TX

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Sr Technical Program Manager - Colocation Global Programs - supports Colocation Engineering team within AWS Infrastructure Data Center Engineering organization with capacity delivery of Colocation data centers. They manage complex, ambiguous programs for technology innovations from concept to Colocation Production Readiness. This role provides a unique opportunity to engage with advanced cloud infrastructure solutions and the exceptional people that develop them. Technical Program Manager applies their expertise to:Develop deployment strategy, roadmap and plans for new mechanical, electrical, and systems engineering solutions in AWS's global Colocation Data Centers, from conceptual planning to at-scale production readinessEvaluate technical requirements, collaborate with internal and external partner teams from conceptual planning through Colo production readinessObtain alignment regarding at-scale deployment with partner teams, ensure production readiness mechanism including integration requirements, financial, supply chain, operational readinessPlan for global and regional specifics, testing and validation, deployment schedules, and consistencyCollaborate across organizations (Colocation Engineering, Product Development, Supply Chain, Planning, Finance, Operations) and enable successful delivery of technologiesAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Would you like to help one of AWS’s largest customers - Amazon - to architect and build its next generation of services securely in the cloud? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve business problems, Amazon Stores Security engineering tech is the place for you.We are looking for a Software Development Engineer who is excited about leading the technical vision and architecture Security solutions. You will innovate in areas such as enterprise scale resource management in the cloud, real time cloud intelligence, and build systems that make it easy for global teams to define build requirements, regardless of where their service or dependencies are hosted. Your expertise will extend to shaping AI/ML-driven solutions, driving us towards the forefront of technological excellence.You will partner with the leadership team to drive key engineering and business decisions that will influence and impact Amazon’s software stack on AWS. You will also have the unique opportunity to provide inputs to the next generation of AWS services by representing one of its largest enterprise customers, Amazon.The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very talented engineers.Key job responsibilities1. Full Stack Engineering: Ability to work on both frontend and backend development tasks. Proficiency in multiple programming languages, frameworks, and technologies related to web development.2. Tech Design Decisions: Participating in tech designs and discussions and making informed decisions about technology choices. Evaluating trade-offs between different design options and proposing optimal solutions.3. Code Review: Conducting thorough code reviews to ensure code quality, maintainability, and adherence to coding standards. Providing constructive feedback to team members and helping them improve their coding skills.4. Best Practices: Promoting best practices in software development, including code organization, documentation, testing, and version control.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent ...

Working at Amazon RoboticsAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun. The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems. System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences. Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers’ license required. **Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role. Critical SkillsAbility to read and develop technical documentation and process instructions.Ability to handle multiple competing priorities in a fast-paced environment. Willingness to work primarily in a construction or warehouse environment in a field-based role. Must be proficient in standard office software tools and processes.Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software. Strong bias towards taking independent initiative while reporting these efforts up to their leadership. Excellent verbal and written communication skills with ability to clearly explain technical concepts to customers and internal stakeholdersAbility to work with cross-functional teams. Ability to capture lessons learned and drive technical continuous improvement projects. Ability to function independently and manage a team of 1-5 engineers and related trades during deployments. Ability to coordinate with multiple internal and external stakeholders working on the project to resolve cross-functional deployment issues. Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc. Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.Understanding of data collection, reporting processes, and ability to make data-driven decisions.Key job responsibilitiesSupport and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects. A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes BASIC QUALIFICATIONSBS degree in Engineering or closely related STEM field. Experience working on mechanical, electrical, IT networked, or software systems.Understanding of data collection, reporting processes, and ability to make data-driven decisions.Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc. Ability to read and develop technical documentation and process instructionsAbility to handle multiple competing priorities in a fast-paced environment.Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally. Must be proficient in standard office software tools and processes ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Web Services (AWS) Security is looking for a passionate and innovative Sr. Security Engineer for the AWS Vulnerability Management team. At AWS, security is job zero. The AWS Vulnerability Management team continuously raises the bar for security at AWS. We combine intelligence, cybersecurity skills, risk management techniques, and technical expertise to keep our customers and the cloud secure. Our team offers the unique opportunity to work with leading industry security experts and engage across AWS service teams and leadership. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges.As a Sr. Security Engineer in AWS Vulnerability Management, you will work on a team of security engineers, software developers, and technical program managers. You will interpret and triage vulnerability disclosures, collaborate with subject matter experts across AWS on technical solutions, and drive remediation activities across AWS’s unprecedented scale.Key job responsibilities - Become a subject matter expert for a technology domain in AWS Vulnerability Management. - Own and coordinate large-scale remediation or triage campaigns, including reporting to AWS Security leadership. - Be a VM technical lead, providing support and mentorship to less experienced team members in day to day operations - Research and interpret vulnerability disclosures and intelligence. - Author risk assessment statements, remediation guidance, and status reports - Partner with product teams across Amazon to develop scalable solutions to security vulnerabilities - Design and develop tooling to automate and refine vulnerability management processes - Periodic on-call responsibilitiesAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Information Systems or related degree; or 6+ years equivalent technology experience- 4 years experience in system, network, and/or application security- 4 years experience in threat modeling and interpreting vulnerability disclosures- 4 years experience building automated tools in C, C++, Java, Python, Perl, PowerShell, or Ruby ...

We are open to hiring candidates to work out of one of the following locations:Austin, TX, USAHelp us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.AWS Security is at the forefront of addressing numerous security challenges across a diverse range of platforms and technologies. Our expertise spans cloud services, Internet of Things (IoT), identity and access management, mobile devices, virtualization, and custom hardware—all operating at massive scale. Our highly collaborative team is dedicated to advancing security solutions while fostering each team member's professional development in tandem with our business growth.AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our industry-leading, state-of-the-art services.You are expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. You are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.You will foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. You should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of information security in a broad range of technical areas.You will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities - Application security reviews - Mobile security reviews - Secure architecture design - Threat modeling - Projects and research work as needed - Security training and outreach to internal development teams - Security guidance documentation - Security tool development - Security metrics delivery and improvementsAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience.- Minimum of 3 years of experience with any combination of the following: application security, threat modeling experience, secure coding, security engineering.- Minimum of 3 years of experience with any one or combination of the following: identity management and authentication, cryptography, system and network security. ...

Join AWS and lead our thriving re:Post community, where millions of AWS customers come to learn, share, and solve problems together. As the Community Program Manager, you'll be the driving force that transforms re:Post from a useful resource into an indispensable network of shared expertise and collaborative problem-solving. Your leadership will ensure that our community is vibrant, engaged, and continuously growing, directly contributing to the success of AWS customers worldwide. This role offers the opportunity to make a significant impact on our global customer base while fostering a culture of collaboration and knowledge sharing.Key job responsibilitiesYou will lead the development and implementation of strategies to nurture and expand our re:Post community, ensuring it becomes the premier destination for AWS knowledge and peer-to-peer support.* Community Growth: Develop and execute innovative strategies to boost community engagement and high-quality content contributions.* Expert Connections: Strengthen the connections between community members and AWS experts, facilitating knowledge exchange and fostering a culture of collaborative problem-solving.* Collaborative Intelligence: Leverage the power of generative AI to enhance the community's collective intelligence, empowering members to solve complex challenges more effectively.* Recognition Programs: Create and implement programs that celebrate our most valuable contributors, inspiring continued participation and excellence.* Continuous Improvement: Analyze community trends and feedback to enhance the re:Post experience and align it with evolving customer needs.* Cross-functional Collaboration: Work with various teams to ensure community insights inform product development and support strategies.A day in the lifeAs the Community Program Manager, you'll start your day by reviewing key community metrics and engagement data. You might then review your proposals for new engagement strategies or recognition programs with others in the organization. Later, you could find yourself facilitating a meetup between top community contributors and select AWS experts, fostering knowledge exchange and building stronger connections within the community. You'll likely spend time analyzing customer feedback and partnering with product teams to identify ways to improve the re:Post experience. Your day might end with presenting community insights to leadership, showcasing how the community's collaborative problem-solving is driving customer success.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of experience in community management, preferably in the tech sector- Proven track record of developing and implementing successful community engagement strategies- Excellent communication skills, able to engage effectively with both technical and non-technical audiences ...

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.The Last Mile Routing tech team is at the heart of our growing logistics network at Amazon. The Last Mile Routing tech team is looking for a technically strong, detail oriented Senior Product Manager-Technical with a strong track record of delivering transformational products who can own and deliver the next generation containerization and routing framework for Amazon Logistics.The Team: How often have you had an opportunity to be a member of a team launching unique customer and driver experiences across the globe? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, think big, leverage high judgment and gut instinct, look around corners, and always obsess over customers. The Role: You are results oriented and have thrived and succeeded in launching new transformational products under tight deadlines. In addition to product management and technical skills, the role requires a strong operational focus. You will need to constantly look for optimization areas, work with science and tech on implementing the roadmap, track progress and define how we scale; Ability to influence, analytical ability, strong tracking/monitoring capabilities, exceptional communication skills and leadership are essential to success in this role.The pay-off is high ownership, an ability to deliver results, execute launches with high quality and raise the bar for how we expand our logistics programs. You will interact closely with the business team, the technology team, and the supply chain/operations team to identify/manage critical projects.BASIC QUALIFICATIONS- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you looking for an opportunity to develop technology that will redefine the customer experience for one of the fastest growing and strategic organizations within Global Engineering Services (GES)? Are you interested in joining a global team that is innovating with CX to make Amazon's building network grow? This is your chance to get in on the ground floor with the Global Engineering Insights & Software Tools (GEIST) tech team that is shifting the paradigm for engineering services with disruptive experiences! The GEIST organization supports a vast portfolio of buildings within the Amazon network and the build out standards and designs. We are seeking a dynamic Software Development Manager with spirit to help lead a team of software engineers to the next level. In this role, you will focus on product roadmap execution and opportunities to help identify best-in-class solutions to automate and standardize how our engineers operate when launching new buildings for Amazon. This role helps to support both technical and non-technical teams, allowing for holistic exposure to the Amazon business.The ideal candidate will demonstrate a passion for working on behalf of teams and customers, have a track record of on-time delivery of large-scale projects, and have the ability to operate independently and autonomously. They will have the opportunity to build, scale, and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that will be built and deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program.Key job responsibilitiesBasic qualifications• 5+ years of non-internship professional software development experience• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience• Experience programming with at least one software programming language• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations• Bachelor’s or Master’s degree in computer science or related technical field.Preferred qualifications• Experience in software development using Type script, ReactJS and Java.• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems• Experience in operating, troubleshooting and mitigating failures in highly-available services.• Experience in using data stores such as MySQL, Postgres, Dynamo DB.• Experience in building systems using AWS services such as S3, SNS, ECS, Route 53, Lambda, etc.• A deep understanding of the software development lifecycle, and a track record of shipping software on time• Experience with the SCRUM methodology for agile software development preferred• Experience designing software architectures for scalability, reliability and performance• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences• Proficient in AWS stack.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.A day in the lifeA day in the lifeThis is a hands-on position in which you will own everything from end to end: requirements gathering, designs, design reviews, implementations, code reviews, incremental feature launches, operations, mentoring, and the driving of continuous improvement. A successful candidate will have a deep technical expertise, excellent leadership skills, an interest in developing software, and a motivation to achieve results in a fast-paced environment. You should be comfortable diving deep into technical architectures and requirements, be able to quickly identify solutions to challenges discovered during development, and ready to work with some of the latest cloud computing technology.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree or equivalent ...

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business is a B2B marketplace on Amazon.com that gives entities of all sizes access to hundreds of millions of products in a shopping experience built for businesses and institutions.Amazon Business also serves Government customers that love the convenience of shopping online. However, federal, state and local procurement officials require solutions that fit how public entities operate. The Amazon Business for Government team is dedicated to developing solutions inclusive of an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Government sector.Account Executives are responsible for supporting long-term strategic customer relationships following an initial on-boarding and stabilization period. The primary areas of responsibility include broadening solution adoption through institution-wide deployment, feature adoption, and developing relationships with buying decision makers across functional areas such as Procurement, Information Technology, Facilities, and more. Account Executives will also support large complex customer engagements requiring additional deployment support. The Account Executive will ensure recommended solutions meet our customer’s procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The AE will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant Government consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets. Roles and Responsibilities · Strategic Account Management that helps customers design and implement solutions that solve government procurement challenges · Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions· Deliver accurate weekly reporting on growth pipeline and customer spend adoption· Work closely with sales team and sales leadership to provide status updates and insights learned during deployment· Focus on automating as many service needs for customers and work with Product Management and Technical teams to develop solutions that will increase solution adoption · Meet or exceed targets for customer and/or feature spend adoption · Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teamsThis role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, and Seattle WA. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Ever wondered how Amazon is using its Global presence to offer best of Amazon experience to its international customers? Emerging Country Growth Org acquires inventory in bulk from manufacturers, vendors and sellers and make them available in international Amazon marketplaces. This involves continuously enhancing the customer experience in the respective marketplace by expanding selection, reducing delivery times and costs. Given our rapid growth and this huge opportunity we are applying cutting edge technology to solve complex business problems. Do you like working on projects that are highly visible and are tied closely to Amazon’s profitability and growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you want to pave the future for Amazon Retail, enhancing how we do business globally? If so, Emerging Country Growth is seeking a Software Development Engineer who wants to stretch both their technical abilities and their business know-how to implement creative global solutions and act as a leader of leaders. Our mission is to provide a one-stop shopping experience to international customers that includes: - Build solutions that reach millions of new customers all over the world, providing them with a world class shopping experience - Drive customer experience technology for supporting customers all over the world - Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growthIt is through our innovative solutions that we seek to delight our global customers by offering relevant and rich selection of products, and reducing delivery times. Key job responsibilitiesAs a key member of the engineering team, you will have influence on our product strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product.You will be successfully setting the foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.A day in the lifeThe bulk of an average day is centered around designing and building features to enhance existing applications.Otherwise other elements of a day that happen are:· Working on ad-hoc requests and bug fixes· Participating in doc reviews with product managers and stakeholders· Supporting and delegating tickets while on-call· Team meetings and presentations/learning sessionsAbout the teamOur team, GPP-Tech, enjoys a transparent, collaborative and rewarding culture. We pride ourselves on having an open and ongoing dialogue with our stakeholders including business and Product teams to build trust and innovate on behalf of our eventual customers. Someone who joins this team will be engaged with engineers and stakeholders dedicated to supporting our Emerging Country Growth businesses; focusing on delivery optimization and emerging business needs with a balance of scrappy vs long term supported solutions.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USABASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon is looking for an experienced Software Development Engineer (SDE) to develop in-app self-service support options when unexpected defects occur. This team aims to eliminate the need for transporters, delivering packages on behalf of Amazon, to contact Customer Service (CS) to solve defects. The Shipping & Delivery Support (SDS) Tech team builds solutions leveraging the latest in artificial intelligence technology to provide best-in-class support options when they need it. As a SDS Tech SDE, you will help tackle a diverse landscape of technical problems. You will design, develop, and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle problems, novel situations every day, and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun, and make a positive impact on many people.Key job responsibilities- Deliver working features spanning the full software lifecycle including working backwards from customers, software design, implementation, testing, and deployment, operations, and documentation - Mentor engineers on your team to help grow their potential - Make priority tradeoffs between new feature development and operational work - Engage with customers, stakeholders, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutionsA day in the lifeInclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAs Earth’s most Customer Centric Company, Amazon’s CS organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The SDS Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon CS to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are seeking a Senior Solutions Architect to join our Unified Workcell Compute (UWC) team. The UWC team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems.As a Senior Solutions Architect, you will play a crucial role in architecting solutions to complex problems, working with customers to design and implement UWC across various Operations environments.In this role, you will combine your business acumen with deep technical skills to influence long-term technology strategies for our customers. You will work in environments with high ambiguity, where business objectives and technology strategies are often undefined. Your expertise in physical compute, peripherals, Linux operating systems, and IoT will be essential in driving the adoption and optimization of UWC for managing industrial PCs, thin clients, and other embedded devices across Amazon's vast network of fulfillment centers, sort centers, and delivery stationsKey job responsibilities- Architect and assist customers in building solutions to complex challenges, ensuring they are extensible, reusable, secure, reliable, cost-optimized, and operationally excellent.- Partner with customers for end-to-end solution design, applying judgment and experience to advise on short-term and long-term implications of trade-offs in areas such as extensibility, flexibility, scalability, and maintainability.- Lead technical solution discussions with customer teams, diving deep into technical details and proactively vetting high-risk, inefficient, or overly complex solution options.- Develop and maintain trusted advisor relationships with senior leaders in customer organizations, influencing their strategic direction to align short-term technology decisions with long-term business outcomes.- Contribute to the creation of new patterns, methodologies, and best practices for UWC implementation and integration with existing customer systems.- Lead the development, delivery, review, and maintenance of technical content, including sample code, blog posts, presentations, white papers, and workshops.- Identify gaps in UWC products and services, gather effective customer feedback, and translate it into clear business and technical requirements for product and engineering teams.- Collaborate with internal teams (e.g., sales, business development, professional services, support, engineering) to deliver the right technical solutions that delight customers.- Mentor and develop other team members, contributing to the growth of the Solutions Architect community within Amazon.A day in the lifeAs a Senior Solutions Architect for UWC, your day might include:- Starting your morning by reviewing the latest updates to the UWC architecture and preparing for a customer meeting to discuss their complex device management needs across multiple fulfillment centers.- Leading a technical deep-dive session with a customer's IT and operations teams, exploring how UWC can integrate with their existing Linux-based systems and IoT devices to improve device provisioning and management.- Collaborating with UWC product managers to provide feedback on new features based on customer needs, particularly focusing on enhancements to the job orchestration and credential rotation capabilities.- Drafting a whitepaper on best practices for implementing UWC in multi-compute workcells, drawing from your experience with recent customer deployments.- Mentoring a junior engineer on how to approach a challenging customer scenario involving the migration of legacy CDM-managed devices to the UWC platform.- Participating in a cross-functional meeting to discuss the roadmap for UWC's support of ARM-based devices and contributing insights based on customer requirements you've gathered.- Ending your day by reviewing and providing feedback on a technical proposal for enhancing UWC's software distribution mechanisms to better support containerized applications across diverse device types.About the teamOur team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust. From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon’s critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and remediation. Key job responsibilitiesThe VMR Operations organization is looking for a Principal Technical Program Manager with deep technical expertise in security operations and program management to join us in building and maturing our VMR Operations programs. In this role, you will be responsible for driving the strategic, technical, and engineering direction of VMR’s Campaign Management Program, which enables builders and drives remediation actions across Amazon. You will leverage relationships with engineers across Stores Security, business teams, and leaders throughout Amazon prioritize deliverables, escalate roadblocks, and improve organizational processes. You will build trust with Principal Engineers and executive leaders by leveraging your technical expertise to understand technical challenges, design improved solutions, and hold a high program bar. Finally, you will use your information security expertise to champion and drive risk-based decisions across complex, multi-disciplinary programs to ensure Amazon properly manages security risk. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s degree in computer science, information security, or a related field; Master's degree preferred- 10+ years of technical product or program management experience- 5+ years experience in at least two of the following areas: vulnerability management, threat intelligence, security engineering, incident response, or security operations- Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.As a Software Development Engineer, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy reliable distributed services. You will work with a variety of core languages and technologies including GoLang and Python technologies.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Key job responsibilities* Leading development and maintenance of key system features* Working with other team members to investigate design approaches* Prototyping designs and testing them with teammates* Working in an Agile/Scrum environment to deliver high quality software against aggressive schedulesAbout the teamThe Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. These systems include OS development, device provisioning, application deployment, logging and metrics, device command orchestration, and configuration-data management. All of these components work together to enable seamless installation and and on-going management of our many JWO networks deployed around the world.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon's Whole Foods Market Identity and Access Management team is looking for an experienced Senior IAM Engineer to join our growing team. You'll be working on innovative projects to design, deploy, manage and improve identity infrastructure, tools and operational processes. You'll have a holistic view of the technology landscape across Whole Foods and play a crucial role in supporting digital transformation by leveraging cutting-edge technologies and best practices in identity and access management.Key job responsibilitiesSenior IAM Engineer works on IAM projects to design, deploy, manage and improve identity infrastructure, tools and operational processes. They proactively identify and resolve difficult problems with the IAM systems and continuously improve operational processes.Responsibilities:- Design, implement and support identity solutions to address ambiguous problems involving identity management, access controls, authentication/authorization and enable business processes- Identify and resolve architectural deficiencies in IAM systems to improve system resiliency- Perform risk/vulnerability assessment and remediation for IAM infrastructure to improve security posture. Collaborate with security teams to improve the risk/vulnerability identification, remediation and reporting.- Identify and implement operational process improvements which improve IAM team’s efficacy and agility.- Identify opportunities and implement automation for operational tasks to improve performance and reduce operator errors utilizing AWS tools, Powershell scripting etc.- Participate in strategic planning and decision-making with customers, partner teams, architects and peers.- Understand all aspects of dependencies for business processes on IAM systems, resolve root cause of difficult performance, reliability, or availability issues and deliver innovative solutions.- Design, build and deploy systems utilizing AWS tools to support IAM technologies by identifying appropriate technical path. Establish continuous monitoring and alerting for all critical processes.- Provide on call support for issues and escalations related to identity infrastructure- Mentor and develop junior and new IAM engineers on the team.BASIC QUALIFICATIONS- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience administering Active Directory and Azure AD environments including user/computer administration, authentication services, group policies, federation, and synchronization between on-prem and cloud directories.- Experience supporting enterprise authentication and authorization, protocols like RADIUS, OAuth/OIDC, SAML, as well as MFA and SSO solutions.- Experience managing Public Key Infrastructure including certificate authorities, digital certificates, and their lifecycles.- Experience in managing the identity lifecycle including onboarding/offboarding of users, groups, accounts, and their access rights.- Experience in administering privileged access and secrets management tools to secure and control access to sensitive administrative accounts and passwords. ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Key job responsibilitiesWe are looking for a Hardware Design Engineer with skills in both hardware and software. In this role you will be responsible for system design, validation and integration of hardware in the AWS fleet through its entire life cycle. You will work cross functionally with AWS monitoring teams, members of the Hardware Design team, and additional teams across AWS to improve quality and reliability of products operating in the fleet. As a member of the Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS or MS degree in Electrical or Computer Engineering (EE / CE) and Minimum of 5 years of experience with High Speed design and system validation - Experience with Schematic, PCB design and layout tools, Drive ODM HW development and testing and be part of the Production flow definition team - Strong knowledge in electrical engineering fundamentals, power & signal integrity, and analog/digital circuits and able to drive component selection and validation of electrical, mechanical components, cables - Work with ODMs, IP Silicon vendors, memory vendors, and internal design teams on cross-boundary triaging, debugging, and resolving issues across organization.- Hands-on lab equipment skills for electrical validation and characterization. - Scripting skills to automate tests, logs parsing and data collection.- Strong technical communication skills (verbal and written) to interface with cross-functional technical leads within and/or outside of the organization. ...

The DSP (Delivery Service Partner) Offer & Expansion team is part of the Last Mile Product and Technology organization and is responsible for designing, launching, and managing the strategy of the Delivery Service Partner (DSP) program around the world across all of its various use cases. Amazon’s Logistics Claims Management team is seeking a talented claims professional to support our rapidly growing and evolving global auto program. You will oversee auto physical damage processes and TPA performance. Further, you will help develop programs and tools that contain costs, and continue successful third-party administrator (TPA) strategies and relationships. You will have a strong working knowledge of commercial auto insurance policies and experience with large transportation fleets. You will have experience adjudicating both litigated and non-litigated claims in a time-efficient and cost-effective manner. You will help build processes and strategies for handling new issues that arise in a business-centric way while addressing risk. Typical transactions will range from standard claims settlement to complex high dollar agreements.Key job responsibilities• Oversee the management of physical damage and property damage claims relating to commercial trucking and transportation, inclusive of total loss and subrogation, with the future possibility of adjudicating claims.• Work closely with TPA and insurance partners to drive continuous improvement within the auto physical damage space, while supporting simplicity, efficiency, and cost containment.• Develop strategy and actions plans to lead process improvement initiatives through internal and external team collaboration. • Leverage subject matter expertise to deep dive claim processes, challenge status quo, and develop tactful solutions that will be impactful to program goals.• Support internal audits to ensure quality and compliance are in accordance with client service instructions and performance expectations.• Partner with vendors to develop and/or update standard operating procedures that align with program goals.• Utilize metrics to make data driven decisions for process evaluations and recommendations.• Work across teams to share ideas, influence change, and deliver projects results. BASIC QUALIFICATIONS- 3+ years auto liability and property damage claims experience- 3+ years claims leadership experience- Valid Property & Casualty Adjuster’s License- Strong interpersonal and communication skills, with ability to communicate professionally, both verbally and in written format.- Ability to balance competing priorities while handling each with a level of urgency. ...