Site EHS Manager

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional.Responsibilities include but are not limited to: Possess a thorough understanding of local/regional and federal regulations and company policy. Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. Must be able to work flexible shifts which could include day, nights, and weekends.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Security & Loss Prevention (S&LP) team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Security & Loss Prevention often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting ...

Sr. Software Development Engineer, Ring Subscriptions

Ring is looking for an experienced Sr. Software Development Engineer to help build new initiatives on our growing Billing and Subscriptions team. The Billing and Subscriptions team is critical to expanding our services business and support our customers. The ideal candidate will be curious, creative, goal-oriented, and excited to support other internal team members. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security. You will own the maintenance, design, development, and deliver of features that delight our neighbors and support our mission. You will have the opportunity to directly contribute to new initiative and services within the Ring ecosystem that enable advanced features like video recording, computer vision detection, voice assistant integrations, among others.Key job responsibilities- Design, create, and update functionality for the Ring Billing and Subscription services used by our customers across Amazon and Ring using reusable, test-driven & efficient code.- Advance the architecture of the application and developing highly scalable systems & APIs that can support a growing business.- Engage with internal (Engineering, QA, Product, Marketing, Support, etc.) and external stakeholders to lead technical discussion for new product features, analyze feasibility and provide estimates.- Identify opportunities to improve the user experience on the platforms by researching & incorporating new capabilities to increase efficiency.- Own the operation excellence, tech debt & security roadmap for the team and prioritize & deliver working closely with Product teams.- Mentor team members to build scaleable & maintainable solution by leading design review, performing code reviews and participating in defect analysis/RCA.A day in the life- Build new features and provide maintenance, support and enhancements for existing ones.- Create documentation related to the services, APIs and software the team supports- Take ownership of the team's platform by participating in on-call support/rotation.- Interact with other Ring and/or Amazon engineering teams on a daily basis- Work closely with Product team to review requirements and help in prioritization of both the feature & tech backlog. About the teamRing, since its founding in 2013, has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience building complex software systems that have been successfully delivered to customers- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Healthcare Product Solutions Architect, Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Do you love opportunities to combine your deep technical depth and healthcare domain experience with the chance to transform an industry? Would you like to imagine the possible, collaborate on ideas with the top companies in the world and some of the best talent within AWS to see those ideas come to life? If so, you might be interested in joining AWS Industry Products as a Product Architect.Key job responsibilitiesAs a Product Architect you will... - Leverage your domain depth to develop ideas that create new innovative products, services or solutions to address real-world problems. These ideas may come from your own experiences, key customer partners, or other groups within Amazon.- Create technology solutions and evolve them as we gain new insights and understanding. You understand how to decompose big ideas into discrete and deliverable components and often roll up your sleeves to get stuff done.- Use your wisdom to assess whether things are possible with the knowledge of today, how they might be achievable with further development of existing solutions, or when things require new research and science.- Keep close ties with the consumers of our services and look around corners to help us better anticipate future needs. You know how to take those insights and develop them into concrete proposals.- Travel up to 10%, including potentially international destinations.A day in the lifeHere at AWS Industry Products (AIP), we ideate, build and evolve products by applying Amazon’s culture of innovation and AWS’ digital technologies to solve industry problems. We work in small teams staffed with leading domain experts, development teams, scientists, architects, and product leaders. We use the skill and scale of AWS to make a connected world achievable for all businesses. When we succeed, we’ve built or significantly improved a readily-consumable product that removes industry barriers. You will help us envision and build the right technological solutions that can scale to meet our customers needs.About the teamOur team intentionally attracts, develops, and retains amazing talent from diverse backgrounds. Yes we get to build really cool services that anchor healthy businesses, but we also think a big reason for our success stems from the inclusive and welcoming culture we cultivate every day. We’re looking for teammates who are enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Area Manager II - New Stanton, PA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Network Install Technician, Infrastructure Delivery, Data Center Operations (DCO)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.Physical Requirements:All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilitiesKey job responsibilities• Moving and implementing large enterprise equipment• Installing Fiber and Copper cabling and patching cabling between equipment• Ensuring proper safety and security standards are maintained during cabling and rack installation,• Following well established hardware installation procedures and break-fix activities• Safely using material handling tools and equipmentTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be providedAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ year of experience in any of the following or similar technical or vocational roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management ...

Program Manager, re:Cycle Reverse Logistics

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides IT Asset Disposition services to other Amazon companies with a specialization in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!re:Cycle Reverse Logistics is looking for a talented, driven, and highly organized Program Manager in support of our Reverse Logistics program as we scale demanufacturing capabilities to support upstream customers. As a re:Cycle Reverse Logistics Program Manager, you will be responsible for overseeing and coordinating the development and expansion of how datacenter hardware is processed through the reverse logistics network. Your primary goal will be to ensure that associated input projects are completed on time, within budget, and meet the objectives outlined by stakeholders. This includes partnership with internal technical teams to develop KPI metrics, developing monthly business reviews that drive progress on project goals, understanding of operational process and program objectives/SLAs, and customer centricity to drive adoption and expansion. In parallel, close collaboration with external service providers to monitor performance management and cost efficiencies. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using strong leadership, clear written and verbal communication, and focused metrics to drive accountability and expedite execution. As a Program Manger, you find clear paths through roadblocks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will have an ability to take large, complex programs and break them down into manageable pieces, develop functional and technical user stories, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical thinking and leadership are essential to success in this role.Key job responsibilitiesLead the planning, execution, and delivery of multiple projects simultaneously. Develop comprehensive project plans, including timelines, and resource efficiency measurements. Working on a diverse project portfolio supporting Hardware processing, Sustainability, recovery initiatives, and strategy.Serve as the primary point of contact for internal and external stakeholders, including Operations, Commercials, Customer, Environmental, and Finance leadership. Regularly communicate project status, milestones, and risks, and address any concerns or feedback in a timely manner.Coordination of global monthly business reviews with associated metrics and narrative including document writing and presentations to influence necessary business actions benefiting program adoption and further global expansion.Partnership with reporting teams to develop new reporting & metrics to monitor efficiencies and SLA commitments. BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Security Program Manager, Security Program Manager

Amazon Web Services (AWS) is the leading cloud provider of virtualized infrastructure, storage, networking, messaging, and many other services all over the world. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.The AWS Data Center Security team is looking for a creative, innovative, results-oriented program manager in the Northern Virginia/Greater Washington D.C area to lead security and security-systems projects and programs in the data center environment. The ideal candidate will be able to contribute to a collaborative and productive environment with a strong service-oriented culture among multiple diverse and highly skilled teams of project and program managers. These teams are responsible for the design, installation, and evolution of physical security systems and programs to include intrusion detection, access control/management, CCTV, screening, emergency response, etc. A successful candidate will have the ability to manage difficult and interdependent projects with a regional impact. You will be responsible for enabling the interpretation of Threat Assessments and AWS Physical Security Standards to assure the proper security mitigations are selected and implemented to meet the unique challenges in each area. You will be responsible for collaborating cross-functionally to assure each data center meets the high standards AWS sets for physical security. You must also ensure local security teams have the technical knowledge and resources necessary to meet the ongoing physical security mission. Key job responsibilities• Project Management for physical security systems related to new construction, expansion, and retrofit projects.• Preparation of physical security project lifecycle management including bid packages, specifications, drawings, code compliance, vendor management, budget, change orders, and close-out documentation.• Contemporary knowledge of emerging physical security technologies to assess their applicability within the AWS physical security program.• Provide Subject Matter Expert (SME) support for leadership to make strategic decisions regarding technology and procedure.• Balance performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc.• Manage vendors for the on-boarding, RFQ, bid, contract, QA/QC, and support processes.• Effectively and accurately manage multi-million dollar budgets for infrastructure projects and initiatives. • Collaborate across teams and provide support for global initiatives.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS - High School diploma or equivalent - 5+ years’ experience in physical security project management. - 5+ years' experience in Security Operations experience in technology, manufacturing, or similar industries, to include access control systems, CCTV, and defense in depth strategies. ...

Technician II, re:Cycle Reverse Logistics

*Please Note: This role is for 2nd Shift, and will be performed from the hours of 5:00PM-1:30AM. This schedule is subject to change at a later date.re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!re:Cycle Reverse Logistics is looking for a Technician for its Reverse Logistics operation based in Greencastle, PA. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, reuse, recycling, and other circular economy initiatives.The Technician will work in all aspects of the Reverse Logistics Operation including: Receiving, Shipping, De-manufacturing, transportation of material using powered industrial trucks (PIT), and inventory control. The technician must have strong attention to detail and prioritize safety, security and accuracy in their daily tasksThe ideal candidate will have experience working in a warehousing, reverse logistics, manufacturing, or de-manufacturing environment. They receive parts, maintain inventory, and check-out parts as needed. They are responsible for loading and unloading shipments and transporting parts between different locations. This position involves frequent lifting of materials and products. Technicians will be required to keep precise records of all commodities going in and out of the facility. They will be able to use their knowledge to determine which task or SOP is needed to properly test components. They must also maintain the cleanliness, organization, and safety of all work spaces.Key job responsibilities• This role must be performed from the hours of 5:00 PM to 1:30 AM• Receive parts, maintain inventory, and check-out parts as needed.• Loading and unloading shipments and transporting parts between different locations.• Frequent lifting of materials and products.• Keep precise records of all commodities going in and out of the facility.• Use their knowledge to determine which task or SOP is needed to properly test components• Maintain the cleanliness, organization, and safety of all work spaces.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience with Microsoft Office products and applications- Work 40 hours/week, and overtime as required- Work 10 hour shifts as needed ...

Sr. Transportation Manager

Our Senior Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success, which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Transportation Manager is responsible for all aspects of the operations of the TOM teams within a specific node and may include responsibilities for stand-alone sites as well. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the TOM organization. Multiple roles are expected across the network with flexibility for location based on candidates current location and relocation preferences.Strategic Responsibilities & Deliverables:• Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for TOM• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.• Establishes objectives and metrics for safety, quality, productivity, and customer experience• Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable• Mentors and develops leaders and staff• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.• Works closely with support staff (HR, Finance, Safety, IT and other leaders) to build and secure support and resources for projects and initiativesBASIC QUALIFICATIONS- A completed Bachelor’s Degree in a technical field from an accredited university- 5+ years direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment- Experience with performance metrics, process improvement, and Lean methodologies- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays ...

Assistant Manager, Rural Super Rural (RSR) Operations

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. As an Assistant Manager in our Rural Super Rural (RSR) operations, you will:- Lead and engage your team to maintain the highest levels of safety, quality, attendance, and performance- Ensure customer orders are delivered on time and to the right location- Support, mentor, and motivate others- Collaborate with support teams to meet business objectives- Work in a dynamic, fast-paced environmentEXPECTED HOURS & ENVIRONMENT- This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.- Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).- Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.IMPORTANT INFORMATION: - This position is fully onsite at an RSR delivery station and is NOT remote.- This position requires in-role training at an operating site which will be 4+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Key job responsibilities- Support, mentor, and motivate others- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectivesAbout the teamRapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!BASIC QUALIFICATIONS- High School or equivalent diploma- 6+ months of leadership experience in a retail, distribution or similar environment- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Must be18 years of age or older- 1+ year of experience with computers and Microsoft Office (including Outlook, Word, and Excel) experience- Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach as well as continuously climb and descend stairs ...

Quality Assurance Engineer II, Ring

As a Ring Solutions BSP Quality Assurance Engineer, you will join a group of hands-on, passionate, and seasoned professionals developing innovative life safety and lifestyle products. Testing is primarily focused on qualifying and releasing custom hardware, embedded Linux distributions, embedded firmware, and maintaining releases centered around Ring Solutions products.Key job responsibilities- Qualify daily developer stories and tasks to approve for deployment- Work with other QA members to develop test strategies to effectively qualify Ring products to meet high quality standards and release schedules- Assist in developing test plans for embedded devices and embedded Linux platforms - Understand component test strategies for product architecture and where necessary, make quality trade-off decisions at the feature level- Assist in automation of implemented frameworks- Simplify and extend team development, test, and operations processes; recommend and improve quality metrics- Proactively report product readiness status to stakeholders and effectively apply solutions that assess and mitigate quality risks for product releases- Troubleshoot and isolate bugs to help developers research the root cause of problems, and track defects through resolution- Take ownership of problems (even when outside your own domain), propose solutions, and either drive their resolution or ensure a clear hand-off to the right owner- Assist interns and new hiresA day in the life- Working in a fun and fast paced environment, with a team of very talented professionals- Qualifying features and functionality on cutting edge Ring products- Trouble shooting and performing root cause analysis for challenging issues- Collaborating with other QA and Development team members and stakeholders- Supporting external partners in the manufacturing processAbout the teamThe Ring Solutions Systems Team is a development team specializing in embedded Linux board support and embedded firmware based devices. We are a self-sufficient group that works closely with the hardware design engineers to bring up first run designs. We develop products and help bring them to life from concept to the store shelves. Another core piece of our Systems Team is our Quality Assurance team. Developers and QAEs work closely to get features across the line and delivered. We also work very closely on topics of device security in the development and manufacturing processes.BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...

Manager of Construction, MLZ Data Center Construction

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As our Data Center Manager of Construction (CM MGR), you will be a part of a diverse, upbeat, and creative team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient and cost-effective designs. You will:• Own project scope, quality, schedule, and budget for construction of new builds or general capital projects.• Own construction project management and oversight of construction related activities.• Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.• Be a leader in your specific discipline (construction management, building services, architectural, electrical or mechanical engineering).• Represent Amazon’s owner’s representative on construction sites daily, as, interacting with construction trades. At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding, execution, and final hand-off to our customers. We develop innovative data centers for our Customers.Key job responsibilities• Be Amazon’s construction representative on multiple data centers building and capital improvement construction project sites from construction start through hand-off to operations.• Direct interface with construction general contractors during the construction bidding, award, execution, punch-list, and closeout phases.• Create construction project Scope of Work (SOW) and Request for Proposals (RFP).• Conduct negotiations with general contractors and evaluate bids and proposals with detail and accuracy.• Manage and drive cost, schedule, and quality while managing construction contractors and vendors.• Perform construction project management activities, including management of documents, submittals, RFIs, change orders, invoices, quality, scope, and schedule.• Drive construction teams to troubleshoot and perform root-cause failure analysis on equipment failures.• Support commissioning and integrated system testing and oversight.• Support operations of installed facilities, including review of procedures, best practices, and maintenance initiatives.• Support capital request creation.• Analyze and report construction progress and financials.• Record and report key construction metrics to team members and management.• Contribute to construction initiatives aimed at improving construction efficiency and increasing data center resiliency.• Provide constructability reviews for civil, structural, electrical and mechanical designs for new or optimization of existing data centers.• Be a leader within the group, and within internal and external data center support teams.About the teamAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering science plus 10 years of relevant construction experience, OR 14 years of relevant construction experience in lieu of a degree.• 5+ years of experience directly managing, mentoring, leading, and coaching teams of construction professionals.• 5+ years of experience hiring, promoting, disciplining, and developing teams of construction professionals.• 6+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical, and plumbing (MEP) plants.• 6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution and 5+ years of experience managing construction of complex electrical and mechanical engineering systems, including large scale power distribution or generation, and cooling systems. ...

Android Software Development Engineer, Ring

We are looking for an experienced Android engineer to join our team at Ring working on cross-team mobile initiatives to improve both the customer and engineer day-to-day experience.The successful candidate will be comfortable operating in an ambiguous space with strong technical ability, project management skills, and background in building solutions from the ground up. You must be able to think and act both strategically and tactically. You should be innovative, have effective engineering leadership and communication skills, and be team oriented. You must excel in navigating cross-team efforts in a variety of modern mobile technologies and be adept at delivering highly scalable, simple solutions that our customers will love.Key job responsibilitiesRing is looking for an Android Engineer to join our Android application team.You will:- Develop and deliver mobile app features, UX flows, and UI components- Collaborate with product and UX teams to develop maintainable features- Work to continuously improve code quality, code maintainability and app performance- Mentor other developers and help raise the mobile app development bar- Work with modern android development tools and principles such as MVVM, Android Navigation Component, Data Binding, RxJava, Dagger, Retrofit, Kotlin, Coroutines, Gson and othersBASIC QUALIFICATIONS- 3+ years of Android development experience- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Maintenance Manager, RME

DESCRIPTIONMaintenance ManagerReliability, Maintenance, and Engineering (RME) is hiring for Maintenance Managers!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Maintenance Manager will lead a team of facilities associates, as well as potentially supervise Area Maintenance Managers, and will ensure a safe working environment for all.Responsibilities include:• Support the Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.• Develop and design innovative solutions to difficult problems, manage outside contractors and be on call for emergencies.• Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.• Work with local site Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.• Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.• Facilitate technical and safety training, as well as help to develop professional development of departmental Maintenance technicians.• Mentor all Maintenance technicians by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.• Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.• Work with site Finance team to develop, set and track budgets.• Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.• Develop capital spending plans, facilitate cross-functional project planning and perform cost analysis.• Own and promote excellent housekeeping.• Participate in weekly network Maintenance calls and periodic Maintenance Manager off-site conferences.• Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil)- Ability to travel to various sites as needed.- 5+ years’ experience in the distribution or manufacturing field with equivalent experience in the mechanical or electrical field.- Experience in the following areas:- Automated conveyors systems and controls- Electrical and electronic principles- Blueprint and electrical schematic reading- CMMS programs- Preventive maintenance procedures- Industrial electrical- Industrial controls- Industrial electronics- Industrial PC literary- N.E.C.- Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors- Ability to multitask and prioritize many different projects- Six Sigma Certification- Understanding of Lean Manufacturing PrinciplesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years of employee and performance management experience- 5+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience- 7+ years of facilities management, office management, corporate administrative services, or hospitality management experience- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site Procurement Manager - New Stanton, PA

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Site Procurement Manager for the Amazon Fulfillment Center team, you will own the site’s indirect procurement operation responsibilities, including forecasting, inventory management, purchase order management and Vendor management of 3rd party service providers. You will lead supplier management KPI and metrics reporting, and work with stakeholders to find and understand deviation and improvement areas. You will provide procurement leadership and align with the building leadership team to drive efficiencies and improvements at the site(s).MAIN RESPONSIBILITIES:· In partnership with the Procurement Operations Manager, provide procurement operations support for the fulfillment center, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, supplier management, procurement transaction and expediting support· Lead team of non-inventory receivers to ensure building has adequate resources and is set up for success· Develop deep knowledge of non-inventory items and align with like buildings to drive best practices· Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network· Develop relationship across the building and network to ensure best practices are being shared and implemented· Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics· Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy· Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions · Work in partnership both internally and with suppliers to develop innovative solutions to provide Procurement support to the Operations network· Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon· Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.· Partner with Category team to manage and maintain supplier scorecards. Partner with AP, Suppliers and various internal teams to ensure timely resolution of vendor payment issues · Support the procurement operations and category management teams· Work is done in a warehouse environment that requires frequent walking around the building. You should feel comfortable working in an environment with varying temperatures as many buildings have dock doors that open throughout shifts. BASIC QUALIFICATIONS- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 1+ years of employee and performance management experience- 3+ years of supply chain experience- 3+ years of supply chain operations experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience with supplier or vendor relationship management ...

Fraud Specialist , AMER LP PA 02

The Fraud Specialist position is responsible for finding, documenting and maintaining, all Customer/ FBA/Vendor/Retail fraud. They will be the link between Corporate Teams and the Fulfillment Center, as well as between the other return centers. The Fraud Specialist position plays an integral role in the return center by stopping fraud from being processed, stopping bad actors from being reimbursed and reducing controllable expenses. The Fraud Specialist will be responsible for the tactical and strategic handling of all fraud items, they will ensure controls are in place and the team is educated on how to spot fraud. This person will maintain a physical area where fraud items will reside until resolution, if sidelining items is absolutely necessary. The Fraud Specialist will assist the Operations team with ongoing fraud training for Problem Solve, conduct stand up announcements on fraud awareness and identification, and conduct audits on fraud detection. This individual will be required to submit a daily and weekly summary of all fraud cases and Bad Returns Workflow submissions along with pending fraud and required resolution.Overall responsibilities also include the following:· Process all Customer/FBA/Vendor/Seller Fraud and submit BRW· Submit Report daily to LP on new Cases· Daily reporting on BRW, Cases and Backlog.· Oversee Process w/ Problem solvers- Train how to document and how to identify· POC for TRMS, WW Customer Returns and BRW (Wiki-BRW)· POC for Rover Team (Wiki-Fraud)· POC for LP and ASIST· Accountable for keeping track of open aging fraud tickets across the return center and is responsible for participating as onsite escalation contact, where and when appropriate· Accountable for making sure that all Fraud tickets get prompt response and resolution, meeting max of 7 day dwell time since first arrival.· Responsible for training and supporting all customer returns and warehouse deals associates and managers with customer fraud.· Responsible for training and supporting the advanced detection associates in the department.· Assisting the floor as an associate resource, training associates and verifying SOP compliance.· Helping support daily management of department duties; including allocating labor and assigning jobduties· Reviewing and updating SOP as requiredBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...

Operations Manager - Carlisle, PA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Fresh Grocery Associate - Broomall, PA

Work Address: 2940 Springfield Rd, Broomall, PA, 19008  Pay Rate: $16.25 per hour Availability Requirements: Shift availability is dependent on operational needs. Part-time: Shift availability required 3 days per week, including Saturday and Sunday Anytime: Minimum of 4 hours of availability weekly. Sunday-Saturday. Standard blocks of time will be offered to choose from based on store availability. Shifts are between 4 a.m. and 12 a.m. and may be up to 8 hours longCertain shifts require up to 40 hours per week during your training period. Once training is complete, standard scheduling will begin. You will be compensated for the training period at the hourly rate shown in your offer letter. Please note, training hours vary based on shift and are not guaranteed.     ...