ADC Engineer II, ADC Messaging Team

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? This is an exciting opportunity to join Amazon's world class technical team! Come work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere.AWS ADC Messaging team is seeking engineers that enjoy diving deep to root cause technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate will support Simple Queue Service (SQS) and Simple Notification Service (SNS) messaging services and operations. The role requires working in a fast-paced environment with our multi-disciplined software development teams to deliver cutting-edge services to our customers. AWS SQS and SNS provide customers fully managed message queues for microservices, distributed systems, and serverless applications. Send, store, and receive messages between software components at any volume, without losing messages or requiring other service to be available. How do you know if you are a good fit for us? You are passionate about learning and advancing your career. You want to automate common and complex tasks in distributed fault-tolerant systems that operate at scale. You love to proactively dive deep into data to identify the root causes of issues impacting performance and availability. You find performance engineering and service scaling activities to be a joy. Finally, you insist upon giving customers what they want: high quality, highly usable, always-on services.A strong candidate will have experience working with Linux command line and bash or Python scripting, preferably in large scale, distributed environments; and be conversant with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization, and organization.Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.For more information, reach out to Josh Sacks at sacksjo@amazon.comKey job responsibilitiesThe ADC Messaging team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years Linux systems administration experience- 3+ years technical troubleshooting/support experience- 2+ years of networking experience (TCP/IP)- Current, active US Government Security Clearance of Top Secret or above ...

Corporate ICT Design Engineer, Cabling Infrastructure Technology

Amazon Cabling Infrastructure & Technology is a growing and innovative global team that design and implements ICT infrastructure to support Amazon’s portfolio of corporate offices. Operational excellence is at the forefront of our approach, raising the bar across all aspects of the project delivery process to provide our customers with a seamless IT delivery experience.For the AMER region we are looking for an exceptional individual with a successful track record and progressive career history in the area of low voltage structured cabling, as a Design Engineer/Project Manager. This role will be office based with 20% travel throughout AMER.The successful candidate will be responsible for partnering with our design consultants and internal customers to standardize our structured cabling and server room designs to accelerate delivery and lower cost across our portfolio of building launches. This role requires an experienced professional with a background in structured cabling and has experience of generating designs as well as providing effective oversight. The Design Engineer/PM is expected to collaborate effectively with internal stakeholders and external vendors to drive best practices and establish tools, and standards consistent with large corporate deployments. The candidate will be required to have more than a cabling background. It is expected they will also have a strong IT background with knowledge of other facets of an IT network, such as networking, WiFi, AV, Security, PDU, UPS and Smart Building technologies. Your experience will help us to drive continuous improvement and development for our infrastructure.As a member of this global team, you will engage with key stakeholders and vendors across various disciplines to ensure the ICT infrastructure is compliant with Amazon & Industry standards and ready for commencement of building occupation.You are the right person for this job if you have a solid end user focus and a passion for producing high-quality deliverables. You must be a self-starter and a critical thinker to deliver results with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize deliverables and resources across multiple projects and working groups. This position requires you to manage stakeholder expectations, budgets, schedules and scope. You must exhibit bias for action, and not rely on others to show you the path forward. You are the right person for this position if you take ownership and challenge the status quo.This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your efforts will directly impact Amazon and its customers. Key job responsibilitiesCollaborate with internal stakeholder teams to select Design Consultants & Low Voltage ContractorsIdentify and implement design opportunities to lower the cost to serveReview Request for Pricing and renegotiation of bidsUpdate budget tracking toolsRefine the current infrastructure design material in line with best practiceImplement design best practice and standards to deliver construction ready designsCoordinate supply chain forecastsFlexibility to work with stakeholders in different time zonesReview Design Consultant weekly progress reports and host update meetings.Identify risks on critical path and provide resolutionSupport Vendor Manager with QBR by providing operational metricsMain POC for all internal customers for escalations, questions or recommendations of all aspects of the structured cabling and containment pathwaysTravel 20% to time to meet with stakeholders, vendors and visit project locationsAttending progress/room ready meetings in person or online and collaborate with QAQC teamParticipate in the infrastructure life-cycle planning and design to align cabling roadmapsDevelop, track, and report project metrics as necessaryBASIC QUALIFICATIONS5+ Years’ experience in delivery and coordinating corporate office fit outs from design concept through to deployment/construction and close out. 5+ years Information and Communications Technology (ICT) design experience. 5+ years of working experience with Audio Visual, WiFi, fiber optic components, copper cabling, and interconnect products, technologies, and standards.5+ years of experience in Project Management. Ability to travel. ...

Global Trade Compliance PM, Project Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Key job responsibilitiesWe are looking for someone who can:• Provide subject matter expertise on end-to-end import and export requirements from proof of concept through prototype development, CM set-up, beta testing, mass production, and post-import audit for new technologies• Perform import and export product classification, export licensing and audit import and export transactions• Perform research on trade risks and opportunities, and summarize findings and recommendations in analyses for global stakeholders• Collaborate with Amazon’s regional trade teams to execute new product and country expansions• Effectively lead cross-functional projects, with a focus on efficiency and scalability• Define and report on key performance and trade compliance metrics• Provide effective trade compliance training and public policy updates to stakeholdersExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou will provide the business with critical Subject Matter Expert knowledge and analyses on many topics, including import/export classification, valuation, licensing requirements, partner government agency (PGA) implications, cost-savings initiatives, etc., on a global scale. You will provide training, and create and implement scalable processes with business stakeholders. In executing this role, you will work directly with internal Legal, Logistics, Supply Chain, Tax, Transfer Pricing, Finance, and Procurement teams, and a variety of external Company partners. You will work closely with all of Amazon’s global trade teams.About the teamThe Kuiper Global Trade is responsible for international trade strategy and operations including imports and exports for supply chain, manufacturing and sales. The group is part of Kuiper Production Operations.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONS• Bachelor’s Degree from an accredited institution • 2+ years of trade compliance experience • 2+ years of knowledge of import and export compliance requirements ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Certification Specialist, AWS Data Center Learning

The Amazon Web Services (AWS) Data Center Learning Team is looking for Sr. Certification Specialist who wants to be a part of building exciting and new offering for AWS Data Centers. Our infrastructure is rapidly changing and growing to adapt new technical solutions such as machine learning. To manage that growth effectively, Data centers need to have a reliable method of assessing the skills of their people and identifying gaps in skills coverage of their staff. Data Center Learning is developing a Certification program which will provide reliable assessments of work ready staff. You’ll play a key role in defining how these assessments work! You will have an opportunity to apply your knowledge within behavioral psychology, organizational development, business analytics and data science. And above all, you will have passion for learning.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Based on the inputs from the Global Business Owners, develop a competency framework for a wide range of data center roles and define behavioural indicators for each competency - Design or select assessment tools (e.g., behavioral interviews, psychometric tests, situational judgment tests) that accurately measure the defined competencies.- Work with your peers on the Certification team to integrate skill-testing tools that can provide reliable and valid measurements into a coherent certification examination strategy- Use statistical analysis to validate the assessments, ensuring they are reliable indicators of performance globally- Collect and analyze assessment data to identify trends, gaps, and areas for improvement in assessment methods and workforce competencies- Present insights to stakeholders with recommendations on organizational learning strategies- Gather feedback from stakeholders, assessors, and participants to refine the assessment program regularly- Monitor program impact and effectiveness, updating competencies or tools as organizational needs evolveA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Degree in organizational psychology, data science or a related field- 3+ yrs of experience in talent assessment or organisational development- Experience in working with psychometric principles, job analysis techniques, and assessment tool validation - Proficiency in data analysis tools amd experience in working with survey design and feedback mechanisms- Outstanding analytical skills and an ability to interpret complex data and turn it into actionable insights ...

Data Center Security Manager (Individual Contributor), DC Security AMER East

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager to join our expanding Infrastructure Operations team.Key job responsibilitiesAs a Data Center Security Manager (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years overseeing security operations and personnel- 2+ years in security patrolling and reporting- 2+ years of working with security vendors and contractors ...

Finance Manager, GREF FP&A, Finance Operations

Amazon is seeking an experienced candidate to join the Finance Operations, Financial Planning & Analysis (FP&A) group as a Finance Manager in our Amazon HQ2 (Arlington, VA) location that will work closely with their key business partner, the Global Real Estate & Facilities (GREF) Portfolio Strategy and Transactions teams. This role will mainly be responsible for undertaking financial and portfolio analysis and insights to drive strategic decision-making. This position will work collaboratively with multiple stakeholders from various parts of the global organization, including Regional Portfolio Management, Occupancy Planning, Transaction Management and Design & Construction teams.This position requires a proactive, highly motivated self-starting individual with an aptitude for financial analysis and modeling, who operates well in an ambiguous environment. This person will also be expected to take a leadership role in driving positive change by evaluating and streamlining existing regional and global operational processes. Additionally, the senior analyst will support development of new tools, reports and processes for the team.Key job responsibilities- Financial Modeling & Analysis:- Gathering, evaluating and validating real estate data, ensuring correctness and completeness- Develop robust financial models to evaluate new business initiatives, investments, and strategic opportunities.- Conduct detailed scenario and sensitivity analyses to identify key financial drivers and assess potential risks and returns, specifically NPV, ROI and cash flow analyses to support the production of strategy papers.- Perform market research, industry benchmarking, and competitive analysis to inform financial assumptions.- Leverage data visualization tools to effectively communicate complex financial information to cross-functional stakeholders.- Analyze historical trends and market factors to build detailed financial projections, identifying key variances and trends.BASIC QUALIFICATIONS- 5+ years of multiple finance and accounting roles experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in accounting or related field ...

Engineering Operations Technician, DCC Communities

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder. - Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds.- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Technical (Military/Trade School) training or 2+ years’ of equivalent experience in a relevant industry (for example: electrical or mechanical) - 2+ years of electrical or mechanical experience - 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Accounts Receivable (AR) Analyst , FinOps HQ2

We are Amazon’s Finance Operations organization and responsible for Amazon’s strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Receivable (AR) Analyst that will work directly with our customers, upstream billing, sales and finance teams to coordinate on time collection of revenue. You will l own the relationship with the customers and provide day to day support to enable timely payments. This position will lead efforts to dive deep into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary responsibilities:- Systemically intake, escalate, and triage customer payments (payables and billings), contacts, and issues and follow-through to resolution, including executive-level communication.- Recognize escalation trends and identify underlying defects and root causes.- Partner with and influence upstream and downstream teams- Meet or exceed monthly collections goals- Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.- Communicate directly with customers to resolve invoice and billing discrepancies and ensure timely and accurate payment.- Work across US time zones as needed. Key job responsibilities- Single point of contact for all billing and collections related task for strategic Government and Commercial customers for AWS- Understand the end to end relationship with the customers and proactively manage past due balances- Create statement of accounts, communication plans, SOPs for specific customer accounts- Report collections related key metrics on daily, weekly and monthly basis- Create and share root cause analysis & write documents for dive deep sessions- Escalate to senior leadership key issues that could impact collections- Deliver on multiple data requests and participate in process improvement workshops- Manage highly ambiguous situations and communicate effectively with multiple stake holders This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the lifeThe Accounts Receivable Analyst is responsible to collect against a portfolio of accounts.Analysts are required to work to collect against past due and aged accounts; meeting or exceeding monthly collections goals. Performance on collections is the top metric for success in this position. Analysts are also expected to recommend process improvements, write documents explaining the health of assigned accounts, and build SOPs and training plans.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of tax, finance or a related analytical field experience- 4+ years’ experience with key performance indicators (KPIs) and applying them to analyses- Ability to communicate effectively with Senior Government Officials in a collections type role- Experience identifying, leading, and executing opportunities to improve, automate, standardize or simplify tools and processes- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Business Intel Engineer II, AWS Support Business Intelligence & Analytics

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read on!We are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization. AWS Support, despite the impression that its name (“support”) might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just “break-fix”. The business has a self-standing P&L and has even yielded revenue larger than most AWS Services. Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings. The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership. The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better. You will let the data answer questions such as “What is high/low quality means at support?”, “Is this particular customer happy with their support experience? “, and “How productive is this support agent versus other agents in the network?” The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization. Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered. Such external usage might lead to “next big thing” launched by AWS!From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Understand the problem that's loosely defined or structured. - Provides BI solutions for difficult problems and works on delivering large BI solutions.- Provides solutions that drive team's business decisions and highlight new opportunities.- Improves code quality and optimizes BI processes.- Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Data Center Project Manager, DCC Communities, Critical Projects Implementation

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking an energetic Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution,control and completion of specific projects ensuring consistency with company strategy, commitmentsand goals.If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 3+ years experience managing projects in data centers or comparable critical infrastructure. • 3+ years experience in Construction or Project Management. • 3+ years experience in Vendor Management ...

Data Engineer II, Managed Operations Engineering & Data Science (MOEDS)

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Experienced in building and leading teams of highly competent software engineers? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The Team: We're a small, innovative lab inside AWS working on reducing operational load and toil through long-term engineering projects. Our Data Science & Data Engineering teams harness the power of data science to identify operational trends across AWS to inform high-value investment decisions for our development teams to eliminate operational toil. This position requires that the candidate selected be a U.S. Citizen.10012Key job responsibilities- Collaboration and Product Development: Interact with business and software teams to understand their business requirements and operational processes, to inform system design- Data Modeling and Architecture: Develop robust data models and architectures that support the organization's data-driven initiatives, ensuring data quality, consistency, and accessibility.- Data Pipeline Development: Design, build, and maintain efficient, scalable, and reliable data pipelines to ingest, transform, and load data from various sources into a unified data platform.- Scalability and Performance: Design and implement scalable data solutions that can handle increasing data volumes and support high-performance data access and querying.- Documentation & Continuous Improvement: Create, enhance, and maintain technical documentationAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Knowledge of distributed systems as it pertains to data storage and computing- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS ...

Director, Global Delivery, ProServe

AWS Professional Services (ProServe) is seeking a Director, Global Delivery to lead, inspire, and develop ProServe’s delivery specialist teams to ensure we are delivering business value and exceeding customer expectations. The Director, Global Delivery will report to Francessca Vasquez, VP, ProServe, and serve as an inclusive champion for a global team of over 500+ people. This role currently spans 48 countries with revenue in the hundreds of millions. This leader is expected to lead teams and help grow revenue over the next 3-5 years by optimizing ProServe’s delivery model and developing industry-specific alliances with partners that can provide scale to the organization, in a manner that improves contribution margin to the organization. The ideal candidate will have a background in Professional Services, Engagement Delivery, and Business Management/Operations. They will have demonstrated experience building Consulting businesses or practices, hiring and developing diverse teams, and delivering on complex projects of all sizes. The successful candidate will earn trust through performance and relationship building; they’ll also have enough technical background (preferably in cloud) to be credible with our most technical partners and implementation teams. They will be a natural problem solver with expertise in developing strategies that optimize businesses for growth as well as leveraging automation and generative AI to drive better outcome efficiency.The Director, Global Delivery is someone who is agile, thrives in hyper-growth environments, and is willing to dive deep to get the job done. Overall the successful candidate must have exceptional people leadership experience, astute judgment, and outstanding negotiation and influencing skills.Key job responsibilitiesThe Director, Global Delivery will oversee the high-quality delivery of a variety of customized engagements with our most strategic customers. This Director will ensure delivery teams are collaborating effectively with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) to help teams and partners succeed in large, complex customer engagements. They will support pre-sales teams and the development of complex, multi-year solutions for customers that are delivered by AWS and partners. This leader will drive a robust offshore strategy with accelerated hiring in remote locations like India, Poland, etc. In addition, they will implement strategic delivery mechanisms, including centralization, to decrease effort and increase speed for our customers to achieve their business outcomes. This leader’s ongoing responsibilities include:• Manage a 500+ person global delivery team while serving as an executive sponsor for key customers around the world• Build and/or expand partner engagement and tiering models that enable engagements to consistently deliver to project staffing models and revenue/ margin expectations• Establish delivery excellence methods to ensure engagement health and predict/ address project disruption• Establish productivity, efficiency, and effectiveness metrics that fosters a behavior of continuous improvement while maintaining economic optimums• Create quality control and quality assurance processes that drive consistent high-quality delivery • Develop competency models that enable all shared delivery resources to cross train, attain certifications, and achieve technical eminence internally and externally• Establish a customer obsession culture that continuously identifies new opportunities through which customers can realize new value from their AWS investment• Ensure Global Delivery continues to Think Big and find innovative ways to accelerate and increase the adoption of our product and solution offerings.Success in the role will be measured by delivery excellence and quality of engagement, customer satisfaction, delivery productivity, healthy operating margin, direct revenue, contribution margin, utilization & productivity, ProServe public references, AWS partner integration, cloud consumption, as well as driving strategic and innovative solutions in the market.BASIC QUALIFICATIONS• 15+ years of enterprise IT consulting and delivery experience with global Fortune 500 companies.• 5+ years of experience leading professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy.• Building and leading teams at a global level. • BA/BS degree or equivalent experience; Computer Engineering, Computer Science or Math background preferred. ...

Business Intelligence Manager, Global Risk Intelligence

The Intelligent Talent Acquisition (ITA) organization develops data solutions for all aspects of hiring across Amazon. Joining ITA is your opportunity to make an impact across multiple layers of the company and the workforce. Amazon’s mission is to be the most customer centric company in the world and ITA supports our Talent Acquisition (TA) organization of the mission by hiring hundreds of thousands of hourly associates and corporate employees across multiple types of roles and businesses. The Global Risk Intelligence team (GRI) provides the data, science, and tools to support hiring over 1MM hourly associates every year, ensuring Amazon is able to meet it’s delivery speed goals, as well as helping choose new locations for Amazon logistics buildings. We are looking for an experienced Business Intelligence Manager to work with our engineers and leadership team. The ideal candidate will have a natural curiosity about solving problems, identifying the right metrics to inspect the business, and to help leaders make great data driven decisions. You will work with a highly collaborative team, and have direct influence over analytical roadmaps, establishment of key performance metrics, dashboards and report development. You’ll be responsible for working with senior leadership to provide analytics to build predictive modeling and insights into Workforce Staffing's Site Selection and Fill Risk Management use cases. Successful attributes include: effective communicator and leader of various levels and audiences, the capacity to remain flexible and adept at learning new tools, and the facility to implement new systems within a team atmosphere.Our environment is deadline driven and fast paced and therefore requires detail-oriented individuals comfortable interacting or working with multiple teams (business and technical). As you further your career as a Business Intelligence Manager, you will focus on improving corporate reporting frameworks and data visualization. You will build capacity solutions for the growing managed businesses. You will solve real world problems and build metrics and business cases to improve decision making. Key job responsibilities* Centralize reporting and synthesize insights to deliver predictive insights and recommendations for optimization.* Build solutions and drive strategies for organizational wide operational excellence and operational programs to evolve day to day reporting mechanisms* Work with teams from across Amazon to improve data quality within their respective products and platforms* Work with software developers / data engineers to improve data quality and drive operational excellence for data ingestion, transformation and publication to ensure confidence in the systems we build.* Champion and actively develop a data-centric approach, acting as coach, mentor, champion and in-house expert within the WFI team* Be a “do-er” as well as a leader* Be a data and analytics expert that your team can turn to for assistance. Be able to produce individual analytics and guide individual contributors across the team.BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- 5+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software- 3+ years of quantitative and qualitative data science/business intelligence with significant business impact experience ...

Energy Projects Manager, AWS Energy Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for a results-oriented individual to join the AWS Energy Team. In this role, you will support AWS’s infrastructure expansion by leading energy projects with electric utilities and energy companies across AWS regions. This role will collaborate with internal and external stakeholders to grow AWS’s diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER East. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS’ needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities · Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. · Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.A day in the lifeOur team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree (BA/BS) in Engineering/Business or other technical field, or an additional 4+ years of relevant experience- 5+ years of experience working in utility/energy industry in a commercial/business development or technical role- 2+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role- 2+ years of experience reviewing energy projects and contracts with utilities and contractors- 2+ years of experience collaborating with external stakeholders to drive projects ...

Cabling Automation - Technical Infrastructure Program Manager II, PathFinder

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services has an immediate opening for a Technical Infrastructure Program Manager II to support PathFinder which is an infrastructure design and automation software. This TiPM will lead cross functional teams to automate worldwide data center networking infrastructure projects, from inception through design, implementation, testing, and deployment.Key job responsibilitiesWe are seeking a Technical Infrastructure Program Manager II with expertise in AWS (Amazon Web Services) and a deep understanding of data center and data center information management (DCIM) software. This role will be pivotal in driving product initiatives that cater to modern cloud and data center environments. The ideal candidate will possess a blend of technical acumen in cloud technologies, data center operations, and DCIM software, paired with a passion for driving customer-centric programs. The ability to lead cross-functional teams and execute on a shared vision is essential.This position requires up 50% Travel (Domestic and International trips to AWS Data Center Clusters).If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!A day in the life• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.• Develop and implement scalable, data-driven process improvement/automated solutions.• Work closely with software and hardware engineering, to ensure program goals are met and customers are delighted.• Using your SQL knowledge, gather the reporting and insights generated by our software.• Engage with customers to gather feedback and iterate on program features.• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Cloud Technical Account Manager , ES - SI- AUTOMFG

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Informational Technology operations ...

CSC Account Manager, Startups

Would you like to be part of a team focused on delighting customers of all sizes, across a number of industries? Do you have the sales acumen and technical aptitude to drive adoption of cloud services? Amazon Web Services provides companies of all sizes with an infrastructure platform in the cloud. We are growing our Sales team to help more companies make the move to AWS, and achieve their business outcomes. If you are passionate about the cloud and have the skills, the ISR role provides the opportunity to introduce the most relevant cloud solutions from the leading cloud company, to new and existing customers. A day in the life The ISR is responsible for growing consumption of current and new AWS services, within any number of company segments. The ideal candidate will apply their sales and technical experience to proactively engage with customers to harness the power of cloud technology to meet the customer's business objectives. A successful candidate will generate and maintain active engagements with customers and prospects, as well as consistently meet and exceed sales quotas. A single ISR might own one or more territories in conjunction with one or more account managers. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.10019About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technology related sales, business development or equivalent experience- Bachelor's degree or equivalent ...

Finance Manager, PXT Finance

Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers, writing documents and so much more. Enthusiasm and energy help us deliver new ideas, and solutions. Do you view problems as treasures, and are you willing to dive deep to develop those solutions and deliver results? Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily? At Amazon, we move with purpose and speed, and this requires we work with a dynamic network of Operations, HR, Tech and Retail partners. Our Finance Managers work with multiple sites, they help others understand financial decisions and are *the* trusted business advisor. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth.The Finance Manager for the People Experience & Technology (PXT) Finance Compensation will provide financial insights and business partnership to Amazon's Worldwide PXT Compensation and related technical support teams. This highly visible finance role will provide reliable data and analysis to help with decision making and planning, as well as become a trusted business advisor to the leaders of our PXT organization. The ideal candidate is a quick learner and comfortable with ambiguity. S/he possesses a keen attention to detail, has a passion for analytics, problem-solving and enjoys working in a fast-paced environment. The role entails interaction with PXT leadership, Finance leadership, Accounting and Payroll teams and requires a balance of strong verbal and written communication, partnership skills, and delivering results. This is a perfect position for someone who knows how to manage fast and smart and deals well with ambiguity. You will also provide the business with big leadership bringing a deep knowledge and a proven record of accomplishment. You already know how to make sense between which details that make all the difference, and those that don’t add value. Position Responsibilities:1. Conduct financial analysis and strategic planning in support of business groups. 2. Partner with vice president and/or director and category/business leaders in setting profitability, business expansion, and product selection goals. 3. Work directly for business leaders and cross-functional teams to present results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. 4. Develop and automate reporting of key performance metrics and analysis to achieve business goals. 5. Perform business and financial forecasting and spreadsheet modeling by writing complex SQL queries to gather the financial and operational data needed for the analysis and using advanced excel spreadsheet modeling techniques. 6. Review and measure financial and operational performance on a weekly basis with business team and report to senior management using financial and operational metrics, including performing ad-hoc audits of the financial metrics used for data accuracy. 7. Work on monthly close process working closely with accounting to ensure the validity of the financials and report results to senior management. 8. Oversee and review bi-yearly operational planning activities for detailed business level budgeting and forecasting, and create detailed financials plans. 9. Update the detailed financial plans on a regular basis. 10. Work with business teams to create daily forecasts based on the previously created monthly forecasts. 11. Define reporting methodologies. 12. Create new reporting, maintain and run reports using tools such as Excel, Essbase, Cognos, and SQL. 13. Conduct financial, statistical and business analyses, business and financial forecasting, and financial spreadsheet modeling, using a broad range of tools and technologies. 14. Track down and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. 15. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Key job responsibilities• Providing business partner finance support to the leaders of PXT Compensation teams related to compensation modeling, planning, analysis, metrics, and reporting • Diving deep into the financial data and becoming a subject matter expert to provide additional insights • Partnering directly with the Finance Org's and central FP&A groups to collaborate on metrics, goals, variance analysis and business reviews; • Building and fostering effective relationships and networks with the PXT and Finance organizations • Proven ability to manage a team with competing priorities & provide level-headed guidance during unexpected events • Partner with PXT compensation team to develop financial models that quantify the cost impact of proposed compensation changes • Provide financial insights to senior operations and finance leadership for the hourly field workforce • Liaise between PXT compensation and local business finance teams to align on budget and forecast of people cost • Provide ad hoc support to executive leadership and business finance teams across Amazon for inquiries around cost per head • Develop and streamline processes around finance approvals for on- and off-cycle compensation changes • Collaborate cross-functionally with tech teams in finance and compensation to develop automated solutions for recurring analysis and data accessA day in the life• Comfortable working independently in a fast-paced environment. • The ability to translate large amounts of data into useful information and actionable conclusions. • Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads. • Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its competitive position and profitability • An understanding of finance issues in an operational environment of rapid growth. • Solid business judgment and controllership focus. • Strong PC modeling skills, including excellent knowledge of Microsoft Excel, Access, Python and SQL.About the teamPXT Finance Tenets: 1. Our priority is Amazon’s long-term financial health by guiding our business partners through difficult tradeoff decisions in the short-term, thus allowing all Amazonians to thrive.2. We consistently develop new mechanisms and leverage current systems to provide accurate, forward-looking financial data, which drives meaningful business insights. 3. We are builders that use science and technology to innovate at scale, as we strive to be the most innovative Finance team. 4. We strive to be the source of truth by leveraging our expertise and experience; we apply analytical rigor, process improvement, and standardization to make impactful high judgement, high velocity decisions.5. We are determined to make PXT-Finance a destination. We commit to providing a culture where meaningful work, development of key skills, and career progression are pinnacles of success. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Corporate Counsel, Transportation , WW Ops Legal

Here is your opportunity to manage cutting edge legal work and make history with Amazon’s legal team! We are looking for a talented litigator with an eye for expanding their skillset by supporting our innovative and evolving transportation and logistics businesses. This attorney will:• Be an integral part of the business and technology teams they support, and will drive strategy for risk mitigation for our Amazon Relay and other middle mile transportation businesses.• Architect and implement Amazon’s litigation strategy with respect to certain portions of our commercial litigation portfolio.• Dive deep into the most challenging cases in the middle mile litigation portfolio, and support driving the right outcome • Think Big and look around corners to spot issues and identify developments of relevance for the Amazon business. • Build processes that address risk and provide us with the flexibility and freedom to move quickly. • Partner with business leaders on strategy and long-term success, earning trust and building relationships.We are looking for candidates who are innovative, progressive, extremely hands-on, and highly customer-obsessed professionals. Developing innovative solutions to novel legal questions is part of our daily business.Some travel, domestic and international, will be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...