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As the Change Management Specialist within the Business Strategy and Enablement team, you will play a crucial role in driving successful organizational transformations across the Workforce Staffing’s (WFS) organization. This position is responsible for developing and implementing comprehensive change management strategies to ensure smooth adoption of new initiatives, processes, and technologies. The role will focus on creating a positive change culture, minimizing resistance, and maximizing the benefits of organizational changes.The successful candidate will be a strategic thinker with strong interpersonal skills and a deep understanding of change management methodologies. You will need to demonstrate the ability to influence stakeholders at all levels, create compelling communications, and analyze data to measure and improve change effectiveness. This role requires a blend of strategic planning, tactical execution, and the ability to adapt quickly in a fast-paced environment.Key job responsibilities* Design and execute comprehensive change management strategies aligned with organizational goals and initiatives* Develop frameworks, tools, and processes to standardize the approach to managing change across various teams* Create communication strategies to build awareness, excitement, and buy-in for organizational changesStakeholder Management:* Lead early stakeholder engagement efforts to understand potential resistance points and tailor strategies accordingly* Partner with change champions across the organization to drive alignment and foster adoption* Collaborate with cross-functional teams to ensure consistent messaging and approach to change initiativesTraining and Adoption:* Develop and deliver interactive training sessions that go beyond basic onboarding* Create and manage feedback loops to adjust strategies in real-time based on user input* Design and implement adoption tracking mechanisms to measure the success of change initiativesData Analysis:* Leverage data to drive continuous improvement in change management practices* Track adoption rates, engagement metrics, and qualitative feedback through surveys and focus groups* Analyze data to refine approaches and demonstrate the impact of change management effortsCampaign Management:* Create and execute multi-faceted change campaigns utilizing various channels (e.g., town halls, leadership messages, visual communications)* Develop success stories and showcase pilot programs to build excitement and encourage adoption* Design programs to reward early adopters and maintain momentum throughout the change processBASIC QUALIFICATIONS* 5+ years of experience in change management, organizational development, or a related field* Proven track record of successfully leading large-scale organizational change initiatives* Strong understanding of change management methodologies and best practices* Excellent communication skills with the ability to create compelling narratives and presentations* Experience in stakeholder management and the ability to influence without direct authority* Demonstrated ability to analyze data and use insights to drive decision-making* Proficiency in project management and collaboration tools ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.- You create effective business partnership, manage competing priorities, and provide guidance during unexpected events.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.- You solve complex problems effecting company wide strategic decision-making, lead through ambiguity, identify high priority work to maximize results for key stakeholders, design and implement new financial reporting/modeling, and find creative solutions utilizing large scale data mining tools.People- You take part in hiring and developing activities and mentor new team members.- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You can articulate complex finance issues to non-Finance partners.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.About the teamNACF Finance is broken up into Network Teams and Central Teams.NACF Finance Network Teams:- Amazon Robotics Sortable (ARS): ARSs are highly-productive FCs where the items are stored in AR Pods moved by robots to the associate's position, hence the associate does not need to walk to pick the product. The primary functions of an ARS is to receive the items, stow and then pick them from the robotic floor where they are stored and pack them to ship.- Traditional Sortable, Soft Lines (TSSL): TSSL is a type of fulfillment center that handles certain types of products, such as traditional sortables (books, CDs, etc), soft lines (apparel and shoes), custom merchandise, and dangerous goods.- Traditional Non-Sortable (TNS): A TNS FC focuses on items larger than a yellow tote (18"x14"x8") but does not require special handling. Non-Sorts generally have less automation due to larger product. They have lower volume and less people but more variability in product and processes.- Reverse Logistics (ReLo): ReLo teams manage the systems and flow of goods which travel in the opposite direction of typical fulfillment. These systems complete the customer retail experience and capture/recover value by finding the most optimal disposal opportunity.- Inbound Cross Dock (IXD): A second distribution tier where Amazon aggregates demand to a subset of facilities that receive the products on behalf of Amazon FCs – lowering downstream handling costs – and can distribute to individual FCs at a unit-level, ensuring network-wide inventory distribution even for products for which Amazon only wishes to order a single carton.NACF Finance Central Teams:- These teams include variable cost and financial planning & analysis (VFP&A), which deliver financial reporting of operational performance to equip operations to achieve financial targets for the US Customer Fulfillment (USCF) Network, the finance and accounting central team (FACT), which focus on fixed cost planning, actuals analysis and reporting, and fixed cost controllership for NACF, and the capacity finance team, which strategically positions capital investments in a manner that maximizes long term value for Amazon.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting or related field ...

Join the dynamic Transportation Services team with Amazon's TOM (Transportation Operations Management) division! We are seeking a Sr. Program Manager for our TOM Strategic Yard Design team. This role offers flexible location options at our approved ATS corporate sites: ATL12 (Atlanta, GA), BNA12 (Nashville, TN), SEA82 (Bellevue, WA), or WAS19 (Arlington, VA).As part of the TOM organization, you will be at the forefront of transforming how Amazon builds and operates its trailer yards. TOM is the critical link that connects our Fulfillment Centers, Sort Centers, and other facilities across the network through transportation yards. Over 10,000 Transportation Associates manage this vital yard space, overseeing incoming/outgoing trailers, driving inter-site transportation, and optimizing asset positioning.In this position, you will own the full lifecycle of complex, cross-functional test fit reviews, template development, and site drawing reviews to ensure compliance with Amazon Yard Design Standards working directly with the network-level business line teams responsible for building design and pre-construction. You will serve as the lead for consolidating and developing design change requests on behalf of the TOM organization to influence network improvements in safety, operations, sustainability, and future technology. The deliverables you are responsible for will influence VP-level decisions related to TOM staffing, critical technology and equipment, network yard capacity, and TOM program spending.Data ownership and the ability to leverage site-level yard design attributes to influence capacity decisions are also key responsibilities. This role will maintain a comprehensive repository of all pre-construction development data and liaise with key stakeholders to compile project details and provide feedback. You will identify and mitigate risks, solve ambiguous problems, and communicate program status and insights to business customers and leadership. To succeed in this role, you will work cross-functionally with teams in Global Realty Design, Network Pre-Construction, Design and Construction, Global Road Safety, Workplace Health & Safety, and TOM Field teams to drive meaningful change. This role is pivotal in ensuring TOM design compliance, supporting network growth, and influencing strategic decisions. If you thrive in a fast-paced, collaborative environment, are passionate about driving operational excellence, and are excited by the prospect of transforming Amazon's transportation network, we encourage you to apply!Key job responsibilities• Serve as lead for consolidating and creating change request and design change request to influence network improvements in safety and operations for our customers• Maintain repository for all pre-construction work by site within internal platforms (Asana, Smartsheet, and Quicksight dashboards) • Obtain and document all specifics regarding projects from key real estate and pre-construction stakeholders. Research and compile all available information for legacy and new launch sites• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) • Support test fit reviews, template development and review site drawings with customers, internal/external teams, and engineering teams to ensure compliance with internal standards • Ownership of Amazon Yard Design Standards development and adherence • Make timely, data-driven decisions to prioritize and solve problems• Build effective relationships up, down, and across organizations• Communicate complex concepts clearly to influence different audiences and levels within and across organizationsA day in the lifeYour day will involve working on large, cross-functional projects. This will include managing project deliverables, providing feedback on site and program requirements as well as communicating progress and risks to leadership.You will collaborate closely with business line stakeholders, central design teams, pre-construction and real estate to drive adoption and adherence of critical yard design standards. Throughout this work, you will need to think expansively about how real estate and yard design can impact operations and capacity. You will be tasked with constantly exploring new, innovative ways to drive improvements and efficiencies.About the teamThe Strategic Yard Design Team is comprised of four core strategic functions: long term capacity planning, new business integration, site specific design, and yard design execution. Long term inputs flow in a linear fashion beginning with network capacity and design at a program/template level. As concept designs and business requirement specifications are determined, site specific designs and yard capacity needs are determined. This role plays a key role in ensuring adherence to published yard design standards as well providing feedback and capturing data for sites and programs in development. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience with at least two disciplines within the construction industry, which could consist of General Contracting, Owner’s Representation, Commercial Development, or Engineering & Design, or similar. ...

Amazon Freight is looking for an entrepreneurial minded leader to join our growing start up business as a Manager, Amazon Freight Operations. The Manager, Amazon Freight Operations will have experience working in ambiguous environments, knowledge in written and verbal communication skills, experience and success with building, growing, and leading high performing teams capable of defining new processes and ways of operating, and will be able to interface with Senior Leaders at Fortune companies. In this role, you will be responsible for building and leading a team, overseeing daily operational functions for Amazon Freight’s Enterprise customers, including load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and building a world-class operations team. The position will partner with sales counterparts to identify our Customer’s needs and build processes that give our team a clear path on how to execute to those expectations. The Manager, Amazon Freight Operations role will partner closely with the Account Management team and routinely communicate and collaborate with stakeholder teams across the Amazon Freight organization to deliver best-in-class experiences for our customers. This team is in the early stages of developing much of the technology we need to scale and will require knowledge in complex problem solving and process definition in order to implement processes that enable us to meet our Customer’s needs. If you are excited about building a new business, leading a team to deliver best in class service, and influencing how we built scalable technology solutions then this role may be for you.Key job responsibilities- Build and lead a team to oversee day-to-day operations for customer accounts, including load planning, shipment tracking, and disruption management- Partner with sales counterparts to influence the book of business they build and define solutions that meet our Customer’s needs while ensuring your team has a path to successfully operate them- Partner with and influence operations leaders at enterprise Customers to implement changes to improve operational outcomes that drive efficiency gains or reduce disruptions/defects- Assign loads and plan, route, and monitor freight movement to provide on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road- Proactively communicate relevant updates to customers and/or internal teams as needed- Investigate, provide solutions, and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight without always having defined pathways to resolve- Conduct analysis on operational processes to make recommendations for continuous improvement, determine and measure KPIs, and create, maintain and present customer specific reporting through quarterly face-to-face interactions- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation levelBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 3+ years of team management experience- Experience delivering cross functional projects- Experience defining program requirements and using data and metrics to determine improvements- Experience in supply chain ...

Amazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Procurement and Strategy Manager to oversee Vendor Sourcing and Management responsibilities. This role will focus on leading vendor negotiations, developing consistent negotiation methodology, and ensuring alignment with internal stakeholder teams. A successful candidate will be able to deliver on improved financial results, delivery performance, capacity and sustainability efforts. This individual will be expected to manage multiple vendors concurrently and directly, working with a team that contributes significantly to overall transportation and supply chain strategy. Internal and external relationship management is paramount, along with strong analytical and problem-solving skills. In this role you will be responsible for delivering successful negotiations at scale, working with senior leadership of external vendors and providing thought-leadership within procurement and several Amazon stakeholder teams.Key job responsibilities- Negotiation: Delivering improved financial performance through large scale negotiations for services contracts.- Leadership: Leading stakeholder and partner teams indirectly to build a track record of consistently delivering valuable projects.- Strategy: Design and implement strategy for individual procurement projects and the overall procurement function to support all the goals of the business, not just financial goals.- Bias for Action: Delivering end-to-end contract projects, working through many obstacles and unexpected challenges along the way in order to maintain momentum.- Communication: Communicating expectations and requirements with external and internal leadership teams, writing well-reasoned and data-driven proposals, performing your own data analysis as necessary.- Technical Problem Solving: Utilizing problem-solving skills to work through difficult challenges, including the full procurement cycle from sourcing, negotiations, legal requirements and internal systems updates. About the teamGlobal team responsible for procurement related activities which include supporting and/or leading small to large scale sourcing events and contract negotiations. Works closely with internal stakeholders to understand business requirements and to ensure that all supplier related activities meet cost, capacity and service goals. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of procurement experience- 3+ years of working cross functionally across several teams experience- 3+ years of using Microsoft Excel to manipulate and analyze large sets of data experience ...

Amazon is looking for a driven, entrepreneurial, and analytical Account Representative. The ideal candidate will be excited by partnering in launching a new start-up from the beginning of its life cycle, and will have familiarity leading sales generation with small to medium sized customers.Amazon Transportation Services is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with logistics service providers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation and customer service, to drive great customer experience for our program.The ideal candidate will exhibit strong analytical and interpersonal skills with the ability to work in a fast-paced, innovative climate. You will communicate with senior stakeholders within the Amazon Leadership team, as well as working with leaders at major companies to strengthen partner relations. The candidate is as comfortable working on strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively.Responsibilities of this role will include (but are not limited to): Build and maintain a pipeline of opportunities and provide key metrics and regular forecasts. Ability to identify and drive revenue, adoption and market segment share of our product Manage numerous accounts concurrently & strategically, ensuring customer satisfaction In-depth knowledge and understanding of the logistics and transportation industry. Build strong working relationships with vendors, suppliers, businesses and internal peers. Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service. Earn trust of customers and recommend product solutions that fit their business needs. Measure performance, articulate root-cause analysis, and link to specific improvement areas. Assess program risks, anticipate challenges, and provide escalation management when necessary. Meet or exceed targets for customer and/or feature spend adoption. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment.Key job responsibilitiesBuild and maintain a pipeline of opportunities and provide key metrics and regular forecasts.Ability to identify and drive revenue, adoption and market segment share of our productManage numerous accounts concurrently & strategically, ensuring customer satisfactionIn-depth knowledge and understanding of the logistics and transportation industry.Build strong working relationships with vendors, suppliers, businesses and internal peers.Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service.Earn trust of customers and recommend product solutions that fit their business needs.Measure performance, articulate root-cause analysis, and link to specific improvement areas.Assess program risks, anticipate challenges, and provide escalation management when necessary.Meet or exceed targets for customer and/or feature spend adoption.This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environmentBASIC QUALIFICATIONS- 2+ years of professional or military experience- 2+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience- 2+ years of exceeding quota and key performance metrics experience- Bachelor's degree- Experience with business development, partnership management, or sourcing new business ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, the Global Engineering Services (GES) Launch Assimilation Team needs talented, bright, innovative and driven leaders. The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Assimilation Team is seeking a high caliber Assimilation Coordinator who enjoys working on challenging, high impact problems. The idea candidate is excited about innovation and driving process improvements. They have a demonstrated history of handling complex problems and engaging with cross-functional teams and numerous stakeholders, directly and through influence. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity, this is an exciting opportunity to join a rapidly growing team within Amazon.Key job responsibilitiesThe Assimilation Coordinator supports the aforementioned programs and processes as part of the GES Launch Assimilation program for new and existing launch buildings across various Amazon entities, ultimately ensuring the proper training of all managers and associates in preparation for a new launch. You will have the opportunity to work with and influence numerous cross-functional stakeholders both inside and outside of GES with a direct impact to our internal customers on the Launch Assimilation Team. The Assimilation Coordinator will need to learn about process quickly and be able to manage small to medium projects end-to-end. This individual should be proactive in addressing issues and be able to identify any gaps in tools and processes and suggest enhancements. In addition, they should be agile to implement any changes to protocol in response to different needs and workflows, and be able to communicate clearly with internal and external stakeholders. This individual will work directly with the Assimilation Program Managers, GES Launch Team, recruiting teams, and multiple levels of leadership in existing sites as well as other teams to ensure that all travelers have the support needed to provide a positive experience while traveling. A day in the life• Maintaining the Assimilation Standard Operating Procedures, ensuring all plans and process are up-to-date and communicated as required• Problem solving unique situations by utilizing various resources including team support, SOP, and leadership guidance• Identifying and communicating risks as needed• Collecting and analyzing surveys on Assimilation Team customer service support• Working cross-functionally with multiple stakeholders• Pulling and reporting data from numerous databases (using Excel, Access, SQL, Quicksight and/or other data management systems) to perform ad-hoc reporting and analysis as required• Organizing logistics with stakeholders, travelers, leadership teams from multiple sites, and travel vendors to ensure all travelers are supported for the duration of their assignment • Frequent communications regarding changes, status, needs of the project via calls and email• Maintaining accuracy of project information and rosters• Maintaining different platforms of technology in order to conduct business efficiently. Examples are, but not limited to, the Assimilation Portal, World Wide Testing Portal, Asana, Ingenii, and other Amazon project/development toolsIn this role, you will:• Deliver results at the highest quality for actions related to STA, AT, LS and continuous improvement projects• Earn Trust with project stakeholders and lead alignment of all stakeholders during the sourcing timeline utilizing frequent communications regarding changes, status, needs of the project via calls and email• Deep dive errors and issues in order to identify correct root cause and prevent recurrences• Navigate an ambiguous environment and weigh long and short-term solutions with limited guidance and an understanding of when escalations are required • Think Big to provide and implement solutions that solve recurring problems at the sourceThis role requires candidates to work one of the following shifts:o Sunday – Wednesday or Wednesday – Saturday: 0800 – 1830, or o Sunday – Wednesday or Wednesday – Saturday: 1100 – 2130 in local time zonesThis role may require 10% travel.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Assimilation Team’s mission is to commit to operational excellence by planning and executing logistics for new and existing buildings across the Amazon network. We serve as a liaison by providing support to our customers, upholding standards to deliver consistently and effectively, ensuring teams have the resources needed to be successful. The team provides support for Short Term Assignments (STA), Away Team (AT), and Labor Share (LS) programs in order to serve our customers. BASIC QUALIFICATIONS- Bachelor’s Degree or 2+ years' Amazon experience- 1-2 years’ experience with MS Excel, PowerPoint, Word, SharePoint and/or other Amazon technological platforms- 1-2 years’ experience in a customer service role managing competing priorities, providing solutions and resolving issues timely ...

Amazon is seeking a Project Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon’s Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer’s doorstep.We are looking for an individual who has experience creating scalable solutions to complex engineering problems. In this role, the Project Engineer will be responsible for designing, managing and executing the next generation of delivery station processes, equipment, and operations. This is a unique opportunity to own new innovative projects and mechanisms that will advance the intelligence of our last mile business.Key job responsibilities-Drive complex cross team programs at various stages of lifecycle.-Create transparency and predictability with roadmaps, planning, and partner management-Drive programs to deliver goals on time and exceeding our quality bar-Lead initiatives and complex cross-functional projects or programs in ambiguous and complex problem spaces-Participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs-Manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors-Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and vendor commissioning content and expectations-Work closely with vendors, suppliers and other teams to come up with innovative solutions-Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools-Define projects (scope, delivery, and budget), set objectives, analyze data, drive improvements to metrics, and influence resource allocation-Develop and manage budget and contract documents including RFPs, change order controls, and purchase orders-Support design development efforts for optimal solutions for the North America delivery network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layoutBASIC QUALIFICATIONS- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or another STEM field- 5+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation- 5+ years of experience directly managing and responsible for large material handling or automation projects- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our NACF (North American Customer Fulfillment) WHS (Workplace Health and Safety) team in Nashville, TN.The candidate will be comfortable in a fast-paced, goal-focused environment, while maintaining flexibility, and the ability to multi-task. This role requires attention to detail, understanding business priorities, organizational skills, meeting tight deadlines, juggling multiple critical requests, proactively anticipating needs, and driving improvements.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. *This role is open to multiple Amazon corporate offices.*BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, the Global Engineering Services (GES) Launch Team needs talented, bright, innovative and driven leaders. The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Assimilation Team is seeking a qualified candidate that has a passion for delivering for their customers, becoming an expert in their role, has working bin configuration knowledge and experience, and understands how to work with cross functional groups. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity, this is an exciting opportunity to join a rapidly growing team within Amazon!Key job responsibilitiesManage the programs and processes of the Global Engineering Services (GES) Launch Assimilation Program (Away Teams, Short Team Assignments) for all newly launching sites, ultimately ensuring the proper training of all associates as they begin their new careers at Amazon or move to a different opportunity within Amazon • Manage others to meeting designated timelines. • Hold the Assimilation Team and others accountable for following launch standards. • Escalate issues and problems as necessary. • Assist in the interview and selection of the Assimilation Coordinators • Support onboarding each new Coordinator, network standard training program expectations . Maintain the Assimilation Standard Operating Procedure, ensuring all plans and processes are up-to-date and communicated as required. • Account for the Assimilation Program budget for all supported programs • Develop and maintain full year plans for coordinator labor allocation • Coordinate with the Human Resource, Travel and Pay teams to ensure all Away Team logistics are created, communicated and delivered on schedule • Approve standard program communication, training and operating materials • Troubleshoot schedule, logistics and other issues as they arise. • Other duties as assigned.A day in the lifeThe Program Manager is responsible for the plans, processes and programs that ultimately lead to the successful training of new associates at newly launching sites in the GES supported Amazon network. This individual will work directly with the Launch Team, new site Operations Management Teams, and the Recruiting Team to ensure that appropriate Away Team positions are identified and trainer’s and trainee’s schedules are aligned as well as supporting short team assignments planning and execution . The Manager will work with multiple trainer source sites (established Fulfillment Centers) to source the most experienced and talented trainers and work with the Travel and Pay Teams to ensure all logistical needs of the team members are arranged. Amazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Assimilation Team is a support team within the GES Launch Team that supports new launch sites Short-Term Assignments (STA), Away Teams (AT) and Labor Shares (LS) by planning and executing the logistics for new and existing buildings across the Amazon network. The Assimilation Team serves as a liaison by providing support to our customers, upholding standards to deliver consistently and effectively, ensuring all the teams have the resources needed to be successfulBASIC QUALIFICATIONS- 2+ years of program or project management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor’s Degree in a related field (Business, IT or Human Resources) or 2+ years' Amazon experience ...

Senior Business Coach, RSRRole based in Nashville, TN.Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners in our Rural-Super Rural Network (RSR) as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 15-35 DSP owners assigned to delivery stations across our Rural-Super Rural Network. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Senior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceKey job responsibilitiesRole Responsibilities- Work both strategically and tactically.- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (2-3 days a week); the role is based out of our Nashville, TN office, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsA day in the lifeOperational Excellence & Finance• Guide DSPs through business phases including launch, scaling, and peak season• Provide financial and operational consulting• Help develop efficient business processes• Support implementation of program changes• Conduct data-driven business reviews with performance analysisBusiness Development• Screen and interview DSP candidates• Manage network capacity planning and executionStakeholder Management• Coordinate DSP community events and regional initiatives• Maintain relationships with key stakeholders• Identify and improve operational inefficiencies• Develop solutions to enhance program effectiveness and DSP experienceBASIC QUALIFICATIONS- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering millions of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Senior Financial Analyst to help lead and oversee critical functions for the Under The Roof (UTR) Execution team as part of Amazon Logistics (AMZL) – our rapidly expanding internal delivery operation, purposely-built to achieve and exceed the delivery quality and speed demands of Amazon customers.The Senior Financial Analyst for the UTR Execution team will play a key role in influencing initiatives that drives efficiency for AMZL operations, both from a tactical and strategic perspective. This role will directly support 15-20 delivery stations across the US, but will also drive projects that impact the entire AMZL network of delivery stations. If you enjoy solving problems, leveraging data, and providing thought leadership in an ambiguous environment where you get to help write the playbook, then this may be for you. The successful candidate will have a high attention to detail, unlimited curiosity, and a strong passion for continuous improvement. This role requires extensive cross-functional partnership with various operations, supply chain, finance, and other support teams to identify and address cost opportunities across the network. This individual will contribute to month end close, cost business reviews, network scale initiatives, and ad-hoc analysis.Key job responsibilities- Proven ability to develop strategic relationships with your business partners – you influence the decisions. Demonstrated ability to root cause issues quickly and uncover core issues using data, then assist, consult with, and teach the business how decisions affect costs in their sites and create new mechanisms, as they are needed.- Expertise in collecting, analyzing and managing quantitative data and creating meaningful analyses to lead business improvement and cost reductions.- Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its competitive position and profitability.- Create a “learn by doing” environment by engaging with on-the-floor associates and managers to promote and encourage continued customer focus.- Partner with your team and develop weekly and monthly financial close activities, planning, forecasting, and reporting models while overseeing their continuous innovation and communication to both your operations & other business partners.- Ensure timely and accurate metrics and forecasts are created and maintained.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

The Surface Transportation Supplier Diversity, and Inclusion team is seeking a Certification Specialist to lead the diversity certification program for Amazon's transportation network. This role is an exciting opportunity to drive our Supplier DEI initiatives forward. This position will be responsible for managing the diversity certification program in the US and Canada, including identifying eligible suppliers, validating and tracking certifications, developing reports, and leveraging analytical skills to identify and communicate certification trends and metrics. This position will also be responsible for developing standard operating procedures (SOPs) to standardize the certification tracking and reporting process. Key job responsibilities1. Identify suppliers that are eligible for certification through surveys, ad-hoc communications, and deep dives into certification databases. 2. Provide certification information to eligible suppliers through office hours, emails, and phone calls. 3. Validate certifications against a defined set of criteria and track and store certification information in an Excel dashboard, Sharepoint, or other online tool. 4. Run queries on a monthly and ad-hoc basis for diverse spend reporting. 5. Analyze certification and diverse spend data to provide meaningful insights on spend trends by certification status. 6. Develop Standard Operating Procedures (SOP) to standardize the certification tracking and reporting process. 7. Proactively identify and find solutions for gaps in current processes for certification. 8. Work with Analytics, Tech, Product, Procurement, Legal, and other Amazon Supplier Diversity teams to streamline certification processes. About the teamThe Amazon Transportation Services Supplier Diversity, and Inclusion (SDI) is responsible for developing and executing programs to drive diversification of Amazon's supply chain. BASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio. We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist. In this role, you will be responsible for resolving transportation-related cases submitted by our carrier partners, primarily focused on onboarding new carrier partners into Amazon’s transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results. Key job responsibilities Key job responsibilities:• Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time• Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues• Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes• Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines• Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process • Escalate complex issues to relevant stakeholdersBASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...

We are seeking a skilled and detail-oriented Copy Editor to join our team. The ideal candidate will play a crucial role in ensuring the quality, clarity, and consistency of our written content across various internal platforms.This position requires a passion for language, an eye for detail, and a strong focus on the needs and experience of our end customer: Amazon Operations employees across North America. The successful candidate will play a key role in elevating the quality and impact of our written communications.Key job responsibilities• Edit written content for grammar, clarity, concision, and conversational style• Ensure adherence to Amazon’s internal style guide and AP Stylebook • Craft compelling headlines and email subject lines to maximize impact and engagement• Collaborate with writers and other team members to refine content• Maintain consistency in tone and voice across different content types• Provide constructive feedback to writers to improve overall content quality• Stay updated on language trends and evolving style guidelinesAbout the teamOperations Internal Communications is a team of 100+ communicators across the Americas, Europe, Asia Pacific, and the Middle East, sharing news updates, need-to-know information, and pride-building storytelling with more than 1 million Amazon Operations employees across the world. This position is focused on North America.BASIC QUALIFICATIONS- Bachelor's degree in English, Journalism, Communications, or related field- 5+ years of copy editing experience, preferably in a corporate or agency setting- Strong command of English grammar, spelling, and punctuation- Familiarity with AP Stylebook and ability to quickly learn and apply Amazon’s internal style guide- Proficiency with Microsoft Office Suite and digital project management tools ...

Infrastructure Reliability Engineering (IRE) is looking for a Software Development Engineer II to join a team of engineers building solutions using AWS products for network authentication and connectivity supporting devices for Amazon's Fulfillment network worldwide. The number of devices in Amazon Fulfillment is constantly growing, and the services supporting these devices need to scale with the business. Can you contribute to building software and automation that scales to hundreds of thousands of clients and manages an evolving list of use cases? Do you enjoy developing distributed services with high transaction volume while maintaining high availability? If so, the Infrastructure Reliability Engineering (IRE) team may be right for you.Key job responsibilitiesAs an Software Development Engineer II on this team, you will:-Design and implement scalable software solutions for device authentication and connectivity-Collaborate with team members to build and maintain distributed services-Develop automation to support the growing number of devices in Amazon's Fulfillment network-Optimize existing systems for performance and reliability-Participate in code reviews and contribute to best practices-Troubleshoot and resolve complex technical issues-Stay up-to-date with the latest AWS technologies and apply them to solve business challengesThis role requires strong coding skills, experience with distributed systems, and a passion for building reliable, scalable solutions. If you're excited about working on cutting-edge technologies that directly impact Amazon's global fulfillment operations, we'd love to hear from you.About the teamThe Gated Access Technology Engineering (GATE) team develops products and services that enable network authentication to OpsTechIT networks for wireless devices and users. We provide access to highly available authentication and authorization services that enable our customers to deliver to the end user. We serves the OpsTechIT organization by providing connectivity information and directory services that enable devices to connect to the network.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

The Consumer Recruiting Team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities: • Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates • Updating candidate records and job postings in recruiting systems and confirming new hires • Providing follow-up correspondence to candidates on recruiting status via phone and email • Tracking recruiting activities and providing candidate status in a weekly report • Coordinating the post-interview debrief meetings and providing debrief materials • Identifying opportunities for improving candidate experience and scheduling efficiency • Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr. Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Sr. Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Sr. Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities- You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. - You will influence decisions on deployment and machine performance execution strategy to senior level leadership. - You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. - You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.- You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. - This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- BA/BS degree in Engineering or related STEM field. BS/BA in Business or Supply Chain with 5+ years of additional technical experience.- 5+ years of experience of infrastructure projects of new site or existing site deployment and ramp from initiation to closure.- 3+ years experience managing project portfolios, budgets and decentralized resources to execute project goals.- Experience working in a global environment while prioritizing and managing multiple responsibilities.- Ability to travel frequently both within country up to 75% and occasional internationally (~5%).- Experience in Robotics, Automation, distribution, manufacturing, or logistics.- Experience leading cross-functional teams/projects. ...

As a programmer/analyst on this team you will be responsible for executing technical tasks with our sprint teams. The ideal candidate will have a strong technical background and able to develop code using a modern software language and have a desire to expand their technical capabilities.The ideal candidate must be detail oriented, have strong verbal and written communication skills and strong organizational skills.Key job responsibilities· Software configuration changes· Finding and fixing software bugs· Developing automated unit and integration tests· Assist with QA testing and software launches· Improve operational metrics and alarms on production services· Develop scripts/run queries to deep dive operational issues. Migrating applications to new AWS datacentersAbout the teamThis team will be responsible for migrating applications on AWS from one datacenter to another and supporting large updates across our systems BASIC QUALIFICATIONS•Bachelor's in Computer Science, Mathematics, Management Information Services or related field with 0 - 5 years of experience •Knowledge and ability to learn scripting languages such as SQL, Perl, Python, or Ruby •Ability to learn and write code in C, C++ or Java •Ability to understand functional/technical specifications and analyze data •Strong organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results ...