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Amazon is seeking a creative Editor to ideate, assign, edit, and produce content targeted to internal corporate employees worldwide. This role will work closely with stakeholders across the organization to reframe and optimize Amazon news stories for an internal audience, primarily focused on Amazon Web Services (AWS), Amazon Devices and Services, Gen AI, and related areas. This is a new role on the Internal Corporate Communications team within Global Communications and Community Impact. The ideal candidate is an experienced journalist or storyteller with excellent writing and editing skills and strong editorial judgment. Previous experience writing content targeted to internal employees on technical topics is highly preferred. This person will manage multiple stories and company news items across multiple teams. They should be able to shape editorial content and strategy using a mix of audience data and innate story judgment. This person should be a pro at shaping stories with a compelling voice and angle and should feel comfortable collaborating with writers across the organization to reframe stories. They will also be responsible for ideating and generating original, compelling stories for our internal audiences, focusing largely around high-priority company initiatives. This is an individual contributor role reporting into Internal Corporate Communication’s Editor in Chief. Candidates should feel comfortable working with data to understand audience interest and use that to guide editorial strategy. However, they should also embrace innovative storytelling and experiment with new types of content. They should also be an excellent communicator who should be able to galvanize multiple stakeholders — including PR and business leaders — around a successful content approach. The successful candidate will have leadership experience; a proven track record of developing and delivering compelling stories and campaigns with measurable results; and a strong understanding of the current digital content landscape. They should be a strategic, global thinker; goal oriented; and enjoy working in a fast-paced, start-up culture.Key job responsibilities• Strategy: Develop and implement the internal editorial content strategy for featured stories in line with company priorities and business goals.• Execution: Maintain a very high bar for all content published globally to all employees and reinforce editorial standards and best practices across the broader Internal Corporate Communications team. • Content: Oversee the technology editorial calendar, content, and campaigns tied to key storytelling and news moments and collaborate with employee-facing channel owners, including A to Z (the company intranet), companywide email newsletters, digital screens, and more.• Partnership: Act as a content thought partner to business comms teams, providing counsel and guidance throughout all stages of editorial planning, execution, and analysis.• Measurement & Evaluation: Work with channels and insights partners to set content goals and implement cohesive measurement plans to understand program success. Make real-time program adjustments based on results.• Experiment & Scale: Experiment with story types and topics, develop best practices, and create playbooks and toolkits to make our global work more consistent and efficient.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- 6+ years of communications, marketing, or journalism experience- 6+ years of digital content or content marketing experience- Experience working with data and analytics to make strategic content decisions- Bachelor’s degree ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Finance is all about the numbers…unless you work at Amazon; it is about knowing the numbers and so much more. As finance leaders, we’re not just a reporting function, but a core part of the business, developing strong partnerships and creating value through insightful analyses. If you want to be a part of a fast moving, dynamic initiative then this is the role for you!Amazon seeks a Finance Manager to support our Global Real Estate and Facilities (GREF) team. The GREF team develops and manages a large portfolio of owned office properties and leases across the globe with offices varying stages of the building life cycle, from ground up construction, to initial fit out, operations, and decommissioning. This role will be primarily responsible for financial analysis and reporting of capital expenditures, supporting preparation of annual budgeting and forecasting processes, and controllership of our North American and Latin American corporate office portfolio. This FP&A position will partner with multiple internal and external stakeholders to provide timely analysis, insightful guidance, and financial leadership to this high-growth organization This position requires a proactive, highly motivated individual with an aptitude for process improvement, who can drive automation efforts towards integration of financial systems to upstream data sources and input from vendors.Key job responsibilities• Partnering with the global leadership team to develop strategic multi-year plans and implementing processes to prioritize resource decisions and track the top investments and initiatives necessary to exceed future state targets• Driving quarterly, annual and multi-year forecasting and budgeting process.• Lead monthly reviews of financial and operating metrics, analyze variances to forecast, and communicate key drivers to senior management • Be an expert in managing data in financial systems and develop automation programs to create insightful reports to drive business improvement • Produce regular metrics reviews, as well as analytical support through deep-dive analysis • Improve and further develop metrics decks that include relevant KPIs • Liaise with various accounting teams on new programs and initiatives • Train business teams on finance processes, roll out new programs, and communicate platform changes• Take ownership for budgeting and forecasting for capital expenditures • Provide analytical support to key business partnersBASIC QUALIFICATIONS- 5+ years of multiple finance and accounting roles experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting or related field ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? If so, we are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS Data Center Operations to the next level. This position is a night-time, overnight position with regional responsibilities. It will entail on-call and escalation responsibilities that take place during evening and overnight hours, including the need to drive from location to location on short notice in the northern Virginia area.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesAs a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7, but your primary responsibilities will take place during traditionally overnight hours.A day in the lifeDCO managers are front-line leaders that ensure all aspects of our hardware and network systems are operational within our Data Center sites. You will guide a team of technical professionals to support this endeavor, along with frequent engagement of the following activities…• Prioritize and assign trouble tickets to data center technicians and operators• Routinely review ticket queue for large events and address accordingly• Guide, train, and educate data operations technicians on the best practices related to all service owner issues• Manage and deliver mid-size projects• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs• Manage a diverse team of data technicians with varying skills• Maintain the on-call schedule coordinating absence and vacations• Recruit and train data technicians to ensure appropriate staffing levels• Write and deliver performance reviews for staffAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 2+ years of managing personnel or equivalent leadership experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon is seeking an International Tax Manager to focus on U.S. international tax planning for its devices business, with a special focus on Project Kuiper— an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This position will be part of a team that works closely with business partners and members of the corporate tax department to structure business initiatives and transactions. This function is critical to ensuring that the business teams are well advised on the tax impact of their activities, and that the relevant tax technical analysis of such activities are properly documented in order to support our reporting, compliance and on-going tax controversy analysis. The ideal candidate will have in-depth tax technical knowledge with experience evaluating and advising on international business initiatives and proposals. Candidate must be able to work closely with members across a global tax department as well as external stakeholder teams (e.g., Accounting, Legal, Finance), and communicate business plans, obtain tax subject matter input, and ensure coordination and execution of cross-functional tax solutions in a sustainable manner. Candidate must be able to communicate, both in writing and orally, complex tax concepts in ways that are understandable and useful to non-tax professionals.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- J.D., or CPA ...

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are open to hiring candidates to work out of one of the following locations:Sterling, VA, USAManassas, VA USAAshburn, VA USAChantilly, VA USAHerndon, VA USAKey job responsibilities- Supervise contractors who perform servicing or preventive maintenance- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements- Perform root cause analysis for operational issues- Troubleshoot facility and rack level events- Ensure all personnel on-site follow safety protocols- Work on-call and a rotating schedule as needed- Take daily operational readings and provide metrics reporting to senior engineers- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationPhysical Requirements:- All physical requirements are expected with reasonable accommodations- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more- Carry objects weighing up to 40 pounds for short distances- Work shifts longer than eight hours in duration- Respond to off hour emergency calls- Maintain balance and perform construction tasks while on a ladder- Coordinate body movements when using tools or equipmentAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- 1+ years of electrical or mechanical experience ...

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. The role also includes oversight of controls under Canada’s federal anti-money laundering and terrorism financing (“AML/TF”) regime, INFORM Consumers Act (for US customers) as well as oversight of tax compliance and other seller experience initiatives for the Americas. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Continuously develop and enhance the tax compliance and seller experience processes and controls for sellers in the Americas• Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall SX• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Experience with AML-related technologies, data analytics, and automation ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Amazon Web Services (AWS) is seeking an experienced finance leader to join its Partner Finance team. This is an exciting opportunity to become a part of one of the most dynamic and fastest growing organizations at Amazon. The role will work closely with business and finance stakeholders to drive growth through with AWS Partners through the origination and execution of multi-year Strategic Collaboration Agreements (SCAs). The candidate will be responsible for helping to jointly define the organization’s SCA strategy with business leaders, building reporting mechanisms to monitor program health, deep-diving variances to uncover operating insights, collaborating on agreement design decisions to optimize financial returns, establishing/enhancing governance mechanisms, driving planning and forecasting rhythms, and developing a high-performing team. Successful candidates will have a high degree of intellectual curiosity, a passion for uncovering insights to drive business outcomes at scale, the ability to influence senior stakeholders via strong written and verbal communication skills and the capacity to prioritize effectively while dealing with ambiguity. Key job responsibilities• Think Big with business stakeholders to define, optimize and execute the organization’s strategy for engaging with strategic partners via SCAs • Invent and automate detailed reporting to monitor the business and financial health of the SCA program• Deep Dive drivers of monthly & quarterly variances in revenue & expense metrics and provide key insights to business stakeholders to inform operating strategies • Work closely with business stakeholders to structure SCAs with key Partners, ensuring acceptable returns on investment (ROI) • Own planning and forecasting for SCA expenses and influence business stakeholders to ensure plans are aligned with broader organizational objectives • Develop and implement governance mechanisms to protect AWS investments • Perform ad-hoc analyses to help business leaders solve complex problems and understand financial implicationBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

We are looking for a highly analytical Business Intelligence Engineer to join Amazon’s Global Accounting Business Intelligence and Analytics team. The Accounting BI team supports the global Accounting organization with process automation/improvements, developing automated reporting solutions/tools, and improving the ability of the accounting organization to process, analyze, access and consume accurate and timely financial data. The team supports the global accounting organization and partners closely with accountants and financial analysts supporting the various businesses and industries Amazon operates in. The ideal candidate thrives in a fast-paced environment, relishes working with ambiguity, big data, and enjoys the challenges of highly complex business context. This role requires an individual with excellent analytical abilities, deep knowledge of business intelligence solutions, and the ability to quickly learn, adapt and work with a variety of technologies. Key job responsibilities- Collaboration and partnership with Accounting and software development teams driving enterprise level projects- Contributing to the design, development, and maintenance of multiple scalable solutions supporting internal/external global stakeholders- Coordinating project prioritization with multiple stakeholders, managing and executing competing priorities from end to end within defined timelines- Supporting the global accounting organization with various ad-hoc reporting, analyses, and data processing needsBASIC QUALIFICATIONS- Bachelor's degree- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) ...

Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for sellers. Our vision is to become the back-office hub for ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.Veeqo is seeking an Amazon Partnership Manager to drive and manage internal partner relationships to join the partnership team globally. This role is integral to driving warm referrals to our outbound sales team. In this role, you will be responsible for fostering existing relationships with Amazon partner teams, educating on Veeqo benefits and offering. Managing go-to-market strategies with partner teams including: creating educational content, reporting on progress and executing operational steps, such as lead to launch to Seller success through Salesforce management. The Amazon Partnerships Manager will require a deep knowledge of the Selling Partner experience and community as well as strong learn and be curious, invent and simplify, and bias for action. Key job responsibilities1. Strategic Relationship development: develop/maintain/and educate key executive relationships with Amazon team stakeholders2. Develop and implement strategies/content to strengthen internal partnerships3. Create strategic go-to-market plans for internal teams: create tracking mechanisms and build flashes to execute narratives.4. Collaborate with internal teams to educate them about our products and features. Own goals for partner led programs and drive cross-functional collaboration.5. Identify and pursue partnership opportunities outside of existing ones. 6. Track and analyze partnership performance metrics to optimize results.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline ...

Are you passionate about programming languages, applying formal verification, program analysis, constraint-solving, and/or theorem proving to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Technical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Key job responsibilitiesTechnical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, BDDs, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.A day in the lifeYou will be working on cutting edge technology related to formal methods, automated reasoning, automated testing, and adjacent areas. You will work with fellow applied scientists to solve challenging problems that provide value to customers by improving the quality of software. You will have an opportunity to publish your work.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamThe Automated Reasoning in Identity (ARI) team is growing fast. It works on applying automated reasoning techniques to services within AWS's Identity organization, building on initial successes of the Zelkova and Access Analyzer projects. The reach of AR within Identity is growing, with more scientists joining all the time.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:- Minimize the risk of ergonomic injury to employees through awareness, education and early intervention- Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. - Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes- Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk - Frequent engagements with both associates and operational leaders - Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies- Partner with onsite medical team to implement treatment plans for first aid cases based on injury type - Will be required to maintain all first aid credentialsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONSMust be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State CertificationMust have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red CrossBachelor's DegreeProficiency in Microsoft Office and digital recordkeeping ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Business Intelligence / Data Engineer you will enable data-driven decision making within the Amazon Web Services Data Center Infrastructure Operations organization.The Infrastructure Operations Team is responsible for planning, implementing, monitoring and continuously improving the global Amazon Data Center infrastructure. The team supports all aspects of the Data Center based organizations, including but not limited to : Safety, Security, maintenance, daily operations, logistics, engineering and equipment management. You will be developing, implementing and maintaining the information data warehouse, and utilizing insight platforms, to enable decision support systems for the overall organization. You should have excellent business and communication skills, and be able to work with business owners to understand their data and reporting requirements. Above all, you should be passionate about working with huge data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will build ETLs to ingest the data into the data warehouse and data lake, as well as end-user facing reporting applications. You will primarily support teams within the Infrastructure environment, but will also have opportunities to support teams in the overall Amazon Web Services community.You will work with business customers and development teams to define analytics requirements and then deliver flexible, scalable, end-to-end solutions. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modeling, ETL, metadata, reporting, and dashboarding. You should have expertise in the design, creation, management, and business use of large datasets.Key job responsibilities- Passion for storytelling through the visualization of data. We are looking for someone who obsesses about the user experience and who excels in driving business outcomes through the dashboards they develop. - Experience with Tableau or similar visualization/dashboarding platforms like PowerBI, QlikView, Google Charts, Amazon QuickSight, etc.- Moderate to Advanced SQL skills. Skill with aggregate functions, joins between three or more data sources, window functions, and query optimization.- Experience in building presentation layers for reporting dashboards in SQL. - Ability to design and build tables for staging and presentation, outside of the visualization software, in AWS Redshift or other similar Data Warehouse (DW) platform. - Knowledge and understanding of data modeling and data design, e.g. fact and dimension tables, snowflake and star schema, etc.- Experience in building automation to extract data from a Data Lake/Data Warehouse into visualizations. - Optimizing large volumes of data through organization of building views and tables with business metrics and KPIs, and creating scheduled, recurring jobs to load data into the visualization environment.- Excellent communication skills, verbal and written.- Experience leading projects, interacting with customers and stakeholders to deliver successful dashboard products.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of SQL and data warehousing concepts- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with Airflow DAGs for ETL ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilitiesResponsibilities: Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center Troubleshoot facility equipment and rack-level events within internal SLAs Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Center Operations technicians Perform root cause analysis of equipment failures Ensure all safety procedures are adhered to while performing work Write procedures Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc. Utilize internal CMMS to manage building workflows and spare part inventory Supervise contractors who perform servicing or preventive maintenance Respond to off hour emergency calls per on call rotation for any one of the region’s sites Fully comply with all physical security procedures and policies Drive innovation while reducing operational costs in the facilities Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation:o Walk job sites in uneven terraino Work in extreme climateso Work at heights and from ladderso Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or moreo Bend or twist the body into unusual positions while workingo Push or pull heavy objects into positiono Work in noisy environmentsMilitary Ratings/MOSs: - Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT - Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F - Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 - Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)- Current, active US Government Security Clearance of Top Secret or above ...

Amazon's Legal Department is looking for a talented attorney to fill the position of Corporate Counsel to support Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, AI/ML, database services and more. This attorney will primarily support the AWS Industries team and the AWS Strategy and Business Development Team. This candidate will have transactional drafting and negotiation responsibilities on commercial agreements, will provide ongoing legal counsel to business leaders, will advise on regulatory and compliance issues, and will assist with marketing-related activities. The successful candidate will be detail-oriented and will be able to work independently and comfortably while making decisions in ambiguous situations. Key job responsibilities- Leading high-stakes, competitive, time-intensive negotiations with enterprise customers- Evaluating and drafting custom contract terms- Influencing customers and AWS business teams- Collaborating with internal stakeholders and subject matter experts to resolve customer issues and minimize risk to AWSAbout the teamThe successful candidate will be joining a fast-paced, tightly-knit, and diverse legal team that delights in building, innovating and simplifying for its business partners and customers. As part of the team you will participate in team-wide meetings, departmental goals, and collaborative projects. In this role, you will have access and visibility to business leadership.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of experience practicing law- 3+ years of experience practicing law in the field of healthcare law- Complex transactional experience, including directly advising business teams on strategic deals ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilities- Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center - Troubleshoot facility equipment and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Write procedures - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work in extreme climates- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsMilitary Ratings/MOSs:- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT- Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031BASIC QUALIFICATIONS- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)- Current, active US Government Security Clearance of Top Secret or above ...

Would you like to be part of a fast-growing team dedicated to improving the experience for sellers on the Amazon Web Service (AWS) Marketplace? Do you enjoy solving challenging problems and making a difference? Come work with us at AWS Marketplace, where we're changing how businesses buy and sell software!AWS Marketplace is where software sellers can showcase their products to AWS customers, and buyers can find, purchase, and use software easily. It's a dynamic and entrepreneurial environment where every team member has the opportunity to innovate and make a real impact.We're seeking a customer-focused Support Engineer to join our Managed Catalog Operations (MCO) team. The ideal candidate will manage relationships with third-party software providers and oversees the process of adding their products to the Marketplace. You'll work closely with these providers, as well as with other teams within Amazon, to ensure smooth content acquisition and ingestion. Your responsibilities will include product onboarding, troubleshooting, technical support, and maintaining quality publishing standards.This role will be responsible for supporting our growing special government regions, working with sellers, AWS Public Sector, government agencies, product management and engineering teams. We are looking for a person with strong problem-solving skills and a demonstrated ability to solve technical challenges in ambiguous or new environments. Key attributes are strong business judgment and an ability to deliver results in a rapidly evolving and dynamic environment. The successful candidate will thrive in a fast-paced, goal-oriented environment, be well-organized, and be able to credibly coordinate between teams of technical resources and business stakeholders. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Obtain high proficiency and continually broaden expertise in core Support Engineering tasks such as publishing products, handling customer queries, and aiding sellers.- Dive deep when needed to resolve technical blockers, identify and replicate issues with Amazon products and services, guide customers, and share effective strategies.- Customer obsess on opportunities to enhance seller satisfaction by offering top-notch support, surpassing internal and external goals, and improving key operational support metrics.- Forge and reinforce collaborative relationships with service providers, engineering teams, and support staff.- Expedite and escalate critical customer blocking issues, collaborating with senior engineers to swiftly resolve urgent incidents.- Establish, maintain, adhere to, and communicate operational standards effectively.- Be a good listener and explore the Sellers needs, propose alternate methods when warranted, advocate for future product enhancements, and balance customer and business requirements with technical limitations and timeliness.- Analyze, organize, and present raw data to generate actionable insights when needed.- Promote adoption of services both internally and externally.- Assist in onboarding support and training new Support Engineers.- Collaborate with product and program managers to aid in new product feature launches, projects, and events like Re:Invent.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelors in Computer Science, Information Systems, Engineering or equivalent work experience- Experience in a technical and hands-on customer-facing role (E.g. Support Engineer, Linux or Network Administrator)- Experience with Linux or Windows system administration- Experience with networking, virtualization and Cloud Computing concepts- Working knowledge of MS Office products including Excel (vlookup, Pivot tables).- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Reliability, Maintenance, and Engineering (RME) is hiring for Area Maintenance Managers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preffered qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining regulatory and authority relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are looking for a highly motivated industry expert to join our Government Compliance Team. As part of the team, you will own and lead a strategic element of our US Government Compliance Program (e.g. FedRAMP, DoD). Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the US Public Sector Market. You should be an experienced and industry professional who has the ability to understand IT and compliance processes, evaluate opportunities for improvement, and to be able to drive innovative campaigns across organizations and teams.Key job responsibilitiesEvaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.Leading and managing projects and campaigns with excellent project management skills.Creating operational mechanisms to address recurring escalation patterns and persistent challengesSimplifying and decomposing security compliance requirements into clear technical specifications and policiesSetting the vision and connecting the vision between technology, business strategies and requirements Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts. Leading EscalationsInfluencing incoming and present regulations, legislation, mandates and standards for the betterment of AWS and our customers and reduce the impact to our internal and external stakeholdersFielding and addressing requests for team support in collaboration with internal and external stakeholders.Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.Bridging communication with both technical engineering and business teams to successfully capture and implement business requirements.Transforming raw thoughts into clear technical documentation and/or direction.Operating a quality rhythm of the business for managing compliance expectations.Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions. Leading a large, challenging initiative. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's Degree in Cybersecurity or other related fields, or equivalent experience.- 5+ years of experience in project/program management in a technical field.- 3+ years of IT security audit, compliance and/or relevant Federal regulatory experience.- 2+ years of FedRAMP or NIST compliance program assessment experience. ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support Amazon Web Services (AWS) Amazon Infrastructure Services (AIS) teams. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Manager, Employee Relations – AWS, AIS will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.The position reports to the Principal, Global Corporate Employee Relations. This is a full-time position that could require significant travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesBASIC QUALIFICATIONS• Seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States • Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...