Senior Account Executive, PubSec GOV - State & Local

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Government sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Senior Software Development Engineer, AWS Organizations

AWS Organizations centrally builds primitives and defines paradigms for multi-account management for all AWS, giving customers the tools they need to achieve their business objectives. An organization allows customers to create a security perimeter around their accounts and enables customers to centrally manage them. AWS Organizations partners with other AWS services, via policy and service trust integrations, to give customers the ability to easily manage their service & resource utilization across their organization. Our goal is to give customers multi-account management experiences that are consistently available across AWS. We aim to be deliberate and strategic about new integrations and intend to remove friction to accelerate integration times for partner teams. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We are looking for an experienced Software Development Engineer to build and operate the next generation features and solutions for AWS Organizations. The ideal candidate for this role will be an innovative, hands-on leader seasoned in guiding and leading software teams developing large-scale real-time systems with demonstrated experience at building solutions for our Customers. As a Sr. SDE in this team, you will be leading a team of highly motivated software developers that thrive on solving challenging problems with innovative solutions. You will get the opportunity to collaborate with internal teams and other AWS Services. You will establish strategic vision and drive tactical execution in defining and delivering new products and services. The team is growing significantly, so there are opportunities for team leadership and mentoring junior engineers.Key job responsibilities* You will work cross-functionally with other engineers, product managers, program managers, and senior leaders.* A successful candidate has established background in designing, building and operating high-performing, reliable distributed systems of the global scale as part of a high-functioning engineering team.* Drive software development for the team, leading design reviews, driving code-reviews, delivering bar-raising software.Innovate on architecture and drive feature design details, looking to invent and simplify and raise the bar on resilience and scalability.Drive and build operational excellence into product development practices.Mentor and grow the organization to deliver the product roadmap.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Curriculum Developer, AWS Support Global Learning

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon was recently rated the #1 most reputable company in the US, #1 for innovation, and is frequently ranked at the top in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud. As a member of the AWS Support team, you will be at the forefront of Cloud technologies experiencing the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success.We have a team of talented engineers located in multiple locations around the world, and are growing rapidly.Some travel required (10-25%). Portfolio and/or eLearning sample required at interview.Key job responsibilities• Design and develop creative, learner-centered, performance-based training materials in multiple modalities including eLearning, blended learning content, videos, tutorials, etc• Lead the development and implementation of new learning models and content design templates• Develop rapid and agile techniques and processes to create content for a frequently changing environment• Lead needs analyses and learning strategy development activities to improve individual and organizational performance through learning• Develop curriculum using multiple synchronous and asynchronous training modalities, including instructor-led, micro-learning, blended learning, and training materials• Coach and mentor junior developers in use of tools and instructional design methodologies• Effectively manage multiple projects and initiatives from analysis to evaluation• Continuously self-educate on the latest trends and practices in learningA day in the lifeCurriculum Developers are also Program Managers; each CD owns a portfolio of AWS services and their associated training courses and materials. CDs interface with business leaders and internal Learning Business Partners to assess the training needs of their services. CDs are responsible for maintaining existing training content, addressing course feedback, and leading content development and refresh projects. A typical day in this role might involve: communicating with peers and stakeholders, updating project documentation with current statuses, authoring elearning courses, maintaining phased onboarding plans, interfacing with our learning management system to action updates or pull reports, attending meetings, and completing peer QAs.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of experience in an instructional design/curriculum development role or similar, including significant experience in creating eLearning courses- 1+ years of program or project management experience, handling multiple concurrent projects- 1+ years experience in using authoring tools, such as Articulate Storyline, Adobe Captivate in addition to experience in multi-media development with audio, video, and/or graphic design (e.g., Audacity, Adobe Audition, Camtasia, Adobe Premiere Pro, Final Cut Pro, Adobe Illustrator, Photoshop)- 1+ years experience working with Learning Management Systems (LMS) such as Cornerstone, Thinking Cap ...

Sr. Program Manager, Self Service & Automation, Customer Engagement Technology

Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of our automated tools as well as through Artificial Intelligence (AI). You will own and execute a complex projects and programs that spans across the globe and multiple organizations within Amazon. You will be a thought leader and innovator within the organization. The successful candidate has a collaborative work style, an innovative mindset, and an unparalleled work ethic. You have an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. Key job responsibilities- Be a singular owner of the program, managing all aspects of stakeholder engagement and deliverables from inception to launch, as well as the overall program’s strategy and roadmap.- Define business and systems requirements working with internal and external customers.- Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Work collaboratively with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. Support partner teams to refine processes and increase efficiency in line with program objectives.- Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders.- Manage multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support.- Track delivery against program objectives and implement proposals to improve program services and efficiencies.- Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations.- Ideate and drive strategic change across the broader CET team.A day in the lifeAs a Program Manager in our Customer Engagement Technology team, your day is a dynamic blend of strategic oversight and collaborative problem-solving. You begin by reviewing updates from science and engineering teams, ensuring projects align with broader objectives. Throughout the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide cross-functional teams and prioritize projects that support our shared goals.Communication is at the core of your role. You craft stakeholder updates, prepare for roadmap reviews, and contribute to business presentations, distilling complex information into actionable insights. Between meetings, you tackle strategic planning, brainstorming innovative approaches to customer engagement and refining organizational goals. Your adaptability is constantly tested as you switch between tasks, solving unexpected challenges in our fast-paced environment.Collaboration is key as you work with engineering, science, and product teams, fostering innovation and making data-driven decisions. At day's end, you reflect on your impact, knowing you're at the forefront of implementing cutting-edge technologies that enhance Amazon's customer experiences globally.This challenging yet rewarding role is supported by Amazon's comprehensive benefits package. We value diversity and encourage all passionate individuals to apply, even if they don't meet every qualification. Join us in shaping the future of customer engagement technology!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Intuitive understanding of optimal versus sub-optimal customer experiences, with ability to quickly assess the situation and identify solutions to improve/fix. ...

Process Engineer, Central Ops - Forney, TX

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, driven, and diverse leaders. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking leaders to work with the Central Operations Process Engineering (PE) team. The PE team is a globally diverse group of operational leaders driving process stabilization, standardization and continuous improvement for the Global Customer Fulfillment (GCF) Network. This team is essential to establish and execute benchmark operating standards, accelerate implementation of technology advancements and to strengthen process knowledge for the operational leaders across the Fulfillment Center (FC) network. As we continue to rapidly grow our FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the needed process knowledge, established standards and benchmark practices for great process control. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, buildings and regions, by driving standard operating procedures to deliver strong performance. The team will also work closely with (Amazon Customer Excellence System) ACES leadership to define, teach, and translate standard work across the GCF Network. Key job responsibilitiesAs a Process Engineer, you will have the opportunity to join a diverse team of leaders with the objectives to pursue variation reduction, optimize standard work to reduce cost, and build mechanisms to drive compliance toward the standards. You will be responsible for the prioritization of efforts within the buildings, region, and super region to reduce variation from the standards and ultimately improve process control and performance. This role requires the ability to insist on the highest standards for process execution, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the super region. Some of the position’s key responsibilities include:- Evaluate performance objectives and metrics across the super region to proactively identify process improvement opportunities and largest gaps to benchmark performance supporting prioritization efforts for improvement opportunities - Audit, teach, and drive execution to the benchmark standards while acting as a catalyst for continuous improvement and process execution in the super region- Develop and implement detailed standard operating procedures to support daily operations within established process control limits for each fulfillment process- Partner with operational leaders within the FCs to execute implementation of established standard work and process improvements driving stabilization and standardization across the super region- Play a critical role in training operational leaders in the FCs as it relates to knowledge gaps within the super region to support reduction of variation in process standards- Partner with ACES for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance- Execute, measure and support communication of variation reduction impacts in partnership with the site leaders responsible for day to day operations- Work with cross-functional teams such as Engineering, AFT, Learning and Talent Development and ACES to deliver and deploy network wide initiatives- Ability to travel up to 25% of the time to FCs across the designated super region. There may be travel outside the established super region for specialized trainings or continuous improvement efforts.BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Senior Security Engineer, Maximum Application Security Team (MAST)

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the Stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and automated secure code review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Lead execution and definition of security strategy for your team* Mentor and develop teammates both technically and professionally* Seek out, develop, and advocate for new technology to identify and mitigate complex risks* Effectively navigate novel situations and problems that do not have a defined solutionAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with at least three of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Advanced knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

Account Executive, Sales

Ready to Revolutionize eCommerce? Join Amazon Veeqo's Rocket Ship!Are you passionate about transforming the eCommerce landscape? Do you thrive in high-growth environments? If so, we have an extraordinary opportunity for you!Veeqo, Amazon's crown jewel in shipping solutions, is seeking a dynamic Account Executive / Business Development Manager to fuel our explosive growth. Acquired by Amazon in 2021, Veeqo has already achieved remarkable milestones:• Reached S-Team goal status within one year• Triumphantly launched at Accelerate 2022• Received the green light for ambitious sales expansionOur Vision: Become the ultimate back-office hub for eCommerce sellers, revolutionizing both on-Amazon and off-Amazon businesses.Your Mission (Should You Choose to Accept It):• Spearhead our outbound sales efforts, showcasing our cutting-edge Inventory and Shipping solution• Engage with Amazon MFN (Merchant Fulfilled Network) Sellers, demonstrating how our customer-centric features can skyrocket their success• Exceed high-impact targets in a fast-paced, exhilarating sales environmentThe Ideal Candidate:• A sales maverick with a proven track record in outbound sales• Embodies Amazon's core Leadership Principles: - Deliver Results - Customer Obsession - Insist on Highest Standards - Learn and Be Curious - Bias for ActionWhy Veeqo?• Be part of a game-changing solution that's reshaping eCommerce fulfillment• Work with cutting-edge technology that's making waves in the industry• Unparalleled growth opportunities within the Amazon ecosystem• Collaborate with a passionate team of innovators and thought leadersAre you ready to make history in the eCommerce world? Join us at Veeqo, where your career will skyrocket alongside our meteoric growth!Apply now and be part of the future of eCommerce!Key job responsibilitiesThe Account Executive primary responsibility will be to proactively reach out to potential customers and generate new business opportunities for the company. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and close sales.- Prospecting: A knowledge of hunting the correct point of contacts and levels will be needed. Comfort engaging with all levels (Management to C-Suite) is also needed. - Prospect Engagement: Initiate outbound calls to sellers and engage them in meaningful conversations- Introduce our product, highlight its benefits, and address any questions or concerns they may have- Encourage account sign up and channel connection- Build rapport and establish strong relationships with sellers through effective communication and active listening- Understand seller needs, challenges, and goals to position our offering as a valuable solutionProduct Knowledge: - Develop a deep technical understanding of our product, including Power features, it's benefits, and competitive advantages- Articulate this information clearly and persuasively to sellers, highlighting how our offering can meet their specific requirementsSales Presentations: - Deliver compelling sales demonstrations to sellers, via video communicationObjection Handling: - Address objections or concerns raised by sellers in a professional and persuasive manner- Provide accurate information, overcome objections, and position our offering as the optimal solutionSales Closing: - Utilize effective sales techniques to guide sellers through the decision-making process and active seller statusSales Metrics and Reporting: - Track and report sales activities, outcomes, and pipeline progress using Salesforce- Provide regular updates on sales performance, Voice of the seller, and key learning's to the sales manager or teamCustomer Relationship Management: - Maintain relationships with existing customers, ensuring their satisfaction and identifying upselling opportunities through Power Feature adoption- Nurture long-term relationships to drive life time value and referralsContinuous Learning: - Stay up to date with industry trends, product knowledge, and sales techniques- Participate in training programs, attend sales meetings, and engage in self-development activities to enhance sales skills and effectiveness- Written and verbal communication- Interpersonal skills experience- Persuasion and negotiation knowledge- Knowledge in self-motivation and target-driven- Experience to work independently and as part of a team- Knowledge with CRM (customer relationship management) software and sales tools- Experience to handle rejection- Results-oriented knowledge- Experience to adapt and willingness to learnBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Sr Product Cost Engineer, Amazon Custom Modules

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The should-cost engineer will be responsible for building detailed cost models, bench marking component costs, and supporting live negotiations with suppliers. You will interact with multiple levels within the organization and multiple functions and therefore will need to be adaptable in understanding the needs of different stakeholders.Key job responsibilities* Building detailed should-cost models across different electro mechanical product (e.g., PCBAs, mechanical server chassis) for new products and products in production.* Driving excellence throughout the should-cost modeling execution and establish mechanism to scale and streamline across similar products.* Conducting should-cost training and coach other junior cost engineers. * You are the owner of Should-Cost Strategy and need to be ‘customer obsessed’ while being independent enough to fully identify the appropriate value capture path.* Influence and serve as an expert to aid in design for cost/value and improve product cost, manufacturing cost and integration cost. * Playing a critical, technical fact base holder role in supplier negotiations. * Travel: Candidates need to be willing to travel internationally 30% or more, visiting suppliers and key functions to embed our Should-Cost approachAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS degree in relevant technical discipline.- 8 to 10 years of experience working for a technology type company in product development related functions (manufacturing, development, innovation, research, design).- Experience in fundamental manufacturing processes and related cost impact in mechanical(stamping, machining, welding, molding etc) or PCB and PCBA is preferred.- Professional knowledge of cost modeling methods and tools ...

Sr Embedded Software Engineer, Amazon Devices - Connectivity SW

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Sr. Software Development Engineer, you will engage with experienced cross-disciplinary staffs to conceive and design innovative consumer products. Vertically your ownership can span across application, device framework, proprietary connectivity stack, drivers and low level wireless controller coexistence and scheduler algorithms. Horizontally you will be given to opportunity to work and own connectivity solutions across all Amazon digital devices spanning from Kindle, Fire TV, Echo, IOT and more as well as application on mobile devicesThe Amazon Connectivity team designs connectivity software solutions for Amazon devices encompassing wide range of products including the Echo family of devices. You can be part of a fast-paced, agile and innovative team who is bringing new connectivity experiences to the exciting range of devices in a startup like environment. We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications by integrating Bluetooth protocol stack software and other components on the Android and/or embedded platforms. This is a high visibility team where you will get a chance to make a positive impact on customer experience.Amazon connectivity software solutions are deployed in the revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building and integrating Bluetooth software stack on Android and other embedded platforms . This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know.A day in the lifeWe are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience.About the teamAmazon products are revolutionary consumer devices that have become the #1 best-selling Amazon products. From products like Echo. Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more, our team creates products to keep you connected to the things you love and need. Collaboration, thinking outside the box, innovation, and long term thinking are at the core of how we operate. On this team, you will be able to learn and teach others how to think outside the box, stretching what is possible within our devices/technology by writing solid code and designing solutions that are extensible, maintainable and scalable.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. ASIC Design Engineer, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Be part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a groundbreaking wireless solution with few legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesIn this role you will:· Work closely with the system architects to develop world-class SOC and IP blocks, which meet power, area and performance targets.· Define, configure and integration SoC Subsystems· Contribute to the SoC floor planning effort· Define and develop any necessary support logic· Configure, instantiate and integrate 3rd party IP blocks· Understand low power design & the impact of DFT on the blocks· Perform initial synthesis & timing analysis· Assist verification team in unit verification including test plan development· Assist with debug and bring-up About the team BASIC QUALIFICATIONS· Bachelor's degree in Electrical / Communications Engineering or related field, or equivalent experience · 7+ years of experience in digital design, preferably in SoC design and implementation ...

Partnership Acquisition Specialist, Last Mile

Equal parts business development lead and account manager, Amazon’s team of regional Senior Business Development Managers (Sr. BDMs) source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Last Mile. A Sr. BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world. Key job responsibilitiesAs a Sr. Business Development Manager (Sr. BDM), you will partner with 60-80 candidates as we recruit and vet assess DSPs to join the program. The Sr BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program. The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right station opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon. A Sr. BDM will collaborate with an integrated internal team of Operations leaders, Product Managers, Business Coaches, and Compliance teams to ensure we identify highly qualified candidates to join the network. The Sr. BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.A day in the life- Developing recruiting and placement strategy to identify DSP prospects to meet program growth plans in market.- Overseeing the entire candidate journey, from developing pipeline to business launch, and concluding with ramp completion and driving improvements that lead to higher-quality candidate outcomes and drive candidate engagement.- Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety. - Collaborating cross-functionally with internal partners including regional Business Coach and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and onboarding DSPs to launch phase. - Driving engagement, education, and support of the DSP owner candidates who have earned a position with in the program and are awaiting station assignment. - Evolving candidate and stakeholder experience through continual process improvements.- Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.- Traveling to support candidate recruitment and experience (approximately 10 days/month); 3 days/month in the Austin Office, but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.About the teamAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of DSPs and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree.- 5+ years of relevant work experience in business development, relationship management, or account management. ...

Software Development Engineer, AWS Supply Chain, AWS Supply Chain

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through the delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.It's truly Day 1 for our team in AWS Supply Chain. This is your opportunity to be an engineer on a team that's building a suite of AWS Apps and Services to tackle a huge problem space. You'll be an integral part of building services that leverage cutting-edge AWS technologies like SageMaker, Forecast, Athena, QuickSight, Glue, and more. As a member of this team, you'll wear many hats, own large chunks of design and development work for various components, and establish the technology processes and practices that will lay the groundwork for the organization as it grows.What you will do here:We're looking for software developers who thrive when presented with complex challenges and can serve as strong mentors for other engineers as the team grows. Think of this as a start-up within AWS, combining the challenges and growth opportunities of a start-up with the scale and scope of AWS. This is your chance to think big, fail fast, learn even faster, and iterate quickly to launch.Specific responsibilities include the following:* Deal with ambiguity in solving a complex supply chain problem space that has not been tackled at this scale before.* Work with other engineering teams who are aligned towards the same goal, with many opportunities for cross-team influence, architecture, and collaboration.* Be a key contributor in setting the team's technical direction, best practices, and plan for the years ahead.* Front-end and full-stack engineers will work closely with Product, UX, and Engineering teams to define the customer experience and then design & implement it with best-of-breed web technologies and AWS services.* Back-end engineers will design and build the core backbone infrastructure and platform of services leveraging key AWS capabilities and cutting-edge ML, AI, and analytics models.This team is a great fit for you if:* You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people working together towards a common goal. * You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact on their functions and interactions. * You'd like to be directly responsible for solving real customer problems. * You are a passionate learner and are motivated to take on new challenges. * You want to have fun; surround yourself with a highly talented pool of engineers who like to solve complex problems but also enjoy work-life balance.Key job responsibilitiesDeal with ambiguity in solving a complex supply chain problem space that has not been tackled at this scale before.Work with other engineering teams who are aligned towards the same goal, with many opportunities for cross-team influence, architecture, and collaboration.Be a key contributor in setting the team's technical direction, best practices, and plan for the years ahead.Front-end and full-stack engineers will work closely with Product, UX, and Engineering teams to define the customer experience and then design & implement it with best-of-breed web technologies and AWS services.Back-end engineers will design and build the core backbone infrastructure and platform of services leveraging key AWS capabilities and cutting-edge ML, AI, and analytics models.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, AWS Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team that launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS engineering organization? AWS Industry Products (IP) is an AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to real world industry problems. We dive deep with industry leaders to solve problems and unblock industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses.We are looking for Software Development Engineers obsessed with customer success, passionate about simplification and design-thinking and excited to dive deep into the growth opportunity of delivering new product categories to new customer types in an emerging technology space. The position represents a rare opportunity to be a part of a fast-growing business, and help shape the technology and product as we grow. As a software engineer on the Danica AI/ML team, you will work with applied scientists to build distributed systems that leverage state-of-the-art multi-modal AI model building infrastructure to identify objects in sensor data (such as video streams from cameras). You will use OpenSearch technology to enable automative developers to efficiently query for scenarios such as pedestrians on a sidewalk using semantic and structured queries. Our technical challenges involve back-end software engineering, applied science, and front end development. We need to develop and apply quantitative algorithms (e.g. machine learning, computer vision, network optimization) to make industry process analysis relevant and actionable for operations engineers. We build software and information systems to process massive scale operational data, infer information relationship across complex systems, train decision models and apply them to critical operations at industrial scale. We work very closely with innovative, market leading customers to drive effective digital transformation of entire industries and the supply chains that support them.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You will have the opportunity to work with cutting-edge technology involving modern databases, AI, ML, Big Data, search and more.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Product Manager, Global Payment Tech

Amazon Payments is looking for a high energy Senior Product Manager with proven experiences in thought leadership and detailed execution to own and drive product performance and operational excellence in Global Payment Tech team. The successful candidate will work backward from the customer to innovate on product features, measure and mine insights from data, and work with engineering teams to deliver. The scope of this role requires close partnership with internal and external stakeholders with diverse backgrounds, as we look to continue reinventing on behalf of the customer to offer the ease and convenience that they have come to expect from Amazon. In this position, applicants will be responsible for driving product management for critical payments charters, associated operational excellence, and building the appropriate work-streams to enable programmatic excellence for our internal businesses and customers. Applicants should be comfortable with ambiguity and willing to roll up their sleeves to get the job done. The ideal applicant will possess both a business background that enables them to drive product delivery as well as a technical background that enables them to easily interact with software development engineers. The candidate should be creative, extremely detail oriented, customer obsessed, analytical, have global perspective and an understanding of the digital commerce and payments industries. This opportunity also requires, problem-solving, project management, data analytics and exceptional communication. At the core of the position is high attention to detail and delivering high quality results on time. You will play a critical role to enable continuing scalability by raising the bar of our external partner’s quality, availability, and efficiency. · Key job responsibilitiesThe ideal candidate is analytical, loves working backwards from data and customer insights in order to influence the right technology and features, and resourceful in finding innovative solutions to unsolved problems. As a product leader you will have a proven track record of creating a strong vision, managing a dynamic roadmap, communicating priorities clearly with a broad set of stakeholders and successfully delivering results.The ideal candidate will be strong in more than one of the following areas:Lead product definition – Own and drive the customer working-backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences.- Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.- Project management, including creating business justifications and functional requirements for product features and services.- Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents.- Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.- Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Embedded Software Development Engineer, Alexa Devices

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo.We are looking for talented and motivated embedded software development engineer to join the team, innovate and build cutting edge Amazon Echo devices that deliver intuitive and intelligent voice assistant to millions of customers with many exciting features!Key job responsibilitiesWe are looking for a talented and passionate Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. In this role, you will: • Be responsible for system architecture and development of new features for embedded systems • Investigate, prototype and deliver new and innovative system solutions • Profile, Analyze and optimize system level performance • Design, develop and verify firmware for embedded systems • Participate in design reviews, API development, and documentation • Work with new technologies that are vital to product development • Deliver investigation plans and reports, architectural documents, design specs, software and firmware source code, build scripts • Perform tasks including debug, bring-up, Beta and production software development • Collaborate with both software and hardware product teamsBASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 4+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of building production software experience- Experience programming with at least one software programming language- Experience in embedded development in C/C++ ...

Control Systems Lead - Fort Worth, TX

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Senior Technical Programmer Writer, Global Edge Compute (Amazon Robotics)

Global Edge Compute (Amazon Robotics) is looking for a Technical Programmer Writer who is eager to make complex product and engineering designs easy to use and meaningful for developers. This position will report to the Senior Manager for the Global Edge Compute team and have complete ownership of all technical documentation. This position provides significant scope and is an excellent stepping stone for someone looking to move to the next level in their career.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for developers. We’ll need you to hit the ground running, interacting daily with engineering, operations and robotics team to help guide their onboarding to Unified Workcell Compute, along with ongoing development. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Programmer Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to Unified Workcell Compute, and more. About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of everyone on our team and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Sr Product Manager Tech, OpsTech Solutions

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Senior PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Privacy Specialist, Amazon Privacy Regulatory Compliance and Operations

An opportunity to join a growing Privacy Regulatory Compliance and Operations team, this person will play a critical role as we continue to innovate customer-obsessed solutions to address ever-expanding global privacy requirements. We are seeking an experienced privacy subject matter expert to join as Senior Privacy Specialist to support key, global privacy initiatives, with a specific focus on the North America region privacy requirements and risks associated with sensitive personal data. Applicants should have a broad understanding of global privacy laws and emerging trends.Key job responsibilities• Acting as member of team of experts on privacy compliance who support global initiatives across Amazon.• Applying a working knowledge of global data privacy requirements and regulatory and industry frameworks to develop compliance strategies to address emerging requirements.• Diving deep into existing Amazon privacy frameworks and building upon these to address new and emerging privacy requirements.• Articulating compliance implications to relevant teams.• Leading compliance and privacy related initiatives to drive adoption of new policies, and frameworks. May include emerging requirements for artificial intelligence.• Influencing product roadmap prioritization and advising senior leadership on privacy compliance risks.• Driving process improvement and control implementation projects in coordination with compliance assurance team. This may include the resolution of audit findings and the execution of projects originated from internal assessments.• Leading projects to implement standards, tools, and processes supporting privacy.A day in the lifeYou will work to ensure that our products are designed, operated, maintained to protect customer trust. You will lead high-impact, cross-team Privacy-oriented initiatives across Amazon. You will work with product and engineering teams from initiation to deployment, will be responsible for privacy compliance, interfacing with Legal, technical teams, Public Policy, and external groups. You will drive programs to achieve compliance with new and emerging privacy regulation and maintain compliance with global privacy requirements.You will work independently to identify risks and act as a thought leader who recommends and leads risk mitigation strategies. You will prioritize work in a fast-paced environment supporting initiatives related to new requirements focused on protecting sensitive personal data and new comprehensive privacy laws.BASIC QUALIFICATIONS7+ years of experience in global privacy compliance roles.· Prior experience supporting and/or operationalizing US comprehensive privacy laws, US laws regulating sensitive personal data, GDPR.· Experience working in tech orgs; AdTech experience a plus.· Excellent written and verbal communication skills.· Strong knowledge of risk management methods and industry best practices.· Ability to understand complex business processes and technologies.· Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.· Proven history of having worked effectively across cross-functional teams and business functions to drive positive change. ...