TX

At Amazon Pharmacy, we're committed to building the future of pharmacy and delivering the earth's most customer-centric pharmacy experience. We're seeking an innovative, driven Learning Experience Designer to join our team and help shape the future of healthcare learning and development.The ideal candidate is a smart, problem-solving professional with experience working across multiple instructional delivery modalities. They will create and continuously improve learning programs using an array of creative approaches, including cutting-edge AI-assisted development, to inspire learners and drive productivity. This includes eLearning, just-in-time performance support, instructor-led course materials, and other innovative learning programs.This role requires an individual who can thrive in a fast-paced, highly engaged environment, connect the dots organizationally, network effortlessly, and influence various roles, levels, and profiles to drive collaboration. They should be able to leverage the latest technologies and methodologies to deliver impactful learning experiences.We're looking for someone who can innovate, move quickly, and isn't constrained by how things have been done before. Your ability to adapt and drive change will be crucial in shaping the future of learning at Amazon Pharmacy.Please include a work portfolio demonstrating your experience with storyboarding, course authoring tools, and instructional design theory when applying. Examples of AI-assisted content development are highly encouraged.Key job responsibilities- Partner with program managers, subject matter experts (SMEs), and key stakeholders to identify training needs and develop comprehensive learning strategies- Conduct needs analyses and create detailed storyboards to map out engaging and effective learning experiences- Solve business problems with focus on understanding root causes and driving forward-looking opportunities - Utilize AI-powered tools to enhance content creation, personalization, and learner engagement- Design and develop course content across various modalities, including eLearning, VILT, and AI-assisted adaptive learning paths- Manage multiple curricula development projects simultaneously - Consistently utilize robust project management practices, including the use of project management tools to track deliverables, timelines, and resources- Adapt instructional materials for different formats, with a focus on leveraging AI to streamline the conversion process- Evaluate the effectiveness of learning programs using data-driven approaches and analytics- Coach and mentor less experienced staff on advanced instructional design techniques, including storyboarding and developmentBASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in instructional design and developing learning content- Bachelor's degree in a relevant field or equivalent work experience- Proficiency in storyboarding and creating detailed learning blueprints- Expertise in designing, developing, and implementing training for Operations and Technical Teams- Demonstrated experience in creating multi-modal training materials (ILT, e-learning, video)- Proficiency with eLearning development tools (e.g., Articulate 360, Adobe Captivate)- Strong data analysis skills to assess training effectiveness and ROI- Ability to obtain pharmacy technician licensure, certification, or state equivalent if required ...

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.Key job responsibilities• Coach, mentor, and develop a team of Customer Success Managers• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.• Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.• Manage recruiting and hiring efforts across direct team and broader organization.BASIC QUALIFICATIONS• 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. • Bachelor's degree or equivalent. • 5+ years professional experience developing and leading teams while driving organizational goals • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

Amazon's Global Procurement Organization tackles business challenges that help internal customers with innovative procurement strategies. We create value in the supply chain, strive for optimization, and act with one global voice and vision. The Category team owns the strategic relationships with suppliers & internal stakeholders. The team identifies & leads strategic sourcing activities to lower overall total cost of ownership for Amazon operations, ensuring equipment & service availability meet business owner requirements. The team develops & negotiates framework agreements to reduce risk & support local teams in project specific needs relevant to category. This role in the facility services team will have broad responsibility to define the procurement strategy for the janitorial category, sourcing vendors and innovative tools and processes to support a large network of Amazon stakeholders across multiple business lines. Key job responsibilities- Develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision making process of the category roadmap with regional senior leadership- Drive commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance- Lead supplier performance management including improving sustainability & social responsibility- Coordinate and collaborate with local teams to deploy and manage the implementation of your defined strategiesA day in the life- Autonomy to innovate and deliver new approaches that impact the bottom and the top line - Learn from people with a wide variety of professional backgroundsAbout the teamThe GPO janitorial category objective is to provide a hygienic, pleasant, and safe environment for associates, staff, suppliers, visitors and guests. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. * Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. * Build customer skills and proficiency with Connect. * Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. * Develop account plans in conjunction with field teams. * Meet annual revenue targets through increased adoption of Connect. * Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years’ experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.- 5+ years of business development, partner development, sales or alliance management experience.- 7+ years of experience driving technology initiatives- Experience with managing complex, multi-stakeholder projects and delivering solutions.- Six Sigma, PMP or SAFe certified or related experience.- Bachelors or equivalent experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong analytical skills and practical experience to develop the next generation of transporter support software systems. This team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters delivering packages to customers on behalf of Amazon, with best-in-class support when they need it.As a Software Development Engineer (SDE), you will help tackle a diverse landscape of technical problems. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle problems, novel situations every day, and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Key job responsibilities- Deliver working features spanning the full software lifecycle including working backwards from customers, software design, implementation, testing and deployment, operations, and documentation- Mentor engineers on your team to help grow their potential- Make priority tradeoffs between new feature development and operational work- Engage with customers, stakeholders, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamAs Earth’s most Customer Centric Company, Amazon’s Customer Service (CS) organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The Shipping and Delivery Support (SDS) Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst.MHLS is an employee facing group that provides customer service to Amazon employees primarily via phone. The team uses employee feedback, employee activity data, and metrics to identify current problems with the intent of eliminating them. Workforce Analysts support the MHLS team by providing a workforce management system needed to maintain a productive and effective workforce.We are looking for an exceptional analyst who is passionate about the Customer Experience, who thinks and acts globally, and who has the ability to contribute major new innovations to join us as a Senior Workforce Analyst.The ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives. The Senior Workforce Analyst will experience a wide range of problem solving situations, long term to real-time, requiring extensive data collection and analysis while partnering closely with Operational leaders.Position Responsibilities :• To ensure capacity alignment is based on expected volume, identify and take necessary actions for short and long term deficits to meet service standards• To ensure volume variations are being analyzed and called out, and partner with demand forecasting team to bridge the gaps for future occurrences• To provide real-time support and make appropriate decisions to maximize resource efficiency and utilization• To analyze global site performances and determine optimal production and off production activities, shrinkage and occupancy targets• To lead, develop and maintain reporting initiatives across supported regions for continuous delivery improvements• To partner closely with leadership and support teams to discuss and drive planned strategies for controlled execution• To provide program health insights to senior leaderships at weekly and monthly level• To engage in projects and initiatives impacting headcount and cost variables• To lead by example and provide necessary support to scale up fellow team members across geographies• To mentor and support Workforce Analysts and Real Time AnalystsBasic qualifications• 5 years of WFM/Business Intelligence experience or equivalent• Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms• Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or related field• Excellent communication and interpersonal skills, with the ability to be personable yet maintain backbone• Advocate for automation and use of data to solve business problems• Experience in managing end to end projects or programs• Knowledge of workforce management programs• Expert knowledge of MS Excel and other MS Office softwarePreferred qualifications• Knowledge of Six Sigma/Lean Processes• Working knowledge of statistical modeling tools used in forecasting• Capacity planning experience• Experience extracting and transforming complex data sets (ETL administration)Preferred qualifications• 5+ years of Human Resources experience BASIC QUALIFICATIONS- Knowledge of Microsoft Office products and applications- 5+ years of Workforce management experience (for internal candidates) resources experience- 5+ years of Workforce management experience (for external candidates) resources experience- Experience in contact center operations- Bachelor's degree- Solid proven experience in a live queue contacts environment- Solid proven experience using contact center technology- High proficiency in Microsoft Excel- Experience in Contact Center Operations- Exceptional analytical skills ...

Amazon Fresh and Whole Foods Market are changing retail shopping. You will be part of a team that is developing best in class grocery stores for Amazon Fresh and Whole Foods Market, shaping the future of retail spaces! This role provides strategic oversight of OFI inventory management and cost control supporting innovation and expansive growth across channels. We are looking for an experienced Operations Manager to drive enhancements and efficiency for our equipment supply chain. This program manager must be an expert simplifier with experience in transportation, inventory management, and warehousing. They coordinate processes across inventory management, inbound freight, outbound shipments, and warehousing. They leverage their expertise to reduce cost and eliminate dead stock to help the organization scale. They are responsible for identifying issues, defining solutions, and creating processes. This PM works independently to identify, document and communicate solutions. They will foster an environment of continuous improvement and look for ways to simplify and improve field coordination for retail facing projects. Must have expertise in the equipment and materials that support a retail grocery environmentThis position works with a team of equipment and construction experts. They are actively engaged in day-to-day operations to identify root causes and improve performance. They interact with third party providers and transportation aggregators. Key job responsibilities- Assess inventory- Monitor backlogs and prioritize appropriately- Coordinate removal for outdated equipment and materials- Partner with planning teams to determine long term inventory space requirements and strategy BASIC QUALIFICATIONS• 3+ years of experience in program or project management• Experience owning program strategy, end to end delivery, and communicating results to senior leadership• BA/BS degree and 4-6 years’ relevant experience OR equivalent education and relevant experience.• Expert ability to plan, estimate, organize, and monitor projects.• Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder deadlines.• Experience relying on analytics and data to identify issues, propose solutions, track effectiveness and deliver continual improvement.• Experience working with a cross-functional team across design, operations, and engineering to meet high-reaching goals.• Knowledge of retail service equipment including refrigeration, custom millwork, commercial kitchen equipment and front of house applications like food bars or service venues. • Awareness of MEP complexities and finish quality expectations relative to equipment inventory management and accuracy of delivered goods. ...

Grow your administrative career in a supportive, dynamic, team-oriented environment! Are you a proactive, detail-oriented Executive Assistant who thrive in fast-paced, multi-faceted role? Are you ready to demonstrate your organizational skills while taking on new challenges and opportunities for development with a supportive team that will encourage you to advance your capabilities and achieve new heights? If yes, we want to hear from you!Amazon’s Stores Security (StoresSec) organization is looking for a resourceful, innovative and driven Executive Assistant (EA) to support executive-level thought leaders in our AI Security and Identity Access Management teams. This role will partner closely with EAs of all levels across StoresSec and will report to the organization’s lead EA, providing opportunities to learn from and grow with high-functioning and seasoned administrative pros. This is a dynamic and multi-faceted role that requires the capacity to own a variety of projects, many with high degrees of visibility and impact and as such, requires strong integrity and discretion in handling confidential information, professionalism and a keen eye for detail. The successful candidate will be an effective communicator with the ability to deliver results across multiple objectives simultaneously - often under ambiguous circumstances and competing deadlines. We are looking for someone who is skilled at anticipating problems, creating contingency plans and taking effective action with appropriate urgency in response to situations that require quick turnaround. Other critical keys to success in this role are a calm and unflappable demeanor and great sense of humor. Key job responsibilities• Complex executive calendar management with detailed scheduling across multiple high-level calendars• Exec preparation, including detailed coordination of reading materials and background information to ensure executive readiness for daily events• Coordination and planning of domestic and international travel, including organizing trip agendas and local logistics• Completing expense reports, purchase orders, and managing corporate card purchases; participation in budget planning and tracking as needed• Planning and coordinating team activities and events • Serving as liaison between leadership and team members across multiple geographic regions• Managing other core administrative activities (space planning, new-hire onboarding, organizational charts, supply ordering) A day in the lifeThere is no “typical” day for an Amazon EA, which is a major reason that many people are drawn to this exciting career. On any given day you could find yourself managing a variety of tasks, from complex calendaring to event coordination. You could spend most of one day at your desk, focusing on administrative deliverables, like expense reports and meeting requests, and the next day at an event center, directing caterers and vendors and helping attendees get to their destinations. You might be asked to “drop everything” to help with a mission-critical project on one day while the next day finds you sharing a relaxing lunch with your team or meeting a colleague for coffee. This is a role that truly embodies variety and the need to “expect the unexpected” at all times. What this job can guarantee is endless opportunities to learn, grow and take on new challenges – truly never a dull moment!BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.In Annapurna Labs we are at the forefront of hardware co-design not just in Amazon Web Services (AWS) but across the industry. The work we do is cutting-edge and internet-scale while also being deeply important to our customers. We design and build every component of our hardware and software to come together into products that our customers use for accelerated computing: either Machine Learning acceleration, or FPGA acceleration.As a member of the Cloud-Scale Machine Learning Acceleration team, you will be responsible for the design and optimization of hardware in our data centers including technologies such as AWS Inferentia, which is a machine learning inference product designed to deliver high performance at low cost.If you are interested in ""building a complete product"" from inception to delighted customers, Annapurna is a fantastic choice.If this sounds exciting to you - come build the future with us!Key job responsibilities• Be part of hardware design team for acceleration cards, servers, and electrical validation for silicon• Work on schematic design for new acceleration cards• Be involved with AWS Servers testing• Participate in modeling and simulation of interconnectsAbout the teamMentorship & Career GrowthOur team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Work/Life HarmonyOur team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in a Bachelors’ degree program or higher in Electrical Engineering, Computer Engineering, or a related field with a graduation conferral date between December 2025 and September 2026- Academic, internship, or professional experience with schematic design and layout review of PCBs- Academic, internship, or professional experience with x86 system design and microcontroller programming- Familiarity with oscilloscope and multimeters ...

Amazon World Wide Operations is seeking a Sr. Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers- Roll up your sleeves and do whatever is necessary; general manager / owner mentality- Create, communicate, and manage budget for projectsA day in the lifeNOTE: This is a fully on-site role, requiring Program Managers to be on-site 5 days a week in a corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Demonstrated experience leading and owning cross-functional programs- Experience using Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, or similar functions ...

The People eXperience and Technology (PXT) Central Science Team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping of scientific models and software solutions to accelerate informed, accurate, and reliable decision backed by science and data.We are looking for an experienced data engineer engineer to integrate data sources and create a data infrastructure to model and research all aspects of HR, including: workforce planning, recruiting, employee engagement, retention, development, employee benefits, and compensation. Lead information architecture workstream, automate ingestion and consumption using AWS toolsets and data mesh implementations. Build data taxonomy to organize data by subject matter domains. Develop a seamless vending strategy for sharing data with PXT and Amazon stakeholders. Lead data curation for easy consumption in science models. Lead and streamline data governance for protecting privacy for Amazonians. The ideal candidate is expected to work closely with senior scientists and business leaders to study the impact Amazon has had on workers, the market, and the economy. You will build new data engineering solutions end-to-end, will work with multiple stakeholders across HR and Operations, and will build data pipelines/automation that can be used by distributed systems to run statistical and ML models. A successful candidate will have a passion for innovation, interest in cutting-edge technology, and excitement about working in a high-impact domain.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

At Amazon Pharmacy, we're tackling some of the most complex challenges in healthcare with the innovative spirit of a start-up and the resources of Amazon. This role demands a high level of dedication, resilience, and a commitment to continuous improvement. We believe in work-life harmony – where passion for our mission aligns with personal fulfillment.In our team, we're committed to raising the bar in healthcare technology, with a relentless focus on our customers. We're seeking a Sr. Product Manager - Tech who thrives on challenges, seeing them as opportunities to innovate. You'll need to balance strategic thinking with hands-on problem-solving, always keeping the customer at the center of your decisions.If you're energized by the idea of transforming healthcare through technology and aren't afraid to tackle ambitious goals, this role could be your next big challenge. We're looking for someone who can lead with confidence, learn with humility, and inspire others to push beyond their comfort zones.As our Sr. Product Manager - Tech, you'll play a crucial role in realizing our vision of becoming the most trusted Customer Care organization in the healthcare industry. Your focus will be on harnessing Generative AI and advanced technologies to create exceptional, trustworthy automated experiences that set new standards in customer care. Key job responsibilitiesIn 2025, you'll spearhead the development and implementation of innovative solutions that not only delight customers but also build unwavering trust in our services. This role requires adaptability, strategic thinking, and the ability to navigate complex challenges while consistently driving results that elevate our Customer Care to unprecedented levels of reliability and excellence.You will:• Define and execute the vision for AI-driven customer care solutions• Utilize AWS Connect to enhance our customer interaction capabilities• Lead the evolution of our Knowledge Management tools• Collaborate across operations, business, and technology teams• Work closely with other AHS Product, Tech and UX leaders to create intuitive, customer-centric solutions• Continuously elevate product excellence and customer experience (internal/external)• Understand Generative AI and its practical applications in customer experience• Enabled AWS Connect based experiences• Have a strong background in Knowledge Management systems• Lead and influence in ambiguous environments• Customer-centric philosophy and data-driven decision-making skills• Exceptional resilience and problem-solving skills to address complex, evolving challenges• Ability to thrive in a fast-paced environment with high standardsA day in the lifeYou'll be at the forefront of our efforts to revolutionize healthcare delivery. Your work will directly impact our ability to provide accessible, affordable, and convenient pharmacy services to millions of customers. You'll have the opportunity to:• Solve complex healthcare challenges using cutting-edge technology• Work in an innovative environment with substantial resources• Collaborate with some of the brightest minds in tech and healthcare• Make a tangible difference in people's lives by improving medication accessibilityWe are reshaping the healthcare, and looking for individuals who are eager to learn, embrace challenges, and redefine what's possible in healthcare technology.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon’s Customer Logistics Security team is looking for a qualified Security Engineer to join our innovative, high energy and customer-obsessed Customers Logistics Security Incident Response Team (CLS-SIRT). CLS-SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data within the Customers Logistics Fulfillment Centers and Physical Stores networks. They work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to Customer Logistics Backend and Frontend systems. Security Engineers are unique individuals prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis.With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of incident response, forensics, malware analysis, network security, and security intelligence.Key job responsibilities* Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon.* Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.* Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk.* Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities.* Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk.* Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams.* Keeping your knowledge and skills current with the rapidly changing threat landscape.* Participating in a follow-the-sun on-call rotation.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our Customer Logistics Security (CLS) organization is responsible for creating and maintaining a high bar for security across all of Amazon’s Fulfillment Centers, Amazon Fresh and WholeFoodsMarket networks. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, operations, and physical stores.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- 5+ Years experience with incident response, log analysis and forensic tools.- Able to perform DFIR and provide incident response at all stages (identification, containment, eradication, recovery, etc) while coordinating with various teams and providing reporting to leadership. ...

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, or 3+ years of engineering experience. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position is located in Seattle, WA, Arlington, VA or Austin, TX. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.ISCaP's Power & Cooling (PAC) team is seeking a results-oriented individual with strong business judgement skills and experience working with internal and external stakeholders to own material planning for Data Center Power & Cooling Equipment. Our Material Planning Managers are high-energy self-starters that are excited to work across different functions to deliver power and cooling equipment to our data centers globally. As a member of the Power and Cooling Supply Chain Management Team, you will manage the Americas materials and orders supporting AWS Data Center build projects. This role's primary responsibility is to maintain unconstrained supply on a global scale for the responsible regions and work with our internal customers and business partners to audit and track inventory status and materials from Purchase Order Placed to delivery and drive the appropriate supply strategies to deliver continuity of supply.Key job responsibilitiesDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Own the end-to-end planning process for delivering power and cooling equipment in the assigned region. Drive the Sales and Operations Planning (S&OP) process, which includes performing demand planning, supply planning, and ensuring there is interlock between demand and supply.- Serve as the subject matter expert (SME) for supply chain planning, forecasting demand, and coordinating procurement activities.- Responsible for change management and coordinate changes to purchase orders and delivery schedules with global supply managers, sourcing managers, and internal customers.- Partner with data center demand planning team to capture customer demand and plan for equipment delivery using supplier lead times.- Responsible for tracking and mitigating risks related to material planning or equipment delivery. - Own business reviews and metrics to support improved decision making and on-time deliveries across business partners and stakeholders. Identify factors impacting the timely communication of purchase orders.- Own performance metrics covering on-time delivery, manufacturing lead times, shipping lead times, and for all builds within your regions.- Be single point of contact for internal customers for long lead equipment planning and delivery.- Resolve issues related to damaged, missing, or poor-quality deliveries requiring immediate replacements or field service.- Lead cross-functional projects to meet commitments and objectives while managing plans.- Drive continuous improvement initiatives to lower risks and reduce lead times.- Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.A day in the lifeThe successful candidate will embody the following:- Clearly communicate plans to a wide range of stakeholders in a concise yet informative manner. This includes but not limited to, communicating status, sharing risks, obtaining approvals or gaining buy-in for a proposal. - Embody a pioneering spirit through a hands-on approach and willingness to develop processes in our fast-paced startup environment. You will simultaneously drive results while establishing sustainable systems.- Be a strong customer advocate and deliver performance improvement through customers lens.- Define clear data requirements and metrics by collaborating across teams. Successfully implement end to end tracking to quickly identify any risks or deficiencies.- Demonstrate strong attention to detail and an exceptional ability to juggle competing priorities.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Supply Chain or related fields - 6+ years of experience in supply chain management, material planning and/or supply planning role ...

Within the Gen AI/ML Specialist organization, this position is part of the Worldwide Specialist Solution Architecture Team, where you will join a global team for Amazon QuickSight (inclusive of Amazon Q). You will help guide customers in their adoption of Q and QuickSight through the creation of scalable enablement mechanisms, deep dive technical guides, and 1:1 engagement with customers as they evaluate service capabilities. You partner with technical and field teams across AWS and bring the voice of the customer into our product development roadmap.Key job responsibilities- Design and develop solutions and prototypes for customers that make the best use of Amazon QuickSight, including Generative BI capabilities of Amazon Q in QuickSight, and educate customers on how to integrate dashboards and Q&A experiences into their custom applications. - Collaborate with AWS field sales, training, and support teams to ensure customer success. - Create reusable customer content, such as demos, presentations, documentation, blogs, etc that will drive adoption of Amazon QuickSight. - Act as technical liaison between customers and the service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments. - Share what you know by capturing best-practice knowledge from engineering and field teams, including reference architectures and patterns amongst the worldwide AWS solution architect community in order to build a strong worldwide database, analytics and AI/ML community. - Evangelize AWS services and solutions that benefit customers and publicly speak at events such as AWS Summits and AWS re:Invent.A day in the lifeYour daily schedule will be a mix of solving customers' challenges and creating scalable assets to further promote the knowledge and understanding of Amazon QuickSight and Amazon Q in QuickSight. You will collaborate with field teams to drive successful customer outcomes, as well as collaborate with service teams to incorporate customers' feedback into the roadmap.About the teamThe Amazon QuickSight WW GTM and SA teams sit within the GenAI & ML WW Specialist Org (WWSO). The teams cover Amazon QuickSight and Amazon Q in QuickSight (Q being a GenAI feature set in QuickSight) and align with Amazon Q Business GTM and SA teams to build joint GTM strategies focused on helping business users be more proficient with data. This is a fun, dynamic team covering a rapidly evolving space of applying GenAI technologies to business users in an enterprise.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- 5+ years of design, implementation, or consulting in applications and infrastructures experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- 5+ years of experience with one of the following: SQL, Business Intelligence platforms, data engineering ...

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Custom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.Key job responsibilities- integrate multiple subsystems into top level SOC, ensure correct clock/reset/functional/DFT signal routing- As a key member of the ASIC design team, you will implement and deliver high performance, area and power efficient RTL to achieve design targets and specifications.- Analyze design, microarchitecture or architecture to make trade-offs based on features, power, performance or area requirements.- Develop micro-architecture, implement SystemVerilog RTL, and deliver synthesis/timing clean design with constraints.- Perform lint and clock domain crossing quality checks on the design.- Work with with architects, other designers, verification teams, pre- and post-silicon validation teams, synthesis, timing and back-end teams to accomplish your tasks.You will thrive in this role if you:- Are familiar with scripting in Python- Are proficient with assertions- Have good debug skills to analyze RTL test failures- Have a "Learn and Be Curious" mindsetAbout the teamCustom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.BASIC QUALIFICATIONS - B.S. in Electrical Engineering or related technical field - 5+ years of experience in RTL design for SOC - 5+ years of experience VLSI engineering - 5+ years of experience with code quality tools including: Spyglass, LINT, or CDC ...

Whole Foods Market is seeking a passionate and innovative Senior Identity and Access Management (IAM) Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our IAM infrastructure to ensure secure and efficient access management across our digital ecosystem. You will play a crucial role in supporting Whole Foods Market's growth and digital transformation by leveraging cutting-edge technologies and best practices in identity and access management.Key job responsibilities* Design, develop, and maintain highly scalable and reliable IAM systems and services* Lead the architecture and implementation of IAM policies, procedures, and best practices* Collaborate with cross-functional teams to integrate IAM solutions with existing systems and applications* Manage and optimize user authentication, authorization, and access control processes* Implement and maintain identity governance and administration (IGA) solutions* Design and create new service architectures along with internal and external service teams* Build and operate security-related services for internal and external customers* Mentor and provide technical leadership to junior team members* Stay current with emerging IAM technologies and industry trends* Participate in code reviews, design reviews, and architectural discussions* Contribute to the full software development lifecycle, including coding standards, source control management, build processes, and operations* Create and manage ETL pipelines to process large volumes of data efficiently* Drive continuous improvements for the security of Identity and Access Management primitives* Develop features, systems, or components based on requirements, focusing on creating a seamless and intuitive user experienceA day in the lifeour day begins with a cross-functional team stand-up. You might design new IAM architectures or optimize existing ones. Coding occupies a significant portion of your time, developing features or maintaining systems. You'll participate in code reviews and mentor junior team members. Regular tasks include managing user authentication and access control processes. You may implement identity governance solutions or improve data processing efficiency. Staying current with IAM technologies and contributing to architectural discussions are ongoing priorities. Throughout the day, you balance robust security with user experience, collaborating across teams to integrate IAM solutions seamlessly.About the teamAt Whole Foods Market, we're dedicated to providing a secure and seamless digital experience. Our IAM team enhances both security and user experience for our stakeholders. We value work-life balance, diversity, and inclusion, fostering a collaborative environment that encourages innovation and continuous learning.We embrace diversity and offer flexibility to ensure our team members maintain a healthy work-life balance. As a Senior IAM Engineer, you'll play a crucial role in leveraging technology for secure and efficient access management across our digital ecosystem, solving complex challenges and driving the future of IAM in our organization.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with CI/CD pipelines build processes- Knowledge of database systems and SQL- Experience building services using AWS products- Experience in automating, deploying, and supporting large-scale infrastructure- Experience working in an Agile environment- Experience with full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience with Identity Governance and Administration (IGA) solutions and concepts, including identity lifecycle management, access certification, and policy-based access control models (e.g., ABAC, RBAC)- Deep understanding of IAM protocols and technologies (e.g., SAML, OAuth, OIDC, LDAP) ...