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AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Key job responsibilitiesKey responsibilities of the DSM include:Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, industrial, counterintelligence, and media management.Create, implement, communicate, and manage security requirements at a large, government accredited, multi-facility data center site while providing day-to-day multi-discipline program security operations support.Draft and review security documentation to include transportation plans, procedures, and CONOPs.Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.Perform and/or support the operations and maintenance of security hardware and systems employed onsite to meet government and AWS requirements.Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.Direct and manage onsite security forces to run daily data center security operations.Manage the classified material program to ensure procedures are developed and operated in accordance with internal and customer security policies and practices.Experience with workflow ticketing and extraction of performance metrics.Must be willing to share on-call rotations in support of alarms, security incidents, escalations and critical service outages.Provide after-hours on-call management support and participate in emergent, large scale event response when needed.Participate in re-occurring data center security audits and reviews.Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application, you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance requirement for this role.About the teamAWS is looking for an exceptional Data Center Security Manager with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Data Center Security Manager (DSM) at an accredited AWS site, you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You will also be responsible for managing onsite security forces. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently, manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly, THINK BIG and outside the box, and deliver exceptional products/service.BASIC QUALIFICATIONS- Current, active US Government Security Clearance of Top Secret or above- 4+ years acting in a Program Security Officer, Security Specialist, or a Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines and overseeing security operations.- Demonstrated knowledge of physical security best practices to include, but not limited to: application of physical security systems, investigation techniques, management of contract security guards and incident management and workplace safety.- Must be able to travel between local facilities with occasional travel to supporting locations ...

As a Data Center Construction Manager you will be a part of a creative, diverse team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers. As our Data Center Construction Manager, you will build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily interacting with the construction trades, as Amazon’s owner’s representative and be directly responsible for driving cost, schedule, and quality while managing construction vendors and contractors building data centers. At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding to construction execution and final hand-off to our customers. We are a diverse, upbeat, creative team of engineers and managers working on a daily basis to develop innovative data centers for our Customers.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe Data Center Construction Manager will be responsible for construction project management and oversight of construction related activities as they relate to new builds or general capital projects which includes the ownership of the project scope, quality, schedule, and budget. Some of the typical daily tasks of the Construction Manager: • Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.• Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.• Create construction project scope and request for proposals.• Financial analysis of construction.• Construction project management for specific initiatives aimed at increasing the resiliency of our data centers.• Constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.• Construction document management including submittal review, RFI’s, change orders, and invoicing.• Construction project quality control.• Record and report key construction metrics to team members and management.• Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment failures.• Be a leader within the group as well as within internal and external teams that support the data center.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science OR 9+ years of related construction management experience in lieu of a degree. • 5+ years of construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plant experience.• 4+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution. ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do - Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

Amazon strives to be the world’s most customer centric company. To succeed, our products and services must be available at all times to our customers. The Enterprise Engineering Availability (EEA) team is responsible for improving the availability of internal systems (software, hardware, network) used by millions of Amazonians around the world. A Sr Technical Program Manager on the EEA team will create multi-year programs which drive engineering best practices (testing, deployments, resilience, incident management) across multiple orgs resulting in a best-in-class IT experience which boosts employee productivity. Your programs will improve the performance of software teams and bolster the resilience of the software built by those teams. You will create a closed loop between incident response and incident prevention by analysis of top root causes for problems and then designing programs to eradicate those classes of problems going forward. Your analyses will identify opportunities for continual reduction of MTTR by improving automatic detection, diagnosis and mitigation recommendations. You will drive efforts to improve system telemetry and observability which will result in better prediction, detection and triage of customer-impacting outages. This role is a perfect fit for an experienced technologist who is passionate about availability (alerting, metrics, monitoring, observability), incident management and machine learning. You thrive in a fast-paced, startup-like environment, are comfortable with full-stack applications, communicate effectively to all types of stakeholders (tech, non-tech), enjoy learning new technology and lead through others to ship complex software at scale in fast iterations. A day in the life* Deliver high-impact, high-visibility projects that improve the productivity of millions of Amazonians around the world* Invent processes, tools, and technology to force multiply the effect of your contributions across many organizations.* Be responsible for owning, scoping, leading and delivering projects and experiments end-to-end, leveraging statistical evaluation, pattern recognition, and machine learning.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:- Minimize the risk of ergonomic injury to employees through awareness, education and early intervention- Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. - Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes- Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk - Frequent engagements with both associates and operational leaders - Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies- Partner with onsite medical team to implement treatment plans for first aid cases based on injury type - Will be required to maintain all first aid credentialsBASIC QUALIFICATIONS Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State CertificationMust have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red CrossBachelor's DegreeProficiency in Microsoft Office and digital recordkeeping ...

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries. We are seeking experienced Hardware Design Engineers to build the next generation of our cloud server infrastructure. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies.We are looking for a Component Engineer with strong skills and background in hardware design and firmware support. In this role you will work with supply chain team, help with component selection, optimize cost and be responsible for system validation and integration of hardware in the AWS fleet through its entire life cycle.You will work cross functionally with the Platform Design team, and additional teams across AWS to improve quality and reliability of products operating in the fleet.We are looking for candidates who thrive in a fast-paced start-up like environment and work independently to deliver multiple projects in parallel. To be successful you need to be highly motivated and detailed oriented while meeting the highest standards and time to market, cost and quality goals. About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* BS in Electrical Engineering, Computer Engineering, or a related field* 5+ years of experience with component engineering* 3+ years of experience with hardware/software integration for embedded systems or hardware development* Experience with supply chain, vendors and working with external ODM* Experience working in Linux environments* Experience writing scripts using Perl/Python/lua/Bash or another scripting language ...

Amazon Payments is looking for a high energy Senior Product Manager with proven experiences in thought leadership and detailed execution to own and drive product performance and operational excellence in Global Payment Tech team. The successful candidate will work backward from the customer to innovate on product features, measure and mine insights from data, and work with engineering teams to deliver. The scope of this role requires close partnership with internal and external stakeholders with diverse backgrounds, as we look to continue reinventing on behalf of the customer to offer the ease and convenience that they have come to expect from Amazon. In this position, applicants will be responsible for driving product management for critical payments charters, associated operational excellence, and building the appropriate work-streams to enable programmatic excellence for our internal businesses and customers. Applicants should be comfortable with ambiguity and willing to roll up their sleeves to get the job done. The ideal applicant will possess both a business background that enables them to drive product delivery as well as a technical background that enables them to easily interact with software development engineers. The candidate should be creative, extremely detail oriented, customer obsessed, analytical, have global perspective and an understanding of the digital commerce and payments industries. This opportunity also requires, problem-solving, project management, data analytics and exceptional communication. At the core of the position is high attention to detail and delivering high quality results on time. You will play a critical role to enable continuing scalability by raising the bar of our external partner’s quality, availability, and efficiency. · Key job responsibilitiesThe ideal candidate is analytical, loves working backwards from data and customer insights in order to influence the right technology and features, and resourceful in finding innovative solutions to unsolved problems. As a product leader you will have a proven track record of creating a strong vision, managing a dynamic roadmap, communicating priorities clearly with a broad set of stakeholders and successfully delivering results.The ideal candidate will be strong in more than one of the following areas:Lead product definition – Own and drive the customer working-backwards strategy, tenets, long-term goals and develop new product features and services that deliver bar-raising customer experiences.- Drive product creation – Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team’s plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.- Project management, including creating business justifications and functional requirements for product features and services.- Own executive reviews – Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents.- Create and drive business strategy – Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.- Drive mechanisms to optimize the team’s efficiency, alignment and ability to scale. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

At AET, we're revolutionizing employee experience through GenAI solutions. Think big? You bet. We're setting new standards in workplace technology that will scale globally through our flagship products serving over a million employees. Our GenAI-powered chat assistant, revolutionizes how Amazonians find information, complete tasks, and delivers a unified global platform for seamless HR support through chat, voice, and case management. Whether you work in a fulfillment center or tech hub, we're inventing new ways for you to access world-class HR support frictionless through relentless innovation and customer obsession.Key job responsibilitiesThe Amazonian Experience & Technology (AET) PXT-Apps team is seeking a Senior Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This role will be responsible for building a GenAI powered chat assistant for 1.6M+ Amazonians worldwide. This is a highly visible position with the following product management responsibilities:• Create product vision and roadmap for stakeholders.• Partner with tech teams to build a scalable tech solution.• Ship a world class GenAI product to enhance employee experience.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities - Build strategic plans for new Mechanical Solutions and methods to reach maturity for global deployment. - Plan for global and regional nuances, test and validate, create deployment schedules, and similar production readiness actions - Lead the development, deployment, and sustainment of Mechanical Systems for our next generation data center in a highly cross-functional environment, which includes internal customers, hardware, and software development teams. - Provide program management leadership in the application of new technologies and/or retro-fit type work to enable large scale hardware deployments in a continuous effort to deliver a world-class customer experience. Drive teams inside and outside the organization to deliver complex cross-functional programs with high impact to the organization. A day in the lifeOur TPMs work closely with key partners to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment. About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science or equivalent- 3+ years of technical product or program management experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 7+ years of working directly with engineering teams experience- Experience leading complex technical programs for Mechanical Cooling and/or Controls Systems for large commercial/industrial or mission critical buildings. ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.This is a unique technical role where you will have the opportunity to influence, invent, and design system architecture across multiple product and technology spaces (Alexa devices, IoT devices, etc.). You will join a team whose mission is to ensure that state-of-the-art technologies serving the customer are supported via flexible software architectures, OS and Hardware Platform abstraction, testability, and scalability across multiple device types. You will be a technical leader who drives cross-platform build and configuration systems for target platforms across Linux, Android and other OSes. You also contribute core framework software, such as those that manage IPC/RPC, lifecycle, event handling, security, and other architectural elements that define how modules coexist in an embedded platform. You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You are data and metric driven, and obsessively concerned about performance in under resource-constrained environments. You love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.Key job responsibilities- Design and develop the application framework components- Work closely with the products teams to create framework components- Think big to create new features that help evangelize App Framework components to internal and external customers.- migrate applications to rustAbout the teamThe framework components are horizontal OS system services that applications and native service daemons will leverage. The framework components play a critical role in system performance and differentiating the application behavior in the operating system. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

An opportunity to join a growing Privacy Regulatory Compliance and Operations team, this person will play a critical role as we continue to innovate customer-obsessed solutions to address ever-expanding global privacy requirements. We are seeking an experienced privacy subject matter expert to join as Senior Privacy Specialist to support key, global privacy initiatives, with a specific focus on the North America region privacy requirements and risks associated with sensitive personal data. Applicants should have a broad understanding of global privacy laws and emerging trends.Key job responsibilities• Acting as member of team of experts on privacy compliance who support global initiatives across Amazon.• Applying a working knowledge of global data privacy requirements and regulatory and industry frameworks to develop compliance strategies to address emerging requirements.• Diving deep into existing Amazon privacy frameworks and building upon these to address new and emerging privacy requirements.• Articulating compliance implications to relevant teams.• Leading compliance and privacy related initiatives to drive adoption of new policies, and frameworks. May include emerging requirements for artificial intelligence.• Influencing product roadmap prioritization and advising senior leadership on privacy compliance risks.• Driving process improvement and control implementation projects in coordination with compliance assurance team. This may include the resolution of audit findings and the execution of projects originated from internal assessments.• Leading projects to implement standards, tools, and processes supporting privacy.A day in the lifeYou will work to ensure that our products are designed, operated, maintained to protect customer trust. You will lead high-impact, cross-team Privacy-oriented initiatives across Amazon. You will work with product and engineering teams from initiation to deployment, will be responsible for privacy compliance, interfacing with Legal, technical teams, Public Policy, and external groups. You will drive programs to achieve compliance with new and emerging privacy regulation and maintain compliance with global privacy requirements.You will work independently to identify risks and act as a thought leader who recommends and leads risk mitigation strategies. You will prioritize work in a fast-paced environment supporting initiatives related to new requirements focused on protecting sensitive personal data and new comprehensive privacy laws.BASIC QUALIFICATIONS7+ years of experience in global privacy compliance roles.· Prior experience supporting and/or operationalizing US comprehensive privacy laws, US laws regulating sensitive personal data, GDPR.· Experience working in tech orgs; AdTech experience a plus.· Excellent written and verbal communication skills.· Strong knowledge of risk management methods and industry best practices.· Ability to understand complex business processes and technologies.· Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.· Proven history of having worked effectively across cross-functional teams and business functions to drive positive change. ...

Come join Amazon Key team and help drive the transformation of our customer delivery experience at scale. Key for Business, our patented building access technology, supports Amazon Last Mile in the US.We are actively looking for a passionate Business Intelligence Engineer to join our start-up team to help inform the direction of Key for Business through data, at scale. Successful candidate will be comfortable creating and optimizing table structures, identifying KPIs that drive the business, generating reports for those KPIs that are consumed across the Key for Business organization, analyzing data to inform strategic and tactical initiatives, and writing up the findings from analyses for less-technical audiences. Strong SQL (any implementation) is a must. Scripting skills, and background in operations is extremely valuable. This is a highly visible role that partners with business, product management, operations, and the technical team.Key job responsibilitiesDesign, implement, and support a platform providing ad hoc access to large datasets.Manipulate/mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and ETLManipulate/mine data from log files by writing scripts (ex. PERL, Python, UNIX)Develop analytical tools: deep-dive tools, UIs, metrics, and dashboardPerform deep-dives and root cause analysis to answer business questions.Work with cross functional stakeholders in defining the source of truth and obsessively making sure the data fidelity is high.Effectively communicate (written and verbal) solutions and methodologies to senior leadership.Work with engineering teams to enable the appropriate capture and storage of data.Complete ad hoc data retrieval and analysis.Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals.A day in the lifeDesign, implement, and support a platform providing ad hoc access to large datasets.Manipulate/mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and ETLManipulate/mine data from log files by writing scripts (ex. PERL, Python, UNIX)Develop analytical tools: deep-dive tools, UIs, metrics, and dashboardPerform deep-dives and root cause analysis to answer business questions.Work with cross functional stakeholders in defining the source of truth and obsessively making sure the data fidelity is high.Effectively communicate (written and verbal) solutions and methodologies to senior leadership.Work with engineering teams to enable the appropriate capture and storage of data.Complete ad hoc data retrieval and analysis.Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals.About the teamOur team is actively seeking motivated and multi-talented individuals who are passionate about transforming the logistics and package delivery operations. We are inventing the next-generation smart delivery operation with cutting edge technologies in IoT (Internet-of-Things). We develop technology-based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Woot is the original daily deals site, founded in 2004 and snatched up by Amazon in 2010. Originally, Woot offered just one product per day until we sold out. Today, we offer special daily deals and other limited-time offers across seven categories on the Woot website. We also sell a bunch of stuff on the Amazon Marketplace platform too.We are looking for an Associate Vendor Manager who is a passionate customer and category advocate with proven ability to organize a significant amount of data and product information for customer-facing merchandising events. You will assist in sourcing unhealthy inventory from key Amazon stakeholders, and evaluating this inventory to run exciting deals on Woot.com. In addition, this role will support the merchandising of exciting shenanigans on Woot.com to drive traffic and customer engagement. The person in this role is expected to work closely with the Woot product and development teams to provide input on how to scale the merchandising process for deals and shenanigans. In addition, this role will work closely with the Woot marketing team to coordinate the merchandising of shenanigans. You will be responsible for the content for deals and listings on Woot, ensuring we provide the best customer experience. This role will involve being very hands-on and having extreme attention to detail to deliver a seamless buying experience for the customer. Key job responsibilitiesThe successful Associate Vendor Manager must:- Be customer obsessed! We start with the customer and work backwards - Effectively prioritize workload, identifying and then focusing on the most urgent tasks- Excel in a working culture where accountability, transparency, and collaboration are the norm and where rapid deep dives into data and financial performance is a standard operating practice- Drive actionable insights from large data sets and be comfortable taking swift action on a daily basis- Demonstrate intense bias for action. In the deals business, every minute matters!- Excel at collaborating with different stakeholders to understand their requirements and execute accordinglyBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Experience using Excel and other business analytic tools- Bachelor's degree ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.As a Software Development Engineer, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy reliable distributed services. You will work with a variety of core languages and technologies including GoLang and Python technologies.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Key job responsibilities* Leading development and maintenance of key system features* Working with other team members to investigate design approaches* Prototyping designs and testing them with teammates* Working in an Agile/Scrum environment to deliver high quality software against aggressive schedulesAbout the teamThe Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. These systems include OS development, device provisioning, application deployment, logging and metrics, device command orchestration, and configuration-data management. All of these components work together to enable seamless installation and and on-going management of our many JWO networks deployed around the world.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Amazon Information Security is looking for an Application Security Engineer to join our Appsec Acquisitions team. You will have the opportunity to ensure security of applications that are under consideration for merger or acquisition.Our team approaches security challenges with empathy and curiosity to help service teams identify areas of improvement and guidance on how to remediate risk. Amazon Application Security focuses on enabling our builders to provide a secure and trustworthy experience to our customers without compromising the overall customer experience. As a Security Engineer on our team, you will solve interesting security challenges that arise when Amazon acquires new businesses. You will need a combination of technical and communication skills as well as a cutomer-focused mindset and a desire to continue to grow and learn from those around you.Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using modern tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamWe are the Appstar-NAMER team, our mission is to provide high quality and timely security reviews and certifications for applications across Amazon. Our team is also dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.About Amazon Security:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus. We also value in-person collaboration and time spent face-to-face.BASIC QUALIFICATIONS- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language- Bachelor's degree in computer science or equivalent ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for stakeholders. We’ll need you to hit the ground running, interacting daily with Product Managers, engineers, operations and robotics team to help guide their onboarding to our various products. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to compute, network, device management services, and more. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOps Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams. BASIC QUALIFICATIONS* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills ...

You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. Key job responsibilitiesHire, train, and develop a team of IT professionals.Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.Establish and maintain a positive, productive relationship with operational partners and staff.Lead infrastructure builds in new facilities.Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).Develop and maintain policies, procedures, and processes.Oversee management of equipment and parts inventory.Create, manage, and support recognition and communication programs.Travel up to 30%.BASIC QUALIFICATIONS- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Bachelor's degree, or 4+ years of professional or military experience- Knowledge of Linux or Unix systems administration ...