAs a data engineering team that supports the central finance team within Amazon, our primary customer will always be our CFO. Hence a day to day activity of a Sr. big data engineer within this team will mostly revolve around solving data engineering problems for transforming our ever growing financial data. You work with other financial teams to understand their business problems and deliver scalable technical solutions.About the teamGFT Data Services team is the data engineering team within Corp FP&A. On our team, we enjoy a unique vantage point into everything happening within Amazon. As part of that, this role would be part of a team that is responsible for Company’s enterprise-wide financial planning & analytics environment. The data flowing through our platform directly contributes to decision-making by our CFO and all levels of finance leadership. If you’re passionate about building tools that enhance productivity, improve financial accuracy, reduce waste, and improve work-life harmony for a large and rapidly growing finance user base, come join us!BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Experience with data modeling, warehousing and building ETL pipelines- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with SQL ...

ADC Technical Customer Service Specialist, Amazon Dedicate Cloud (ADC) Customer Service

Do you enjoy helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology platform?AWS Customer Service provides global support to a wide range of commercial and government customers as they build mission-critical applications on top of AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success Representative, you'll engage with US Government (USG), and enterprise customers, providing training, support and analysis. You will work with the other members of the AWS Enterprise team including Technical Account managers (TAM’s), Sales and Solution Architects. You will be the Subject Matter Experts on Enterprise Account and Billing issues. You will proactively help customers avoid potential issues. Dive deep to understand the underlying issues to help a customer resolve problems.In addition, your responsibilities will include, but will not be limited to, the following: - Being the customer-facing voice for USG and Enterprise customers, addressing complex account and billing issues - Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback - Performing deep dive analysis on USG / Enterprise customer accounts and billing statements - Educate customers on reporting options, alerts and budgets. - Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers - Working with customer support peers around the globe to ensure a consistent and high-quality level of support - Driving projects that improve customer interactions with AWS account and billing information - Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement - Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience - Assisting with Enterprise customer communication during AWS critical launches and support events - Assuming responsibility for developing detailed knowledge about AWS specific product and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal knowledge reference pages are updatedThis position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the lifeAbout AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Associate Degree OR A+ or Network+ or Security+- 1+ year experience in Customer Service and/or Account Management working with high-profile customers- 1+ year of advanced Excel (pivot tables, vlookup and other formulas)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Payments Finance Manager, Amazon Payments - B2B Payments & Lending

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Entering the business to business (B2B) market is one of Amazon’s most exciting growth opportunities and since launching in 2015, The B2B Payments team is focused on building tailored payment products that enable AB’s customers to enjoy a seamless purchasing experience. We are growing fast and require a talented finance professional to help us scale as we are launching a number of exciting new products and services. B2B Payments Finance offers a rich learning experience and an opportunity to develop professionally. We are a young business that will challenge you to weigh in on decisions that have long-term strategic importance, and to produce insightful analytics that help us accelerate growth. You will work closely with business partners and get exposure to senior leaders while you become a subject matter expert. We are looking for an individual who can influence business partners to drive results and who welcomes the challenge of building structure while supporting high growth in a fledgling organization with senior management visibility. This role has a matrix report based in Bangalore and is ideal for someone looking to gain people responsibility/ grow their management experience. The person in this role is responsible for long and short term financial planning, controllership, developing and reporting on weekly financial and operational performance metrics, and providing analytical support for the AB Payments team. This position will be a key risk/controllership gateway for the payments business and requires a candidate with strong communication and leadership skills. A portion of the time will be spent on ad hoc analysis to support the growing business’ needs. The B2B Payments Finance team works closely with a number of other finance and business teams, so any candidate should be able to work well with cross functional teams. The ideal candidate must have superior attention to detail and the ability to successfully manage multiple competing priorities simultaneously. Strong analytical skills are required.Ideal candidates will have the following strengths: - Comfortable working independently in a fast-paced environment - The ability to translate large amounts of data into useful information and actionable conclusions - Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads - An understanding of finance issues in an operational environment of rapid growth - The ability to work cross-functionally with product, operations, marketing and BI teams - Solid business judgment and controllership focus - Strong financial modelling skills, including good knowledge of SQL and excellent knowledge of Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Applied Science Manager, Amazon Robotics

Do you want to create intelligent, adaptable robots with global impact? At Amazon Robotics, our collaborative team builds high-performance, real-time robotic systems that perceive, plan, and act intelligently alongside humans—at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently through the complex challenges of a company that sells everything, everywhere. We target high-impact algorithmic unlocks in areas such as scene and activity understanding, large-scale generative models, closed-loop control, robotic grasping and manipulation—all of which have high-value impact for our current and future fulfillment networks. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced Applied Science Manager to lead a team of talented applied scientists and software engineers developing and deploying advanced manipulation strategies and algorithms. You will drive innovation that enables manipulation in high-contact, high-density, and diverse conditions with the speed and reliability that will delight our customers. Collaborating with cross-functional teams across hardware, software, and science, you will deliver reliable and high-performing solutions that will scale across geographies, applications, and conditions. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables robotics to significantly impact the lives of millions of consumers.A day in the life- Prioritize being a great people manager: motivating, rewarding, and coaching your diverse team is the most important part of this role. You will recruit and retain top talent and excel in people and performance management tasks.- Set a vision for the team and create the technical roadmap that deliver results for customers while thinking big for future applications. - Guide the research, design, deployment, and evaluation of complex motion planning and control algorithms for contact-rich, cluttered, real-world manipulation problems.- Work closely with perception, hardware, and software teams to create integrated robotic solutions that are better than the sum of their parts.- Implement best practices in applied research and software development, managing project timelines, resources, and deliverables effectively.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- PhD, or Master's degree and 4+ years of industry or academic research experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience building machine learning models or developing algorithms for business application- Strong understanding of robotic manipulation, motion planning, control theory, and robotics. ...

Applied Scientist - II, Intl Seller Growth

Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist.At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in Seattle but will interact with global leaders and teams in Europe, Japan, China, Australia, and other regions. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, cutting-edge technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce.Please visit https://www.amazon.science for more information Key job responsibilities- Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain.- Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.- Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces.- Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems.- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of solving business problems through machine learning, data mining and statistical algorithms experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...

AWS Software Development Manager, Infrastructure Foundational Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.What we do:The Infrastructure Foundational Services team builds services and tools that manage devices such as hosts, power shelves, and others in Amazon. As an infrastructure services provider, we own the services and tools that Amazon uses to turn hardware into capacity that service teams across Amazon run their business on. What we do matters; every customer who uses Amazon's products is supported by the computing infrastructure we provide and we provide a way for customers to get the capacity they need and for the business team to responsibly manage growth and cost. Our products are used by internal software teams, we focus on minimizing the operational burden that other engineers experience when managing their infrastructure.What you will do: You will lead a team of talented engineers continue to enhance their services, adding more capability, reducing operational costs, and improve our customer's experience. Your top priority is to ensure you are developing a great organization, raising the bar on our software development practices and the customer experience using our tools. You will coordinate with other managers on the team to deliver tools that work seamlessly across the various disciplines in AWS.Why we need youAmazon and Amazon Web Services are growing at an incredible rate, inventing new technology to improve the life of our customers. At this scale we are constantly stretching the elasticity of the the cloud. Our mission to help make it easy for internal software teams to grow while working with other infrastructure and AWS teams to meet these needs. You will lead a team of talented engineers to deliver this end to end workflow and collaborate with your customers - including other developers, business partners, and finance teams. You will work with other engineers who have a passion for learning new technology and making your customer's lives better.We want your passion for making an end-to-end product. While we are doing a lot of automation here, you will be asked to solve problems at every layer of the stack. You will share your experiences with an organization that is eager to learn.Why you’ll love it: You’ll see all aspects of the Amazon business, from our Retail websites to our digital products to the inner workings of Amazon Web Services. You’ll work with massive data sets. You’ll improve the agility of our technical teams. You’ll be part of a growing, fast paced, and fun team. You’ll have ownership, not just responsibility; and you’ll define and execute processes to deliver both savings and productivity for AWS and Amazon.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

2025 MBA/Master's Level Opportunity - Sr. Program Manager Full-Time (United States)

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.Visit www.amazon.com/about to:• Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year.• Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn.• Learn more about our commitment to our communities, diversity and military veterans.• Learn more about our headquarters in Seattle as well as where we operate around the world.Sr. Program Manager (PGM):PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally. Examples of organizations where PGMs may work include: Amazon Web Services (AWS), Supply Chain, Procurement, Operations, Devices, Prime Video, Global Delivery, Consumer and more.Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Report on objectives, analyze data and drive improvements that are quantified with metrics- Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)- Work with program managers and business leaders to communicate and impact critical business initiatives- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projectsAbout the team- Most roles for this position will be located at Amazon’s company headquarters in Seattle or Bellevue, WA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team. - For more information, please visit https://amazon.jobs/content/en/career-programs/university/mbaBASIC QUALIFICATIONS- Are 18 years of age or older- Graduated in the last 24 months or currently enrolled in MBA program at the time of application with anticipated graduation dates between December 1, 2024 and Sept 30, 2025.- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

Applied Scientist , Amazon Fulfillment Technologies (AFT) AI

Are you passionate about developing generative AI, LLM and Vision solutions to revolutionize content understanding, automation, and robotics? Are you looking for opportunities to build and deploy them on real-world problems at a massive scale? At Amazon Fulfillment Technologies and Robotics, we are on a mission to build high-performance AI/Vision/NLP systems that understand and act to further improve our world-class customer experience - at Amazon scale.This role is with the Amazon Fulfillment Technologies (AFT) AI team, a group with deep expertise in developing and deploying AI solutions at scale to address complex business challenges within the Amazon Fulfillment Network. Our solutions leverage advanced techniques in machine learning, computer vision, and natural language processing, applied to a variety of data types, including text, event sequences, images, and video—often drawn from both existing and new hardware. The team is composed of scientists focused on creating innovative machine learning, NLP, and vision models, analysts who assess the business impact and performance of these solutions, and software engineers who build and maintain the necessary infrastructure, including ML pipeline setup, annotation pipelines, and library development. We are seeking an Applied Scientist with expertise in NLP (and preferably large language models). In this role, you will collaborate with a diverse team of scientists, engineers, product managers, and stakeholders to develop and scale innovative models across a wide range of initiatives. If you are a proactive, customer-focused individual with a passion for solving real-world problems through NLP, and thrive in a setting that values ownership and impact, this is the team for you.Key job responsibilities- Apply your expertise in AI/NLP/LLM to design, train, test and implement scalable solutions that address complex language-related challenges alongside our partner teams.- Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions.- Embrace a high level of research ambiguity that require creative, ambitious, and inventive solutions.- Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems.- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.- Be a self-starter with a bias towards independent problem solving.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.The AFT AI team has deep expertise developing AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. We influence each stage of innovation from inception to deployment, developing a research plan, creating and testing prototype solutions, and shepherding the production versions to launch.Our team is the central machine learning and computer vision team supporting all of AFT. The team is comprised of scientists, who develop machine learning and computer vision solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 1+ years of building models for business application experience- Experience applying theoretical models in an applied environment- Experience with state-of-the-art deep learning and data science frameworks like PyTorch, TensorFlow, Pandas- Expertise in NLP (and preferably large language models). ...

Account Executive, Amazon International Stores

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of relevant sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...