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The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Austin, TX, candidates can can selected to be located in any of our approved office locations: Seattle, Santa Monica or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Job summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Are you passionate about building cutting-edge device applications and architecting scalable solutions with the latest offerings from AWS? Do you want to be at the forefront of designing the next generation of diagnostic, troubleshooting, and self-healing systems? We are building Amazon's Customer Service systems, and you will have the opportunity to design, build, and deploy software to support the latest Amazon devices, such as new Echo/Alexa devices, Fire TVs, Fire Tablets, and related Alexa app features on Android and iOS. We're working hard, having an incredible time, and making history – come join us on this exciting journey!You're an awesome fit if you demonstrate... - Industry-leading technical abilities showcasing a breadth and depth of technical knowledge. - The ability to build good working relationships within the team by communicating clearly both verbally and in writing. - Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible problems. - Effective technical leadership skills to improve technologies and infrastructure of the team. - Are curious trying new technologies, and passionate about innovating on behalf of customers.Key job responsibilities- Take requirements and convert it to scalable design, execution plan, quality code deliverable to delight our customers.- Contribute to the full software development lifecycle, including scoping, design, code, testing, deployment and maintenance of the team's software.- Active in operational support and ensure that the root causes of operational issues are identified and resolved.- Build and maintenance software pipelines to deliver software solutions to Android devices- Software Documentation - show how it is constructed, tested, and operated.- Actively mentor other development engineers.A day in the lifeThis role is focused on delivering value to customers incrementally. Day in the role includes but not limited to:- Contributing to work backwards plan or execution plan to deliver customer value- Learn and be curious, find scalable ways to solve inefficiencies or software defects- Collaborate on defining best customer experience- Delivering quality design and code- Reviewing peer's work to ensure high quality and providing feedback with empathy, while keeping standards high for quality- Influencing team by improving any process inefficiencyIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamOur team currently supports around 40 different devices with screen sharing solution for effective troubleshooting session for customers with Technical Care associates. Team owns scalable and low maintenance micro services on AWS, as well as device client app for iOS, Android, Echo Shows, Fire TV and Tablet. Team finds ways to keep code unified to reduce duplicate work between devices and is able to invest time in the innovation for customers instead. We use demos and knowledge sharing channels, to educate others, as well keep stakeholders informed.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamWe are an AWS deals team and partner across GTM teams by crafting high-quality commercial deal strategies within both Commercial and Public sectors to sustainably grow the business and accelerate customer outcomes. Our team of dedicated deal leads have expertise across Global Services and at each business unit level (AMS, ProServe, Training & Certification, Security, and Support) to build, execute, and accelerate commercial strategies at the singular, multi-GS, and pan-Amazon levels. To learn more about how, why, and when to engage GSDE, refer to our Resource Center.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required ...

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business (AB) Strategic Adoption Managers (SAMs) work with Strategic Account Executives (SAEs) to develop the strategy and solutions that help our largest Customers transform how they purchase for work using AB.The SAM will develop relationships with Customer purchasing, finance, and and other business leadership personas to understand Customer challenges. As "go deep" experts within AB, SAMs use problem solving, data analysis, best practice, and creativity to structure programs that incorporate AB into Customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.The Strategic Adoption Management team is most like an "Account Management" role within the Strategic Sales organization; While SAMs may identify new points of contact within customer accounts, SAMs do not develop net-new customers or business.Roles and Responsibilities:· Manage multiple concurrent Customer projects across a variety of industries· Accelerate AB adoption through key Initiatives including data analysis, surveys, user outreach, AB specific programs, and relationship building· Analyze Customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance· Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions· Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams· Meet or exceed targets for Customer spend adoption· Define requirements, scope program, and provide recommendations utilizing AB solutions.· Look around corners to make sound, Customer obsessed recommendations· Provide timely, clear and concise, and complete communications to Customer and Amazon Business Leadership· Assess program risks, anticipate challenges, and request support in escalation management when necessary· Relay Customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teamsThis role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA. Other locations may be possible upon further consideration. BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels ...

We are looking for an innovative Mechanical Engineer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a strong knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of technical standards along with managing the building systems engineering of developing prototypes and individual, on-going construction projects for the mechanical discipline.This position will be part of an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.Key job responsibilitiesDefine, document, communicate and own mechanical and plumbing engineering design standards.Maintain basis of design (BOD) for mechanical and plumbing disciplines.Own prototype equipment specifications and approval for non-prototype equipment.Develop and execute technical goals related to mechanical and plumbing cost reduction, continuous improvement, and sustainability.Develop, cultivate, and manage relationships with third-party engineering consultants. Track and manage quality and cost of consultant work product.Work cross functionally with other Amazon physical retail business groups to share and develop best practices and lessons learned.Maintain commissioning standards and relationship with MEP/R system commissioning vendors.Manage projects and effectively influence and communicate with internal and external business partners, contractors and vendors.Review CDs and bulletins for scope, accuracy, completeness, and cost targets for new stores and renovations.Conduct periodic site inspections and facility audits to review quality and operation of installed systems.BASIC QUALIFICATIONS- Bachelor Degree in Mechanical Engineering or Architectural Engineering- 7+ years of experience in the field of engineering in commercial/retail buildings- Knowledge of Building, Mechanical, Electrical, Plumbing and Refrigeration Codes- Ability to manage high level meetings and discussions with technical and non-technical participants- Strong project management experience- Excellent written and oral communication skills- Ability to meet tight deadlines and prioritize workloads- Strong organizational skills ...

Amazon’s Talent Development team is looking for a skilled and driven Learning Experience Designer to develop online learning experiences to support inclusive talent development at Amazon. Our current mission is to reinvent manager development at scale by creating and delivering personalized, just-in-time learning experiences that support the knowledge and skills managers need to be effective. We are looking for someone with a passion for and experience applying learning science, instructional design, instructional technologies, and data analytics to improve learning environments at scale, who also has experience in Diversity, Equity, and Inclusion best practices. The role will develop and continuously improve learning experiences using an array of creative approaches to drive productivity, innovation, and operational excellence. Key job responsibilities• Conduct needs analyses to understand customer learning needs, document workflow processes, and identify both foundational and in-the-flow-of-work learning moments of need.• Collaborate with subject matter experts, stakeholders, and senior learning experience designers to write learning goals and learning outcomes for online learning experiences.• Design and develop online learning experiences that align with learning outcomes, apply research-based learning principles, and measure learning in online learning environments.• Use eLearning authoring tools to build online learning experiences that include assessments, interactive activities, multimedia assets, and text-based content.• Stay current on developments in learning science, learning design, and learning technologies.About the teamThe Talent Development team is comprised of Product, Program, Engineering, Learning Science, and Analytics function. We partner with Research Science, UX Design, and additional talent management teams to innovate for all Amazonians. Some of our products and programs include Embark Onboarding, Day 1 Manager Onboarding, Becoming a People Manager, and Manager Development. BASIC QUALIFICATIONS• Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.• 5+ years’ experience in designing online learning experiences to support adult learners.• 2+ years’ experience in developing DEI solutions• Experience working as a member of a team and collaborating with subject matter experts to design online learning experiences.• Experience using online course authoring technologies to create online learning experiences.• Knowledge of learning science and instructional design principles.• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.• Experience working in a cross-functional team.• Ability to multitask in a fast-paced, technical environment.• Excellent oral, written, and interpersonal communication skills. ...

Do you want to support Amazon’s mission to build the world’s safest, most efficient, and sustainable delivery network by bringing the stories of those delivering on behalf of Amazon to life? We are looking for a Senior Campaign Manager, Reputation Management to lead communications and campaign efforts that supports our Last Mile delivery network with a goal of sustaining positive perception across partners, stakeholders, and customers alike.We’re looking for a high-judgement and self-motivated individual with experience bridging business needs through high-value communications. In this role, the candidate will think big to develop disruptive, innovative 360-degree communication plans and campaigns that promote all the ways that both Amazon and our partners are investing in the delivery experience. This means leading national campaigns that feature brand storytelling, compelling messaging, social activations, multi-media elements (e.g., infographics, video) and bold go-to-market execution strategies. You will thrive in ambiguity and denounce the status quo, developing new and innovative ways to communicate, improving existing channels, and influencing and launching new methodologies. It will be critical to work across cross-functional teams of leaders, partner organizations, and stakeholders to ensure that we are launching programs through robust communication, change management strategies, and year-long campaign efforts. The work you and your team do will impact Amazon’s broader corporate reputation, requiring close partnership with Public Relations, Public Policy, and other important stakeholders.The ideal candidate must be a strong communicator with strategic communications and/or campaign communications experience, business acumen, and excellent writing ability. The right candidate for this role excels at both developing winning engagement and messaging strategies and executing tactical plans with precision, and thrives on delivering measurable results and positive impact. Excellent communication and writing skills are imperative for this role, and this role is able to formulate a clear viewpoint on complicated issues, creating a concise and well-written narrative to support their perspective. You will be a thought leader who indexes high on emotional intelligence. You’ll have to be comfortable with testing, learning, and even failing forward while bringing fresh ideas to the table. This role operates in a fast-paced, highly-ambiguous, frequently-changing environment, and will require a team member who has good judgement and is comfortable interacting with both internal and external leaders and working with cross-functional teams.This role can be based in Nashville, TN; Seattle/Bellevue, WA; or Austin, TX. Key job responsibilitiesIn this role, your key responsibilities will include:- Develop authentic and creative communication plans and campaigns to both solve business needs and instill passion and engagement among the partner and deliery community- Introduce bold experimentation in storytelling and creative communications to educate and excite both internal and external audiences- Lead with a marketing communication forward mindset, developing strategies that go beyond written communications- Conduct interviews, including focus groups and message testing, injecting voice of the customer qualitative and quantitative data into our channel and content strategies- Partner with agencies and internal creative teams to develop compelling visual content - Identify emerging topics and develop proactive plans with stakeholders- Look around corners to identify key moments in time around which to build campaigns that meets individuals where they are in their journey delivering on behalf of Amazon- Monitor and measure the effectiveness of communications and campaigns and report out on them to leadersAbout the teamThe WW Transportation Partner Experience (TPX) team’s vision is to build and nurture communities of the happiest, safest, and highest quality transportation partners. To deliver on our mission, we create opportunities for connection, learning, advocacy, and inspiration among partners, Amazon, and our customers. We are committed to protecting and improving sentiment by innovating how we power the feedback flywheel, so that partners and drivers alike can continue to shape the future of logistics.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross functional marketing programs- Experience using data and metrics to drive improvements ...

Amazon Security is seeking a Senior Technical Program Manager with a strong delivery record and proven program management experience to join our Strategic Risk Insights (SRI) team. Our team empowers stakeholders to grow securely by enabling leaders to understand and manage their risks and the impact of their decisions. We go beyond traditional methods of risk management, providing teams with insightful data and novel tools to make informed decisions that unlock opportunities and drive innovation.This role will support security excellence initiatives within SRI, analyzing operations, identifying opportunities, and managing the execution of projects and programs. The Senior Technical Program Manager is responsible for implementing and driving program management for large-scale, complex, global information security events and initiatives, communicating with leadership, and transforming nebulous needs into actionable security solutions. You will partner with service, engineering, and security teams, bringing process and rigor to both response and non-response focused programs. You will play a critical role in optimizing processes to benchmark best-in-class operations, standardize performance, and drive continuous improvement. This requires managing and balancing multiple priorities simultaneously, and at times, supporting response operations with our incident response and vulnerability management teams.In this role, you'll help support our mission: empowering leaders with the insights they need to manage risks and drive innovation securely. You will have the opportunity to challenge traditional risk management methods, pushing the boundaries to make data-driven decisions that have a real impact on our organization and our customers.You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment, and a willingness to disrupt current processes to enhance them—all while obsessing over customer outcomes. You will join a team focused on creating unique customer experiences, where ownership of the customer experience is key.If you enjoy working at scale in a rapidly changing environment and influencing the protection of customers’ data within a large global organization, this position will provide you with a challenging opportunity.Key job responsibilities• Develop and execute cross-functional project plans with enterprise-wide impact, driving security excellence across key domains such as vulnerability management, incident response, and secure software development lifecycle (SDLC).• Lead initiatives to proactively identify, assess, and mitigate security risks across Amazon’s diverse subsidiaries and business lines, ensuring seamless alignment with Strategic Risk Insights (SRI)’s mission to enable secure and scalable growth.• Apply both structured methodologies and creative problem-solving techniques to complex, dynamic, and multi-disciplinary security challenges, adapting to evolving threat landscapes and business priorities.• Communicate complex technical concepts to both technical and non-technical stakeholders, building trust and credibility at all organizational levels while maintaining confidentiality and discretion with sensitive data.• Exhibit strong ownership and leadership by driving cross-functional teams through the full project lifecycle, from planning and execution to post-implementation review, fostering collaboration, and building long-term relationships with key stakeholders.• Navigate a fast-paced, high-velocity environment while managing competing priorities and ensuring alignment with strategic objectives to meet or exceed project timelines and security goals.• Decompose high-level, abstract goals into specific, measurable work items, utilizing tools such as Agile methodologies or other frameworks to ensure clear deliverables and alignment across teams.• Lead cross-functional programs to translate customer experience goals into structured, data-driven, and optimized security solutions, driving measurable improvements in security posture and operational efficiency.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers? Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. The job will give you direct experience building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps, helping millions of customers around the world.Key job responsibilities- Solving difficult problems with elegant and practical code.- Helping define engineering best practices and providing technical mentorship to other members of the engineering team.- Being a champion for the customer and ensuring their needs always come first. - Designing and building software for Alexa enabled devices, mobile clients and server systems. - Design, develop, and deploy innovative software solutions. - Collaborate with cross-functional teams to create robust and scalable systems that safeguard Amazon's digital products and services. - Utilize your expertise to architect and implement complex software systems that can handle high-volume, real-time data processing. - Contribute to the full software development lifecycle, from concept and design to testing and deployment.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world.Do you have the colocation data center and business background, negotiation skills, colocation sales or sales engineering experience, financial expertise, legal comprehension and technical understanding necessary to grow Amazon’s technology platform? The AWS Data Center Supply Solutions Team is looking for a talented Colocation Development Mgr based in Austin, Tx. In this role, you will have the opportunity to shape and execute supply solution strategies to expand our Data Center portfolio and related infrastructure. You will help develop where we go, negotiate the business contracts and deliver the infrastructure needed to provide best in market Data Center projects. The ideal candidate will possess a real estate development, business, financial, strategic and technical background that enables them to drive engagement and develop strategic alternatives from inception to conclusion. You should have a demonstrated ability to lead and direct multi-million-dollar real estate and infrastructure transactions from inception to construction-ready. You will need to be able to demonstrate the ability to think strategically about business, markets, and technical challenges with the skill to manage complex transactions and to build and convey compelling value strategy plans.Key job responsibilitiesKey Responsibilities include:Lead and direct colocation development transactions from beginning to end including complex site selection, financial analysis, contract negotiations, zoning and entitlements, and site development.Formulating and presenting long-term development strategies for specific markets to senior management.Execute on the strategic plan while interacting with internal stakeholders (e.g. product teams, energy, fiber, design, construction, legal, tax, etc.).Understanding the technical requirements of our design engineering teams and developing solutions that meet the design and business objectives.Involvement in the full construction process to deliver all aspects of a project to include building, data center specific power, and all other site utilities.Preparation and presentation of transaction summaries to the senior management team regarding progress, financial approvals and overall deal costs / benefits.Support multiple complex contract negotiations simultaneously.Serve as a key member of the Real Estate team in driving our ability to innovate and to produce results.Able to travel roughly 25% of the timeAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSBasic qualifications- 2+ years of developing, negotiating and executing business agreements- 4+ years of professional or military experience - Bachelor's degree - 2+ Years of experience developing strategies that influence leadership decisions at the organizational level ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This role is in Amazon's Worldwide Grocery Stores Tech Data and Analytics organization. We work with all aspects of the grocery business (e.g., Merchandising, Pricing, Promotion, Supply Chain, Finance, Marketing, Space Planning, etc.). We own and develop within an in-house platform to configure and build Analytics Solutions across multiple business domains.This role is both creative and data driven – we need someone who can review our current infrastructure, isolate improvement opportunities, help us think big about what to consider in terms of localization, scalability, commodity management, and long term automation. We are looking for someone who will scope and execute analyses to formulate conclusions and recommendations to be presented to senior leadership on business growth opportunities. You will also be responsible for producing insights that will help shape effective strategies to better meet our customers’ needs. You will work closely with internal teams, and partners across the grocery business line and other partner teams in these areas to provide decision support in this rapidly evolving space.This role requires an individual with deep knowledge of business intelligence solutions, and have the ability to work with technology, product development, and business teams. The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment, and driven by a desire to innovate Amazon’s approach to this spaceKey job responsibilities- Develop new and innovative analyses to inform product strategy and design. This analysis will determine approach and roadmap for key strategic initiatives.- Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our product and strategy decisions.- Develop clear communications for recommended actions.- Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives.- proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes.- understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and AnalyticsAbout the teamWe enable sophisticated, fact-based decision making across Amazon Grocery by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WFM and Fresh. You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Amazon Security is seeking a Software Development Engineer III to own the full end-to-end delivery of features responsible for the governance of AWS usage across Amazon's cloud footprint. This team builds and operates highly-scalable and foundational systems for accessing and securing Amazon's cloud workloads. The products built by this team are used across all business verticals in Amazon, giving you the unique opportunity to have company-wide influence. In this role, you will architect and drive the development of scalable software systems to enable effective management, compliance, and security controls over millions of AWS. accounts and resources company-wide. Additionally, you'll have the unique opportunity to partner closely with AWS product teams to drive adoption of their offerings across Amazon and directly influence their roadmaps.Key job responsibilities * Architect and develop systems and processes for operating the largest enterprise multi-account AWS footprint. * Implement preventive controls and guardrails within AWS accounts and AWS Organizations to enforce standardization and prevent policy violations related to security groups, IAM, networking, logging, etc. * Architect for high availability, scalability, observability, and disaster recovery in the context of AWS governance tooling and processes. * Evangelize cloud governance best practices and drive improvements to our multi-account strategy as AWS service offerings evolve. * Collaborate with infrastructure, security, and business teams to translate requirements into scalable technical solutionsAbout the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon Web Services (AWS) Security is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. At Amazon Web Services (AWS), Security is job zero. Our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.In this role, you will be part of a team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. You will build and own software solutions and solve ambiguous technical problems.Key job responsibilitiesDive into large datasets to identify potential risks.Perform assessments of software vulnerabilities.Work with software builders to apply environmental context against findings to adjust risk scores.Implement automation to improve operational throughput and efficiency.Work with partner teams to propose and implement functionality that reduces risks at scale.Organize and run remediation campaigns to eradicate risks from our environment.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Degree or 4 years equivalent experience in a technical field.- 3 years’ experience performing security investigations, penetration testing and/or incident response in the context of large organizations.- Experience with security threats, detecting and defending from cyber-attacks, and using big data analytics and orchestration to address security challenges.- 2 years’ experience developing code with at least one modern language such as Java, Go, TypeScript, Python, Rust and security code review. ...

Amazon Web Services (AWS) Security is looking for a passionate and innovative Sr. Security Engineer for the AWS Vulnerability Management team. At AWS, security is job zero. The AWS Vulnerability Management team continuously raises the bar for security at AWS. We combine intelligence, cybersecurity skills, risk management techniques, and technical expertise to keep our customers and the cloud secure. Our team offers the unique opportunity to work with leading industry security experts and engage across AWS service teams and leadership. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges.As a Sr. Security Engineer in AWS Vulnerability Management, you will work on a team of security engineers, software developers, and technical program managers. You will interpret and triage vulnerability disclosures, collaborate with subject matter experts across AWS on technical solutions, and drive remediation activities across AWS’s unprecedented scale.Key job responsibilities - Become a subject matter expert for a technology domain in AWS Vulnerability Management. - Own and coordinate large-scale remediation or triage campaigns, including reporting to AWS Security leadership. - Be a VM technical lead, providing support and mentorship to less experienced team members in day to day operations - Research and interpret vulnerability disclosures and intelligence. - Author risk assessment statements, remediation guidance, and status reports - Partner with product teams across Amazon to develop scalable solutions to security vulnerabilities - Design and develop tooling to automate and refine vulnerability management processes - Periodic on-call responsibilitiesAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Information Systems or related degree; or 6+ years equivalent technology experience- 4 years experience in system, network, and/or application security- 4 years experience in threat modeling and interpreting vulnerability disclosures- 4 years experience building automated tools in C, C++, Java, Python, Perl, PowerShell, or Ruby ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position is located in Seattle, WA, Arlington, VA or Austin, TX. Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.ISCaP's Power & Cooling (PAC) team is seeking a results-oriented individual with strong business judgement skills and experience working with internal and external stakeholders to own material planning for Data Center Power & Cooling Equipment. Our Material Planning Managers are high-energy self-starters that are excited to work across different functions to deliver power and cooling equipment to our data centers globally. As a member of the Power and Cooling Supply Chain Management Team, you will manage the Americas materials and orders supporting AWS Data Center build projects. This role's primary responsibility is to maintain unconstrained supply on a global scale for the responsible regions and work with our internal customers and business partners to audit and track inventory status and materials from Purchase Order Placed to delivery and drive the appropriate supply strategies to deliver continuity of supply.Key job responsibilitiesDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Own the end-to-end planning process for delivering power and cooling equipment in the assigned region. Drive the Sales and Operations Planning (S&OP) process, which includes performing demand planning, supply planning, and ensuring there is interlock between demand and supply.- Serve as the subject matter expert (SME) for supply chain planning, forecasting demand, and coordinating procurement activities.- Responsible for change management and coordinate changes to purchase orders and delivery schedules with global supply managers, sourcing managers, and internal customers.- Partner with data center demand planning team to capture customer demand and plan for equipment delivery using supplier lead times.- Responsible for tracking and mitigating risks related to material planning or equipment delivery. - Own business reviews and metrics to support improved decision making and on-time deliveries across business partners and stakeholders. Identify factors impacting the timely communication of purchase orders.- Own performance metrics covering on-time delivery, manufacturing lead times, shipping lead times, and for all builds within your regions.- Be single point of contact for internal customers for long lead equipment planning and delivery.- Resolve issues related to damaged, missing, or poor-quality deliveries requiring immediate replacements or field service.- Lead cross-functional projects to meet commitments and objectives while managing plans.- Drive continuous improvement initiatives to lower risks and reduce lead times.- Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.A day in the lifeThe successful candidate will embody the following:- Clearly communicate plans to a wide range of stakeholders in a concise yet informative manner. This includes but not limited to, communicating status, sharing risks, obtaining approvals or gaining buy-in for a proposal. - Embody a pioneering spirit through a hands-on approach and willingness to develop processes in our fast-paced startup environment. You will simultaneously drive results while establishing sustainable systems.- Be a strong customer advocate and deliver performance improvement through customers lens.- Define clear data requirements and metrics by collaborating across teams. Successfully implement end to end tracking to quickly identify any risks or deficiencies.- Demonstrate strong attention to detail and an exceptional ability to juggle competing priorities.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Supply Chain or related fields - 6+ years of experience in supply chain management, material planning and/or supply planning role ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Software Development Engineer to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!As a Software Development Engineer, you will have the opportunity to work cross-functionally with engineering, product, clinical / distribution, and customer care teams. You will be expected to deliver testable, maintainable code to support our many ongoing initiatives. Additionally, you will be responsible for participating in design discussions, code review, and communicating with stakeholders, while leveraging technologies such as Java, Typescript, Ruby Lambda, API, Gateway, CDK and relational & key-value databases.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor’s degree in Computer Science, Computer Engineering or a related field.- 3+ years of software engineering experience- 3+ years using Java, C/C++, or similar programming languages- Experience with AWS product ...

Equal parts business development lead and account manager, Amazon’s team of regional Senior Business Development Managers (Sr. BDMs) source, vet, and guide candidates who apply to our Delivery Service Partner (DSP) program, a diverse network of independent small business owners who facilitate deliveries on behalf of Amazon Last Mile. A Sr. BDM owns the recruitment funnel and partners with DSP candidates through all stages of their journey as they apply to launch and scale new businesses in one of the fastest growing networks in the world. Key job responsibilitiesAs a Sr. Business Development Manager (Sr. BDM), you will partner with 60-80 candidates as we recruit and vet assess DSPs to join the program. The Sr BDM oversees a regional candidate acquisition pipeline and is accountable for leading candidate outreach, ensuring quality candidate vetting, and driving ongoing engagement with candidates preparing to join the DSP program. The successful candidate will demonstrate an ability to identify high-quality owner operators to join the program, using data to drive decisions to analyze their regional capacity needs and pipelines, building and bolstering process to ensure that recruitment and engagement can be applied consistently, and ensuring quality candidates are matched to the right station opportunities. The right candidate will serve as both trusted advisor of candidates and an ambassador for Amazon. A Sr. BDM will collaborate with an integrated internal team of Operations leaders, Product Managers, Business Coaches, and Compliance teams to ensure we identify highly qualified candidates to join the network. The Sr. BDM is also accountable for developing and maintaining external longer-term relationships within the business communities from which we source DSP talent and nurturing talent from within our existing DSP community.A day in the life- Developing recruiting and placement strategy to identify DSP prospects to meet program growth plans in market.- Overseeing the entire candidate journey, from developing pipeline to business launch, and concluding with ramp completion and driving improvements that lead to higher-quality candidate outcomes and drive candidate engagement.- Coaching and consulting with DSP owner candidates on program expectations, business plan best practices, operational requirements, and safety. - Collaborating cross-functionally with internal partners including regional Business Coach and operations teams to ensure we are adding high-quality DSPs to the program, leveraging insights to refine DSP selection and onboarding DSPs to launch phase. - Driving engagement, education, and support of the DSP owner candidates who have earned a position with in the program and are awaiting station assignment. - Evolving candidate and stakeholder experience through continual process improvements.- Developing relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP program and Amazon.- Traveling to support candidate recruitment and experience (approximately 10 days/month); 3 days/month in the Austin Office, but Candidate should be flexible with hours and travel to support the portfolio of assigned DSP candidates as needed.About the teamAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of DSPs and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our DSPs ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree.- 5+ years of relevant work experience in business development, relationship management, or account management. ...