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Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.The Global Advertising Partner Development team helps suppliers, agencies, marketers, authors, content creators, designers, non-endemic advertisers and developers to scale their use of Amazon Advertising and grow their business by surfacing a diverse selection of products to millions of worldwide Amazon customers. We do this via software tools and marketing/engagement programs that enable developers (internal and external) and partners (agencies and tool providers) to better serve advertiser needs.Your Role:As a software development engineer in the Advertising Partner Network you will be joining a full stack team with end to end ownership of designing, building and scaling new products and applications for advertisers, advertising partners and internal stakeholders. Our team owns a suite of applications that enable advertisers to find the right partners, as well as for partners to manage and grow their business with Amazon.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come build the future of smart security with us. Are you interested in helping shape the future of devices and services designed to keep people close to what’s important?ABOUT RINGWe started in a garage in 2012 when our founder asked a simple question: what if you could answer the front door from your phone? What if you could be there without needing to actually, you know, be there? After many late nights and endless tinkering, our first Video Doorbell was born.That invention has grown into over a decade of groundbreaking products and next-level features. And at the core of all that, everything we’ve done and everything we’ve yet to build, is that same inventor's spirit and drive to bridge the distance between people and what they care about. Whatever it is, at Ring we’re committed to helping you be there for it.(https://www.ring.com)ABOUT THE ROLEThe Senior Data Scientist within Ring Data Science and Engineering plays a pivotal role in shaping how we carry the voice of our customers. We strive to understand their behaviors and preferences in order to provide them with the best experience connecting with the places, people and things that matter to them. This role will build scalable solutions and models to support our business functions (Subscriptions, Product, Customer Service). By leveraging a range of methods including statistical analysis and machine learning, you will explain, quantify, predict and prescribe in support of informing critical business decisions. You will translate business goals into agile, insightful analytics. You will seek to create value for both stakeholders and customers and inform findings in a clear, actionable way to managers and senior leaders.Key job responsibilities- Drive shared understanding among business, engineering, and science teams of domain knowledge of processes, system structures, and business requirements.- Apply domain knowledge to identify product roadmap, growth, engagement, and retention opportunities; quantify impact; and inform prioritization.- Advocate technical solutions to business stakeholders, engineering teams, and executive level decision makers.- Lead development and validation of state-of-the-art technical designs (data pipelines, data models, causal inference, predictive models, data insights/visualizations, etc)- Contribute to the hiring and development of others- Communicate strategy, progress, and impact to senior leadershipA day in the lifeTranslate/Interpret • Complex and interrelated datasets describing customer behavior, messaging, content, product design and financial impact.Measure/Quantify/Expand • Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance. • Analyze historical data to identify trends and support decision making. • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters. • Provide requirements to develop analytic capabilities, platforms, and pipelines. • Apply statistical or machine learning knowledge to specific business problems and data.Explore/Enlighten • Formalize assumptions about how users are expected to behave, create statistical definition of the outlier, and develop methods to systematically identify these outliers. Work out why such examples are outliers and define if any actions needed. • Given anecdotes about anomalies or generate automatic scripts to define anomalies, deep dive to explain why they happen, and identify fixes. • Make decisions and recommendations. • Build decision-making models and propose solution for the business problem you defined. • Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication. • Utilize code (Python/R/SQL) for data analyzing and modeling algorithms.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of data scientist experience- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- Experience with statistical models e.g. multinomial logistic regression- 5+ years of hands-on experience in modeling and analysis, and in deploying machine learning / deep learning models in production. ...

Are you excited about the prospect of making it easier for builders to innovate and create great software? If so, Amazon Software Builder Experience (ASBX) may be the place for you. Created in 2022, ASBX has the mission of creating the world’s best builder experience across tens of thousands of software engineers across both Amazon and AWS.Builder Insights works at the core of ASBX, shaping what it means to create the world’s best software builder experience. How do we reduce friction and toil for builders, enabling them to have more time to build features and capabilities that will delight Amazon’s customer? Where should we invest in tooling, automation, knowledge discovery, training, etc. to create the biggest benefits for builders? How do we inform managers what “good” looks like compared to teams similar to them? These are just a few of the challenges we are tackling right now.We are looking for a passionate and hardworking scientist to use data to discover insights and turn those insights into actionable recommendations and products that improve the experience of builders across Amazon. As a data scientist on the Builder Insights team, you will help conduct rigorous science for the organization, with a focus on discovery, research, and application of generated insights into science-enabled products and features. You will have exposure to senior leadership as we communicate results and provide scientific guidance to the business. This role will also collaborate with scientists across organizations to influence science roadmaps and disseminate research.You will work with engineers to onboard data, perform scientifically rigorous insight discovery and research, and develop the right statistical and machine learning model-based solutions to deliver impact for builders. You will solve ambiguous problems, working with stakeholders to determine the right questions to ask and developing the roadmap for delivering results. You will apply analytical abilities, business understanding, and technical expertise to identify specific and actionable opportunities to solve existing business problems and look around corners for future opportunities. You will synthesize and communicate insights and recommendations to audiences of varying levels of technical sophistication to influence investment into builder experience improvements through data-backed solutions.10025Key job responsibilities• Lead projects, requiring both business and technical domain knowledge, and drive solutions to complex or ambiguous problems with limited guidance.• Create models and analyses that affect important business decisions.• Review analyses of other scientists and provide feedback.• Employ scientifically rigorous standards across multiple data science disciplines, knowing what trade-offs to make to deliver results.• Build models using Python, R, etc. (and ability to access data using Spark, SQL, or similar)• Proficiently use at least one common data science language to develop models (Python, R, etc.) and process data (Spark, SQL, etc.).• Communicate verbally and in writing to business customers with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendationsAbout the teamThe data science team in Builder Insights believes Are Right, A Lot means listening to diverse points of view and building a culture of inclusivity where every team member can contribute. It's only when we work together and include everyone that the best ideas can shine through, and that's when we have the most impact for our customers. You can let your Ownership shine on this team! - we wear different hats, getting involved with product strategy, building infrastructure, and everything in between. We have an innate desire to Learn & Be Curious and Dive Deep as engineers and scientists.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 2+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

About Amazon Advertising:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About our team:SPB Brand Identity Team is on a mission to make Amazon the best in class destination for all brand needs. Our team builds a centralized brand identity datastore responsible for creating brands, mapping advertisers, products, and ads to brands. This enables our advertisers and customers to tell engaging brand stories through mappings generated and delivered by our team. We also enables customer-brand engagement enhancement through a UI allowing advertisers to self-manage and correct any mappings. Together these mappings are used by dozens of internal teams to generate measurement reports, brand intelligence, similar brands (i.e. substitutes), shopper/brand signals, etc. About this Role:We are looking for a passionate, talented Applied Scientist in the field of Natural Language Processing (NLP), Large Language Model (LLM), Ads Recommender Systems, Data Mining and Feature Engineering, and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware Brand Understanding. A successful candidate will have strong machine learning background and a desire to push the boundary of one or more of the above areas. The ideal candidate is expected to leading the effort of building key ML features, contribute to the collaborative and innovative spirit within the team, and bring cutting-edge applied research to raise the bar within the team.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Amazon Brand Innovation Lab team is a worldwide organization working on innovative advertising experiences for Amazon customers and advertisers. This is a rapidly growing and evolving Amazon Advertising business. If you are a creative and strategically-minded builder who thrives in fast-paced environments, this is the team for you.The Head of US, Vertical Lead for Brand Innovation Lab will oversee a diverse team of creative talent including creative directors, copywriters, art directors, designers, as well as solutions managers, strategists and technologists to deliver unique and innovative advertising campaigns across categories in specific industries. Using the canvas of Amazon to create high fidelity brand experiences, we combine the digital and physical and create programs that delight the customer and deliver for the advertiser. We seek an entrepreneurial leader who can set strategy, prioritize, communicate clearly, and consistently deliver results.In addition to strong general management skills, as the single threaded owner on a business, they collaborate with internal stakeholders across the Ads business, as well as stakeholders at brands and agencies to enable their team to deliver ad experiences for brands. Excellent written and verbal communication skills are essential.BASIC QUALIFICATIONS- 10+ years experience leading interdisciplinary creative teams through strategy and execution at a brand, publishing/media, agency and/or production company.- Experience Managing a P&L to make necessary staffing decisions and tradeoffs to deliver the best experience for customers, while managing the business responsibly.- Bachelor's Degree. ...

Amazon’s Cross Channel Marketing Team (XCM) is looking for an organized and detail-oriented Budget and Billing Operations Manager to support our finance operations in partnership with our global Finance teams, accounting teams, agency partners, and global stakeholders. This role will be responsible for the management of our global media budgets for global locales (EU, APAC, MENA), alongside cross functional leadership, and external partners. They will manage vendor onboarding and relationships with frequently utilized agencies and streamline billing across multiple locales when possible. The primary functions of this role include budget management, billing processes, and forecast/ planning mechanisms, as well as managing the day-to-day workflows related to purchase orders, accruals, invoice management, and reporting. This role will participate in month/ quarter end close mechanisms, and align with stakeholders and finance teams to participate in annual operational plans. At this time, XCM is managing through significant change in our agency partners, which enables opportunities to streamline and create consistency with our approach to budget and billing management. This role will be involved in the audit and change management to redefine our current billing and budgeting workflows. They will provide centralized support for reporting and processes across multiple lines of business to scale efficiencies. A successful individual in this role will remain adaptable within the current and future state of Budget and Billing operations within XCM. They will focus on understanding our current state, and assist in the transition of our processes or mechanisms to the new ways of working as of 2025. This role will leverage current tooling and look for stronger automation opportunities across budget tracking, as well as focus on Diving Deep and building trust with their working teams and have a strong Bias for Action to proactively solve locale specific challenges with a global mindset. Key job responsibilities• Collaborate with XCM global cross -functional business, finance, and agency partners for alignment on processes and budget roll-ups, with shared responsibility on solutions • Supports XCM business partners across media buying and activation and priority programs in their budget management and monthly billing and accrual cycles • Directly manages the budget for multiple XCM locales in the Americas, including; confirming correct purchase order details, invoice support, budget tracker management and reporting, monthly accrual support via billing statements and registers, and issue resolution across related billing or budgets• Participates in Monthly and Quarterly financial mechanisms with our finance partners and accounting teams, and communication with various business partners if added commentary or clarity is required• Identifies opportunities for short and long-term operational process improvements across our financial operations, and collaborates with impacted teams on solutions• Develops or revises process documentation, SOPs, and training materials as needed• Vendor or agency partner management, including; onboarding, participating in weekly to monthly status mechanisms, quarterly improvement offsites, and monthly or quarterly business reviews (MBR/ QBR) as needed • Scale to provide centralized billing, reporting, and/ or operations support across multiple Amazon organizations as neededBASIC QUALIFICATIONS- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience managing or working within cross-functional marketing and creative teams- 3-5+ years of experience directly managing regional and/or global budgets- Experience participating in standard financial operating procedures, including; Month End Close, Quarter End Close, forecasting for quarterly guidance and variance commentary/ justification- Comfortable presenting to stakeholders with verbal and written communication- Passion for mechanisms, problem solving and streamlining workflows- A track record of inventing and simplifying processes in cross-functional capacities ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a Retail Lead Associate, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Do you share a passion to make customers successful? Do you believe that a deep understanding of customer and business priorities can transform an organization? Are you excited to discover and solve thorny business challenges through data analytics and business intelligence (BI) solutions? Do you thrive in a dynamic environment working with diverse teams cutting across functions, organizations, and cultures to achieve a common goal?The Private Pricing Analytics and Insights team is a critical part of enabling the AWS Private Pricing business to achieve the highest standards of excellence for WW Commercial Operations. This role, based in North America, will focus on Business Analytics and Business Intelligence related to Private Pricing Deals, requiring broad technical skills, strong business acumen and a deep analytical background to provide performance reporting, actionable insights and decision support. As a member of this team, you will harness your skills to understand business requirements, create performance metrics, conduct data analysis, provide insights, recommend actions, build analytical models for hypothesis testing, create forecasting models, build self-service dashboards and visualization, drive automation and process improvements, to help the Private Pricing leaders and teams to achieve their goals.The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies. Successful members of this team collaborate effectively to solve data problems, implement new reporting solutions, and deliver successfully against high operational standards. The ideal candidate will be a highly motivated individual that seeks to “tell the story” of the data with little direction or supervision.Key job responsibilities• Lead sales executive discussions to share insights, challenge status quo, and provide forward looking recommendations to enable strategic decision making and growth of Private Pricing.• Support the development of continuously-evolving business analytics and data models, own the quantitative analysis of the performance of our sales team, customers, deal team, partners, markets, and products/services.• Develop a deep understanding of sales metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.• Develop relationships and processes with sales, finance, sales operations, and other functional teams to identify and address reporting issues.• Manage and develop analytical tools or reports that through the automation existing inspection mechanisms such as business reviews, annual planning, and forecasting processes.• Create operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking.• Generate ad-hoc analysis and reports with actionable recommendations based on the needs of the stakeholders, through ad-hoc data retrieval and analysis from data management systems, • Create new mechanisms and business processes that simplifies, standardizes and enables operational excellence.About the teamThe Private Pricing Analytics and Insights team is a critical part of enabling the AWS Private Pricing business to achieve the highest standards of excellence for WW Commercial Operations. The Private Pricing team is instrumental in driving deal strategy, structuring, negotiations, and execution of private deals. Private Pricing deals consist of large, strategic, or highly competitive commercial deals. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years experience of analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- 3+ years experience with data visualization using Tableau, QuickSight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Selling Partner Services Finance Team is seeking a Senior Program Manager with experience in program management, process improvement, requirements gathering, and cross-functional leadership for Controllership and Governance. This is a high-visibility, strategic role responsible for leading high impact projects. Successful candidates will have strong Program Management skills, experience working with Technical teams, and some Finance familiarity. This will help enable the Sr. PM to facilitate discussions to gather necessary requirements, uncover improvement opportunities, benchmark, and drive changes across many teams. This role requires a self-motivated, analytically-minded leader with strong oral and written communication skills. The ideal candidate thrives in a fast-paced, global environment and has a passion for delivering best-in-class solutions. This role will work closely with technical teams, business intelligence, tax, operations, and other various stakeholders. This role will support highly impactful, cross functional projects that have high visibility with leadership in the Finance organization.Key job responsibilities- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controller ship- Build and negotiate efficient and reliable processes and policies across teams to systematically eliminate dependencies and defects- Coordinate with cross-functional teams, plan, organize, and execute complex projects across multiple organizations - Establish best practices, business requirements, and stakeholder alignment for processes, definitions used and frameworks- Validate, review and guide changes to processes, documents, and logics and drive timely incorporation- Provide technical direction in accordance to established parameters for multiple projects- Lead meetings to build positive, collaborative partnerships among team members, stakeholders and SMEs to complete all required tasks ensuring compliance- Gather relevant information from various stakeholders, assess them for completeness, write, review and own documents - Develop and manage reports and dashboards to record and report key metrics, status update, risks, and process/product changes to team members and management and for weekly/monthly/quarterly business reviews- Anticipate, identify, and communicate risks leadership. Identify and mitigate risks before they become roadblocks- Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations including engineering, product, operations, taxAbout the teamThe Controllership and Governance team within the SPS Finance organization identifies and leads cost-to-serve reduction initiatives across the org. They diagnose existing Amazon processes and metrics, propose/establish new processes and systems, identify opportunities for improvement, secure buy-in from leadership, and oversee the implementation of these changes.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!Amazon Advertising is looking for an experienced Manager for our Campaign & Creative Management (CCM) team. As our advertiser’s “go-to” experts on Amazon Advertising’s processes related to our advertising policies and creative services, CCMs earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience.The leader of this team will be expected to own their business and the needs of their customers in relation to campaign and creative management. Managers of CCM teams develop direct customer relationships, and are skilled project and/or program managers, delivering quantifiable service improvements in line with customer needs. They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management and design leadership to deliver results that matter to customers. Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams. As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.Key job responsibilitiesTo excel in this role, the ideal candidate will need to: - Exhibit excellent judgment - Hire and develop great people - Have relentlessly high standards (is never satisfied with the status quo) - Be able to dive deep and is never out of touch with the details of the business or the technology - Expect and require innovation of her/his team - Have passion and convictions and the innate ability to inspire passion in others - Strong results orientation - Think bigBASIC QUALIFICATIONS- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software- Experience in digital advertising and client facing roles with a focus on data analysis- People management experience ...

Amazon Worldwide Advertising is one of Amazon's fastest growing and most profitable businesses. Partner Experience and Growth (PEG) organization leverages advanced analytics and experimentation to unlock value for our advertising partners and mutual customers, i.e. the advertisers.As a Data Engineer, you will provide technical leadership, lead data engineering initiatives, and build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective. You strive for simplicity, demonstrate creativity and sound judgement. You deliver data solutions that are customer focused, easy to consume and create business impact.Key job responsibilitiesDesign, implement and operate large-scale, high-volume, high-performance data structures for analytics and data science.Implement data ingestion routines both real time and batch using best practices in data modeling, ETL/ELT processes by leveraging AWS technologies and big data tools.Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.Collaborate with engineers to help adopt best practices in data system creation, data integrity, test design, analysis, validation, and documentation.Collaborate with scientists to create fast and efficient algorithms that exploit our rich data sets for optimization, statistical analysis, prediction, clustering, and machine learning.Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service modeling and production support for customers.About the teamData Engineering team focuses on helping other partner business teams to be a more data driven business. We synthesize data from various data sources into actionable information, help the team to build the insights and take business decisions. We maintain partner data platform(Barnegat) and support end to end data engineering needs for our customers. Data engineering team customers include Analytics, Science, Finance, Partner Trust, Business Development, Product and other Advertisement teams. Our core services are managing Data platform, data pipelines to get data from various sources, create scalable and reusable datasets and provide single source of truth for business metrics. BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. We are seeking a Sales Operational analyst to join our team and ensure the accuracy and integrity of our billing systems, with a focus on end to end billing. This customer-obsessed role requires meticulous attention to detail in data entry, thorough auditing, UI testing, reconciliation management, and maintenance of precise tracking systems. The ideal candidate will excel at deep diving into complex data sets, identifying discrepancies, and improving data quality. They must be adept at interpreting contracts and collaborating with cross-functional teams, including business contracts, engineering, finance, and project managers. This position is crucial in maintaining the reliability of our billing systems and upholding our commitment to providing government customers with an accurate, compliant billing experience. The successful candidate will directly contribute to enhancing overall customer satisfaction through their expertise in private pricing and data quality management.AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS Commerce Platform.Key job responsibilities*Candidate must be a UK citizen*Oversee contract operations, including contract ingestion, Private Rate Card (PRC) creation, and handling escalations to ensure seamless contract lifecycle management*Ensure accuracy and integrity of billing systems, specifically in contracts*Manage end-to-end billing processes, ensuring accurate documents, timely payments, and resolution of billing inquiries.** Conduct audits of pricing data and billing systems and identify discrepancies and work through any anomalies. * Manage reconciliations between contract terms and implemented pricing* Maintain accurate tracking systems for private pricing agreements * Develop and maintain documentation for private pricing processes and procedures* Provide regular reports on private pricing accuracy and system performance * Participate in process improvement initiatives to streamline private pricing workflowsAbout the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

As a Senior Product Launch Manager for Amazon Device Solutions (ADS), you will spearhead the launch of our innovative B2B products, including the Amazon Signage Stick and associated software services. You'll work closely with our Business Development and Product teams to bring digital signage and smart office solutions to market, targeting small and medium businesses (SMBs) as well as enterprise customers.Your role is crucial in scaling our presence in the multi-billion dollar digital signage market and expanding our smart office offerings. You'll be responsible for coordinating launches across multiple channels, including direct sales, content management system (CMS) partners, and AV integrators. Your success will be measured by your ability to drive adoption of ADS solutions, generate revenue, and create long-term value for our B2B customers.This role requires a unique blend of technical understanding, business acumen, and project management skills. You'll be at the forefront of bringing innovative solutions to market that empower businesses to amplify their operations and customer engagement through connected devices and services.Key job responsibilities- Lead end-to-end launch planning and execution for ADS products, with a primary focus on the Amazon Signage related product and service- Develop and manage relationships with key CMS partners and AV integrators to ensure successful integration and go-to-market strategies- Coordinate with internal teams (Product, Engineering, Marketing, Sales) to align launch timelines, messaging, and technical readiness- Create and execute launch plans that address the unique needs of both SMB and enterprise customers - Manage beta programs and early adopter initiatives to gather crucial feedback and refine our offerings pre-launch- Develop and deliver training materials for internal teams and external partners on new product features and capabilities- Collaborate with the AWS and other customer facing teams to create integrated launch strategies - Monitor and analyze post-launch performance metrics, providing insights to inform future product development and launch strategies- Identify and mitigate launch risks, escalating issues as needed to ensure smooth product introductions- Drive continuous improvement in our launch processes, adapting to the fast-paced, startup-like environment of ADSA day in the lifeYour day as a Senior Product Launch Manager at ADS might start with a morning strategy session, refining launch plans for our latest digital signage solution. By midday, you could be leading a cross-functional meeting to address last-minute technical issues before a major product release. The afternoon might see you collaborating with Marketing on customer-facing materials, ensuring our value proposition is clearly communicated. You'll likely end your day analyzing customer feedback from recent launches and preparing recommendations for product improvements. Throughout, you'll coordinate with various teams, manage timelines and risks, and balance immediate launch needs with long-term product strategy, all while keeping the customer at the center of your decisions.About the teamADS creates scalable, profitable B2B opportunities by leveraging Amazon's substantial investments in 1P devices, technologies, and infrastructure. Our mission is to empower businesses with connected devices and services that amplify their operations, business performance, and customer engagement. We are a team of innovators tackling difficult problems and building products through fast iteration in a startup-like environment within Amazon.BASIC QUALIFICATIONS- Bachelor's degree in Business, Engineering, Computer Science, or related field- 7+ years of experience in product launch management, preferably in the technology or B2B sector- Proven track record of successfully launching complex technology products or services to market- Experience managing cross-functional teams and stakeholders throughout the product launch lifecycle- Excellent project management skills with the ability to create and execute comprehensive launch plans- Excellent communication and presentation skills, with the ability to influence senior leadership and external partners- Demonstrated ability to translate customer needs and market trends into successful launch strategies- Experience with go-to-market strategy development and execution- Proficiency in data analysis and the ability to make data-driven decisions ...

The Principal Broadcast Engineer will spearhead the studio engineering efforts of our burgeoning Live Production Technical Operations team. This role will collaborate closely with our Head of Production Operations & Strategy to conceptualize, implement, and maintain cutting-edge production systems in our Herald Square studio and in the cloud. The Principal Broadcast Engineer will engage with both external and internal stakeholders to assess, recommend and implement technologies/systems that optimize our studio/remote productions. This role will be responsible for IP frameworks, signal flow / workflow documentation, integration of studio on-prem and cloud networks, and all other network architecture required to support global systems. In addition, this role will work with other internal teams to ensure seamless integration with their networks as required. Additionally, this role will oversee all on-site engineering requirements for the Live Production team in New York.Key job responsibilities* Lead the Technical Operations team in designing and deploying on-prem, hybrid, and cloud-based production systems to create "enterprise" broadcast experiences.* Responsible for cross-team information sharing and technical training for all new operating systems and technical solutions.* Responsible for technical broadcast planning including the following: Network planning (acquisition, capacity, routing), Encoder validation (transport stream validation, CBR, etc), lead test broadcasts, design contingency/redundancy planning for all top-tier streams.* Configuring and maintaining SDI video sources and distribution infrastructure and other production systems and equipment, working to design and implement on-prem, hybrid, and cloud-based production systems in Herald Square studio. * Lead the Technical Operations team in deploying and maintaining cloud-based production systems and cloud IT infrastructure for expanded control room support, developing mechanisms to drive scalability and compliance with Amazon protocols.* Collaborating with & providing consultation to Amazon Live Product Team and Amazon Live Production (studio ops, post-production, creative services, producers, etc) on new workflows and features to integrate new production systems in JFK14 studio. * Write clear and concise business narratives (e.g., proposed strategies, standard operating procedures and best practices documents), and present them to leadership and cross-functional teams in order to elevate production quality and reduce time-to-response on significant on-air issues.* Provide technical summary and review of major events as well as technical broadcast/streaming concerns and issues, ensuring issues are added to roadmap and appropriately prioritized with future solves for each issue.* Take the lead in Security Reviews and Product Roadmap Reviews for new software/hardware solutions in collaboration with cross-functional teams at Amazon Live.* Have an entrepreneurial spirit, show excellent judgment and communication skills, be passionate about high standards (is never satisfied with the status quo), deliver innovative solutions while building a team capable of devising/implementing superior workflow systems. About the teamAmazon Shoppable Videos (ASV) is a growing business within the Amazon Advertising, IMDb and Grand Challenge business unit. ASV is delivering the video shopping experience to Amazon consumers, with a purpose to enable customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. The ASV team designs, builds and operates both owned and operated destination experiences (amazon.com/live, Amazon Live on Prime Video), as well as federated experiences across the Amazon.com website. As the Studio Engineer, you will wield significant influence in shaping the functionality and scale of our live broadcasts and post-production environments.BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Extensive experience with broadcast TV standards, workflow, and technologies related to routing, switching, encoding, audio processing, and distribution; technical IT background to maintain server-based digital video and audio control systems, graphics systems, automation systems, and associated software and hardware infrastructure. ...

As a Brand Designer in the Brand Innovation Lab team, you'll work across mediums to define the look and feel of custom campaigns for a wide range of Financial Services and Travel brands. Through the design of compelling design components, and campaign brand and visual ID systems, you will create innovative work using the full Amazon canvas (i.e. Prime Video, TNF, Alexa, Twitch, IMDb, Amazon Music, Amazon Live) and bring to life campaign concepts that benefit the end customer while meeting client needs and pushing the creative envelope. You will support creative directors, art directors, and copywriters to elevate the visual delivery of every pitch and campaign deliverable and improve team materials and design systems. You will flex to support the digital build of interactive designers and collaborate with IXDs to help guide and elevate the look and feel of visual experiences, ensuring that the customer experience remains visually engaging—and looking for ways to inject campaign messaging and tonality and amplify the branding. Your portfolio should feature interesting, insight-driven brand campaigns and ideas that solve advertiser problems through a variety of different media channels, including but not limited to video, social, digital, activations, radio, gaming, and outdoor. This role will be client-facing, so having good presentation skills to share work in a succinct and compelling way is important.Key job responsibilitiesKey responsibilities: • Create design guidelines for brand campaigns• Use Sketch, Figma or XD to design UI and branding of a digital landing page• Present design work to internal teams and clients• Delivers pitch presentations in a timely manner• Create user-centered campaign executions by integrating marketing objectives, target audience and creative assets into intuitive solutions• Independently lead campaign executions and collaborate with creative and technology teams• Strong presentation and communication skills (both written and verbal)• Ability to prioritize and manage multiple parallel-path projects• Rapid, iterative design and development process• A visual flair and conceptual excellence to the work, inspiring clients and team members to raise the creative bar• Passionate about design, technology, advertising, marketing, and are always keeping pace with it• Able to collaborate with copywriters to deliver campaign message and IXDs to elevate visual storytellingA day in the lifeYou will develop graphic systems for campaigns that meet the client’s objectives, amplify and elevate the brand platform, create engaging customer experiences, and achieve BIL’s goals for innovation. Through skilled visual storytelling, attention to detail and an obsession with craft, you confidently handle the world’s biggest brands with care and strategic iteration.Your daily activities may include: • Brainstorming and improving campaign ideas and creating presentation decks • Ensuring quality control and consistency across various media types• Providing a visual solution to a business problem while elevating the brand and meeting clients’ objectives • Ensuring content is legible, engaging, worth observing and delivers a flawless CX• Working through creative and brand messaging feedback with clients, Legal, and PRAbout the teamAmazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals.BASIC QUALIFICATIONS- Minimum of 4 years brand design / art direction / communications experience at advertising agencies and/or in-house creative departments- Must have an online portfolio URL in your resume, demonstrating an art direction, design and conceptual thinking skillset, as well as big, campaignable thinking that can extend into any medium- Strong understanding of digital and social platforms, as well as their use within marketing ...

We are looking for a strategic, analytical, and results-driven candidate who can drive the management, growth and global expansion of key Prime Video Channels (PVC) (incl. NBA League Pass) for Amazon's Sports video business. The Sports Partnerships Team within Prime Video brings a growing selection of live sports content to Amazon customers around the world, including NFL Thursday Night Football, NBA and NHL for Prime members, and NBA League Pass and MLB.tv through Prime Video Channels.Key job responsibilities• Coordinate various internal and external cross-functional workstreams to ensure success of Amazon’s global NBA League Pass partnership. Collaborate with territory leads on sports channels growth opportunities• Support writing of updates and deep dive documents for senior leadership• Learn and be curious of the customer and partner needs, both existing and potential, and use that knowledge to advocate for and drive delivery of features that provide customers with an unparalleled streaming experience• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developmentsBASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- 8+ years of experience working in digital video and/or sports media- Experience in the sports media industry and understanding of related metrics to measure performance of subscription channels- Advanced experience with Excel and/or other analytical/Business Intelligence tools- Strong project management and attention to detail- Experience driving direction and alignment with cross-functional teams- Proven experience with end-to-end ownership of major project deliverables ...

The Forge team provides tools, services and frameworks for one of Amazon's fastest growing businesses. The team's mission is to create engaging and intuitive advertising experiences across campaign creation, management, and strategic recommendations. We help advertisers reach their marketing goals and getting the most out of their brand and product catalogs while minimizing cognitive load. We accelerate advertiser success through every stage of the advertising cycle—from planning, discovery, and decisions to launch, manage, and monitoring of campaigns, through to ongoing optimization via recommendations and insights. Our customers include sellers, vendors, authors, entertainment creators (both endemic and non-endemic), as well as partners, agencies, and Amazon’s marketing and sales teams, who operate globally and across all device types.We are looking for a Sr. Software Development Engineer to help us evolve the tools, services and frameworks we provide. We seek that rare combination of a solid coding background, a proven track record of applying technologies at scale, and a willingness to challenge the status quo and raise the bar on every service and feature we build. Key job responsibilities- A strong understanding of, and a desire to deeply learn customer and developer needs, experience building and operating consumer-facing systems from the ground up, excellent analytical skills, and the ability to build trusted relationships with senior partners (Sr. SDM, Director, VP), as the initiatives are highly strategic and visible across Amazon's senior leadership.- You will be responsible for challenging the status quo, raising the bar on every service and feature we build, driving the team’s long-term vision and architecture, shaping roadmaps, and providing technical leadership to the engineering team. The ideal candidate will have extensive design and architecture experience, knowledge of AWS technologies and services (e.g., AWS Lambda, ECS, CloudFormation, VPC, API Gateway, Amazon CloudWatch, etc.), front-end and middle-tier frameworks, and a proven track record of building mission-critical, highly scalable systems.- To drive our campaign creation technology evolution strategy, we are looking for someone self-motivated, who will invest time in understanding customers in a meaningful way, is highly goal-oriented, self-driven to push boundaries, and has a track record of delivering resultsBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience developing full-stack applications with MVC/MVM frameworks (e.g., React.js, Vue, NextJs, NuxtJS, Express, Fastify, Spring, Grails ..)- Strong computer science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis.- Experience working with Cloud/Amazon Web Services (AWS) products. ...

Here is your opportunity to join Amazon’s Transportation Legal team and help build products and services that our customers will love!We are looking for a smart, motivated commercial attorney to support our rapidly growing and evolving transportation and logistics businesses. You will be responsible for structuring, drafting, and negotiating commercial agreements, and for independently and effectively solving a broad range of commercial and regulatory issues. You will work directly with the business, serving as lead counsel on strategic deals, providing day-to-day advice, resolving issues that arise in existing commercial relationships, and handling pre-litigation disputes and inquiries. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that address risk and allow the business flexibility and freedom to move quickly.As you will be working with central business teams who are developing products and technology that will be leveraged globally, some travel, domestic and international, will be required.BASIC QUALIFICATIONS- 2+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in private practice or in house experience at a technology company or equivalent ...

Job Description: Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area manager Key job responsibilitiesPlease note this is a 90 day seasonal role set to end in November.BASIC QUALIFICATIONS• Associates must be in good standing • Ability to work overtime as required • Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...