VA

Amazon Cabling Infrastructure & Technology is a growing and innovative global team that design and implements ICT infrastructure to support Amazon’s portfolio of corporate offices. Operational excellence is at the forefront of our approach, raising the bar across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience.For the AMER region we are looking for an exceptional individual with a successful track record and progressive career history in the area of low voltage structured cabling, as a Design Engineer/Project Manager. This role will be office based with 20% travel throughout AMER.The successful candidate will be responsible for partnering with our design consultants and internal customers to standardize our structured cabling and server room designs to accelerate delivery and lower cost across our portfolio of building launches. This role requires an experienced professional with a background in structured cabling and has experience of generating designs as well as providing effective oversight. The Design Engineer/PM is expected to collaborate effectively with internal stakeholders and external vendors to drive best practices and establish tools, and standards consistent with large corporate deployments. The candidate will be required to have more than a cabling background. It is expected they will also have a strong IT background with knowledge of other facets of an IT network, such as networking, WiFi, AV, Security, PDU, UPS and Smart Building technologies. Your experience will help us to drive continuous improvement and development for our infrastructure.As a member of this global team, you will engage with key stakeholders and vendors across various disciplines to ensure the ICT infrastructure is compliant with Amazon & Industry standards and ready for commencement of building occupation.You are the right person for this job if you have a solid end user focus and a passion for producing high-quality deliverables. You must be a self-starter and a critical thinker to deliver results with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize deliverables and resources across multiple projects and working groups. This position requires you to manage stakeholder expectations, budgets, schedules and scope. You must exhibit bias for action, and not rely on others to show you the path forward. You are the right person for this position if you take ownership and challenge the status quo.This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your efforts will directly impact Amazon and its customers. Key job responsibilitiesCollaborate with internal stakeholder teams to select Design Consultants & Low Voltage ContractorsIdentify and implement design opportunities to lower the cost to serveReview Request for Pricing and renegotiation of bidsUpdate budget tracking toolsRefine the current infrastructure design material in line with best practiceImplement design best practice and standards to deliver construction ready designsCoordinate supply chain forecastsFlexibility to work with stakeholders in different time zonesReview Design Consultant weekly progress reports and host update meetings.Identify risks on critical path and provide resolutionSupport Vendor Manager with QBR by providing operational metricsMain POC for all internal customers for escalations, questions or recommendations of all aspects of the structured cabling and containment pathwaysTravel 20% to time to meet with stakeholders, vendors and visit project locationsAttending progress/room ready meetings in person or online and collaborate with QAQC teamParticipate in the infrastructure life-cycle planning and design to align cabling roadmapsDevelop, track, and report project metrics as necessaryBASIC QUALIFICATIONS5+ Years’ experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out. 5+ years Information and Communications Technology (ICT) design experience. 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards.5+ years of experience in Project Management. Ability to travel. ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Redshift, QuickSight, Neptune and Managed Streaming for Kafka. These technologies allow our customers to analyze data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT. Having the ability to process and analyze data in real-time is essential in the modern world.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.A day in the lifeAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with troubleshooting database concepts, database administration (RDBMS, NoSQL, DocumentDB) and data warehousing (high availability, DR, backup, performance tuning, distributed systems). ...

The AMER Production Coordinator provides customer-centric booking management, calendar, organizational, reporting, marketing efforts and administrative support to the Event Productions AMER Large Production Venues team. The primary focus supports booking management and calendar logistics for customer events. A successful candidate will be able to step seamlessly into a corporate production environment, demonstrating strong organizational skills, impeccable customer service attitude, and be energetically driven to serve our customers and the team.Key job responsibilities• Daily customer communication and management• Manages the assessment of incoming customer requests• Able to work backwards from production technical requirements and partner with production stakeholders• Regular scheduling of customer requests and customer meetings management• Maintains multiple venue calendars and workflows• Supports and collaborates cross-team, attending team meetings and production meetings• Collaborates across teams and partners, routing customer requests to the most appropriate event resources• Supports vendor and stakeholder relations, across partner and service groups• Manages meetings effectively; provides supporting data and documentation, aligns stakeholders• Improves efficiencies, and works to optimize processes• Delivers weekly metrics, data, and reports• Works on goal-centric projects, aligns stakeholders and seeks diverse opinions• Able to identify blockers, escalate appropriately and facilitate progress• Collaborates with customers; able to discuss referrals, recommendations, and additional resources as neededBASIC QUALIFICATIONS- 2+ years in project management- 2+ years advancing customer events and/or event marketing- 2+ years customer service in related field- 2+ years familiarity with event production environments- 2+ years managing multi-calendar workflows- 2+ years managing customer leads and booking queues- Strong written and verbal communication skills- Familiarity with event booking systems, programs, and platforms- Able to effectively prioritize and meet competing deadlines- High level of proficiency in Microsoft Outlook and Microsoft Office Suite. ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience- 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)- High school or equivalent diploma ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.We are looking for an experienced and technically savvy lawyer to join the Amazon Legal team supporting Project Kuiper. You will be responsible for identifying and analyzing complex and novel issues with high visibility. You will both work independently to deliver results, as well as frequently collaborate with various legal and other stakeholders on strategic decisions. The successful candidate will work closely with Kuiper’s technical teams, regulatory teams, business teams, and other legal teams.We are looking for someone who is enthusiastic about technology, enjoys being continually challenged, and demonstrates sound judgment even in ambiguous situations.Some travel, domestic and international, will be required. No space travel is required at this time.Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in technology and commercial transactions or businesses ...

Customer Experience & Business Trends (CXBT) is seeking talented Data Engineers to develop optimized solutions for creating high-quality data analytics and product infrastructure. We are focused on deeply understanding and improving Amazon customer experiences globally and use this infrastructure to develop and deliver analytics applications for metrics generation, metrics correlation, econometrics, Machine Learning models, and other use cases to ultimately help provide insights that drive enhanced customer experiences.As a Data Engineer, the ideal candidate will partner with Software Developers, Business Intelligence Engineers, Scientists, and Product Managers to develop scalable and maintainable data pipelines for both structured and unstructured (text-based) data. This candidate should have strong business judgment, a good sense of architectural design, excellent written/documentation skills, and experience with big data technologies (Spark/Hive, Redshift, EMR, and other AWS technologies). This role involves both overseeing existing data infrastructure and data pipelines, as well as developing new ones.Key job responsibilities- Be hands-on with ETL to build data pipelines to support automated reporting.- Interface with other technology teams to extract, transform, and load data from a wide variety of data sources.- Implement data structures using best practices in data modeling, ETL/ELT processes, and SQL, Redshift.- Model data and metadata for ad-hoc and pre-built reporting.- Build robust and scalable data integration (ETL) pipelines using SQL, Python and Spark.- Build and deliver high quality data sets to support business intelligence engineers, data scientists, economists, and customer reporting needs.- Manage AWS resources including Glue, Redshift, MWAA, EMR, Lambda.- Diagnose and resolve operational issues, perform detailed root cause analysis, respond to suggestions for enhancements.A day in the lifeAs a Data Engineer, you will be working with cross-functional partners from Science, Product, SDEs, Operations and leadership to help them translate raw data into actionable insights for stakeholders by building data pipelines, choosing the right data model, empowering them to make data-driven decisions. About the teamCustomer Experience and Business Trends is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.BASIC QUALIFICATIONS- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions ...

As part of the Amazon Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare businesses, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes.To be successful in this role, you will need to be a proven leader, diligent task manager, communicator, and problem solver. You will work on large, complex initiatives, deal with ambiguity and advocate on behalf of the customers. Great candidates have the ability to use data, analytics, and engineering to drive changes themselves by acting on the outcomes.A day in the lifeSupport the growth of the Healthcare revenue cycle automation and analytics functions.Design, develop, and maintain innovative and scalable automation solutions.Partner with our business leaders to design and implement business metrics and dashboards, with the highest standards of analytical rigor and data integrity.Translate ambiguous problem statements into actionable solutions.Perform detailed analytical reviews to identify opportunities to improve billing accuracy, accelerate cash collections and/or reduce bad debt.Leverage historical data to create forecasting models to maximize financial performance.Design and implement metrics dashboards to deepen understanding of AR performance, payment and denial trends.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

We are seeking an experienced Executive Communications Manager to join the AWS Specialists and Partners (ASP) organization and work closely with ASP's Vice President, GenAI & AI/ML Go-to-Market to scale AWS's value proposition to our customers, partners, employees, and key stakeholders. The Executive Communications Manager is responsible for developing and implementing strategic communications and engagement plans to enhance and promote the organization's vision and strategic goals to our internal and external audiences globally.Foundational to success in this role is a deep passion for customer obsession, cutting-edge technology, and delivering results through effective communications. The chosen candidate will design messaging strategies that consider both proactive and reactive tactics based on active listening and customer and employee data and insights. They will identify high-value engagements that provide the optimal platform to reach our audiences and develop compelling, data-rich content to inform and inspire them. They will maintain a balance of proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partner and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving versus being directed. They must be comfortable taking risks and raising the bar for new, innovative ways of doing things.Key job responsibilities- This role is responsible for developing and implementing strategic messaging programs, that resonate with technical audiences and line of business owners, promote engagement, and address customer needs with value-driven communications about AWS products and partner solutions. - Create business and technical narratives to acquire and grow customers and partners- You coordinate end-to-end manage of external engagements including industry, customer, and thought leadership events. - Your high-caliber content sets quality benchmarks across AWS organizations, serving as a valued resource that elevates technical understanding enterprise-wide.- Work directly with ASP Senior Leadership executives and serve as an integral part of ASP’s Strategic Communications team- You effectively engage with senior executives and industry thought leaders, driving adoption of Amazon's technology solutions and services- Prepare executives for internal and external speaking engagements to include the creation of content for global meetings focused on achieving business outcomes; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.- Work closely with the AWS PR, Marketing and Subject Matter Expert teams to align on communication strategies and messaging.- Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level message and presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)- Leverage thought leadership programs and opportunities for ASP executives, to promote the business value that can be obtained by partnering with AWS- Apply superb organizational skills to the management of high-level speaking opportunities, both internally and externally, to highlight the value of partnering with AWS- Manage speaking engagement calendar with other team members to ensure alignment of key messages both internally and externally- Measure and share results of speaking engagements to evaluate impact- Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.- Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.- Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.- Ability to handle sensitive and confidential information with discretion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of experience in Communications, Public Relations, or a related field- 5+ years of experience supporting senior executives- Experience working within the business-to-business technology sector- Experience developing technical content for diverse, large-scale audiences- Bachelor’s degree in Communications, Marketing, or a related field ...

We are a part of Amazon Alexa Devices organization with the mission “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware speech assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions.Key job responsibilitiesAs an Applied Scientist on the team, you will collaborate with other applied scientists and engineers to develop novel algorithms to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learning, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of building machine learning models for business application experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 2+ years of technical engineering experience- Experience in Information Technology operations- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. Our team helps small and historically underrepresented brands, including minority-, women-, and veteran-owned businesses. The Customer Success Manager drives business growth ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Customer Success Manager include but are not limited to:Business Growth* Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, deliver solutions, and scale benefits to impacted sellers.* Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of sellers.* Proactively seek out new opportunities for customers and sellers. Create tailored solutions and recommendations. Present compelling growth recommendations through a consultative approach.* Design seller growth action plans, collaborating effectively with cross-functional teams and your sellers finding joint areas of opportunity to drive customer success with Amazon.* Possess the ability to manage and deliver against challenging account goals. Able to assess and prioritize greatest value-add growth actions and deliver for sellers.* Implement and track metrics to record the success and quality of your portfolio of sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management* Build effective working relationships with your sellers; be a trusted advisor and a business advocate.* Deliver timely, accurate and professional operational support to all sellers in your portfolio within a specified SLA.* Drive optimal program and Customer Success Manager satisfaction.* Liaise with other partner teams and coordinate cross-functionally to resolve seller issues and questions quickly with high quality.* Play a “consultant” role with oversight of key activities that are underway for the seller, following up, escalating, and clearing blockers as appropriate across organization. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a large customer set.* Educate sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence* Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.* Help to identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.* Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.* Own project status communication. Consistently impart clear and concise summaries for the projects you are involved with to your leadership/management team and are effective at answering questions in detail.A day in the lifeBASIC QUALIFICATIONSBasic qualifications* Experience: 3+ years professional experience in Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. * Bachelor's degree or equivalent. * Delivered results exceeding sales objectives* Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. * Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. * Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas. * Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. * Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. ...

This position will be required to sit in Manassas, VA as the primary location for approximately 2-4 months until the building in Fredericksburg, VA is open and operational.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is looking for a Deploy Support Engineer to join our growing team within Infrastructure Operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include leading initiatives and programs for scaling support of several data center locations and be responsible for defining scopes of work and areas of influence with networking teams and capacity management.The Deploy Support Engineer will work closely with Infrastructure Operations management and both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers and Networking Fabric TeamsYou will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Deploy Support Engineer you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing top-tier management and support of Amazon’s vast network infrastructure, Deploy Support Engineers develop, build and enhance tools used by the rest of the organization. You will also develop and document best practices and refine and enhance operational procedures. You will work directly with stakeholders, communicating highly-complex technical topics to a non-technical audience.Key job responsibilities- Any physical requirements are expectations with reasonable accommodations- Participate in the migration, basic configuration and rollout of new or upgraded hardware.- Work closely with our internal customers on designs/solutions; bringing those designs/solutions from concept to production.- Create and update our network standards and ensure that the network is deployed to these standards.- Work closely with our automation teams in defining the tools that allow us to scale at unprecedented volume.- Work with partner teams on new hardware and deployment designs. Also, new tooling and development opportunities for the organization as a whole- Travel within geographical work area. Up to 20% travel outside traditional work area may be required possibly including international travel- Move and lift computer equipment up to 40lbsAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of software development, or 3+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data (SageMaker, Vision and Other) role supports our services that leverage data and develop AI/ML applications, which include training, finetuning and deploying machine learning and deep learning models on cloud using our AI/ML services like SageMaker, Bedrock, textract, rekognition etc. In this role, engineers interact with customers that reach out to AWS via email, chat or phone. Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. Engineers also focus on hire and develop Subject Matter Expertise in one or more services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In addition, engineers work on team functions and automation/optimization projects and continually work on improving operational efficiencyA day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience in Machine Learning (ML), Deep Learning (DL), Artificial Intelligence (AI) and GenAI. Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Good Understand of OS concepts(memory, storage and CPU usage) ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: * Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs* Providing technical guidance and troubleshooting support throughout project delivery* Collaborating with stakeholders to gather requirements and propose effective migration strategies* Acting as a trusted advisor to customers on industry trends and emerging technologies* Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team* Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.* Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.* Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.* Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.* Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of experience in cloud architecture and implementation- 1+ years of software development tools and methodologies- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Amazon is seeking a multitasking and self-motivated individual to support two Directors in the Intelligent Talent Acquisition team (ITA). This exciting role requires attention to detail; the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important, as is a good sense of humor. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture.Key job responsibilitiesResponsibilities for this position include the ability to play a leadership role with the administrative support team in ITA, to think and plan ahead, delegate responsibilities appropriately, and manage time effectively. This position will work with other assistants throughout the Intelligent Talent Acquisition team and across the rest of the company.Other key responsibilities include:- Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars. - Management of complex calendar and scheduling requirements - Tracking and helping drive completion of key deliverables and following up on unresolved items - Acting as a liaison for direct reports - Driving key team activities (such as staff meeting agendas, all-hands meetings, supply ordering) - Updating team organizational charts - Managing group logistics - Travel coordination - Participate in planning of events - Have fun at work and help others do the sameA day in the lifeThe successful candidate must be able to communicate well with a positive team environment and take swift, effective action whilst proactively solving complex problems with little to no guidance. The position requires the ability to work successfully within a fast-paced team environment, build effective working relationships, maintain a comprehensive awareness of the organization and become the “go-to” person for support activities. Ability to handle confidential information and maintaining professionalism in dealing with Leadership Team Members.About the teamIntelligent Talent Acquisition exists to build staffing expertise. We remove business complexity and staffing risk through data and insights. We build products, create science models, and generate insights that optimize staffing performance, labor planning, funnel throughput, and candidate placement for both Tier 1 Associates (i.e. Fulfillment Center and Sort Center workers) as well as Corporate Hires. Simply put, we help our stakeholders source candidates more efficiently at a lower cost and higher quality. In addition, we make Amazon’s job offerings more appealing to candidates by matching candidate interests and skills to the positions for which Amazon is hiring. We obsess over the candidate experience and staffing performance no matter the scale at which Amazon hires. BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The Amazon Privacy team is on a mission to make it easy for Amazon teams to meet customer expectations and regulatory obligations when it comes to taking care of their personal data.As a Business Intelligence Engineer for Amazon Privacy, you will own, source and deliver the metrics which enable Amazon Privacy to validate to ourselves, to our internal partners, and to our external stakeholders that we are meeting our privacy obligations across the company. To extract data and meaningful insights, you will partner with our product and engineering teams who own tools used by builders and privacy specialists across the company. You will work with product and engineering leads to discover new ways to view and report on privacy impacting initiatives.Privacy is a fascinating, fast-moving and ever-changing area - there's still many opportunities for invention and innovation ahead of us.Key job responsibilitiesYou will own sourcing data to be used in our internal dashboards, as well as our regular business reviews, weekly, monthly, and quarterly. You will work with the Amazon Privacy product team to build a scalable ongoing metrics and analytics program. You will research the impact of privacy automation and tooling on both customers and business users. You will coordinate with our internal auditing team to ensure we have the data necessary as part of our overall evidence of compliance program.About the teamWe own software products that teams use to identify their privacy obligations, as well as the products they use to support those obligations in their software.We partner with core builder framework teams, privacy legal, and privacy specialists across the company. Our teams are in Arlington VA, Austin TX, Seattle WA and Romania.Privacy knowledge is beneficial but not at essential. Many of us learned on the job, having come from other Amazon teams.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a leader with procurement experience to strategically source products and services for North America Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an intense motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilites: · Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position · Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use · Manage category suppliers to proactively identify, monitor and optimize opportunities · Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed · Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon · Identify, achieve and report on savings and value targets for category sourcing activities · Align with internal customers and understand the business application of the category · Negotiation and implementation of supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions. · Helping to develop long-term department strategies and significantly influencing the cross-company project development and delivery processes and standards. · Keys to success in this role include sound judgement and excellent written/verbal communication skills. The candidate should be able to extract insights from data and be able to communicate appropriately. Key Performance Indicators: · Earn the trust of key stakeholders to drive alignment with the business · Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. · Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. · Define and report on key metrics that measure effectiveness of supply and cost savings · Champion standards and process improvements BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesYou'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become expert at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.A day in the lifeAmazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years of systems administration experience (Linux/Windows or Networking)- 3+ years experience with cloud computing technologies.- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- 3+ years of troubleshooting skills at all levels, from application to network to host- 2+ years of experience working with at least one scripting language- Current, active US Government Security Clearance of Top Secret or above ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is seeking an experienced web marketer and strategist to lead global initiatives on our marketing website team. In this role, you will partner with central marketing, product, and tech teams to drive global parity and growth for our international websites. You will work on a website team consisting of UX, SEO, and Analytics leads, where your focus will be identifying and scaling team initiatives across 9+ international marketplaces. As a global program lead, you will regularly interact with international stakeholders to socialize best practices, establish processes, and support day-to-day operations. The right candidate for this role should be a detail and process-oriented individual with previous experience working on websites or similar digital channels. They should be comfortable working with cross-functional teams, and have experience supporting digital design and UX, content strategy, and/or personalization efforts in previous roles. Nice-to-haves include experience in B2B, SaaS, and/or e-commerce marketing, with a specific focus on websites. Experience with content management systems, web production, and localization are also highly preferred. Key job responsibilities- Drive the overall strategy and execution of various website initiatives for 9+ international marketplaces. - Maintain project plans and roadmaps for scaling campaigns, content launches, design and UX improvements, and similar website projects. - Establish mechanisms and processes for knowledge and opportunity-sharing with international business and marketing teams. - Identify new opportunities to drive adoption and usage of marketing content in established and emerging markets. - Execute various projects and initiatives to maintain global content and feature parity between US and international websites. About the teamOur team owns the global business strategy for the Amazon Business marketing website. Our areas of expertise include UX, SEO, analytics, A/B testing, and targeting and personalization. We work cross-functionally with marketing, product, and tech teams to support various business initiatives, while driving the overall strategy and vision for our website. BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience managing or working within cross-functional marketing and creative teams ...