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Maintenance Technician IIIAbout Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We propel continuous improvement and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role As a Maintenance Technician III, you will manage service technicians for the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and coordinating projects. You will support training and mentoring service technicians and contract technicians.What We Offer? Amazon offers compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program and up to 20 weeks paid parental leave. Come as you are because jeans, t-shirts, sneakers and a safety vest will be your daily outfit.Responsibilities include, but are not limited to • Promote a safe working environment by following safety procedures • Maintain a positive working relationships across all of the Amazon Operations facility • Maintain and troubleshoot building conveyor systems • Handle and audit preventative maintenance procedures • Install, maintain and troubleshoot monitoring equipment • Handle work orders with detailed supporting data • Develop training plans for technicians • Develop work plans for emergency repair of critical assets • Ability to move up to 49 lbs • Ability to stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within Sub-Same Day Fulfillment and Distribution Centers.• These roles require scoping and creating project plans, coordinating and driving execution with vendors, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 3+ years of cross functional project delivery experience- 3+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of working cross functionally with tech and non-tech teams experience ...

Who we are:Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Career Opportunities:Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.Team Exposure/Scope:It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.Success in this role:We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.- Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Join Amazon's Global Logistics team as a Business Intelligence Engineer and help shape the future of our cross-border logistics capabilities. You'll build cutting-edge analytical solutions and data automations that drive efficiency and reliability in our import operations. This role offers a unique opportunity to work with a diverse, global team and make a significant impact on Amazon's supply chain.Key job responsibilities- Design and develop scalable data warehouse solutions and pipelines- Create complex data processing jobs using SQL, Python, and AWS technologies- Collaborate with stakeholders to understand business needs and deliver insights- Conduct advanced data analyses to support decision-making processes- Implement best practices in reporting, analysis, and documentationA day in the lifeYour day begins with a virtual stand-up meeting, connecting with team members across the US and Europe. You dive into analyzing a complex dataset related to import shipment delays, using your SQL and Python skills to uncover insights. By midday, you're collaborating with logistics program managers to translate these findings into actionable recommendations. In the afternoon, you're fine-tuning a Redshift query to improve dashboard performance, then jumping on a call with the data engineering team to discuss integrating a new data source. You conclude your day by documenting your progress and outlining priorities for the following day, ensuring continuous advancement of the team's analytical capabilities.About the teamThe Global Logistics Analytics team is a dynamic group of data enthusiasts dedicated to enhancing Amazon's cross-border logistics. We leverage world-class technologies and internal solutions to increase product selection and reduce costs for customers. Our team thrives on complexity, values continuous learning, and is passionate about using data to drive business decisions.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries) ...

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across Amazon's global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.The team at Amazon is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.We are seeking talented Software Development Manager to invent the next generation of distributed tracing, network analysis, and event correlation solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to lead greenfield programs while collaborating with leaders and customers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge. If you are passionate about leading a high performance team, whose tech stack includes ML, back end, front end, and data engineering, then this role is for you! Key job responsibilities* Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management of engineers and scientists.* Collaborate effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities* Timely execution and prioritization of goals for the team and effectively mitigating risks.* Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams.* Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.* Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems.About the teamIf you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment. ...

Amazon Box Truck Network (ABTN) is looking for an experienced Sr. Product Manager to design the future of Less Than Truckload (LTL) transportation. This role will be responsible for the mid and long term planning and strategy for LTL in the box truck transportation space. They will work across multiple stakeholder teams to devise and align on cost and loading methodologies to drive fill rate goals. This role will work with tech teams to build the future looking automation needs. Key job responsibilities- Define cost methodology for box truck LTL programs- Launch co-mingled box truck load types- Create and deliver long-term (LTP) and medium-term planning (MTP) documents- Lead ad hoc strategic projects across the box truck, linehaul and overall transportation space- Collaborate with Senior Manager and Director level leaders across the organization and influence medium/long-term decisions across business units to yield the best outcomes for customersA day in the lifeAs a leader in Network Design, you will be building the medium and long-term expansion strategy for the US Box Truck LTL program. You will work directly with finance and Under the Roof (UTR) product to define the cost methodology to split cost across business demand. You will launch the first iteration of co-mingled box truck load types working cross functionally within the other box truck teams (RSR, AF, AB, SWA) to maximize fill rate and minimize total transportation cost. About the teamThe Amazon Box Truck Network team oversees all programs an initiatives related to any box truck loads Amazon executes in the US and is broken up into Network Design, Under the Roof (UTR), Over the Road (OTR), Postal (POST), and Tech & Analytics Teams. Specifically, the Network Design team optimizes the box truck transportation network to minimize for transportation cost, improve speed to customers, and reduce defects. BASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- Experience in influencing senior leadership through data driven insights- Experience in product or program management, product marketing, business development or technology- Experience in Less than Truckload (LTL) Transportation ...

Global Fleet and Products (GFP) team’s mission is to provide the vehicles and services that enable Amazon to delight customers through our last mile operations within Amazon Logistics (AMZL). GFP manages a global fleet of last mile vehicles including internal combustion engine vehicles, regulated vehicles and electric vehicles. Amazon is looking for a Principal, Product Manager, to lead integration, testing, and scaling between preferred vehicle service products and automation technologies under development; i.e., to build a roadmap and operationalize technology improvements across our network of hundreds of delivery stations, thousands of Delivery Service Partners, and tens of thousands of vehicles. The maintenance and repair (M&R) team’s preferred vehicle service products include mobile maintenance, Fleet Service Centers, and utilizing 3P existing auto shops to service the AMZL fleet. Technology and automation opportunities include integrating automated vehicle inspection data that exists today with automated service scheduling; ingesting third party vendor data internally and partnering with the telemetry and predictive maintenance teams to begin servicing vehicles prior to vehicles going down for service; collating exterior vehicle inspection data with mechanical inspections to provide vehicle owners comprehensive service recommendations with available service capacity. The end goal is to maximize vehicle fleet health while leveraging automation tools that simply the service experience for Delivery Service Partners (DSPs) and operationalize throughout the network. This will allow DSPs to focus on what they do best – delivering to our customers. Amazon's Global Fleet and Products team is seeking to hire a Principal Product Manager to join the team to define and deliver strategic product and tech roadmaps for the fleet maintenance and repair programs and products. In this role, this senior leader will focus on building and leading repair solutions at scale for our Last Mile Fleet. This leader is be expected to manage multiple new products, programs, and value added services, concurrently, directly and indirectly. The Principal Product Manager contributes significantly to the overall fleet strategy and to build and maintain 3P repair provider relationships through their products and programs that support the long-term strategy. The leader owns creating the strategic product roadmap, gain senior leadership alignments and approvals for the roadmap, lead development and delivery of these products and programs through internal and external partnerships. The individual will have a strong track-record of delivering successful new products, programs and/or Value Added Service offerings at significant scale ($200M or more in total spend), senior leadership involvement with external vendors, and thought leadership within procurement, transportation, fleet or automotive.Key job responsibilities• Define requirements for product/service/program offerings for the repair of all vehicles in Amazon's last mile fleet including Internal Combustion and Electric Vehicles, working backwards from key stakeholders (e.g. Delivery Service Partners).• Develop strategic product vision and roadmap for execution with partner technical teams. • Build products to expedite vehicle service and improve uptime.• Engagement with senior leaders, both externally and internally• Negotiate strategic partnerships for repairing vehicles.• Deliver improved financial performance through vehicle uptime and service speed• Lead strategy for individual projects to support all the goals of the business, not just financial goals• Communicate expectations and requirements equally well with external and internal leadership teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary• Utilize exceptional problem-solving skills to work through difficult challenges• Travel 25% BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience leading cross-functional or new launch projects to ensure success- Experience using data and metrics to determine and drive improvements focused on the customer ...

The Amazon Delivery Central Operations (ADCO) Contingency Response Center (CRC) is looking for a Program Manager to join a growing effort dedicated to protecting drivers and associates from large scale hazardous events. We create or build upon existing procedures to anticipate areas of risk, institute preventative measures, and execute timely interventions to protect all drivers and Amazon associates from harm during large scale events (e.g. extreme weather or geological events, civil unrest, terrorism, infrastructure failure, wild fires) while delivering on our Customer Promise.Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience working cross functionally with tech and non-tech teams ...

As a Senior Program Manager in the Transportation Engineering Services (TES) Project Management Office (PMO) Team, you will provide programmatic support to Amazon Logistics (AMZL) and Amazon Extra Large – Special Handling Heavy/Bulky (AMXL) Pre-Construction and Construction management teams. You will partner with internal and external stakeholders to support expansion and optimization of the transportation network, including launches of new buildings as well as retrofits of the existing network. You own program strategy, proactively identify risks and solve ambiguous problems, streamline processes and foster innovation, escalate as appropriate to ensure on-time delivery of planned projects, and apply process improvement methodologies to drive the vision of the program. Key competencies of this position include managing the lifecycle of complex cross-functional programs, scoping efforts, defining strategic objectives and milestones, and driving execution of concurrent projects in a safe, sustainable, and inclusive manner. Key job responsibilities• Own and manage the lifecycle of new and existing programs/initiatives, successfully delivering concurrent complex projects aligned with business objectives• Engage the right stakeholders, customers, and partner teams to communicate with and impact critical business initiatives, and craft and deliver cross-functional, scalable solutions• Develop, implement, and govern KPI (Key Performance Indicators) reporting for a portfolio of programs, providing visibility to stakeholders on program performance, and use this data to drive business decisions• Help partner and stakeholder teams make trade-offs by considering the impact to the business and customer (e.g., customer experience, quality, efficiency, etc.)• Proactively identify opportunities to continuously improve program quality, efficiency and operational excellenceA day in the lifeA day in the life of the PMO may include coordinating with stakeholders, tracking progress against business goals and metrics, and managing program initiatives. You will represent TES, ensuring the safe, on-time, and in-budget execution of Amazon design and construction projects. Daily tasks may be comprised of coordinating with cross-functional partners on project status and projected changes, ensuring stakeholders are meeting their agreed upon milestones, seeking sustainable, environmentally-friendly solutions throughout the process, and utilizing Amazon tools to record and manage program progress and other key developments. Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from design through construction execution, and final hand-off to our customers. Transportation Engineering Services (TES) supports the expansion of Amazon’s transportation network by managing the construction of new buildings and performing retrofits, expansions, and initiatives on the existing network. TES team members are a diverse, energetic, creative, and vocally self-critical team of engineers and managers working daily to develop the innovative physical assets our customers expect.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

The On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support DSP's with their Delivery Associate (DA) staffing. As a Business Analyst in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.*Travel may be required once a quarter.Key job responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards- Translate data into actionable insights- Identify processes to automate and scale ad-hoc requests and analyses- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs- Work within time constraints to meet critical business needsAbout the teamBASIC QUALIFICATIONS- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

AMXL Last Mile Aces is seeking a highly skilled and motivated leader that will partner across multiple AMXL support teams, AMZL Change Management (CM) and DSP Change Management to define the Change Management Strategy for AMXL Last Mile. This person will drive the strategy for CM, work with multiple stakeholders and drive Change Adoption and standardization for the XLDS network. This person will create a pilot governance program, they will be responsible for hosting a monthly CM review with L8 leaders and create a Change Communications plan. AMXL ACES is a Program Management team, responsible for the ideation & integration of operator tools, quality performance initiatives, manager gas tank and network scaling mechanisms into the XLDS Network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the network. This leader will work closely with station operators to drive systematic change and drive standardization. Key job responsibilities- Drive Change Adoption for the XLDS network- Create the CM strategy for AMXL Last Mile- Create a pilot governance mechanism to track changes- Host a monthly CM review with L8 leaders to review upcoming changes- Create a partnership with AMZL/DSP/RSR/Flex CM in order to create last mile parity- Use a methodical method to create a communications mechanism for the AMXL Last Mile network- Partner with Ops and AMZL Ops Excellence to build out a manager gas tank- Partner with multiple AMXL Stakeholders to drive accountability with using the CM process and comms process- Act as a subject matter expert in START- Own the CM process from end to end.. Identify ways to innovate, metrics to track, driving adoption, driving change- Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance and continuous improvement.- Review, refine, measure and improve process workflows for the XLDS NetworkAbout the teamThe AMXL Last Mile ACES XLX (XL Experience team) is responsible for identifying where there are opportunities for improving tech and processes within the AMXL last mile network in order to deliver higher quality at lower cost. This team will provide programmatic support toward aspects unique to AMXL while also partnering with AMZL ACES to achieve parity support. This team focuses on driving standardization and process improvements across the XLDS network.BASIC QUALIFICATIONS- Experience using data and metrics to determine and drive improvements- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon's Global Procurement Organization (GPO) plays a vital role in driving strategic value across our worldwide operations. As we continue to evolve and enhance our procurement capabilities, we are looking for an exceptional leader to spearhead our Culture, Learning, and Engagement (CLE) initiatives. The CLE leader is responsible for developing and implementing strategies that promote a positive, inclusive, and engaging work environment. This key position will be responsible for cultivating our GPO culture, designing and executing innovative learning programs, enhancing employee engagement, leading a dedicated team, and championing GPO's mission, value, and goals throughout Amazon and the procurement industry. The ideal candidate is a strategic thinker, skilled communicator, and change agent who is passionate about cultivating a thriving partnership culture and workplace where employees feel valued, supported and empowered. Key job responsibilities1.Strategy and Execution: •Develop comprehensive CLE strategy aligned with GPO’s vision and business objectives •Set clear goals, create action plans, and manage budgets •Establish KPIs to measure progress, adjust strategies, and mitigate risks •Develop marketing strategy to promote GPO's value proposition internally and externally •Align CLE initiatives with GPO's overall brand strategy •Serve as a trusted advisor to senior leadership on culture, engagement and learning matters •Drive a culture of continuous improvement by staying current with industry best practices and emerging trends in employee experience 2. Culture and Brand Development: •Foster positive procurement culture aligned with organizational mission, vision, and goals; embedding them into the everyday employee experience. •Act as cultural ambassador, enabling a positive workplace environment and promoting organizational alignment •Create strong employer brand for GPO to attract and retain top talent •Lead efforts to assess, define, and enhance the company’s culture and brand through innovative mechanisms and processes •Create, promote, and maintain a partnership culture of continuous improvement and innovation3. Learning and Development: • Design, develop, and deliver procurement-specific training programs • Collaborate with PXT leaders to design personalized learning journeys for GPO professionals at all career stages •Implement mentoring and coaching programs within the procurement function •Stay current with industry trends and incorporate them into learning initiatives; leverage technology and digital platforms to deliver scalable and impactful training experiences •Incorporate marketing and branding principles into learning initiatives •Develop training on effectively communicating GPO’s value4. Engagement and Communication: •Collaborate with cross-functional teams such as Operations Internal Communications, to align goals, executive communications, and policy updates, while identifying storytelling opportunities •Develop and execute internal communication strategies to keep GPO informed, engaged, and promote its value proposition. Produce compelling content showcasing GPO's achievements and manage communication channels (e.g., newsletters, social media, intranet).•Create and manage procurement-focused events, workshops, and team-building activities to foster cross-functional collaboration •Organize thought leadership events and speaking opportunities for GPO leaders.5. Performance and Metrics: •Develop and track KPIs to measure impact of CLE strategy •Conduct regular surveys and assessments and report to leadership •Measure impact of GPO branding and marketing initiatives •Benchmark CLE initiatives against industry best practices6. People Management: •Lead, mentor, and develop a team of culture, learning, and engagement leaders •Set clear goals and objectives for team aligning with GPO strategic outlook •Conduct regular performance reviews and provide constructive feedback •Identify and nurture talent within the team, creating opportunities for growth and development •Develop teams' skills in storytelling, branding, and stakeholder communication •Manage team workload and resources effectively •Foster a positive and collaborative team environment •Address and resolve any conflicts or issues within the team •Collaborate with PXT on recruitment, onboarding, and retention strategies for the teamMinimum Qualifications: •Bachelor's degree in Business, Human Resources, Organizational Development, Marketing or related field •Master's degree in a relevant field •7+ years of experience in procurement, learning and development, organizational culture, or marketing roles •7+ years of people management experience •Strong understanding of procurement processes and best practices •Excellent communication and presentation skills •Experience in developing and delivering training programs •Proficiency in learning management systems and e-learning tools •Change management experience •Strong project management skills •Ability to work collaboratively with diverse stakeholders •Marketing, branding, or communications experience •Understanding of digital marketing and social media strategies •Excellent storytelling and content creation skills •Demonstrated leadership skills and ability to motivate and inspire teamsPreferred Qualifications: •Experience with procurement systems and technologies •Experience managing remote or geographically dispersed teams •Experience developing employer branding initiatives•Knowledge of procurement industry trendsBASIC QUALIFICATIONS- 10+ years of team management experience- Bachelor's degree ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr. Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Sr. Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Sr. Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities- You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. - You will influence decisions on deployment and machine performance execution strategy to senior level leadership. - You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. - You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.- You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. - This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Experience managing project portfolios, budgets and decentralized resources to execute project goals.- Experience working in a global environment while prioritizing and managing multiple responsibilities.- Ability to travel frequently both within country up to 75% and occasional internationally (~5%).- Experience with Microsoft Office products and applications- Experience using CAD software (AutoCAD, REVIT, BIM 360, etc.).- Experience with procurement of equipment.- Experience in Robotics, Automation, distribution, manufacturing, logistics, or other warehouse environments.- Bachelor’s Degree from an accredited university.- Experience leading cross-functional teams/projects.- Knowledge of Project management tools ( PPM, Clarity, MPP or Jira) ...

At OpsTech Solutions (OTS), a technology-centric division of World Wide Ops, we design, build, and sustain the invisible, high-quality network, compute infrastructure, and device scaffolding that empowers and protects Amazon's global Operations. Our DataTech team drives enterprise data strategy and support across OTS, enabling our stakeholders and customers to have reliable data solutions. We fuel innovation and automation through our wide-ranging efforts, including Data as a Product (DaaP), enterprise data infrastructure, business insights, AI/ML capabilities, and supporting business-critical programs.We are seeking an outgoing, positive, passionate, talented, and innovative Principal Technical Program Manager (TPM) with a passion for building cutting-edge enterprise data solutions and infrastructure components that are highly scalable, extensible, and robust. In this pivotal role, you will shape the vision, roadmap, and execution of the Data Strategy, focusing on Data as a Product and enabling data producers and consumers within engineering, analytics, and science teams across four large organizations.You will Immerse yourself in the exciting world of AWS services (GLUE, EMR, DataZone, S3, Lambda, Redshift, QuickSight, SageMaker, etc.), third-party tools(Atlan), and drive best practices with Operational Excellence and CI/CD, delivering infrastructure as code (IaC). You will collaborate with stakeholders across the globe from Sr. Principal Engineers to Junior Engineers building trustworthy data solutions and for our stakeholders. As a Principal TPM in the DataTech organization, you will own DataTech programs, planning, customer, and stakeholder engagement, building internal mechanisms to maximize the capacity of DataTech across 3 main engineering teams(DE, BIE, Science) spread across five locations (Seattle, Austin, Nashville, London, India).With 4 large organization and 20+ customer teams supporting 5000+ OTS employees, you will partner with peer PMTs and Engineering Managers to build customer-facing mechanisms, improving roadmap prioritization, transparency, and customer satisfaction. Leaders in this space create a culture of innovation, encouraging colleagues to find new and better ways to identify and solve problems while establishing a collaborative and enabling mindset. Key job responsibilitiesYour multi-year program scope will be to lead Data as a Product across OTS, driving adoption through quality data, governance, security, technology needs, and trusted single source of truth metric reporting for business and customer metrics that drive World Wide Ops' success. You will also drive the strategy for critical program support initiatives, ensuring stakeholders, engineering teams, and customers are building trustworthy solutions for business-critical decision-making.In this role, you will work closely with stakeholders, Data Engineers, BI Engineers, Data/Applied Science, and Machine Learning Engineers, partnering with cross-functional product teams to deliver high-quality, scalable data products. You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail-driven, and possess excellent problem-solving abilities.About the teamOTS DataTech is part of OTS under the Fulfillment Tech Robotics team and World Wide Ops. We support OTS in enabling out stakeholders to have the data that drive business critical reporting and decision making through scalable technology and data solutions. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Excellent oral and written communication skills with both technical, non-technical and senior stakeholders- Ability to identify and solve ambiguous problems in short timeframes by using experiments and data ...

Supply Chain Compliance LeadThe Supply Chain Compliance Lead is responsible for developing, implementing, and maintaining a comprehensive compliance program to ensure the organization's global supply chain operations adhere to all relevant laws, regulations, and industry standards. This critical role requires a subject matter expert who can drive consistent compliance practices across multiple functions and geographies.Key job responsibilities- Establish and oversee the implementation of a robust supply chain compliance framework, encompassing policies, procedures, training, and monitoring mechanisms.- Regularly monitor changes in supply chain-related laws, regulations, and industry best practices (e.g., FCPA, export controls, customs requirements) and update the compliance program accordingly.- Conduct in-depth risk assessments to identify potential compliance gaps and vulnerabilities within the supply chain, including evaluating supplier practices and third-party relationships.- Develop and deliver targeted training programs to educate employees, suppliers, and logistics partners on their compliance obligations and responsibilities.- Implement effective due diligence and monitoring processes to ensure the organization's supply chain partners (e.g., suppliers, freight forwarders, customs brokers) adhere to all relevant compliance requirements.- Coordinate with cross-functional teams (e.g., legal, procurement, logistics) to embed compliance controls into supply chain operations, such as contract terms, supplier onboarding, and shipment verification.- Serve as the subject matter expert and central point of contact for all supply chain compliance-related inquiries and issues, providing guidance and support to various stakeholders.- Analyze compliance data and metrics to identify trends, detect anomalies, and recommend proactive measures to mitigate risks.- Maintain comprehensive documentation and reporting on the organization's supply chain compliance performance, preparing for audits and regulatory reviews as needed.- Collaborate with senior leadership to develop the strategic roadmap for supply chain compliance, aligning initiatives with the organization's overall risk management and operational objectives.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of experience in supply chain management, compliance, or a related field, with a strong focus on global supply chain compliance requirements.- Demonstrated expertise in interpreting and applying a wide range of supply chain-related laws, regulations, and industry standards (e.g., customs, export controls, anti-corruption).- Proven track record of developing and implementing effective supply chain compliance programs, including the design of policies, procedures, and controls.- Excellent project management, problem-solving, and analytical skills to identify and mitigate compliance risks.- Strong communication and stakeholder management abilities to influence cross-functional teams and deliver compelling compliance training.- In-depth understanding of supply chain operations, including procurement, logistics, and customs processes. ...

Are you passionate about driving enterprise level IT solutions? Are you a hands-on expert with Agile methodologies and Program Management best practices? Are you interested in joining a growing team that is transforming IT solutions across a worldwide organization? Operations Technology Solutions (OTS) is seeking technical experts to join our team. We're looking for a customer focused and technically skilled Sr. Technical Program Manager (TPM) to innovate on behalf of customers, build effective solutions and deliver within OTS.Key job responsibilitiesThis position requires expert program management skills and direct experience partnering with both software engineers and customers to implement the ServiceNow platform at an enterprise level. You thrive in ambiguity, will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly. You anticipate bottlenecks, use great judgment to make trade-offs, and balance business needs with technical and/or cost constraints.- Manage programs, identify and mitigate risks, clear project blockers, hold teams accountable for delivery, ensure we test features and meet quality definitions, handle releases, and post launch monitoring.- As part of the project and program ownership, TPMs know the larger business picture (i.e., customer experience, organization goals, opportunities, and/or problems) and technical requirements of the solutions being built (i.e., architecture, dependency affects, efficiency, performance, availability, operability, etc.).- Partner effectively with managers to secure resources, scope engineering efforts, set project priorities, milestones, and drive delivery.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur team owns the end to end implementation of the ServiceNow platform for OTS. We are a diverse team composed of Product Managers, Program Managers, and Software Engineers. We focus on driving alignment, managing dependencies, and ensuring successful delivery of projects across multiple product initiatives. Our core responsibilities include: - Developing program plans, defining objectives, and establishing governance structure. We ensure alignment with business goals, manage risks, and track progress against milestones.- Facilitate communication and collaboration among different teams and stakeholders. - Identify risks, assess their potential impact and develop mitigation strategies. - Implementation of the ServiceNow platform across Ops Tech Solution's business verticalBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within the Sub Same Day (SSD) program.• These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you passionate about driving process automation, integration, standardization, and continuous improvement? Are you familiar with the ITIL, Agile, and Six Sigma methodologies? Are you interested in joining a growing team that is transforming IT processes across a worldwide organization?Operations Technology Solutions (OTS) ACES is seeking process excellence experts to join our team. As a Technical Infrastructure Program Manager II, you will own and execute medium, difficult, cross-functional projects and initiatives. You will work at country, regional and/or cross regional levels to drive improvements and implement solutions that improve system configurations, workflow efficiencies, performance metrics and the customer experience. This role requires the ability to lead through influence to deliver meaningful results and tangible productivity and efficiency gains.This is a highly collaborative role where you will work with process owners and SMEs to solve complex problems with technical solutions. You will own scoping and creating project plans, developing processes, coordinating across organizations, driving execution, and communicating to senior management on status, risks and process/product changes. You will create effective communication plans to provide visibility to all impacted teams and enable overall process alignment. *This role may require up to 33% travel.Key job responsibilities- Manage projects, identify and mitigate risks, clear project blockers, hold teams accountable for delivery, ensure we test features and meet quality definitions, handle releases, and post launch monitoring.- Deep diving and documenting current state processes, creating a vision for desired future state, outlining roadmaps to achieve that vision, and leveraging project management methodologies to deliver on the gap.- As part of program ownership, TIPMs know the larger business picture (i.e., customer experience, organization goals, opportunities, etc.) and technical requirements of the solutions being built. - Partner effectively with managers and stakeholders to secure resources, scope engineering efforts, set project priorities, milestones, and drive delivery.- Apply process improvement methodologies (e.g., Six Sigma, Agile, Lean, Kaizen, or other approach).- Oversee the roll-out process, including test, and deployment to Beta/Prod.- Identify and capture KPIs to measure process quality and productivity, provide meaningful feedback to the technology and business teams, and identify opportunities for process improvement.- Writing strategic program documentation (e.g. Narratives).- Monitor multiple projects from initiation through delivery simultaneously.- Work directly with external technology providers, customers, partner teams, or sellers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds and/or devices- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...