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We are seeking an experienced Sr. Manager to build-out and oversee robust quality assurance processes for newly constructed delivery stations across AMZL, AMXL, and RSR business units. This role is crucial in ensuring facilities meet operational standards and specifications while maintaining the highest quality standards throughout the construction and start-up execution phases before deployment. The Project Quality Assurance Sr. Manager will work alongside key internal and external stakeholders to evaluate infrastructure project launch readiness, influence swift resolution of identified issues, manage multiple concurrent projects while maintaining the highest level of attention to detail, coordinate with cross-functional teams to implement quality improvement initiatives and provide regular updates and recommendations to leadership team.The Project Quality Assurance Sr. Manager will leverage existing audit mechanisms like Operational Readiness Testing (O.R.T.), Material Handling Equipment (MHE) Commissioning’s and Base Building Commissioning’s, as well as entirely new, more extensive & customer-focused audits, to ensure a world class delivery station is vertically launched and turned over to Operations in a way that enables the success of in-station operations leadership.This position offers an opportunity to play a vital role in elevating the quality standards across our delivery station network while working with world-class facilities and equipment. The ideal candidate will combine technical expertise with strong leadership and communication skills to drive quality excellence across the organization.Key job responsibilities•Create & conduct comprehensive quality audits of newly constructed delivery stations across the last mile business units (AMZL, AMXL & RSR).• Evaluate material handling equipment performance and installation against specifications.• Verify compliance with building design plans and operational requirements.• Assess facility readiness across common areas such as on-site associate & driver parking lots, breakrooms, restrooms, stand-up areas and numerous other amenity areas.• Document findings and create detailed reports for stakeholders.• Partner with construction & start-up teams to drive quick resolution to identified issues.• Develop and maintain quality control checklists and standards.• Track and analyze trends in building quality and construction and start-up execution.BASIC QUALIFICATIONS- 7+ years of program or project management experience- 5+ years of team management experience- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience reading and interpreting construction documents, design documents and building attributes. ...

Amazon Grocery Logistics (AGL) is looking for Services Procurement Program Managers with proven procurement and project management experience. At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. In this fast-paced, high-growth environment, making data driven decisions is critical. The Services Procurement team supports global Amazon Grocery Logistics services programs and all fixed cost categories for Stores, Fulfillment Centers, and Distribution Centers. This role requires the management of new and existing procurement programs, scoping and creating project plans, creating and executing strategy to drive cost reduction, and clear communication to senior management. This will require a willingness to dive into the details, collaborate cross-functionally, solve new problems as they arise, and look around corners.Key job responsibilities• Manage new and existing procurement programs, successfully delivering results across multiple Amazon organizations. Examples of programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies, as well as many other services categories. • Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers, escalating as appropriate. • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions. • Work directly with partner teams, external providers and customers to understand and identify financial opportunities to hit cost goals, highlight risks, and craft solutions within assigned categories. • Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity to maintain high quality service levels.• Own and execute large-scale process improvement opportunities within new business launches and existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders. • Utilize standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. • Manage or coordinate tactical procurement services and daily operations including Purchase Orders and Invoice management. • Recognize and resolve service issues and provide hands-on support to ensure procurement programs operate successfully across all locations. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

As a Program Manager within the Business Strategy and Enablement team, you will play a crucial role in driving successful organizational transformations across the Workforce Staffing’s (WFS) organization. Working directly with the Portfolio Manager, you will partner closely with cross-functional teams to drive visibility, coordination, and successful delivery of the organization's network impacting pilots, and programs. This centralized position will act as the strategic partner, aligning global teams and ensuring the seamless implementation of transformative work-streams across the organization. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific pilot projects ensuring consistency with organizational strategy, commitments and goals.Key job responsibilities• Engage with cross-functional teams to manage interdependencies and identify risk. • Drive consistent goal setting and standards around pilot programs. • Support teams to ensure programs are operated and maintained in alignment with pilot program standards and procedures prior to expansion. • Manage multiple projects and balance conflicting priorities in a rapidly changing environment.• Monitor and report on the progress of all pilot project activity including significant milestones and conditions which would affect cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 3+ years of experience managing network level large scale initiatives end-to-end. ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Our team is looking for Software Development Engineers who love listening to our customers, collaborating as a team, and building large scalable systems. This is an opportunity to build and improve systems that will help sites around the world to operate efficiently by providing information and insights to operators and software services which rely on real time information for planning and staffing. These systems provide aggregate data and help build an end-to-end picture of the state of the site to help users make key decisions to improve efficiency and staff optimally. These decisions impact delivery of packages to Amazon customers. Your work will directly influence and support Amazon business and customer promise. As a member of this team, you will get the opportunity to work on highly visible, innovative projects that directly impact the customer experience. You will be involved in all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of your product. The position has great opportunity for growth.Key job responsibilitiesIn this position you will partner with product managers, software engineers, user experience designers and other teams. A successful candidate will have an established background with strong technical ability, bar raising engineering skills, great communication skills and motivation to achieve results in a fast-paced environment. In this role you will both code and mentor junior engineers committing code to the program.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.AFT’s Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon’s global fulfillment network locations.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Network Provisioning and Automation( NPA) is looking for a Senior Software Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and cost, enabling Fulfillment and Logistic operations to deliver on time, every customer order. We are looking for a Sr Software Development Engineer to create next-generation network products. The team is focused on creating in-house networks from leveraging open source tools and projects. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability in the field. Information security rigor is at the core of everything we do. You will tackle complex, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. It is expected that you will be technically pioneering, while at the same time being balanced and pragmatic in your approach. Along the way, we guarantee that you will learn a lot and make a positive impact on millions of people.The right candidate will have demonstrated experience leading large projects and have an expert level technical background in current networking technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Sr. Software Development Engineer, you will anticipate bottlenecks, influence external vendors and internal team roadmaps, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. As the ideal candidate for this role, you will have deep hands on experience developing in native AWS with leading edge technologies. You will have a broad understanding of cloud and information systems concepts including, but not limited to cloud infrastructure, design and AWS. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role, as will patience and a sense of humorThis is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.Key Attributes:.Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Fully and completely understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other systems in the industry.· Contribute intellectual property through patents.· Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.. Have experience with open source platforms Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

This role can be based in Corporate office in Seattle, Arlington, Nashville, Phoenix, Austin, Denver.This is a one-year maternity cover.We are seeking a passionate, talented, and inventive individual to join the Maintenance Automation Platform products and analytics team within the global Reliability Maintenance Engineering (RME) central team. This team makes significant impact on the technician experience across Amazon’s fulfillment network globally, and contribute to the design, architecture, and implementation of cutting-edge products, which enable RME to realize a Maintenance 4.0 vision. As a Product Manager, you will support one or more global products in the team. You will be responsible for the product lifecycle, contribute to the definition of the 3-5 year product strategy, and provide an iterative roadmap allowing teams to deliver on the long term vision. You will own the customer engagement, utilizing their feedback to define product enhancements and close any feature or business gaps. You will collaborate with other stakeholder teams across Data, Engineering, Finance, Legal, Science, UX and others to bring these innovative solutions to market, while driving adoption and ensuring overall commercial success. You will maintain fruitful dialogs with customer senior leadership, understand their vision and RME related challenges, and generate new features or new product ideas and surface to your management. You are innovative, and quick on delivery, while ensuring products are delivered to achieve their intended outcomes. You are a team player, and contribute to continuous improvement of team’s mechanisms and processes.We’re looking for a leader who:- Is curious about using the latest technology to solve maintenance problems and building digital products.- Demonstrates an ability to work backwards from customers and with key stakeholders, e.g. to trade off addressable business opportunities against available resources. Experience in defining, evangelizing, and realizing the vision for a new product area.- Has a track record of innovation, initiating and proposing strategic product initiatives, and defining the vision for technical products.- Has experience in effectively communicating technical proposals and product roadmaps to stakeholders at all levels.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

At Amazon, we're working to be the most customer-centric company on earth. We are seeking a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making.Key job responsibilities- Lead individual GC construction category projects, partnering with the team, owning the delivery of complex, multi-disciplinary, multi-million-dollar sites.- Develop and execute long term sourcing strategies, support key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season.- Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements- Drive General Contractor (GC) sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; - Support supplier performance management; including improving sustainability & social responsibility; - Help develop Key Performance Indicators and set goals for the team- Support the progress of the team to ensure we are meeting customer expectations- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Candidate must be able to travel, up to 20%A day in the life- You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance - You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for OperationsBASIC QUALIFICATIONS- Bachelor's degree- Experience building processes, project management, and schedules- Experience in analyzing data to drive decisions- Experience working cross functionally with non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience in driving end to end delivery, and communicating results to senior leadership- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

SSD Engineering Product ManagerAre you passionate about driving innovation and operational excellence in the rapidly growing last-mile delivery space? As an SSD (Sub-Same Day) Engineering Product Manager at Amazon, you'll play a pivotal role in revolutionizing the way we get products to our customers.In this role, you'll be responsible for owning the customer-centric strategy, gathering feedback, analyzing business impact, and using key metrics to inform the direction of our SSD initiatives. You'll define a clear vision and long-term roadmap, collaborating closely with engineering teams to align product development.Key Responsibilities:1. Product Management: - Define the product strategy, roadmap, and feature prioritization for your assigned SSD business pillars (e.g., Grocery, Hazmat, Pharmacy, Flex, Prime Air, Fulfillment, Distribution). - Gather customer and stakeholder feedback to inform product decisions and address pain points. - Develop comprehensive rollout plans that balance customer and business needs, and facilitate smooth cross-functional collaboration. - Make strategic trade-offs and drive alignment across the organization.2. Strategic Roadmapping: - Collaborate across business units to develop a forward-looking plan that aligns engineering and infrastructure projects with SSD's long-term goals and priorities. - Ensure the roadmap addresses customer needs, financial targets, and operational scalability.3. Stakeholder Management: - Collaborate and build relationships with cross-functional teams to ensure seamless execution and process excellence. - Schedule and moderate multiple weekly standing meetings to obtain or share information and approve changes. - Coordinate information between various teams in the organization.This position is located in Nashville and may require up to 20% travel.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Ops Trust manages privacy and AI compliance for Amazon Operations. Our focus is to leverage technology to accelerate compliance and accuracy and simplify the builder experience, ensure compliance with regulatory obligations, and that decisions re privacy and AI compliance are informed. Part of this is ensuring Ops leaders understand that they are accountable for privacy and AI compliance in their space, are trained on what this means, and have the data to ensure compliance. This IC will coordinate with Ops Leaders and Privacy and Ops AI BLLs to create and manage this capability. They also will support and drive consistency for rhythm of the business documents as we transition to documentation ownership rotation, coordinating efforts across our internal org and Ops teams as well as with other federated privacy and AI orgs. Key job responsibilitiesCreate Ops Leadership accountability capability.Ensure Ops Leaders are informed of their accountability.Ensure Ops Leaders have access to training mechanisms to understand their obligations.Ensure Ops Leaders have access to data to inspect their current state of compliance. Ensure Ops Leaders have access to support mechanisms to accelerate compliance for their org. Create and manage mechanisms for rhythm of the business documents and transition to ownership rotationCoordinate with internal org and Ops business as well as other federated privacy and AI teamsManage several projects simultaneously with a sense of urgencyComfortable dealing with ambiguity and at an exceptionally rapid paceAbout the teamOps Trust manages privacy and AI compliance for Amazon Operations. Our focus is to leverage technology to accelerate compliance and accuracy and simplify the builder experience, ensure compliance with regulatory obligations, and that decisions re: privacy and AI compliance decisions are informed.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. We are growing and getting to lead people every single day.As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Surface Transportation is seeking an experienced and highly motivated Senior Financial Analyst to join its Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders. Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps - Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them. - Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

The Operations Technology Supply Chain Solutions team seeks a solutions-focused Program Manager to optimize service delivery and drive business growth through customer insights. This role leads system platform enhancements, improves fulfillment services, and identifies new business opportunities while supporting regional expansion initiatives.Impact Areas:• Service portfolio optimization and expansion• Customer experience enhancement• Cross-functional project delivery• Regional growth strategy implementation• Process standardization and efficiency improvementsKey job responsibilitiesCore Responsibilities:• Design and implement scalable supply chain solutions based on customer feedback and operational data• Lead multiple concurrent projects focusing on service optimization and regional growth• Transform customer insights into actionable improvements for supply chain services• Manage end-to-end implementation of new services, from analysis through deployment• Partner with stakeholders to enhance existing services and develop new offerings• Develop and present white papers and strategic recommendations to senior leadership• Author comprehensive business documents that drive decision-making at executive levelsA day in the lifeHere's a detailed breakdown of daily activities for the Supply Chain Solutions Strategy Manager:Strategic Planning & Execution (40%)• Review service performance metrics and identify optimization opportunities• Analyze customer feedback and usage patterns to shape service improvements• Develop business cases and white papers for new service offerings• Design scalable solutions for emerging customer needs• Create and maintain service roadmapsStakeholder Management (30%)• Lead stakeholder meetings to align on service priorities• Present strategic recommendations to senior leadership• Collaborate with regional teams on implementation plans• Partner with technical teams on platform enhancements• Engage with customers to understand evolving requirementsPortfolio Management (20%)• Monitor service health metrics• Track project milestones and deliverables• Review and optimize service costs• Assess competitive landscape• Identify opportunities for service consolidation or expansionDocumentation & Communication (10%)• Author strategic narratives and working backwards documents• Create executive presentations• Develop service specifications and requirements• Maintain portfolio documentationAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamSupply Chain Solutions (SCS) delivers resilient, agile, and scalable services that enhance Amazon's global operations. The team serves as the central hub for customer relationship management, process improvement, and supply chain innovation, focusing on creating seamless business solutions across Amazon's worldwide operations.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Possess a thorough understanding of local/regional/domestic regulations and company policy - Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates - Establishes high quality relationships with both site and regional leadership - Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s - Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, and AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Amazon’s Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation Specialists to join this rapidly growing team. AZIM Operations drives the end to end operational execution of all loads (internal and external) shipped on our 1P network. The team supports regions and shippers across the Supply Chain network and is tasked with ensuring on-time pickup and delivery of freight from vendors, Amazon fulfillment centers (FCs), rail yards and shipper hubs. In the case of disruptions, the Operations team is responsible for addressing the disruption, keeping all stakeholders informed and ensuring timely resolution of the issue. The AZIM Operations team is the first line of defense in understanding network trends, delays, dwells and other exceptions that impact AZIM’s ability to deliver a world class transportation product that serves its customers on time.Key job responsibilities- Communication with customers (Carriers, Rail Road partners, Vendors/Suppliers) and stakeholders (Program Managers, Fulfillment Centers, Amazon Managed carrier programs)- Pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Understand performance metrics to assist with driving business results- Rectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available data- Provide real-time customer experience by working in a fast paced operating environment- Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams - Deliver follow through on the resolutions to ensure the information is delivered- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed- Communication, both verbal and written as their data and findings are critical to tracking trends and performance inefficienciesA day in the lifeThe AZIM Transportation Operations Specialist facilitates the continued flow of Amazon’s supply chain by passing information to key stakeholders and resolving disruptions that impact customer experience or the flow of information impacting performance and delivery. The Specialist addresses or escalates any concerns arising during the lifecycle of freight leaving rail ramps, shipper hubs, Amazon fulfillment centers, or transiting between rail to OTR carriers. The day-to day role requires the specialist to provide resolutions by researching and querying internal tools and making real-time decisions in accordance with their guidance and standard work processes. In this role, the Transportation Operations Specialist will be able to understand the process and requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. This position will need to have the experience to understand Logistics and should be able to communicate clearly in the written and oral form.BASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Are 18 years of age or older ...

Global RME Finance is seeking a Senior Financial Analyst to join its Central Finance team. This opportunity is ideal for a finance professional who enjoys optimizing operational excellence through a strategic lens to mitigate future risk. RME Senior Financial Analysts share ownership over all things cost when it comes to providing network FP&A support (MEC, Controllership and Operational Planning Cycles) and strategic cost out validation and tracking for the Global RME Central team. The ability to learn and be curious while working through ambiguity in order to think big while inventing and simplifying for process improvement is mission critical. The successful candidate will be strategic, analytical, and have the demonstrated ability to effectively manage the finances of a large organization.Key job responsibilities- Perform financial reporting, ad-hoc business analyses and financial modeling.- Work cross-functionally with business partners to determine opportunities for cost reduction.- Contribute to business decisions by providing insightful analysis and methodical consideration for the end-to-end impact to systems, financial controls and ongoing support requirements.- Identify opportunities and drive automation in existing manual process.- Facilitate financial review meetings with cross functional teams and work with business managers to ensure effective finance and cost management.- Manage the annual financial planning & analysis and quarterly budgeting exercise accurately, completely and in a timely basis.- Develop ad hoc business analysis and present recommendations to senior management on strategic decisions and planned future initiatives.- Facilitate the Business reviews with data analysis and follow through with business leaders on actionable items.- Leveraging internal systems to deep dive financial and productivity results to drive action (QuickSight, PowerBI, SQL, PAX, Cognos, CAMP).A day in the lifeThe successful candidate will demonstrate the following abilities: they influence business owners, effectively lead meetings with senior leaders, support thoughtful decision-making through data, and adapt to a rapidly-evolving environment. This individual will also play a key role in decision making and developing financial insights as part of monthly and quarterly business reviews. This individual is able to drive network scale initiatives, enforce standard work, review and action purchase requests, develop and lead cost business reviews, and provide ad-hoc analysis on large or ambiguous tasks.About the teamThe team supports the Global RME Central Team, along with NA, EU and ROW field RME across NACF, ATS and GDS. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of finance or a related analytical field experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

We are seeking a Sr. Manager to lead the AMXL Service Strategy and Expansion team for the NA Services Program. This role will guide and define the focus and effort of a team of Project and Program Managers to improve and expand the Service offerings catalog across North America. The Sr. Manager will own setting the direction of the program's short, mid, and long-term roadmap for expansion, quality, and scalability.The Sr. Manager balances technical system coordination, strategic goals, and project management tenets to drive program growth and expansion. This role requires the ability to influence diverse stakeholder teams, fostering alignment, ownership, and accountability for cross-functional strategies and change management.The ideal candidate will have experience navigating complex problems using project management tenets, working with both internal Amazon teams and external business partners. They should be adept at collaborating across Operations, Technical systems, Supply Chain, Finance, and other departments to ensure efficient and consistent delivery of program goals.The Sr. Manager will align their team's focus and effort across clear priorities, set earnest goals, communicate frequently with stakeholders, and advocate for investment to expand and simplify the service offering.Key job responsibilities- Lead a team of Program and Project Managers and set their direction and priorities - Own and develop plans to improve specific goals for growth, cost and/or quality metrics specific to Services - Own and oversee the health and quality of the Service Program, identify opportunities, and adjust team efforts and priorities to maximize impact - Represent the Service Program, it’s capabilities and inter-dependencies with supporting teams in Leadership and prioritization meetings - Ensure consistent communication to broader internal/external stakeholder teamsAbout the teamThe AMXL Customer Experience Strategy and Services team has a 360-degree approach to continuously advocating for, and driving improvements on behalf of our customers;1) Eliminate – detect, solution, and resolve customer-impacting issues upstream by providing relevant and timely insights for operations teams, transportation teams, and product development cycle as seen by downstream events,2) Automate – continuously assess and identify opportunities to provide automated, self-service solutions for our customers when and where needed, and3) Optimize – when a customer does have the need to contact CS for support, optimize the experience by ensuring AMXL stakeholders have the tools, resources, policies and protocol to deliver a perfect customer experience.BASIC QUALIFICATIONS- 7+ years of team management experience- Experience defining program requirements and using data and metrics to drive improvements- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Experience delivering cross functional projects ...

Who we are:Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Career Opportunities:Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.Team Exposure/Scope:It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.Success in this role:We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.- Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Program Manager. In this role, you will drive innovation in Amazon's Middle Mile Transportation network. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders and customers, managing multiple priorities and deadlines, and delivering strong results. Technical knowledge and understanding are a plus. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and a desire to build things from scratch and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.Key job responsibilitiesDefine both long term strategy and short term plans to achieve program goals and deliver business results. Define, prioritize and plan resources and technical requirements needed for programs to be delivered on time.Work with external parties in order to generate program adoption and ensure a successful implementation.Write business cases, perform supporting research and analysis, write specifications, and drive product development from design to release.You will be required to have clear, precise, and regular communication with all stakeholders for program/product status reports as well as leadership reviews.Drive change management and adoption of solution across Ops teamsManage post-launch activities (user support, new feature development, etc.)Establish KPIs, identify gaps, and improve performance and adoption of program/product.Deep dive problems or opportunity areas and propose solutions to address.Generate new ideas to drive improvement, efficiency and automation across the transportation supply chain.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a is seeking a Media Production Manager to lead and oversee multimedia content development. This role will drive creative direction, manage production teams, coordinate video/audio projects, establish quality standards, and ensure timely delivery of engaging training content that elevates learning experiences for Amazon's transportation network.Key job responsibilitiesDevelop innovative multimedia strategies that support ATS' evolving business needsLead end-to-end multimedia production projects, including video, audio, and interactive content, ensuring alignment with ATS' Learning objectives and Amazon's quality standards.Manage a team of content creators, videographers, and editors while fostering a culture of creativity and innovation.Develop and maintain production schedules, budgets, and resource allocation plans to ensure efficient delivery of multiple concurrent projects across the ATS Learning portfolio.Collaborate with stakeholders, subject matter experts, and learning teams to translate complex transportation concepts into engaging multimedia content that drives learner engagement and retention.Establish and maintain production workflows, technical specifications, and quality control processes while staying current with emerging multimedia technologies and industry best practices.Identify appropriate performance metrics and ensure consistent measurement and accountabilityTravel 25% - 50%BASIC QUALIFICATIONSBachelor's degree in Film, Media Production, Communications, or related field8+ years of professional experience in multimedia production, with at least 5 years managing complex video/audio production projects4+ years of people management experience, leading teams of 5+ direct reportsExperience with video production workflows, post-production software, and digital content management systemsExperience partnering with senior stakeholders and managing cross-functional relationshipsStrong portfolio demonstrating successful delivery of professional multimedia projects ...