VA

Amazon’s Artificial General Intelligence (AGI) organization’s mission is to build world-class, general-purpose intelligence services that benefit every Amazon business and humanity. In AGI security, we make sure our AGI services and all applications that rely on them earn and keep our customers’ trust. We partner with scientists, AGI builders, and teams across Amazon to ensure our models and GenAI applications are built securely by default. As the head of AGI Security, you’ll be responsible for leading and rapidly growing a team that protects Amazon’s customers using all of our generative AI experiences — from simple chatbots to generative assistants to custom business experiences. The rapid pace of change in artificial intelligence from both a product and a threat perspective requires our security team to continually Invent and Simplify and Dive Deep. Our customers expect Amazon’s AI-powered experiences to protect their information at the highest standard, and we need a Customer-Obsessed leader who can help all of our teams deliver that expectation efficiently and quickly. This team will play a significant role in Amazon’s overall delivery of AI experiences and is an invigorating challenge for a leader with deep curiosity who loves to innovate. Key job responsibilitiesWe are looking for a Director of AGI Security reporting to the Vice President and CISO of Amazon’s specialized businesses including Devices & Services, Games, Media, and Ads.. This role will be responsible for all information security related to our foundational AGI teams, along with security tooling and guidance for Amazon’s many GenAI builders. Key responsibilities will include enhancing the security and efficiency of our data science and model-build tooling and process, pre-launch security establishment and review, monitoring, security detection and response, and external security assurance. Most importantly, you’ll continue growing and evolving a diverse, passionate, high performing team charged with helping to protect customer trust in Amazon. We operate on a global scale at speed and demand high standards, so passion and discipline around security and high-quality delivery is essential.A day in the lifeIf you’re passionate about both AI and security, this position will provide you with a fascinating opportunity to ensure AI products are shipped securely at scale. We guarantee that you will learn a ton, work with motivated and world-class talent across disciplines within both AI and digital security, have fun, and make a positive impact on a wide variety of customer experiences. You are an effective communicator, have demonstrated the ability to earn the trust of stakeholders across business and security, are data-driven, and have experience managing complex business and technical challenges. You are customer obsessed and can navigate requirements from different business teams.About the teamAs Director of AGI Security, you will be a part of the larger technical and product leadership community at Amazon. This community is the backbone of the company, plays a critical role in the broad business planning, and you will be working closely with senior executives to develop fast-moving business targets and resource requirements. You will use your influence on AGI’s long-term technical and business strategy, helps us hire talented team of scientists, software developers, and security engineers, and ultimately enable us to deliver innovative new solutions rapidly. Your product portfolio will include tools both for AGI’s scientists and developers, and the general builders across Amazon using models through Bedrock or other frameworks. This rapidly-growing team works backwards from all of those builders to identify and build necessary security resources. BASIC QUALIFICATIONSBachelor's degree 10+ years people management experience building strong teams of 100+ people and managing managers. A passion for people management and mentorship. ...

Can you adapt to a fast-paced environment supporting projects across all parts of Amazon Web Services rapid evolving businesses? AWS Security manages risks of all the global external party engagements for AWS. AWS Security needs Security Technical Program Managers who can manage risk and drive business success. Come join a world-class security organization that is rapidly evolving the cloud services world. AWS Security is working on innovative solutions in partnership with vendors that involve a wide variety of technologies including cloud services, identity and access management, machine learning, mobile devices, and custom hardware — all operating at massive scale. AWS is seeking an independent, passionate, and deeply experienced professional to help lead the overall security direction of global vendor engagements. This role will provide thought leadership, portfolio management, and technical guidance for the security direction of our external party risk management program. This guidance will involve areas of customer support, access management, secure network configurations, and the security around tools used to support both operations and management of AWS engagements with technology vendors. The ideal candidate should be a technically experienced and innovative security professional who is able to communicate these across technical teams and at executive levels. The candidate should have the ability to handle a wide range of security requirements and can translate those requirements into operational processes and procedures for cloud computing. The position will be responsible for coordinating the security reviews of external party engagements to highlight areas of interest, flag opportunities for stronger security practices, and facilitating discussions with our leadership to address our security direction. If you enjoy working in an environment with rapidly changing threat scenarios on the innovation of information security, this position will provide you with a challenging opportunity. You will be expected to be strong in multiple domains and provide significant contributions to the AWS Security team and to multiple client groups throughout Amazon Web Services. You will develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You will mentor junior security professionals and be a security thought leader for the organization. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows. You will have the opportunity to learn from, and be mentored by, those who are building and securing AWS's services. You will need a combination of technical and communication skills, as well as the ability to both lead projects, generate security metrics, and perform risk reviews of project proposals. This role will provide career growth opportunities as the technical program managers to gain new security skills in the course of your duties and working with fellow world-class technologists. Key job responsibilities- Manage security reviews and processes to qualify AWS vendors worldwide and validate the effectiveness of durable technical security controls specific to the use case- Identify technical risks and work with Security Engineers to implement security programs and processes to offer mitigations- Drive organization-wide security initiatives, get buy in from stakeholders, and deliver quantifiable results- Develop, maintain and prepare metric reports for senior management on the state of the security programA day in the lifeThe daily work of a TPM II on this team will perform deep dive technical analysis on third party engagement requests across the AWS organization to uphold the Amazon Security Bar. A TPM will develop and maintain technical runbooks to scale third party reviews for a wide range of technologies and security knowledge domain areas, including server hardware, AI/ML, quantum computing, telecommunications, and infrastructure supply chain. Additionally a TPM relentlessly finds opportunities to scale their knowledge and capabilities across the team through developing runbooks, while also providing visibility on program health to leadership through BI reporting.About the teamWe are a team of highly technical security practitioners, most with backgrounds in pen testing, incident response, security audit, and other hands-on technical experience. We leverage our collective knowledge to uphold the Amazon Security Bar by helping our customers properly think through their service secure system design, data sharing mechanisms, and long term service ownership strategies. We work in a fast paced environment where all members help each other and jump in when needed, regardless of the assigned business vertical. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years experience on an operational cyber security team ...

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them. AWS Security is on the leading edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows. AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our leading-edge services. A Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Key job responsibilitiesResponsibilities:* Application security reviews* Penetration testing* Projects and research work as needed* Security training and outreach to internal development teams* Security guidance documentation* Security tool development* Security metrics delivery and improvements* Assistance with recruiting activities and administrative workAbout the teamOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP ...

Amazon is looking for a detail-oriented individual, with strong bias for action, to join our northern VA Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's Mechanical, Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.The DCEO Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.Also expected from the CE is the ability to manage small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.Responsibilities:- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. - Operate independently with limited direct management - Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed - Perform root cause analysis of equipment failures - Troubleshoot and report of facility and data sever-level events within internal SLA - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Provide training and guidance to Engineering Operations Technicians - Ensure all safety procedures are adhered to by vendor and Amazon staff - Ensure all security procedures are adhered to by vendor and Amazon staff - Utilize internal CMMS to manage building workflows - Communicate complex technical information to a non-technical audience - Regularly utilize Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling. - Instruct others on scheduling, ticketing, and provide mentorship in developing solutions.Physical Requirements: - Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Bend or twist the body into unusual positions while working- Perform physical tasks all day without becoming overly tired- Use hands to manipulate small wires and objects- Push or pull heavy objects into position- Work in a noisy environment- Work at depths, such as under raised floorsThis position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of relevant work experience in a data center or other critical environment or 8+ years of Technical (Military/Trade School) training and/or experience with relevant data center facilities equipment - Minimum education of High School diploma or equivalent - Current, active US Government Security Clearance of Top Secret or above ...

The Amazon Web Services (AWS) US Federal Professional Services team is looking for a passionate and talented Computer Vision engineer who will collaborate with other scientists and engineers to develop computer vision and remote sensing capabilities to address customer use-cases at enterprise scale. If you are excited to work with massive amounts of data and computer vision models to solve real world challenges, this is the position for you! We work directly with public sector entities, medical centers, and non-profits to achieve their mission goals through the adoption of Machine Learning (ML) methods. We apply computer vision to numerous imagery and sensor types, such as satellite imagery, medical imaging, aerial video, synthetic aperture radar, X-Ray, and more! Amazon has been investing in Machine Learning for decades, and by joining AWS you’ll join a community of scientists and engineers developing leading edge solutions for enterprise-scale data science applications.In this customer facing position, you will architect and implement innovative, AWS Cloud-native ML solutions, providing direct and immediate impact for your customers. You will also guide teams in the development of new solutions and aid customers in adopting AWS ML capabilities. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Engage directly with customers to understand their business problems and aid them in implementing their ML solutions. - Deliver Machine Learning projects from beginning to end. This includes understanding the business need, planning the project, aggregating & exploring data, building & validating predictive models, and deploying completed ML capabilities on the AWS Cloud to deliver business impact for the customer. - Implement Machine Learning Operations (MLOps) workflows such as model deployment, retraining, testing, and performance monitoring. - Work on TB scale datasets, creating scalable, robust and accurate computer vision systems in versatile application fields. - Work with other Professional Services Data Scientists and other Machine Learning Engineers to help our customers operationalize ML capabilities - Collaborate with Cloud Architects to build secure, robust, and easy-to-deploy cloud-native machine learning solutions. - Work closely with customer account teams, scientific research teams and product engineering teams to optimize model implementations and deploy innovative internal algorithms for your customers. - Experience applying best practices from core Software Development activities to Machine Learning (deployability, unit testing, well structured extensible software, etc.) About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 3+ years professional experience with enterprise programming applications (i.e. Python, Java or C++) and Linux (i.e. bash scripting, containers, GPU based server configurations etc.)- 2+ years of cloud software development experience- Current, active US Government Security Clearance of TS/SCI or above ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you have the passion to work in the AWS Water industry with a focus on water stewardship and sustainability efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water industry?AWS is looking for a results-oriented manager to join the AWS water infrastructure team and lead all delivery of critical water infrastructure in the eastern US. In this role, you will support AWS’s infrastructure expansion by leading a team of water and engineering professionals to deliver large-scale, sustainable water and wastewater infrastructure projects across multiple AWS regions in AMER East. The candidate must be able to manage a team delivering multiple supply, transmission, and distribution water and wastewater utility systems across different geographies, evaluate opportunities to optimize total cost of ownership by managing water-related capital and operating expenses. The candidate will identify, develop and execute sustainable water infrastructure projects, programs, and initiatives to achieve these outcomes, working in partnership with internal and external stakeholders. The candidate will oversee the infrastructure strategy and execution to serve new datacenter locations, including but not limited to project managing with utilities, Owners Engineers, and internal teams to meet AWS’ needs. The ideal candidate will possess a strong water and project management background, a proven track record of delivering infrastructure projects, and experience managing high-impact fast-paced teams. The candidate will have experience working with regulated electric utilities to develop, negotiation, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you and your team will be responsible for ensuring water requirements needed to support AWS’s global infrastructure expansion are met. You will work with outside engineering consultants and general contractors, water treatment and sampling vendors and local water and wastewater utilities on feasibility and design work that ensures our infrastructure projects meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. If you have strong understanding of water and waste infrastructure requirements, are interested in innovation and sustainability in the water sector, and understand the feasibility of construction under various designs, you are a probably a good fit!Key job responsibilitiesThe AMER East Water Delivery Manager will be responsible for the following:• Manage diverse team owning the end-to-end scope for Utilities, Owner's Engineers, and General Contractors to deliver water and wastewater infrastructure on time, on budget and to AWS specifications.• Develop and execute water supply and infrastructure strategies that leverage capital projects to accelerate delivery of water. • Serve as a point of escalation with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements. • Work with utility regulators and policy makers to implement policies that enable broader AWS strategies and objectives. • Identify and develop innovative or sustainable water initiatives related to water infrastructure and supply. Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business. • Oversee and develop standards of operational excellence around the commissioning and testing of water infrastructure assets, including the development of emergency operations plans and back-up supply plans for new datacenter campus developments.• Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Up to 25% travel as needed for project execution, utility meetings, and regional coordination where authorized.About the teamThe AWS Water Team is responsible for delivering timely, high quality, and sustainable water supply and infrastructure to enable expansion and cooling capacity of AWS datacenters. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Planning or Mechanical/Chemical/Civil Engineering• 7+ years of project-related experience working with local or state government agencies, utilities, site development due diligence and/or permitting entities.• Experience reading and interpreting schematic engineering and construction drawings and equipment specifications and able to carry design concepts from exploration and development through deployment and scalable implementation.• Experience overseeing and developing a cross-functional, inclusive, and diverse team of water professionals or professional project managers that oversee large-scale capital budgets and delivery schedules• Strong understanding of civil/mechanical/plumbing related to data centers or similar buildings that use water infrastructure such as pumps, cooling towers, evaporative media, heat exchangers, air handling units, or air economizers. ...

AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems engineer should be focused on troubleshooting complex system operations, not just on a server level but enterprise wide. You should also have a solid foundation in multiple operating systems, networking and general knowledge of cloud services. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou will work with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of systems administration experience Linux/Unix (Ubuntu, CentOS, RedHat, Solaris etc) in production environments.- 1+ years of experience working with scripting languages.- Experience with DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

We are looking for Data Center Technician Interns to join our expanding Infrastructure Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services.Specifically, this intern will work to troubleshoot hardware, network, and Linux issues while maintaining first-class customer service to the teams and groups within the data centers.Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).BASIC QUALIFICATIONS- Currently enrolled in an Associates, Bachelors, or certification program in Information Technology, Management Information Systems, Computer Networking, or related technical field with a graduation conferral date between December 2025 and September 2026. ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning new technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field.- Minimum of 1+ years of related professional and/or military experience.- Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related) and understanding of identity and access management concepts, and technologies to secure corporate access (SSO, SAML, Identity federation) and experience securing architectures from various attacks (such as Distributed Denial of Service (DDoS), SQL Injection) and vulnerabilities and understanding of Cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure). ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space. The candidate should have strong supply chain and procurement skills, analytical and financial acumen , communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects.As a Category Manager, you will create and implement sourcing strategies for at least one category, within the New Data Center Delivery space, and collaborate with internal business partners and suppliers to drive efficiencies, reduce risks, and costs for Amazon. You will develop mechanisms and metrics to hold suppliers accountable for performance and delivery. You will drive results through methods that include competitive bidding, negotiating, and analyzing data and market trends for your category. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. A successful candidate will demonstrate: · Proven experience driving large-scale process improvements resulting in measurable value especially for Modular Data Center Construction. Experience with construction procurement. · High attention to detail including proven ability to manage multiple, competing priorities simultaneously · Ability to think strategically and execute methodically · Demonstrated ability to influence teams to adopt change utilizing smart technologies · Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired · Committed to learning and expanding professional and technical knowledge · Demonstrated analytical, financial and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases · Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality · Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape · Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time · Ability to get things done and produce conclusive, measurable results within time commitments · Strong influencing skillsA day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelors degree in Supply Chain Management, Finance, Engineering, Operations, or other field from an accredited university or 3+ years Amazon experience - 4+ years of relevant strategic sourcing experience including vendor negotiations, global contract management, process improvement , operational and financial analysis - 4+ years of experience in procurement, supply chain, inventory management and operations- 2+ years of experience in modular construction or modular methodologies. ...

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team. We are currently looking for a candidate with experience in people management, a robust technical understanding, and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.The mission of the team is to deliver network capacity on time with zero rework. An Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Key job responsibilities- Prioritize and assign tasks to data center technicians and operators- Manage inbound hardware installation from receiving through deployment stages - Manage the installation of cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly reporting to the data center managers- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirementsA day in the lifeThis role requires managers to conduct daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of experience in a management/team lead function- 1-2 years of experience in a data center technology OR operations environment ...

Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for an accomplished Senior Business Development Manager in the AWS Infrastructure and Infrastructure Strategic Collaborations Divestiture (ISC Divest) team providing thought leadership to customers in their efforts to exit their data centers.In this role, you will work closely with the AWS Sales Organization, and directly with strategic System Integrators (SIs) and enterprise customers in evaluating and transforming their current data center infrastructure, enabling their cost-effective migration to AWS cloud.You will deliver results by identifying and closing large-scale cloud transformation deals. You will own qualification and development of data center exit opportunities, and working with various AWS sales and partner teams develop high-value solutions that enable or accelerate cloud transformation for key SI’s and enterprise customers. You will own infrastructure and financial analysis, colocation and investor partnerships, and finally delivery of the data center exit solution.You will possess a business background that enables them to earn trust at CXO/VP level to drive an engagement. They will have a technical background that enables them to establish credibility with customer and partner infrastructure teams when engaging with AWS’s data center facility expertise.You will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses and communicate the benefits of their proposed transformation strategy. They should have a demonstrated ability to lead and participate in teams that develop complex customer solutions and to work with a high degree of autonomy.In this role you may required to travel from 25% to 40% of the time.Key job responsibilities• Serve as a key member of AWS customer-facing sales teams directly supporting top partners and customers to articulate the economic value of cloud and data center transformation to their organizations• Own and drive strategy for developing pipeline of customer engagements• Build a seamless end to end Customer journey through the various stages of data center transformation• Develop mechanisms for scaling the data center divest transformation model with key AWS partners• Serve as a key source of market insights into our customers data center and infrastructure transformation challenges• Prepare and present internal business reviews to senior management teams regarding progress and issues facing our customer• Own and drive strategy for developing pipeline of customer engagementsA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS- BS degree in Finance, Economics, Engineering, Computer Science, or a similar field or 5+ years of experience in lieu of a degree.- 7+ years of experience in partner management or business development and/or infrastructure program/product management.- 5+ years of experience with data center infrastructure and operations, site selection and procurement or similar. ...

We are looking for a talented attorney with government contracting experience to support Amazon Business, our rapidly growing, business-to-business store. Amazon Business is reshaping how businesses buy and sell supplies. We provide a procurement solution to more than 5 million businesses to help streamline their purchasing. Since launching in the U.S. in 2015, Amazon Business has expanded to eight additional countries and exceeded $40 billion in worldwide annualized sales.You will partner with Public Sector sales leaders from Amazon Business to develop solutions that meet the unique needs of federal, state and local government agencies, negotiate deals with public entities, and drive solutions to ensure compliance with complex government contracting rules.Key job responsibilities- Working directly with the business and developing strategies for handling legal issues in creative, efficient, and business-centric ways- Serving as lead counsel on strategic deals and new product launches, while also providing day-to-day legal advice- Handling pre-litigation legal disputes and inquiries, and overseeing some aspects of regulatory compliance- Developing approaches to complex procurement rules and regulations- Driving simplifications and improvements to our government contracting and compliance processes- Working with Amazon’s Public Policy team on legislative developments that impact our businessBASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent- Experience in US government contracting and procurement processes ...

The AWS Premium Support team is seeking experienced Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Engineers resolve customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and third-party integration issues. Support Engineers also develop many of their own tools and interact heavily with their peers developing the offerings.Apart from working on a broad spectrum of technical issues, AWS Support Engineers may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role!A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues.This role requires the flexibility to work 5 days a week (occasionally on nights or weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world• Partner with Amazon Web Services teams to help reproduce and resolve customer issues• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services• Drive customer communication during critical eventsA day in the life• This is customer support role – in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issueAbout the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Healthcare & Life Sciences (HCLS) Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. We prefer candidates have real-world experience in the Healthcare & Life Sciences industry. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!Key job responsibilitiesAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeAmazon is looking for a Senior Program Manager in the new Vendor Lifecycle Management team for Global Fleet and Products. This team is responsible for developing a new centralized approach to vendor management in the areas of vendor identification and selection, vendor contract negotiation and execution, vendor onboarding, vendor performance management, vendor risk management, operational excellence and continuous improvement, and vendor offboarding. This role will support development of new processes for evaluating vendor performance, working cross functionally with each program and product team. This role will negotiate new contracts, and amend existing contracts. This role will standardize performance scorecards, develop new dashboards, merging new and existing data streams from our vendors and internal analytics teams. This role will stand up audit mechanisms and support risk assessments of third party vendors. This role will drive continuous improvement and cost efficiencies with vendors. This role will lead monthly and quarterly business reviews with strategic partners and vendors and internal leadership. BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software ...

Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill Data Center Logistics positions. The ideal candidate will have a solid background in logistics with a focus of transportation, shipping receiving and inventory control and warehousing. They must possesses a strong work ethic, attention to detail, the ability to multitask and operate in a very fast paced complex environment, meet deadlines, and a commitment to Operational Excellence. Additionally offering strong customer support and the ability to remain flexible with frequent shifts in priorities.The Logistics Specialist will process in-stock components as well as receive and process inbound shipments and coordinate and execute daily equipment deliveries to Datacenters across the region. Also be able to drive up to 10 hours a day. You will also assist with ongoing requests to ensure that proper stock levels are maintained and distributed to all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow and delivery of parts through their lifecycle; tracking inventory locations and movement. They work closely with Datacenter Operations Technicians to fulfill parts and equipment deliveries quickly and accurately. They will also work with Procurement teams to ensure that inbound equipment orders are complete and delivered to appropriate Data Center Locations.They are responsible for accurate data entry and resolving questions from peer organizations. Additionally, the Logistics Specialist will ensure that all information associated with the deliveries such as inventory tracking and Ticket updates are accurate to ensure equipment is ready for processing by end user.The ideal Logistics Specialist will dive deep into and the inventory they distribute to better understand the tracking, control and accuracy surrounding the components. The Specialist will be involved in, if not responsible for or limited to, decision making involving route planning, vehicle maintenance, load planning, loading and unloading equipment daily equipment deliveries, ultimately helping us to deliver on our goals of high availability and low cost. They will also maintain up-to-date metrics dashboards and or excel spreadsheets and will create reports for internal and external customer and management as required.Responsibilities can and will include driving long distances for long periods of time up to 10 hours a day in company vehicles such as box trucks and cargo vans, manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, they may have to unpack boxes and verify contents. Load and unload large equipment utilizing forklifts and or pallet jacks. The Logistics Specialist will be required to keep precise records of all commodities going in and out of company.Logistics Specialists are expected to understand all aspects of Transportation, shipping and receiving as well as inventory control, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker).The following physical demands are expected with reasonable accommodations:- Work with and/or around moving mechanical parts- Noise level varies and can be loud- Temperature between 60 and 90 degrees, and will occasionally exceed 90 degrees- This team will be working overtime as needed by the businessWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Must be able to lift loads of up to 39 pounds and carry them for short distances- May participate in group lifts of 40 pounds or more.- Push or pull heavy objects into position- Work in a noisy environment- Commitment to a culture of safety- Must be able to shift priorities without friction. A Valid Driver's License is required. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers- Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles- Attend company provided fork lift operator training- Complete company provided training in driving box trucks up to 26’ in length- Handle sensitive/classified client materials- Work with and/or around moving mechanical parts- Occasionally work is in an office environment- Work overtime as requiredPerform the following tasks:- Lift loads of up to 39 pounds and carry them for short distances- Participate in group lifts of 40 pounds or more- Frequently push, pull, squat, bend, and reach- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Push or pull heavy objects into position- Work in a noisy environment- Stand, sit, and walk for prolonged periods of timeAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of logistics experience and 2+ years of material forecasting experience- 2+ year of experience in shipping & receiving, inventory and warehousing practices and 2+ year of experience in transportation. ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security team is responsible managing security clearance programs and the team responsible for management of personnel security clearances for AWS employees supporting classified government programs. The Manager, Personnel Security will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading personnel security programs and processes. AWS Security requires innovative thinking balanced with a strong customer focus on quality and execution. The ideal candidate will have a strong track record of leading and supporting security programs, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesAmong other duties, the Manager, Personnel Security will- lead a personnel security management team responsible for managing the security clearance program, reporting, and compliance for US government customer;- develop mechanisms and processes to improve data flow of clearance activity;- drive efficiencies for personnel security clearance programs and ensure security documentation, files, and clearance and suitability rosters are maintained in accordance with US government requirements;- contribute to the development and evolution of personnel security programs;- own development and enhancement of personnel security programs, ensuring they are developed and operated in accordance with internal and customer security policies and practices;- monitor processes and drive improvements in efficiency and quality of our personnel security programs;- interface regularly with AWS stakeholders and government customers to support clearance activities.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.BASIC QUALIFICATIONS- Bachelor’s Degree in Intelligence, Security Management, Business Administration, or analytical field - or 7 years Security Specialist security experience.- 7+ years experience managing collateral, SCI and/or special access security programs.- 7+ years experience interpreting and enforcing security requirements of the NISPOM, ICD, ICPG, Executive Orders, and other Agency specific regulations as it pertains to personnel security.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...