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Amazon Worldwide Real Estate Growth and Development (WWRGD) is looking for a Program Manager with retail design or construction experience and proven project management record to own strategic, tactical, cross-functional and technology projects within the Worldwide Grocery Stores (WWGS) network. This is a key role to the execution and management of building the retail store network. It will be the primary POC with business leaders and provide project support and coordination with WWRGD Design, Construction, Finance, and Capital Planning teams. The role will create project plans, develop processes, drive execution, and manage communication to senior management on status, risks and process/product changes. Key job responsibilities* Manage new and existing programs, successfully delivering projects for the assigned portfolio* Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions* Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery* Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate* Influence design and development of strategic processes* Innovate to improve processes and continuously remove cost from our launches and operation* Work with program managers and business leaders to communicate and impact critical business initiatives* Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions* Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customersBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support the Vice President of the AMZL NA Operations team in Nashville, TN.AMZL (Amazon Logistics) NA Operations team receives packages from upstream Amazon facilities, including Fulfillment, Air and Sort Centers, then manages the last mile delivery execution to the customer’s home/business. This business operates 24x7 and spans the entire continental US and Canada through hundreds of unique locations. On a daily basis, our team strives to iterate and redefine the definition of world class in the speed and quality we deliver to our customers all while providing the best possible employee experience. This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to:Provide guidance and oversight to ensure compliance to all applicable Amazon WHS PoliciesPossess a thorough understanding of local/regional/domestic regulations and company policyLeads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associatesEstablishes high quality relationships with both site and regional leadershipMeasure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the planAnalyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’sAudit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulationsAudit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistentEnsure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS trainingMust be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start dateBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

We are seeking a highly skilled and experienced L5 Program Manager to join our Supply Chain Product Onboarding and Enablement (SC-POE) team. In this pivotal role, you will be responsible for designing, implementing, and optimizing end-to-end strategies for the onboarding and management of IT hardware products across Amazon's Worldwide Store Operations. As a member of the SC-POE team, you play a critical part in ensuring the seamless integration of new technologies into our global supply chain services. Your expertise will be instrumental in aligning the onboarding process with the evolving capabilities of our supply chain, driving operational efficiency, and fostering innovation throughout the lifecycle of IT assets. By aligning the onboarding of new IT products with the evolving capabilities of our supply chain, you will play a pivotal role in enhancing the operational efficiency, cost-effectiveness, and strategic value of our technology infrastructure across Amazon's Worldwide Store Operations.Key job responsibilitiesProduct Integration:- Develop and maintain the standardized workflows and governance controls for the product onboarding process.- Manage product lifecycles, end-of-sale/end-of-life planning, and engineering redesigns to ensure smooth transitions.Supply Chain Roadmap Management:- Serve as a strategic partner to the OTIE teams, aligning the IT product roadmap with the evolving supply chain capabilities and service offerings.- Identify opportunities to optimize supply chain processes and drive continuous improvements.- Establish robust governance mechanisms, control workflows, and approval processes to manage changes to launch design standards, BOMs, and construction build specifications.Stakeholder Management:- Work closely with regional Account Managers, Services Portfolio Managers, and other stakeholders to align the product onboarding with the broader supply chain solutions portfolio.- Facilitate cross-functional workshops and meetings to gather feedback, align stakeholders, and manage change throughout the onboarding process.- Serve as a subject matter expert, providing consultative support and guidance to various teams on product onboarding best practices.Process Optimization:- Establish KPIs and performance management frameworks to measure the success of the product onboarding process, driving continuous improvement.- Identify and implement process enhancements, automation, and innovative solutions to streamline product onboarding workflows.A day in the lifeCollaborating closely with cross-functional teams, including Engineering, Technical Product Managers, Finance, and Field IT, you will ensure the harmonious integration of new products with broader supply chain strategies and business objectives. Your ability to drive successful outcomes in complex, cross-functional projects will be essential in this position. You will be responsible for establishing robust governance mechanisms, control workflows, and approval processes to effectively manage changes to product specifications, build standards, and construction readiness. Additionally, you will leverage advanced analytics and change management expertise to guide stakeholders through the analysis, prototyping, testing, and validation of new product onboarding initiatives.About the teamOperations Technology Solutions (OTS) at Amazon designs, secures, and maintains advanced technical infrastructure and devices across diverse sectors. The Supply Chain Solutions (SCS) team, within OTS, serves as a strategic partner, empowering Amazon's global operations with an integrated, data-driven supply chain portfolio. SCS manages the lifecycle of OTS-SC services, aligning them with business strategies and customer needs. They orchestrate technologies and processes to optimize IT infrastructure and equipment flow across Amazon's ecosystem, ensuring seamless operations and customer satisfaction. SCS drives innovation, makes data-focused decisions on service investments, and implements effective change management strategies to enhance supply chain capabilities.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you looking for an innovative, fast-paced, highly-collaborative environment? If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon Grocery Stores, and Amazon Grocery Logistics.We are looking for a Sr. Program Manager to support our central Growth & Development Business Operations org. The Sr. Program Manager will sit on the Business Operations leadership team and work closely with leaders across Business Operations and the wider Growth & Development org. Key responsibilities will be developing and managing Business Operations’ ‘Rhythm of the Business,’ overall prioritization and project tracking, escalations, special projects, and more. The role will be responsible for communicating across a wide variety of stakeholder teams, leading and contributing to key business documents, and organizing and helping to prioritize and track projects across Business Operations. The role will also be responsible for resolving regular escalations by quickly gathering information and bringing together the right group of stakeholders.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Ability to manage multiple simultaneous projects and coordinate with internal and external stakeholders. ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Do you want to revolutionize the Grocery Shopping Experience? Come be a part of Amazon's next in-store initiative. In this role, you will exhibit a strong ownership mindset, taking the lead in developing and maintaining the program's master schedule, orchestrating cross-functional real estate planning, and communicating effectively with diverse stakeholders and teams. You will work closely with senior leaders, program managers, project managers, real estate experts, and operational teams to ensure the seamless integration of new fulfillment capabilities into Amazon's Grocery stores.Preferred Location: Nashville, TN. This role is not approved for remote, field based, or other flexible work arrangements. Key job responsibilities- Develop and maintain the comprehensive project timeline for the program, identifying and mitigating risks to keep the initiative on track- Coordinate the real estate planning and site selection process, aligning with Amazon's Grocery expansion strategy and ensuring optimal locations for future expansion- Facilitate cross-functional alignment on goals, priorities, and dependencies between the Whole Foods, Amazon Fresh, and Amazon.com teams involved in this initiative- Develop a deep understanding of micro fulfillment technology, grocery fulfillment processes, and evolving customer needs- Collaborate with internal teams, customers, and partners to identify opportunities for continuous improvement, simplification, and innovation- Partner with program managers to scope efforts, set priorities and milestones, and drive the successful delivery of the micro fulfillment program- Own program-level communication, accelerating progress through crisp and timely decision-making, clearing blockers, and escalating issues as appropriate- Influence internal and external stakeholders without formal authority, driving the adoption of new processes and initiatives.- Monitor program-level goals and metrics, supporting the vision of both the Grocery Business Operations team and the larger organization- Present program status and insights regularly to leadership teams, providing data-driven recommendations- Be prepared for travel up to 25% of the timeAbout the teamThe team's mission is to build a best-in-class development function, eliminating ambiguity and churn throughout the organization. By inventing and simplifying processes, and standardizing best practices, the team enables the real estate, construction, and design teams to focus on their core responsibilities efficiently. Through close collaboration with business partners, the team ensures alignment on goals and prioritization, fostering a cohesive and streamlined approach to project execution. With a commitment to innovation and simplification, the team strives to optimize workflows, enhance cross-functional coordination, and deliver exceptional results that support the organization's growth and success.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.As a Business Intelligence Engineer, you will develop datasets, dashboards, reports, and visualizations using BI tools, and provide data-driven recommendations to support strategic planning within Amazon Shipping. Additionally, you will deliver across planned projects that will improve overall cost and profitability for the business.Key job responsibilitiesData Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that can inform business decisions.Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to present data insights in an understandable and actionable format.Stakeholder Collaboration: Work closely with stakeholders to understand their data needs, provide data-driven recommendations, and support strategic planning.Tool and Technology Utilization: Utilize and stay updated with the latest BI tools and technologies to enhance data analysis and reporting capabilities.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects.This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team. If you thrive in an ever-changing environment, then we want to talk to you.About the teamThe grocery distribution center operations integration team (GDC OI) is a small group responsible for all projects impacting our network of three distribution centers. We connect upstream processes and systems with the GDC operations teams, ensuring that GDCs are setup for success. At the same time, we look downstream at the spokes with a similar viewpoint, and ensure that our actions are in their best interests. Key aspects of our team's role in the supply chain include KPI development, reporting optimization, process design, and executional leadership.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Customer Service (CS) is looking for a Senior Manager, to lead a team that supports our large and strategic B2B enterprise customers. The successful candidate will work proactively, and independently to collaborate with business and operations teams to deliver on functional requirements, reflect voice of customers, participate in high level process and technical solutions, and manage all operational aspects including maintaining project schedules, resolving or mitigating issues and risks, and communicating updates throughout the organization. Reporting to the WW Operations leader of ABCS, the role will work across the entire business, and be exposed to a wide range of functions from operations, finance, continuous improvement, technology, training, content, product management and post purchase experience. Role act as a critical member of the Operations leadership team helping to drive decisions across the organization. The Sr Mgr, Premium Servicing, to set and execute the strategic vision for large B2B customers in collaboration with product, sales, tech organizations and ABCS teams. The role requires a detailed understanding and ability to drive critical aspects of CS operation. The role needs a leader who is customer obsessed and balances long-term support vision with short-term customer needs. Sr. Manager will provide leadership support to Premium servicing teams globally.Key job responsibilities- Responsible for the strategy, overall direction and delivery on Enterprise Operations.- Partner with Sales, Product and Marketing teams to deliver large B2B customer needs.- Act as the voice of Customers and associate for strategic initiatives across the organization.- Create a strategic vision for teams to secure long-term growth and Business Customer needs.About the teamAmazon Business is one of Amazon’s fastest growing businesses, focused on enabling business customers to research, discover and buy business, industrial and scientific products in large catalogs. Our customers include individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly. Business customers have different and more complex needs than the traditional Amazon customer base.Amazon Business (AB) is a top, strategic opportunity to innovate on behalf of a new B2B Customer segment. BASIC QUALIFICATIONS- 7+ years of team management experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...