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The Operations Technology Supply Chain (OTS-SC) team is seeking an experienced AMER Account Manager to join our growing Supply Chain Solutions (SCS) organization. As a key member of the SCS team, you will be responsible for managing a portfolio of strategic customer accounts and driving customized, data-driven supply chain solutions to meet their evolving needs.The OTS Supply Chain organization plans, sources, makes and delivers the IT equipment necessary to empower Worldwide Amazon Stores operations. Through efficient collaboration with cross-functional teams, we deliver scalable and innovative supply chain solutions that add value and increases customer satisfaction to support forward and reverse technology fulfillment services. We are making investments to transform our supply chain into an automated, resilient, cost-effective IT fulfillment engine enabling our customers to launch programs quicker and adjust to rapid business changes.The SCS team acts as the central hub for managing customer relationships, supply chain services, and process change management across Amazon's global operations. As a Regional Account Manager, you will serve as the primary point of contact and trusted advisor for your assigned customer accounts, leveraging your deep knowledge of supply chain operations, analytics-driven decision making, and strong customer focus to deliver a bar-raising experience.Key job responsibilities• Serve as the designated regional/global solutions primary point of contact for your assigned customer accounts, building trusted, long-lasting partnerships with senior stakeholders• Deeply understand the unique requirements, challenges, and future needs of customers in your assigned regions, using those insights to design high-quality, value-adding supply chain solutions• Coordinate closely with cross-functional internal stakeholders to align resources and prioritize successful outcomes for your diverse customer portfolio• Drive proactive global account management activities to identify new business opportunities, improve performance, and enhance value for your customers• Regularly meet with your regional account management team to share best practices, provide coaching and mentoring, and ensure consistent, exceptional customer experiences• Implement clear service performance metrics and closely monitor the engagement and services development of assigned accounts to deliver world-class supply chain services• Facilitate regular internal customer and impacted stakeholder meetings and develop customized data dashboards to align supply chain service capabilities with your customers' business operations, interactions, and growth strategies• Plan and execute continuous improvement solutions to support your high-spend, complex customer accounts, ensuring proper processes, workback schedules, and guidelines are in place• Communicate performance metrics and KPIs (e.g., OTIF, deliverable percentage, inventory levels) to OTS and customer leadership• Coordinate inventory procurement, prioritization, and delivery timelines to meet customer commitments for IT infrastructure and end-user equipment ordersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 2+ years of supply chain experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree- • Excellent communication, stakeholder management, and cross-functional collaboration skills ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer obsessed, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Full Life Cycle Recruiter (FLC) to play a critical role in our hiring ecosystem with a primary focus on recruiting and closing for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Full Life Cycle Recruiter (FLCR), you build business acumen, develop productive partnerships, and cultivate skills to influence through data. You serve as the sourcing and closing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success. Key job responsibilities• Recruit passive candidates through proactive market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Utilize industry trends, competitor activities, and market conditions to develop innovative sourcing methods and scalable candidate pipelines, complemented by proven strategies to consistently identify, attract, and close top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Use best in class candidate engagement techniques to build rapport and develop sophisticated closing strategies that seek for role fit and success in the role.• Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Set accurate expectations on compensation and leveling, effectively negotiate offers and ensure smooth onboarding. • Actively participate in interview loop construction and interviewer calibration to ensure all interviews are well aligned with the role and job requirements.• Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS• 3+ years of corporate and or search firm progressive technical recruiting including full life cycle recruiting experience• 3+ years closing candidates and negotiating offers • 3+ years managing and prioritizing multiple searches, projects, and client relationships ...

Amazon Freight is building technology that enables shippers to ship their own freight using the same capabilities Amazon uses to reliably deliver millions of packages every day to its customers – on time, with low cost.If you are looking for an opportunity to solve technical problems, build innovative solutions, work with top notch software developers, delight our shippers, and help build a billion dollar business - this might be the role for you.What will you do?You’ll design and develop systems and applications used by Amazon worldwide and will regularly interact with engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll also mentor junior engineers in employing strong design and implementation practices.To accomplish this, you will be expected to have an established background in building highly scalable systems and applications, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful.Inclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Key job responsibilities - Mentor junior developers - Peer review code and designs - Own and advise improvements in team operational excellence - Design and build new features and services - Develop software across a variety of tech stacksBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.The team is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.We are seeking a talented Front End Engineers to build intuitive and responsive user interfaces that help visualize and manage Amazon's critical systems. Our team develops modern web applications that provide real-time insights into service communications, network traffic, and event correlation across Amazon's fulfillment services. As part of this dynamic and forward-thinking team, you'll have the opportunity to work on greenfield programs while collaborating with customers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.To be successful in this role, you should be excited about learning every day and delighting customers by solving problems that impact order fulfillment. You are passionate about creating maintainable, high quality software with robust automated testing that is built and deployed through continuous delivery (CD). You are intrinsically driven to ship on time with high quality because you know your work means Amazon delivers customer orders on time, every time.Key job responsibilities* Design and implement responsive, performant web applications using React, TypeScript, and modern frontend frameworks* Create reusable UI components and data visualization solutions that scale* Work with backend teams to design and consume REST/GraphQL APIs* Build accessible interfaces following Amazon's design systems* Implement automated testing using Jest, React Testing Library, and Cypress* Optimize frontend performance and application loading times* Collaborate with UX designers and backend engineers* Participate in code reviews and technical design discussions* Drive frontend architecture decisions and best practicesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamIf you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Global Specialty Fulfillment is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate: * Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to othersBASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Logistics (AMZL) is seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our last mile delivery network. This position will lead the development and execution of new worldwide transportation initiatives designed to improve overall efficiency and meet the ever-growing demand for last mile capacity. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution.Key job responsibilities- Retrieving and analyzing data using Excel, SQL, Access and other data management systems.- Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Driving small to medium operational enhancement projects.- Research and implement cost reduction opportunities.**This role can be based in Bellevue, WA, Nashville, TN, Austin, TX, or Toronto, ON BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of experience as business analyst, data analyst, or similar role- 3+ years of experience with Excel including use of lookups and pivot tables- 3+ years of experience with Supply Chain Management concepts, e.g., forecasting, planning, optimization, and logistics ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.Who are we?At Amazon, technology is the backbone that enables us to deliver millions of packages to customers every day—on time and at low cost. Within Amazon Shipping, we are a passionate team within the Product and Technology organization, dedicated to transforming package delivery. Our mission is to drive volume by onboarding the industry's largest sellers and shippers, ensuring they reap the benefits of our innovative shipping solutions. We are committed to developing unique and customizable systems that provide exceptional value to both Amazon and our partners. Through advanced technology and engineering expertise, we create seamless integrations with shippers, vendors, and 3rd party carrier integration platform to optimize delivery efficiency. Our services can handle thousands of requests per second, making crucial business decisions that enhance the online shopping experience while fostering growth and evolution in this dynamic sector.Who we’re seeking?We are seeking a Principal Solution Architect with strong analytical skills and a passion for streamlining the customer shipping experience. You will serve as the technical advisor for our largest enterprise customers and liaison with our business development leadership team to unlock demand generation opportunities. This role requires a strategic thinker who thrives on ambiguity. A typical day will include collaborating with cross-functional teams, producing concise documents for senior leadership, and drive external customers and third-party platforms to integrate with our system. As a Principal Solution Architect, you will delve into the complexities of the customer and developer journey, designing solutions that enhance and simplify their shipping experience.You'll be accountable for delivering solutions and simplifying complex integration requirements to onboarding strategic accounts. You are an innovator at heart, who enjoys finding solutions for customer problems. In this role, you will identify projects from customer interviews and market research and develop foundational documents to facilitate solution design with the product, tech, and commercial teams. You must be adept at deep-diving into complex technical system, hands-on with code debugging, and proficient in identifying and resolving errors. You enjoy continuous learning and staying up to speed with the latest market treads and technology to accelerate innovation. You will be recognized as a thought leader and mentor, playing a key role in shaping the strategic roadmap for our organization.The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.Key job responsibilities- Define and lead the technical strategy for Amazon Shipping's partner ecosystem, ensuring alignment with long-term objectives and scales effectively across the global network.- Establish and maintain technical credibility throughout the sales cycle, providing comprehensive advice and support on the implementation and operation of our integration-focused products and services.- Lead the growth of Amazon Shipping API catalog by defining features that support complex partner needs and enhance developer experiences.- Act as a technical escalation point for both internal and external customers to resolve architectural challenges, ensuring partner integrations are scalable, secure, and high-performing.- Collaborate with internal engineering and product teams to influence Amazon Shipping API roadmap and prioritize features that drive partner success.- Analyze current processes, identify bottlenecks/ pain-points and evaluate opportunities to improve end user experiences, reduce time/ costs to integrate, improve CX and accelerate growth.- Develop and champion knowledge resources, such technical publications, whitepapers, and articles, for the developer and shipping community, with a strategic focus on promoting best practices and driving thought leadership at a senior leadership level.- Represent Amazon Shipping at technical forums, panels, and industry events, promoting best practices and standards in Shipping.- Up to 10% travelBASIC QUALIFICATIONS- 12+ years or more experience in building/ designing customer-facing API based products. The right person will be highly technical and analytical thinker, possess hands-on: software development/technical integration/consulting experience.- Excellent communication skills, both written and verbal, tailored for technical and non-technical audiences, along with conflict resolution abilities involving executive stakeholders, customers, and internal teams.- Bachelor’s degree in Computer Science, Engineering, or a related technical field. In lieu of a degree, 12+ years of related work experience in technical enterprise solutions. ...

Our team is currently working on a new experience that will shape the future of shopping and are seeking a talented software developer to lead and drive the development of this new feature.If you are thrilled about solving global-scale problems and optimizing Amazon's shipping network, then this is the perfect opportunity for you.As a software developer in this role, you will have the opportunity to design and lead the development of tooling which improves on-time package delivery rates and expand efficient disruption management mechanisms between multiple modes of transport. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team, owning design documents, and leading the productionalization of these tools. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. Along the way, you’ll learn a lot, have fun and make a positive impact on millions of people.We are looking for a talented Software Development Engineer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon is looking for a driven, entrepreneurial, and analytical Account Representative. The ideal candidate will be excited by partnering in launching a new start-up from the beginning of its life cycle, and will have familiarity leading sales generation with small to medium sized customers.Amazon Transportation Services is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with logistics service providers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation and customer service, to drive great customer experience for our program.The ideal candidate will exhibit strong analytical and interpersonal skills with the ability to work in a fast-paced, innovative climate. You will communicate with senior stakeholders within the Amazon Leadership team, as well as working with leaders at major companies to strengthen partner relations. The candidate is as comfortable working on strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate effectively.Responsibilities of this role will include (but are not limited to): Build and maintain a pipeline of opportunities and provide key metrics and regular forecasts. Ability to identify and drive revenue, adoption and market segment share of our product Manage numerous accounts concurrently & strategically, ensuring customer satisfaction In-depth knowledge and understanding of the logistics and transportation industry. Build strong working relationships with vendors, suppliers, businesses and internal peers. Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service. Earn trust of customers and recommend product solutions that fit their business needs. Measure performance, articulate root-cause analysis, and link to specific improvement areas. Assess program risks, anticipate challenges, and provide escalation management when necessary. Meet or exceed targets for customer and/or feature spend adoption. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment.Key job responsibilitiesBuild and maintain a pipeline of opportunities and provide key metrics and regular forecasts.Ability to identify and drive revenue, adoption and market segment share of our productManage numerous accounts concurrently & strategically, ensuring customer satisfactionIn-depth knowledge and understanding of the logistics and transportation industry.Build strong working relationships with vendors, suppliers, businesses and internal peers.Engage with internal and external business teams and stakeholders to identify opportunities to improve performance and service.Earn trust of customers and recommend product solutions that fit their business needs.Measure performance, articulate root-cause analysis, and link to specific improvement areas.Assess program risks, anticipate challenges, and provide escalation management when necessary.Meet or exceed targets for customer and/or feature spend adoption.This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environmentBASIC QUALIFICATIONS- 2+ years of professional or military experience- 2+ years of generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience- 2+ years of exceeding quota and key performance metrics experience- Bachelor's degree- Experience with business development, partnership management, or sourcing new business ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

At Amazon, we're working to be the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are seeking a Category Manager with procurement experience to strategically source products and services within our Global Procurement Operations, CapEx Equipment Category Team. The person in this role will interact with our most important suppliers to satisfy business requirements and will partner with multiple teams in Amazon to develop and execute category sourcing strategies, improve productivity and value across the category.Key job responsibilities- Establish and execute category sourcing strategies, lead cross-functional teams, negotiate with suppliers and deliver the best value; - Drive appropriate relationships with suppliers, with the objective of achieving the optimal solution and cost of ownership;- meet the business and procurement goals fostering a culture of continuous improvement with performance benchmarks in use;- Identify, monitor and optimize opportunities to increase value and mitigate risks for our Customers;- Lead end-to-end Procurement process for large investment projects globally;- Act as a category expert and focal point within the Procurement team;- anticipate trends and risks, identify and exploit opportunities to continuously improve performance;- Achieve y-o-y cost savings and meet/exceed KPI set for category sourcing activities;- Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions;- Help to develop long-term department strategies and significantly influence the cross-company project development and delivery of enhanced processes and standardsKEY PERFORMANCE INDICATORS:- Earn the trust of key stakeholders to drive alignment with the business- Create and execute the category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category- Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes- Define and report on key metrics that measure effectiveness of supply and cost savings- Champion standards and process improvementsTRAVEL REQUIREMENT: Travel up to 25%BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Bachelor's degree ...

Amazon’s Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation Specialists to join this rapidly growing team. AZIM Operations drives the end to end operational execution of all loads (internal and external) shipped on our 1P network. The team supports regions and shippers across the Supply Chain network and is tasked with ensuring on-time pickup and delivery of freight from vendors, Amazon fulfillment centers (FCs), rail yards and shipper hubs. In the case of disruptions, the Operations team is responsible for addressing the disruption, keeping all stakeholders informed and ensuring timely resolution of the issue. The AZIM Operations team is the first line of defense in understanding network trends, delays, dwells and other exceptions that impact AZIM’s ability to deliver a world class transportation product that serves its customers on time.Key job responsibilities- Communication with customers (Carriers, Rail Road partners, Vendors/Suppliers) and stakeholders (Program Managers, Fulfillment Centers, Amazon Managed carrier programs)- Pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Understand performance metrics to assist with driving business results- Rectify disruptions, breaks in process and follow standard work to make decisions that make sense based on available data- Provide real-time customer experience by working in a fast paced operating environment- Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams - Deliver follow through on the resolutions to ensure the information is delivered- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed- Communication, both verbal and written as their data and findings are critical to tracking trends and performance inefficienciesA day in the lifeThe AZIM Transportation Operations Specialist facilitates the continued flow of Amazon’s supply chain by passing information to key stakeholders and resolving disruptions that impact customer experience or the flow of information impacting performance and delivery. The Specialist addresses or escalates any concerns arising during the lifecycle of freight leaving rail ramps, shipper hubs, Amazon fulfillment centers, or transiting between rail to OTR carriers. The day-to day role requires the specialist to provide resolutions by researching and querying internal tools and making real-time decisions in accordance with their guidance and standard work processes. In this role, the Transportation Operations Specialist will be able to understand the process and requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. This position will need to have the experience to understand Logistics and should be able to communicate clearly in the written and oral form.BASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Are 18 years of age or older ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a is seeking a Media Production Manager to lead and oversee multimedia content development. This role will drive creative direction, manage production teams, coordinate video/audio projects, establish quality standards, and ensure timely delivery of engaging training content that elevates learning experiences for Amazon's transportation network.Key job responsibilitiesDevelop innovative multimedia strategies that support ATS' evolving business needsLead end-to-end multimedia production projects, including video, audio, and interactive content, ensuring alignment with ATS' Learning objectives and Amazon's quality standards.Manage a team of content creators, videographers, and editors while fostering a culture of creativity and innovation.Develop and maintain production schedules, budgets, and resource allocation plans to ensure efficient delivery of multiple concurrent projects across the ATS Learning portfolio.Collaborate with stakeholders, subject matter experts, and learning teams to translate complex transportation concepts into engaging multimedia content that drives learner engagement and retention.Establish and maintain production workflows, technical specifications, and quality control processes while staying current with emerging multimedia technologies and industry best practices.Identify appropriate performance metrics and ensure consistent measurement and accountabilityTravel 25% - 50%BASIC QUALIFICATIONSBachelor's degree in Film, Media Production, Communications, or related field8+ years of professional experience in multimedia production, with at least 5 years managing complex video/audio production projects4+ years of people management experience, leading teams of 5+ direct reportsExperience with video production workflows, post-production software, and digital content management systemsExperience partnering with senior stakeholders and managing cross-functional relationshipsStrong portfolio demonstrating successful delivery of professional multimedia projects ...

Amazon's mission is to be Earth's most customer-centric company and to get there, customer centric, talented, and driven individuals are needed. Americas Stores Tech Talent Acquisition (ASTTA) team is looking for a Sourcing Recruiter to play a critical role in our hiring ecosystem with primary focus on recruiting for higher volume tech job families including Business Intelligence Engineer (BIE), Data Engineer (DE), Software Development Engineer (SDE), Software Development Manager (SDM), Technical Program Manager (TPM), and our specialty tech roles (ex: Science, Design, Economists).As an ASTTA Sourcing Recruiter, you build business acumen, develop productive partnerships and cultivate skills to influence through data. You serve as the sourcing subject matter expert (SME) with a strong focus on hiring highly qualified candidates through in-depth profile calibration, leveraging actionable insights to improve candidate throughput and create long lasting impact to Amazon. You follow a candidate-centric model created by removing obstacles and ambiguity in the hiring process, with clear benchmarks of success.Key job responsibilities• Recruit passive candidates through pro-active market research, assess them against top talent and Amazon’s culture described in our leadership principles. • Manage and prioritize searches to ensure well qualified and diverse talent pipelines are provided on-time, leveraging a range of metrics and key performance indicators to deliver results.• Leverage industry trends, competitor activities, and market conditions to provide insights to develop innovative sourcing methods, scalable candidate pipelines, complemented by proven strategies to consistently identify and attract top-tier candidates. • Screen and attract top talent by assessing candidate skills, qualifications, and by guiding them throughout our hiring process, setting them up for success. • Utilize best in class candidate engagement techniques and pre-closing strategies with candidates to build rapport and impact. • Collaborate cross functionally and partner with fellow Recruiters, Recruiting Coordinators, and Strategic Demand Advisors (SDA), to ensure that talent needs of customers are met.• Create exceptional candidate experience, efficiently organize, effectively communicate, prioritize, push back when necessary, and demonstrate a strong sense of urgency, all while being customer focused and collaborative.• Meet/exceed key performance indicators (KPI), such as pipeline activity, conversion ratios, candidate experience, and cycle times. • Continuously invest time in expanding knowledge base as industry standards and trends change and shift. • Participate in project work focused on building operational efficiencies, continuous process improvement, improving recruiter productivity, etc. BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

As the Change Management Specialist within the Business Strategy and Enablement team, you will play a crucial role in driving successful organizational transformations across the Workforce Staffing’s (WFS) organization. This position is responsible for developing and implementing comprehensive change management strategies to ensure smooth adoption of new initiatives, processes, and technologies. The role will focus on creating a positive change culture, minimizing resistance, and maximizing the benefits of organizational changes.The successful candidate will be a strategic thinker with strong interpersonal skills and a deep understanding of change management methodologies. You will need to demonstrate the ability to influence stakeholders at all levels, create compelling communications, and analyze data to measure and improve change effectiveness. This role requires a blend of strategic planning, tactical execution, and the ability to adapt quickly in a fast-paced environment.Key job responsibilities* Design and execute comprehensive change management strategies aligned with organizational goals and initiatives* Develop frameworks, tools, and processes to standardize the approach to managing change across various teams* Create communication strategies to build awareness, excitement, and buy-in for organizational changesStakeholder Management:* Lead early stakeholder engagement efforts to understand potential resistance points and tailor strategies accordingly* Partner with change champions across the organization to drive alignment and foster adoption* Collaborate with cross-functional teams to ensure consistent messaging and approach to change initiativesTraining and Adoption:* Develop and deliver interactive training sessions that go beyond basic onboarding* Create and manage feedback loops to adjust strategies in real-time based on user input* Design and implement adoption tracking mechanisms to measure the success of change initiativesData Analysis:* Leverage data to drive continuous improvement in change management practices* Track adoption rates, engagement metrics, and qualitative feedback through surveys and focus groups* Analyze data to refine approaches and demonstrate the impact of change management effortsCampaign Management:* Create and execute multi-faceted change campaigns utilizing various channels (e.g., town halls, leadership messages, visual communications)* Develop success stories and showcase pilot programs to build excitement and encourage adoption* Design programs to reward early adopters and maintain momentum throughout the change processBASIC QUALIFICATIONS* 5+ years of experience in change management, organizational development, or a related field* Proven track record of successfully leading large-scale organizational change initiatives* Strong understanding of change management methodologies and best practices* Excellent communication skills with the ability to create compelling narratives and presentations* Experience in stakeholder management and the ability to influence without direct authority* Demonstrated ability to analyze data and use insights to drive decision-making* Proficiency in project management and collaboration tools ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across a specific region. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Key job responsibilitiesSenior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceRole Responsibilities- Work both strategically and tactically- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (2-3 days a week); the role is based out of our Nashville office, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of work experience in account, relationship management, or retail/vendor/supplier management ...

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Program Management Office (PMO) Program Manager, reporting to the Leader of PMO, is responsible for executing the framework and governance to deliver Global Procurement Organization's (GPO) large-scale and cross-collaboration projects, programs, and portfolios. Collaborating with a team of program managers, this role oversees cross-GPO pillar strategic initiatives, while driving project performance enhancements and process optimization. This role collaborates closely with GPO Leaders, sponsors, partners, and stakeholders at all organizational levels to execute and realize comprehensive global improvement strategies aligned with business objectives. Additionally, this role partners with GPO Pillar single-threaded leaders (STLs) to ensure successful project outcomes, including the support to a GPO Program Management Forum, to enable the delivery of GPO's vision and strategic imperatives.Key job responsibilitiesCandidates must have:• Strong understanding of performance improvement methodologies, root cause analysis, and change management is required. •Demonstrated ability of executing multiple complex projects to successful completion is required.•Experience working cross functionally with tech and non-tech teams.•Experience implementing process improvement initiatives using data and metrics.•Experience building processes, project planning, and schedules.•Experience using PM tools (i.e., Asana, MS Project, etc.).•Experience defining program requirements and using data and metrics to determine improvements.•Approximately 30% travelBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Infrastructure Reliability Engineering (IRE) is looking for a Software Development Engineer II to join a team of engineers building solutions using AWS products for network authentication and connectivity supporting devices for Amazon's Fulfillment network worldwide. The number of devices in Amazon Fulfillment is constantly growing, and the services supporting these devices need to scale with the business. Can you contribute to building software and automation that scales to hundreds of thousands of clients and manages an evolving list of use cases? Do you enjoy developing distributed services with high transaction volume while maintaining high availability? If so, the Infrastructure Reliability Engineering (IRE) team may be right for you.Key job responsibilitiesAs an Software Development Engineer II on this team, you will:-Design and implement scalable software solutions for device authentication and connectivity-Collaborate with team members to build and maintain distributed services-Develop automation to support the growing number of devices in Amazon's Fulfillment network-Optimize existing systems for performance and reliability-Participate in code reviews and contribute to best practices-Troubleshoot and resolve complex technical issues-Stay up-to-date with the latest AWS technologies and apply them to solve business challengesThis role requires strong coding skills, experience with distributed systems, and a passion for building reliable, scalable solutions. If you're excited about working on cutting-edge technologies that directly impact Amazon's global fulfillment operations, we'd love to hear from you.About the teamThe Gated Access Technology Engineering (GATE) team develops products and services that enable network authentication to OpsTechIT networks for wireless devices and users. We provide access to highly available authentication and authorization services that enable our customers to deliver to the end user. We serves the OpsTechIT organization by providing connectivity information and directory services that enable devices to connect to the network.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...