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The Surface Transportation Supplier Diversity, and Inclusion team is seeking a Certification Specialist to lead the diversity certification program for Amazon's transportation network. This role is an exciting opportunity to drive our Supplier DEI initiatives forward. This position will be responsible for managing the diversity certification program in the US and Canada, including identifying eligible suppliers, validating and tracking certifications, developing reports, and leveraging analytical skills to identify and communicate certification trends and metrics. This position will also be responsible for developing standard operating procedures (SOPs) to standardize the certification tracking and reporting process. Key job responsibilities1. Identify suppliers that are eligible for certification through surveys, ad-hoc communications, and deep dives into certification databases. 2. Provide certification information to eligible suppliers through office hours, emails, and phone calls. 3. Validate certifications against a defined set of criteria and track and store certification information in an Excel dashboard, Sharepoint, or other online tool. 4. Run queries on a monthly and ad-hoc basis for diverse spend reporting. 5. Analyze certification and diverse spend data to provide meaningful insights on spend trends by certification status. 6. Develop Standard Operating Procedures (SOP) to standardize the certification tracking and reporting process. 7. Proactively identify and find solutions for gaps in current processes for certification. 8. Work with Analytics, Tech, Product, Procurement, Legal, and other Amazon Supplier Diversity teams to streamline certification processes. About the teamThe Amazon Transportation Services Supplier Diversity, and Inclusion (SDI) is responsible for developing and executing programs to drive diversification of Amazon's supply chain. BASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Data Engineer, you will develop data pipelines, datasets, manage data infrastructures, build automated BI services to support strategic planning within Amazon Shipping. BASIC QUALIFICATIONS- 1+ years of data engineering experience- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Knowledge of distributed systems as it pertains to data storage and computing- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) ...

The North America Deliver Service Partner (NA DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist our DSP business owners as they build and grow successful last mile package delivery businesses. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success.The DSP Shared Services team (DSS) is the backbone of the NA DSP organization and it is their workstreams that enable the scale of the program. This Account Manager, DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations. The DSS Account Manager role will be expected to support direct inquiries from NA DSP program teams as well as DSPs. These support request help keep the DSP day to day business operations running and can range from invoice inquires, administrative support of systems and onboarding, as well as fleet allocation concerns. DSS was created to help DSPs and Business Coaches to scale, you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and become subject-matter experts in a number of different fields. Key job responsibilities- Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.- Conducting DSP training (in person and virtual) across several product types.- Support DSP intake process, solving simple and complex issues from a variety of topics.- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Communicating with customers through various channels and responding promptly to inquiries.- Maintain customer records by updating account information within Salesforce.- Developing long-term solutions using field experience and data-driven assumptionsA day in the lifeAs an Account Manager, DSP Shared Services, you will be responsible for specific tasks or workstreams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross functionally to build solutions to improve efficiency and reduce manual errors of standard work. You’ll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams.About the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers- Experience with Excel- Be able to travel up to 10% to assigned stations and to conduct training and lift up to 10lbs while at station ...

The Transportation Partner Experience (TPX) Communities team is seeking a program manager to own key processes and deliverables execution for our two North America communities that support Delivery Service Partners and Amazon Freight Partners. Our mission is simple: drive engagement, advocacy and business success among the critical functions in Amazon’s supply chain and logistics networks. We do this by building digital communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility, speed and reliability for our customers. We measure our success through the positive impact we deliver for community members’ businesses, but also in the relationships we enable community members to build with each other and Amazon.Key job responsibilitiesAs a program manager, you will be responsible for several key items that ensure the community's success. This includes (1) issues management support, (2) overall team project management including editorial calendar management and metrics, and (3) mechanism and stakeholder management to name a few. This role has regular visibility to Sr. Manager and Director level leadership stakeholders.If you’re looking to build community through new strategies and processes, we’re your perfect match. Come help us learn, invent, and grow!BASIC QUALIFICATIONS- 2+ years of program or project management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working cross functionally ...

The OpsTech Solutions(OTS) - DataTech is looking for a technically astute analytical and passionate teammate to join our team and deliver on behalf of our customers. This position will be responsible for realizing business value from the use of statistical methods to gather, review, and interpret data to solve real-business problems.The candidate will collaborate with cross functional teams and partner with data leaders to drive and deliver business value for OTS across the globe. The candidate will have a primary focus in the driving the success of our programs and cross team initiatives back by AWS technologies like QuickSight and Data Lakes/Data Mesh. This individual will collaborate with their peer team members across the globe in supporting our Data as a Product strategy and Unified Reporting strategy. The candidate will be responsible for driving customer metrics and partnering with internal and cross-functional teams of BIEs partnering with the central engineering team and business stakeholders and conducting deep dive analyses to solve complex business problems and to build robust/automated BIE solutions. The candidate will also be responsible for driving analytical strategy for their respective function and enable data driven decision making for their teammates and stakeholders. This position requires positive thought leadership and ownership mentality, statistical knowledge, analytical abilities, and good knowledge of business intelligence solutions. The candidate will also need to be a good stakeholder manager as they may work closely with senior stakeholders. The candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilitiesSupport OTS data strategy:• Build data model solutions tailored to customer needs supporting our Tableau to QuickSight Migration and improving our Data as a Product strategyDevelop and manage data:• Build standardized reporting processes and dashboards• Automate data pipelines where possible• Develop, program, manage, and maintain complex statistical datasetsPerform data analysis and problem-solving:• Define and utilize statistical methods to solve OTS business and industry-specific problems• Research problems and identify data required to answer specific questions• Identify trends and inter-relations in data• Compare insights to identify patterns, relationships, and problemsCommunicate insights and findings:• Prepare detailed reports for management and other departments• Analyze and interpret data• Communicate findings to OTS business partners and stakeholdersCollaborate and guide:• Work with partner teams• Guide proper development of data assets• Supervise data entry when necessaryEnsure data quality and governance:• Implement best practices for data management• Contribute to data governance initiativesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamDataTech is a centralized organization with OpsTech Solutions under the Fulfillment Technology & Robotics org. BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience building measures and metrics, and developing reporting solutions- Experience with AWS technologies- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Key job responsibilitiesFP&A- You use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- You manage development of weekly and monthly financial reviews, forecasting, and reporting models and their continuous innovation and communicating to Financial and Operations partners.- You identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- You identify the need for improved controls to address risk driven by business, industry, policy, and regulatory changes and proactively propose control solutions.- You create effective business partnership, manage competing priorities, and provide guidance during unexpected events.Business Analysis- You identify and implement opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations.- You understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth.- You simplify and centralize process improvement and reporting to allow business partners and customers to take action quickly.- You solve complex problems effecting company wide strategic decision-making, lead through ambiguity, identify high priority work to maximize results for key stakeholders, design and implement new financial reporting/modeling, and find creative solutions utilizing large scale data mining tools.People- You take part in hiring and developing activities and mentor new team members.- You seek, value, and leverage diverse perspectives.- You challenge business partner plans and assumptions when needed.- You communicate data in a clear, concise, and unambiguous manner both verbally and in writing.- You can articulate complex finance issues to non-Finance partners.- You positively contribute to work/life harmony on your team and find creative solutions to solve gaps for your team.About the teamNACF Finance is broken up into Network Teams and Central Teams.NACF Finance Network Teams:- Amazon Robotics Sortable (ARS): ARSs are highly-productive FCs where the items are stored in AR Pods moved by robots to the associate's position, hence the associate does not need to walk to pick the product. The primary functions of an ARS is to receive the items, stow and then pick them from the robotic floor where they are stored and pack them to ship.- Traditional Sortable, Soft Lines (TSSL): TSSL is a type of fulfillment center that handles certain types of products, such as traditional sortables (books, CDs, etc), soft lines (apparel and shoes), custom merchandise, and dangerous goods.- Traditional Non-Sortable (TNS): A TNS FC focuses on items larger than a yellow tote (18"x14"x8") but does not require special handling. Non-Sorts generally have less automation due to larger product. They have lower volume and less people but more variability in product and processes.- Reverse Logistics (ReLo): ReLo teams manage the systems and flow of goods which travel in the opposite direction of typical fulfillment. These systems complete the customer retail experience and capture/recover value by finding the most optimal disposal opportunity.- Inbound Cross Dock (IXD): A second distribution tier where Amazon aggregates demand to a subset of facilities that receive the products on behalf of Amazon FCs – lowering downstream handling costs – and can distribute to individual FCs at a unit-level, ensuring network-wide inventory distribution even for products for which Amazon only wishes to order a single carton.NACF Finance Central Teams:- These teams include variable cost and financial planning & analysis (VFP&A), which deliver financial reporting of operational performance to equip operations to achieve financial targets for the US Customer Fulfillment (USCF) Network, the finance and accounting central team (FACT), which focus on fixed cost planning, actuals analysis and reporting, and fixed cost controllership for NACF, and the capacity finance team, which strategically positions capital investments in a manner that maximizes long term value for Amazon.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting or related field ...

Amazon Logistics (AMZL) is seeking a qualified Start-Up and Retrofit, Expansions and Initiatives (REI) Planning Manager to solve the complex challenges of ensuring planning, deployment and implementation of delivery station retrofits, expansions and network optimization for safety, capacity and flow. These programs make up some of AMZL's most strategic initiatives as the team automates and optimizes the network. In this role, the individual will have direct responsibility for all initiatives assigned and the end-to-end planning and implementation. You are responsible for the initiative health and successful launch in adherence with the orgs goals and OP2 commitments. The Start-Up and Retrofit, Expansions and Initiatives (REI) Planning Manager will be the programmatic liaison between a multitude of stakeholders including Design, Transportation Engineering Services (TES) Pre-Construction, Transportation Engineering Services (TES) Construction, Start-Up Execution, WHS, Capacity Engineering, Finance and many more. This role calls for an individual who can over index on ownership to de-conflict multiple competing initiatives and drive timely delivery. This role’s scope necessitates the ability to solve ambiguous issues and provide effective solutions to gaps between teams, processes and systems. Key job responsibilities• Lead multiple stakeholder teams to develop site level project timelines. • Solve complex problems that pose risk to project delivery and key milestones through inquisitive deep dives with stakeholder Subject Matter Expert (SME) input. • Lead stakeholder teams in identifying opportunities to reduce spend in assigned regions through analysis of available assets, business needs, and returns on investment. • Clearly communicate project and program issues and challenges to senior leaders in writing and via in-person/ remote meetings. • Assist in the development of Standard Operating Procedures (SOPs) to improve project/ program management efficiency. • Work within various time constraints to meet critical business needs.”• Up to 15% travel requiredAbout the teamOur team's mission is to set and achieve challenging yet attainable goals. We leverage data and robust mechanisms to track progress, escalate issues when needed, and solve problems efficiently. We maintain constant feedback loops to align our objectives with customer expectations. Adaptability is key – we're always prepared to pivot in response to shifting business priorities. We take pride in our strong sense of ownership, actively identifying and filling gaps across the organization. Our team thrives on taking initiative, driving improvements, and ensuring seamless execution of Last Mile projects through data-driven decision-making and effective stakeholder management.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.The team is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.We are seeking talented Software Development Engineers to invent the next generation of distributed tracing, network analysis, and event correlation solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to work on greenfield programs while collaborating with engineers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.To be successful in this role, you should be excited about learning every day and delighting customers by solving problems that impact order fulfillment. You are passionate about creating maintainable, high quality software with robust automated testing that is built and deployed through continuous delivery (CD). You understand the challenges of operating large-scale systems in production, and you use that expertise in your designs and implementations. You are intrinsically driven to ship on time with high quality because you know your work means Amazon delivers customer orders on time, every time.Key job responsibilities* Design, develop and deploy reliable solutions that operate at Amazon scale* Work with a variety of core languages and technologies including Java, Python, Linux, and AWS services* Tackle challenging and novel situations every day, working alongside talented Amazon engineers to redefine the industry* Embrace automation and high standards to create maintainable, high quality software with robust automated testing* Operate at scale, understanding the challenges of large-scale systems in production and applying that expertise in your designs* Work alongside cross functional members including Product Mangers, Technical Program Managers, Principle Engineers, and Senior Leadership* Actively participate in scrum ceremonies* Be highly analytical, solving problems in data-driven ways to support rational decision-making* Thrive on ambiguity, exploring new problem spaces to develop innovative solutions* Continuously learn and delight customers by solving problems that have global impactA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamIf you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Enterprise Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.Key job responsibilitiesContinual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededDevelop performance metrics to assist with driving business results.Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we useUnderstand the business impact of the trends and make decisions that make sense based on available data.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performedAuthor and present weekly findings and the variances to goals, and present these finding in a review forum.Propose improvements to our optimization software and other tools for ease of use as well as efficacy.BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Amazon's Operations Technology Solutions (OTS) team is seeking an experienced Project Controls professional to establish and administrate a new cost and schedule controls function within our Supply Chain organization. This role will develop and implement cost and schedule estimation processes, establish project controls systems, and oversee tracking and reporting for IT equipment fulfillment to Amazon facilities globally.Key job responsibilitiesBuild and lead a new Project Controls function focused on IT equipment supply chain operationsDevelop standardized estimation processes and tools for cost and schedule forecastingEstablish project control systems, procedures, and best practices for tracking project performanceCreate reporting frameworks and dashboards to provide visibility into project metricsPartner with Supply Chain, Finance, and Operations teams to gather requirements and align on processesSupport generation of cost and schedule estimates and reporting to customersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur OTS-SC Technology Fulfillment Services team is dedicated to delivering an exceptional end-to-end global technology fulfillment experience to Amazon business units. We're passionate about development and deployment of innovative, data-driven fulfillment architecture that places the customer experience at the forefront while driving operational excellence and cost optimization. Our work directly impacts millions of associates and customers, making every day an opportunity to innovate and improve the way goods move around the globe.BASIC QUALIFICATIONS- Bachelor's degree in Engineering, Business, Finance, or related field- 5+ years of experience in project controls- Strong background in cost estimation and schedule development for large-scale projects- Proven experience establishing PMO processes and project control systems- Advanced proficiency in Microsoft Excel, Project, and data visualization tools- Experience with Agile and Critical Path Methods project scheduling methods- Experience with construction cost estimating methods- Experience with ERP systems and project management software ...

Amazon Transportation Services (ATS) Relay Operations Center (ROC) team is looking for an experienced, innovative, strategic, and creative Senior Manager to join the ROC and lead a world class team focused on customer excellence within the Program Management Office (PMO) and Quality & Learning departments. Come join our start-up culture, work fast and smart, while adapting and iterating quickly. As the Senior Program Manager for the program team, you will lead a team and be responsible for identifying and driving cross-functional improvement opportunities across the line haul network.The Senior Manager for this team will have the opportunity to own a portfolio of cross-functional projects to improve customer experience and save cost. The Senior Manager will be able to act as an internal consultant and will create long-term vision, implement strategies, and corresponding roadmaps using data, tools, and mechanisms. The Senior Manager has the opportunity to act as a bridge between operations teams, internal technology teams, and central support teams. The Senior Manager will work backwards from the customer to introduce disruptive ways of improving the customer experience within Amazon's transportation network with the goal of promoting Best in Class Performance.Key job responsibilities• Manage cross-functional transportation initiatives, organizing, and executing complex projects across multiple organizations• Partner with leaders across ATS to drive continuous improvement and lean philosophy at scale• Lead a team of Program Managers that manage strategic functions within our network• Work with program managers, business leaders, and executive teams to drive critical business initiatives• Develop, implement, and govern Key Performance Indicator (KPI) reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects• Establish and continually improve the consistency, predictability, and efficiency of the organization’s project delivery capability by providing leadership in best practices• Drive network-level performance improvement with our internal and external partners by designing and implementing systems, metrics and programs that maximize compliance and continuous improvement. This includes completion of root cause analysis on all defects and using these data to drive continuous improvement activities.• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customersAbout the teamThe ROC Ops & Tech Team is dedicated to the development of technology and processes that advances efficiency and elevates operational standards of the Relay Operations Center. To that end, we act as liaison between Technology/Science teams and ROC Operations & Support teams, to ensure that feature development aligns with customer needs and operations' priorities at global scale. In addition to owning technology development, our team has a significant focus on improving both internal and external customer experience through building best in class Quality, Learning, Programmatic, and Analytical solutions.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team is responsible to design fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.Key job responsibilitiesAre you an innovative leader that wants to design the next generation of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a high-impact engineer to our team in our Nashville. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our suppliers’ primary point of technical contact for your projects. Then, once the design is completed and approved, you will hand-off the project to our Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that the system you’ve designed is successfully installed, commissioned and launched.Your projects will include green-fields, brown-fields, and retrofits. Our team is responsible to design fulfillment centers, cross-dock facilities, specialty facilities (ex. reverse logistics, hazmat) and ground and air transportation centers throughout North America and Europe. Your projects will be a variety of template-based and designed-from-scratch.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.BASIC QUALIFICATIONS - Bachelor’s degree in Engineering (any discipline) or foreign equivalent or a related field, or 2+ years Amazon experience. - 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related - Experience must involve ownership/management of engineering design projects. - Proficiency using business/technical software like MS Excel, MS Project, and CAD software. - Ability to travel 20% globally. ...

Join the dynamic Transportation Services team with Amazon's TOM (Transportation Operations Management) division! We are seeking a Sr. Program Manager for our TOM Strategic Yard Design team. This role offers flexible location options at our approved ATS corporate sites: ATL12 (Atlanta, GA), BNA12 (Nashville, TN), SEA82 (Bellevue, WA), or WAS19 (Arlington, VA).As part of the TOM organization, you will be at the forefront of transforming how Amazon builds and operates its trailer yards. TOM is the critical link that connects our Fulfillment Centers, Sort Centers, and other facilities across the network through transportation yards. Over 10,000 Transportation Associates manage this vital yard space, overseeing incoming/outgoing trailers, driving inter-site transportation, and optimizing asset positioning.In this position, you will own the full lifecycle of complex, cross-functional test fit reviews, template development, and site drawing reviews to ensure compliance with Amazon Yard Design Standards working directly with the network-level business line teams responsible for building design and pre-construction. You will serve as the lead for consolidating and developing design change requests on behalf of the TOM organization to influence network improvements in safety, operations, sustainability, and future technology. The deliverables you are responsible for will influence VP-level decisions related to TOM staffing, critical technology and equipment, network yard capacity, and TOM program spending.Data ownership and the ability to leverage site-level yard design attributes to influence capacity decisions are also key responsibilities. This role will maintain a comprehensive repository of all pre-construction development data and liaise with key stakeholders to compile project details and provide feedback. You will identify and mitigate risks, solve ambiguous problems, and communicate program status and insights to business customers and leadership. To succeed in this role, you will work cross-functionally with teams in Global Realty Design, Network Pre-Construction, Design and Construction, Global Road Safety, Workplace Health & Safety, and TOM Field teams to drive meaningful change. This role is pivotal in ensuring TOM design compliance, supporting network growth, and influencing strategic decisions. If you thrive in a fast-paced, collaborative environment, are passionate about driving operational excellence, and are excited by the prospect of transforming Amazon's transportation network, we encourage you to apply!Key job responsibilities• Serve as lead for consolidating and creating change request and design change request to influence network improvements in safety and operations for our customers• Maintain repository for all pre-construction work by site within internal platforms (Asana, Smartsheet, and Quicksight dashboards) • Obtain and document all specifics regarding projects from key real estate and pre-construction stakeholders. Research and compile all available information for legacy and new launch sites• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) • Support test fit reviews, template development and review site drawings with customers, internal/external teams, and engineering teams to ensure compliance with internal standards • Ownership of Amazon Yard Design Standards development and adherence • Make timely, data-driven decisions to prioritize and solve problems• Build effective relationships up, down, and across organizations• Communicate complex concepts clearly to influence different audiences and levels within and across organizationsA day in the lifeYour day will involve working on large, cross-functional projects. This will include managing project deliverables, providing feedback on site and program requirements as well as communicating progress and risks to leadership.You will collaborate closely with business line stakeholders, central design teams, pre-construction and real estate to drive adoption and adherence of critical yard design standards. Throughout this work, you will need to think expansively about how real estate and yard design can impact operations and capacity. You will be tasked with constantly exploring new, innovative ways to drive improvements and efficiencies.About the teamThe Strategic Yard Design Team is comprised of four core strategic functions: long term capacity planning, new business integration, site specific design, and yard design execution. Long term inputs flow in a linear fashion beginning with network capacity and design at a program/template level. As concept designs and business requirement specifications are determined, site specific designs and yard capacity needs are determined. This role plays a key role in ensuring adherence to published yard design standards as well providing feedback and capturing data for sites and programs in development. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience with at least two disciplines within the construction industry, which could consist of General Contracting, Owner’s Representation, Commercial Development, or Engineering & Design, or similar. ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.We are looking for a Business Analyst with strong technical skills to develop data visualizations and build automation solutions that drive business decision-making and process improvements. The ideal candidate will leverage advanced analytical and statistical skills, possess deep knowledge of BI solutions, and have a passion for delivering impactful business insights.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities- Support cross-functional teams on the day-to-day execution of the existent program implementation- Generate complex queries to dive deep on process issuesBASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights ...

Come join a creative team of Operations Technology Engineers that builds the wired and wireless networks that power Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. We are looking for a Network Development Engineers to provide technical thought leadership in the design of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with making data motivated decisions, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer. In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business units globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both short term innovation and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come. About the teamNetwork Provisioning and Automation ‘NPA’ team consists of highly-skilled engineers who build all new Amazon fulfillment centers and transportation sites worldwide. These sites are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or Technology- 3+ years experience in a network focused hands-on technical role working with IP routing protocols (interior and exterior), technologies and platforms in large scale data center, LAN and/or WAN network environments.- 3+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- 3+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming, Infrastructure as Code, Ansible ...

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr. Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Sr. Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Sr. Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities- You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. - You will influence decisions on deployment and machine performance execution strategy to senior level leadership. - You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. - You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.- You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. - This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- BA/BS degree in Engineering or related STEM field. BS/BA in Business or Supply Chain with 5+ years of additional technical experience.- 5+ years of experience of infrastructure projects of new site or existing site deployment and ramp from initiation to closure.- 3+ years experience managing project portfolios, budgets and decentralized resources to execute project goals.- Experience working in a global environment while prioritizing and managing multiple responsibilities.- Ability to travel frequently both within country up to 75% and occasional internationally (~5%).- Experience in Robotics, Automation, distribution, manufacturing, or logistics.- Experience leading cross-functional teams/projects. ...

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.At Amazon, we're working to be the most customer-centric company on earth. To get there, the Global Engineering Services (GES) Launch Team needs talented, bright, innovative and driven leaders. The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The LC3 Team is seeking a qualified candidate that has a passion for delivering for their customers, becoming an expert in their role, has working bin configuration knowledge and experience, and understands how to work with cross functional groups. If you are looking for an environment where you can drive business innovation amidst various levels of ambiguity, this is an exciting opportunity to join a rapidly growing team within Amazon!Key job responsibilitiesAs the LC3 Program Manager II (IC) in the GES Launch organization, you will lead one or more sub-programs or specialty areas within the LC3 (Launch Capacity & Container Configuration) Team, such as Network and Legacy Standards and Support program. This role may be responsible for supporting cross functional network projects that improve LC3 processes and/or capacity planning efficiency across multiple organizations and regions. The role supports capacity and container configuration execution, documenting and maintaining standards for the LC3 team and supported legacy networks (buildings that are greater than 90 days after their launch date). The LC3 PM II ensures continuous improvement of the entire LC3 team through systemic issue correction and aligning team standards with network best practices.In this role, you will:• Improve project and process efficiency by optimizing cross-team processes that improve team efficacy and delivery• Help define program requirements and drive the team to meet program level goals• Work across teams and influence customers, roadmap priorities, and decisions as a subject matter expert• Support complex projects through scoping of requirements, assessing resources needed, and providing committed timelines of deliverables• Drive improvements to documentation over time based on lessons learned and stakeholder feedback• Relate supported initiatives to program level goals and KPIs• Other duties as assignedA day in the life• Monitoring the status of trouble ticketing request queues and future launch projects level setting duties across configuration team, tracking and resolving errors/tickets that are systemic issues• Reviewing and improving team-wide tools and standards to track milestone completion and quality of deliverables• Identifying and correcting systemic issues that may have team-wide process impact and cross-organizational project impact• Scoping requirements, assessing resources, and providing committed timelines for complex projects• Updating and maintaining documentation based on lessons learned and stakeholder feedback• Aligning team standards with network best practices and relating supported initiatives to program goalsAbout the teamThe LC3 Team is a support team within the GES Launch Team that supports capacity and label related efforts for launches, retrofits, and legacy sites. The team configures all of the capacity that a new building can maintain in Amazon Capacity Management System (ACMS) to ensure planned, configured, and physical capacity all match, while driving continuous improvement of the LC3 team programs through systemic issue tracking and alignment with network best practices. This team trains the local operation’s “bin meisters” that will maintain the site’s capacity configuration requirements for the life of the operation. LC3 also develops the label nomenclature standards and packages that are deployed at a site, and ensures all stations are configured for launch. In addition to managing launch sites, the team’s expertise is leveraged to own the network bin configuration standards. If a local site is undergoing a retrofit where capacity will grow/shrink, that activity is vetted through LC3.BASIC QUALIFICATIONS- 2+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor’s Degree in a related field or 2+ years' Amazon experience- 1+ years experience with Excel Skill Competency (Including, but not limited to SUM, IF, VLOOKUP, COUNT, MID)- Experience with planning, performance metrics, process improvement, and lean techniques- Experience with leading and coordinating multiple stakeholders across cross-functional teams to drive programs to successful delivery ...

As a programmer/analyst on this team you will be responsible for executing technical tasks with our sprint teams. The ideal candidate will have a strong technical background and able to develop code using a modern software language and have a desire to expand their technical capabilities.The ideal candidate must be detail oriented, have strong verbal and written communication skills and strong organizational skills.Key job responsibilities· Software configuration changes· Finding and fixing software bugs· Developing automated unit and integration tests· Assist with QA testing and software launches· Improve operational metrics and alarms on production services· Develop scripts/run queries to deep dive operational issues. Migrating applications to new AWS datacentersAbout the teamThis team will be responsible for migrating applications on AWS from one datacenter to another and supporting large updates across our systems BASIC QUALIFICATIONS•Bachelor's in Computer Science, Mathematics, Management Information Services or related field with 0 - 5 years of experience •Knowledge and ability to learn scripting languages such as SQL, Perl, Python, or Ruby •Ability to learn and write code in C, C++ or Java •Ability to understand functional/technical specifications and analyze data •Strong organizational and problem solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesize the results ...

Want to be a program leader who delivers new initiatives at scale to make our communities safer? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team!In this role, you'll take end-to-end ownership for programs that improve safety for delivery associates and the communities they serve. We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams at massive scale. Having the ability to solve complex, technical problems with simple, innovative solutions is a key skill-set in this role. We are looking for someone who can own an end-to-end program vertical, including design/ideation, stakeholder and leadership alignment, influencing partner team roadmaps, development of KPIs, and overseeing excellent execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines, and deliver at speed while developing a long term strategy. You will need to be a proven program and project leader and communicator, with the ability to apply analytical skills to problem solving.Key job responsibilities- Use customer feedback and analyze data to identify and solve complex problems in a highly ambiguous space.- Work with user experience and technical teams to build new programs and lead continuous improvement initiatives. - Create and deliver a long term roadmap in partnership with multiple teams. - Establish and deliver important new initiatives with broad impact to improve DSP on-road safety. - Define and document business requirements for new launches and enhancements, including functional requirements for technical teams.- Create new metrics to measure program performance and define success.- Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executives.- Enhance our current data architecture to improve data fidelity, enable scalability, and generate useable insights.- Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Program Manager will lead program development and expansion to improve safety of delivery associates. You will spend time gathering feedback from your customers and diving deep into data to gain insight into complex problems. You will use these insights to develop short and long term solutions by working closely with partner teams and understanding Amazon Last Mile technology. You will write documents to gain buy-in and present to senior leadership for approval. Then, you'll develop business requirements, success metrics, and manage end-to-end delivery.About the teamWe're a close-knit team that is responsible for designing and maintaining mechanisms with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to complex problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...