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Amazon Grocery Logistics (AGL) is looking for Services Procurement Program Managers with proven procurement and project management experience. At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. In this fast-paced, high-growth environment, making data driven decisions is critical. The Services Procurement team supports global Amazon Grocery Logistics services programs and all fixed cost categories for Stores, Fulfillment Centers, and Distribution Centers. This role requires the management of new and existing procurement programs, scoping and creating project plans, creating and executing strategy to drive cost reduction, and clear communication to senior management. This will require a willingness to dive into the details, collaborate cross-functionally, solve new problems as they arise, and look around corners.Key job responsibilities• Manage new and existing procurement programs, successfully delivering results across multiple Amazon organizations. Examples of programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies, as well as many other services categories. • Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers, escalating as appropriate. • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions. • Work directly with partner teams, external providers and customers to understand and identify financial opportunities to hit cost goals, highlight risks, and craft solutions within assigned categories. • Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity to maintain high quality service levels.• Own and execute large-scale process improvement opportunities within new business launches and existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders. • Utilize standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. • Manage or coordinate tactical procurement services and daily operations including Purchase Orders and Invoice management. • Recognize and resolve service issues and provide hands-on support to ensure procurement programs operate successfully across all locations. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Do you have a knack for parsing out complex business problems and stitching various inputs together into a comprehensive narrative that serve as the backbone for large-scale events? Are you creative in your approach to finding new and exciting ways to share content and information?Key job responsibilities- A natural storyteller with excellent writing skills - Comfortable moving between ground level and the 50,000 ft view, ingesting a large amount of siloed information and translating it into a digestible, customer obsessed content plan- Experience building a cohesive content program from scratch and shepherding it from ideation to execution. This includes leveraging data and anecdotes to build compelling and relevant content inputs, pitching the plan for approval to senior leaders, providing direction and feedback on presentations at various stages, and ensuring event themes are threaded across various presentations - Work closely with speakers to help craft their scripts based on specific event goals/messages- A creative mind who likes bringing new ideas to existing projects and isn’t afraid to get their hands dirty and execute - Comfortable getting deep into a business line to understand wins, pain points, and opportunities that inform the overall content strategy and individual remarks. A day in the lifeThe Transportation Partner Experience (TPX) team supports a large portfolio of internal and partner events ranging from 50-4,000 attendees. As a content strategist for TPX, you’ll conceptualize and build content experiences that educate, motivate, and connect our audience to one another and to Amazon. This individual will own the end-to-end development and execution of an event content strategy. During the ideation phase, the strategist works across business lines to understand the core narratives and investments that ladder back to macro themes. The content strategy for each event is brought together in a comprehensive plan showcasing the overall run of show, individual story lines for each speaker, and all-encompassing content messages. This document becomes the playbook for team members and speakers to operate from. As content shifts from ideation to execution, this individual remains an active participant, working closely with speakers and their teams developing content and scripts, providing feedback throughout the content creation process. Feedback should be crisp, concise, and aid teams in ensuringpresentations are at the right altitude, bring life to underlying narratives, are engaging, and thread back to other presentations/event touch points for a holistic story. About the teamThe Transportation Partner Experience team builds innovative and engaging community-focused products for internal and external Amazon partners, including the Delivery Service Partner community. Small business are critical to many aspects of Amazon’s ecosystem and TPX helps these partners be successful by building communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who work in harmony with us to improve delivery flexibility, speed and reliability for our customers. BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a Sr. Category Manager to strategically source products and services within our Global Procurement Organization, Equipment Category with a focus on MHE (Material Handling Equipment). The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements BASIC QUALIFICATIONS- 5+ years of supply chain experience- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance.This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.Key job responsibilities1. Import Trade Compliance:o Ensure full compliance with Canadian import regulations and customs requirementso Develop and implement import compliance strategies and procedureso Stay up-to-date with changes in Canadian trade laws and regulationso Conduct regular audits to maintain compliance standards2. Regulatory Contacts:o Serve as the primary point of contact for Trade related government agencieso Lead communications and negotiations with regulatorso Prepare and present documentation for audits and inquiries3. Customs Broker Management:o Oversee and evaluate the performance of customs brokerso Ensure accurate and timely customs clearance for all importso Collaborate with brokers to resolve complex customs issues4. Cross-Border Troubleshooting:o Identify and resolve import-related challenges and bottleneckso Develop strategies to streamline cross-border operations and reduce delayso Manage and resolve complex import cases and exceptionso Develop standard operating procedures for handling non-routine import situationsBASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience in program or project management- Experience in program requirements definition, together with data and metrics leveraging to drive improvements ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon’s growing transportation fleet. The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets. This is an hourly position sitting in either Nashville, TN or Tempe, AZ. Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets. This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently. Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child. Key job responsibilities - Interact with carriers/customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience - Plan and conduct investigation to determine liability, bodily injury, and damages - Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome. - Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. - Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.). - Utilize and navigate various internal and external websites and tools to file and manage claims - Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool - Work with TEM team members to help identify carrier caused accidents that negatively impact AZNG asset health and availability - Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. - Evaluate the financial value of the equipment loss. - Schedule and coordinate asset repairs with ATS preferred maintenance vendors - Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).A day in the lifeFleet Claims Specialist are part of the ATS Fleet team and will report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. He or she will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization.About the teamMiddle Mile Property Damage (MMPD) investigators operate with minimal oversight, international scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on personal discretion.BASIC QUALIFICATIONS- High school or equivalent- Experience in a professional field or military- Intimate knowledge of US DOT/FMCSA regulations- 1+ years of claims experience- 1+ years of professional writing experience ...

OpsTech IT Wireless Engineering owns delivering software-defined, automated, and incrementally scalable Wireless network infrastructure products that improve the reliability of our wireless services for Amazon’s fulfillment centers and transportation sites, worldwide. As part of this work Engineers are responsible for iterating on the existing design and/or creating new wireless designs that better meet customer needs. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.The Wireless Network Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, through collaboration by partnering with peer teams, coaching less tenured engineers to deliver on your behalf, or executing on your own.Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilities• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.• Innovate and automate infrastructure testing, deployment, operations, and life cycle management• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.• Effectively contribute to hiring and developing top talent at Amazon• Develop automation to resolve wireless network failures• Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.• Create and update the wireless network design to improve reliability• Mitigate and Solve Network Availability Risks• Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.• Participate in an on call rotation• Implement metrics to measure wireless availability and identify performance risksA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur team has a broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.BASIC QUALIFICATIONS- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years practical relevant experience -Wifi or other managed RF networks operations and engineering- Deep understanding of IP network fundamentals and packet capture analysis -Analytical skills ...

Amazon’s Ops Tech Solutions Supply Chain (OTS-SC) plans, sources, makes and delivers IT equipment necessary to empower YoY multi-billion dollar Amazon’s Worldwide Stores Business. OTS-SC responsibilities include Product Management, Demand and Supply Planning, Inventory Management, Procurement, Warehousing, Transportation and Replacement and Disposal of IT equipment. Within OTS-SC, the Product Data Management team is responsible for master data management across enterprise systems.Amazon is seeking a passionate and results-driven Program Manager to join our team, focusing on Enterprise-level Master Data Management (MDM). In this role, you will work with cross-functional teams to define, build, and scale the master data infrastructure that ensures data accuracy, consistency, and integrity across Amazon’s global IT operations. As a key contributor to the MDM strategy, you will own end-to-end program lifecycle, driving innovation and delivering data-driven solutions that enhance decision-making across the organization.Key job responsibilities- Develop and execute the program roadmap for enterprise-level Master Data Management, ensuring alignment with business goals and long-term scalability.- Collaborate with engineering, data science, and business teams to deliver robust MDM solutions that centralize and maintain accurate, consistent, and actionable master data.- Lead the process of data governance, establishing standards, processes, and frameworks for managing master data entities across multiple business domains, including customers, suppliers, products, and financials.- Define key metrics for data quality, accuracy, and governance, and work to continuously improve them.- Partner with stakeholders to identify business requirements, ensure data consistency across systems, and streamline data integration processes to meet the evolving needs of internal teams.- Conduct market research and stay abreast of industry trends to identify opportunities for innovation and improvements within MDM and related data platforms.- Communicate program updates, and ensure smooth adoption of new features by internal teams.- Own key customer relationships and act as the primary point of contact for escalations, ensuring quick resolutions and continuous improvement in program performance.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skills. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.- You create effective business partnership, manage competing priorities, and provide guidance during unexpected events.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.- You solve complex problems effecting company wide strategic decision-making, lead through ambiguity, identify high priority work to maximize results for key stakeholders, design and implement new financial reporting/modeling, and find creative solutions utilizing large scale data mining tools.People- You take part in hiring and developing activities and mentor new team members.- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You can articulate complex finance issues to non-Finance partners.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.About the teamNACF Finance is broken up into Network Teams and Central Teams.NACF Finance Network Teams:- Amazon Robotics Sortable (ARS): ARSs are highly-productive FCs where the items are stored in AR Pods moved by robots to the associate's position, hence the associate does not need to walk to pick the product. The primary functions of an ARS is to receive the items, stow and then pick them from the robotic floor where they are stored and pack them to ship.- Traditional Sortable, Soft Lines (TSSL): TSSL is a type of fulfillment center that handles certain types of products, such as traditional sortables (books, CDs, etc), soft lines (apparel and shoes), custom merchandise, and dangerous goods.- Traditional Non-Sortable (TNS): A TNS FC focuses on items larger than a yellow tote (18"x14"x8") but does not require special handling. Non-Sorts generally have less automation due to larger product. They have lower volume and less people but more variability in product and processes.- Reverse Logistics (ReLo): ReLo teams manage the systems and flow of goods which travel in the opposite direction of typical fulfillment. These systems complete the customer retail experience and capture/recover value by finding the most optimal disposal opportunity.- Inbound Cross Dock (IXD): A second distribution tier where Amazon aggregates demand to a subset of facilities that receive the products on behalf of Amazon FCs – lowering downstream handling costs – and can distribute to individual FCs at a unit-level, ensuring network-wide inventory distribution even for products for which Amazon only wishes to order a single carton.NACF Finance Central Teams:- These teams include variable cost and financial planning & analysis (VFP&A), which deliver financial reporting of operational performance to equip operations to achieve financial targets for the US Customer Fulfillment (USCF) Network, the finance and accounting central team (FACT), which focus on fixed cost planning, actuals analysis and reporting, and fixed cost controllership for NACF, and the capacity finance team, which strategically positions capital investments in a manner that maximizes long term value for Amazon.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting or related field ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support three Directors on our AMZL Regional Operations team in Nashville, TN.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. This EA will support three Directors in Florida with a combination of about 5,000 people rolling up to these directors. Handling each executes complex schedules with a sense of urgency. Work will include managing schedules/calendars with no conflicts, making travel arrangements, organizing team leadership meetings, planning/executing leadership engagement activities and supporting the orchestration of various activities which help the director achieve operational excellence.Key job responsibilities• This position has an in-office requirement of 5 days a week• Complex calendar management and scheduling of internal meetings• Managing travel bookings• Submitting expenses• Organizing, executing, and assisting with team activities (meeting agendas, town hall meetings, off-sites/summits, and team social events)• Multi-tasking during ad hoc projects and ensuring successful follow up of action items• Assisting with a wide variety of day-to-day administrative tasks on behalf of the Directors• Organizing Director’s agendas and ensuring the smooth-running of their work in an ever-changing environment where priorities can change rapidlyBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

The NA Delivery Service Partner (DSP) Performance Org is charged with ensuring the DSP network raises the bar on customer experience and delivery quality, while protecting the overall health of the network and mitigating risk to Amazon. DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and Last Mile organization. We provide these programs with operational, case management, and investigation support. Partners include but are not limited to: DA Focus, Service Level Standards (SLS) Scorecard, On Road Conduct & Safety (ORCAS), DSP Relations, High Severity Incidents, and LMAQ.The DSP Performance Ops team is seeking a talented L4 Performance Ops Specialist to join our team! As an Individual Contributor, the Ops Specialist is an integral part of our operations team, performing high judgement investigations and research to inform decision making and appropriate actions for the various programs we support, while simultaneously developing and implementing innovative solutions that optimize the performance of the entire team, allowing us to better support our customers.Key job responsibilities• Adheres to Standard Operating Procedures (SOPs) for case handling, while leveraging multiple Amazon tools to complete complicated, high-judgement investigations and decision-making• Evaluates root cause and performing data analysis to identify opportunities for process improvement• Escalates trends in issues or pain points occurring within the process• Builds collaborative relationships with Operations Managers and Program Manager partners to gain alignment on changes, surface pain points and solve key problems; balances impact of added scope and operational capacity• Implements and Oversees ongoing projects related to SOP improvements, training efforts, and tech implementation• Presents operational call-outs to leadership during business reviews• Manages ongoing process improvement projects as outlined by stakeholders, managers, or self-identified initiatives• Supports, mentors, and motivates team as a trusted business partner• Monitors safety, quality, productivity, and customer expectations• Partners with cross-functional stakeholders to drive programs operationally that enable DSPs and Transporters to be safe and successful• Thinks Big across the Last Mile space, delivering holistic, scalable solutions• Operates and delivers in a fast-paced environment• Must be able to work a schedule that includes a Sunday or a SaturdayA day in the lifeOn any given day, the successful Ops Specialist can expect to interact with internal and external stakeholders in the accomplishment of business goals. Peers, leaders, and stakeholders will look to you for guidance and your business insights. An Ops Specialist will deep dive the most sensitive of cases that pose imminent risk to our business while having the chance to run meetings, manage projects with some ambiguity, and provide routine communication across the organization.BASIC QUALIFICATIONS Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceExperience with MS Word, Excel, OneNote, OutlookWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSkilled in SalesForce or equivalent case management softwareAbility to multi-task with efficiency and quality ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Client Leads and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The Ideal candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.This role can be based in Seattle or Nashville.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

Do you want to be part of an organization that is developing and launching new business models across the world? If so, the AMXL (Amazon Extra Large) Delivery Stations operations team is looking for an experienced analyst with a strong record of achieving results, to support AMXL Last Mile Delivery Stations. We need team members who are capable of breaking down and solving complex problems for the benefit of our quickly expanding customer base.The Senior Finance Analyst- AMXL will be part of a team focused on Delivery Station operations, where the team has functional responsibilities split between Fixed and Variable functions. Within this functional support structure, the Senior Finance Analyst will be responsible for supporting Under the Roof and On the Road Variable Cost and related productivity metrics.We seek a strong team member who can prioritize well, communicate clearly, and consistently deliver results. You must have the capability to create and present whitepapers for senior executives, and align roadmaps with Amazon’s strategic objectives. A key to influencing stakeholders is to have the ability to solve complex, technical problems with simple, innovative and practical solutions. Excellent written and verbal communication skills are essential. You will leverage your education and work experience to lead initiatives to streamline planning/reporting, decide on investments, drive efficiency initiatives, and pursue customer experience benefits in AMXL to drive P&L (Profit & Loss) benefits. The role requires an individual who is willing to work in an ambiguous environment and make a big impact. The successful candidate will have a passion for providing data-based decision making. You continuously look for areas of improvement, and implement automation in order to reduce your manual work load to focus on delivering insights into the business.Key job responsibilities- Autonomously partner with multiple stakeholders such as Operations, Supply Chain, and Finance teams to plan for and ensure attainment of goals- Own the variable cost forecast, which includes understanding and developing forecast timing methodologies- Lead variance analysis and provide consolidated narratives for monthly/quarterly business reviews- Leverage financial knowledge and business acumen to execute ad-hoc projects and analysis, draw conclusions, and present recommendations with little guidance- Provide performance reporting with detailed insights and suggested actions- Partner with AMXL Supply Chain to analyze current and future opportunitiesA day in the lifePartner with other AMXL leaders to solve challenging problems, and also own and drive projects that impact the entire AMXL network.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

The Planning Analytics and Workforce Strategies (PAWS) team within the Amazon Grocery Logistics (AGL) org owns workforce planning integration and strategic support for the Amazon Fresh fulfillment business. The AGL PAWS team develops and manages a Workforce Planning mechanisms and product suite that solves for the unique challenges and requirements of ultrafast businesses via customizable, operator-friendly tools and processes.We are looking for a dynamic, experienced Program Manager with a strong delivery record and proven success to own key aspects of Grocery workforce planning/management. A highly analytical candidate with project management experience is an ideal fit, as this role will require cross-functional partnership with multiple operational and technical teams (Workforce Planning, Field Ops, Business Intelligence Engineers, Business Analytics, Data Engineering, Workforce Staffing, Change Enablement, Tech, Finance , HR, Legal and other teams as applicable) to lead, influence and support business critical projects and initiatives.Due to the nature of the business, you will also be expected to interact internally with senior-level audiences to provide updates and make strategic recommendations that will achieve the long-term vision for optimal balance between associate experience and business/customer needs. Documentation of requirements, project management and cross-team coordination skills are essential.Key job responsibilities- Designing and modeling new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs.- Gathering and analyzing data across order fulfillment functions to establish global standards for operations in partnership with cross functional teams.- Rethinking the grocery offerings we provide to customers to optimize for speed, convenience, and cost.- Building strong partnership with operations field leaders to understand improvement opportunities.- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solves.- Leading project teams to plan, organize, and execute complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes.- Innovating to improve customer experience and continuously remove cost from our fulfillment network.- Designing new metrics and enhancing existing metrics to support the future state of the business.- Working autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions- Developing, implementing, reporting and governing KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Rolling up your sleeves and doing whatever is necessary; general manager / owner mentalityBASIC QUALIFICATIONS- 1+ years of program or project management experience- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Knowledge of SQL- Experience in a highly analytical, results-oriented environment with cross functional interactions- Bachelor's degree or equivalent ...

The Protective Services, Workplace Incident Management (WIM) Team is searching for an Area WIM Manager to join the team. In this role, you will oversee incident response for the East Coast area within the Americas (AMER) Region. This position is an individual contributor and will report to the Regional WIM Manager, AMER Region. The Area WIM Manager, East is responsible for the day-to-day management of workplace incidents involving persons exhibiting inappropriate, abusive, or threatening behavior. To accomplish this, the Area WIM Manager will lead multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal), and security partners (e.g., site security, intelligence analysts) to assess the concerning behavior, develop effective action plans, and implement the appropriate protective measures to resolve the concern while appropriately supporting persons involved. To be successful in this role, you must have experience in Behavioral Threat Assessment and Management (BTAM), Investigations, Incident Management, Security Operations, or Law Enforcement. The ideal candidate must have a passion for helping people; is a self-starter and a creative problem-solver; possess strong analytical skills; demonstrates high judgment during high stress situations; must be an excellent oral and written communicator; and have a high degree of integrity.Key job responsibilities• Build and maintain collaborative partnerships with cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal), and security partners (site security, intelligence analysts). • Serve as the key liaison for global, regional and local security teams. • Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons exhibiting inappropriate, abusive, or threatening behavior. • Organize, prioritize and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities. • Conduct interviews of impacted employees, witnesses and/or persons of interest utilizing interviewing techniques. • Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved. • Use Microsoft and Adobe products to include a cloud-based case management system for documentation of threat assessment or investigation. • Deliver detailed, well-organized, factual and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents. • Document, report, and appropriately escalate risks, threatsAbout the teamThe Protective Services, Workplace Incident Management Team is a global threat management team responsible for assessing and managing internal and external incidents involving persons exhibiting inappropriate, abusive, and threatening behavior. The team partners with Human Resources, Employee Relations, Legal, and diverse Security Partners to manage the workplace incidents.BASIC QUALIFICATIONS• Bachelor's degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology or related field from an accredited college or university. • 6+ years of Threat Management, Investigations, Law Enforcement, Security Operations, Incident Management or a related field. ...

The Operations Technology Supply Chain Solutions team seeks a solutions-focused Program Manager to optimize service delivery and drive business growth through customer insights. This role leads system platform enhancements, improves fulfillment services, and identifies new business opportunities while supporting regional expansion initiatives.Impact Areas:• Service portfolio optimization and expansion• Customer experience enhancement• Cross-functional project delivery• Regional growth strategy implementation• Process standardization and efficiency improvementsKey job responsibilitiesCore Responsibilities:• Design and implement scalable supply chain solutions based on customer feedback and operational data• Lead multiple concurrent projects focusing on service optimization and regional growth• Transform customer insights into actionable improvements for supply chain services• Manage end-to-end implementation of new services, from analysis through deployment• Partner with stakeholders to enhance existing services and develop new offerings• Develop and present white papers and strategic recommendations to senior leadership• Author comprehensive business documents that drive decision-making at executive levelsA day in the lifeHere's a detailed breakdown of daily activities for the Supply Chain Solutions Strategy Manager:Strategic Planning & Execution (40%)• Review service performance metrics and identify optimization opportunities• Analyze customer feedback and usage patterns to shape service improvements• Develop business cases and white papers for new service offerings• Design scalable solutions for emerging customer needs• Create and maintain service roadmapsStakeholder Management (30%)• Lead stakeholder meetings to align on service priorities• Present strategic recommendations to senior leadership• Collaborate with regional teams on implementation plans• Partner with technical teams on platform enhancements• Engage with customers to understand evolving requirementsPortfolio Management (20%)• Monitor service health metrics• Track project milestones and deliverables• Review and optimize service costs• Assess competitive landscape• Identify opportunities for service consolidation or expansionDocumentation & Communication (10%)• Author strategic narratives and working backwards documents• Create executive presentations• Develop service specifications and requirements• Maintain portfolio documentationAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamSupply Chain Solutions (SCS) delivers resilient, agile, and scalable services that enhance Amazon's global operations. The team serves as the central hub for customer relationship management, process improvement, and supply chain innovation, focusing on creating seamless business solutions across Amazon's worldwide operations.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a is seeking a Media Production Manager to lead and oversee multimedia content development. This role will drive creative direction, manage production teams, coordinate video/audio projects, establish quality standards, and ensure timely delivery of engaging training content that elevates learning experiences for Amazon's transportation network.Key job responsibilitiesDevelop innovative multimedia strategies that support ATS' evolving business needsLead end-to-end multimedia production projects, including video, audio, and interactive content, ensuring alignment with ATS' Learning objectives and Amazon's quality standards.Manage a team of content creators, videographers, and editors while fostering a culture of creativity and innovation.Develop and maintain production schedules, budgets, and resource allocation plans to ensure efficient delivery of multiple concurrent projects across the ATS Learning portfolio.Collaborate with stakeholders, subject matter experts, and learning teams to translate complex transportation concepts into engaging multimedia content that drives learner engagement and retention.Establish and maintain production workflows, technical specifications, and quality control processes while staying current with emerging multimedia technologies and industry best practices.Identify appropriate performance metrics and ensure consistent measurement and accountabilityTravel 25% - 50%BASIC QUALIFICATIONSBachelor's degree in Film, Media Production, Communications, or related field8+ years of professional experience in multimedia production, with at least 5 years managing complex video/audio production projects4+ years of people management experience, leading teams of 5+ direct reportsExperience with video production workflows, post-production software, and digital content management systemsExperience partnering with senior stakeholders and managing cross-functional relationshipsStrong portfolio demonstrating successful delivery of professional multimedia projects ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.We are looking for a Business Analyst with strong technical skills to develop data visualizations and build automation solutions that drive business decision-making and process improvements. The ideal candidate will leverage advanced analytical and statistical skills, possess deep knowledge of BI solutions, and have a passion for delivering impactful business insights.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities- Support cross-functional teams on the day-to-day execution of the existent program implementation- Generate complex queries to dive deep on process issuesBASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights ...