NY

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Customers often struggle to understand Amazon's large selection and are looking for key differentiating factors that set one item apart from another. A rare opportunity is available to build new features that address this customer problem in Amazon Search!Hundreds of millions of customers. Billions of queries per year and dollars in revenue. The scale and impact of Amazon search is HUGE and we need smart and creative engineers to imagine and develop innovative cross-device features worldwide. Come help us deliver features you can show off to your friends and family!The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. Everything from the moment a customer clicks into the search box to when they view search results. We use data mining and usability data to develop new features and we test them through hundreds of A/B experiments a year. This immense amount of data allows us to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.On a day-to-day basis, you'll be part of a close-knit team of engineers that are agile, data driven, and highly collaborative. You'll help analyze customer behavior, propose ideas and solutions during sprint planning with your team, implement big ideas, and then measure the results. Engineers on our team have proposed ideas that have impacted millions of customers and generated millions of dollars in revenue.You should be a well-rounded software engineer, with expertise in building large-scale web applications and/or low-latency services, optimized for performance. You should love working with designers, user researchers, applied scientists and product managers on shaping customer facing projects in multiple parts of the Amazon website.Key job responsibilities- Act as a technical leader and mentor, collaborating closely with product managers, designers, and other engineers across the organization.- Influence our product direction through significant development contributions and technical leadership.- Work with modern web development technologies to improve customer workflows.- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.- Develop and maintain scalable distributed real-time systems using Java.About the teamThe Search Customer Experience Endorsements team is responsible for developing innovating cross-device features that help customers find products that stand out from others. Our efforts include badges or CX elements that highlight items as overall picks, top sellers, and top rated. This team is newly formed in 2024 and will own a roadmap of 12+ badging experiments across the website and own the Amazon's Choice badge end to end.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Do you want to be part of an organization that is designing and launching a large scale Grocery business? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on customers and working backwards? If so, the Amazon Grocery Logistics (AGL) Operations Finance team is looking for an experienced leader with a record of achieving results.The AGL Finance team seeks a Finance Manager to partner with our Supply Chain business partners on operational performance, financial analysis, long term strategy and execution. Experience in this team opens up several career opportunities across Amazon.The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, and an ability to work in a fast-paced and entrepreneurial environment. Excellent verbal and written communication skills are also critical in this role.Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps.- Delivers weekly/monthly financial close. Uses financial systems and advanced MS Excel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations.- Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution.- Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.- Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes.- Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them.About the teamThe AGL team owns the unique operational capabilities required to support Amazon Fresh and Whole Foods Market Online. Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our Grocery businesses. Our teams experiment, fail fast, learn, and scale rapidly, and we have a culture of data-driven decision-making.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of advertising tools within Sponsored Products and Sponsored Brands that drive discovery and advertiser growth. Our brand identity and understanding products are strategically important to our advertisers, helping them propel long term growth across retail and marketplace businesses. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to create world-class brand intelligence models and products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.Within Advertiser Growth organization, the Brand Intelligence team is on a mission to make Amazon the best in class destination for shoppers to discover, engage and build affinity with brands, thereby making shopping delightful, and a personalized experience. Our team builds the central brand understanding foundation for Amazon ads and beyond. We focus on enabling brands to align customers' shopping intent and position its unique value proposition via Amazon Ads. We provide large-scale offline and online brand understanding data services, powered by cutting edge Machine Learning technologies (e.g., Large-Language-Model, Multi-Modal Deep Neural Networks, Statistical Modeling). We also enables advertiser to manage their brands through intelligent and efficient UX, enabling advertisers to measure their ad performance at the granular levels (e.g., sub-brands, child brands, peer brands etc.).We are looking for an entrepreneurial product leader to lead and scale Ads Brand Intelligence program to drive shopper and advertiser experience. As a Principal Product lead for a foundation platform, you will be responsible for defining the vision, strategy, roadmap, and build strategic relationship with partners to create and build innovative advertiser and shopper's brand experiences.You will be required to think big, dive deep, have bias for action and deliver results on Advertiser and brand growth solutions. You will work with cross-functional teams, engaging directly with customers of all sizes and teams across Amazon. In your day-to-day work, you will closely collaborate with engineers, ML scientists and other leaders on expanding the breadth and depth of Brand Intelligence foundational service, stay curious on learning the latest ML technologies’ strength and limitations, and aligning with cross organization business partners on building next generation Brand Ads products.We are looking for visionary and innovative individual who is passionate about ML/AI technology, customer experience, and ready to make a lasting impact on the industry. The successful candidate must have problem solving skills, business judgment, technical depth and demonstrated experience leading initiatives that involve multiple cross-functional teams. We are looking for an effective leader to execute both strategically and tactically, and someone who is excited to take on an ambitious, and ambiguous program.Key job responsibilities- Develop the vision, product strategy, and product development of key Advertising services and experiences with industry-wide impact.- Create buy-in for the product vision both internally and with key external partners.- Drive the first and subsequent launches for the service both from product and Go-to-Market perspective- Develop detailed business requirements and user stories that can be used to create product specifications and architecture for each product or feature.- Work closely with engineering teams and program management to deliver products. Manage prioritization and trade-offs among customer experience, performance and operational support load.- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.- Communicate your plans to internal stakeholders from across and at all levels within Amazon through 2-6 page documents.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of packages each day and fulfilling customer orders from all over the world. Amazon is seeking a Finance Manager to help own critical functions within the rapidly growing Middle Mile org.Experience on this team opens up varying career opportunities across Amazon such as transitions to other business lines, project management roles, and/or management opportunities locally, regionally, and globally.This role will be part of the Middle Mile FP&A team supporting Surface Transportation. In addition to owning month end close reporting, the Finance Manager will partner with Middle Mile and Operations Standardization and Automation (S&A) teams as we build standardized reporting solutions and automation to improve middle mile planning speed, quality and cost structure.The successful candidate will demonstrate the following abilities: they have strong financial modeling skills, technical aptitude to analyze large data sets, clearly communicate financial data analysis findings with stakeholders, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with leaders and various business units across Amazon. A typical day in this role provides an opportunity to innovate by building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders, and solving complex problems that effect company-wide strategic decisions. Candidates should demonstrate strong verbal and written communication skills as direct interaction with leadership is common.Key job responsibilities- Lead Surface Transportation monthly reporting. This includes delivering monthly financial close by generating cost bridges, partnering with key stakeholders to generate narratives for senior leadership, and distilling key insights on the impact of KPIs on our performance- Play a key role in our journey for process simplification, standardization, and automation. - Provide financial support to business partners on key initiatives that improve the quality of deliveries, speed of delivery and/or reduce costs- Identify risks, evaluates impact, proposes changes, and implements improvements to remediate gaps.- Proactively partner with managers to prioritize and focus on high-impact activities and to de-prioritize those which are unlikely to drive material improvement.- Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 5+ years of finance experience, or Master's degree and 3+ years of finance experience ...

The BIL Measurement Lead will create a framework for consistent and accurate measurement of BIL campaigns, including the identification and rollout of the tools, templates and mechanisms needed to scale the framework to the organization. With new experiences and tactics being developed every day, the BIL Measurement Lead will consult BIL teams delivering campaigns and their Account Manager counterparts on campaign metrics and set-up. When custom experiences cannot be measured by existing Amazon Ads tools or methodologies, the BIL Measurement Lead will propose solutions or measurement experiments to help fill these gaps. They will act as the liaison between BIL and Ads Measurement teams, advocating for brand customers who invest in our most complex, difficult to measure campaigns. Key job responsibilities-Propose and continuously improve a BIL measurement framework that allows us to measure repeatable and never-done-before campaign experiences-Consult Solutions Managers and Account Managers in Ads on our most complex campaign measurement set-ups, including those with complex endemic and non-endemic KPIs -Liaise with measurement teams to communicate the unique needs of complex, full-funnel BIL campaigns-Apply technical understanding of measurement systems to ensure correct campaign setup for unique campaign experiences or KPIs-Propose the correct 1P or 3P measurement tools for unique, online and offline ad experiencesAbout the teamBrand Innovation Lab (BIL) is an award-winning advertising team that conceptualizes and executes bespoke advertising experiences for brands who invest in media with Amazon Ads, scaling successful campaign elements as new products or features in existing products. BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Experience with Doubleclick (XSM, DFP), AdJuster or Salesforce ...

Are you interested in building the next generation, cloud-based commerce system for AWS? AWS Commerce Platform (CP) allows customers to purchase AWS services. CP teams tackle some of the hardest scalability, performance, and distributed computing challenges in the world, processing trillions of events per month. We are looking for a talented senior software development engineer who has a passion to develop distributed systems at scale to help build the next generation of AWS internal services. As a foundational system we scale with the growth of cloud computing at Amazon. The Monetization Product and Engineering (MPE) team is responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year. These include but are not limited to enabling: monthly bill run process for highly specialized custom contracts, generating and delivering monthly customers billing statements, automating and maintaining bill audits via implementing an easy-to-use configurable audit framework.Key job responsibilitiesAs a Senior Software Development Engineer on MPE team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. Key responsibilities:- Define system architecture, own and implement specific components and help shape the overall billing experience by bringing perspective and context of current technology choices and guide future technology choices.- Lead projects that require work of multiple engineers.- Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing.- Collaborate closely with product managers, program managers, architects and PE from within and cross-functional teams across Billing and CP orgs.- You will take responsibility for technical problem solving and creatively meeting product objectives in ambiguous scenarios where customer problems are defined but technology strategy is not yet defined.- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performance.A day in the lifeYou thrive in a fast-paced start-up like environment and want to invent the future. Your expertise is deep and broad; you start with the customer and work backwards to develop a coherent vision for services that support the flexibility and scale that customers expect from us. You have built and operated systems that support high-end business complexity and scale with simple and elegant solutions. You have a passion for the potential of computing to improve people’s lives, and a proven track record of leading teams through complex technology delivery. And you are the technical expert that can take on architectural challenges to innovative solutions, while demonstrating leadership, technical competence, and craftsmanship.About the teamWe are a team of software engineers and data engineers responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year via software services that scale to the need and seamlessly integrate with exiting CP solution stack.BASIC QUALIFICATIONS- Experience as a mentor, tech lead or leading an engineering team- 7+ years of non-internship professional software development experience- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...

Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon and the leader in providing secure, reliable, scalable, and innovative services that help over a million businesses, governments, education, and not for profits across the globe scale and grow! AWS provides a wide set of scalable services to meet customer needs.The AWS Global Deal Strategy and Programs (GDSP) organization is responsible for the Private Pricing Program. The Private Pricing Analytics and Insights (PPA&I) team owns building scalable analytical solutions that enable the GDSP organization with actionable insights to make data-driven decisions. This role will focus on Data Engineering, and Analytics related to the Private Pricing Program, requiring deep technical skills, strong business acumen and a deep analytical background to provide actionable data-driven insights and decision support.As a Senior Data Engineer on this team, you will drive efficiency in data handling processes, setup product analytics, drive advanced analysis and build new metrics which are key inputs to improve the health, scale and growth of the Private Pricing Program. You will work collaboratively with the business leaders (including the VP of Private Pricing), operations, and engineering teams on many non-standard and unique business problems and support business initiatives by collecting required and related data from external/internal sources.The ideal candidate should have strong communication skills and ability to prioritize effectively to ensure timelines are met. You will own projects E2E, from engaging with customers to production and delivery of a suite of tools used by the organization to make key business decisions. You should be a self-starter, comfortable with ambiguity, able to think big and be creative (while still paying careful attention to detail). You think in terms of architecture, not just code. You proactively work to improve the consistency and integration between your team’s BI solutions and any related systems or artifacts.Key job responsibilities• Owning the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs• Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using AWS services and internal tools• Build and deliver high quality data sets to support data scientists and customer reporting needs.• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers• Translate basic business problem statements into analysis requirements.• Use analytical and statistical rigor to answer business questions and drive business decisions.• Find and create ways to measure the customer experience to drive business outcomes.• Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.• Write queries and output efficiently, and have in-depth knowledge of the available in area of expertise. Pull the needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert to make it analysis-ready.• Recognize and adopt best practices in reporting and analysis: integrity, design, analysis, validation, and documentation.• Troubleshoot operational quality issues.• Review and audit existing jobs and queries.• Recommending improvements to back-end sources for increased accuracy and simplicity.About the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture:Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Bachelors Degree in relevant Technical Field ...

North America Fresh Stores with Amazon Grocery is hiring for a Finance Planning lead for the NA Fresh Stores FP&A team. The Fresh business spans Stores and Operations for all of North America.Key job responsibilities• Compile and lead financial results and operational plan reviews including reporting for all planning cycles Guidance/OP1/3YF/OP2 • Provide strategic guidance, tactical direction, and decision support to business and finance partners• Be the single threaded leader and SME for all planning related deliverables for NA Fresh and partner with WW Grocery FP&A teams, • Drive automation and scale of financial reporting. Simplify process for internal stakeholders (e.g., finance peers, and business partners)• Drive finance communication with partner teams on product performance and financial impact, including identification of risks and opportunities• Provide insights and clarity on team opportunities to leadership and stakeholders.• Partner with business teams and Finance stakeholders to help develop short- and long-term reporting, models and forecasts• Lead key analytical projects that influence senior leadership decision makingA day in the lifeWe are looking for an L6 with strong modeling skills and financial acumen. The ideal candidate for this role is someone who is passionate about the customer experience, who thinks/acts globally, and who will contribute with strategic and impactful reporting. This role requires a self-starter with bar raising skills in financial modelling and project management, as well as a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations. They will need to demonstrate the ability to manage a wide range of problem-solving situations requiring extensive use of data modeling and analysis, as well as working with stakeholders across the org to operationalize and scale new and existing planning processes and tools. They need to be a proficient communicator and writer, and be able to consolidate complex strategies into a concise and simple narrative for the NA Fresh Stores leadership (L10s and L8s).This role garners high visibility with regular interactions with various finance, business and tech teams and leaders across Amazon to grow your career and scope. About the teamBe a Part of a Unique Growth Story!Grocery is the next great growth opportunity for Amazon! With the 2017 acquisition of Whole Foods, and rapid growth in new store formats and online delivery, Grocery has quickly become a must win category. Amazon Fresh Stores Finance is well positioned to help the business drive growth, and unlock the full potential of the Amazon flywheel.As our team continues to grow, we are looking for individuals that enjoy a challenge and have a desire for professional growth opportunities and continuous learning. Experience in this team opens up several career opportunities across Amazon and within the broader Amazon Fresh Finance team and Operations Finance organization. Individuals in this role have advancement opportunities to support different businesses and multifunctional teams, to lead new programs and projects.This role partners regularly with a broad range of finance and business leaders across the Amazon Physical Stores, Retail, Tech, Grocery, Whole Foods Market, and WW Operations organizations.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. Amazon’s video ads program is fast growing segment of our business, and offers opportunities for advertisers to show case their brand and product via video. Our Streaming TV advertising program includes opportunities within premium content and live events, providing unparalleled measurement. Amazon Advertising is seeking an Account Manager to support our Mid-Market team within our Large Customer Sales organization. This is an exciting opportunity to support our rapidly growing Streaming TV business, reporting to the Senior Manager, Account Management. This role will be focused on activating and growing net-new business. As the primary account owner of net-new business post-launch, ideal candidates will over-index on ownership and an ability to automate whenever possible. Candidates should excel at leveraging Amazon strategies and performance insights to drive revenue growth through upsells and renewals.Key job responsibilities* Sales Account Manager generates advertising revenue through upselling post-launch through performance insights and strategies* Automate through client education of self-service tools and existing, relevant auto-pitches and automated content* Intake of converted pipeline and full ownership of sales calls post-launch, delivering superior customer service.* Earning Trust while influencing buying decisions.* Map account strategies, aligning resources and uncovering which of our video products best serve the advertiser’s needs.* Establishes credible relationships with agencies and advertiser decision makers* Prepares and delivers customized sales presentations to clients.BASIC QUALIFICATIONS- 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Do you believe that details matter and want to be part of a growing, global team?If you enjoy working in an environment that fosters career development, ownership, with opportunity to optimize processes this is the role for you. We are looking for a bright, well organized and self-motivated Executive Assistant to support 2-3 Directors in the Ads Finance team. The team is looking for a driven individual with a history of high performance to support this growing organization.Key job responsibilities• Management of complex calendar and scheduling to support the Directors.• Manage both domestic and international travel and process expense reports. • Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events).• Assist the EA team to foster a cohesive and effective work environment.• Work closely with the leadership team and other Executive Assistants across the organization to provide support to the organization.A day in the life• Proactively manage complex calendars to ensure deliverables are met.• Coordinate calendars across multiple teams to proactively plan for key business cycles.• Effectively and proactively supporting Directors and other team members.• Act as a gatekeeper by balancing customer obsession and backbone.• Ensure timely action by organizing, prioritizing, and addressing sensitive, confidential information and requests.• Submit expense reports.• Coordinate global schedules, travel arrangements, and seamless meeting logistics in a cost-effective manner.• Coordinate closely with Recruiting teams, Facilities team, HR team, and other Executive Assistants within the Finance Operations and the larger Amazon community.• Drive completion of key deliverables and outstanding items.• Assist with event coordination (including team meetings and morale events).• Creatively solve complex problems while building sustainable, scalable mechanisms.About the team*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Amazon Web Services (AWS) offers a complete set of cloud services that enable all companies, from startups to enterprises, to run virtually everything in the cloud, including mobile applications, big data analytics, AI/ML platforms, and microservices/serverless infrastructures. Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.As AWS continues to rapidly grow, we seek an NYC Startup Account Manager to help drive the growth of high-potential early, mid, and late stage startups. Your responsibilities will include driving revenue and user adoption, migrations, and ensuring new startups select AWS as their primary cloud provider. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT. Your customers leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today’s AirBnB, Slack, DoorDash, and Lyft. You are passionate about startups, a self-starter with a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.Key job responsibilities- Ensure customer success with early, mid and late stage startups- Drive revenue and market share in a defined territory or industry vertical- Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy- Meet or exceed quarterly revenue and goal targets- Develop and execute against a comprehensive account/territory plan- Create & articulate compelling value propositions around AWS services- Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencers- Work with partners to extend reach & drive adoption- Develop long-term strategic relationships with key accounts- Ensure customer satisfaction- Expect moderate travelAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Bachelor's degree or equivalent- Experience driving new business in greenfield accounts at the C-suite level or equivalent ...

Amazon Ads is seeking a customer-obsessed Senior Channel Manager to own the strategy, governance, and overall excellence for two of our most important, complex marketing channels: email and mobile. This role will be instrumental in driving usage of our portfolio of self-service advertising products and enabling our advertisers to achieve their business goals. In this high-impact, high-visibility role, you will define, test, and scale best-in-class customer experiences across email and mobile. You will establish standards, processes, and guardrails to ensure continuous optimization and improvement and drive the launch of new features and solutions to enhance the in-channel customer experience. You will be accountable for the performance of our email and mobile channels, tracking and analyzing key metrics such as reach, engagement, attributed actions, and sentiment/VoC. Using data-driven channel insights, you will influence the decisions and priorities of multiple stakeholders across Marketing, Product, Engineering, and Analytics. The successful candidate will have extensive experience building and optimizing high-performing marketing programs, particularly related to email and mobile channels. You should be able to work both strategically (generating bold and innovative ideas) and tactically (managing martech, analyzing data, removing blockers). Top-tier problem-solving abilities, strong communication skills, and a proven track record of delivering results in ambiguous environments are essential for this role.Key job responsibilitiesOwn end-to-end channel strategy, governance, and overall excellence * Develop a comprehensive strategy for the email and mobile marketing channels that works back from the customer experience* Continually evolve this strategy to meet the changing needs of our customers and business* Establish guardrails, processes, and mechanisms to ensure high-quality, scalable channel operations and performanceDefine, test, and scale best-in-class customer experiences* Design, test, and implement innovative customer experiences across email and mobile channels* Continually raise the bar for the customer experience by establishing strong standards and processes* Drive the launch of new features and solutions to enhance the customer experience in-channelCollaborate cross-functionally* Partner with Product and Engineering teams to define roadmaps and improvements for the customer experience in- channel* Work closely with Analytics teams to create and optimize performance reporting and understand channel trends* Influence priorities and decisions across multiple stakeholder teamsMeasure and optimize channel performance* Track and analyze critical performance metrics like reach, engagement, attributed actions, and customer sentiment* Use performance reporting to continually uncover key insights and identify customer opportunities* Leverage findings to continuously optimize the customer experience in-channel and make strategic decisionsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience communicating results to stakeholders- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide customers, and first-party insights based on shopping, streaming and browsing signals, brands can craft innovative campaigns that help customers find and discover anything they want. Our solutions on Amazon.com, services like Twitch, Frevee, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase.We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining an innovative team working to build a unique, world-class advertising business with a relentless focus on the customer, you’ve come to the right place.Amazon Ads Partners help brands achieve and exceed their desired outcomes through tech innovation and managed services. In order to accelerate the next phase of Amazon Ads development, we are committed to transforming the depth, scale of our partnerships with a diverse landscape of partners across a full range of independent agencies, as well as AdTech and MarTech SaaS providers. Our team builds partnerships across the advertising landscape to drive innovation and growth for all brands, including those that do not sell on Amazon.com.As Ads partners work across all ad products, supply sources and geographies, this is an exciting opportunity to drive impact widely across the business. The right candidate will be a strategic and results orientated business development leader with a proven track record developing complex tech partnerships. You will cultivate new partnership and drive revenue growth for emerging ads products. You possess great relationship-building skills and are apt to see mutually beneficial opportunities with partners in order to best represent our customers, our brands and our advertising products.The right person will manage the new business from end-to-end, including understanding market dynamics, evaluating new partnership opportunities, conducting partner outreach, negotiating term sheets and agreements and driving to execution. You are a role model for best practices for incubating new partnerships, diving deep into partners’ tech products, and improving partner performance. Your success will require close collaboration with internal cross-functional teams including Product and Tech on new product innovation designed to help brands unlock better outcomes. You demonstrate the ability to think strategically about issues, identify trends and effectively influence internal stakeholders such as Finance and Legal by earning trust and being right a lot.Key job responsibilities• Close high impact partnerships driving revenue, product adoption and strategic outcomes for Amazon Ads• Manage a portfolio of Amazon Ads partners, influencing their tech and GTM strategy• Ability to represent Amazon to C-Suite leaders at partner companies• Deep on technical business models and product integrations• Work cross-functionally across product, tech, sales, legal and finance to drive initiatives and programs• Drive innovation to address opportunities for enhanced partner growth at scale• Own robust goals for revenue, product adoption and strategic actions• Have an analytical approach to business development, leveraging data to drive decisionsInternal job descriptionBASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Advertising is seeking a Manager of Account Management for our Display and Sponsored Ads Advertising business. You will lead a geographically distributed organization that is responsible for delighting our advertisers by maximizing the return on their marketing investment. Internally, you will partner closely across a number of teams including Sales, Retail, Product, Creative, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them. You will coach and lead your team to be strategic consultants for their vertical, providing media insights and strategies that drive revenue growth for your customers. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.Key job responsibilitiesSpecific responsibilities include: Develop and execute service strategies tailored to client needs, team development, and revenue objectives; obtain ongoing client and partner feedback to assess performance against organizational objectives; engage with Amazon Advertising’s leadership team and product leadership to represent business results and advocate for customer needs; hire and develop a world-class team; conduct resource management and capacity planning; understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each; develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as neededBASIC QUALIFICATIONS · Bachelor's Degree or equivalent · Experience analyzing data and best practices to assess performance drivers· Experience with influencing internal and external stakeholders ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions- Develop annual brand and media strategies for growth based on overall advertiser goals/objectives- Develop campaign strategies and audience targeting recommendations per brand and product line- Evaluate KPIs and optimize campaign performance using a data driven approach- Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Advertising. This is a key direct sales role in our Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with leading local/regional advertisers and their agencies to drive advertising investment with Amazon.* Build relationships by establishing local ads expertise to be a strategic partner, providing insights and relaying relevant guidance to the customer to meet marketing objectives.* Act as single threaded owner for assigned region to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products.* Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 3+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software * Experience in account management and selling of digital media ...

Want to work in a start-up environment with the resources of Amazon behind you? Do you want to have direct and immediate impact on millions of customers every day? If you are a self-starter, passionate about serverless architectures, enjoy designing and implementing new features and machine learned models, and intrigued by ambiguous problems, look no further.Amazon is investing heavily in building world class advertising solutions that shift away from using traditional cookies/identifiers to new modeled machine learning solutions to achieve campaign performance. Our products are strategically important to the advertising business as the intersection of consumer privacy and new ways of advertising is at a critical period of change. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to build new avenues for advertisers.We’re looking for experienced, motivated software engineers with a proven track record of building web applications and services. You’ll be responsible for owning, designing and delivering highly scalable systems that will be used by internal and external customers to build, manage and serve beautiful, innovative ads. You’ll work with customers to scope, design, implement, test and launch new features. You enjoy innovating, simplifying complex problems and tackling tough challenges. Sounds like a good fit? Apply now.Key job responsibilities* Work closely with a group of highly talented and motivated software and machine learning scientists who build systems and models used to analyze petabytes of data* Design, develop, test, deploy, deliver, and maintain multiple customer facing frequency management facets in Amazon’s Demand Side Platform (DSP)* Leverage your Full Stack expertise in HTML5/Javascript/React for UI, Java for service layer and API Gateway to deliver robust solutions.* Investigate new technologies and champion adoption within the team* Invent ways to overcome technical limitations and enable new forms of analyses that drive key business decisions* Mentor junior team membersAbout the teamWe have a team culture that encourages innovation and expect developers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:- Become a knowledgeable partner on Amazon Advertising solutions- Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage- Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches- Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities- Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance- Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders- Consulting with advertisers on creative strategy using historical advertiser and industry data- Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle- Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...