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Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security, Security Design and Accreditation group is looking for an Industry Specialist (IS) to join our design and accreditation team. As an IS you will manage sensitive and critical US Intelligence Community (USIC) and DoD security relevant facility designs, builds, and expansions supporting cloud technologies and activities. This position is based in San Antonio, TX and will join a team of experienced Industry Specialists in managing the AWS National Industrial Security Program (NISP). SDA is responsible for creating, implementing, and overseeing AWS’ NISP. The team works closely with US Government (USG) customers who are migrating national security workloads into the AWS cloud by adopting cloud infrastructure and cloud service platforms. With AWS, our customers can requisition compute, storage, and numerous additional cloud services, gaining access to a suite of elastic IT infrastructure services critical to maintaining their missions and operational workloads. Our customers have the flexibility to choose between a variety of development platforms or programming models suited to addressing their unique challenges. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilitiesAs an Industry Specialist with the Security Design and Accreditation (SDA) group, you will own the security-relevant design of our ICD 705 and NISPOM facility builds and expansions. This includes: - Interpreting and communicating physical and technical security requirements, best practices, and Accreditation Official (AO) variances; Developing all necessary USG documentation and paperwork to include FFC's, CSP's, TEMPEST checklists, and PDS documentation.- Participating in design meetings and reviews across multiple design disciplines throughout the entire facility design period;- Implementing security of the construction site; inspecting and cataloging key stages of each build as prescribed in the CSP or AO guidelines; Managing site security contracts that employs/deploys SSM's and CST while also managing the finances and budget.- Ensuring that these secure areas are protected with Intrusion Detection and Access Control system by developing ACS/IDS design and procurement and that construction meets current TEMPEST requirements for the protection of National Security Information, accredited facilities, and critical cloud infrastructure from insider and external threats. A day in the lifeYou obsess over internal and external customers and successfully deliver support and services in a high-growth environment where priorities shift extremely fast. You are also independent and must be able to manage multiple security design projects under minimal supervision, continuously triaging and prioritizing your projects, develop and contribute to regular reporting mechanisms, communicate clearly, think outside the box, and deliver solutions that meet the AO’s requirements and facilitate our customer’s mission. Ownership also includes developing site security service proposals from various vendors and managing the selected vendor from the beginning to the end of the project. About the teamInclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life Balance:Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor’s Degree or equivalent experience in Facility and Technical Security Design and Accreditation(s). - 5+ years experience interpreting and implementing facility physical and technical security requirements of the NISPOM, ICD 705 and ICS 705-1/2. - 5+ years of expertise in selection, implementation, trouble-shooting, and application of UL 2050 Intrusion Detection Systems, Automated Access Control Systems (ACS – software, configuration, and user interface), FF-L-2740B locking devices, and EMSEC/TEMPEST (CNSSAM TEMPEST/01-13) solutions that support ICD 705 accreditation.- 5+ years’ experience reviewing and reading; architectural, system, HVAC, and MEP drawings.- 1+ year experience using Microsoft Visio and Bluebeam.- Current, active US Government Security Clearance of Top Secret or above ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

How often have you had an opportunity to be a member of a team that is tasked with solving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s more startup than big company. If this sounds intriguing, then we’d like to talk to you about a role on the Amazon Defect Elimination Analytics team. This team drives Amazon towards a defect-free customer experience by building technology that rapidly identifies defects, associates them with the information required to resolve the root cause, and prioritizes the multitude of improvement opportunities based on business and customer needs. To continue expanding our defect elimination program, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE).The BIE will partner with Software Developers, Data Engineers, Research Scientists, Economists, Program & Product Managers to provide insights on customer feedback, create key performance indicators (KPI's) for our products, and assist in feature engineering and model development. The ideal candidate has strong business judgment, organization skills, backbone, experience measuring product performance, and collaborates well with product owners to answer key questions. The operating environment is fast paced and dynamic, however has a strong team dynamic and welcoming culture. To thrive, this candidate must be detail oriented, enthusiastic and flexible, in return they will gain tremendous experience with the latest in big data technologies as well as exposure to statistical and Natural Language modeling through collaboration with scientist on global issue detection models and development. Key job responsibilities - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. - Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop and implement KPI’s, automated reporting/process solutions and data infrastructure improvements to meet business needs. - Develop the end-to-end automation of pipelines for applications and ML models. - Apply analytical skills to extract meaningful insights and learnings from large and complicated data sets. - Serve as liaison with business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience writing complex SQL queries- Bachelor's Degree ...

Global Edge Compute (Amazon Robotics) is looking for a Technical Programmer Writer who is eager to make complex product and engineering designs easy to use and meaningful for developers. This position will report to the Senior Manager for the Global Edge Compute team and have complete ownership of all technical documentation. This position provides significant scope and is an excellent stepping stone for someone looking to move to the next level in their career.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for developers. We’ll need you to hit the ground running, interacting daily with engineering, operations and robotics team to help guide their onboarding to Unified Workcell Compute, along with ongoing development. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Programmer Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to Unified Workcell Compute, and more. About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of everyone on our team and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The DMI role supports AWS services used to build and deploy mobile and web applications (AWS Amplify Framework, AWS AppSync), messaging systems for application-to-application communication (Amazon SQS, Amazon SNS, Amazon MQ), and Internet of Things (IoT) solutions in the cloud and at the edge (AWS IoT Core, AWS IoT Greengrass). It also supports Amazon Connect; a cloud-based contact center service that makes it easy for you to deliver better customer service at lower cost. We’re excited to help developers build scalable and innovative solutions, and provide excellent support experiences. Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and good Knowledge of one or more programming languages (Java, Python, C++, .Net). Knowledge or Experience with Networking and troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related). Understanding of OS concepts(memory, storage and CPU usage). ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Networking role supports and focuses on our Networking services such as Elastic Load Balancing, Cloud Watch, Route 53, VPC (Virtual Private Cloud). VPN, DX, VPC-TGW (Transit Gateway), WAF, Client VPN and Network Firewalls. These services and technologies help our customer's technology implementations and operations for onboarding to cloud networks. Utilizing these networking services customers can foray into exciting cloud frontiers via execution of large and complex migration plans for existing on-premise client environments onto AWS Cloud, leading efforts to drive existing cloud architecture growth through new AWS service subscriptions.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.• You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning new technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, load balancing, firewalls, LAN/WAN, traceroute, iperf, dig, CURL, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related). Networking OSI model with understanding of protocols such as VLAN, IPSEC, TCP, SSL, DNS, OSPF and BGP and understanding of virtualization (Hypervisors, VMware, Xen). ...

Amazon Web Services (AWS) is a fast-paced, customer centric, company and a leader in the world of cloud technology. We are currently looking for a proven technical manager with experience in people management, robust technical understanding and the drive and vision to take our team to the next level. The successful candidate will create sustainable processes standards while driving opportunities to reduce delivery cycle times and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.The Edge Delivery Manager will manage the implementation and delivery of inbound capacity and equipment in a colocation environment. The Edge Delivery Manager will be responsible for growing a team within a geographic region and overseeing their development and growth. The ideal candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction, and proposing technical solutions. They will be ultimately responsible for installing and delivering network equipment and related infrastructure, as well as driving low voltage structured cabling across the AWS colocation platform.Key job responsibilities• Prioritize and assign deployment tasks to field engineers.• Coordinate team resources to deliver project tasks including, cross team support, change management, maintenance window support, and potential off-hour needs.• Manage inbound racks and hardware from receiving through on-site deployment milestones.• Manage the quality of vendor installed cabling and associated orders in a colocation environment.• Apply project management skills, provide coaching and create internal documentation.• Guide, train and educate staff on deployment processes and required customer SLAs.• Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.• Handle project escalations, host weekly staff meetings and cross functional partnerships.• Recruit and train field engineers while maintaining appropriate staffing levels.• Recommend, document, and oversee AWS policies and procedures. • Partner cross functionally to drive awareness and compliance of AWS safety standards. BASIC QUALIFICATIONS• Bachelor's degree or equivalent combination of education and experience.• 5+ years leading a team of technicians or field engineers.• 3+ years managing in a data center or colocation environment.• 3+ years managing rack deployment and cable vendor management.• 3+ years of working knowledge related to network cabling, optic types, and test equipment. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.As a Software Development Engineer, you will help solve a variety of technical challenges and mentor other engineers. You will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy reliable distributed services. You will work with a variety of core languages and technologies including GoLang and Python technologies.You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.Key job responsibilities* Leading development and maintenance of key system features* Working with other team members to investigate design approaches* Prototyping designs and testing them with teammates* Working in an Agile/Scrum environment to deliver high quality software against aggressive schedulesAbout the teamThe Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. These systems include OS development, device provisioning, application deployment, logging and metrics, device command orchestration, and configuration-data management. All of these components work together to enable seamless installation and and on-going management of our many JWO networks deployed around the world.ABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are looking for an innovative Mechanical Engineer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a strong knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of technical standards along with managing the building systems engineering of developing prototypes and individual, on-going construction projects for the mechanical discipline.This position will be part of an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.Key job responsibilitiesDefine, document, communicate and own mechanical and plumbing engineering design standards.Maintain basis of design (BOD) for mechanical and plumbing disciplines.Own prototype equipment specifications and approval for non-prototype equipment.Develop and execute technical goals related to mechanical and plumbing cost reduction, continuous improvement, and sustainability.Develop, cultivate, and manage relationships with third-party engineering consultants. Track and manage quality and cost of consultant work product.Work cross functionally with other Amazon physical retail business groups to share and develop best practices and lessons learned.Maintain commissioning standards and relationship with MEP/R system commissioning vendors.Manage projects and effectively influence and communicate with internal and external business partners, contractors and vendors.Review CDs and bulletins for scope, accuracy, completeness, and cost targets for new stores and renovations.Conduct periodic site inspections and facility audits to review quality and operation of installed systems.BASIC QUALIFICATIONS- Bachelor Degree in Mechanical Engineering or Architectural Engineering- 7+ years of experience in the field of engineering in commercial/retail buildings- Knowledge of Building, Mechanical, Electrical, Plumbing and Refrigeration Codes- Ability to manage high level meetings and discussions with technical and non-technical participants- Strong project management experience- Excellent written and oral communication skills- Ability to meet tight deadlines and prioritize workloads- Strong organizational skills ...

The WWGST POS Tech (QA) Team is responsible for ensuring the Point of Sale (POS) system is robust, reliable, and production-ready. The team focuses on functional, integration, and non-functional testing (NFT), including performance and resilience assessments, to validate the system's quality. Comprising skilled QA professionals and SDETs, the team works collaboratively to anticipate and address complex engineering and business challenges. Their responsibilities include test planning, automation, bug tracking, regression testing, and collaborating with cross-functional teams to ensure seamless delivery. By maintaining high testing standards and continuously improving processes, the team plays a vital role in delivering a performant and resilient POS system to meet business and customer needs.Key job responsibilities- Develop, configure, and automate functional/integration and performance tests, including designing, prototyping, deploying, and executing tests for an enterprise-class, multi-concept, 3-tier POS system.- Collaborate on automation strategies to streamline functional/Integration and performance test coverage.- Apply research, information gathering, and analytical skills to validate test results and analyze calling patterns.- Design and implement test scenarios and test cases to simulate real-world scenarios across various QA and performance testing environments.- Work closely with engineering and application POD teams to identify and address high-impact issues.A day in the lifeThe WWGST POS Tech (QA) Team engages in a variety of activities daily to ensure the quality, performance, and resilience of the Point of Sale (POS) system. The team focus on creating detailed test plans, developing both manual and automated test cases, and performing comprehensive functional, integration, and non-functional testing, including performance and scalability assessments. Collaboration with cross-functional teams is a cornerstone of their work, enabling them to troubleshoot issues effectively and ensure alignment on deliverables. They also manage test environments, track and resolve defects, and conduct regression testing to maintain the integrity of existing features. By analyzing test results, providing insights, and continuously improving processes, the team ensures the POS system is production-ready and aligned with business goals.About the teamThe WWGST POS Tech (QA) Team plays a crucial role in ensuring the reliability and readiness of the Point of Sale (POS) system. Our mission is to validate that every component of the POS system meets the highest standards of performance, resilience, and production readiness.Our team leverages a comprehensive testing approach, focusing on both functional and integration testing, as well as non-functional testing (NFT). By doing so, we aim to proactively identify, prevent, and address complex engineering and business challenges before they impact end users.The team consists of a talented group of Quality Assurance (QA) professionals and Software Development Engineers in Test (SDETs), who work collaboratively to simulate real-world scenarios, develop automated test frameworks, and ensure seamless functionality across the POS ecosystem.Through our rigorous testing methodologies and commitment to excellence, team serves as a critical partner in delivering robust, efficient, and high-quality POS solutions.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...

Amazon World Wide Grocery Data Tech(WWGDT) is seeking an experienced and proven Senior Software Development Engineer (SDE) to lead medium to large cross-functional strategic initiatives that support WWGDT strategic goals. This is a unique opportunity for someone inspired by WWGDT core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role.Key job responsibilitiesAs an senior SDE, you are responsible for setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing, and operations.The ideal candidate will have a strong background in software and application development, data warehousing and interest in linking data to key business trends, business judgment, intense curiosity, and superior written and verbal communication skills. He/she will work closely with the business and technical teams to analyze many non-standard and unique business problems and use creative problem solving to deliver results.He/she will be a self-starter, comfortable with ambiguity, able to think big and be creative while paying careful attention to detail and will enjoy working in a fast-paced and dynamic environment.A day in the lifeWork with your leadership to define and execute the data engineering strategy for WWGDT.Leverage SQL and coding skills (e.g., .Net, Python, Java, etc.) to extract, transform, and load data.Collaborate with internal and external teams to scope, design, build, and support data pipelines focusing on performance, cost, operational excellence, continuous improvement as well as delivering business value.Work within multiple technology stacks including working within custom built proprietary AWS framework to deliver data solutionsParticipate and lead standups and design sessions, maintain Jira health, and create artifactsLead and mentor your peersAbout the teamWe enable sophisticated, fact-based decision making across WWGDT by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WWGDT and WholeFoods Market(WFM). You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work. Most importantly, you’ll be contributing to WFM's Higher Purpose of Nourishing People and the Planet!BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

We are powering an automation and self service driven customer journey for AWS customers leveraging a range of Analytics tools to generate business shaping insights. About AWS: For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world - including the fastest-growing startups, largest enterprises, and leading government agencies - to power their infrastructure. About the Analytics Team: The Analytics team is a small, central group in the AWS Support organization. The team comprises members from a range of skill-sets such as strategy & planning, Machine Learning / predictive analytics and Business Intelligence. The Analytics team is responsible for pushing our Product, Process and Customer understanding and insight beyond the here and now to create value for the long-term. The team is responsible for coming up with hypotheses, uncovering key insights and developing a point of view on actions across the portfolio of our products and services. About the Role: If you love driving critical thinking and insight into challenging, unstructured problems and working with leaders in the organization to bring those insights into action, this role is for you. This is a hands-on role, however, being a part of a small team gives opportunity to take ownership of the customer / business problem across the spectrum from ideation to setting it up for implementation in partnership with stakeholder teams. About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab ...

At Amazon, we are obsessed with customer trust. Information Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. Our teams focus areas include: Enterprise Access risk reduction, access health best practices, managing preventive and detective access health controls. Our mission includes instilling awareness and controls to safeguard all customer and employee data, applications, services, and assets. To accomplish this, we unite with Amazon organizations to identify access risks and manage them pro-actively.This role is for a Software Development Engineer - Identity & Access Management (IAM) who will work on building and support products focused on creating and maintaining authentication and authorization posture of Amazon and its subsidiaries. It involves processing vast data sources, utilizing bleeding edge GenAI technologies to derive access patterns and presenting them to various stakeholders via a consolidated product layer. Key job responsibilitiesAs a Software Development Engineer in the IAM space, you will work on the development of existing IAM products aimed at enhancing and optimizing the access risk posture.A day in the lifeYour day-to-day job responsibilities include:• Drive the design, implementation and deployment of efficient, products to deliver access risk lifecycle management capabilities. • Adopt an iterative, continuous improvement approach to release and deploy features.• Work in an agile environment, collaborate with peers on designs, technical refinements, code reviews, testing and customer issues.• Develop/ adopt testing frameworks and implement test plans to improve code quality, facilitate continuous delivery.• Build reusable code patterns including API’s, libraries, SDK’s etc.• Lead design reviews to ensure all software development efforts are tactically aligned.• Mentor fellow engineers and drive engineering excellence.About the teamA very close knit team based out of Austin, Seattle and Dallas. Great working environment with working on high impact problem statements and collaborating with security engineers within and outside the organization. ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.We are seeking a Security Risk Manager from diverse backgrounds, who are creative problem solvers and passionate about delivering solutions that improve both user experience and security while meeting internal and external standards and compliance requirements. In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. In this highly visible role, you will partner with stakeholders across Amazon to execute a risk management approach, identify risks, and act as a thought leader who recommends and leads risk mitigation strategies with system and product owners across Amazon Business. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.Key job responsibilitiesYou will be responsible for a set of long-term security outcomes. Your day-to-day job responsibilities will include: • Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;• Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment; • Developing and implementing comprehensive security risk management strategies and frameworks to proactively identify, assess, mitigate and monitor security risks to the organization.• Overseeing the organization's security risk management program, including conducting risk assessments, threat analysis, and vulnerability testing.• Delivering recommendations and risk interpretations in a clear, concise and audience-specific format • Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;• Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;• Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;• Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;• Serving as a subject matter expert and advisor on complex security risk issues.BASIC QUALIFICATIONS• Bachelor’s Degree in Computer Science, Information Systems Management, Cyber Security, Mathematics, Accounting/Auditing, or other related fields• 10+ years of experience in security risk management, regulatory, or compliance role, preferably in a large, complex organization.• Knowledge of risk management methods and industry best practices.• 5+ years of experience in performing implementation and technical audits/assessments in direct support of a major compliance effort (e.g., ISO 27001, SOC 2, or NIST 800 series frameworks)• CISSP, CISA, CISM, CIA or other comparable security controls or audit certifications• Analytical decision making with a demonstrated ability problem solve, make decisions in complex situations and drive issues to completion.• Proven history of working effectively across cross-functional teams and business functions to drive positive change. ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.In the Linux role, engineers provide technical support for various Linux services that focus on AWS compute and migration technologies such as EC2 Core/Linux, Elastic Block Store (EBS), ElastiCache, LightSail, Outposts, Systems Manager, Workspaces, FSx for NetApp ONTAP, Elastic Disaster Recovery, Application Migration Service, Application Discovery Service, Migration Hub, and other services that enable customers to run their workloads on AWS. Engineers develop Subject Matter Expertise in one or more services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS via email, chat or phone. In addition, engineers work on team functions and automation/optimization projects and continually work on improving operational efficiency.A day in the lifeYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.• You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.• You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.• You will be continuously learning innovative technologies, and developing new technical skills and other professional competencies.• You will act as interviewer in hiring processes, and coach/mentor new team members.• PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday. Want to know what’s it like to be a Support Engineer at AWS? Take a look https://www.youtube.com/watch?v=GC3bWcFFZToAbout the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or MacOS) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). ...

At OpsTech Solutions (OTS), we are a technology centric services organization that designs, builds, and sustains the invisible, high-quality network, compute infrastructure and device scaffolding that empowers and protects Amazon’s global Operations.The OTS DataTech team drives the enterprise data strategy, focusing on Data as a Product and supporting OTS-wide efforts, including generative AI and machine learning capabilities to fuel innovation and automation across the OTS product portfolio.Key job responsibilitiesAs a Sr Data Engineer on the DataTech team, you will play a critical role in designing and building the foundational data infrastructure components that empowers OTS product teams with business critical metrics, develop systems and tools to ingest data from diverse data sources, enable seamless data publish, subscribe, and self-service analytics for business metrics reporting. You will participate in automation of data governance and data quality monitoring processes, support data needs for AI/ML and Gen AI capabilities.A day in the lifeOn a day to day you will build and operate a highly scalable data mesh infrastructure that support data needs for OTS organization through self service Data as a Product. BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard.Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technicians in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

Amazon Worldwide Operations is looking for Program Managers to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities- Be a network level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System), train and support the local Reliability Maintenance Engineering Planner and support network initiatives.- Drive Global standards roll-out in cross-country initiatives and participate in Global led projects.- Be a CMMS key user and drive programs to roll out new functionality, procedures, scheduling or reports. Monitor standards implementation through reporting and audits.- Analyze and improve forecasting of preventative maintenance routines to make equipment maintenance less intrusive and more effective.- Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings to the entire network.- Work with the Global Reliability Maintenance Engineering network and initiatives on cost reduction and process improvement for spare parts management, equipment maintenance and maintenance routines.- Ability to Travel up to 50%A day in the life- Working in a team where talent and potential have more value than paper-based qualifications- Global opportunities to develop in role and choose long term career paths- Working at the cutting edge of high-speed automated logistics technology- Finding and conquering emerging challenges as the company grows and scales rapidly- Working in data driven environment where accuracy and clarity is prized above personal opinionAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years’ experience planning, scheduling, and auditing maintenance activities as a maintenance planner.- Experience with CMMS software.- Experience managing stores or spare parts inventories.- Bachelor’s degree in a technical discipline, operations, business administration, or a related field from an accredited university. ...