Software Development Engineer II, AWS Kumo Support Channels

Work hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.Kumo (pronounced ‘Koo-mo’, the Japanese word for "cloud") is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo’s products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS. Kumo has a broad portfolio of customer-facing and internal services. Our public-facing properties include AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more. Our internal AWS Support teams rely on Kumo services to interact with AWS customers, diagnose and resolve customer issues, and safely share information across AWS teams. These services must work seamlessly, and be available when AWS services are not. Any changes to these tools has a force multiplicative effect on how customers experience AWS and the efficiencies of the internal workforce.The Kumo organization is globally distributed, with larger teams located in Seattle - Washington, Cape Town - South Africa, Vancouver - Canada, San Jose - Costa Rica, and Iasi - Romania.We are looking for engineers to join us in building applications that AWS customers use to reach AWS Support Engineers. Your work will be the face of AWS support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work. You will utilize cloud-native technologies developed right alongside you: AWS Lambda, DynamoDB, API Gateway, etc. You will innovate on the user experience by working closely with our customers and partners.Our team applies modern development practices and utilizes native AWS tools to do them. We operate in a multi-region redundant environment to ensure reliability; we continuously deploy to all regions through an automated pipeline; we use CloudWatch and other tools to help us monitor and diagnose. We loosely follow an agile methodology, and most of all, we focus on getting things done and delivering value to customers.We combine the culture of a startup, the innovation and creativity of a R&D Lab, the resources, support, and work-life balance of a mature organization, and technical challenges at the scale of AWS. Come join us!Key job responsibilitiesIn this role you will:· Write high-quality, efficient, testable code in Java and other object-oriented languages.· Build highly available, secure, distributed systems in microservices, container, and distributed cluster-compute architectures.· Collaborate with some of the best engineers in the industry to work on some of the most complex challenges in large-scale computing.· Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.· Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.· Play an instrumental role in defining the system architecture, own and implement specific components, and help shape the overall user experience.You must insist on the highest standards for quality, maintainability, security, and performance as you will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats. You are a person with a commitment to team work and who enjoys working on cutting edge technology, is customer obsessed, and thrives on the challenge of building something new that will eventually operate at world-wide scale.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Creative Operations Manager, B2B Payments & Lending

Do you want to disrupt the financial space by activating best-in-class designs for Amazon’s payments products that reach millions of customers? Do you desire to contribute to design/creative operations, management, and strategy for a fast-growing business with a significant impact on our customers? Come join us! Amazon B2B Payments & Lending (ABPL) delivers and operates a worldwide collection of payment products and services to simplify access to personalized business financing solutions. We are looking for a design/creative operations leader with hands-on expertise in developing full lifecycle operations systems to organize and streamline the delivery of marketing and product experiences. Collaboration with design leadership, visual designers, writers, product marketers, and product managers will enable the team to focus on designing delightful experiences for our customers. You are a design operations and program management professional with 5+ years of experience managing the lifecycle of operations systems and projects, thriving in a fast-paced, start-up environment. You are an organized self-starter who can deal with ambiguity and competing priorities, and are always looking for ways to improve processes. You are methodical in building workflows across disciplines and different project lifecycles. You have robust experience working with vendors and partners to deliver complex creative projects and scale the impact of you and your team. You have no problem presenting–and defending–your ideas to partner teams and leadership. Key job responsibilities- Collaborate with creative, product, marketing, legal, and external partners to assess project needs and develop content, creative, and messaging guides that resonate with audiences. - Manage and coordinate all vendor engagements, driving contract negotiations, creative briefing, and program management- Work with design team to concept new creative and campaign approaches and strategies. - Proofread and edit text at various stages of the writing process and in response to requests and feedback from various stakeholders and ensure high editorial standards are met - See projects through the whole creative lifecycle, from inception to deployment - Keep abreast of trends in content and style reflected on various media and marketing channels and editorial sphereA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Sr. Account Executive, Healthcare Growth & Acquisition, ComSec ACQ

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the commercial sector. As a Sr. Account Executive, Healthcare Growth, you will have the unique opportunity to acquire new AB customers with annual revenues from $500M-$5B. This role will work closely with internal partner teams to develop and implement GTM acquisition plans.The Sr. Account Executives on the Growth team have a unique role that is responsible for identifying and acquiring new customer opportunities. This role requires a hands-on approach from a results-oriented individual who possesses strong analytical and communication skills that will thrive in a fast-paced, ambiguous environment. The successful candidate will possess a business acumen that enables them to drive specific engagement and interaction with C-suite executives and understand how to identify, develop, negotiate and close large, complex deals. They should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. The candidate should be a self-starter with a proven track record of exceeding monthly and quarterly input and output goals.Key job responsibilitiesThe Sr. Account Executive will be responsible for the following:• Meet or exceed new account acquisition targets• Own negotiations of agreements/deals and growth plans with prospects to drive business inputs• Work collaboratively with cross-functional teams jointly charged with building, owning, and sharing financial goals and deliverables for select group of named accounts• Relay market and customer needs back to internal Amazon teams including Product Management, Technical and Category Management teams• Work closely with marketing, merchandising, demand generation, customer service and other key internal Amazon stakeholders• Educate and network with key prospect and customer contacts • Prepare and provide business reviews to the senior management teamBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new customers and market segments ...

Account Executive, Veeqo Sales

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Sr Storage Specialist Solutions Architect, WWSO AWSI Energy

Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.AWS is looking for an experienced Storage Solutions Architect (SA) to guide our customers on data storage best practices and to help shape the future growth of our storage services. As a storage Subject Matter Expert (SME), you will be an authority on architectures that leverage AWS services to increase availability and drive down costs for our customers.You will white board complex software architectures with a roomful of engineers as they are briefing an executive audience. You will get the opportunity to work with a wide array of AWS customers, from well-established tech giants to innovative startups that were born in the cloud. You will also have the opportunity to write whitepapers, deliver technical webinars, speak at events, and file patents for what could potentially be a future AWS product or feature.In this role, you will partner closely with the Storage Business Development and Sales teams to enable large-scale customer use cases and to help drive the adoption of AWS storage services. Thought leadership plays an important part in this role as you look for new ways to maximize value for our customers by establishing best practices and proposing enhancements and features for our storage services. As our portfolio of storage services continues to grow, you will leverage your passion for learning to come up to speed quickly. As an SME, you will be called upon frequently to present to customers and other AWS teams. To help our field teams understand how to integrate AWS storage options into customer architectures, you will also create field enablement materials for the broader SA population.This role will require travel up to 25%-50%.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years architecture/pre-sales experience with storage solutions- 5+ years experience with advanced storage technologies such as replication, high availability, archiving, backup & restore, and disaster recovery/business continuity- 3+ years experience with Linux command-line tools and system configuration ...

Program Manager, Regulatory Operations, AWS Security Assurance

We are looking for a highly motivated Program Manager to join our regulatory operations team. As part of the team, you will own the strategy, design and operation of key mechanisms, processes and programs enabling our team to effectively track, manage and respond to our global regulatory obligations at scale. Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the global market. You should be an experienced PM who ability to understand IT and compliance processes, quickly triage and respond to incoming issues, evaluate opportunities for improvement, and drive innovative mechanisms across multiple teams/programs.Key job responsibilitiesExcellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives and non-technical leaders. Execute and drive the program/project delivery, execution, and adoption across multiple organizations and teamsParticipate in an on-call rotation as part of a 24/7 operations teamCollaborate with program stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffsBuild and maintain integrated reporting for areas of responsibilityEvaluating the efficacy of regulatory program activities and leading improvements to enable delivery at scaleAnticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints)Setting and embodying team culture and the quality bar, driving cross-team alignment by negotiating and resolving conflict smoothly with our without formal authorityManaging emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockers Operate a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts to manage regulatory expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Cloud Technical Account Manager , ES - WWPS - US FED

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Front End Engineer II, Amazon Homepage

Amazon’s mission is to be the world’s most customer-centric company and the Homepage is Amazon’s storefront, where we welcome millions of customers daily and help them start their shopping mission by bringing the most relevant parts of the store to them and discover something new. Our team is responsible for designing, developing and shipping one of the world’s best known websites. We start with the customer and work backwards in order to build great customer experiences for mobile phones, desktops and tablets. If you’ve ever visited an Amazon homepage and thought, “this is great” or “this could be better,” we’re the team to talk to.Our pages and platforms serve our customers and internal teams globally and across devices. This places a number of unique demands on the team. We need to develop extremely high-performing platforms and pages that respect locale specific needs while also achieving scale and reusability. This requires flexible thinking and code. The Amazon homepage is a full stack development opportunity. While we leverage many of the great services at Amazon, we are also actively scoping new and innovative ways to serve original content as well as testing new user interfaces. Our software development engineers define how we architect these changes in order to build a sustainable and performant Amazon homepage experience.Key job responsibilitiesAs an front end engineer, you will be expected challenge the status quo, respect the need to be nimble and develop solutions for our most pressing opportunities. You will work with teams from across the company in order to ensure we are using or developing the features necessary to live up to our mission of being the world’s most customer-centric company. You will deep dive into systems and come up with innovative approaches and not be hindered by ambiguity or competing priorities.BASIC QUALIFICATIONS- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 2+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Sr. Global Supply Manager, Amazon Web Services (AWS) Power and Cooling (PAC) Procurement and Supply Chain

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This position is located in Austin, TX or Seattle, WA.This is an exciting opportunity to be part of a groundbreaking initiative that will shape the future of AWS and the data center liquid cooling industry. In this role you will manage the end to end supply chain of liquid cooling products and technology that serve AWS global demand. You will work very closely with Data Center Engineering team, collaborate with Technical Program and Product Managers and other cross functional teams, and lead the supply chain development for liquid cooling development and deployment of advanced cloud infrastructure solutions. You will maintain unconstrained supply on a global scale for liquid cooling category and work with internal customers and business partners to understand demand signals and drive the appropriate supply strategies to deliver continuity of supply.Join our fun, highly-motivated team of professionals who work hard, have fun, and make history. Apply now to be a part of this transformative journey! Key job responsibilities- Develop and execute the global supply chain strategy to deliver high-quality liquid cooling solutions to our customers in a timely manner and at optimal costs.- Manage end-to-end supply chain operations, including sourcing, logistics, inventory and lead time management, and supplier relationships. - Develop procurement process and drive continuous improvements to enhance supply chain efficiency, agility, and resilience.- Collaborate cross-functionally with engineering, product managers, quality, demand planning team. - Support liquid cooling product roadmap development, influence supplier and technology selection, and make optimal supply chain decisions that provide the most benefit to AWS.- Proactively manage and mitigate supply chain risks to ensure uninterrupted product delivery. - Negotiate and implement supplier agreements/contracts such as statement of work, global procurement agreement, to achieve the best contract terms for AWS. - Identify and implement innovative supply chain technologies and best practices to drive supply chain flexibility and resiliency to meet AWS business requirements.A day in the lifeEach day you will interact with external supply base and different internal teams responsible for engineering, product development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development and delivery, identify and resolve problems and blockers, and focus on the actions that are most impactful for business success.About the teamWe are a fun team with highly motivated professionals who work hard, have fun, and make history. Our Team Mission is: Establish a resilient, innovative, and competitively advantaged supply chain that accelerates the time-to-market for liquid cooling products. Deliver high-quality liquid cooling solutions to our customers in a timely manner and at optimal costs. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor’s or advanced degree in Supply Chain Management, Business or relative technical field or 4+ years of experience in lieu of a college degree- 7+ years experience in global supply chain management, program management, sourcing and supplier relationship management, owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in technology, manufacturing industry or data center procurement- Proven track record of delivering complex, global supply chain initiatives- Excellent problem-solving, analytical, and decision-making skills- Collaborative mindset and the ability to thrive in a dynamic, fast-paced environment- Passion for driving innovation and making a meaningful impact ...

Silicon Yield and Test Data Analysis Engineer, Annapurna Silicon Operations

We are seeking an experienced Silicon Yield Data Analysis Engineer with expertise in silicon test data analysis, automation and yield debug. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.AWS-Annapurna team develops the silicon used in our most advanced machine learning accelerator servers at cutting edge process nodes. These SOCs are used in massively scaled server clusters to provide best hardware platform for our customers to run training and inference workloads. Our final product is a server, not just the silicon, so you will find yourself stretching beyond traditional silicon product engineering boundaries and dealing with various system issues and data sets, providing ample opportunities to learn.Key job responsibilitiesThis experienced engineer will be responsible for:- Building our data systems which parse data from various ATE and system level test platforms and generating analysis which provide actionable information impacting key product metrics like yield, performance and test cost. - Developing analysis dashboards that are widely used across the organization and implementing early warning alert systems to warn the test owners about manufacturing excursions. - Interacting with ATE, Systems test teams and Silicon design teams to identify systematic manufacturing issues and work with other product engineers to debug and root cause. - Collaborating with various teams to develop innovative solutions to optimize yield and performance for our products. Strong analytical and problem solving skills, knowledge of semiconductor manufacturing process and expertise in statistical analysis are essential for success in this role. About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelors or Masters in Electrical or Computer engineering- 5+ years of experience working on semiconductor test data analysis and automation- 3+ years of experience conducting data analysis of foundry WAT data, ATE test data and/or system level test data using tools like JMP, Python etc. ...

BIE Manager, SCOT-Fulfillment Network Planning

Have you ever wondered how Amazon predicts when your order will arrive and how we ensure that it actually arrives on at the promised date/time? Have you wondered where all those Amazon semi-trucks on the road are headed? Are you passionate about increasing efficiency and reducing carbon footprint? Does the idea of having worldwide impact on Amazon's logistics network including our planes, trucks, and vans sound exciting to you? If so, then we want to talk with you! At Amazon's Fulfillment Optimization, we are tasked with optimizing the fulfillment on customer orders so that we fulfill all orders worldwide in the most intelligent manner while ensuring Amazon customers get their orders on time.The Transportation Volume Planning team owns and operates ML and simulation systems that continually optimize the distribution of tens of millions of products across Amazon’s warehouses in the most cost-effective manner, utilizing large scale optimization techniques and distributed computing in trying to reduce overall transportation costs while improving the customer experience. We are focused on saving hundreds of millions of dollars using big data technologies, cutting edge science, machine learning, and scalable distributed software on the cloud that automates and optimizes inventory and shipments to customers under the uncertainty of demand, pricing and supply.We’re looking for a passionate and results-oriented Principal Analytics Manager who enjoys the challenge of diving into complex problems and solving the unsolvable to drive the key decisions. The person will lead the team of BIEs and DEs to develop large scale, fault tolerant and high availability data analysis systems. Watch http://bit.ly/amazon-scot to get the big picture.Key job responsibilitiesIn this role you will… • Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight. • Work across Transportation teams, PMs, Engineers, Scientists, Finance, and SCOT teams to establish the network planning Analytics Roadmap. • Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair. • Partner with Engineers and Software Engineers to design products and systems to enhance explainability of various machine learning and optimization models.• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers • Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis. This role will likely be a good fit for you if you currently… • Are energized by nuanced problem statements, navigating complexity with thoughtful analyses, and delivering crisp findings and recommendations to leadership teams. • Looking around corners to proactively identify and build automated, scalable analytical solutions • Use analyses to propose innovative and profitable initiatives to senior management/executives. • Analyze and synthesize large streams across multiple inputs. • Find and create ways to measure the customer experience to drive outcomes. • Curious to identify patterns in and how they relate to the outcomes • Inspire high performance from your team, with your vision, energy, high standards and results.* Manage, mentor and grow a team of BIEs and DEsAbout the teamAbout the teamThe Transportation Volume Planning team is part of the Fulfillment Optimization org and owns optimization and simulation systems to guide Amazon's outbound capacity planning. The team is currently spread across Seattle, Austin, TX, and New York City. The team is multi-disciplined comprising of research science, business intelligence, and software development. Come join us as we fundamentally redesign our approach to Amazon first-party fulfillment.Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software ...

SDE II - ATROPS Evaluation Engine, ATROPS Evaluation Engine

Do you want build one of the most impactful solution in Amazon to decide how to deliver packages optimally to millions of customers using tens of thousands of different ways to go from source warehouse to customer? Do you want to be part of Amazon's journey to become global transportation leader? Do you want to work on latest technologies to solve most complex problems with simpler solution? Please join Amazon Transportation Optimization Systems.Amazon's Transportation Optimization systems decides optimal path from warehouses to end customers, and supports other use cases related to transportation. It processes millions of requests per second to determine guaranteed delivery dates and optimal transportation paths to deliver millions of packages to customers worldwide faster and cheaper. Our mission critical systems make optimal decisions impacting billions of dollars a year and set new standards for online shopping experience.With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.We are looking for experienced Software Engineers to be a key contributor to our success and drive the strategic development of the Transportation Optimization services.Key job responsibilitiesIn this job, you will…Work in a team of experienced engineers and teams to develop efficient architecture and algorithm to fine fastest and cheapest ways to deliver packages for customer orders using milliseconds level runtime latency.Lead upgradation of system architecture to adapt to the future needs and maximize the gain by using latest technologies.Work to expand and optimize our world-class supply chain systems to support a variety of emerging business initiatives.This is perfect opportunity for motivated and talented software engineers who want to apply and grow their technical depth and breadth while defining and driving key aspects of the customer experience on Amazon.com.Our diversity, measured by diversity of thought and influenced by gender and culture, is paramount to our ability to meet the evolving needs of our customers.Design, refactor, re-architect, deprecate and implemented large-scale services for ultra-high transactional volumes.Heavily involvement through all phases of software development using concepts that may include Service Oriented Architecture, caching, balancing, non-relational databases, micro services, sharding, n-tiered , non-relational databases etc.Use object-oriented concepts to program large multi-tier systems. Apply useful design patterns.Write and review code while insisting on best practices in improving team coding culture subjects related to quality and security.A day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business with high operational standards. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Security Engineer II , Stores Application Security

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, or 3+ years of engineering experience. ...

Software Development Engineer II, Defensive Security - Security Pipeline Engineering

Do you get excited about building hyper scale data applications? Interested in security engineering? Enjoy working with the latest and greatest AWS technologies? Here in Defensive Security, we have that special role just for you! The Security Pipeline Engineering team is building the next generation of mission critical data processing pipelines and applications. Our innovations handle petabyte scale data, in real time. These applications enable Amazon defensive security and security management teams globally. Our customers are Amazon, internal stakeholders, and Amazon’s customers. Our engineers work directly with stakeholders, get close to customers' needs, and are empowered to take technical risks to build the best-in-class software with respect to quality, scale, and insights. The technical foundation this team builds, helps keep all of Amazon (Fulfillment Centers, Physical Stores, Whole Foods, Fresh, etc.) secure. We need folks who have a passion for building hyper-scale systems that are always online. Those with an entrepreneurial spirit to take risks, experiment with new technical methods, and focus on improving what came before will find themselves perfectly at home in our team.Key job responsibilities- Architecture Design and Review - Software Feature development in Java and Python using AWS services (S3, Lambda, SQS, Fargate/ECS, EMR, Spark, etc.) - Setting and achieving a high bar for Operational Excellence- Earning trust in all directions; building partnerships with technical internal Amazon stakeholders WW - System resilience testing and preparation- Software project planning using Agile Methodologies (Scrum/Kanban)A day in the lifeAs a member of the team, your duties will range from system/software design, AWS configuration, software feature/library development, strategic technical planning, and partnering with several security and technical teams worldwide. One day you might be helping a vendor onboard their data into the magnificent data pipelines your team built, and the next day you may be advocating for a feature rewrite based on a deep dive analysis you performed. You will be part of making the team your own. We believe in a self-organizing team. As one of the founding members you will help shape team process, outcomes, and goals as part of interactions with Senior Amazon Leadership. Each day you will achieve new successes as you adapt to Amazon scaling, new bad actors arising, and emerging technologies being added to your portfolio. You will shape, form, and deliver all aspects of the software and operations that your team delivers to enable defensive security and security management success.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of data topologies and data streaming architectures. ...

Sr. Program Manager, Worldwide Andon Cord

Amazon's Andon Cord team is looking for an execution-oriented Sr. Program Manager to lead program management initiatives across marketplaces to improve the customer experience. Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate unsatisfactory purchasing experiences that may edge customers to return items or not return to Amazon. Andon Cord empowers our front line customer service agents to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated pulls. The ideal candidate will have to use defect information to drive customer experience improvements throughout the consumer business. We work with product managers, scientists, analysts, engineers, retail partners, and defect elimination specialists. We are seeking a Sr. Program Manager who has proven leadership ability, thrives on ambiguity, can drive alignment across teams, and is a self-starter. This person must influence, motivate and lead others to meet the demands in a highly customer-centric environment. This Sr. Program Manager will be a person who works well with global and cross-functional teams of senior leaders, business managers, operations, product, and data science.Responsibilities will include managing key performance metrics (KPIs) across Andon Cord, developing new KPIs, reporting, owning graduated enforcement of defect elimination mechanisms with stakeholders to prioritize the customer experience, and developing and managing standard operating procedures (SOP) and adherence to these practices among various Amazon leaders.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr Embedded Software Engineer, Amazon Devices - Connectivity SW

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Sr. Software Development Engineer, you will engage with experienced cross-disciplinary staffs to conceive and design innovative consumer products. Vertically your ownership can span across application, device framework, proprietary connectivity stack, drivers and low level wireless controller coexistence and scheduler algorithms. Horizontally you will be given to opportunity to work and own connectivity solutions across all Amazon digital devices spanning from Kindle, Fire TV, Echo, IOT and more as well as application on mobile devicesThe Amazon Connectivity team designs connectivity software solutions for Amazon devices encompassing wide range of products including the Echo family of devices. You can be part of a fast-paced, agile and innovative team who is bringing new connectivity experiences to the exciting range of devices in a startup like environment. We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications by integrating Bluetooth protocol stack software and other components on the Android and/or embedded platforms. This is a high visibility team where you will get a chance to make a positive impact on customer experience.Amazon connectivity software solutions are deployed in the revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building and integrating Bluetooth software stack on Android and other embedded platforms . This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know.A day in the lifeWe are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience.About the teamAmazon products are revolutionary consumer devices that have become the #1 best-selling Amazon products. From products like Echo. Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more, our team creates products to keep you connected to the things you love and need. Collaboration, thinking outside the box, innovation, and long term thinking are at the core of how we operate. On this team, you will be able to learn and teach others how to think outside the box, stretching what is possible within our devices/technology by writing solid code and designing solutions that are extensible, maintainable and scalable.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace ...

M365 - IT Application Dev Engineer, Kuiper Production Operations

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration. Kuiper M365 Engineering team configures, deploys and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Kuiper Manufacturing and Kuiper Government Solutions. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. Primary focus will be on maintaining reliable and secure M365 collaborations services, troubleshooting issues, and providing engineering support to our team.Key job responsibilitiesKey job responsibilities- Design and implement Productivity application in Kuiper environments using Infrastructure as Code.- Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.- Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.- Enforce compliance with principals including: least privilege access, password management, Audit logging for all productivity applications.- Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.- Partner with Amazon security organizations to ensure compliance with existing security policies.- Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.- Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.- Develop monitoring and reporting on the health, effectiveness and efficiency of productivity services.- Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users,A day in the lifeAs a member of KM365 you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support.This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills and has project management experience. You should expect to work in a fast paced, highly collaborative environment.About the teamThis team collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.BASIC QUALIFICATIONS- 3+ years of hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Administrative experience in networking, storage systems, operating systems- Experience with PowerShell (preferred) or Python for automation ...

Business Analyst II, Investigation Tech Products

Amazon's Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. Our mission is to deliver a trustworthy experience by eliminating catalog defects, ensuring listings are compliant with our selling policies, ensuring customers receive authentic products in the condition they expect, and protecting them by making things right with our A-to-z Guarantee, in the rare chance that the expectation is not met.We are seeking a highly motivated and detail-orientated Business Analyst to join our team. You will support the analytics and reporting requirements of our investigation products on-boarding process. The ideal candidate will have a passion for data, strong analytical skill and effective communication skill. You will work closely with cross-functional teams and stakeholders to ensure data accuracy and identify key insight in a fast paced environmentKey job responsibilitiesAn ideal candidate for this role:· Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies· Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide· Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format· Will be passionate about finding root causes, trends, and patterns and how they impact business.· Will draw inferences and conclusions, create dashboards and visualizations of processed data· Will have excellent business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. Will be very comfortable juggling competing priorities and handling ambiguity. Will thrive in an agile and fast-paced environment on highly visible projects and initiativesAbout the teamShopping Experience Protection Ops (SEPO) Team works to ensure that customers can buy with confidence on Amazon. Our mission is to ensure that every Customer, Brand and Selling Partner is protected from bad actors, and their concerns are resolved real-time. Our mission is to create quick and accurate decisions that exceed the expectations of our Customers, Brands and SPs while protecting them from bad actors. We deliver at scale through technology and expert human judgement. We drive down costs by selectively and efficiently using human judgement where technology is not able to automate.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with SQL ...

Pentest Security Engineer II, Devices & Services Pentesting

Come join our penetration testing team dedicated to the detection and exploitation of vulnerabilities across Amazon’s portfolio ranging from consumer services and devices to the Kuiper satellites. This includes conducting in-depth reviews of complex service workflows including authentication mechanisms, AI, mobile, web applications, and web service APIs. Pentesters also invent new ways to automate and improve their work with techniques such as AI/LLMs, fuzzing, detection at scale, and static analysis.Our team operates under the Amazon Devices and Services Trust & Security (DSTS) organization which was formed in 2014 with the mission of protecting Amazon Devices & Services (D&S) customers’ trust, data, and the systems on which they rely. We protect customers by performing security reviews, offensive testing, vulnerability assessments, and provide guidance for remediations. We also drive down costs by building and automating security foundations and integrating them into design and release processes. DSTS builds the foundational capabilities that raise an org-wide security bar across the growing diversity of D&S businesses - securing 100+ device types, 12,000+ applications, and 100+ product lines that are developed and operated by more than 16,000+ builders.The DSTS penetration testing organization is growing and seeking an experienced web penetration tester to help shape the future of Amazon’s service security. You will work with builder teams and product owners to perform penetration testing and identify high-impact security vulnerabilities across the web services ecosystem supporting Amazon’s devices. The ideal candidate will be expected to comprehend large complex web service architectures and to dive deep into a service's source code, and to have some exposure to device penetration tests. This role will provide you with challenging technical opportunities and will also be a great deal of fun if hacking Amazon sounds exciting to you! In this role, you will be part of a dedicated team of talented penetration testers identifying vulnerabilities in the devices and services ecosystem. You will strive to understand systems, software, and services deeply and develop creative ways to break assumptions in order to find vulnerabilities. You care deeply about keeping millions of customers that rely on Amazon’s consumer products safe and are passionate about mitigating vulnerabilities by providing actionable guidance to product teams. You're well-known for your excellent prioritization skills as well as your ability to communicate at all levels of an organization. If you're passionate about finding security bugs, writing tools to enhance manual testing capabilities, automating repetitive tasks, and enjoy seeing your work impact Amazon consumer devices and services, then this position is for you. Candidates from mid to senior level are encouraged to apply.Key job responsibilities- Lead and contribute to penetration tests against services and software released by Amazon’s Devices & Services organization. This includes working closely with builder teams to scope pentests, develop test plans, find vulnerabilities, develop proof of concept exploits, report findings, and validate patches.- Analyze and identify security vulnerabilities in source code using both automated and manual static analysis tools and techniques.- Review and influence technical solutions to mitigate security vulnerabilities by providing actionable long-term risk mitigation guidance to drive security improvements.- Lead impactful security improvements in large product lines through close collaboration with our partner builder teams.- Develop detailed technical documentation describing identified vulnerabilities, associated impact, and recommended remediation to guide communication with internal engineering stakeholders and leadership.- Mentor junior penetration testers and cultivate a culture of collaboration and research sharing.About the teamWhile the majority of our Security team are based in the US, by applying to this position your application will be considered for all locations we hire for in the world, however candidates should expect to accommodate US time for necessary meetings.Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of experience identifying, exploiting, and recommending solutions to remediate web application and service API vulnerabilities (e.g. mass assignment, broken object/function level authorization, JWT/OAuth, injection, business logic flaws, excessive data exposure, etc.).- Experience tracing sources and sinks during code review to identify vulnerabilities, and providing contextual remediation guidance to address vulnerability root cause.- Experience designing and reviewing secure system architectures through the use of Threat Modeling incorporating sophisticated and modern attacks.- Knowledge of cloud service providers and their offerings, preferably AWS, and its various technologies and services.- Bachelor’s degree in Computer Science or related field, or equivalent industry experience. ...