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The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment. ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

At Amazon, we're working to be the world’s most customer-centric company. Our Finance teams don’t just manage financial books; they also help drive the company forward by partnering closely with global cross-functional teams to support the growth of this rapidly expanding operations network.You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible financial decisions. You’ll make a huge impact, not just on the bottom line performance, but on the overall customer experience, making history while having fun along the way!This role is expected to build a deep understanding of financial planning and analytics specifically in driving process excellence and growing reporting expertise & insight.Amazon's WW Ops IPAT FP&A team is looking for a Finance Manager to join a growing financial planning team with a charter to deliver insights and decision support to our senior leaders. This is a highly visible role supporting several business and finance leaders (L8s/L10s) across major markets worldwide. The right candidate must have exceptional communication and analytical skills, have the ability to dive deep and succinctly communicate findings/ideas, as well as be able to navigate a dynamic and fast paced work environment.As part of the WW Ops IPAT FP&A, you will support and influence the organization by providing a holistic and financial perspective, we are the trusted business advisors. We collaborate with our partners to ensure leaders have the most up to date and reliable information, and work with them to make sure we are making the best possible decisions.Key job responsibilities- Own and be the expert in all financial planning tools used to produce reports for corporate or business partners within the organization- Identify risks, evaluate impact, propose changes, and implement improvements to remediate gaps- Partner with regional FP&A partners to successfully deliver the annual budget, 3 Year Forecast and Quarterly Guidance- Create reporting that provides transparency and insights on key financial metrics to the Operations Finance leadership team- Form strategic plans to improve processes, tools, and analytics. This involves ownership of project ideation, pilot implementation, stakeholder management, and ultimately expansion- Understand the details of the cost structure to make thoughtful judgement calls in ambiguous environments where data may be difficult to procure- Leverage Operations metrics to identify cost out opportunities by linking up operations and financialsBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Are you ready for your next design challenge? The Learning Experience Design team is building workforce learning for the FUTURE – rethinking not only the content we produce, but the way content it is consumed. We are a team of Day 1 designers who work closely with content experts, technology and metrics to drive new ways of learning in the workplace for Data Centers around the world. If you are looking to lead the change in workforce learning, this may be the role you’ve been waiting for.AWS Data Center Learning is responsible for providing training and career development based learning paths to all new and existing data center technicians world-wide. Our team is constantly looking to optimize the training experience and provide our field operations teams with the highest skilled workforce.The Learning Experience Designer will ensure that we’re aligned to the highest value learning opportunities to not only improve our learner experience, but to drive internal development processes as well. Responsibilities include working with cross-functional teams on process optimization and training content development that supports reduction in time-to-productivity and decrease in error rates for Data Center roles. The ideal candidate thrives in a fast paced, highly engaged environment, and has the ability to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration, as well as grow fellow designers and develop the best.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities•Design, develop, and deploy training as part of a blended learning strategy•Partner with cross-functional teams to build out development experiences with a global mindset•Solve business problems with focus on understanding root causes and driving forward-looking opportunities•Work with technical SMEs to design and create engaging end user training•Manage multiple curricula development projects simultaneously•Develop training materials that align to a blended training delivery strategy, including and not limited to: self-directed, instructor led (ILT), virtual (vILT), and hands-on practical training•Measure impact and quickly revise content/modality to address specific feedback, as needed•Create reliable and valid learner evaluation tools to gauge knowledge and skill transfer•Drive use of evaluation and performance data to improve learning content•Work with global stakeholders to program manage technical training programThis position must be able to sit onsite 5 days per week.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS•BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development or 3+ years of relevant experience in instructional design •3+ years developing and executing strategies, development and delivery of creative and innovative training solutions •3+ years experience developing training in a variety of delivery modalities •Experience program managing learning and development projects ...

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.Key job responsibilities- As a Data Center Security Manager (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. - Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. - You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. - You will extract metrics and observe improvements by looking at hard data. - You will make suggestions on improving electronic surveillance and access controls. - You will direct efforts to educate data center occupants on false alarm reductions. - You will write and implement security process and procedures. - Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years overseeing security operations and personnel- 2+ years in security patrolling and reporting- 2+ years working with security vendors and contractors ...

At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.The AWS Data Center Community (DCC) organization is looking for an individual with proven and tested leadership skills to join the Facility Operation Center (FOC) team. The FOC launched as a singular support team to proactively monitor the life-safety systems and the infrastructure equipment alarms that provides power and cooling to the platform on a global 24x7x365 basis. We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. The FOC Technical Specialist facilitates and deep dives customer impacting events, locates systemic infrastructure issues using data driven analysis to drive solutions and serves as a subject matter expert on department processes. The FOC Technical Specialist is responsible for the design, creation, and launch of new learning content, creating and maintaining all FOC documentation globally and managing the technical training of the team across the regions. You will play a significant role in the career development of the global FOC team by mentoring and helping managers guide the career growth of their team members. You are responsible for leading team members across regions and functional areas to accomplish organizational goals.You will guide the team on improving operational efficiency for all services through the identification and development of SLAs, metrics, workflows, procedures tools and documentation. You will lead data analysis and engagement of partner teams to drive corrective actions by utilizing processes, such as After Action Reports (AAR), Correction of Errors (COE), AWS Customer Root Cause Analysis (RCA), Lessons Learned, and Global Action Items. You will be responsible for delivering global projects while influencing stakeholders by creating reports, improving processes, and narratives. You will be expected run effective projects and programs independently. You will support team goals and projects by providing feedback, and technical support as required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities* Ability to perform all Lead FOC Engineer responsibilities, acting as a backup for the Lead. * Provides support to team during Critical Site (CSE) and Large Scale (LSE) events* Deep dives post event data and reviews all After Action Reports (AAR) to ensure standards are met. * Meet or exceed FOC KPI’s in project delivery to develop and drive FOC Engineer efficiency projects which reduce manual tasks.* Meet or exceed FOC KPI’s in tracking project/program quality of 85%* Locates systemic infrastructure issues using data driven analysis to drive solutions.* Collaborates with external teams to implement new processes and reduce waste.* Creates and maintains FOC technical documentation.* Manages technical training to ensure engineers meet the bar for engineering knowledge.* Drives process improvement of FOC operations and ensure runbook compliance. * Designs, creates and implements learning content, knowledge, and practical assessments. * Develops certification mechanisms to further enhance operational excellence, professional and career development. * Facilitates workshops and instructor led training programs as and when appropriate.* Acts as FOC POC in the COE process.Basic QualificationsAbout the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* 3+ years of experience directly related to data center or mission critical facility design and operations. * 3+ years of experience working directly with engineering teams.* 3+ years experience managing programs across cross functional teams, building processes and coordinating release schedules. * 3+ year of experience performing complex data analysis to justify technical decisions, and present the justification to management in a high level review. ...

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.Key job responsibilitiesAs a Data Center Security Manager (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years overseeing security operations and personnel - 2+ years in security patrolling and reporting - 2+ years working with security vendors and contractors ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Media & Content Delivery role is responsible for supporting Media services that focus on distributed cloud infrastructure over which customers build/manage their applications to serve their end users. The supported services include technologies across Content delivery (Cloudfront, Simple Email Service), Media and Streaming technologies (AWS Elemental Media Services, Kinesis Video Streams, Interactive Video Service, Elastic Transcoder) and Storage (AWS S3 storage). Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Good Understanding of media streaming protocols, content delivery networks, and email/messaging services. Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services thereby gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS customers can take advantage of Amazon.com’s global computing infrastructure which is the backbone of Amazon.com’s multi-billion dollar retail business. AWS provides scalable, reliable, and secure distributed computing infrastructure that has been honed for over a decade. For more information on Amazon Web Services please visit: http://aws.amazon.com/The AWS IT Security team is responsible for the security and availability of all cloud and mobile products and services offered by AWS. This includes cloud services such as EC2 and S3 as well as consumer offerings like Amazon Appstore and Cloud Drive. Our team works with development teams to design and build secure solutions, participate in and coordinate penetration testing activities, and generally solve security challenges at massive scale.AWS Security is looking for a Senior Technical Program Manager (TPM) to help ensure that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues and quickly reacting to new threat scenarios. This position will provide you with a challenging opportunity.You will work with innovative technology and be a part of the AWS Application Security team. You should have strong problem-solving skills, excellent communication skills, an understanding of modern Internet threats, the ability to influence people from customers to managers by creating a win-win solutions, and the desire to be an individual contributor to securing Amazon's next generation technology. Joining the Amazon Web Services Application Security team provides the unique challenge and opportunity to build and review systems at the innovation of the cloud to identify threats against AWS and our customers. You will draw upon exemplary technical architecture skills, application security knowledge, project management, critical thinking, problem solving skills, and a passion for securing interconnected software systems. You should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. You will drive continuous process improvement, and collaborate effectively with fast-paced, cross-functional business and software development teams to solve problems and implement new solutions. You will interact with a broad cross section of the Amazon organization spanning a wide range of technologies and engaging with external vendors and internal teams. In Amazon Web Services, Technical Program Managers juggle multiple projects with tight timeframes and deadlines.You must be able to:* Work with multiple engineering teams to carry out Application Security Reviews.* Provide expert advice and consultancy to internal customers on risk assessment, threat modeling and fixing vulnerabilities.* Define information security controls and patterns that support risk assessments and support the development of secure architectures. This will involve understanding service interdependencies and driving towards secure technical solutions for multi-tiered systems.* Collaborate with engineering teams to drive the product roadmaps, by providing security requirements that help to map security controls / patterns to product features.* Address bottlenecks, provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints.* Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution.* Clarify and drive project commitments as well as establish and maintain clear chains of accountability.* Lead internal process improvement projects, including the development and implementation of internal tools.* Security training and outreach to internal development teams* Security guidance documentation* Security tool development* Security metrics delivery and improvements* Assistance with recruiting activities and administrative workAbout the teamAbout AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?In this role, you will work closely with Amazon's Last Mile transportation businesses to plan, scope, and execute financial reviews to assess carrier financial performance against expectations. You will be expected to apply finance and accounting concepts to new and existing business models, clearly and concisely communicate identified findings to carrier partners, and internally report review results in a timely and effective manner. You will provide carriers with consultative support to properly classify expense transactions to ensure completeness and accuracy of reported amounts. You will also work collaboratively with the business, legal, finance, tech, and human resource teams to implement world-class, customer-centric, financial review solutions and process improvements.This position requires the ability to travel periodically.Key job responsibilities- Collect, analyze, and manage quantitative data, performing financial analysis, ad-hoc deep dives, and creating meaningful reports across a variety of data sources- Demonstrable problem-solving skills using data to drive decisions- Monitor and drive projects through to completion on time- Establish successful partnerships with internal and external teams to execute tactical initiatives.- Demonstrable excellent communication skills (written and verbal) A day in the lifeFinancial Review Managers engage with Carrier Partners, plan, scope, execute, and report on financial outcomes. The individual provides consultative support to properly classify expense transactions to ensure completeness and accuracy of reported amounts. Financial Review Managers will also consult with business, legal, and tech teams to implement world-class, customer-centric, financial review solutions and process improvements.The individual will work effectively in a team environment and, as individual contributors, be able to work remotely and effectively review the work of other remote team members.About the teamTransportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- Written and verbal communication skills in English and Portuguese ...

The Amazon Fresh Grocery team is looking for an Instock/Supply Chain Manager based in Arlington, VA.In this role, you will own developing plans and executing on initiatives that will support excellent inventory management, build an effective supply chain, and drive successful interactions with our partner teams. To be successful in this role, you should feel comfortable using data to influence others and building scalable systems and processes to allow us our business to grow. In joining this team, you will have the opportunity to both build and operate in an ambiguous fast-paced environment and will drive initiatives that improve sales, customer experience, and process improvement within retail and operations.The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. You must demonstrate passion for the customer experience. You must be results oriented and able to manage both strategic and tactical activities in parallel.Strong candidates will have knowledge in fundamental business principles and previous Retail experience. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Work with CPG manufacturers to prioritize our customer experience by optimizing the shared supply chain, reducing defects, and driving results- Enhance long-term relationships, working on cost to serve reductions and reducing vendor pain points- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Developing plans that drive revenue and margin improvement with vendors- Build the tech roadmap with vendors and drive implementation of tech initiatives to improve forecasting, buying, reporting, and operations processes- Building and maintaining knowledge management toolsA day in the lifeNote: This role will require an ISM to be on-site at least 5 days/week in one of our Amazon Fresh stores/corporate offices.As an Instock Manager, you'll collaborate closely with top suppliers, internal vendors and other internal strategic partners, to enhance supply chains and under-the-roof operational excellence. Together you will be part of a professional environment that fosters growth, values insights, and empowers you to propel the future of e-commerce.About the teamAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- Bachelor’s degree or 3+ years of professional or military experience. 3+ years of experience using Microsoft Excel.- Bachelors’ degree in Business, Finance, Mathematics, Engineering or a Supply Chain/Operations discipline. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilitiesResponsibilities: Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center Troubleshoot facility equipment and rack-level events within internal SLAs Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Center Operations technicians Perform root cause analysis of equipment failures Ensure all safety procedures are adhered to while performing work Write procedures Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc. Utilize internal CMMS to manage building workflows and spare part inventory Supervise contractors who perform servicing or preventive maintenance Respond to off hour emergency calls per on call rotation for any one of the region’s sites Fully comply with all physical security procedures and policies Drive innovation while reducing operational costs in the facilities Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation:o Walk job sites in uneven terraino Work in extreme climateso Work at heights and from ladderso Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or moreo Bend or twist the body into unusual positions while workingo Push or pull heavy objects into positiono Work in noisy environmentsMilitary Ratings/MOSs: - Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT - Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F - Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 - Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)- Current, active US Government Security Clearance of Top Secret or above ...

Amazon Web Services is looking for highly technical DevOps Consultants to join the Compliance Automation team in AWS Global Services Security (GSS) to collaborate with our customers and partners on key customer engagements. GSS is responsible for delivering product-led, people-powered services that help our customers operate their business securely on AWS, and we are accelerating our adoption of AI/ML. This is an exciting opportunity to contribute at the intersection of cloud, cybersecurity, and AI/ML. You will apply your deep technical expertise to solve complex customer challenges and develop cloud-based solutions at scale. You will guide customers through transforming their business with the combination of cultural philosophies, practices, and tools that deliver end-to-end applications and infrastructure solutions. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security use cases. This is a customer-facing, hands-on role where success comes from solutions with measurable impact. If you have technical depth and hands-on implementation experience of various practices and tools in the DevOps toolchain, and have a passion for security, please join us. Key job responsibilities- Comfortable rolling up your sleeves to design and code modules for infrastructure, application, and processes.- Solve specific security and business problems through automation, utilizing code, and integrating AWS-native and 3rd-party tools via API.- Align on requirements, and communicate results and recommendations both verbally and in writing. Educate our business partners about our solutions and potential opportunities.- Work closely with our Solution Architects, Data Scientists, and Service Engineering teams to drive feature innovation based upon customer needs.- Create white papers, write blogs, build demos and other reusable collateral that can be used by our customers. A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamCompliance Automation team delivers innovative security solutions in code reducing complexity for compliance operations through automation. Utilizing broad knowledge across technology domains like security, infrastructure, data/analytics, Generative AI and AI/ML, we proactively identify areas to enhance security capabilities, and drive continuous improvements, prototyping and developing products and capabilities in-tune with industry trends and AWS best practices.We help our customers streamline and simplify compliance operations through automated solutions that launch, monitor, and visualize security controls and collect evidence of compliance, enabling efficient AWS compliance operations.BASIC QUALIFICATIONS- Bachelor Degree or 5+ years of professional or military experience.- 5+ years of experience as a technical specialist.- Hands-on experience deploying applications, and provisioning infrastructure with Python and Infrastructure as Code (IaC), using Terraform and CloudFormation.- 2+ years of hands-on experience of programming languages such as REGO, Go, Java, .Net, C++ or similar object-oriented language.- Experience developing cloud native CI/CD workflows and tools, such as GitLab, Jenkins, Bamboo, TeamCity, AWS Code Deploy and AWS AFT/CfCT. ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for an Import and Export Control Lead to support the Kuiper Government Solutions team focusing on U.S. Government customers, such as NASA, DoD, and National Security, in addition to global government customers. As the Import and Export Control Lead, you will drive end-to-end management of global trade operations through strategic oversight of import compliance requirements, Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) authorizations, and SAP Global Trade Services (GTS) optimization.You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with cross-functional teams. The candidate must think big while diving deep, build and earn trust with internal and external customers and be passionate about delivering high-quality results. The ideal candidate will have experience with import and export classifications, licensing, operations, and SAP GTS.Key job responsibilities• Develop and implement customs compliance policies, procedures and work instructions• Manage customs import compliance requirements including harmonized tariff scheduled (HTS) classifications, country of origin determinations, customs valuation, duties, taxes and fees, import licenses and permits, and records• Coordinate with customs brokers to ensure accurate entry filings, monitor entry status, resolve customs holds, and respond to CBP inquiries• Analyze and determine eligibility for license exceptions and exemptions under the EAR and ITAR (including STA, ENC, and 126.4), document decision rationale, and implement appropriate controls and procedures• Prepare and submit EAR and ITAR export license applications, while maintaining a comprehensive tracking system to monitor usage, conditions, and expiration dates• Configure and maintain SAP GTS, including optimization of automated trade processes, license management, product classification, and customs management• Develop, track, and report on key performance indicators (KPIs) to measure efficiency, compliance rates, and cycle times, while identifying opportunities for process improvements and cost savings• Provide trade compliance training to cross-functional teams and key stakeholders• Design and execute risk-based trade compliance audits and assessments, identify compliance gaps, coordinate with stakeholders to implement corrective actions and minimize riskSecurity clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS• Bachelor’s degree in business, international trade, supply chain, or related field; or equivalent combination of education, certifications, and relevant work experience• 7 + years experience in import/export operations• 5 + years of hands-on experience managing EAR/ITAR licensing requirements, including classifications, license determinations, and authorization management• 5 + years of practical experience working with import requirements, custom regulations, and international shipping procedures• 3 + years of demonstrated experience utilizing global trade management systems for classification, license management, and compliance documentation ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe Data Center Construction Manager will be responsible for construction project management and oversight of construction related activities as they relate to new builds or general capital projects which includes the ownership of the project scope, quality, schedule, and budget.Some of the typical daily tasks of the Construction Manager:Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.Create construction project scope and request for proposals.Financial analysis of construction.Construction project management for specific initiatives aimed at increasing the resiliency of our data centers.Constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.Construction document management including submittal review, RFI’s, change orders, and invoicing.Construction project quality control.Record and report key construction metrics to team members and management.Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures.Be a leader within the group as well as within internal and external teams that support the data center.Able to read and interpret construction specifications and drawings for all disciplines.Define data center system-level architecture, specify/document performance and equipment requirements, create/communicate conceptual designs, and create/maintain project documentation.Experience with large scale technical operations or large-scale compute farms.Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA.Experience in controls and commissioning of large scale projects.Experience with power management and power monitoring systems.Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM)A day in the life**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering science or 12 years of relevant construction experience in lieu of a degree.• 8+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical, and plumbing (MEP) plants.• 6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. ...

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools.- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer ExperienceAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment.- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware. ...

We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions.The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A bachelor's degree or equivalent combination of education and experience- 2+ years of experience managing people in a technical environment- 3+ years of networking experience and knowledge of cabling best practices- 3+ years of experience with hardware architectures and troubleshooting experience- 3+ years of experience with system management tools and client/server environments ...

Come join a security team who focuses on ease of use and delighting our customers to build and support security services, used across all of Amazon, that secure our internal systems and networks.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.At Amazon Web Services (AWS), Security is our highest priority. Our team is responsible for inventing, scaling, and operating the foundational security services used across Amazon to secure our systems, processes, and data. We build authentication, authorization, and enforcement services that are used across our diverse internal teams as they build and deliver services for our customers. We support all of Amazon.com and AWS with our services, and need solution-oriented thinkers who are passionate about solving problems at scale, thinking through edge cases, and iterating quickly to delight our customers. You’ll love this team if you are passionate about security, and curious how we design security into the cloud and Amazon infrastructure from the minute a server hits our data center through how we securely administer and operate services. At Amazon, we are looking for engineers who know how to think through a problem, be creative, and who think outside the box in ways that benefit our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – it is part of our company DNA. Our Engineers (you!) are obsessed with customer trust, building solutions that address real world risks, and thinking deeply about how humans use security systems to build elegant security that users love to use. We are looking for people who bring diverse perspectives, ask a lot of questions, and challenge the status quo. We are a team of out-of-the-box thinkers, who iterate quickly, and think deeply about how to build secure systems that are easy to use.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.10012Key job responsibilities- Build, deploy, and maintain security services that are used internally to support the US intelligence community. - Mentor other Systems and Systems Development Engineers in their career growth. - Work backwards from the customer to ensure our services are developed with features that meet the needs of our end users. A day in the lifeCloud Systems Engineers work on the latest technology that we deliver in support of our customers missions. We operate Linux based services through their full life-cycle, partnering with service teams to deploy, maintain, and sometimes, deprecate services. You will work as part a team ensuring no one is on an island and you will be empowered to learn new skills and build new products where you see a need for our customers.Team CultureWe work across the company on services that are always-on; the company depends on us. To perform our best, we value work/life harmony, flexible schedules, and unscheduled time to brain storm. We support established, and rapidly growing services, with a DevOps model, so you will be part of an oncall rotation every couple of months. Our challenges and goals are ambitious, often ambiguous, and we sometimes try things that don’t work. We embrace the learnings from failure and iterate quickly. We emphasize shipping rapidly, using automated releases and testing to deploy frequently, and deeply root causing issues to ensure that we stay fast. Almost all of our team works from home these days, but typically we are together in the office collaborating around a whiteboard, planning over coffee, or playing a video game during downtime.What you would doIn this role you will join an established and rapidly growing DevOps engineering team who is maintaining an existing security service while expanding the deployment, features, and capabilities to address significant new initiatives across the company. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 1+ years of systems administration experience (Linux/Windows).- Networking and troubleshooting experience.- Excellent communication skills and the ability to work well in a team.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon's Internal Corporate Communications team seeks an experienced email expert and editor to enhance how we connect with our global workforce through targeted newsletters and email campaigns. This role combines editorial excellence with technical innovation to serve Amazon's corporate employees worldwide.As the single-threaded leader, you'll drive how Amazon's corporate employees stay informed and connected through email. Your role combines editorial leadership with channel innovation, as you curate and produce high-impact weekly newsletters while advancing our email capabilities. You'll collaborate with teams across Amazon to curate compelling content, always maintaining the highest standard of editorial excellence. This position requires someone who can both steer strategic content decisions and drive channel improvements, ensuring our internal communications continue to evolve with the needs of our audience and partners.Key job responsibilities• Lead end-to-end newsletter production, from content strategy to performance analysis• Partner with Product on technical improvements to enhance email effectiveness• Design and execute A/B testing to continuously improve engagement• Develop data-driven insights to shape communication strategies• Champion email best practices across audience segmentation and targeting• Ensure impeccable editorial standards across all email content• Support Production team by publishing other communications as neededA day in the lifeYour morning starts with analyzing performance data from yesterday's newsletter, identifying optimization opportunities while planning content for next week's editions. By mid-day, you're collaborating with Product and key stakeholders on email platform improvements, then shifting to editorial work—revising newsletter copy, working with Design on visuals, and ensuring every element meets our high bar. Your afternoon might involve A/B testing subject lines, refining audience segments for upcoming communications, or working with stakeholders to develop new content approaches that serve our corporate audience more effectively.About the teamThe Channels and Insights team is responsible for the effective distribution and promotion of corporate news, announcements, employee experience, and employer reputation content across Amazon's internal communications channels. The team drives the overall strategy, execution, and optimization, ensuring that corporate employees receive relevant, timely, and engaging information through Amazon’s internal communications channels.BASIC QUALIFICATIONS- 3+ years combining email marketing expertise with editorial leadership- Exceptional writing and editing skills with meticulous attention to detail- Deep understanding of email technology and ESP platforms- Experience with email template coding and technical implementation- Strong analytical skills and comfort with data-driven decision making- Track record of successful cross-functional collaboration- Bachelor's degree in Communications, Marketing, Journalism or related field ...