On the Customer Engagement Technology (CET) team, part of Amazon’s Customer Service organization, we redefine the customer contact experience by exposing a voice-based contact channel (AVA) which using an automated assistant (voicebot) to better understand the customer problem and guide them to resolution via automation....
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector....
About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day....
Grow your administrative career in a supportive, dynamic, team-oriented environment! Are you a proactive, detail-oriented Executive Assistant who thrive in fast-paced, multi-faceted role? Are you ready to demonstrate your organizational skills while taking on new challenges and opportunities for development with a supportive team that will encourage you to advance your capabilities and achieve new heights?...
Are you passionate about leveraging AI/ML to solve complex security challenges at scale? Do you thrive in creating seamless, user-centric experiences that simplify complex systems?...
What we doThe Security Issue Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems....
One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing....
How can we build talent pipelines to support Amazon’s growth? What is important for talent to be successful at Amazon? How can we better predict talent movement (promotions, transfers, attrition) and quantitatively identify the root causes?...
About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally....
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running....
The Amazon Security Threat Intelligence (ACTI) organization is responsible for investigating and understanding threat actors that are targeting Amazon’s businesses. As a Software Engineer you will be a member of the ACTI Engineering Team....
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry....
The xACE team (Cross-Banner Analytics, Capabilities & Enablement) is a team of business analysts and business intelligence engineers that provide data and analytics capabilities to support some of the most critical Grocery initiatives....
Amazon is seeking a Senior Software Development Engineer (Sr SDE) who is passionate, innovative and wants to lead development of the next generation of transporter support software systems....
We're looking for an experienced Software Development Manager (SDM) to lead the development of the next generation of transporter support software systems. The Shipping & Delivery Support (SDS) Tech team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters, delivering packages to customers on behalf of Amazon, with best-in-class support when they need it....