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Project Kuiper is an initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This is a unique opportunity to work in the development of a global broadband satellite communication system and make a difference in bridging the digital divide.The Lead, Licensing & Regulatory Affairs – Government Services develops and aligns licensing strategies with business and service availability priorities, manages complex regulatory projects dealing with satellite and spectrum regulations, and identifies potential regulatory risks that may impact Kuiper’s ability to deploy services for our government customers throughout countries around the world. The candidate will work with engineering, business, legal, and policy professionals to execute licensing strategies, identify and support business opportunities, and maintain liaison with national, regional and international telecommunications organizations. He/she will shape regulations affecting non-geostationary satellite orbit (NGSO) communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders.The ideal candidate will have experience obtaining licenses for satellite systems, to include earth stations / gateway stations, user equipment, spectrum occupancy, and the provision of services to support the requirements of government customers. Additionally, he/she will be familiar with regulatory agencies and frameworks, and be able to assess and, if necessary, improve regulatory frameworks in order to optimize Kuiper services for government customers. The Lead, Licensing & Regulatory Affairs – Government Services will be responsible for educating regulators on satellite and spectrum regulations, telecommunications services, and other issues involved with deploying a global satellite broadband constellation. He/she will engage cross-functionally and collaborate with members of the International Regulatory team to advance objectives at the national, regional and international levels.Key job responsibilities• Develop and execute on the licensing strategies in countries throughout the world to support the requirements of government customers, in alignment with Kuiper technical, business, and customer objectives, and develop the corresponding budget projections for licensing, regulatory, spectrum and other fees.• Secure and maintain the necessary licenses to enable Kuiper services to support the requirements of government customers, and ensure compliance with national regulations, deadlines, and regulatory/fee requirements.• Enhance the customer experience by shaping national and regional policies and regulations affecting NGSO systems, the use of the 20/30 GHz band, and space safety, in collaboration with relevant stakeholders.• Engage in national and regional telecommunications organizations, while maintaining liaison with regulators, relevant industry actors and trade associations in multiple countries.• Identify potential regulatory risks that may impact Kuiper’s ability to deploy services to support the requirements of government customers, and identify strategies to mitigate those risks.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeIn this role, you will be responsible for developing and executing on the licensing strategy for Kuiper to support the requirements of government customers throughout the world. In addition, you will shape national, regional and international regulations affecting NGSO communications systems, the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders. You will enable and protect Kuiper’s use of radio frequency spectrum at home and abroad, defining and leading the regulatory agenda to allow Kuiper service. You will collaborate with trade associations, government agencies, multilateral organizations, and other operators to shape rules and regulations in the best interest of our customers, and work in close collaboration with Kuiper business, technical and operations teams to optimize for spectrum sharing and customer experience, as well as with Amazon’s Public Policy, Public Relations and Legal teams to enhance the overall regulatory strategy in priority countries. You will work closely with other regulatory country leads, Technical Program Managers (TPMs), and Kuiper teams to ensure alignment on a country and regional basis, anticipating bottlenecks, and communicating risks clearly to leaders. You will also escalate effectively, remove blockers, and will deliver results across the world.You will report to the Head, Licensing & International Regulatory Affairs and work in close collaboration with other leaders and team members within the Regulatory team and across Kuiper to ensure timely service delivery at scale.About the teamThe Regulatory team enables and protects Kuiper’s use of radio frequency spectrum and satellite orbits worldwide, defining and leading the Project Kuiper regulatory agenda to benefit our customers. We operate globally, engaging with the ITU, regional/sub-regional regulatory organizations, regulatory authorities, and governments. We obtain the required ITU filings and licenses for Kuiper operations, coordinate spectrum, coordinate spectrum use with other satellite and terrestrial operators, and shape/promote space safety and sustainability. We are responsible for licensing of Kuiper facilities and services, and advocate for rules and regulations in the best interest of our customers at the national, regional and ITU levels, working with governments, trade associations, and operators. This team works with the design, operational, and business teams to promote alignment between business objectives, the Kuiper Program of Record, and regulatory requirements and delivery, and we partner with the Legal, Public Policy and Public Relations teams to execute the regulatory strategy.BASIC QUALIFICATIONS• Bachelor’s degree in relevant discipline (e.g., telecommunications). • 5+ years securing licenses for the provision of telecommunications services and ensuring regulatory compliance, shaping national, regional and international regulations for the provision of communications services, and spectrum management in support of government customers.2+ years experience with licensing of satellite and/or telecommunications networks and services, and knowledge of NGSO communications systems. ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Data Center Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilitiesThe successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff A day in the lifeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS- A bachelor's degree or equivalent combination of education and experience- 2+ years of experience managing people in a technical environment- 3+ years of networking experience and knowledge of cabling best practices- 3+ years of experience with hardware architectures and troubleshooting experience- 3+ years of experience with system management tools and client/server environments ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for an Import and Export Control Lead to support the Kuiper Government Solutions team focusing on U.S. Government customers, such as NASA, DoD, and National Security, in addition to global government customers. As the Import and Export Control Lead, you will drive end-to-end management of global trade operations through strategic oversight of import compliance requirements, Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) authorizations, and SAP Global Trade Services (GTS) optimization.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with cross-functional teams. The candidate must think big while diving deep, build and earn trust with internal and external customers and be passionate about delivering high-quality results. The ideal candidate will have experience with import and export classifications, licensing, operations, and SAP GTS.Key job responsibilities• Develop and implement customs compliance policies, procedures and work instructions• Manage customs import compliance requirements including harmonized tariff scheduled (HTS) classifications, country of origin determinations, customs valuation, duties, taxes and fees, import licenses and permits, and records• Coordinate with customs brokers to ensure accurate entry filings, monitor entry status, resolve customs holds, and respond to CBP inquiries• Analyze and determine eligibility for license exceptions and exemptions under the EAR and ITAR (including STA, ENC, and 126.4), document decision rationale, and implement appropriate controls and procedures• Prepare and submit EAR and ITAR export license applications, while maintaining a comprehensive tracking system to monitor usage, conditions, and expiration dates• Configure and maintain SAP GTS, including optimization of automated trade processes, license management, product classification, and customs management• Develop, track, and report on key performance indicators (KPIs) to measure efficiency, compliance rates, and cycle times, while identifying opportunities for process improvements and cost savings• Provide trade compliance training to cross-functional teams and key stakeholders• Design and execute risk-based trade compliance audits and assessments, identify compliance gaps, coordinate with stakeholders to implement corrective actions and minimize riskSecurity clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS• Bachelor’s degree in business, international trade, supply chain, or related field; or equivalent combination of education, certifications, and relevant work experience• 7 + years experience in import/export operations• 5 + years of hands-on experience managing EAR/ITAR licensing requirements, including classifications, license determinations, and authorization management• 5 + years of practical experience working with import requirements, custom regulations, and international shipping procedures• 3 + years of demonstrated experience utilizing global trade management systems for classification, license management, and compliance documentation ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is seeking an experienced web marketer and strategist to lead global initiatives on our marketing website team. In this role, you will partner with central marketing, product, and tech teams to drive global parity and growth for our international websites. You will work on a website team consisting of UX, SEO, and Analytics leads, where your focus will be identifying and scaling team initiatives across 9+ international marketplaces. As a global program lead, you will regularly interact with international stakeholders to socialize best practices, establish processes, and support day-to-day operations. The right candidate for this role should be a detail and process-oriented individual with previous experience working on websites or similar digital channels. They should be comfortable working with cross-functional teams, and have experience supporting digital design and UX, content strategy, and/or personalization efforts in previous roles. Nice-to-haves include experience in B2B, SaaS, and/or e-commerce marketing, with a specific focus on websites. Experience with content management systems, web production, and localization are also highly preferred. Key job responsibilities- Drive the overall strategy and execution of various website initiatives for 9+ international marketplaces. - Maintain project plans and roadmaps for scaling campaigns, content launches, design and UX improvements, and similar website projects. - Establish mechanisms and processes for knowledge and opportunity-sharing with international business and marketing teams. - Identify new opportunities to drive adoption and usage of marketing content in established and emerging markets. - Execute various projects and initiatives to maintain global content and feature parity between US and international websites. About the teamOur team owns the global business strategy for the Amazon Business marketing website. Our areas of expertise include UX, SEO, analytics, A/B testing, and targeting and personalization. We work cross-functionally with marketing, product, and tech teams to support various business initiatives, while driving the overall strategy and vision for our website. BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing or working within cross-functional marketing and creative teams ...

Want to help build Earth’s leading e-commerce finance team? At Amazon, it’s our goal to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. US Consumables Finance team support the core Consumables category business (Health and Wellness, Household, Grocery, Beauty, Premium Beauty, Baby, and Pets) and a various of fast-growing and highly impactful programs (e.g., Everyday Essentials, Subscribe and Save, Amazon Access, Climate Pledge Friendly etc). We are looking for an analytical, self-driven, and innovative leader who is able to distill complex problems into solutions that drive business insights and finance process improvement.The role is an opportunity to lead key workstreams and controllership processes for the Household Category General Ledger and get really involved with shaping our business. You will partner closely with cross-functional teams to perform analysis, create metrics, and develop forecasts/insights that drive strategic business decisions for senior stakeholders. While this role is within US Consumables Finance, several of our mechanisms and workstreams extend beyond US Consumables resulting in high impact, complex and visible projects.The successful candidate in this role will have passion for innovation, be a self-starter, possess strong analytical skills and attention to detail and an ability to work in a fast-paced and entrepreneurial environment. This role also has regular interaction with various business units across Amazon and requires exceptional interpersonal and communication skills.Key job responsibilities• P&L ownership – analysis of the financial outputs, connecting them with the underlying input drivers and translating them into insights.• Drive core financial processes for the Household business including Annual Operating Plan, long range Strategic Plan and Weekly/Monthly/Quarterly Business Reviews• Work with business leaders and cross-functional teams to present business results and statistical analysis and recommendations to senior management for decision making.• Perform financial reporting, ad-hoc data analysis, and financial modeling using a broad range of tools including Excel, SQL, and COGNOS• Conduct financial analysis and strategic planning in support of business groups. Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact.• Design scalable solutions that automate reporting of key performance metrics and analysis to achieve business goals.• Create effective business partnerships, manage competing priorities, and provide guidance based on data analysis during unexpected events.• Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.A day in the lifeYou’ll collaborate with business, technical and finance stakeholders both within and outside US Consumables. You will be managing periodic reporting and planning, deep diving into data and dissecting ambiguous problems. You’ll also help and collaborate with other global Consumables Finance teams to gain access to vital insights and drive scalable solutions.About the teamWe are an entrepreneurial team within US Consumables Finance org supporting Household Essentials. We work in a highly collaborative environment. You will engage with partners in different areas throughout Amazon. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of customers.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Key job responsibilities - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesBASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.The AWS Data Center Community (DCC) organization is looking for an individual with proven and tested leadership skills to join the Facility Operation Center (FOC) team. The FOC launched as a singular support team to proactively monitor the life-safety systems and the infrastructure equipment alarms that provides power and cooling to the platform on a global 24x7x365 basis. We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. The FOC Technical Specialist facilitates and deep dives customer impacting events, locates systemic infrastructure issues using data driven analysis to drive solutions and serves as a subject matter expert on department processes. The FOC Technical Specialist is responsible for the design, creation, and launch of new learning content, creating and maintaining all FOC documentation globally and managing the technical training of the team across the regions. You will play a significant role in the career development of the global FOC team by mentoring and helping managers guide the career growth of their team members. You are responsible for leading team members across regions and functional areas to accomplish organizational goals.You will guide the team on improving operational efficiency for all services through the identification and development of SLAs, metrics, workflows, procedures tools and documentation. You will lead data analysis and engagement of partner teams to drive corrective actions by utilizing processes, such as After Action Reports (AAR), Correction of Errors (COE), AWS Customer Root Cause Analysis (RCA), Lessons Learned, and Global Action Items. You will be responsible for delivering global projects while influencing stakeholders by creating reports, improving processes, and narratives. You will be expected run effective projects and programs independently. You will support team goals and projects by providing feedback, and technical support as required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities* Ability to perform all Lead FOC Engineer responsibilities, acting as a backup for the Lead. * Provides support to team during Critical Site (CSE) and Large Scale (LSE) events* Deep dives post event data and reviews all After Action Reports (AAR) to ensure standards are met. * Meet or exceed FOC KPI’s in project delivery to develop and drive FOC Engineer efficiency projects which reduce manual tasks.* Meet or exceed FOC KPI’s in tracking project/program quality of 85%* Locates systemic infrastructure issues using data driven analysis to drive solutions.* Collaborates with external teams to implement new processes and reduce waste.* Creates and maintains FOC technical documentation.* Manages technical training to ensure engineers meet the bar for engineering knowledge.* Drives process improvement of FOC operations and ensure runbook compliance. * Designs, creates and implements learning content, knowledge, and practical assessments. * Develops certification mechanisms to further enhance operational excellence, professional and career development. * Facilitates workshops and instructor led training programs as and when appropriate.* Acts as FOC POC in the COE process.Basic QualificationsAbout the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* 3+ years of experience directly related to data center or mission critical facility design and operations. * 3+ years of experience working directly with engineering teams.* 3+ years experience managing programs across cross functional teams, building processes and coordinating release schedules. * 3+ year of experience performing complex data analysis to justify technical decisions, and present the justification to management in a high level review. ...

Amazon Web Services (AWS) is seeking a Data Center Civil Engineer to join its design team.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. This role sits within Americas Design Engineering team responsible for the design and operation of critical Data Center facilities located throughout North and South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing.We continue to grow and are looking for motivated team members that can support our speed to market, raise the bar, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we highly support continued learning opportunities and focus on continued employee development. RESPONSIBILITIES · Communicate conceptual designs and create/maintain project documentation before, during, and after construction. · Develop and maintain design standards, design prototypes, and template specifications for related to site design. · Coordinate with Due Diligence and Real Estate teams to determine site selection criteria and review Due Diligence reports. · Create, review, and release design RFPs for various projects, including DCs and special program facilities. · Manage our external civil/structural/architectural design consultants through the design and construction process. · Review designs for site layout, grading, power substations, storm water, utilities, and pavement. · Coordinate with internal and external MEP design engineers. · Effectively communicate design standards to internal and external project partners. · Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables. · Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs without negative impacts on quality or reliability. · Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. Anticipated travel is approximately 25%. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Accredited Bachelor’s Degree in Civil Engineering- Licensed or a plan for Professional Engineering License within 12 months - 3+ years of commercial, warehouse, and/or industrial site-civil design experience - 3+ years in site development, grading, paving, storm water, and utility design. ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.Every day across the world we develop the ideas, services and products that make life easier for tens of millions of customers, and make good things happen faster. From providing Earth’s Biggest Selection of products to developing ground breaking software and devices that change entire industries. Amazon is a place of invention and progressive thinking.As an Intern, you will engage with an experienced cross-disciplinary staff to provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams.Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If this sounds exciting to you - come build the future with us!Key job responsibilitiesPerform design and equipment submittal review for new Data Centers in your region.Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered. Develop innovative solutions for AWS's data centers. Work on concurrent projects, sometimes in multiple geographical regions.BASIC QUALIFICATIONSCurrently working towards a Bachelor’s or Master's Degree in Electrical Engineering, Mechanical Engineering, Architecture, Civil Engineering or Structural Engineering or other equivalent technical discipline with a graduation conferral date between December 2025 and September 2026.Previous knowledge of Power Systems, Fluid Dynamics and/or Thermodynamics. ...

Are you an experienced Electrical Designer with a passion for BIM? Are you a creative, smart and driven individual that enjoys working with complex projects within a team environment? If this is you, we want YOU on our team!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a part of highly creative and efficient MEP BIM team, tasked with designing challenging and complex projects with innovative solutions for Amazon owned Data Center facilities. You will provide support to our Central Engineering Team through the preparation of Physical Security BIM models, construction documents and leveraging BIM data. You will influence Data Center design documents for: Video Surveillance, Access Control, Intrusion Detection, CCTV systems. You will produce, maintain and publish permit Security drawing sets for our fleet of Data Centers.Amazon’s Data Centers are industry leading examples of innovation in the areas of space utilization, energy efficiency, and cost effectiveness. We are known for our speed to market and reliability. We are part of the US team responsible for the design and operation of critical industry leading Data Center facilities throughout North & South America. Our Design Team is on the forefront of creating and delivering the most innovative products to our customers; and are known for being a diverse and upbeat team that is changing the face of Cloud Computing. We continue to grow and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate. At Amazon we do highly support continued learning opportunities and focus on continued employee development.Key job responsibilitiesDaily responsibilities will include designing the electrical systems of Data Centers, and utilizing Revit to create and maintain BIM models. You must be able to work independently and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors. Your duties will include:• Be self-motivated and work within the MEP group as well as within other teams.• Understanding of electrical engineering calculations and studies, such as short circuit, arc flash analysis.• Ability to perform voltage drop calculations, raceway and conductor sizing, and grounding system conductor sizing.• Preparing and developing detailed Revit models of electrical building systems.• Developing & publishing construction documentation for electrical building systems designs in a fast-paced environment to meet scheduled deliverables.• Updating and modifying existing models, studies and construction documents as required with coordination of engineering group.• Assist with creating and maintaining standard regional BIM templates.• Participate in design coordination meetings with other trades for clash detection and resolution.• Work on concurrent projects in multiple geographical locations.• Assist the project team with information exchange processes between internal and external customers.• Provide coordination support for information requests during construction phases.• Recording and reporting of key metrics to management.• Travel to Data Center sites for engineering evaluations and surveys as required. On average, once or twice a year.• Be positive and always offer creative, out of the box solutions.• Have fun and work hard!A day in the lifeDay in the LifeAs a designer, you will collaborate across disciplines and teams to refine data center designs. Your work includes creating detailed models, drawings, specification, prototypes, and updating managers and leaders of changes to the building design. You engage in design discussions, review feedback from peers and collaborators, and adjust designs to ensure our data center solutions meet the highest standards of efficiency and quality.About the teamWhy AWSo Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experienceso Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balanceo We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Cultureo Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growtho We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 5+ years of design/engineering experience of Electrical building systems for mission critical facilities.• 4+ years’ experience using Revit for producing Electrical engineering BIM models and construction drawings.• Practical knowledge and understanding of electrical codes (NEC) and safety regulations.• Ability to conduct lighting illumination calculations.• Understanding of power distribution and as represented by Single Line diagrams, plans and schedules. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. As a Category Manager, you will create and implement sourcing strategies for at least one services category and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Amazon Web Services is looking for highly technical cloud infrastructure architects to join the Compliance Automation team in AWS Global Services Security (GSS) to collaborate with our customers and partners on key customer engagements. GSS is responsible for delivering product-led, people-powered services that help our customers operate their business securely on AWS, and we are accelerating our adoption of AI/ML. This is an exciting opportunity to contribute at the intersection of cloud, cybersecurity, and AI/ML. You will apply your deep technical expertise to solve complex customer challenges and develop cloud-based solutions at scale. You will guide customers through transforming their business with the combination of cultural philosophies, practices, and tools that deliver end-to-end applications and infrastructure solutions. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security use cases. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. If you have technical depth and hands-on implementation experience of web applications, enterprise applications, HPC, batch processing and big data, archiving and disaster recovery in financial, health care, education and government industries, have a passion for security, and enjoy collaborating with our customers and partners on key engagements, please join us. Key job responsibilities- Architect and develop solutions working backwards from the customer, lead implementation projects with focus on security, deliver proof-of-concept project, and topical workshops - Comfortable rolling up your sleeves to design and code modules for infrastructure, application, and processes.- Solve specific security and business problems through automation, utilizing code, and integrating AWS-native and 3rd-party tools via API.- Align on requirements, and communicate results and recommendations both verbally and in writing. Educate our business partners about our solutions and potential opportunities.- Work closely with our Solution Architects, Data Scientists, and Service Engineering teams to drive feature innovation based upon customer needs.- Create white papers, write blogs, build demos and other reusable collateral that can be used by our customers. A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamCompliance Automation team delivers innovative security solutions in code reducing complexity for compliance operations through automation. Utilizing broad knowledge across technology domains like security, infrastructure, data/analytics, Generative AI and AI/ML, we proactively identify areas to enhance security capabilities, and drive continuous improvements, prototyping and developing products and capabilities in-tune with industry trends and AWS best practices.We help our customers streamline and simplify compliance operations through automated solutions that launch, monitor, and visualize security controls and collect evidence of compliance, enabling efficient AWS compliance operations.About the teamCompliance Automation team delivers innovative security solutions in code reducing complexity for compliance operations through automation. Utilizing broad knowledge across technology domains like security, infrastructure, data/analytics, Generative AI and AI/ML, we proactively identify areas to enhance security capabilities, and drive continuous improvements, prototyping and developing products and capabilities in-tune with industry trends and AWS best practices.We help our customers streamline and simplify compliance operations through automated solutions that launch, monitor, and visualize security controls and collect evidence of compliance, enabling efficient AWS compliance operations.BASIC QUALIFICATIONS- Bachelor Degree or 5+ years of professional or military experience.- 5+ years of experience as a technical specialist- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation- Direct hands-on experience deploying Landing Zone, Control Tower, Network and Web Application Firewall, Identity Management, DNS, log aggregation and monitoring solutions- Scripting and/or coding skills (Examples include but are not limited to: Java (OR) Python (OR) CloudFormation (OR) Terraform (OR) Powershell (OR) Bash) ...

The AWS ProServe team is seeking a dedicated, resourceful, and customer-obsessed Lead Executive Assistant to support a Vice President in our Arlington, VA HQ2. The Lead Executive Assistant will report directly to the VP, and will collaborate with various business partners in associated departments, as well as other Executive Assistants across the multiple global stakeholder teams within the AWS Professional Services team. As a Lead Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.A day in the life• Expertly manage complex executive calendars across multiple time zones.• Maintain strict confidentiality regarding all calendar information and executive activities.• Demonstrate agility in reprioritizing workload based on shifting business needs.• Craft detailed, efficient domestic and international travel itineraries that optimize time and productivity.• Act as a liaison for direct reports and business stakeholders.• Conceptualize and execute a diverse range of team events, from social gatherings to large-scale staff meeting agendas, global team meetings, and off-sites.• Track and drive completion of key deliverables with a keen focus on deadlines.• Prioritize tasks with strategic acumen, balancing urgency and importance.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.BASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience working with large global teams ...

As part of the Amazon Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare businesses, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes.To be successful in this role, you will need to be a proven leader, diligent task manager, communicator, and problem solver. You will work on large, complex initiatives, deal with ambiguity and advocate on behalf of the customers. Great candidates have the ability to use data, analytics, and engineering to drive changes themselves by acting on the outcomes.A day in the lifeSupport the growth of the Healthcare revenue cycle automation and analytics functions.Design, develop, and maintain innovative and scalable automation solutions.Partner with our business leaders to design and implement business metrics and dashboards, with the highest standards of analytical rigor and data integrity.Translate ambiguous problem statements into actionable solutions.Perform detailed analytical reviews to identify opportunities to improve billing accuracy, accelerate cash collections and/or reduce bad debt.Leverage historical data to create forecasting models to maximize financial performance.Design and implement metrics dashboards to deepen understanding of AR performance, payment and denial trends.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions.The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A bachelor's degree or equivalent combination of education and experience- 2+ years of experience managing people in a technical environment- 3+ years of networking experience and knowledge of cabling best practices- 3+ years of experience with hardware architectures and troubleshooting experience- 3+ years of experience with system management tools and client/server environments ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Media & Content Delivery role is responsible for supporting Media services that focus on distributed cloud infrastructure over which customers build/manage their applications to serve their end users. The supported services include technologies across Content delivery (Cloudfront, Simple Email Service), Media and Streaming technologies (AWS Elemental Media Services, Kinesis Video Streams, Interactive Video Service, Elastic Transcoder) and Storage (AWS S3 storage). Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Good Understanding of media streaming protocols, content delivery networks, and email/messaging services. Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are currently expanding our decommissioning team and are looking for a proven cable technician with experience in robust technical understanding of network and infrastructure. The Network & Cable Decommissioning team (NCD) are looking to hire a highly motivated, self-driven decommissioning technician who will work closely with project managers, network engineers, and operations teams to recover cabling infrastructure, and sanitize legacy abandoned cable. The NCD Tech will be responsible for executing assigned efforts and communicating status updates of those task. The Network and Cable Decommissioning team’s primary focus is to reclaim capacity for our customers by safely removing decommissioned legacy network equipment and old cabling infrastructure, thus enabling a life cycle approach for the physical layer of our data center network, which will help utilize our existing DC space to its fullest potential.Key job responsibilitiesPhysical Decommissioning of network and cabling infrastructure in a Data Center environment.Manage assigned work and priorities through ticketing system and/or workflows.Provide status updates to Stakeholder via ticketing system.Effectively co-ordinate and deliver multiple tasks congruently.Exhibit quality workmanship on all work and maintain Data Center cleanliness.Effectively leverage the logical tools and systems that are provided.Follow all production, safety and quality standards, codes and industry best practices.Collaborate with various Stakeholders to remove obstacles.Read and comprehend datacenter build documentation, and site specific layout material.Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.Scope effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.All efforts need to be documented via ticketing system.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 2+ years’ experience coordinating work and priorities through ticketing system and workflows- 2+ years of computer hardware troubleshooting and repair experience and 1+ years of computer networking experience- High school or equivalent diploma ...

Finance Operations Services Global Accounts Receivable (AR) team is seeking a motivated, proactive individual to join our organization, supporting three (3) Directors, as well as lending additional support to other leaders as needed. This role requires experience with heavy calendaring, attention to detail, solid organizational skills, and the ability to prioritize multiple requests. The candidate must demonstrate the ability to effectively problem-solve, proactively anticipate and respond while maintaining flexibility and composure. We are seeking a resourceful, forward-thinking individual with a history of performing exceptionally in an ambiguous environment. A proven track record of effective time management, taking initiative, working independently, delivering exceptional results and exceeding expectations is important. We are looking for someone who learns quickly, is self-driven and adapts to changing circumstances with grace and a sense of humor. Key job responsibilities - Management of complex calendars and scheduling with diplomacy and discretion - Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner - Management of team space, including moves and reconfiguration - Track and help drive completion of key actions and follow-up items (including recording meeting notes and actions items) - Manage expense report coordination and submission - Organize, execute and assist with team activities, including townhall meetings and social events - Work closely with the leadership team to provide support to the global organization - Coordination and planning of domestic and international travel - Act as a liaison for direct reports- Have fun at work and help others do the same A day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamThe Finance Operations team leads delivery of cash collection and disbursement (AR and AP) capabilities for new business and geographic expansions, compliance and strategic projects. We drive decision making on which projects and programs should be undertaken, and successfully deliver each project and program. We also provide organization-wide guidance, governance, standardized processes, and project & process portfolio management best practices, tools and techniquesBASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The data Insight Analytics role supports our services that focus on Analytic technologies, including Redshift, Neptune, QuickSight, DataZone and Managed Service for Grafana. These technologies allow our customers to analyze data including structural data, semi-structural data, operational data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT and create visualizations. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and experience with Relational databases, SQL and reporting tools such as Tableau. Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Understanding of OS concepts(memory, storage and CPU usage). ...

We are seeking an experienced Executive Communications Manager to join the AWS Specialists and Partners (ASP) organization and work closely with ASP's Vice President, GenAI & AI/ML Go-to-Market to scale AWS's value proposition to our customers, partners, employees, and key stakeholders. The Executive Communications Manager is responsible for developing and implementing strategic communications and engagement plans to enhance and promote the organization's vision and strategic goals to our internal and external audiences globally.Foundational to success in this role is a deep passion for customer obsession, cutting-edge technology, and delivering results through effective communications. The chosen candidate will design messaging strategies that consider both proactive and reactive tactics based on active listening and customer and employee data and insights. They will identify high-value engagements that provide the optimal platform to reach our audiences and develop compelling, data-rich content to inform and inspire them. They will maintain a balance of proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partner and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving versus being directed. They must be comfortable taking risks and raising the bar for new, innovative ways of doing things.Key job responsibilities- This role is responsible for developing and implementing strategic messaging programs, that resonate with technical audiences and line of business owners, promote engagement, and address customer needs with value-driven communications about AWS products and partner solutions. - Create business and technical narratives to acquire and grow customers and partners- You coordinate end-to-end manage of external engagements including industry, customer, and thought leadership events. - Your high-caliber content sets quality benchmarks across AWS organizations, serving as a valued resource that elevates technical understanding enterprise-wide.- Work directly with ASP Senior Leadership executives and serve as an integral part of ASP’s Strategic Communications team- You effectively engage with senior executives and industry thought leaders, driving adoption of Amazon's technology solutions and services- Prepare executives for internal and external speaking engagements to include the creation of content for global meetings focused on achieving business outcomes; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.- Work closely with the AWS PR, Marketing and Subject Matter Expert teams to align on communication strategies and messaging.- Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level message and presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)- Leverage thought leadership programs and opportunities for ASP executives, to promote the business value that can be obtained by partnering with AWS- Apply superb organizational skills to the management of high-level speaking opportunities, both internally and externally, to highlight the value of partnering with AWS- Manage speaking engagement calendar with other team members to ensure alignment of key messages both internally and externally- Measure and share results of speaking engagements to evaluate impact- Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.- Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.- Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.- Ability to handle sensitive and confidential information with discretion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of experience in Communications, Public Relations, or a related field- 5+ years of experience supporting senior executives- Experience working within the business-to-business technology sector- Experience developing technical content for diverse, large-scale audiences- Bachelor’s degree in Communications, Marketing, or a related field ...