TN

Solutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential MHE retrofit projects with MHE vendors and providing engineered solutions to Operations Engineering for installation. We work closely with many internal and external teams to develop MHE solutions, which allows us to deliver a variety of solutions. Our internal stakeholders include: Operations, WW Engineering, Finance, Safety, ACES, RME, and Operations Engineering.• Develop the concept design in to firm engineered design while applying:• Design and install standards (Amazon, industry & local AHJ requirements)• Lessons learned from previous and similar projects• Local knowledge by working with site operations, safety and RME. • Key aspect of Firm Engineering process is to identify changes and deviations from RFP and proposal agreements. Drive CR process while being cost cognizant.• Firm engineering also ensures compliance with safety (egress, fire systems), landlord approval and permit submission process. • FIRE team has also ownership of critical MHE Design and controls / SCADA specifications. Owners conduct bi-annual document review process to incorporate changes and updates. Key job responsibilitiesDesign Skills:• Design and develop engineering solutions for complex material handling and storage challenges considering human/equipment interactions for the NA and Emerging Countries.• Lead and coordinate concept and firm design development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work with various teams (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can be made network standards• Lead the firm engineering process for various design reviews. Ensure the solution being developed meets or exceeds all Amazon standards.• Writing or reviewing design / functional specifications, design verification plans and test procedures for MHE equipment.• Driving projects to closure; ensuring that systems deployed, maintained, and meet regulatory requirements for certificationProject Management:• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Work with procurement and PMO to obtain initial ROM (Rough Order of Magnitude) pricing. Use this information along with other cost information to develop a CAR (Capital Asset Request) form. Ensure the funding for projects is effectively spent while ensure frugality is observed. • Must remain as the primary POC for all design, schedule, cost and safety related question throughout the life cycle of the project. Work effectively with operations and Ops Eng to address any schedule changes during execution. • Must be able to travel up to 25% A day in the lifeBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe team is open to hiring candidates from the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, ILBASIC QUALIFICATIONSBachelor’s Degree in Engineering, Design, or related field• 4+ years experience in a design related role• Ability to understand and validate design changes requested or proposed. • Ability to understand full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.• Design-in-Safety experience• Experience with complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing. Similar design experience in other industries can be considered. • Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). ...

Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team resolves payment issues related to daily freight movements into and out of our North American fulfillment network. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio. We are looking to hire an Accounts Payable Dispute Resolution Specialist to support the growth of our expanding Amazon Transportation Services network. In this role, you will ensure timely and accurate resolution of payment disputes of our carrier partners while upholding Amazon’s commitment to exceptional customer service. You will work independently and as part of a team to investigate payment discrepancies, reconcile payment-related disputes for our carriers, and contribute to payment-related process improvements. Success in this role requires strong problem-solving skills, attention to detail, effective communication, and the ability to deliver results in a fast-paced, ambiguous environment. Key job responsibilities• Resolve payment disputes for carrier partners by investigating claims and ensuring compliance with Amazon’s policies and SLA• Analyze payment discrepancies, calculate adjustments, and provide accurate resolution• Meet or exceed established daily resolutions goals and contribute to maintaining a seamless payment process• Prioritize and manage multiple cases while meeting deadlines• Track dispute resolution progress and maintain organized records of resolved dispute cases for reporting purposes• Communicate effectively with carrier partners to explain findings, clarify payment details, and resolve disputes professionally• Adapt to changing business needs by supporting payment initiatives, managing ad-hoc tasks, and contributing to special projects based on urgent team priorities • Contribute to process improvement efforts by identifying opportunities for greater efficiency, accuracy, and carrier satisfactionBASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Our team is currently working on a new experience that will shape the future of shopping and are seeking a talented software developer to lead and drive the development of this new feature.If you are thrilled about solving global-scale problems and optimizing Amazon's shipping network, then this is the perfect opportunity for you.As a software developer in this role, you will have the opportunity to design and lead the development of tooling which improves on-time package delivery rates and expand efficient disruption management mechanisms between multiple modes of transport. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team, owning design documents, and leading the productionalization of these tools. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. Along the way, you’ll learn a lot, have fun and make a positive impact on millions of people.We are looking for a talented Software Development Engineer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon is seeking a Project Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon’s Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer’s doorstep.We are looking for an individual who has experience creating scalable solutions to complex engineering problems. In this role, the Project Engineer will be responsible for designing, managing and executing the next generation of delivery station processes, equipment, and operations. This is a unique opportunity to own new innovative projects and mechanisms that will advance the intelligence of our last mile business.Key job responsibilities-Drive complex cross team programs at various stages of lifecycle.-Create transparency and predictability with roadmaps, planning, and partner management-Drive programs to deliver goals on time and exceeding our quality bar-Lead initiatives and complex cross-functional projects or programs in ambiguous and complex problem spaces-Participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs-Manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors-Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and vendor commissioning content and expectations-Work closely with vendors, suppliers and other teams to come up with innovative solutions-Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools-Define projects (scope, delivery, and budget), set objectives, analyze data, drive improvements to metrics, and influence resource allocation-Develop and manage budget and contract documents including RFPs, change order controls, and purchase orders-Support design development efforts for optimal solutions for the North America delivery network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layoutBASIC QUALIFICATIONS- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or another STEM field- 5+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation- 5+ years of experience directly managing and responsible for large material handling or automation projects- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems ...

Do you like creating dynamic and interactive experiences that bring people together to solve problems, skill build, or learn more about a specific topic? Do you have a knack for breaking down complex business problems into easy to consume workshops or breakouts? Are you creative in your approach to finding new and exciting ways to share content and information?Key job responsibilities- A natural storyteller with excellent writing skills - Comfortable taking macro messages and narratives and breaking them down into smaller, digestible topics.- Experience building a cohesive content program from scratch and shepherding it from ideation to execution. - Work closely with speakers to help craft their talks and presentations based on specific event goals/messages- A creative mind who likes bringing new ideas to existing projects and pushing teams to try new things.- Comfortable getting deep into a business line to understand wins, pain points, and opportunities that inform the overall content strategy and individual remarks. A day in the lifeThe Transportation Partner Experience (TPX) team supports a large portfolio of internal and partner events ranging from 50-4,000 attendees. As a content strategist for TPX, you’ll build online and offline content experiences that educate, motivate, and connect our audience to one another and to Amazon. This individual will own the end-to-end development and execution of the event content strategy. During the ideation phase, the strategist will work across business lines to understand the core narratives and any announcements that ladder back to the macro themes. The content strategy for each event will be brought together in a comprehensive plan showcasing the overall run of show, individual story lines for each speaker, and all-encompassing content messages. This document becomes the playbook for team members and speakers to operate from. As content shifts from ideation to execution, this individual remains an active participant, working closely with speakers and their teams developing content and scripts, providing feedback throughout the content creation process. Feedback should be crisp, concise, and aid teams in ensuringpresentations are at the right altitude, bring life to underlying narratives, are engaging, and thread back to other presentations/event touch points for a holistic story. About the teamThe Transportation Partner Experience team builds innovative and engaging community-focused products for internal and external Amazon partners, including the Delivery Service Partner Program. Small business are critical to many aspects of Amazon’s ecosystem and TPX helps these partners be successful by building communities that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who work in harmony with us to improve delivery flexibility, speed and reliability for our customers. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a Sr. Category Manager to strategically source products and services within our Global Procurement Organization, Equipment Category with a focus on MHE (Material Handling Equipment). The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements BASIC QUALIFICATIONS- 5+ years of supply chain experience- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

• Amazon Operations is seeking Project Managers with project management experience to own strategic, cross-functional projects within the Sub Same Day (SSD) program.• These roles require scoping and creating project plans, coordinating and driving execution, and communicating to senior management on status, risks and process/project changes.• Cross-team coordination and project management skills are essential.Key job responsibilities• Plan, direct, supervise and control the execution of all business, technical, fiscal and administrative functions of the assigned project. • Partner with customers and internal/external teams to ensure timelines and deliverables are met.• Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.• Manage project budget and approve all purchase orders.• Travel up to 80%.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. We are looking for a Senior Technical Program Manager with expertise in electrical system design, inspection, testing, and maintenance. The ideal candidate will be a highly motivated individual with a proven track record of designing & improving electrical system maintenance programs & policies, proficient in creating road-maps for the standardization and centralization of installation, commissioning, & inspection processes, and has the ability to perform in-depth analysis of trends in electrical system reports & internal/external audit findings related to electrical & related risks. Key Responsibilities:- Use electrical distribution expertise to develop programs, projects, network initiatives - Provide subject matter expertise in electrical distribution for - protective relaying needs, complex electrical design and retrofits, root cause analysis, and any need that may arise within the global electrical engineering team- Support annual budgeting cycles and planning- Develop and improve maintenance programs and policies for electrical systems at warehouse locations, including audits of existing programs in compliance with local codes and global standards - Partner with Risk Management and other key stakeholders in changes to the electrical system maintenance programs, aligning with insurance requirements as applicable, including system inspections and testing - Perform detailed calculations to establish standards and specifications - Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards. - Use computer-assisted engineering software to perform engineering tasks. - Support operations, construction, and other relevant departments with product development and testing - Audit electrical system maintenance practices globally to identify deviations and corrective actions. - Monitor trends in electrical system maintenance reports, and escalate as necessary to drive improvements to maintenance activities, or immediate corrective actions to electrical systems. - Support training and start-up of electrical system maintenance and impairment programs at new operations locations. - Develop and improve installation, commissioning, and inspection processes, including audit practices, related to electrical systems. - Partner with Internal Audit, Risk Management, Safety, and/or Real Estate to review internal and external audit findings related to electrical and related risks, including building authority audits, insurance audits, and similar.- On Call support 4-5 times per year providing 24x7 support to network emergency electrical needs A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS - Bachelor’s Degree in Electrical Engineering - 10+ years of electrical engineering experience - Experience using electrical engineering software - Knowledge of electrical manufacturing processes- Experience in Operational Maintenance role(s)- Experience managing electrical specific programs at scale - Written and verbal communication skills ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and motivated people. As a Sourcing Recruiter, you will cultivate talent sourcing channels, develop relationships with hiring managers, and close searches against tight deadlines. In this role, you will be responsible for talent attraction strategies and utilize your experience setting benchmarks and metrics.We need a talented Sourcing Recruiter to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Sourcing Recruiter will work with a team of peers including Client Leads and Recruiting Coordinators focusing in the areas of candidate talent search and placement, process improvement and strategy development. They will foster a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.The Ideal candidate must be able to successfully manage, prioritize and close searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to hit all customer SLAs. They thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done. The best candidates will draw on knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR business partners. They have a reputation for being exceptional at candidate generation, organization, possess strong verbal and written communication skills, have an ability to prioritize their time, demonstrate push back and a sense of urgency, and value providing amazing customer service.This role can be based in Seattle or Nashville.Key job responsibilities• Contribute to developing strategies related to recruitment that will contribute to the long-range growth, implement new processes and develop standard operating procedures that fits within Amazon's mission to deliver the highest quality results to the customer.• Recruit passive candidates and gauge candidate skill sets against open roles.• Build and maintain network of potential candidates through proactive market research and on-going relationship management.• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.• Work closely with Business, TA and HR leaders to influence and deliver a quality assessment and candidate experience through all aspects of the recruitment funnel.• Lead and/or participate in cross-business/cross-company special projects and initiatives related to talent acquisition.BASIC QUALIFICATIONS- 1+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a Supply Chain Manager/ Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.beKey job responsibilities - Collaborating on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs. - Strategically assessing how Middle Mile Box Truck most efficiently serves each program to identify opportunities and align with key stakeholders to insert Middle Mile Box Truck into the program decision-making processes. - Influencing third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance vendor engagement and growth. - Analyzing data accross databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed. - Identifying appropriate performance metrics for each program and ensure consistent measurement and accountability. - Traveling domestically 25% - 50%. BASIC QUALIFICATIONS- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

The Sr. Marketing Manager, On-Road Staffing (ORS) Marketing is an omni-purpose role that is cross-functionally strategic, analytical, and influential. The scope of impact spans globally across multiple geographies, requiring a thoughtful leader with the ability to exude tenacity. The role serves as the tactical and strategic partner to the ORS team, in terms marketing, creating conceptual designs, branded content for on and off-site marketing, and the overall experience for DSPs and their delivery associates. The scope of this role includes the ability to lead, innovate, and improve our global productivity, planning, and investment allocations within ORS Marketing through product and tech road mapping and ownership. This is a highly visible role that requires interaction and partnership with senior leaders across global teams to identify efficiency gains, best practices, automating the constant measurement of productivity, and deliver a globally scalable experience. This role requires a leader with solid analytical abilities, marketing processes skills, sound business acumen, product ownership, and exceptional written and oral communication skills. The successful candidate will be data-driven and have a strong understanding of marketing KPIs. They will be a self-starter comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced and ever-changing environment. They will need to track records of operational efficiencies, as well as, capabilities with budgeting systems, headcount tracking, and data visualization. Owning team metrics and delivering regular reports on progress to leaders, impacting goals that are high in impact and ambiguity, demanding strategic planning, and inputs from large customer segments, such as, (Finance, 3P, Legal, PPT, HR, DSP and ORS) requiring tradeoff decision making for resources, impacting team roadmaps. This person will be required to display a proactive approach in identifying effective creative strategies to enhance the customer experience keeping a close eye on industry trends. This person will have a genuine passion for experimenting with different creative treatments to improve customer engagement and possess excellent communication and presentation skills, enabling themselves to bring concepts to life for all stakeholders and gaining buy-in, and adoption. Key job responsibilities- Work at a strategic level to champion bold and creative ideas, and at a tactical level to ensure execution excellence of plans, that are designed to deliver scalable, efficient solutions based on global frameworks.- Identify strategies to improve the cost-effectiveness of the marketing efforts, without compromising the quality of the leads. - The ideal candidate for this position should possess a strong background in creative work. They should have previous experience in working in a global organization, be comfortable with influencing and collaborating with diverse senior stakeholders such as product designers, photo studios, and agencies to move towards an aligned vision.- Earn trust from internal and external partners, and balance competing priorities in a rapidly changing environment.- Derive critical insights by analyzing data, identifying opportunities for improvements, gathering requirements, and prioritizing requests.- Have a rigorous approach to problem solving and analytics, as well as produce, interpret, and draw conclusions from data.- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, as well as balance business needs versus constraints.- Gain and maintain awareness of labor markets and their impact on Amazon’s hourly staffing needs.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...

Are you passionate about building and managing world-class network infrastructure that powers global commerce? Amazon is seeking a visionary Senior Manager to lead our Network Infrastructure team supporting Amazon's global Operations network.In this critical role, you'll be at the helm of one of the world's most advanced and extensive network ecosystems. You'll drive the strategies that ensure seamless connectivity across our global facilities, from expansive fulfillment centers to last-mile delivery stations, keeping millions of packages flowing seamlessly across the globe.Key job responsibilitiesKey Responsibilities:- Lead the design, implementation, and optimization of large-scale LAN, WAN, and wireless networks across Amazon's operational facilities worldwide- Spearhead the adoption of latest network technologies, including SDN (Software-Defined Networking), SD-WAN, and next-gen Wi-Fi solutions- Oversee network security strategies to protect Amazon's critical infrastructure from emerging threats- Drive innovation in IoT connectivity to support advanced automation in our fulfillment and delivery operations- Collaborate with cross-functional teams to align network capabilities with evolving business needsWhat You'll Bring:- Deep expertise in enterprise network architectures, protocols, and technologies- Strong background in wireless technologies, including Wi-Fi 6/6E and private 5G networks- Experience with cloud networking and hybrid cloud environments- Proven track record of leading large-scale network transformation projects- Strong understanding of network security best practices and compliance requirementsAt Amazon, you'll have the opportunity to work with bleeding-edge network technologies at an unparalleled scale. You'll lead a team of talented engineers, solving complex challenges that directly impact millions of customers daily.Join us in our mission to build the most reliable, scalable, and innovative network infrastructure in the industry. Apply now and be part of the team that's setting new standards in networking!A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience in Engineering, Computer Science or related technical field- Excellent verbal and written communication skills, including the ability to communicate effectively with senior leadership in both technical and non-technical roles.- Experience leading teams responsible for the design and operations of mission critical infrastructure- 10+ years of industry experience in a similar environment.- Hands-on engineering experience in networking, large-scale distributed systems or a related field. ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our NACF (North American Customer Fulfillment) WHS (Workplace Health and Safety) team in Nashville, TN.The candidate will be comfortable in a fast-paced, goal-focused environment, while maintaining flexibility, and the ability to multi-task. This role requires attention to detail, understanding business priorities, organizational skills, meeting tight deadlines, juggling multiple critical requests, proactively anticipating needs, and driving improvements.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. *This role is open to multiple Amazon corporate offices.*BASIC QUALIFICATIONS- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Possess a thorough understanding of local/regional/domestic regulations and company policy - Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates - Establishes high quality relationships with both site and regional leadership - Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s - Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, and AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Rapid and Rural Logistics organization is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesKey job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to others*Ability to deep dive and leverage data to provide insights to drive business decisions. *This role may require up to 25% travel a yearBASIC QUALIFICATIONS- Bachelor's degree- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a is seeking a Media Production Manager to lead and oversee multimedia content development. This role will drive creative direction, manage production teams, coordinate video/audio projects, establish quality standards, and ensure timely delivery of engaging training content that elevates learning experiences for Amazon's transportation network.Key job responsibilitiesDevelop innovative multimedia strategies that support ATS' evolving business needsLead end-to-end multimedia production projects, including video, audio, and interactive content, ensuring alignment with ATS' Learning objectives and Amazon's quality standards.Manage a team of content creators, videographers, and editors while fostering a culture of creativity and innovation.Develop and maintain production schedules, budgets, and resource allocation plans to ensure efficient delivery of multiple concurrent projects across the ATS Learning portfolio.Collaborate with stakeholders, subject matter experts, and learning teams to translate complex transportation concepts into engaging multimedia content that drives learner engagement and retention.Establish and maintain production workflows, technical specifications, and quality control processes while staying current with emerging multimedia technologies and industry best practices.Identify appropriate performance metrics and ensure consistent measurement and accountabilityTravel 25% - 50%BASIC QUALIFICATIONSBachelor's degree in Film, Media Production, Communications, or related field8+ years of professional experience in multimedia production, with at least 5 years managing complex video/audio production projects4+ years of people management experience, leading teams of 5+ direct reportsExperience with video production workflows, post-production software, and digital content management systemsExperience partnering with senior stakeholders and managing cross-functional relationshipsStrong portfolio demonstrating successful delivery of professional multimedia projects ...

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.Who are we?At Amazon, technology is the backbone that enables us to deliver millions of packages to customers every day—on time and at low cost. Within Amazon Shipping, we are a passionate team within the Product and Technology organization, dedicated to transforming package delivery. Our mission is to drive volume by onboarding the industry's largest sellers and shippers, ensuring they reap the benefits of our innovative shipping solutions. We are committed to developing unique and customizable systems that provide exceptional value to both Amazon and our partners. Through advanced technology and engineering expertise, we create seamless integrations with shippers, vendors, and 3rd party carrier integration platform to optimize delivery efficiency. Our services can handle thousands of requests per second, making crucial business decisions that enhance the online shopping experience while fostering growth and evolution in this dynamic sector.Who we’re seeking?We are seeking a Principal Solution Architect with strong analytical skills and a passion for streamlining the customer shipping experience. You will serve as the technical advisor for our largest enterprise customers and liaison with our business development leadership team to unlock demand generation opportunities. This role requires a strategic thinker who thrives on ambiguity. A typical day will include collaborating with cross-functional teams, producing concise documents for senior leadership, and drive external customers and third-party platforms to integrate with our system. As a Principal Solution Architect, you will delve into the complexities of the customer and developer journey, designing solutions that enhance and simplify their shipping experience.You'll be accountable for delivering solutions and simplifying complex integration requirements to onboarding strategic accounts. You are an innovator at heart, who enjoys finding solutions for customer problems. In this role, you will identify projects from customer interviews and market research and develop foundational documents to facilitate solution design with the product, tech, and commercial teams. You must be adept at deep-diving into complex technical system, hands-on with code debugging, and proficient in identifying and resolving errors. You enjoy continuous learning and staying up to speed with the latest market treads and technology to accelerate innovation. You will be recognized as a thought leader and mentor, playing a key role in shaping the strategic roadmap for our organization.The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.Key job responsibilities- Define and lead the technical strategy for Amazon Shipping's partner ecosystem, ensuring alignment with long-term objectives and scales effectively across the global network.- Establish and maintain technical credibility throughout the sales cycle, providing comprehensive advice and support on the implementation and operation of our integration-focused products and services.- Lead the growth of Amazon Shipping API catalog by defining features that support complex partner needs and enhance developer experiences.- Act as a technical escalation point for both internal and external customers to resolve architectural challenges, ensuring partner integrations are scalable, secure, and high-performing.- Collaborate with internal engineering and product teams to influence Amazon Shipping API roadmap and prioritize features that drive partner success.- Analyze current processes, identify bottlenecks/ pain-points and evaluate opportunities to improve end user experiences, reduce time/ costs to integrate, improve CX and accelerate growth.- Develop and champion knowledge resources, such technical publications, whitepapers, and articles, for the developer and shipping community, with a strategic focus on promoting best practices and driving thought leadership at a senior leadership level.- Represent Amazon Shipping at technical forums, panels, and industry events, promoting best practices and standards in Shipping.- Up to 10% travelBASIC QUALIFICATIONS- 12+ years or more experience in building/ designing customer-facing API based products. The right person will be highly technical and analytical thinker, possess hands-on: software development/technical integration/consulting experience.- Excellent communication skills, both written and verbal, tailored for technical and non-technical audiences, along with conflict resolution abilities involving executive stakeholders, customers, and internal teams.- Bachelor’s degree in Computer Science, Engineering, or a related technical field. In lieu of a degree, 12+ years of related work experience in technical enterprise solutions. ...

Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it just as promised, what it cost Amazon, and what kinds of systems & processes must be running behind the scenes to power the whole operation?In the NA Direct Fulfillment (DF) team our wildly important goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered as fast as feasibly possible, safely, on time, in full...every time. To do this, we have to continually innovate in our supply chain, plan for, design and manage our evolving transportation and Vendor networks. The Program Manager, will work with the NA and other Regional DF teams to develop and integrate products, create processes, and build mechanisms that continuously improve the Customer Experience as measured by the Speed and Accuracy metrics, and also improve the Vendor’s ease of doing business and growth opportunity with Amazon. Key job responsibilities- Act as reputable partner across organizations: The Program manager will own the relationship between DF and various organization leaders to cultivate partnership, transparency and ownership requiring high level of relationship management skills.- Develop at-scale solutions: The program manager will conceptualize, trial, expand and scale solutions-based programs to improve on-time shipping and speed across NA- Lead cross-functional workstreams: The program manager will lead initiatives spanning across Product, Tech and Ops teams to automate and optimize various processes both internally and externally.- Data-driven: The program manager will be a relentless advocate of making data-driven decisions. They will challenge and refine proposals through their keen understanding of the business, applying statistical methods of analysis and ensure an evidence-based approach to programs.- Long term visionary: The program manager will take an open-minded approach and launch workstreams prioritizing long-term value alongside developing their charter.- Stakeholder Communication: The program manager will own creating, refining and presenting documents of their charter to senior leadership. The leader will demonstrate ability to peer-influence as well as gaining alignment across teams.A day in the life-Directly outreach to vendors to root-cause and execute scalable solutions to improve delivery accuracy and speed for our largest marketplace, North America.-Work with Product, Tech and other Ops stakeholders to contribute to development of processes and new launches-Manage, execute and report to leadership by owning a specific program with scope and impact across North America-Conduct deep dives using various data analytics tools to derive meaning from data and present to leadership with proposed next steps-Own end to end various initiatives that requires working cross functionally and holding Tech & Non-Tech teams accountable-Act as reputable thought partner for various stakeholders to validate business opportunities by thorough business understanding and analytical knowledgeAbout the teamThe North America Direct Fulfillment is a fast growing, dynamic team responsible for driving operational excellence and growth for an alternative fulfillment channel shipping directly from the Vendor to the Consumer. We've several big plans to better fulfill our customers with a wider selection while being at benchmark for delivery accuracy and speed. You'll be working with a diverse team focused on driving growth, improvement while having fun!BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of leading large complex programs experience- 3+ years of data analysis experience- Bachelor’s degree in Business, Analytics, Supply Chain, Statistics, Engineering, Transportation, Operations Research or other Operations disciplines ...

The Consumer Recruiting Team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Amazon. This candidate will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. Responsibilities: • Scheduling interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates • Updating candidate records and job postings in recruiting systems and confirming new hires • Providing follow-up correspondence to candidates on recruiting status via phone and email • Tracking recruiting activities and providing candidate status in a weekly report • Coordinating the post-interview debrief meetings and providing debrief materials • Identifying opportunities for improving candidate experience and scheduling efficiency • Assisting in the coordination of other recruiting activities as needed BASIC QUALIFICATIONS- 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience- Bachelor's degree or equivalent- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint ...