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Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

At MHLS, we’re looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and email volumes by analyzing forecast details from Economists team and drafting way forward plans in terms of peak readiness, HC hiring etc. The position will have high visibility to all the operations teams from Costa Rica, the US and India.Position Responsibilities:• To Analyze HC requirement based on recent volumes, trends and reporting it to LT team for visibility and discussion• Monitoring real-time performance, adjusts off-line activities and provide guidance to leadership to ensure a consistent customer experience• Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at daily level• Reviewing weekly data of reports share by WFM on efficiency and daily metrics and provide insights on WBR/MBR/YBR narratives• To liaise with all network POCs (WFM and Ops) for owned Org/skill and work on gaps/opportunity areas which may impact operational metrics• To ensure timely closure on all planning related activities like training & QA requests, optional and mandatory holidays planning, Shift rollovers, BCP planning etc.• To ensure capacity alignment (schedule) is based on expected volume and take necessary actions in case of short term deficits• To mentor and develop fellow RTAs with all WFM required skills and knowledge• To deep dive and provide insights on metric misses with factual callouts and path to greens (PTGs)• To ensure expected processes are followed by Operations, invent & simplify current processes to remove waste or non-value enablersExperience/Skills • Strong understanding of MHLS business and events impacting business• Strong numerical and analytical skills• Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances• Demonstrated ability to communicate effectively in a multi-cultural environment• Demonstrated ability to work under pressure• Demonstrated effective time management skills• Ability to effectively interact with employees at all levels of the organization• Ability to maintain confidentiality• Demonstrates effective communication and public speaking skills• Able to give and receive feedback effectively• Positive and enthusiastic work ethic• Demonstrates resilience, drive and ownership for own personal development• Strong attention to detail• Ability to multitaskBasic qualifications 5+ years of WFM Management experience resources Experience in contact center operations Bachelor's degree Solid proven experience in a live queue contacts environment Solid proven experience using contact center technology High proficiency in Microsoft Excel Experience in Contact Center Operations Exceptional analytical skillsPreferred qualifications 5+ years of Human Resources experience BASIC QUALIFICATIONS- 3+ years of human resources experience- Experience with HR processes and systems ...

We are open to hiring candidates to work out of one of the following locations:Austin, TX, USAThe Amazon Security Threat Intelligence (ACTI) organization is responsible for investigating, analyzing, and defending against sophisticated cyber threats targeting Amazon's global businesses and customers. ACTI combines technical expertise, strategic analysis, and advanced tooling to identify emerging threats, track adversary activities, and provide actionable intelligence across Amazon's security ecosystem. As a Software Development Engineer within ACTI, you will architect and lead the development of mission-critical distributed systems that power Amazon's threat intelligence capabilities. You will make key technical decisions that shape our platform's architecture, designing scalable solutions that process, analyze, and correlate vast amounts of security data across Amazon's global infrastructure. Your technical leadership will directly influence ACTI's ability to detect, analyze, and respond to emerging security threats at scale. Key job responsibilities* Own and architect critical components of ACTI's threat intelligence platforms, making key technical decisions that impact system scalability, performance, and reliability* Design and implement distributed systems that process petabytes of security data* Lead the development of service-oriented architectures that integrate complex threat intelligence workflows* Drive technical decisions around data modeling, storage solutions, and processing frameworks* Own the full software development lifecycle, from design through deployment and operational excellence* Mentor junior engineers on system design, coding practices, and architectural patterns* Partner with threat intelligence analysts to translate complex requirements into scalable technical solutions* Building some of the largest scale intelligence tooling on earth to defend against evolving security threats* Production incidents and being part of an on-call rotationAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience building complex software systems that have been successfully delivered to customers- Strong experience designing and implementing distributed systems at scale. Deep expertise in service-oriented architecture design patterns. Proven track record of leading technical projects and making architectural decisions. Strong proficiency in Python and Typescript. Experience building production-grade applications- Experience with AWS services and cloud-native architectures. Demonstrated ability to optimize and scale data processing pipelines. Experience with monitoring, troubleshooting, and optimizing distributed systems ...

Amazon is looking for exceptional, motivated software engineers to work in the Kindle Reader organization. As a Software Engineer you will take an exciting and challenging role on a team that is innovating on the Reading experience on Kindle mobile devices and services for millions of Amazon customers. You will work with world-class engineers, business leaders, and other talented engineering teams while you design, architect, and code for Kindle Reader iOS, Android app and E-Reader software. You will join a team that is developing a platform on which many other Amazon partner teams innovate their reader experiences. As a software engineer, you will think big and drive architecture decisions Kindle Library, cross OS development, app UX experience and service integrations to deliver awesome reader experience. We are looking for a passionate, hard-working, and talented software engineer who has experience building mission critical, high volume applications that customers love. By submitting your application here, you can apply once to be considered for multiple Software Engineer openings across various Amazon teams. If you are successful in passing through the initial application review and assessment, you will be asked to submit your career and personal preferences so that our dedicated recruiters can match you to the right role based on these preferences.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon FireTV is a leader in smart TV innovation, working with top global Smart TV Brands and Manufacturers to integrate Fire TV technology into 3rd party Smart TVs. As a Senior Product Operations Manager, you will be responsible for driving operational excellence and managing supply chain and manufacturing engagements with Original Equipment Manufacturers (OEMs), Original Equipment Manufacturers (ODMs), and Contract Manufacturers (CMs) to support successful product launches and business growth. This role is at the intersection of product development, supply chain, and partner management, requiring a blend of strategic thinking, technical expertise, and operational execution. You will drive the product operations vision and strategy, and develop roadmaps that help FireTV scale manufacturing partnerships, lower supply chain and product cost, and optimize operating models to deliver robust reference solutions that supports FireTV launches globally.This role demands strong program management, a deep understanding of hardware/software integration, and the ability to build and maintain relationships with external and internal stakeholders. You will work closely with engineering, launch, business development, marketing and executive teams to bring products and technology to market and execute innovations that enable Amazon and partners to scale. A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities that enables FireTV and partners to build products that customers love. Key job responsibilities• Lead the development of a multi-year FireTV product operations and supply chain strategy, aligned with business goals and customer needs.• Develop and execute the hardware and manufacturing roadmap, prioritizing features and improvements based on impact, feasibility, and alignment with organizational goals.• Act as the primary operations and supply chain point of contact for OEM/ODM/CM/Supplier partners, driving alignment on timelines, deliverables, and quality standards.• Build strong collaborative relationships and understand the technical and business requirements of FireTV partners, and guide the direction of production and change management activities to deliver program objectives.• Lead operational readiness for FireTV launches, coordinating across internal teams and external partners.• Make optimal trade-offs between schedule, resources and scope and manage dependencies across internal teams and external OEM partners to address major risks and ensure delivery of high-quality products on time, meeting global compliance and performance standards.• Design and implement scalable workflows to improve efficiency in managing multiple manufacturing and supplier partner relationships.• Identify inefficiencies in product development and launch processes, and implement scalable solutions with various analytics and software development teams to develop process automation, analytical tools and dashboards to track metrics, monitor SLAs, and automate risk management and partner engagement.• Proactively identify and address risks across supply chain, product integration, and manufacturing processes. Develop contingency plans to resolve potential bottlenecks and ensure smooth operations.• Collaborate with manufacturing partner to improve manufacturing mechanisms, capacity models, and UPH improvement. Report on progress, performance, risks, and recommendations to stakeholders and senior leadership.• Support testing, certification, and other quality assurance processes for partner products to meet Fire TV security, quality, and regulatory standards for global markets.• Partner with engineering, product management, marketing, supply chain, and legal teams to align on goals and drive operational success. • Ensure clear communication and accountability between Amazon and 3rd party partners. Clearly communicate complex operational strategies (inputs, outputs, rationale, gaps) and provide recommendations to senior management. Own regular reporting for business pulse such as Flash reports, MBRs, QBRs.• Proactively seek to learn, understand and import best practices across geographic locations to develop and maintain operational processes and policies.A day in the lifeThe role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, as well as external 3rd party partners (Suppliers, ODMs, OEMs, CMs). This role is a good fit for someone who thrives in a dynamic environment, is both creative, operational and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. The ideal candidate has a passion for TV & video entertainment combined with an established track delivering break-out consumer technology productsAbout the teamAt the heart of the FireTV Product Operations team is delighting our customers. We are responsible for developing and executing a global manufacturing operations and supply chain that brings the FireTV experience to every home in the world. We leverage our collective expertise and strategic relationships with suppliers and manufacturing to deliver innovative technology, mechanisms, and automation that enhances Fire TV production, reduces cost of FireTV production, component lead times and time to market, and facilitates efficient scaling of FireTV globally.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership ...

Each day, hundreds of thousands of developers make billions of transactions worldwide on our cloud. They harness the power of Amazon Web Services (AWS) to enable innovative applications, websites, and businesses. The AWS Security team owns security for all of these services offered by AWS, including EC2, S3, and many others. Our team works with the many AWS teams to solve security challenges at massive scale. We enable the trust by building services that meet the security goals of our customers, from compliance to analysis. We dive deep into security technologies such as new authentication systems, hardware security components, cryptography, system hardening, and massive-scale audit analysis.Our team is looking for highly intelligent software and systems professionals to join us and help us continue to raise the security bar for cloud computing. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at AWS Security... we want to produce disruptive, history changing innovations.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” A typical day on our team involves working with users to design new security features, prototyping and demonstrating features to your users, deploying software through our large automated systems, and operationally supporting your newly deployed software. You are looking for radical new approaches to automate fixes for operational issues. You get use AWS services to solve design problems. You get to interact with AWS teams to integrate your application with theirs.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.We are seeking a seasoned Principal Solution Architect driving the design and implementation of scalable, high-performance, and secure systems on the AWS platform. You are the technical visionaries who translate complex business requirements into innovative cloud-native solutions, leveraging the full spectrum of AWS services and best practices. You build credibility through deep understanding of both the customer's business challenges and the OTS ecosystem. You collaborate closely with stakeholders to architect solutions that optimize for performance, cost-efficiency, and operational excellence, adhering to the AWS Well-Architected Framework.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with AWS- Interact with customers directly to understand their business problems and help them implement scalable and resilient systems.- Educate customers on the value proposition of OTS ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built on cloud services- Author and contribute to OTS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share best-practice knowledge across internal Amazon builders and the WWops solutions architect community.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOps Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Come join Earth's most customer-centric company! Amazon is looking for an AI Security Engineer with strong insight and passion for security to ensure our AI applications are designed and built to the highest standards. Your mission is to secure the AI experiences of hundreds of millions of our customers. You bring AI security talent and expertise to a fast-paced environment where you will be relied upon to partner with our talented software development teams in building secure AI applications.As an AI Security Engineer, you will work with software development teams to ensure the security of AI applications. You will review code for security issues, build frameworks to help developers create more secure software, and adjust designs to improve protection. You will also perform security research, analyze bug reports, conduct risk assessments, develop automation, maintain documentation, and create tools that reduce security risks. Your work drives secure, reliable AI applications for Amazon's customers.Key job responsibilities* You will create, update, and maintain threat models for a wide variety of software projects.* You will perform manual and automated code review, primarily in Java, Python, and JavaScript* You will develop AI security automation tools.* You will perform AI security training and outreach for internal development teams.* You will provide AI security architecture and design guidance.* You will independently solve AI security problems that require novel methods or approaches.* You will influence your team's and partners' process, priorities, and choices to improve outcomes.About the teamThe AppSec AI team is tasked with empowering the business to create secure, trustworthy AI applications that our customers find delightful to use. We engage closely with the business from the outset of the development process to ensure that security considerations are integrated early and consistently. This collaborative approach positions us as partners with the business, minimizing the need for security trade-offs. Our close work with product teams allows us to participate in deep technical discussions and decisions. We prioritize obtaining the right training and career growth opportunities, enabling us to Dive Deep and Earn Trust with our development teams.About Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Experience scripting with Python, Perl, Bash or PowerShell- Experience in one or more of the following domains: access- control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security- Knowledge of system, network and OS ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. The Regional WHS Manager will be responsible for partnering with an Operations Team in their region to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Regional WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Regional WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Possess a thorough understanding of local/regional/domestic regulations and company policy - Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates - Establishes high quality relationships with both site and regional leadership - Measure region’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s - Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts, which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

The L6 Sr. Event Content Program Manager (Sr. Event Content PM) in Selling Partner Communities (SPC) is responsible for leading the end-to-end content strategy and operations for Amazon's premier seller event, Amazon Accelerate, as well as other seller-facing events. This role is accountable for streamlining the content management infrastructure and mechanisms that power the sourcing, curation, and distribution of exclusive, business-critical content for over 15,000 seller attendees across geographies, knowledge levels, and selling needs.The Sr. Event Content PM manages a complex, cross-functional program with significant impact. They possess deep expertise in the seller journey and are responsible for designing the operational framework that drives how 20+ Amazon organizations collaborate to deliver impactful content. This includes establishing content taxonomies, streamlining development workflows, and identifying turnkey systems to enhance efficiency. This role requires navigating ambiguity, solving complex problems, and proactively driving process improvements. The Sr. Event Content PM is responsible for driving quality and consistency across the seller events portfolio, serving as the resident expert on content management architecture. They engage partners across the seller events team to build scalable mechanisms for sourcing, scoring, and distributing compelling content that resonates with and empowers Amazon's diverse seller community.Key job responsibilities• Responsibility for creating and executing the end-to-end breakout content strategy for major seller-facing events like Amazon Accelerate. This includes sourcing, curating, and distributing exclusive content from across Amazon to deliver a unified learning experience for sellers.• Managing a complex, cross-functional program with significant impact. The role requires deep understanding of seller needs to design the operational infrastructure and content taxonomy to deliver timely, relevant, and engaging content.• Driving efficiency and proactively creating processes to maintain high content quality standards across the seller events team. Serving as the team expert on content management architecture, systems, and development workflows.• Engaging with internal partners to identify and build mechanisms that streamline the content development process, and collaborating with leadership to align content investments with business goals.• Expanding the global reach of seller events by regionalizing content and launching new flagship conferences in emerging Amazon store regions.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree or equivalent experience- Experience managing complex content projects- Strong content strategy and information architecture skills- Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment- Ability to solve problems and work without close direction in ambiguous environments.- Good judgment and effective communication- Experience defining and executing against program requirements ...

Amazon's Global Talent Development (GTD) team is seeking a Senior Instructional Designer to join our dynamic learning and development function. This role will drive organizational learning initiatives, innovate instructional methodologies, and design effective learning content. You will collaborate with the GTD team, working alongside motivated learning experts to shape strategy, build relationships, lead special projects, and ensure the successful design, delivery, and evaluation of educational programs. You will conduct training needs assessments and design innovative learning solutions using various modalities, including simulations, gamification, and self-directed learning.Key job responsibilities- Lead cross-functional, enterprise-wide learning programs- Craft and execute innovative and measurable learning journeys considering a range of modalities including digital learning, on-the-job, blended, mobile learning, performance support, simulations and gamified approaches- Oversee multiple large-scale projects, ensuring alignment with adult learning principles and organizational goals- Anticipate potential risks, adjust project strategies to meet adult learning needs (e.g. customization, flexibility), and develop mitigation strategies - Use data and feedback to prioritize deliverables and demonstrate return on investments- Partner with senior Stakeholders and SME’s to conduct detailed training needs assessments - Influence company-wide policies and procedures related to learning and development- Mentor junior instructional designers and develop future leadersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe RME Global Talent Development team is dedicated to transforming workplace learning through science, data, and innovation. Our mission is to deliver targeted training and performance support to the right people at the right time. By building essential capabilities, we empower RME teams with the maintenance skills and equipment expertise needed to grow, develop, and scale effectively.BASIC QUALIFICATIONS- Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.- 7+ years’ experience in designing innovative learning to support adult learners in a corporate context ...

Amazon Operations Technology is looking for an experienced Software Development Engineer to join our CIA Connectivity Services team in Austin, TX. In this role you will be solving challenging problems and developing scalable, high-performance network automation solutions that require minimal long-term sustaining and development. Our team builds solutions that span Amazon Stores and FC networks. Our services and infrastructure is foundational for over 100,000 Amazonians and hundreds of thousands of IP-enabled devices that get packages to customers every day.Key job responsibilitiesIn this role:• You will partner with System Engineers, Network Engineers and Software Engineers globally to develop simple and efficient network automation services and infrastructure that support our Fulfillment Centers and Transportation Sites. • You will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions. • Technicians and Engineers worldwide will look to you for mentorship, guidance and solutions to complex business problems that are truly unique to Amazon. • We value performance, simplicity, and scalability in our designs. In your day-to-day work you will focus on automation of complex tasks to allow our business to scale with customer demand.A day in the lifeAn engineer on the team collaborates with their network engineering peers to understand their problem space, and to incrementally builds solutions in code. An engineer on the team has the support of their peers for code and design reviews, and has the autonomy to deliver solutions with the full SDLC.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Imperium Experience team owns the end-to-end user experience for enabling network automation and management across Amazon's fulfillment infrastructure. The team owns and operates Tier-1 products and services, focusing on security, availability, and speed of delivery while maintaining a flexible, customer-driven approach to innovation.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers. The Amazon Key marketing team is looking for a Business Analyst to dive deep into our customers' journey and our marketing performance to uncover insights that will optimize how we take our products to market. Sound exciting? Keep reading!You have analyzed customer journeys end to end and understand how to map a purchase journey. You have experience in performance-based marketing and know how to hone in on the right KPIs to optimize a campaign. You are attentive to detail, dive deep to quickly find the root cause of a problem, and synthesize insights into actionable business solutions.In this role, you will represent the marketing team as you work closely with internal business intelligence teams to define metrics to measure, analyze large datasets, and create business reports. You will also work cross-functionally with stakeholders from product, sales, and engineering. Key job responsibilities• Own the design, development, and maintenance of marketing metrics, dashboards, and reports across our B2C and B2B businesses• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities • Enable effective decision making by retrieving and aggregating data from multiple sources (incl. 1P data, marketing agency data, 3P advertising sites) and compiling it into a digestible and actionable format• Prepare and deliver reports to the senior management team with customer insights, marketing performance analyses, and recommendations for improvements A day in the lifeYou work across the marketing team to define and prioritize business questions. Working with the business intelligence team and other stakeholders, you seek out the right data sources and dive deep into the data to find answers. You work quickly to synthesize insights into actionable recommendations and improvements to report to senior management. You thrive in fast-paced environments and hold high standards for quality and timely delivery.About the teamAmazon Key sits within the Ring and Amazon Devices organization. We innovate to deliver devices, software, and services to consumers and businesses. We often serve as the connective tissue between Smart Home/Devices, Logistics and Operations, and Retail/Shopping. We are a team of inventors and disruptors, and we index highly on customer obsession, ownership, action, operational excellence and collaboration.BASIC QUALIFICATIONS- Bachelor's Degree- 3+ years relevant experience in marketing/business analysis- 3+ years experience working with a marketing team, incl. performance marketing- 3+ years' experience in SQL and Excel (including Pivot Tables, array functions, Power Pivots, etc.)- Experience defining business questions and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Please Note: This position requires in-role training at an operating site which will be 12+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership.A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.We are seeking a highly skilled Power and Performance Developer and Analyst with a strong focus on tool development, coding, and scripting as well as data analysis to join our machine learning data center team. In this role, you will be responsible for driving the automation of power and performance analyses, including developing the necessary infrastructure and frameworks for efficient data collection and analysis. You will collaborate with architecture, hardware, firmware, and software teams to define key metrics and ensure that data-driven insights lead to significant optimizations in data center performance and power efficiency. This role also involves developing software to interface with firmware and hardware components for real-time power and performance data collection.Key job responsibilities- Develop and automate tools and frameworks for running training and inference workloads, as well as collecting power and performance metrics.- Use programming and scripting languages (C/C++, Python, Bash, etc.) to create efficient workflows for automating the execution of complex workloads and data collection processes.- Perform in-depth data analysis of collected power and performance metrics, identifying key trends, bottlenecks, and opportunities for optimization.- Work closely with cross-functional teams (architecture, hardware, firmware, software) to define data collection strategies, select appropriate metrics, and develop automated analysis tools.- Build and maintain interactive dashboards and data visualization tools to communicate insights from performance and power data clearly and effectively to technical and non-technical stakeholders.- Contribute to the creation of end-to-end automated pipelines for continuous power and performance testing, monitoring, and reporting.- Design and implement data validation processes to ensure the accuracy and integrity of collected power and performance metrics across various workloads.- Perform root cause analysis of performance and power inefficiencies, using custom scripts and tools to debug and optimize system-level performance.- Optimize data collection and analysis processes to improve efficiency, scalability, and accuracy in high-performance environments.- Collaborate with the team to build a comprehensive test suite for validating power and performance benchmarks across hardware and software configurations.- Stay current on emerging tools, technologies, and best practices in power and performance analysis, contributing to the evolution of our tool set and frameworks.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS* Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.* Strong experience in programming and scripting (Python, Bash, or similar) to automate data collection, analysis, and reporting tasks.* Proficiency in developing and maintaining custom tools for power and performance measurement in data center environments.* Experience with data analysis frameworks (e.g., Pandas, NumPy) and data visualization tools (e.g. Matplotlib, Power BI, Tableau) to analyze and present performance data.* Strong background in automating system-level performance testing and benchmarking.* Hands-on experience with cloud or data center platforms, including managing and running workloads such as AI training/inference, storage, and compute.* Familiarity with system profiling tools and power monitoring tools (e.g., Intel RAPL, P-state, NVLink).* Familiarity with Linux environments, system-level monitoring tools, and performance tuning.* Experience working with distributed systems and high-performance computing environments is a plus. ...

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the Stores AppSec organization to work hard, have fun, and make history!Key job responsibilities- Work across multiple security teams as a lead security engineer providing security and technical guidance. - Contribute to the long term security strategies for incorporating automation and simplification of the security assessment process. - Creating, updating, and maintaining threat models for a wide variety of software projects- Manual and automated secure code review, primarily in Java, Python and Javascript- Development of security automation tools- Adversarial security analysis using tools to augment manual effort- Security training and outreach for internal development teams- Security architecture and design guidance- Lead execution and definition of security strategy for your team.- Mentor and develop teammates both technically and professionally- Seek out, develop, and advocate for new technology to identify and mitigate complex risks- Effectively navigate novel situations and problems that do not have a defined solution.- Must be able to travel as needed to support training events in various locations as needed.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 5 years of experience with at least three of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Advanced knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

Within AWS, the Global Services organization touches every stage of a customer’s cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to lead employee communications for the AWS Support and AMS business unit. This critical AWS function accelerates recovery from operational disruptions, and provides proactive planning and communications, advisory, automation, and cloud expertise to help customers achieve business outcomes with increased speed and scale in the cloud. Serving as thought leader, subject matter expert, and business partner, the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team, as well as PR, Marketing, Sales, and HR, to deliver executive communications initiatives for senior leaders including the Vice President of the organization. They work backwards from the customer to deliver high-impact messaging across a range of channels and measure success through both quantitative and qualitative data points. Key job responsibilities- Define and drive executive and internal communications strategy to support business goals, while emphasizing impact, creativity, efficiency, and speed. - Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications. - Deliver content for executive speaking, presentations, and other leadership communications that reach a wide variety of internal and external audiences. - Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts. - Partner with GSCCS colleagues in GS Org-Wide Comms, Shared Service and Creative Solutions, as well stakeholders’ teams in Marketing, PR, Sales, and HR to deliver communications for complex business initiatives - Lead and develop a small team of individual contributors and serve as a member of the GSCCS leadership team. - Exercise high judgment and a flexible problem-solving approach to deliver results quickly in an ambiguous and evolving environment.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Bachelor’s degree in Communications, Marketing, or a related field with 5+ years of executive communications experience.- Experience building and managing teams, including performance management, growth and development support, talent recruitment and hiring- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and millions of customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. The ideal candidate for this role will be an innovative self-starter. You will be a software expert with deep knowledge in server firmware. You will gain a strong understanding of our server firmware stack, and analyze it in its current and future context. You will use comprehensive knowledge of the system in your projects to find the best solutions to multi-factor problems. You will work with engineers across the company as well as external companies and lead development efforts. You will collaborate with internal and external development engineers (architecture, hardware, validation, software services). AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history! What you will do You will be a member of a team designing AWS-specific hardware and software. You will be a part of the development effort from conception through production. You will explore emerging technologies and their impact on AWS. You will work closely with the AWS engineering teams to tailor devices for the AWS environment. Why it matters Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it You will work with engineers across the company to build software for the next-generation platform. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the team"*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional."BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.As an Area Maintenance Manager, you will have the opportunity to own your impact by leading a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers.You will dive into standard work, innovation, and continuous building improvements. You will focus on process enhancements and creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.• Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.This role will start between April 2025 and September 2025.Locations and Placement:PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Support, mentor and motivate direct report Amazon Mechanical Technicians• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager promotes and conducts good housekeepingBASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil). ...