Software Development Engineer, FinTech

Are you passionate about simplifying complex problems? Do you like finding patterns and inventing new ways to push the boundaries? Interested in building high-performance, globally scalable systems that support Amazon's current and future growth? Interested in building and operating the next generation of systems to automate and optimize critical financial processes? If so, Amazon Finance Technology (FinTech) is for you!Amazon’s FinTech is an organization where people, technology, passion and innovation come together to build products and solve problems for Amazon. Technology solutions and services that we own and build impacts Amazon in all verticals including merger and expansions, operational excellence, compliance with rules and regulations.Amazon Finance Technology team is seeking a Senior Software Development Engineer to build a brand-new Close System Platform and adjacent products. We will leverage state of the art technologies automate accounting, and finance processes that require data consolidation, computation, consolidation, reconciliation and reporting. We are building products to replace our dependency on third party software and can scale with Amazon. This is a green field initiative to develop products that can process trillions of transactions per month in near real time. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and build great teams around themselves.We are looking for an innovative Software Development Engineer II who wants to have outsize impact. As a Software Engineer on this team, you will help to define and build innovative large-scale financial systems with a direct impact on the design, architecture, and implementation of flagship products that customers love and use every day. You’ll be working with talented engineers using latest full-stack technology. The ideal candidate will have industry-leading programming skills, a deep understanding computer science fundamentals, and be conversant up the software stack.We care about your career growth too. Whether your goals are to explore new technologies, take on bigger problems, or get to the next level, we will help you get there. Our business is growing fast, and our people will grow with it!Key job responsibilitiesExperience with large scale distributed systems and service oriented architecture.Experience building or supporting Financial Systems.Experience working with big data platforms.Experience with Amazon Web ServicesExperience with Agile software development methodologies.Experience in Technologies we use: Python, Lambda, DynamoDB, Athena, EMR, EDX, Angular/React and others on the AWS stack.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Campaign Manager, Reputation Management, Transportation Partner Experience

Do you want to support Amazon’s mission to build the world’s safest, most efficient, and sustainable delivery network by bringing the stories of those delivering on behalf of Amazon to life? We are looking for a Senior Campaign Manager, Reputation Management to lead communications and campaign efforts that supports our Last Mile delivery network with a goal of sustaining positive perception across partners, stakeholders, and customers alike.We’re looking for a high-judgement and self-motivated individual with experience bridging business needs through high-value communications. In this role, the candidate will think big to develop disruptive, innovative 360-degree communication plans and campaigns that promote all the ways that both Amazon and our partners are investing in the delivery experience. This means leading national campaigns that feature brand storytelling, compelling messaging, social activations, multi-media elements (e.g., infographics, video) and bold go-to-market execution strategies. You will thrive in ambiguity and denounce the status quo, developing new and innovative ways to communicate, improving existing channels, and influencing and launching new methodologies. It will be critical to work across cross-functional teams of leaders, partner organizations, and stakeholders to ensure that we are launching programs through robust communication, change management strategies, and year-long campaign efforts. The work you and your team do will impact Amazon’s broader corporate reputation, requiring close partnership with Public Relations, Public Policy, and other important stakeholders.The ideal candidate must be a strong communicator with strategic communications and/or campaign communications experience, business acumen, and excellent writing ability. The right candidate for this role excels at both developing winning engagement and messaging strategies and executing tactical plans with precision, and thrives on delivering measurable results and positive impact. Excellent communication and writing skills are imperative for this role, and this role is able to formulate a clear viewpoint on complicated issues, creating a concise and well-written narrative to support their perspective. You will be a thought leader who indexes high on emotional intelligence. You’ll have to be comfortable with testing, learning, and even failing forward while bringing fresh ideas to the table. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement and is comfortable interacting with both internal and external leaders and working with cross-functional teams.This role can be based in Nashville, TN; Seattle/Bellevue, WA; or Austin, TX. Key job responsibilitiesIn this role, your key responsibilities will include:- Develop authentic and creative communication plans and campaigns to both solve business needs and instill passion and engagement among the partner and deliery community- Introduce bold experimentation in storytelling and creative communications to educate and excite both internal and external audiences- Lead with a marketing communication forward mindset, developing strategies that go beyond written communications- Conduct interviews, including focus groups and message testing, injecting voice of the customer qualitative and quantitative data into our channel and content strategies- Partner with agencies and internal creative teams to develop compelling visual content - Identify emerging topics and develop proactive plans with stakeholders- Look around corners to identify key moments in time around which to build campaigns that meets individuals where they are in their journey delivering on behalf of Amazon- Monitor and measure the effectiveness of communications and campaigns and report out on them to leadersAbout the teamThe WW Transportation Partner Experience (TPX) team’s vision is to build and nurture communities of the happiest, safest, and highest quality transportation partners. To deliver on our mission, we create opportunities for connection, learning, advocacy, and inspiration among partners, Amazon, and our customers. We are committed to protecting and improving sentiment by innovating how we power the feedback flywheel, so that partners and drivers alike can continue to shape the future of logistics.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross functional marketing programs- Experience using data and metrics to drive improvements ...

Sr Security Engineer, AppSec - Amazon Stores Security

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As a Senior Security Engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects.* Manual and Automated Secure Code Review, primarily in Java, Python and JavaScript.* Development of security automation tools.* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams.* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon Security:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ year's experience as a Security Engineer (such as application security, penetration testing, red teaming, incident response, etc.)- BS degree in Computer Science, Computer Engineering, Electrical Engineering, similar technology degrees or 8+ years' equivalent technology experience ...

Process Engineer, Central Ops - Forney, TX

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, driven, and diverse leaders. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking leaders to work with the Central Operations Process Engineering (PE) team. The PE team is a globally diverse group of operational leaders driving process stabilization, standardization and continuous improvement for the Global Customer Fulfillment (GCF) Network. This team is essential to establish and execute benchmark operating standards, accelerate implementation of technology advancements and to strengthen process knowledge for the operational leaders across the Fulfillment Center (FC) network. As we continue to rapidly grow our FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the needed process knowledge, established standards and benchmark practices for great process control. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, buildings and regions, by driving standard operating procedures to deliver strong performance. The team will also work closely with (Amazon Customer Excellence System) ACES leadership to define, teach, and translate standard work across the GCF Network. Key job responsibilitiesAs a Process Engineer, you will have the opportunity to join a diverse team of leaders with the objectives to pursue variation reduction, optimize standard work to reduce cost, and build mechanisms to drive compliance toward the standards. You will be responsible for the prioritization of efforts within the buildings, region, and super region to reduce variation from the standards and ultimately improve process control and performance. This role requires the ability to insist on the highest standards for process execution, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the super region. Some of the position’s key responsibilities include:- Evaluate performance objectives and metrics across the super region to proactively identify process improvement opportunities and largest gaps to benchmark performance supporting prioritization efforts for improvement opportunities - Audit, teach, and drive execution to the benchmark standards while acting as a catalyst for continuous improvement and process execution in the super region- Develop and implement detailed standard operating procedures to support daily operations within established process control limits for each fulfillment process- Partner with operational leaders within the FCs to execute implementation of established standard work and process improvements driving stabilization and standardization across the super region- Play a critical role in training operational leaders in the FCs as it relates to knowledge gaps within the super region to support reduction of variation in process standards- Partner with ACES for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance- Execute, measure and support communication of variation reduction impacts in partnership with the site leaders responsible for day to day operations- Work with cross-functional teams such as Engineering, AFT, Learning and Talent Development and ACES to deliver and deploy network wide initiatives- Ability to travel up to 25% of the time to FCs across the designated super region. There may be travel outside the established super region for specialized trainings or continuous improvement efforts.BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site Leader - Victoria, TX

Please Note: This position requires in-role training at an operating site which will be 12+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Robotic Technical Trainer, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Software Development Engineer, Amazon Stores

As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited amount of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Depending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Kumo Application Security Engineer, AWS Support - Kumo

Help us protect not only the Amazon Web Services (AWS) cloud computing environment but all of ourcustomers as well! As a Security Engineer in AWS Support-Kumo, you will be on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, GenAI, identity and access management, mobile devices, all operating at massive scale. Our team is committed to each team member’s growth as our business grows.We are looking for an Application Security Engineer to help validate that our services, applications, and tools are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.Key job responsibilitiesA Security Engineer at Amazon/AWS is expected to be efficient in multiple domains and provide significant contributions to the AWS Support & Security teams and to multiple groups throughout AWS. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices.A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS Support team's work and constantly seek opportunities for process improvement.A successful candidate will need a combination of troubleshooting, technical, and communicationskills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Responsibilities:• Application security reviews• Penetration testing• Projects and research work as needed• Security training and outreach to internal development teams• Security guidance documentation• Security tool development• Security metrics delivery and improvements• Assistance with recruiting activities and administrative workAbout the teamAWS Kumo combines the culture of a startup, the innovation and creativity of an R&D Lab, the work-life balance of a mature organization, and provides amazing technical challenges at AWS's scale. Our team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS re:Post, and Support Center and multiple internal tooling systems. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP ...

Data Center Technician, ADC InfraOps DCO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following: • Lifting and moving material up to 49 pounds each • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts, weekend, and holidays).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Show a strong aptitude for troubleshooting and problem solving • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting • Are biased to act in the absence of direction or support • Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Customer Practice Manager, AMER-US-CST

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS) within the Manufacturing Industry? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?AWS Professional Services (ProServe) is looking for Customer Practice Managers (CPM) who can lead activities with one or more Enterprise Manufacturing organizations. Our CPMs are accountable for helping Manufacturing customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape Manufacturing customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term. - Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions. - Preparing and presenting technical and commercial proposals to Manufacturing Chief Experience Officer (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 8+ years of managing a book of business with sales and revenue targets in a consulting/professional services business setting- 3+ years working in the Industrial Manufacturing sector as a consultant or part of a Professional Services organization- Business development experience including multiyear, multiple service offering proposals resulting in contracts with +$10M total contract value.- Experience with CRM systems with a view of pursuits, progress, and pipeline conversion- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Business Intelligence Engineer - Logistics, ORBIT

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Last Mile team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.Amazon Logistics is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for leading a BIE team building out analysis and visualization tools and processes’ to support our growing Amazon Logistics business in Europe and WorldWide. The successful candidate will be able to effectively retrieve, integrate, visualize and present critical data to improve the efficiency of the package delivery network, and enable efficient management of a large global logistics system. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoy working with large scale of data. Key job responsibilities- Partner with internal stakeholders across multiple teams, gathering requirements and delivering complete solutions - Partner with Data Engineering and Software Development Engineers to prioritize and define AMZL data and BI development needs - Work with in-house scientists, global supply chain, transportation and logistics teams to identify new BI capabilities and projects - Conduct deep dive investigations into operations execution and business problems, identify opportunities, and lead or support implementation (role varies by opportunity). - Analyze and visualize large scale geo-spatial logistics and transaction data to determine user behavior or delivery process problems, and output solid analysis report with recommendation. - Serve as liaison between the WW Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. - Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.BASIC QUALIFICATIONS- Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience with SQL- Experience in the data/BI space ...

Procurement Manager, Cost Engineering , Cost Engineeing

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Procurement Manager in Cost Engineering who will drive cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as driving Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment. Key job responsibilities• Support the development and execution of a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility. • Assist in introducing cost engineering and value engineering methodologies across the organization and supplier networks. • Contribute to value management efforts by supporting the organization and participating in functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value. • Utilize costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases. • Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers. • Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies. • Develop and enhance specification templates with category managers to standardize and streamline procurement processes. • Track and report cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals. • Provide summaries of cost analysis findings to management to support decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 3+ years of supply chain experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Operations Manager - Brookshire, TX

Job summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Software Development Engineer

Are you a passionate, experienced software development engineer ready to shape the future of customer support technology? Join Amazon's Device, Digital and Alexa Support (D2AS) team in creating next-generation Customer Relationship Management (CRM) solutions. We're seeking innovative minds to build cutting-edge systems that serve millions of customers and maintain the integrity of Amazon's digital and device ecosystem. If you thrive in a fast-paced environment and want to make a significant impact in the tech industry while working with a dedicated team, we want to hear from you. Help us revolutionize digital and device services at one of the world's leading technology companies – where hard work, fun, and groundbreaking achievements go hand in hand.Key job responsibilities- Solving difficult problems with elegant and practical code.- Helping define engineering best practices and providing technical mentorship to other members of the engineering team.- Being a champion for the customer and ensuring their needs always come first.- Designing and building software for Alexa enabled devices, mobile clients and server systems.- Design, develop, and deploy innovative software solutions for Digital & Devices echo system.- Collaborate with cross-functional teams to create robust and scalable systems that safeguard Amazon's digital products and services.- Utilize your expertise to architect and implement complex software systems that can handle high-volume, real-time data processing.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Finance Manager, E2E North America

E2E North America sits at the center of Amazon's Supply Chain. You’ll have the opportunity to shape one of the largest, fastest supply chains on the planet. We collaborate across Amazon's end-to-end Supply Chain to ensure fast and on-time delivery speed at the right cost structure. Our Finance team works closely with operations and finance leaders to surface insights, track performance, and drive analysis to optimize capacity planning, supply chain network design, transportation execution, and customer experience to deliver for our customers.E2E North America seeks a Finance Manager who is a creative problem solver to surface actionable insights and drive performance. This role will own the E2E financial planning for NA Operations and partner closely across Customer Fulfillment, Inbound Transportation, and Outbound Transportation to consolidate financials and craft the E2E story. This is a high visibility role, frequently crafting documents for reviews with the VP of NA Operations. Our teams are rapidly expanding and increasing scope providing for a rich career growth environment.This role's primary responsibility is to own NA Operations cost and KPI reporting by developing and surfacing insights, maintaining a pulse on the key operations metrics, and drive the narrative of how they impact financial performance. This role will partner closely with a broad range of global finance and business leaders across Operations and Retail categories. The role also has stakeholders in capacity planning teams, and Financial Planning and Analysis (FP&A). This role designs, develops, and maintains key performance indicators (KPIs) and reports on strategic input drivers to continuously improve the economics of the business.The successful candidate has demonstrated the following abilities: They influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills. A typical day in this role provides an opportunity to innovate by building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders, and solving complex problems that effect company-wide strategic decisions.Key job responsibilities- Drive strategic supply chain initiatives with business and finance partners by presenting financial and non-financial trade-offs using data. You make thoughtful judgement calls in ambiguous environments where data may be scarce or difficult to procure. - Improve the Canada FP&A processes to simplify and improve accuracy in the consolidation of planning and reporting. - Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe. - With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality. - Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions. - Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency. BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Senior Software Development Engineer, Ops Tech Solutions

Operations Technology Solutions is looking for an experienced Senior Software Development Engineer to help us deliver essential services to our Operations and Operations IT customers.Key job responsibilities- Help lead the design, development, monitoring, and enhancement of services our team provides for Amazon Operations and Operations IT customers. This includes information services. like Amazon Sites, and software for cloud-connected physical devices like the IT Hub Express smart lockers. They will work closely with our Product Management team and engage directly with customers to understand customer needs, and clarify product requirements.- Successful candidates for this role will have a deep knowledge of software design patterns, scalable cloud architectures, and cloud design best practices. - They have a good understanding of engineering trade-offs, and make appropriate decisions on when to build new software, extend existing software, or integrate with software or systems provided by others. - They will generate clear and thorough analysis and design documentation, and help improve the team’s existing documentation. - They will have experience leading the translation of product requirements into a comprehensive system design, composed of logical, maintainable, extensible, scalable, and loosely-coupled component services, and definition of the appropriate interfaces between these components.- They will have had hands-on experience developing and testing the critical code for these systems. - They will understand and have experience with implementing security and data privacy best practices. - They will have experience developing automated tests at the unit, interface, and system level. - They will understand how to effectively monitor they systems they build, and understand operational excellence best practices. - They will have demonstrated track record of delivering high-impact results.A day in the life- Work closely with Product Management to break down feature requirements into software deliverables- Develop and maintain secure and performant software features and systems for Operations and Operations IT customers- Actively participate in software and system design reviews- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quickly- Help the team improve: (1) the services we deliver for our customers, (2) how we work our partner teams, and (3) our operational excellenceAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOperations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.BASIC QUALIFICATIONS- Experience building complex software systems that have been successfully delivered to customers- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Risk Manager, Identity and Access Management

We are looking for an experienced Risk Compliance Manager. In this position, you will drive investigation improvements through development and implementation of operational compliance frameworks, policies, and procedures to ensure adherence to regulatory requirements and industry best practices. You will also lead the identification, assessment, and monitoring of key operational risk indicators, areas of improvements, and recommend appropriate action. You will partner with numerous Amazon teams, including Legal, and more than 15 business, product, and policy teams. Key job responsibilities• Develop and maintain the organization's IAM risk and compliance management through improvements in the investigations process. • Coordinate the IAM risk and compliance assessment process to identify, analyze, and prioritize key risks and compliance requirements related to user access and entitlements• Implement IAM risk mitigation and compliance strategies in collaboration with the IAM team and business stakeholders• Monitor and report on the organization's IAM risk and compliance profile, including emerging risks, compliance issues, and trends• Provide IAM risk and compliance management training and guidance to employees across the organization• Collaborate with internal audit, legal, and other control functions to ensure a cohesive approach to IAM risk and compliance management• Stay up-to-date on industry regulations, standards, and best practices related to IAM risk and compliance management• Manage a team of IAM risk and compliance investigators, and coordinate their activities to support the IAM risk and compliance management programAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree or equivalent- Experience developing and implementing of standards, policies and programs or equivalent- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Strong technical understanding of IAM concepts, technologies, and best practices ...

Principal Applied Scientist, Amazon Publisher Cloud

Amazon Publisher Cloud is a game-changing new service, currently in beta, that operates at the intersection of advertising, secure signal collaboration, and cloud services. In this role you will be a key member of an entrepreneurial team tackling some of the most exciting and complex opportunities in digital advertising.Amidst rapid growth and evolving challenges, Amazon Publisher Cloud seeks a Principal Scientist with a deep passion for data, innovation, and the drive to explore new frontiers. This role is perfect for a leader capable of inspiring our team, pioneering cutting-edge strategies, and playing a crucial role in crafting world-class advertising solutions. If you're ready to lead in a culture that prioritizes experimentation, teamwork, and ownership, join us. Together, we'll lead the advancement of advertising, pushing boundaries to ensure our continued success and growth.Key job responsibilitiesAs a Principal Applied Scientist in the team, you will:- Deeply analyze our current offerings to uncover opportunities for business growth through advanced ML solutions.- Provide mentorship to applied scientists and data scientists within the organization, setting a high bar for technical rigor and ML excellence.- Collaborate closely with engineering teams, leveraging your expertise to navigate technical constraints and achieve optimal performance.- Explore and pioneer innovative, high-impact research avenues in uncharted technical and scientific areas, leading them from inception to successful implementation.- Take the lead in sharing our ML breakthroughs with the wider scientific community and external stakeholders.- Research, build, and deploy innovative ML solutions; working across all technical disciplines.About the teamAmazon Publisher Services helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app and advanced TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from multiple programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.
BASIC QUALIFICATIONS- Ph.D. in Machine Learning, Computer Science, or related disciplines.- Over 10 years of hands-on experience in developing ML solutions for customer-facing products.- At least 2 years of direct experience leading multiple ML projects, with a focus on designing products that effectively meet customer needs.- Demonstrated history of delivering large-scale, high-quality ML projects.- Demonstrated track record of applying ML techniques to deliver measurable business impact. ...

Area Manager II - Lubbock, TX

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

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