Deployment Eng, Tech Infra PM, OTS Deployment Engineering

The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment IT. Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.In your role as a Technical Infrastructure Program Manager, you will deliver projects focused on building, deploying, and managing physical IT infrastructure. You will collaborate closely with technical teams to troubleshoot issues and improve processes. You will work with stakeholders to drive operational efficiencies for our organization and customers. Managing scope creep, IT budgets, and ensuring timely delivery of milestones will be crucial responsibilities. With projects spanning multiple locations worldwide, you will coordinate onsite and remote teams, serving as the central point of contact. Your effective communication, coordination, and combination of deep technical and project management skills will be essential in your program delivery.Key job responsibilities• You manage complex infrastructure technology deployment programs• You plan and deliver on aggressive project timelines• You maintain deep technical knowledge regarding IT hardware and equipment standards• You work directly with vendors, customers, partner teams, and engineering teams as required to deliver on your goals• You have a solid knowledge of the business problems, workflows, technologies, automation/tools• You recognize when a proposed infrastructure build is too complex or risky and to mitigate you arrange additional reviews by senior engineers and escalate appropriately. • You own program communication included but not limited to, milestones, risks, issues, path to green, etc. to all key stakeholders. • You facilitate formal turn-over with onsite team, business partners and monitor deliverables until launch/project milestone is achieved.• This role will include travel (50-75%) to onsite projectsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS* BA/BS degree in a discipline that requires problem-solving, typically Data Center Technologies, Network Technologies, or Engineering* 5+ years of experience managing programs in a Data Center or Networking environment * 5+ years of Supply Chain Management experience, e.g., forecasting, planning, scheduling * 5+ years of experience conducting quantitative and qualitative analysis * Meets/exceeds Amazon’s leadership principles requirements for this role. * Meets/exceeds Amazon’s functional/technical depth and complexity for this role ...

Engagement Manager, AWS Security Assurance Services, LLC

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Service team, within GSS, is seeking a talented Engagement Manager to lead internal AWS, external partner, and customer teams and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping customers and partners remove constraints and accelerate their journey to AWS.Key job responsibilitiesSOLUTIONS- Actively looks for ways to improve process efficiencies and effectiveness.- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.- Ability to make decisions guided by policies, procedures and business plans with limited guidance.- Ability to apply business and financial acumen to achieve measurable business results for customer success.- Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.- Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.COMMUNICATION- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.- Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.- Plans and oversees the preparation and distribution of project communications.- Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.- Foster an inclusive and diverse work environment.TEAMING- Proven success in working with teams and executive leadership in a complex customer environment.- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.- Proven experience working in a matrix environment, managing multiple stakeholders.- Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.As a member of the AWS Security Assurance Services team, you are joining a team that invests in your success by providing comprehensive learning and mentorship programsThis is a customer-facing role. You may be required to travel to customer locations to deliver professional services when needed when travel resumes. We offer a flexible work environment to help you balance your work and personal life, while still remaining customer obsessed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years experience leading and delivering enterprise-level IT engagements.- 3+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO).- Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs- Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.- Bachelor's Degree, related technical field, or equivalent practical experience. ...

Sr. Ops Engineer, Deployment & Ramp, MSP Customer Experience, Mechatronics & Sustainable Packaging Customer Experience

In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr. Ops Engineer Deployment & Ramp, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers. As a Sr. Ops Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Sr. Ops Engineer sets standards and maintains quality within their scope of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well as addressing typical project management escalations that may arise during installations at construction sites or live operation warehouses. The ideal candidate is proactive and takes independent initiative to improve MSP technology. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Come help us make history! Project durations vary from a few days to several months, with travel across the US and, if the candidate is open to it, some international work. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.Key job responsibilities-You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition. -You will influence decisions on deployment and machine performance execution strategy to senior level leadership. -You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. -You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams. -This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. A day in the lifeIn this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.About the teamThe Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (RME, Ops, ACES, PE, GES, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and (III) Support (MSP CX-S).BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Experience managing project portfolios, budgets and decentralized resources to execute project goals.- Experience working in a global environment while prioritizing and managing multiple responsibilities.- Ability to travel frequently both within country up to 75% and occasional internationally (~5%).- Experience with Microsoft Office products and applications- Experience using CAD software (AutoCAD, REVIT, BIM 360, etc.).- Experience with procurement of equipment.- Experience in Robotics, Automation, distribution, manufacturing, logistics, or other warehouse environments.- Bachelor’s Degree from an accredited university.- Experience leading cross-functional teams/projects.- Knowledge of Project management tools ( PPM, Clarity, MPP or Jira) ...

Technical Infrastructure Program Manager, RME Global Electrical Engineering

At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.We are looking for a Technical Infrastructure Program Manager with expertise in electrical system design, inspection, testing, and maintenance to join the Base-Building Electrical Engineering team. The ideal candidate will be a highly motivated individual with a proven track record of designing & improving electrical system maintenance programs & policies, experience in developing and scaling maintenance based retrofit programs, has worked with cross functional teams to solve problems at scale and at a rapid pace, and has the ability to perform analysis on electrical systems in various ways (electrical testing analysis, protective relaying, power system design, short circuit analysis, commissioning, etc)Key Responsibilities: - Travel up to 60% of the time - Support deployment of voltage stabilization system across NA- Support, improve, and develop electrical maintenance programs and policies at warehouse locations, including audits of existing programs in compliance with local codes and global standards - Partner with Risk Management and other key stakeholders in changes to the electrical systems - Perform detailed calculations to establish standards and specifications - Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards. - Support operations, construction, and other relevant departments with electrical subject matter expertise - Conduct equipment failure investigation and provide mitigation solutions - Build relationships with electric utilities in support of Category Management to alleviate worst actor grid performance - Identify opportunity to invest in resilience via utility engagement, improvements internal to the facility, or tooling/guidance improvements for Field teams - Develop and implement procedures for monitoring, diagnosing, and maintaining performance of assets - Partner with Internal Audit, Risk Management, Safety, and/or Real Estate to review internal and external audit .findings related to electrical and related risks, including building authority audits, insurance audits, and similar.Key job responsibilities• Ensures compliance with the requirements of technical guidelines, standards, policies and statutory requirements.• Manage resilience retrofit support at scale to install voltage stabilization equipment• Recommends process, product or service improvements to meet internal and/or external business challenges and/or regulatory issues.• Contributes to the development of the team's functional strategy.• Conducts equipment failure investigation and mitigation.• Develops and implements procedures for monitoring, diagnosing, and maintaining performance of assets and operations.• Participate in investigations of all electrical related incidents and propose remedial actions to prevent re-occurrence.• Support On Call rotation for severity eventsA day in the lifeThis role will become an immediate contributor to the Electrical Engineering resilience investment strategy across NA. The Electrical Engineering team will initiate the investment plan in 1Q25, and the candidate will play a major role in planning and execution of the program. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe RME Electrical Engineering (EE) team is a global support to Field RME and Operations. The team supports three primary pillars - Electrical Safety, Reliability, and Resilience. Within these pillars, Global EE manages numerous programs to ensure compliance with regulatory requirements, reliability based programs to move the needle for electrical power system reliability, and needle moving improvements to resilience to solve downtime impact from grid disturbance.BASIC QUALIFICATIONS- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- 3+ years of technical infrastructure management experience- Knowledge of electrical manufacturing processes- Knowledge of electrical codes and standards ...

Principal Technical Program Manager – Amazon Transportation, Amazon Shipping

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. As a Principal Technical Program Manager (TPM), you will own writing technical specifications, running MBRs for org and keeping large program schedules from design to release on track. This role requires effectively partnering with other orgs within Amazon and managing launches. You will also be responsible for mentoring other L6, TPMs in the org.About the teamInclusive Team CultureWe’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 7+ years of technical program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Operations Manager, AFE Customer Success

Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Enterprise Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.Key job responsibilitiesContinual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as neededDevelop performance metrics to assist with driving business results.Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we useUnderstand the business impact of the trends and make decisions that make sense based on available data.Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performedAuthor and present weekly findings and the variances to goals, and present these finding in a review forum.Propose improvements to our optimization software and other tools for ease of use as well as efficacy.BASIC QUALIFICATIONS- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 1+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...

Sr PM. Network Optimization, Network Optimization, NASC

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of program or project management experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Global Export/Import Manager, Global Transportation & Logistics

Are you ready to solve complex opportunities related to global trade logistics? Amazon is seeking a visionary Global Export/Import Manager to spearhead our international IT asset transportation and shape our global trade strategy. This isn't just a job – it's an opportunity to redefine the boundaries of what's possible in global logistics. As our new global logistics single threaded leader for trade, you will: - Oversee the tactical execution of complex, multi-national IT asset transportation- Collaborate with diverse teams worldwide to craft innovative trade solutions - Pioneer strategies that transform ambiguous problems into streamlined operations - Drive unprecedented customer experiences through your logistical expertise Why you'll love working here: - Be at the forefront of cutting-edge logistics technology and practices - Enjoy the resources of a global organization with the agility of a start-up - Shape the future of global trade in a rapidly evolving digital landscape - Work alongside some of the brightest minds in the industry - Benefit from Amazon's renowned culture of innovation and customer obsession If you thrive on solving complex trade issues, have a passion for global trade, and want to make a tangible impact on a global scale, this role is your gateway to an exhilarating career journey. Join us in redefining the future of global logistics – one innovative solution at a time.Key job responsibilitiesRegulatory Compliance- Ensure compliance with international trade regulations, customs laws, and government policies.- Work with the Amazon internal Global Trade Services Teams (GTS).- Monitor and manage the proper filing of import/export documentation, including commercial invoices, packing lists, and certificates of origin.- Stay updated on changes in global trade regulations and communicate impacts to stakeholders.Logistics Coordination- Oversee the transportation of goods across international borders, including selecting and managing freight forwarders, carriers, and customs brokers.- Optimize routes, shipping methods, and carriers to minimize costs while maintaining service quality.- Manage delays, disruptions, or issues in transit and implement solutions quickly.Customs Management- Coordinate customs clearance processes for imports and exports, ensuring accuracy in tariff classifications, duties, and taxes.- Resolve disputes with customs authorities and prepare appeals if necessary.- Assist in valuations of products.Supplier and Vendor Management- Build and maintain relationships with third-party logistics providers, customs brokers, and freight forwarders.- Negotiate contracts, rates, and terms with service providers to ensure cost-effective and reliable services.Inventory and Warehouse Oversight- Coordinate with warehousing teams to ensure smooth inbound and outbound freight handling.- Manage inventory flow to avoid delays in shipment and ensure timely delivery to customers or facilities.Cost Management- Track and control logistics and shipping costs, seeking opportunities for cost savings.- Examine freight spend and implement measures to improve efficiency and reduce overhead. Risk Management- Identify and mitigate risks related to international shipping, such as trade embargoes, sanctions, and geopolitical issues.- Audit import/export documentation for errors or compliance risks.- Protect Amazon from all risks.Stakeholder Communication- Collaborate with internal teams such as procurement, sales, ops, and supply chain to align shipping plans with business needs.- Provide timely updates on shipment statuses, delays, or changes to stakeholders.Process Improvement- Inspect shipping processes and identify areas for operational improvement.- Implement technology or tools to enhance efficiency, tracking, and compliance.Performance Metrics- Track key performance indicators (KPIs) such as on-time delivery rates, freight cost per unit, and customs clearance times.- Prepare reports and dashboards for management to provide insights on global logistics performance.- Participate in Weekly/Monthly/Quarterly Business Reviews and vendor score-carding to ensure adherence to cost and business objectives.A day in the lifeAt Amazon, we're constantly pushing the boundaries of innovation to revolutionize global operations. In this critical role, you'll be at the forefront of defining and implementing cutting-edge solutions that drive the speed and scalability of OpsTech Solutions and our worldwide operations partners. We're seeking a visionary with a strategic mindset, coupled with the ability to execute tactically and solve complex problems. Your deep expertise in global trade, transportation, and compliance will be instrumental as you spearhead projects across multiple international regions, delivering on-demand solutions for seamless import and export operations. The ideal candidate thrives on tackling intricate logistics problems, demonstrating a relentless drive to achieve results and push beyond conventional boundaries. Your exceptional communication skills will be put to the test as you collaborate with diverse stakeholders across business, operations, and technology domains. This high-impact role demands the ability to work independently in a fast-paced, high-pressure environment, interfacing with stakeholders at all levels, and exercising sound judgment in ambiguous situations. If you're ready to make a significant impact on Amazon's global operations and shape the future of logistics, this is your opportunity to drive and innovate on a global scale.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamGlobal Transportation and Logistics (GTL)Our mission is to deliver what our customers need, where they need it, when they need it. Global Transportation and Logistics (GTL) is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience. We are a vital part of the OpsTech IT Supply Chain (SC) that, plans, sources, makes and delivers the IT equipment necessary to empower Amazon’s Worldwide Consumer Business. Supply Chain responsibilities include forecasting, capital planning, risk management, sourcing, order processing, scheduling, warehousing, assembly, provisioning, transportation, repair, replacement and disposal of IT equipment. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Proven experience managing customs compliance and regulatory requirements across multiple regions. ...

Senior Program Manager, Amazon Fuse

The Fuse team is seeking an experienced Program Manager is responsible for end to end operational management of retail categories in various Amazon international marketplaces. In this role you will work across multiple Amazon product, engineering, business, operations and marketing teams. This role has high visibility as you will be responsible for The job includes, but is not limited to creating annual plans and strategy for execution, ensuring operational rigor and designing high business impact processes. The individual will be the strategic point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.The individual will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Excellent communication and organizational skills are required along with the ability to anticipate, identify, and communicate risks to business, operations and leadership teams. Successful candidates for this position must have a proven record of delivering results through strong program management skills, creative problem solving skills and a passion for customer experience.The ideal candidate will be clearly passionate about the large opportunity that Amazon services presents. She or he will be hands-on, results oriented, and has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift fast. She or he is a strong leader who is analytical and data-driven, can prioritize well, communicate clearly and compellingly, and who understands how to drive a high level of focus and excellence. The role requires innovative thinking balanced with a strong customer and quality focus.Key job responsibilities- Develop and own playbooks to expand Fuse business across global marketplaces, including international expansion and bespoke regional requirements- Work with external customers and coordinate launches with retail and partner teams.- Owns communications and mechanisms with Amazon internal/ teams regarding variety of operational processes (Stores Teams, Tax, etc.)- Anticipate, identify, and communicate risks to accounting, finance, business and tech leadership, including project plans and recurring business review documents- Track and publish project status reports and communicate status updates with leadership teams- Work with engineering, product and operations teams to build solutions and align with the business objectivesAbout the teamImagine being part of an agile team, where your ideas have the potential to reach millions. Do you envision working within a startup atmosphere, while being able to leverage the resources of a Fortune-500 company? If so, this role could be for you.Our partnership marketing organization works across Amazon to bring our consumer service offerings, including Prime, Prime Video, Amazon Music Unlimited, Kindle, Alexa, and more, to hundreds of global partners across a variety of vertical segments. We focus on business growth and value creation for customers, reaching customers worldwide through programmatic and unique marketing campaigns with partners.Amazon Fuse partners with third party mobile providers to sell Amazon subscription services, such as Prime Video, Music and Kindle as apart of those mobile provider deals. Our business development team sources the third party providers to partner with and handles the business side of things. Fuse is available in over 50 countries and has about 4 billion subscribers.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Experience in communicating with and influencing a range of different stakeholders including senior management- Experience in managing large-scale programs or projects- Experience with data analysis and business case development, and managing programs from concept to implementation- Excellent oral and written communication skills and ability to communicate effectively with technical and non-technical teams ...

Business Analyst, Carrier Performance, Amazon Transportation Services (ATS)

Do you have a passion for customer experience and a mindset for data-driven problem solving? Do you want to be part of a team forging new ways to experience Amazon deliveries? We turned the transportation industry on its head by offering 363 day-a-year delivery, what will we do next? Middle Mile Performance Management (MMPM) is looking for a talented Business Analyst who will own analytics and develop solutions to drive insights and optimization for driving Carrier Performance improvements. As a member of this team, you will have an opportunity to be a thought leader in Middle Mile by working with a group of talented program managers, product managers, operations, and business leaders to design the Amazon network of the future. This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional activity and integration with transportation, tech, operations and finance. Successful candidates must thrive in a fast paced environment. Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The person in this role will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but preferred. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of the existent program implementation.- Generate complex queries to dive deep on process issues- Innovate to improve customer experienceBASIC QUALIFICATIONS- 5+ years of business analyst, data analyst or similar role experience- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Bachelor's degree or equivalent- Experience with SQL ...

RL Business Analyst, re:Cycle Reverse Logistics

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! re:Cycle Reverse Logistics is looking for a talented, driven, and analytically focused Business Analyst in support of our Reverse Logistics (RL) program. As a Reverse Logistics Business Analyst you will be responsible for developing metrics, dashboards and automatic solutions to support multiple initiatives within our global network focused on sustainability and recovery. Dashboard creation will support daily operations, track KPIs, and provide holistic performance measurements to be shared with internal and external stakeholders. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using metrics to drive accountability and process improvements. To achieve this you will need to partner with the multiple project leads to align on business needs in order to continuously optimize our end-to-end supply chain.Key job responsibilitiesWorking on a diverse project portfolio supporting Sustainability and recovery initiatives and strategy.Cross-functional collaboration across multiple business teams, Operations, Commercials, Program Management and Finance leadership.Coordination of global analytic roll-ups in support of project work and reporting as needed.Create new pipelines for automation, reporting & analytic opportunities by analyzing and understanding key processes.Document writing and presentations on key initiatives used to influence necessary business actions benefiting the RL Network.BASIC QUALIFICATIONS- Bachelor’s degree - 3+ years of business analyst, data analyst or similar role experience- 3+ years experience with data visualization using Tableau, Quicksight, or similar tools- Minimum 2+ years experience with SQL ...

Senior Mechatronics & Robotics Technician - Lebanon, TN

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years of experience demonstrating Safety Standards- 3+ years of experience in troubleshooting and diagnostics of MHE systems ...

Area Manager II - Clarksville, TN

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Senior Program Manager, On Road Staffing Design and Funnel Programs

The Sr. Program Manager, ORS is an omni-purpose role that is cross-functionally strategic, analytical, and influential. The scope of impact across the Americas (including LATAM!), directly supporting an organization of 100+ team members. This position requires a tenacious program manager with the ability to influence functional stakeholders from within Legal, HR, DSP and ORS. They serve as the tactical and strategic partner to the ORS team, in terms of the Delivery Serve Provider Delivery Associate (DA) hiring journey and candidate experience. The incumbent of this role is instrumental in driving org level business operations initiatives, cadences, and mechanisms, as it pertains to conversion initiatives for On-Road Staffing teams. The role is responsible for operationally prioritizing, tracking/management for the above strategic partners while driving the team’s vision, and adoption cross-functionally. In addition, they are responsible for anticipating future business needs, aligning goals to the need, and managing these initiatives through completion. They will own team metrics, while delivering regular progress reports on to senior leaders, impacting high impact goals, requiring navigating in ambiguous environments. The scope of this role spans the demand for strategic planning, inputs from large customer segments, such as, and (Legal, PPT, HR, DSP and ORS) requiring tradeoff decision making for resources, impacting team roadmaps. They will build, define, identify, and execute on projects that reduce DSP cognitive load while simultaneously improving funnel conversion. They will identify and solve for global opportunities by creating effective partnerships with other DSP Experience teams across Amazon, sharing best practices, enabling and evolving a way to identify continuous improvement for ORS. This role directly impacts VP level goals and requires broad analytical skills, program management, continuous improvement and an ability to be successful in a matrixed organization. The successful individual has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. The Program Manager manages unique and complex deliverables, and tactically quick-turn projects while demonstrating exceptional business judgement while constantly innovating and improving business operational deliverables and artifacts, suggesting new ideas and best practices to iterate and improve the business with a frugal and think big approach. This role is responsible for diving deep into processes, understanding current capabilities and limitations, and making critical judgement decisions about how to handle stakeholder requests. They think long-term and are willing to sacrifice short-term gains for the bigger picture.Key job responsibilities- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.About the team- To apply for this role, candidates must initiate an informational meeting with the hiring manager by clicking the “Request Informational” button at the top of the job listing. When you request informational your current manager will not be notified.- For more on informational discussions, visit: https://ivy-help-center.talent.a2z.com/article/2gLzMFp5I3TMfchHDv03w2?ref=share-button- To understand the internal transfer process and frequently asked questions, refer to: https://ivy-help-center.talent.a2z.com/article/5TdnwN6zJXjHvREhjtTdAJ?ref=share-button BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Data analysis; ability to assign measurement of success, running queries ...

Senior Program Manager-Amazon Transportation , Amazon World Wide Operations

Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a hybrid role, requiring Program Managers to be on-site at least 3days/week in corporate office. Some travel may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of the following locations: Seattle, Bellevue, and Nashville. We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- Demonstrated experience leading and owning cross-functional programs- Experience using Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, or similar functions ...

Sr. Manager, Capital Governance, GES Governance

Amazon is seeking an experienced and strategic leader to lead our Capital Governance team as a Senior Manager (L7). In this critical role, you will be responsible for overseeing and optimizing Amazon's capital allocation processes, ensuring that our investments align with long-term business objectives and maximize shareholder value. You will work closely with senior leadership across various business units to develop and implement robust governance frameworks for capital expenditures and strategic investments.In this position, you will lead a global team of professionals, analysts, and project managers spread across multiple regions and time zones. Your leadership will be crucial in fostering collaboration, driving performance, and ensuring alignment across the organization. You'll be responsible for developing talent, creating a cohesive team culture, and leveraging the unique perspectives and expertise of team members from various backgrounds and geographical locations. This aspect of the role requires strong cross-cultural communication skills, the ability to manage complex team dynamics, and experience in leading remote and hybrid teams effectively. Your success in building and guiding this global team will be instrumental in executing Amazon's capital governance strategies on a worldwide scale.As a key player in Amazon's financial strategy, you will be at the forefront of shaping how we allocate resources to drive innovation, growth, and operational excellence. This role requires a unique blend of financial acumen, strategic thinking, and leadership skills to navigate the complexities of capital decisions in a rapidly evolving global marketplace.This role offers a unique opportunity to have a significant impact on Amazon's future, working at the intersection of finance, strategy, and technology. You will be empowered to think big, challenge conventional wisdom, and drive meaningful change in how one of the world's most innovative companies allocates its resources. If you're passionate about financial strategy, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a global leader, we want to hear from you.Key job responsibilities1. Lead the development and implementation of capital governance policies, processes, and best practices across Amazon's global operations.2. Collaborate with Finance, Operations, and Technology teams to evaluate and prioritize capital investment proposals, ensuring alignment with Amazon's strategic goals and financial targets.3. Develop and maintain sophisticated financial models and analytics to assess the potential return on investment (ROI) and risk profiles of major capital projects.4. Partner with senior executives to provide strategic guidance on capital allocation decisions, balancing short-term needs with long-term growth opportunities.5. Design and implement performance metrics and reporting systems to track the effectiveness of capital investments and identify areas for improvement.6. Lead a team of Program Managers, providing mentorship and fostering a culture of innovation and continuous improvement.7. Represent the Capital Governance function in high-level meetings with VP/SVP executives.8. Stay abreast of industry trends, emerging technologies, and regulatory changes that may impact Amazon's capital allocation strategies.9. Drive cross-functional initiatives to optimize Amazon's capital structure and improve overall financial performance.10. Develop and maintain relationships with key stakeholders across the organization to ensure seamless coordination and execution of capital governance processes.BASIC QUALIFICATIONS- 7+ years of team management experience- 10+ years of program or project management experience- Bachelor's degree- Strong analytical skills with the ability to translate data into actionable insights and recommendations ...

Sales Development Representative, Amazon Freight

Amazon Freight is seeking a driven Sales Development Representative to identify and qualify new business opportunities for our freight transportation solutions. In this hunting role, you will use strategic outreach and consultative sales techniques to build pipeline and uncover potential customer needs that can be met by Amazon's freight offerings.Operating in a fast-paced, startup-like environment, you will apply your sales development expertise to generate qualified leads through cold calling, social selling, and other prospecting methods. You will develop a deep understanding of Amazon's freight products and the logistics industry to have credible conversations with prospects.This role allows you to hone your sales skills while collaborating cross-functionally with Amazon Freight's sales teams on go-to-market strategies, campaigns, and targets. You will accurately track all prospect data and sales activity in Amazon's CRM systems.Key job responsibilities• Prospect into target accounts and identify new business opportunities through strategic cold calling, social selling, email campaigns and other outbound tactics• Manage a qualified sales pipeline by developing a deep understanding of prospect accounts, logistics challenges, and supply chain requirements• Leverage product knowledge and consultative sales skills to position Amazon Freight's capabilities in alignment with prospect needs• Collaborate closely with Amazon Freight's BD reps to provide qualified leads and support the sales process through the full cycle• Accurately track all prospect/customer interactions and sales activity data in Salesforce CRM• Participate in marketing campaigns, events, and other lead generation initiatives to drive pipeline growth• Meet and exceed quarterly targets for qualified opportunities and other key metrics• Provide feedback to product and marketing teams to enhance Amazon Freight's go-to-market strategyA day in the lifeThe day begins by reviewing the pipeline and planning strategic outreach activities. A core focus is dedicated to prospecting into target accounts through cold calls, emails, and social selling tactics - leveraging research to tailor messaging around each prospect's logistics needs and how Amazon Freight's solutions can provide value. Throughout the day, there is close collaboration with BD reps to provide a seamless handoff of qualified opportunities ready for deeper evaluation. Before wrapping up, all prospect interactions are meticulously logged, pipeline metrics updated, and a plan prepared for the next day's prospecting activities.About the teamAmazon Freight is a new startup business within Amazon focused on developing an industry leading transportation product offering. We provide external freight customers access to the world class network and freight services used to operate Amazon’s own business. Our enterprise-ready freight offerings ensure our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation (Truckload, LTL, Intermodal).BASIC QUALIFICATIONS- 3+ years of sales experience- 4+ years of B2B sales experience- Experience analyzing data and best practices to assess performance drivers- Experience closing sales and generating revenue ...

Business Intelligence Engineer I, Global Logistics

Join Amazon's Global Logistics team as a Business Intelligence Engineer and help shape the future of our cross-border logistics capabilities. You'll build cutting-edge analytical solutions and data automations that drive efficiency and reliability in our import operations. This role offers a unique opportunity to work with a diverse, global team and make a significant impact on Amazon's supply chain.Key job responsibilities- Design and develop scalable data warehouse solutions and pipelines- Create complex data processing jobs using SQL, Python, and AWS technologies- Collaborate with stakeholders to understand business needs and deliver insights- Conduct advanced data analyses to support decision-making processes- Implement best practices in reporting, analysis, and documentationA day in the lifeYour day begins with a virtual stand-up meeting, connecting with team members across the US and Europe. You dive into analyzing a complex dataset related to import shipment delays, using your SQL and Python skills to uncover insights. By midday, you're collaborating with logistics program managers to translate these findings into actionable recommendations. In the afternoon, you're fine-tuning a Redshift query to improve dashboard performance, then jumping on a call with the data engineering team to discuss integrating a new data source. You conclude your day by documenting your progress and outlining priorities for the following day, ensuring continuous advancement of the team's analytical capabilities.About the teamThe Global Logistics Analytics team is a dynamic group of data enthusiasts dedicated to enhancing Amazon's cross-border logistics. We leverage world-class technologies and internal solutions to increase product selection and reduce costs for customers. Our team thrives on complexity, values continuous learning, and is passionate about using data to drive business decisions.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)- Experience with building and maintain basic data artifacts (e.g. ETL, data models, queries) ...

Senior Customs Operations Lead, INLT Customs Brokerage

Senior Customs Operations Lead is a part of Amazon’s internal Customs Brokerage Operation. The Operations Lead is a technically competent, hands-on driver of process change and high-level Compliance and Classification determination. The Lead is responsible for advice and guidance for our Customs Brokerage Entry Team. Beyond our Customs Team, it is critical this position builds strong client relationships as a proactive business partner resulting in his/her being a solution provider. The Lead anticipates client needs and educates on Tariff Classificationand Compliance requirementsKey job responsibilitiesOur Classification Lead serves to support for our Customs Brokerage Entry Team with technical Customs advice and decision making. The Lead will make daily determinations on Customs Entries based on shipment details and guide the Entry Team to make compliant Entry decisions while keeping a Customer Obsessed mindset. As such, this position will have regular contact with our customers to explain and assist with gathering additional details needed for Customs Entry into the United StatesBASIC QUALIFICATIONSLicensed Customs Broker*Customs Audit and Compliance Experience Focused on Harmonized Tariff ClassificationDetermination*Skilled at analyzing current procedures then developing and executing new processes.*Ability to effectively balance Compliance, Customer and Business needs ...

Sr. Brand Manager, Delivery Associate Experience, DA Lifecycle

The Amazon Delivery Service Partner (DSP) organization is looking for a Sr. Brand Manager to collaborate with partner teams to formulate strategic insights, establish brand standards, develop a holistic content strategy, and execute qualified marketing activations. To be successful in this role you will need to be able to influence and work with leaders across multiple organizations to apply these brand standards within the context of communications, uniforms, fleet design, and app configuration. You will need to demonstrate many of the Amazon Leadership Principles, including Customer Obsession, Ownership, Dive Deep, Learn & Be Curious, Invent & Simplify, Earn Trust, Think Big, and Deliver Results.Key job responsibilities- Deep dive perception gaps and formulate insights and action plans - Establish a north star vision and content roadmap- Build a brand development plan including assets, tone of voice, differentiators, and overall equity - Create a holistic content strategy to transform perception through marketing and advertising campaigns- Build a qualification mechanism to validate content prior to driving broad-based awareness- Deliver tools, mechanisms and solutions to help DSPs build equity within their teamsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...