Sr. Manager, Program Management, WorldWide Andon Cord

Amazon's Andon Cord team is looking for a Senior Manager, Program Management to lead program management initiatives across marketplaces to improve the customer experience and scale Defect elimination efforts worldwide. The role is highly collaborative and requires driving close alignment upstream and downstream, on large-scale initiatives that are a mix of identifying and delivering on new opportunities as well as process standardization to maximize the Defect Elimination impact of the Andon Cord mechanism.Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate unsatisfactory purchasing experiences that may edge customers to return items or not return to Amazon. Andon Cord empowers our front-line customer service agents to pull a product off the Amazon website if they think that there is a problem with any of the products sold, in addition to statistical and machine learning-based automated pulls.The role will require close partnership with Product, Science and engineering teams within Worldwide (WW) Defect Elimination to develop and deliver on complex roadmaps. The role will also work with Retail/3P Business and Operations teams, Fulfillment Center, Customer Service Operations/Amazon Customer Excellence Systems (ACES) in addition to WW Defect Elimination stakeholders to deliver a high-quality customer experience and standardize it across all Amazon marketplaces. The ideal candidate will have proven leadership ability as well as thrive on ambiguity. This candidate should be a self-starter with a penchant for diving deep into large datasets and can influence leadership across multiple organizations to align them towards a common vision. This position will also lead a team of highly skilled Program Managers in order to continuously improve the customer experience.Key job responsibilities- Champion Defect Elimination within and outside the Customer Service Org and be the go-to person for all things related to Andon Cord resolution.- Lead a team of Program Managers to streamline Andon Cord resolution and address resolver pain-points to improve resolution quality as well as speed of resolution.- Actively and effectively network with other teams, including Retail/3P Business and Operations, Transportation, Fulfillment Center and all Customer Service (CS) support functions to devise solutions that drive a “first-time right” approach to Defect Elimination and safeguard customer experience.- Proactively identify opportunities for innovation and invention, pilot the best ideas, and then implement broadly if proven to be advantageous.- Manage prioritization and trade-offs among technical and operational lift, and competing priorities across multiple stakeholder teams.- Be the voice of the customer and drive strategic product vision and roadmap to amplify the defect elimination impact of Andon Cord.- Drive alignment with senior leaders and key cross-functional partners; regularly report out to them in an effective and concise manner.- Partner closely with other program/product leaders, customer & seller facing teams, operations teams and tech leadership to champion resolution to seller concerns.- Drive process improvements and keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. - Hire and develop a high performing team of Program Managers, raising the bar with each hire and mentoring your team to attain their business and career goals.- Design the right team structure and mechanisms to meet long-term business goals.A day in the lifeYou will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects, and adhere to business plans towards shared objectives.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanBASIC QUALIFICATIONS- Bachelor's degree- 7+ years of team management experience- Experience in a senior leadership position requiring a high degree of comfort exercising high-judgment leadership decisions in fluid environments, a clear bias for action and a track record of delivering results ...

Sr Embedded Software Engineer, Amazon Devices - Connectivity SW

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a Sr. Software Development Engineer, you will engage with experienced cross-disciplinary staffs to conceive and design innovative consumer products. Vertically your ownership can span across application, device framework, proprietary connectivity stack, drivers and low level wireless controller coexistence and scheduler algorithms. Horizontally you will be given to opportunity to work and own connectivity solutions across all Amazon digital devices spanning from Kindle, Fire TV, Echo, IOT and more as well as application on mobile devicesThe Amazon Connectivity team designs connectivity software solutions for Amazon devices encompassing wide range of products including the Echo family of devices. You can be part of a fast-paced, agile and innovative team who is bringing new connectivity experiences to the exciting range of devices in a startup like environment. We are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications by integrating Bluetooth protocol stack software and other components on the Android and/or embedded platforms. This is a high visibility team where you will get a chance to make a positive impact on customer experience.Amazon connectivity software solutions are deployed in the revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building and integrating Bluetooth software stack on Android and other embedded platforms . This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know.A day in the lifeWe are looking for passionate, hard-working, and talented software engineers who have experience building innovative, mission critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience.About the teamAmazon products are revolutionary consumer devices that have become the #1 best-selling Amazon products. From products like Echo. Fire TV, Echo Show, Echo Dot, Smart home solutions, and much more, our team creates products to keep you connected to the things you love and need. Collaboration, thinking outside the box, innovation, and long term thinking are at the core of how we operate. On this team, you will be able to learn and teach others how to think outside the box, stretching what is possible within our devices/technology by writing solid code and designing solutions that are extensible, maintainable and scalable.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr B2B Strategic Adoption Mgr, STRAT Strategic Account Management

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business (AB) Strategic Adoption Managers (SAMs) work with Strategic Account Executives (SAEs) to develop the strategy and solutions that help our largest Customers transform how they purchase for work using AB.The SAM will develop relationships with Customer purchasing, finance, and and other business leadership personas to understand Customer challenges. As "go deep" experts within AB, SAMs use problem solving, data analysis, best practice, and creativity to structure programs that incorporate AB into Customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.The Strategic Adoption Management team is most like an "Account Management" role within the Strategic Sales organization; While SAMs may identify new points of contact within customer accounts, SAMs do not develop net-new customers or business.Roles and Responsibilities:· Manage multiple concurrent Customer projects across a variety of industries· Accelerate AB adoption through key Initiatives including data analysis, surveys, user outreach, AB specific programs, and relationship building· Analyze Customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance· Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions· Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams· Meet or exceed targets for Customer spend adoption· Define requirements, scope program, and provide recommendations utilizing AB solutions.· Look around corners to make sound, Customer obsessed recommendations· Provide timely, clear and concise, and complete communications to Customer and Amazon Business Leadership· Assess program risks, anticipate challenges, and request support in escalation management when necessary· Relay Customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teamsThis role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA. Other locations may be possible upon further consideration. BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels ...

Area Maintenance Manager 2025- (Recent and Upcoming Graduates)

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.As an Area Maintenance Manager, you will have the opportunity to own your impact by leading a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers.You will dive into standard work, innovation, and continuous building improvements. You will focus on process enhancements and creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.• Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.This role will start between April 2025 and September 2025.Locations and Placement:PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Support, mentor and motivate direct report Amazon Mechanical Technicians• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager promotes and conducts good housekeepingBASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil). ...

Sr Product Cost Engineer, Amazon Custom Modules

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The should-cost engineer will be responsible for building detailed cost models, bench marking component costs, and supporting live negotiations with suppliers. You will interact with multiple levels within the organization and multiple functions and therefore will need to be adaptable in understanding the needs of different stakeholders.Key job responsibilities* Building detailed should-cost models across different electro mechanical product (e.g., PCBAs, mechanical server chassis) for new products and products in production.* Driving excellence throughout the should-cost modeling execution and establish mechanism to scale and streamline across similar products.* Conducting should-cost training and coach other junior cost engineers. * You are the owner of Should-Cost Strategy and need to be ‘customer obsessed’ while being independent enough to fully identify the appropriate value capture path.* Influence and serve as an expert to aid in design for cost/value and improve product cost, manufacturing cost and integration cost. * Playing a critical, technical fact base holder role in supplier negotiations. * Travel: Candidates need to be willing to travel internationally 30% or more, visiting suppliers and key functions to embed our Should-Cost approachAbout the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS/MS degree in relevant technical discipline.- 8 to 10 years of experience working for a technology type company in product development related functions (manufacturing, development, innovation, research, design).- Experience in fundamental manufacturing processes and related cost impact in mechanical(stamping, machining, welding, molding etc) or PCB and PCBA is preferred.- Professional knowledge of cost modeling methods and tools ...

Learning Experience Designer, Amazon Pharmacy L&D

At Amazon Pharmacy, we're committed to building the future of pharmacy and delivering the earth's most customer-centric pharmacy experience. We're seeking an innovative, driven Learning Experience Designer to join our team and help shape the future of healthcare learning and development.The ideal candidate is a smart, problem-solving professional with experience working across multiple instructional delivery modalities. They will create and continuously improve learning programs using an array of creative approaches, including cutting-edge AI-assisted development, to inspire learners and drive productivity. This includes eLearning, just-in-time performance support, instructor-led course materials, and other innovative learning programs.This role requires an individual who can thrive in a fast-paced, highly engaged environment, connect the dots organizationally, network effortlessly, and influence various roles, levels, and profiles to drive collaboration. They should be able to leverage the latest technologies and methodologies to deliver impactful learning experiences.We're looking for someone who can innovate, move quickly, and isn't constrained by how things have been done before. Your ability to adapt and drive change will be crucial in shaping the future of learning at Amazon Pharmacy.Please include a work portfolio demonstrating your experience with storyboarding, course authoring tools, and instructional design theory when applying. Examples of AI-assisted content development are highly encouraged.Key job responsibilities- Partner with program managers, subject matter experts (SMEs), and key stakeholders to identify training needs and develop comprehensive learning strategies- Conduct needs analyses and create detailed storyboards to map out engaging and effective learning experiences- Solve business problems with focus on understanding root causes and driving forward-looking opportunities - Utilize AI-powered tools to enhance content creation, personalization, and learner engagement- Design and develop course content across various modalities, including eLearning, VILT, and AI-assisted adaptive learning paths- Manage multiple curricula development projects simultaneously - Consistently utilize robust project management practices, including the use of project management tools to track deliverables, timelines, and resources- Adapt instructional materials for different formats, with a focus on leveraging AI to streamline the conversion process- Evaluate the effectiveness of learning programs using data-driven approaches and analytics- Coach and mentor less experienced staff on advanced instructional design techniques, including storyboarding and developmentBASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in instructional design and developing learning content- Bachelor's degree in a relevant field or equivalent work experience- Proficiency in storyboarding and creating detailed learning blueprints- Expertise in designing, developing, and implementing training for Operations and Technical Teams- Demonstrated experience in creating multi-modal training materials (ILT, e-learning, video)- Proficiency with eLearning development tools (e.g., Articulate 360, Adobe Captivate)- Strong data analysis skills to assess training effectiveness and ROI- Ability to obtain pharmacy technician licensure, certification, or state equivalent if required ...

Associate Assurance Consultant, AWS Security Assurance Services

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWe are an AWS deals team and partner across GTM teams by crafting high-quality commercial deal strategies within both Commercial and Public sectors to sustainably grow the business and accelerate customer outcomes. Our team of dedicated deal leads have expertise across Global Services and at each business unit level (AMS, ProServe, Training & Certification, Security, and Support) to build, execute, and accelerate commercial strategies at the singular, multi-GS, and pan-Amazon levels. To learn more about how, why, and when to engage GSDE, refer to our Resource Center.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required ...

ASIC Power Engineer, Cloud-Scale Machine Learning Acceleration team

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries.AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Custom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Cupertino, CA, USA | Austin, TX, USABASIC QUALIFICATIONS* BSc degree in Electrical Engineering or Computer Engineering.* 8+ years of experience in SOC development, with proven track records of ownership and deliveries* 3+ years of experience with power analysis and optimization * Experience working with SOC verification tools - simulation and emulation* Good programming skills. Knowledge of one or more of following programming languages: C, Python, Perl.* Deep understanding in all SOC development domain including design for power, IR drop, LdI/dT etc. ...

Sr. Risk Manager, Identity and Access Management

We are looking for an experienced Risk Compliance Manager. In this position, you will drive investigation improvements through development and implementation of operational compliance frameworks, policies, and procedures to ensure adherence to regulatory requirements and industry best practices. You will also lead the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action. You will partner with numerous Amazon teams, including Legal, and more than 15 business, product, and policy teams. Key job responsibilities• Develop and maintain the organization's IAM risk and compliance management through improvements in the investigations process. • Coordinate the IAM risk and compliance assessment process to identify, analyze, and prioritize key risks and compliance requirements related to user access and entitlements• Implement IAM risk mitigation and compliance strategies in collaboration with the IAM team and business stakeholders• Monitor and report on the organization's IAM risk and compliance profile, including emerging risks, compliance issues, and trends• Provide IAM risk and compliance management training and guidance to employees across the organization• Collaborate with internal audit, legal, and other control functions to ensure a cohesive approach to IAM risk and compliance management• Stay up-to-date on industry regulations, standards, and best practices related to IAM risk and compliance management• Manage a team of IAM risk and compliance investigators, and coordinate their activities to support the IAM risk and compliance management programAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree or equivalent- Experience developing and implementing of standards, policies and programs or equivalent- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Strong technical understanding of IAM concepts, technologies, and best practices ...

Senior Account Executive, PubSec - Local Government

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Software Development Engineer, AWS Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Are you inspired to work with a team that launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS engineering organization? AWS Industry Products (IP) is an AWS engineering organization chartered to build new AWS products by applying Amazon’s innovation mechanisms along with AWS digital technologies to real world industry problems. We dive deep with industry leaders to solve problems and unblock industries, enabling them to capitalize on new digital business models. Simply put, our goal is to use the skill and scale of AWS to make the benefits of a connected world achievable for all businesses.We are looking for Software Development Engineers obsessed with customer success, passionate about simplification and design-thinking and excited to dive deep into the growth opportunity of delivering new product categories to new customer types in an emerging technology space. The position represents a rare opportunity to be a part of a fast-growing business, and help shape the technology and product as we grow. As a software engineer on the Danica AI/ML team, you will work with applied scientists to build distributed systems that leverage state-of-the-art multi-modal AI model building infrastructure to identify objects in sensor data (such as video streams from cameras). You will use OpenSearch technology to enable automative developers to efficiently query for scenarios such as pedestrians on a sidewalk using semantic and structured queries. Our technical challenges involve back-end software engineering, applied science, and front end development. We need to develop and apply quantitative algorithms (e.g. machine learning, computer vision, network optimization) to make industry process analysis relevant and actionable for operations engineers. We build software and information systems to process massive scale operational data, infer information relationship across complex systems, train decision models and apply them to critical operations at industrial scale. We work very closely with innovative, market leading customers to drive effective digital transformation of entire industries and the supply chains that support them.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You will have the opportunity to work with cutting-edge technology involving modern databases, AI, ML, Big Data, search and more.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Finance Manager, Amazon Business Finance

Entering the business to business (B2B) market is one of Amazon’s most exciting growth opportunities and since launching in 2015, Amazon Business (AB) already has more than 6 million customers WW. We are growing fast, and require talented finance professionals to help us scale. Amazon Business is hiring a Finance Manager to support the WW Small Business team. You will partner with key business leaders to identify opportunities to drive growth, provide timely analysis, insightful guidance, and financial leadership. This role will lead the finance activities, create scalable reporting mechanism and analysis including creating new frameworks required to grow Small Business spend. AB Finance offers a rich learning experience and an opportunity to develop professionally. We are a young business, and you will be challenged to weigh in on decisions that have long-term strategic impact, and to produce insightful analytics that help us accelerate growth. You will work closely with business partners and get exposure to senior leaders, and become a subject matter expert. We are looking for individuals who can engage business partners to drive results and who welcome the challenge of building structure and supporting high growth.Key job responsibilities- Serve as the Finance Business Partner to the Small Business customer segment. Partner with key stakeholders across the US, EU and JP.- Solve complex business challenges by delivering accurate and timely financial models, business insights, and recommendations that deliver results, drive improvements, and influence leaders- Own the top-line forecast model and lead quarterly forecasting process across WW Small Business Finance- Influence business decisions with effective verbal and written communication, data driven analysis and modeling, and presentation of options and alternatives- Perform financial reporting, ad-hoc data analysis, and financial modeling using a broad range of tools including Excel, SQL, and CognosBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BS or BA in Finance, Accounting, Business, Economics, or a highly analytical field (e.g. Engineering, Math, Computer Science) and 5+ years of tax, finance or a related analytical field experience OR Master's degree and 3+ years of finance experience ...

Services Field Manager, Amazon Business Services

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and product KPIs.Key job responsibilities- Organize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providers- Develop and maintain strong relationships with customers to understand their needs and ensure a successful service experience- Manage service provider partners, monitor their performance, and work collaboratively to address any issues- Track and report on key metrics related to customer satisfaction, service utilization, and product sales- Identify opportunities to improve existing service offerings and develop recommendations for new services- Assist with sales activities such as customer presentations and proposal development as needed- Collaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryBASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers- Experience launching new products or services and navigating complex, cross-functional processes- Comfort with moderate travel within your assigned region (approximately 50% of time)- Bachelor's degree or equivalent work experience ...

Data Center Security Manager, DCC Communities

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Key job responsibilitiesKey responsibilities of the DSM include:Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, industrial, counterintelligence, and media management.Create, implement, communicate, and manage security requirements at a large, government accredited, multi-facility data center site while providing day-to-day multi-discipline program security operations support.Draft and review security documentation to include transportation plans, procedures, and CONOPs.Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.Perform and/or support the operations and maintenance of security hardware and systems employed onsite to meet government and AWS requirements.Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.Direct and manage onsite security forces to run daily data center security operations.Manage the classified material program to ensure procedures are developed and operated in accordance with internal and customer security policies and practices.Experience with workflow ticketing and extraction of performance metrics.Must be willing to share on-call rotations in support of alarms, security incidents, escalations and critical service outages.Provide after-hours on-call management support and participate in emergent, large scale event response when needed.Participate in re-occurring data center security audits and reviews.Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application, you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance requirement for this role.About the teamAWS is looking for an exceptional Data Center Security Manager with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Data Center Security Manager (DSM) at an accredited AWS site, you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You will also be responsible for managing onsite security forces. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently, manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly, THINK BIG and outside the box, and deliver exceptional products/service.BASIC QUALIFICATIONS- Current, active US Government Security Clearance of Top Secret or above- 4+ years acting in a Program Security Officer, Security Specialist, or a Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines and overseeing security operations.- Demonstrated knowledge of physical security best practices to include, but not limited to: application of physical security systems, investigation techniques, management of contract security guards and incident management and workplace safety.- Must be able to travel between local facilities with occasional travel to supporting locations ...

Network Development Engineer

The Amazon Robotics Infrastructure Engineering team is looking for a Network Development Engineer (NDE) to join our team. We build and operate the network and services that enable Amazon Fulfillment Centers, Middle and Last Mile facilities, including Air hubs, and PrimeNow to deliver packages to Amazon retail customers. From two million square foot automated robotics fulfillment centers to small last-mile delivery stations in emerging markets, these networks are the backbone of Amazon Operations. Hundreds of thousands of associates rely upon these networks at thousands of locations, and are critical to the delivery of shipments to Amazon retail customers.Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and cost, enabling Fulfillment and Logistic operations to deliver on time, every customer order. We are looking for a Network Development Engineer to create next-generation network products. The team is focused on automating networks from multiple diverse vendors, maximizing reliability while minimizing human touch in deployment and maintenance activities. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability in the field. Information security rigor is at the core of everything we do. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. It is expected that you will be technically fearless, while at the same time being balanced and pragmatic in your approach. Along the way, we guarantee that you will learn a lot and make a positive impact on millions of people.The right candidate will have demonstrated experience leading large projects and have an expert level technical background in current networking technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a NDE, you will anticipate bottlenecks, influence external vendors and internal team roadmaps, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Fully and completely understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· Contribute intellectual property through patents.· Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.A day in the lifeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience ...

Sr. Operations Manager

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)BASIC QUALIFICATIONS• Bachelor’s Degree or 2+ years Amazon experience.• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.• Prior experience with performance metrics, process improvement and Lean techniques.• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. ...

Senior Innovation Engineer, WW Innovation Engineering

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Logistics (AMZL) is looking to hire an experienced, innovative, hands-on, and customer-obsessed Innovation Engineer to lead the application of automation into our WW (World Wide) Delivery Station Network. The successful candidate will be a member of the Amazon Logistics Innovation Engineering team and will be responsible to define, test, validate and implement various Robotics and Automation systems in the Delivery Stations network.This role requires experienced and entrepreneurial minded Engineers with combined robotics, engineering, planning and analytical skills. This individual will own robotics and automation implementation projects end-to-end and will partner with Robotics, SW Tech Teams, Process Engineering teams, Operations, Facilities and Engineering teams to effectively operate advanced robotics technology across WW Amazon's last mile network.Key job responsibilities• Key partner to work closely with the Product teams and WW Engineering to drive customer (AMZL) requirements for implementing various robotics solutions in AMZL.• Lead and coordinate design and innovation efforts to develop optimal solutions for the last mile network through equipment specification, material flow, process design, site layout, and intellectual property considerations.• Identify process paths to automate based on various factors; labor, cost, safety, performance, etc. working with Process Engineering and Operations partners• Author business cases to introduce automation to the Delivery Stations network in NA to improve productivity• Define pilot criteria and success metrics to validate prototype units• Collaboration with internal teams to provide technical documentation such as product specifications, integration requirements, etc.• Partner with Mechanical, Controls and Software teams to plan the technologies integration in operation• Partner with simulation team for validating new ideas and concepts to automate manual process paths• Contribute to design the Delivery Station of the future combining Robotics, Automation, IoT and Machine Learning disciplines. A day in the lifeYou will ideate and bring to life new technologies for AMZL. Your day could include: working with new vendors on developing concepts for AMZL with automation and robotics technology to bring in the field and learning the challenges that associates face. You would write a business case and work with stakeholders to build a case for piloting new technology. You could dive deep into understanding how the tech influences AMZL processes and the associate’s lives. Eventually, you will iterate on your new ideas to decide for the business on GO/NO-GO for the new tech into AMZL. Bringing your entrepreneurial and innovative spirits will be a daily ordeal – it's always Day 1.About the teamWe are a set of diverse individuals who work coherently to solve customer problems with the most innovative solutions. We put heavy emphasis on empowering our employees to maintain work/life harmony. The team works with innovative technologies in the market to bring into AMZL to solve complex technical problems. It’s a fine balance between working on writing strategic business cases to understanding the deep human-machine interfaces.BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or equivalent industrial background- 5+ years’ demonstrated Engineering experience in an automation, robotics or manufacturing environment- 5+ years engineering project management experience- Experience across the full project lifecycle; from analysis and design to implementation- Experience with complex projects in operations, processes, or performance improvement- Experience in developing functional specifications, design verification plans and functional test procedures ...

Sr Worldwide Specialist - GenAI, SageMaker AI

Are you energized to drive adoption of generative AI capabilities at AWS customers and AWS service evolution of these technologies with AWS Service leadership? Are you passionate about helping customers operationalize GenAI and ML in their businesses? AWS is seeking a Go-To-Market (GTM) Specialist to define, build and lead the business development efforts to scale world-wide adoption of key MLOps and GenAIOps components of Amazon SageMaker AI. As a world-wide AI/ML Specialist you will be responsible for defining, building and executing targeted initiatives to accelerate worldwide adoption of Amazon SageMaker AI at customers looking to operationalize GenAI workloads in production. Key job responsibilitiesBe the outward face of AWS generative AI and machine learning by defining and executing go-to-market initiatives for Amazon SageMaker AI. As a world-wide AI/ML Specialist, you will be working hand-in-hand with AWS generative AI and machine learning Solution Architects, Product Managers and Marketing Managers to run world-wide initiatives for adoption of AWS built and 3rd party ISV, and open source components for implementing end-end Machine Learning and GenAI workflows and user journeys, from experimentation to production and lifecycle management. Your work will define and drive the process that regional AI/ML presales and account teams will follow to accelerate adoption of SageMaker AI and you will synthesize data and information gathered from customers into your GTM strategy to iteratively scale service adoption. This entails garnering impactful customer and market insights, developing messaging and solution strategies, communicating those findings to product and sales teams, including senior management. This also involves educating and enabling regional AI/ML presales and AWS account teams to drive initiatives to accelerate worldwide adoption of Amazon SageMaker AI.The candidate will possess outbound product management and/or technical business development experience in positioning and driving adoption of machine learning, deep learning, or generative AI solutions across full lifecycle of iterative model development, deployment and operations commonly referred to as MLOps and GenAIOps. They will have experience in driving engagements and interactions directly with customers at the highest levels of large enterprises and technology ISV partners. The candidate will have technical knowledge and business experience to communicate the benefits of using managed ML and GenAI services in AWS to ML platform engineering, data science and business intelligence teams with Directors, VPs of these teams and with C-Level executives. They will have used this background to launch and drive scale campaigns and initiatives with broader field teams to drive product/solution adoption at scale, ideally in joint collaboration with ISV partners. Additionally, the ideal candidate will have experience in driving adoption and usage of IDEs with a deep understanding of user personas and usability aspects, and a passion for helping customers simplify and implement end-end user journeys through IDE(s). Finally, the candidate will have experience in, and be passionate about helping product teams prioritize roadmaps, guiding marketing teams on messaging, and enabling specialist sellers and field teams on how to position and sell products/services in machine learning, deep learning, or generative AI with strong IDE offerings.A day in the lifeThe candidate will drive outbound product management and business development for deep learning and generative AI. They will drive engagements and interactions directly with customers at the highest levels of large enterprises and technology partners. They will utilize their technical knowledge and business experience to guide ML Platform engineering Dirs and VPs at customers through end-end lifecycle journey for GenAI and ML workflows and how AWS 1st party and 3rd party ISV capabilities can be leveraged to accomplish this. They will build internal and external facing assets including video demos, positioning slides, pricing tools, FAQs, enable field AI/ML specialist, partnership and account teams on these assets, conduct customer webinars, working closely with ISV partners, track adoption and revenue trends at key customers/customer cohorts, and device campaigns and initiatives to grow usage and revenue. They will lead weekly calls with Product Managers, Solution Architects, Marketing Managers to discuss revenue and deal pipeline trends, key customer insights, product issues/gaps and discuss roadmap/issue prioritization wrt. integrating with third party ISVs. They will work with account teams and customers to help secure commitment for public references. Finally, they will magnify the impact of their work, by sharing insights with peers and Leadership utilizing Amazon’s business writing practices. About the teamWe are a small world-wide team of Machine Learning, Deep Learning and Generative AI Go-to-Market specialists with a unique blend of product management and technical business development backgrounds, driving global adoption and scaling of Amazon SageMaker as a managed ML and GenAI Service.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience influencing internal and external stakeholders ...

Sr. Category Manager, Construction, Global Procurement Organization (GPO)

At Amazon, we're working to be the most customer-centric company on earth. We are seeking a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making.Key job responsibilities- Lead individual GC construction category projects, partnering with the team, owning the delivery of complex, multi-disciplinary, multi-million-dollar sites.- Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season.- Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements- Drive Supplier sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; - Lead supplier performance management; including improving sustainability & social responsibility; - Help develop Key Performance Indicators and set goals for the team- Audit the progress of the team to ensure we are meeting customer expectations- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Candidate must be able to travel, up to 10%A day in the life- You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance - You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for OperationsBASIC QUALIFICATIONS- Bachelor's degree- Experience defining and executing program requirements- Experience implementing repeatable processes and driving automation or standardization- 5+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Partnership Acquisition Specialist, Last Mile

Equal parts business development lead and account manager, Amazon’s team of regional Senior Business Development Managers (Sr. BDMs) source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Last Mile. A Sr. BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world. Key job responsibilitiesAs a Sr. Business Development Manager (Sr. BDM), you will partner with 60-80 candidates as we recruit and vet assess DSPs to join the program. The Sr BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program. The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right station opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon. A Sr. BDM will collaborate with an integrated internal team of Operations leaders, Product Managers, Business Coaches, and Compliance teams to ensure we identify highly qualified candidates to join the network. The Sr. BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.A day in the life- Developing recruiting and placement strategy to identify DSP prospects to meet program growth plans in market.- Overseeing the entire candidate journey, from developing pipeline to business launch, and concluding with ramp completion and driving improvements that lead to higher-quality candidate outcomes and drive candidate engagement.- Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety. - Collaborating cross-functionally with internal partners including regional Business Coach and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and onboarding DSPs to launch phase. - Driving engagement, education, and support of the DSP owner candidates who have earned a position with in the program and are awaiting station assignment. - Evolving candidate and stakeholder experience through continual process improvements.- Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.- Traveling to support candidate recruitment and experience (approximately 10 days/month); 3 days/month in the Austin Office, but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.About the teamAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of DSPs and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree.- 5+ years of relevant work experience in business development, relationship management, or account management. ...