Events Sys Eng II (EP), IT Services

This production/system engineer role will be in charge of both the health and maintenance of the production systems as well as the operation of the production systems during events.On the production engineer side, a successful candidate will have a strong background in onsite production support, being able to design, program and operate live events ranging from ballroom style meetings to concerts and special events. Candidates should have a diverse background as a live production engineer demonstrating deep systems knowledge, strong organizational and interpersonal skills, and the ability to keep calm, focused and confident in a production environment. A successful candidate will have an impeccable focus and drive to constantly improve the customer experience.For the systems engineer piece, the candidate will manage large production overhaul and maintenance projects, both planned and unplanned. When troubleshooting, the System Engineer will evaluate the risks with efficiency to properly gauge the optimum solution and act on what can be solved immediately and determine what solutions need to be taken to management.The System Engineer within Event Productions should have a strong background in technical problem solving skills to support the operational engineers when systemic problems arise, and proactively, when invention and efficiency can be implemented to solve problems before they occur. Production technologies require systematic backup systems so that a buffer is created where the team and client will have knowledge of an implemented backup plan, but the end customer (attendee) will hopefully never even know a problem occurred. This requires system engineers to have a deep understanding of their systems to quickly identify root cause and offer efficient solutions to maintain production stability. Key job responsibilitiesThis role will be directly responsible for the health and success of all the production equipment located within the venue, in addition to operating and ensuring the success of each event that takes place within the venue. This role will also directly work with the rest of the System Engineers and Production Engineers within the Event Production organization, to ensure that the quality of the systems and the operating procedures remain of bar raising quality.Responsibilities include:· Promptly, thoroughly, professionally communicate with team, customers, and business partners.· Proactively engage with production team to pursue process improvements.· Search out opportunities to help others improve skillsets and knowledge base.· Contribute as a subject matter expert in the field of audio/visual production.· Design, program and operate live events with autonomy, taking the customers’ ideas and delivering a bar raising product.·Ensure industry best practices are followed with a safety first mindset.Pre-event:· Event setup and technical coordination of assigned systems.· Recommend technical resource scheduling for equipment and labor script.· Thorough testing of equipment use cases ahead of event.· Clear communication with all team members.Event execution: Operational technical services for assigned events. Optimizing systems for the best quality attainable. Technical leadership of vendor engineers when required. Dynamically flex to client needs and changes.Post-event:- Assist with strike of event space(s), ensuring correct equipment handling and storage.- Participate in post-event feedback discussions/surveys.This is a full time, 40/hr week position with adaptive event hours (not necessarily normal business hours). Travel to cities throughout the US would be expected, approx 25% of the time during the first year. A day in the lifeThis engineer will keep a weekly schedule of standard maintenance, work with the onsite event coordinators and producers to plan for and execute the events, coordinate additional staffing with third party vendors, and communicate regularly with the rest of the team members to stay connected to the overall team status.About the teamEvent Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event within the space. BASIC QUALIFICATIONS- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 4+ years of technical support experience- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Bachelor's degree in IT, computer science or equivalent- 2+ years in an entertainment / film / television / theatre production environment. ...

Decom Tech, ADC InfraOps Decom

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution*Show a strong aptitude for troubleshooting and problem solving*Solve problems at their root and step back to understand the broader context*Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location*Maintain service level agreements through the implementation of proactive issue detection and reporting*Are biased to act in the absence of direction or support*Improve effectiveness through process innovationThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 1+ years of computer hardware troubleshooting and repair experience- High school or equivalent diploma- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

DCO Nights Manager, ADC InfraOps DCO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? If so, we are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS Data Center Operations to the next level. This position is a night-time, overnight position with regional responsibilities. It will entail on-call and escalation responsibilities that take place during evening and overnight hours, including the need to drive from location to location on short notice in the northern Virginia area.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesAs a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7, but your primary responsibilities will take place during traditionally overnight hours.A day in the lifeDCO managers are front-line leaders that ensure all aspects of our hardware and network systems are operational within our Data Center sites. You will guide a team of technical professionals to support this endeavor, along with frequent engagement of the following activities…• Prioritize and assign trouble tickets to data center technicians and operators• Routinely review ticket queue for large events and address accordingly• Guide, train, and educate data operations technicians on the best practices related to all service owner issues• Manage and deliver mid-size projects• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs• Manage a diverse team of data technicians with varying skills• Maintain the on-call schedule coordinating absence and vacations• Recruit and train data technicians to ensure appropriate staffing levels• Write and deliver performance reviews for staffAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 2+ years of managing personnel or equivalent leadership experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Critical Infrastructure Mechanical Engineer, Field Engineering

As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.* Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.* Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.* Develop innovative solutions for AWS’s data centers.* Work on concurrent projects, sometimes in multiple geographical regions.* Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers tomeet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions.• Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Mechanical Engineering or equivalent experience.• Must have a valid US driver's license and reliable personal transportation by start date. ...

Cleared Project Design Mech Engineer, ADC Fleet Remediation Engineering

We have an immediate opening for a Project Design Mechanical Engineer in the Herndon, VA area - This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role. As an Amazon Fleet Remediation Project Design Mechanical Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:• Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.• Perform design and equipment submittal review for data centers in your region.• Interface with internal and external data center design engineering teams, server hardware teams, environmental health and safety teams, field engineers, and controls engineers to promote standards that maintain consistency and reliability in services delivered.• Work on concurrent projects, sometimes in multiple geographical regions.• Act as a technical subject matter expert for your given discipline during new remediation projects.• Support construction, commissioning, operations, and turnover.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Mechanical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty• Are detail and data oriented with familiarity with design/construction processes• Have experience managing engineering projects and engineering consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Manage design and as-built drawings and documents• Prepare and present progress reports to all relevant stakeholders• Be inclined to get into the field to see things up closeA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamADC (Amazon Dedicated Cloud) Fleet Remediation Engineering provides engineering designs for data center retrofit and remediation projects at sites supporting the US intelligence community. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Mechanical Engineering - 3+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. ...

Cloud Support Engineer - Analytics

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Redshift, QuickSight, Neptune and Managed Streaming for Kafka. These technologies allow our customers to analyze data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT. Having the ability to process and analyze data in real-time is essential in the modern world.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.A day in the lifeAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with troubleshooting database concepts, database administration (RDBMS, NoSQL, DocumentDB) and data warehousing (high availability, DR, backup, performance tuning, distributed systems). ...

ICT Design Engineer, ICT Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As an ICT Design Engineer, you will be part of a global engineering team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, Security, and Control Engineers. At AWS, we're revolutionizing the design of critical communications pathways, spaces, and cabling within our data centers. We're looking for innovative people who can continue raising the bar for our ICT design, accelerating our time to market, and who have a desire for professional growth and continuous learning. In this role, you’ll work with engineers and managers company-wide to develop solutions for the physical layer. Your responsibilities will include developing pathway, space, and cabling designs, along with specifications for construction and permitting. Additionally, you’ll engage with industry suppliers and manufacturers to define product requirements and explore emerging technologies.Key job responsibilities - Ensure timely delivery of scalable fiber optic & copper plant designs and specifications. - Review and approve of ICT pathway, cabling and equipment submittals. - Identify and respond to risks and high-priority issues rapidly and effectively. - Support new technology and design activities that improve infrastructure quality, reduce cost and installation time. - Travel 20+% to review projects and coordinate with onsite personnel and contractors at AWS' Data Centers. - Have fun and offer creative, out of the box solutions.About the teamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 1+ years Information and Communications Technology (ICT) design experience in Mission Critical Environments - 1+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting. - 3+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards- BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, etc.) ...

Area Manager II - Virginia Beach, VA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

AWS Sales Representative Intern

• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer between either: --May 27-August 15, 2025 in Arlington, VA--June 16-September 5, 2025 in Seattle, WA • By applying to this position, your application will be considered for both locations we hire for in the United States.• We are unable to offer visa sponsorship for this role.Calling all students!! Do you have a passion to LEARN and explore new challenges, BUILD towards the future, and GROW customers cloud sales journey? Join us for an exciting opportunity to intern with our Amazon Web Services (AWS) sales team and work with a diverse team that focuses on driving greater AWS adoption and customer value. As a sales intern, you will collaborate with diverse sales teams to help build new business client leads, complete cold calling to prospect new customers, enter new client data, and assist with opportunity follow-up. During the program you will immerse yourself in cloud computing while developing business and sales acumen. You will be led through specialized training, work on individual projects, attend professional development and social events, and acquire the AWS Cloud Practitioner Certification.If this sounds exciting to you - come build the future with us!Key job responsibilities• Guide and accelerate our customers' cloud integration• Conduct sales prospecting through various ways including cold calling and email outreach• Collaborate with our business and tech teams to build solutionsBASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with a graduation conferral date between December 2025 and September 2026 ...

Finance Manager - Finance Operations Business Partnership, Kuiper

The Finance Operations Business Partnership (BP) team is seeking a Finance Manager who will be a key member of the Kuiper BP team. This individual will be responsible for supporting the Kuiper order-to-cash (O2C) process. In this role, you will responsible for developing and maintaining operational and business metrics and targets, driving global operational reviews, as well as owning improvements to achieve targets. As a business partner, you will work daily alongside Accounts Receivable, Service Centers, Kuiper Sales, Finance, Legal, Accounting, Tech, Customers, and other operational groups at all levels in a global environment. Complex problem solving and financial analysis skills are required to manage multiple high visibility priorities in a fast-paced environment with ambiguous situations. Responsibilities: - Define key performance indicators – develop operational and business metrics and service level agreements for programs and processes, and track delivery against global objectives. - Consolidate inputs, and challenge assumptions, on performance drivers and projections from stakeholders - Develop and maintain effective partnership between Finance Operations, Service Centers and Kuiper Business & Finance. - Obtain and summarize critical data sets to trace defect areas to primary root cause drivers, scope future state solutions, influence road map decisions and measure the effectiveness of solutions that are implemented over time - Solve critical customer, process, and system escalations effectively to ensure root cause analysis and effective problem resolution. - Identify and quantify financial and operational risks and opportunities- Support operational escalations effectively to ensure root cause analysis and effective problem resolution.BASIC QUALIFICATIONS- 6+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 6+ years of Accounts Receivable or Account Payable experience ...

Data Center Operations Manager, DCC Communities

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools.- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer ExperienceAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment.- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware. ...

Cloud Support Engineer - Developer and Mobile Services

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning new technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Experience troubleshooting and debugging technical systems- 1+ years of software development, or 1+ years of technical support experience- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional experience and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with database engines: MySQL/Oracle/PostgreSQL/MariaDB/SQL Server/Amazon Aurora. Knowledge or experience with database troubleshooting, administering database engines, and HA & DR topologies for databases. ...

Engineering Operations Tech

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilitiesResponsibilities: Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center Troubleshoot facility equipment and rack-level events within internal SLAs Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Center Operations technicians Perform root cause analysis of equipment failures Ensure all safety procedures are adhered to while performing work Write procedures Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc. Utilize internal CMMS to manage building workflows and spare part inventory Supervise contractors who perform servicing or preventive maintenance Respond to off hour emergency calls per on call rotation for any one of the region’s sites Fully comply with all physical security procedures and policies Drive innovation while reducing operational costs in the facilities Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation:o Walk job sites in uneven terraino Work in extreme climateso Work at heights and from ladderso Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or moreo Bend or twist the body into unusual positions while workingo Push or pull heavy objects into positiono Work in noisy environmentsMilitary Ratings/MOSs: - Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT - Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F - Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 - Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) and familiar with building management systems (BMS/EPMS)- Current, active US Government Security Clearance of Top Secret or above ...

Finance Manager, Grocery Stores Finance, Grocery Stores Capital Planning

Worldwide Grocery Stores’ mission is to build a best-in-class grocery shopping experience where Amazon is the first choice for selection, value, and convenience, whether customers are shopping instore or online. As we continue to grow, we are looking for individuals that enjoy a challenge and have a desire for professional growth opportunities and continuous learning. The RoleWe are seeking a Finance Manager to serve as a strategic finance partner to the Store Development & Capital Planning teams, overseeing capital planning and reporting processes across multiple grocery banners. This role will involve collaboration with a diverse range of business teams, including Store Development, Capital Planning, Design, Construction and Procurement, to influence strategic decision-making and empower the business to make informed capital investment decisions.Success in the RoleA successful candidate will exhibit strong ownership, effectively navigate ambiguity, and collaborate with business partners to influence outcomes. They will prioritize high-impact projects independently and quickly build trust within the organization, supporting informed decision-making in a fast-paced environment. Excellent verbal and written communication skills are essential. The ideal candidate will have a deep understanding of the P&L and be able to articulate the various movements between CapEx and Fixed Opex.Career OpportunitiesAs we continue to grow, we seek individuals who thrive on challenges and are eager for professional development and continuous learning. Experience on this team opens up several career opportunities across Amazon and within the broader WW Grocery Stores Finance organization. Individuals in this role have advancement opportunities to support different businesses, multi-functional teams and can lead new programs and initiatives.Key job responsibilities- Fully own the capital forecasting and reporting processes across multiple grocery banners- Analyze current Store Dev processes and influence key decisions across multiple investments projects- Contribute to highly visible planning documents (i.e.: OP1, Guidance, CAR reviews, etc.)- Drive accountability across business teams by building scalable mechanisms for budget management- Provide detailed capex and opex commentary and bridging analysis- Fully own key deliverables for month-end close and controllership functions.- Independently use financial systems (COGNOS, Coupa, OFA, Discovery, Lungo, etc.) and advanced excel functions to work with large data sets.- Provide support with quarterly GRC (Governance, Risk, and Compliance) framework requirements- Conduct ad-hoc analysis that will influence investment decisions, while driving long-term profitability across our growing portfolio.- Have a proven track record of high judgment, sound decision making, ownership of complex problems and an ability to deliver results in multiple areas concurrently.About the teamThe Grocery Finance organization is dedicated to shaping the long-term strategy and future of grocery, omni-channel and new physical store formats across Amazon.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree ...

Cloud Technical Account Manager , WWPS US DEF/INTEL

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Linux Systems Engineer II , AWS Operations Management (AWSOM)

Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.Amazon is looking for highly motivated Systems Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.10012A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamAWS Operations Management (AWSOM) team’s mission is to launch a new offering that will drive security, availability, performance and efficiency improvements to operate AWS Regions globally. We relentlessly remove operational toil through automation to run day-to-day operations at scale. We increase collaboration, bridge development and operations while prioritizing the needs of our customers.AWSOM team’s vision is to own the operational responsibility for all Utility Compute (UC) services in AWS commercial and sovereign regions to free up service teams time to continue innovating quickly for our customers. AWSOM will be responsible for service availability, latency, performance, efficiency, change management and monitoring.AWSOM will also directly influence the experience of our customers through recommending to service teams to build resilience and reliability into the products at the forefront.BASIC QUALIFICATIONS- 3+ years of Systems Engineering, DevOps, Site Reliability Engineering (SRE) or Enterprise Production experience in Linux or similar environments- 3+ years experience operating in a 24/7 production environment.- 3+ years relevant systems engineering or systems administration experience using Linux, networking, and storage systems- 2+ years experience in scripting (bash, shell or powershell) ...

Associate Corporate Counsel

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Associate Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Key job responsibilities - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesBASIC QUALIFICATIONS- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in private practice or in house experience at a technology company or equivalent ...

Commissioning Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for a dynamic Commissioning Engineer. It is the responsibility of all Amazonians to have alignment with our leadership principles and demonstrate these at the highest level. The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to design review and commissioning of Amazon critical infrastructure for new construction and special projects. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS, and EPMS systems. They shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to develop and review electrical and mechanical component and integrated systems testing along with other commissioning documents to ensure they are compliant with the basis of design, specification, industry standards and sequence of operations. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices and policies. CxE is responsible for auditing commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created and executed in accordance with all commissioning requirements. This individual will be responsible for comprehensive weekly reporting of status of all ongoing projects, lessons learned, and program improvements to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight schedules. Key job responsibilitiesPhysical Requirements• Walk job sites in uneven terrain• Work at heights and from ladders• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more• Carry objects weighing up to 49 pounds for short distances• Work shifts longer than eight hours in duration with potential for night and weekends• Perform physical tasks throughout the day without becoming overly tired• Ability to manipulate small wires and objects easily• Work in a noisy environment• Work in environments that are colder or hotter than a normal office environmentAdditional Job Requirements• Ability to relocate to Northern Virginia / Greater DC area• Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 20%.• Required to provide personal transportation for meetings and job visits away from the office; reimbursed.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS• 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems• Bachelor’s degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience• High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others• Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design• Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements ...

Data Science Manager, Worldwide Installments Science & Engineering

Revolutionize the Future of FinTech with Worldwide Installments Science & Engineering!Are you ready to shape the future of global finance? Join the elite Worldwide Installments team within Amazon Payments (AP) and be at the forefront of innovation where cutting-edge machine learning, advanced econometrics, and state-of-the-art technology converge to redefine the financial landscape.🌟 Our Mission: To create payment experiences and financial services that are unparalleled in trust, value, and ease of use – accessible from anywhere, anytime.🚀 What We Offer:- Unprecedented growth in a rapidly expanding market- Continuous innovation with market-leading features- Groundbreaking ML solutions that directly impact customers🧠 Your Playground:- Access to Amazon's vast data ecosystem- Cutting-edge probabilistic modeling- Real-time decision-making systems affecting millions- Global-scale experimentation and optimization🌍 Your Impact:- Influence the purchasing experience of hundreds of millions of consumers worldwide- Work on the most sophisticated FinTech challenges in the BNPL/Installment space- Collaborate with top-tier professionals across Amazon's global network🔍 We're Seeking:An exceptional talent to spearhead our ML roadmap. This role is your gateway to working with one of the world's most complex and extensive data environments. You'll be at the nexus of data, strategy, and innovation, directly influencing Amazon's global financial strategies.💼 Your Arsenal:- Mastery in managing and deriving insights from massive datasets- Deep expertise in scalable data mining and financial modeling- Strong business acumen and superior communication skills- Ability to translate complex data into actionable business strategies🏆 Why This Role is Unmatched:This position offers unparalleled exposure to the pinnacle of FinTech innovation. You'll be working on challenges that no other company in the world can offer, with resources and scale that are truly unique to Amazon.Join us in revolutionizing global finance. Your expertise could shape how millions of people interact with money in the digital age. This isn't just a job – it's a chance to leave your mark on the future of financial technology.Are you ready to redefine what's possible in FinTech? Apply now and let's build the future together!BASIC QUALIFICATIONS- 5+ years of building quantitative solutions as a scientist or science manager experience- 2+ years of scientists or machine learning engineers management experience- 5+ years of applying statistical models for large-scale application and building automated analytical systems experience- PhD in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Knowledge of Python or R or other scripting language ...

Engineering Operations Tech, DCEO Engr 4 - AG (L4)

The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities Responsibilities: · Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center · Troubleshoot facility equipment and rack-level events within internal SLAs · Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements · Provide support to Data Center Operations technicians · Perform root cause analysis of equipment failures · Ensure all safety procedures are adhered to while performing work · Write procedures · Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) · Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc. · Utilize internal CMMS to manage building workflows and spare part inventory · Supervise contractors who perform servicing or preventive maintenance · Respond to off hour emergency calls per on call rotation for any one of the region’s sites · Fully comply with all physical security procedures and policies · Drive innovation while reducing operational costs in the facilities · Manipulate small wires and objects · Perform the following tasks, with or without reasonable accommodation: o Walk job sites in uneven terrain o Work in extreme climates o Work at heights and from ladders o Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more o Bend or twist the body into unusual positions while working o Push or pull heavy objects into position o Work in noisy environmentsA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.Work/Life BalanceThis team supports 24/7 systems in a classified environment, and periodic on-call duties with ability to drive into workplace for critical events/needs will be required.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of maintenance experience on mechanical or electrical equipment- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)- Current, Active US Government Security Clearance at or above the Top Secret Level. ...