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We are seeking an experienced Sr. Marketing Manager to support the continued growth of our Amazon Relay Transportation network. This person will share in the responsibility of driving growth with existing carriers and acquiring new carriers for our Amazon Transportation network. This person would work across the Marketing and Support teams to deliver best-in-class campaigns. Specific responsibilities include: driving brand awareness of product, increasing carrier acquisition, retaining existing carriers and engaging internal and external carriers.This role will focus on optimizing paid digital programs to drive awareness and acquisition across the US and CA. They will work across teams and technologies to help strategize and execute campaigns that address the needs of our customers. They will be responsible for researching and testing new and emerging platforms and optimizing use of existing channels.Key job responsibilities• Own and execute paid digital programs across search, display, streaming, and more to acquire and retain Relay carriers at scale• Partner with relevant teams and stakeholders to strategize and execute multi-channel campaigns across markets and monitor performance / optimize investments to generate growth• Drive day-to-day channel operations while supporting the development of our long-term digital strategy• Execute detailed analyses of campaign effectiveness including segmentation, creative targeting, and cohort analysis• Define and gather assets for all digital campaigns, execute A/B testing, programming, scheduling, reporting, and proactively suggest data-driven optimizations• Develop, deploy, analyze, and disseminate comprehensive reporting• Serve as a subject matter expert for paid digital marketing trends • Maintain and strategize budget and forecasts across channels in collaboration with colleagues and stakeholders• Manage and develop relevant vendor relationships and execute purchasing activities as needed• Support the creation and promotion of content that addresses the needs of our customers, enhances their experience, and generates growth for our brand• Create 1 to 3 year plans for carrier acquisition trends and targetsAbout the teamThis role will be a part of the Carrier Services team supporting Amazon Relay Marketing, Engagement and Communications for North America. This person will need to be a self starter that can build a framework and drive to execution based on trends and learnings.BASIC QUALIFICATIONS- Bachelor's or advanced degree in Marketing, Communications, Advertising, or related field- 6+ years of digital marketing experience for established global consumer brands- 6+ years of proven success managing direct response channels across paid digital (Google, Meta, Youtube)- 6+ years experience using data and metrics to measure impact and determine improvements- 6+ years of marketing analytics and reporting including acquiring and organizing data, as well as direct experience working with large data sets and complex analyses- 6+ years of using Tableau, Microsoft Excel, and relevant platforms to manipulate and analyze data ...

Amazon's Reliability, Maintenance, and Engineering (RME) team is hiring for a Sr System Development Engineer to join our corporate-based engineering team in Automation Engineering.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. The candidate will be a subject matter expert in controls systems, workplace safety, and data driven management and leadership. The role will involve material handling equipment (MHE) systems/applications, packaging automation, distribution processes, and storage systems. The candidate will manage multiple complex projects and simultaneously influence and develop relationships at all organization levels.Key job responsibilities• Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return of investment (ROI), and other analytical techniques.• Coordinate and plan work activities for the Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.• Work closely with building Operations, Operations Engineering, fulfillment center (FC) Start up Team, Amazon Fulfillment Technologies (AFT) Software teams, Amazon Customer Excellence Systems (ACES) team, and Safety in supporting MHE systems optimization and project implementation.• Understand, maintain, and troubleshoot material handling control systems, including programmable logic controller (PLC)/personal computer (PC) controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.• Assist with skill assessments for the Technical positions within building operation maintenance teams.• Handle flexible work load which may come from management or other operations.• Participate in Automation Engineering (AE) conference calls and coordinate with AE central team to complete all tasks required.• Provide weekly site controls reliability information to AE central team - Travel up to 40%.BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Join Amazon’s commitment to Customer Obsession by working with Amazon Surface Transportation, supporting all Middle Mile ground and yard operations across the Amazon network! Join Amazon's Launch Execution, Adoption, and Facilities (LEAF) team in our mission to revolutionize Middle Mile yard operations. We're seeking an Infrastructure Escalation Specialist to support our Fleet Infrastructure across the country.delivered as quickly, accurately, and cost effectively as possible.The ideal candidate is detail-oriented and capable of managing strategic vendor relationships while analyzing invoice and purchasing patterns to inform critical decisions in infrastructure and fuel industries. Key job responsibilities• Support nationwide transportation network in a safe, customer-focused manner• Develop and design solutions to difficult problems• Manage outside contractors and vendors• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and distribution goals• Ensure that all programs and procedures are followed, answering incident ticket escalations from 3rd Party companiesAbout the team• The Launch Execution, Adoption, and Facilities (LEAF) team provides crucial infrastructure services (fleet and fuel) for multiple Amazon transportation business units, both internally and externally.BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- 1+ years of working with computers and Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Travel up to 15% of the time- 1+ years of experience in project, construction, or customer-service facing role ...

The Operations Technology Solutions - Supply Chain (OTS-SC) organization is seeking an experienced Principal Digital Supply Chain leader to drive innovation and operational excellence across our global technology fulfillment services and solutions. In this critical role, you will be responsible for shaping the strategic vision and leading the execution to make OTS-SC the preferred technology fulfillment partner for our global customers.As the Principal Digital Supply Chain leader, you will leverage your deep expertise and 10+ years of experience in digital supply chain management to solve our most complex global challenges. Operating in an environment of high ambiguity, you will identify, prioritize, and tackle intrinsically hard problems, acquiring new expertise as needed. You will evaluate customer and partner experiences, and then innovate to simplify and improve how we serve them, delivering unparalleled supply chain excellence.Key job responsibilities• Set the strategic direction for our digital-first supply chain organization, driving the vision to be the technology fulfillment partner of choice for our global customers.• Solve significantly complex or endemic supply chain problems, evaluating customer experiences to identify opportunities to invent, simplify and innovate our service delivery.• Partner effectively with engineering leadership to shape the supply chain vision and roadmap, enabling operational scale and flexibility.• Act as a trusted and collaborative advisor to internal and external senior leadership, clearly articulating strategies, trade-offs, and decision options.• Drive operational improvement goals and negotiate digital supply chain enhancements with substantial impact across multiple providers and organizations.• Proactively identify and mitigate risks, demonstrating strong judgment when escalating and resolving executive-level relationship issues.• Lead the early formation of new products and services, collaborating cross-functionally on product definition and narrative creation.• Set 3-5 year operational strategy, including inputs, outputs, and priorities, communicating plans effectively to senior leadership.• Mentor and develop the next generation of supply chain leaders, contributing to promotion assessments and hiring decisions.Join our mission to be the technology fulfillment partner of choice, pioneering a digital-first supply chain that delights our customers while lowering the cost to serve. Apply now to become our Principal Digital Supply Chain leader.BASIC QUALIFICATIONS• Bachelor's degree or equivalent and 10+ years of relevant experience in digital supply chain management• Proven track record of solving complex, global supply chain challenges with a focus on innovation and operational excellence• Deep expertise in digital fulfillment services, technologies, and industry best practices ...

Join Amazon's rapidly growing Global Logistics Shipper Support team as a Senior Account Specialist, where you'll play a crucial role in enhancing the shipper experience for vendors and sellers. In this dynamic position, you'll drive innovation in transportation and logistics by evaluating network shipper performance, coaching partners, and implementing strategic improvements. Your work will directly impact Amazon's efficiency and customer satisfaction on a global scale.Key job responsibilities- Analyze and present daily performance data to identify areas for improvement- Develop and implement solutions to overcome transportation disruptions in real-time- Lead weekly calls and daily business reviews with assigned shippers- Create clear, data-driven recommendations to influence shipper behavior positively- Contribute to team process improvements and mentor fellow team membersA day in the lifeYour day starts with reviewing the latest shipper performance metrics and preparing for your daily business review call. You'll collaborate with cross-functional teams to address any urgent transportation issues and work on long-term improvement strategies. Throughout the day, you'll engage with shippers, providing coaching and support to enhance their performance. You'll also contribute to team meetings, sharing insights and best practices, and work on process improvement initiatives.About the teamThe Global Logistics Shipper Support team is at the forefront of revolutionizing the transportation and logistics industry. We're committed to continuously improving our network efficiency and shipper performance through data-driven insights and innovative solutions. Our team values collaboration, problem-solving, and a relentless focus on enhancing the overall transportation experience for our partners and customers.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Come join a creative team of Operations Technology Engineers that builds the wired and wireless networks that power Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. We are looking for a Network Development Engineers to provide technical thought leadership in the design of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with making data motivated decisions, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer. In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business units globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both short term innovation and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come. About the teamNetwork Provisioning and Automation ‘NPA’ team consists of highly-skilled engineers who build all new Amazon fulfillment centers and transportation sites worldwide. These sites are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or Technology- 3+ years experience in a network focused hands-on technical role working with IP routing protocols (interior and exterior), technologies and platforms in large scale data center, LAN and/or WAN network environments.- 3+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- 3+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming, Infrastructure as Code, Ansible ...

Amazon Transportation Services (ATS) is looking for a talented Data Administrator who will own analytics and develop solutions to drive insights and optimization for the Carrier Services team. As a member of this team, you will have an opportunity to be a thought leader in Amazon Logistics and work with a group of talented program managers, product managers, research scientists, software developers, and business leaders to design the Amazon network of the future.As you further your career as a Data Administrator at Amazon, you will focus on improving corporate reporting frameworks and data visualization. You will analyze performance data, discover and solve real world problems and build metrics and business cases to improve decision making. We are focused on your success and want to build strong leaders within Amazon Transportation Services. You can expect to leverage your analytical skills and have ownership of the projects you work on. Key job responsibilities• Retrieving and analyzing data using SQL, Excel, Access and other data management systems• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions• Drive small to medium operational enhancement projects• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets and model data and metadata to support ad-hoc and pre-built reporting • Excellent problem-solving, task prioritization, follow-up, and customer service skills• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 1+ years of data analysis and formula creation in Microsoft Excel experience- Bachelor’s degree in Business, STEM, Operations, Finance, or related field- Experience in a business analyst, data analyst or statistical analysis role- Experience with Excel ...

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Finance Manager to help own critical functions within the rapidly growing Last Mile org within operations.This Finance Manager will partner with Global Fleet & Products team to build a fleet that scales with the network, provides flexible capacity as needed, supports current and future driver models, and consistently improves products and services that increase utilization and reduces the burden of managing vehicles. More specifically, the Finance Manager will support the In-Life Services team, responsible for vehicle health focusing on maximizing the vehicles we have ready to run routes by optimizing our vehicle maintenance and repair strategy. This role is more than finance: it requires ability to invent, go beyond the standard business rules to “experiment” and “conceive” together with the business partners to find financial sustainable solutions.As a member of a growing team, you will deal with a high level of ambiguity and changing priorities. The successful candidate will maneuver through the ambiguity, communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. Flexibility and the ability to prioritize in a changing business environment will also be key.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Do you love working in a dynamic, collaborative environment where you work closely with customers, Sales, Operations and Legal? Do you want to impact the customer experience for a fast-growing business? Do you like doing investigative work? You can get all this and more as a Claims Analyst in the Freight Claims space for Amazon Freight. With our Amazon Freight business growing fast, our operating models and supportive technology are revolutionizing the way the world envisions shipping. We are looking for a talented L4H to join the team. An ideal candidate has a passion for claims and background in transportation or claims. The candidate must have the ability to research shipments and find where and why the claim occurred. This job will require clear and concise communication skills. This position requires a high level of attention to detail and confidentiality.If you have a passion for helping our customers, accuracy, learning, conducting investigations, solving problems, and want to help change the future of shipping experience for our customers, we would love to hear from you. Location: NashvilleKey job responsibilities- Gather information for a shipment involved in a claim - Search internal tools such as Freight Management Console (FMC), Shipper Management Console (SMC), Paragon, etc. to gather information on the claim • Submit all information to the claims third party administrator • Answer emails from internal and external customers • Enter claims data into reports • Daily review of Open Claims Report and action all pending items • Complete Claims Frontloading Forms on all new claims • Excellent communication, both verbal and written• Work with team on exceeding KPIs• Other tasks as assigned for special projectsA day in the life• Review all new claims and determine items needed • Investigate the movement of the shipments involved in a claim• Review claim findings with leaders• Communicate findings to the claims third party administrator • Review reports and ensure accurate data • Respond to request for information from stakeholdersAbout the teamThis a new role for an established claims team. The team investigates claims for cargo and property damage for Amazon Freight External (AFE). The role is well defined with little ambiguity. We are a fast-growing organization within Amazon. BASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements- Strong investigative/deep dive skills ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are actively seeking an experienced (Senior) Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition. In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges, and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeAmazon Logistics’ mission is to provide the best last mile customer experience delivering each package to the customer’s doorstep through delivery options including locker, in car and in-home delivery, and speed. In order to provide this experience to our customer, Amazon Logistics works closely with Last Mile Delivery Service Partners and Delivery Associates who operate a fleet of vehicles for last mile delivery.Amazon is looking for a Senior Program Manager – EV In-Life Services, to optimize third-party service expansion and performance for our electric fleet. This leader will manage 3P service capabilities, service expansion, geo expansion, and performance for our current EV fleet. This leader will partner with external service providers along with OEMs to expand service offerings for our EV fleet. This leader will manage opportunities for product and service improvements with our engineering teams through field campaigns. This leader will work directly with EV - OEMs to problem solve, and calculate impacts to vehicle repairs and service technician capacity. The Senior Program Manager – EV In-Life Services will partner with both internal and external stakeholders to develop strategies to minimize downtime and maximize vehicle availability to safely deliver packages to the customer doorstep. This position requires experience in customer focus and in project/program management skills and data. Senior Program Manager – EV In-Life Services will have experience to apply critical thinking, problem-solving, improve processes, and manage multiple priorities. The individual will need to work in close partnerships with internal and external stakeholder groups.This role is based in Nashville, TN. May require some on-site visits (~10% travel).Key job responsibilities:• Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver results• Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations• Scope, create, and drive project plans• Communicate to Senior Management on status, risks and process/product changes• Work autonomously in an ambiguous environment, • Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration)• Identify and mitigate risks before they become roadblocks• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Create, communicate, and manage budget for projectsAbout the teamThe Team defines the strategy of EV fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of service, maintenance and repairs programs.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world. The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category. Key job responsibilities• Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.• Develop Category Strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.• Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.• Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.• Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics• Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders• Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness• Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners• Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving valueAdditional Responsibilities:• Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs• Participate in implementation of new procurement systems and technology• Network externally to facilitate competitive intelligence including best practices, emerging / potential sources of competitive advantage, market pricing, and benchmarkingBASIC QUALIFICATIONS- • Bachelor’s Degree in Business, Supply Chain, I.T. or a related field preferred- • 5+ years of experience in supply chain, strategic sourcing, procurement, or supplier management- • Ability to exercise judgment in evaluation of suppliers, supplier performance, and ensure that project goals, schedules and performance requirements are achieved- • Customer obsession, bias for action and urgency- • Must have a positive, collaborative attitude- • Excellent verbal skills and above average written communication skills- • Strong PC skills including Windows and Excel- This role may include up to 10% travel ...

Amazon World Wide Operations is seeking a Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3 days/week in corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Sr. Program Manager, ORS is an omni-purpose role that is cross-functionally strategic, analytical, and influential. The scope of impact across the Americas (including LATAM!), directly supporting an organization of 100+ team members. This position requires a tenacious program manager with the ability to influence functional stakeholders from within Legal, HR, DSP and ORS. They serve as the tactical and strategic partner to the ORS team, in terms of the Delivery Serve Provider Delivery Associate (DA) hiring journey and candidate experience. The incumbent of this role is instrumental in driving org level business operations initiatives, cadences, and mechanisms, as it pertains to conversion initiatives for On-Road Staffing teams. The role is responsible for operationally prioritizing, tracking/management for the above strategic partners while driving the team’s vision, and adoption cross-functionally. In addition, they are responsible for anticipating future business needs, aligning goals to the need, and managing these initiatives through completion. They will own team metrics, while delivering regular progress reports on to senior leaders, impacting high impact goals, requiring navigating in ambiguous environments. The scope of this role spans the demand for strategic planning, inputs from large customer segments, such as, and (Legal, PPT, HR, DSP and ORS) requiring tradeoff decision making for resources, impacting team roadmaps. They will build, define, identify, and execute on projects that reduce DSP cognitive load while simultaneously improving funnel conversion. They will identify and solve for global opportunities by creating effective partnerships with other DSP Experience teams across Amazon, sharing best practices, enabling and evolving a way to identify continuous improvement for ORS. This role directly impacts VP level goals and requires broad analytical skills, program management, continuous improvement and an ability to be successful in a matrixed organization. The successful individual has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. The Program Manager manages unique and complex deliverables, and tactically quick-turn projects while demonstrating exceptional business judgement while constantly innovating and improving business operational deliverables and artifacts, suggesting new ideas and best practices to iterate and improve the business with a frugal and think big approach. This role is responsible for diving deep into processes, understanding current capabilities and limitations, and making critical judgement decisions about how to handle stakeholder requests. They think long-term and are willing to sacrifice short-term gains for the bigger picture.Key job responsibilities- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.About the team- To apply for this role, candidates must initiate an informational meeting with the hiring manager by clicking the “Request Informational” button at the top of the job listing. When you request informational your current manager will not be notified.- For more on informational discussions, visit: https://ivy-help-center.talent.a2z.com/article/2gLzMFp5I3TMfchHDv03w2?ref=share-button- To understand the internal transfer process and frequently asked questions, refer to: https://ivy-help-center.talent.a2z.com/article/5TdnwN6zJXjHvREhjtTdAJ?ref=share-button BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Data analysis; ability to assign measurement of success, running queries ...

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of program or project management experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Do you want to revolutionize the Grocery Shopping Experience? Come be a part of Amazon's next in-store initiative. In this role, you will exhibit a strong ownership mindset, taking the lead in developing and maintaining the program's master schedule, orchestrating cross-functional real estate planning, and communicating effectively with diverse stakeholders and teams. You will work closely with senior leaders, program managers, project managers, real estate experts, and operational teams to ensure the seamless integration of new fulfillment capabilities into Amazon's Grocery stores.Preferred Location: Nashville, TN. This role is not approved for remote, field based, or other flexible work arrangements. Key job responsibilities- Develop and maintain the comprehensive project timeline for the program, identifying and mitigating risks to keep the initiative on track- Coordinate the real estate planning and site selection process, aligning with Amazon's Grocery expansion strategy and ensuring optimal locations for future expansion- Facilitate cross-functional alignment on goals, priorities, and dependencies between the Whole Foods, Amazon Fresh, and Amazon.com teams involved in this initiative- Develop a deep understanding of micro fulfillment technology, grocery fulfillment processes, and evolving customer needs- Collaborate with internal teams, customers, and partners to identify opportunities for continuous improvement, simplification, and innovation- Partner with program managers to scope efforts, set priorities and milestones, and drive the successful delivery of the micro fulfillment program- Own program-level communication, accelerating progress through crisp and timely decision-making, clearing blockers, and escalating issues as appropriate- Influence internal and external stakeholders without formal authority, driving the adoption of new processes and initiatives.- Monitor program-level goals and metrics, supporting the vision of both the Grocery Business Operations team and the larger organization- Present program status and insights regularly to leadership teams, providing data-driven recommendations- Be prepared for travel up to 25% of the timeAbout the teamThe team's mission is to build a best-in-class development function, eliminating ambiguity and churn throughout the organization. By inventing and simplifying processes, and standardizing best practices, the team enables the real estate, construction, and design teams to focus on their core responsibilities efficiently. Through close collaboration with business partners, the team ensures alignment on goals and prioritization, fostering a cohesive and streamlined approach to project execution. With a commitment to innovation and simplification, the team strives to optimize workflows, enhance cross-functional coordination, and deliver exceptional results that support the organization's growth and success.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...