Executive Assistant, Employee Experience, Global Industries

The AWS Enterprise Support team is seeking a dedicated and customer-obsessed Executive Assistant to initially support two directors from the Strategic Industries teams, part of AWS Sales, Marketing, and Global Services (SMGS). The two leaders are currently located in New York.This role requires attention to detail, excellent organizational skills and the ability to meet tight deadlines while prioritizing and executing on tasks that have an impact across multiple teams, including customers. The ideal candidate will be an experienced planner and coordinator with the demonstrated ability to respond effectively and efficiently, while collaborating with other EAs. The individual in this role must understand business priorities, demonstrate the ability to proactively anticipate needs, drive improvements for a geographically dispersed team, and understand handling of confidential information and be trusted to maintain data privacy. The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. This role must be able to work successfully in a team environment and build effective working relationships inside and outside the group.The Strategic Industries team’s mission is to empower industry-leading customers with world-class innovation, scalable solutions, operational excellence and best on Earth customer experience. Enterprise Support Strategic Industries includes strategic accounts and seven industry business units across the global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. Strategic Industries customers consists of Fortune 100 - 200 companies that are considered “Industry Movers and Leaders” across the world. The strategic accounts within Strategic Industries are visionaries who leverage the cloud to drive aggressive growth strategies. Strategic accounts are not just large AWS customers, they are collaborative partners who seek to drive innovation and shape the future of cloud services. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Management of complex calendar and scheduling to support teams in multiple locations.• Schedule cost effective travel itineraries which create smooth transitions between time zones. Coordinate with in-house travel agents and manage international travel process. • Create and submit expense reports in a timely fashion.• Managing engagement scheduling, tracking, and debriefs.• Track and help drive completion of key deliverables and follow up on outstanding items.• Collaborate across the Marketing EA team to ensure the effective prioritisation and completion of activities.• Partner with leaders to understand their priorities and build processes to make their organizations happier and more effective.• Help to create an environment that is positive and fun to work in.• Learn and be curious about the organization in order to improve effectiveness.A day in the lifeAs an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of senior level leadership support experience- Experience with executive level calendar management OR Experience managing multiple executive level calendars- Experience with domestic or international travel coordination- Must be a US citizen ...

Business Lead, Sports Subscriptions, Sports Partnerships

We are looking for a strategic, analytical, and results-driven candidate who can drive the management, growth and global expansion of key Prime Video Channels (PVC) (incl. NBA League Pass) for Amazon's Sports video business. The Sports Partnerships Team within Prime Video brings a growing selection of live sports content to Amazon customers around the world, including NFL Thursday Night Football, NBA and NHL for Prime members, and NBA League Pass and MLB.tv through Prime Video Channels.Key job responsibilities• Coordinate various internal and external cross-functional workstreams to ensure success of Amazon’s global NBA League Pass partnership. Collaborate with territory leads on sports channels growth opportunities• Support writing of updates and deep dive documents for senior leadership• Learn and be curious of the customer and partner needs, both existing and potential, and use that knowledge to advocate for and drive delivery of features that provide customers with an unparalleled streaming experience• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developmentsBASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- 8+ years of experience working in digital video and/or sports media- Experience in the sports media industry and understanding of related metrics to measure performance of subscription channels- Advanced experience with Excel and/or other analytical/Business Intelligence tools- Strong project management and attention to detail- Experience driving direction and alignment with cross-functional teams- Proven experience with end-to-end ownership of major project deliverables ...

Principal Product Manager Tech, Sponsored Products

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. DP Experience and Market place team, within Sponsored Products, is looking for a strong Principal Product Manager - Technical to lead the product vision and execution of new ad features on the Amazon Product Page. This is an exciting and new role to utilize the cutting edge technology of Large Language Models (LLMs) in building new ad products that will simplify the product discovery and research for our hundreds of millions of shoppers worldwide. The candidate will be responsible for driving cross team and organization collaboration to experiment, launch, and innovate new experiences combining both sponsored and non-sponsored content to develop best-in-class shopper experiences. This is a high visible role, and will require the candidate to be comfortable in making high judgment decisions, both with and without data. Key job responsibilitiesThe candidate will work with a talented team of engineers and scientists to define and execute the vision of ad experiences on the detail page. The candidate will be a product visionary, but at the same time be pragmatic and agile. The role will require demonstrated experience in operating in a complex and ambiguous environment, but adept at breaking down these ambiguities into manageable and tractable milestones, while making progress towards achieving the end vision through continuous experimentation. Influencing without authority across organizations (both internal and external) will be a critical skill in this role. The candidate should also be comfortable in making high-judgment calls, both with and without data. The role also requires collaborating closely with UX designers in crafting how the future of shopping experience on Amazon looks like. The candidate will be a business leader, defining the right success metrics for the program and our customers to drive long-term business growth. This is a high visible role, and strong communication is required. The candidate will be willing to learn and be curious about how downstream and upstreams operate, as it directly influences their business. If you are excited about developing new customer-facing experiences that directly impacts hundreds of millions of customers, while working at the intersection of cutting-edge science, engineering, and UX; this may be perfect a fit! About the teamWe are the Detail Page Experience and Marketplace Intelligence team within Sponsored products - a fast-growing team of customer-obsessed engineers, technologists, product leaders, and scientists. We are focused on continuous exploration of contexts and creatives to drive value for both our customers and advertisers, through continuous innovation. We focus on new ads experiences globally to help shoppers make the most informed purchase decision while helping shortcut the time to discovery that shoppers are highly likely to engage with. We also harvest rich contextual and behavioral signals that are used to optimize our backend models to continually improve the shopper experience. We obsess about our customers and are continuously seeking opportunities to delight them.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Knowledge of OSHA regulations, specifically 29 CFR 1910- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Senior Business Intelligence Engineer, Sales Insights & Recommendations

Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a range of digital advertising solutions with the goal of helping our customers discover and shop for anything they want to buy.The Amazon Advertising business is growing at a fast pace and this team’s mission is to apply science and technology to accelerate that growth through best-in-class solutions. We are part of the Sales Recommendations & Insights team within Sales & Partner Enablement (SPE) to deliver solutions to improve Amazon Advertising Sales team effectiveness worldwide. We are building products for Amazon Advertising front line sales team. Our mission is to minimize the effort required for our Sales team to identify opportunities and recommendations to help their brands grow on Amazon.The team is looking for motivated Business Intelligent Engineers. In this role you will be responsible for and will build the foundational data pipelines and data tables, analyze large data sets, prove and disprove hypothesis, automate solutions and build self-service dashboards and reports. This person consistently employs high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities - Analyze and solve business problems at their root, stepping back to understand the broader context.- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will shape the future of the Amazon Business.- Develop end-to-end self-service BI solutions to support decision making for the key stakeholder.- Train business stakeholders to use the BI tools and to be autonomous in data analysis.- Research and implement novel approaches to enhance existing technical and business processes to improve customers and stakeholders experience.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sales Account Manager, Nutrition

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilitiesResponsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 1+ years of digital advertising and client facing roles experience - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Senior Equipment Engineer, AMZL

Amazon Logistics (AMZL) is changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using ground-breaking technologies to develop last mile logistics systems in the multi-national juggernaut that is Amazon has your attention, then keep reading.Are you an innovative leader that wants to design the next generation of world-class equipment for delivery stations? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment appeal to you? If so, we have the job for you! The WW Equipment Engineering Innovation team is searching for an innovative and solutions-oriented engineer to lead the initiative of developing and delivering current and next generation equipment for our world-class delivery stations. This is a unique opportunity at a critical juncture in Amazon’s growth to drive end to end equipment development, work with vendor across the world to increase vendor’s design and manufacturing capability and drive internal and external equipment quality control mechanisms. We are looking for a hands-on leader with experience in any of the following areas; Production Part Approval Process (PPAP), Manufacturing/Mechanical Plant Engineering, First Article Inspection (FAIR). In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our last mile delivery systems. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, and advocate on behalf of the customer to develop the next generation of AMZL delivery station. You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on the medium and long term, incremental and radical innovation of process infrastructure, equipment and standards for launch and legacy delivery stations. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.Key job responsibilities- Act as the WW technical expert for equipment development. This includes taking a leading role in equipment testing and validation. - Lead idea generation for innovative design/equipment solutions to existing operational problems.- Create documentation for equipment solutions, such as design definitions, quality specifications, assembly instructions and equipment design standards, etc.- Generate structured plan to turn innovative equipment design solutions from ideas to assessment, pilot and finally expansion- Own and deliver against plans, providing network reporting, financial approval and leadership approval for all stages of program progression- Act as technical expert in area of ownership, providing technical expertise to other Engineering teams, alongside providing technical challenge for suppliers and partners- Build large-scale business proposals based on innovation designs for WW Ops Engineering, often with ambiguity; collaborate with WHS, Planning, Launch, Procurement, Finance, HR, external partners and product teams to ensure project completion (on time and within budget)- Ensure customer satisfaction by following through with requests and ensuring needs are met as accurately and immediately as possible- Own internal process innovations across the Engineering Org, including owning road-mapping and planning for given area of responsibility and ensuring roadmap is delivered- Coordinate with Tech/Software teams, driving the operational execution of software enhancements as well as ensuring the software supports the physical design/process innovations- Up to 50% regional and WW travel depending on business needsBASIC QUALIFICATIONS- Bachelor’s degree in Science, Engineering, Technology and Mathematics (or equivalent related experience)- 5+ years of progressively responsible experience in the specialty- Experience in any of the following areas; Production Part Approval Process (PPAP), Manufacturing/Mechanical Plant Engineering, First Article Inspection (FAIR).- Experience with introducing new vendors and vendor technical quality management. - Experience with introducing new equipment from concept all the way through validation and execution?- Experience with automated material handling equipment, and systems inclusive of robotics and high-speed manufacturing- Experience with process design based on Lean Principles- Experience in Capital project management, must involve ownership/management of engineering design project- Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Cloud Technical Account Manager , ES - SI - Financial Services, ES - SI - GFS

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Applied Scientist II , Selling Partner Recruitment and Success

Join us in the evolution of Amazon’s Seller business! The Selling Partner Recruitment and Success organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources.We are looking for an Applied Scientist II to lead us to identify data-driven insight and opportunities to improve our SP recruitment strategy and drive new seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).Key job responsibilitiesAs an Applied Scientist on the team, you will:- Identify opportunities to improve SP recruitment and development process and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL).- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps.- Lead and execute roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers.- Work with our engineering partners and draw upon your experience to meet latency and other system constraints.- Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver.- Be responsible for communicating our science innovations to the broader internal & external scientific community.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Senior BizDev & Partnerships Manager, BizDev

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.At Amazon Business, we are focused on building the world’s most customer-centric B2B store. We build solutions to enable business customers to discover, research, and purchase products from a competitive marketplace with a vast selection, across multiple devices and regions, and with an increasing array of customer-centric features and integrations. We already built a sizable customer base that ranges from sole traders to large Enterprises in a wide range of industries. To achieve the level of automation we desire for customers, the AB store requires a web of connections (“integrations”) with a variety of purchasing, invoicing, and procurement-related solutions. The AB Partnerships team works with B2B companies to create this web of connections and integrated solutions that improves the end-to-end B2B purchasing experience.We are looking for a high-caliber, results-focused business development executive with a talent for stakeholder management. This person will enjoy developing broad and strong relationships with external organizations and other parts of Amazon to find opportunities to grow Amazon Business. External B2B organizations may include eProcurement system providers, Invoicing solutions, consulting firms that undertake procurement-related work, trade associations, and travel and expense management software vendors. This individual will nurture and rapidly expand existing partnerships, establish new lead generation and customer acquisition opportunities, demonstrate results, and play an important role in shaping Amazon Business’s partnership strategy.Key job responsibilitiesKey job responsibilities• Manage partner programs including technology and commercial opportunities with partners, and drive rapid progress from team in executing against strategic program goals.• Work with a select group of new and existing partners to define and execute joint sales and Go to Market (GTM) programs in different regions.• Engage assigned partners and their end customers to create and drive revenue opportunities for Amazon Business.• Set and manage partner revenue targets and work with Amazon Business sales organizations to achieve/exceed goals.• Manage a pipeline of partnership opportunities associated with assigned partner programs and solutions.• Understand the technical requirements of our partners and work closely with the internal development team to guide the direction of our product offerings and joint partner solutions.• Work with CRM systems, data warehousing, and other analytic tools to establish detailed metrics for tracking purposes.• Prepare and give business quarterly business reviews to the senior management team. Manage complex contract negotiations and serve as a liaison to the legal group.• Collaborate with, and influence, sales, marketing, product managers and other internal stakeholders.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps ...

Sales Account Manager

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers. Key job responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS• 5+ years experience in digital advertising, product marketing, consulting, business development, and/or other customer facing roles• 2+ years experience with digital media/marketing strategy, data analysis and data analytics & visualization• Media planning & brand planning capabilities• Success in optimizing products and services based on client needs• Strong Proficiency in Microsoft Excel• Demonstrated success working with cross-functional teams and building strong relationships internally and externally ...

Software Dev Engineer III, Amazon Advertising

What is Amazon Advertising? Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices (Kindles, Fire tablets, Fire TV, Alexa, mobile, Twitch, and more). We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, highly respected advertising group with a relentless focus on the customer, you’ve come to the right place. What does Amazon Advertising, the hiring team, do? Amazon Advertising is building the next generation of products and services that will fuel the growth of Amazon’s advertising business. We own multiple customer facing facets of Amazon Ad's, which allow brands of all sizes to buy advertising across Amazon’s ad network in a few clicks. Brands interact directly or through external Agencies/Integrators, through our website and/or programmatic APIs and get enterprise-grade access What is the Amazon Advertising team looking for? We need full stack developers with a range of skills from HTML5/Javascript/React on the UI to Java for service layer. The more of these skills you have the better. You should feel comfortable developing in both web browser-based UI and server environments. You’ll be responsible for owning, designing and delivering highly scalable systems that will be used by advertisers, agencies, and sellers on Amazon to build, manage and serve beautiful, innovative ads to highly targeted audiences. Our team works across Amazon to combine Desktop, Mobile, Kindle, Video, and Retail into our products. We’re building a full-service, full-stack advertising platform. If I were hired, what would I be working on? With our team you’ll get the opportunity to own major deliverables building out our applications. You’ll work with customers to scope, design, implement, test, and launch new features. You’ll be able to enjoy innovation, simplify complex problems and tackle tough challenges. Our team is continuing to grow and we need to a reexamine our existing architecture and define a bold vision for the next phase of scaling and complexity. We’re looking for you to help define and drive that vision. Why should I join your team? Be a part of a team that is rapidly adapting to an ever-changing digital advertising landscape. We have many new, exciting major projects on the horizon, across all parts of the tech stack, that you will play a key role in. We are constantly in touch with our customers to not only understand what they need today but predict where they’re going tomorrow and build software that can handle it all. Our customers have high expectations of Amazon and we’re ready for you to join us on the journey of exceeding those expectations and delivering products that customers love! Impact and Career Growth: - Have an opportunity to contribute across the full stack - Build the next generation of Advertising platforms for Amazon - Opportunity to grow and broaden your technical skills as you work in an environment that thrives on creativity, experimentation, and product innovation - Mentor new engineers that join our growing organization We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. Key job responsibilities - Designing and developing software products that impact many areas of our business - Define requirements, create software designs, implement code to these specifications - Provide thorough unit and integration testing, and support products while deployed and used by our stakeholdersBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Principal GTM Lead, Twitch

Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products (Sponsored Products, Sponsored Brands and Sponsored Display), enterprise ad tech (Amazon DSP, Amazon Ad Server, Amazon Marketing Cloud, Amazon Publisher Services) and a rich array of unique creative, format and measurement solutions. We offer advertisers premium brand placements on our owned and operated properties, including Thursday Night Football, FreeVee, Prime Video, Twitch, and FireTV as well as on third-party publishers via Amazon Publisher Services.We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The insights we deliver to advertisers and their partners enable them to build unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale. We seek a seasoned leader to join us as Principal, GTM Twitch. This new role will responsible for developing the unified go-to-market strategy and strategic execution for advertising solutions across all Twitch properties. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. We are seeking an innovative, creative, analytical and strategic thinker, who is passionate about digital media and the future of Twitch advertising. The ideal candidate enjoys solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. This role will be highly visible with senior levels of Amazon, and will need to work collaboratively with internal management teams to understand where our relative advantages or risks lie, where new market segments and solutions should be created. The successful candidate will have a talent for responding effectively to industry direction, customer needs and competitive positioning. They are comfortable with ambiguity and juggling multiple priorities simultaneously in fast-paced dynamic environment. They possess high levels of creativity, independence, flexibility and attention to detail. In addition, this individual will be an independent thinker who can make convincing, information-based arguments.Key job responsibilities- Drive the vision and the end-to-end strategy for positioning, pricing, packaging, and planning of Twitch advertising offerings.- Maintain firm grasp of video, display and social media advertising market and competitive trends to identify and assess opportunities.- Lead quantitative analysis of demand, including opportunity sizing of both traditional/existing demand channels and emerging/new demand sources.- Reconcile supply-based budget models with demand-based analyses, in coordination with Finance teams.- Analyze and recommend trade-offs between price, volume and yield-generating strategies.- Work with sales teams on enablement and demand generation strategies to achieve revenue and adoption targets.- Drive growth of Twitch advertising offerings, including business management in support of org goals around revenue, product adoption, advertiser maturity advancement, etc.- Track quarterly sales pacing (to budget revenue and/or other goals), and recommend adjustments to GTM strategies or tactics as appropriate.- Produce stack-ranked set of sales priorities to influence product requirements, roadmap decisions and trade-offs.- Partner with Ads Marketing on customer-facing Video Sales and Marketing narratives.- Partner with cross-functional leads across the Ads organization to ensure execution of GTM strategies, including tactical week-to-week guidance and support.- Effective at articulating and presenting complex concepts to cross functional audiences using hard data and metrics to support assumptions.About the teamTwitch is one of our most unique publishers. Our team is the single-threaded leader on all Twitch ad products, countries, and customer segments. We are responsible for overall Twitch Ads business strategy to fuel long-term growth and innovation – working closely with all sales and product teams across Amazon Ads and building on the foundation already established by integrating Twitch into the broader Amazon Ads organization.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 7+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Principal Product Mktg. Mgr., Amazon Fashion & Fitness

Amazon Fashion & Fitness is looking for an innovative, data-obsessed Principal Product Marketing Manager to lead the ongoing evolution of our personalization and recommendations functions. This role will drive increased relevance and engagement for our customers, creating a unique, personalized shopping experience that resonates with their individual preferences and shopping intentions. Our mission is to become the go-to destination for fashion and fitness customers worldwide. This Principal PMM will work cross functionally across marketing, retail, product, analytics and tech teams to focus on driving internal traffic to fashion and fitness product. They will be responsible for building customer-centric shopping experiences that delight and drive customer acquisition, engagement, and retention.The ideal candidate must be excellent in acquiring, analyzing, and articulating business strategy from data. They should have experience with data visualization and should be proficient in SQL. This candidate should also be a strategic thinker with a strong understanding and curiosity of the fashion and fitness shopper and trends. They should demonstrate strong communication skills and have experience influencing cross-functional teams; notably with past experience working with tech teams and engineers. This role requires a strong grasp of how to distill business needs to tech teams, and should have the ability to bring both data-driven and qualitative insights into marketing plans. Lastly, this candidate should have a "can-do" attitude and should be excited to dig into problems and find fast solutions. Key job responsibilities * Lead and Define Strategy: Own Amazon Fashion and Fitness’s personalization marketing function, driving short term and long-term strategic plans through data-driven insights.* Drive Trend Detection and Model Development for Personalization: Lead the implementation of trend-detection strategies, piloting, testing and measuring real-time trend models that leverage social listening tools, customer data, and other sources.* Customer Shopping Mission Strategy: Develop and execute a strategy to support diverse shopping missions across the customer journey, from goal-oriented to discovery-based browsing, ensuring the shopping experience is tailored to each mission type. Optimize personalization and recommendation features to guide customers seamlessly, fulfilling unique shopping goals and enhancing engagement. * Customer Segmentation and Insights: Define customer segments and build tailored strategies that reflect varied customer demographics, preferences, and behaviors. Leverage insights from segmentation to create personalized marketing campaigns, ensuring relevancy and resonance for each customer group within Amazon Fashion & Fitness. * Seasonal Shopping: Develop seasonal plans from our long-term vision to align the organization on priority initiatives and in-quarter focus areas.* Customer Engagement and Retention: Develop and drive acquisition and retention strategies, focusing on personalized customer experiences that foster engagement, frequency of shopping, and increased basket building.* Innovative Personalization Experiences: Identify opportunities for ‘Think Big’ personalization initiatives, leveraging customer data and machine learning insights to surprise and delight Amazon Fashion & Fitness customers.* Voice of the Customer: Champion the customer in all forums, ensuring Amazon’s personalization strategies resonate with evolving customer expectations.BASIC QUALIFICATIONS- 9+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience driving direction and alignment with cross-functional teams ...

Senior Worldwide Specialist Solutions Architect - GenAI, Amazon Bedrock GTM

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. You should understand the security and compliance requirements for ML/GenAI implementations. You must have experience with LangChain, LLAMAIndex, Data Augmentation, Responsible AI, and Performance Evaluation frameworks. You should have experience architecting end to end ML/Gen AI applications for customers using AWS services and Well Architected Framework.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Travel up to 50% may be possible.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutions under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 3+ years of experience in end to end technical architecture, design, deployment and operations for Generative AI/ML platforms and applications.- 1+ year experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, model customization including pre-training and fine-tuning techniques.- Proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches.- Proficient with prompt engineering, function calling, agentic workflows, embedding model fine tuning and retrieval method evaluation and optimization approaches.- 5+ years of experience in design/implementation/consulting for Machine Learning/AI/Deep Learning solutions - using one or more Deep Learning frameworks such as TensorFlow and PyTorch.- 5+ years professional experience in software development in languages related to ML like Python or Java. Experience working with RESTful API and general service-oriented architecture.- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, engineering, or computer science. ...

Head of US, Vertical Lead, Brand Innovation Lab

The Amazon Brand Innovation Lab team is a worldwide organization working on innovative advertising experiences for Amazon customers and advertisers. This is a rapidly growing and evolving Amazon Advertising business. If you are a creative and strategically-minded builder who thrives in fast-paced environments, this is the team for you.The Head of US, Vertical Lead for Brand Innovation Lab will oversee a diverse team of creative talent including creative directors, copywriters, art directors, designers, as well as solutions managers, strategists and technologists to deliver unique and innovative advertising campaigns across categories in specific industries. Using the canvas of Amazon to create high fidelity brand experiences, we combine the digital and physical and create programs that delight the customer and deliver for the advertiser. We seek an entrepreneurial leader who can set strategy, prioritize, communicate clearly, and consistently deliver results.In addition to strong general management skills, as the single threaded owner on a business, they collaborate with internal stakeholders across the Ads business, as well as stakeholders at brands and agencies to enable their team to deliver ad experiences for brands. Excellent written and verbal communication skills are essential.BASIC QUALIFICATIONS- 10+ years experience leading interdisciplinary creative teams through strategy and execution at a brand, publishing/media, agency and/or production company.- Experience Managing a P&L to make necessary staffing decisions and tradeoffs to deliver the best experience for customers, while managing the business responsibly.- Bachelor's Degree. ...

Senior Software Development Engineer, Monetization Product and Engineering

Are you interested in building the next generation, cloud-based commerce system for AWS? AWS Commerce Platform (CP) allows customers to purchase AWS services. CP teams tackle some of the hardest scalability, performance, and distributed computing challenges in the world, processing trillions of events per month. We are looking for a talented senior software development engineer who has a passion to develop distributed systems at scale to help build the next generation of AWS internal services. As a foundational system we scale with the growth of cloud computing at Amazon. The Monetization Product and Engineering (MPE) team is responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year. These include but are not limited to enabling: monthly bill run process for highly specialized custom contracts, generating and delivering monthly customers billing statements, automating and maintaining bill audits via implementing an easy-to-use configurable audit framework.Key job responsibilitiesAs a Senior Software Development Engineer on MPE team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. Key responsibilities:- Define system architecture, own and implement specific components and help shape the overall billing experience by bringing perspective and context of current technology choices and guide future technology choices.- Lead projects that require work of multiple engineers.- Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing.- Collaborate closely with product managers, program managers, architects and PE from within and cross-functional teams across Billing and CP orgs.- You will take responsibility for technical problem solving and creatively meeting product objectives in ambiguous scenarios where customer problems are defined but technology strategy is not yet defined.- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performance.A day in the lifeYou thrive in a fast-paced start-up like environment and want to invent the future. Your expertise is deep and broad; you start with the customer and work backwards to develop a coherent vision for services that support the flexibility and scale that customers expect from us. You have built and operated systems that support high-end business complexity and scale with simple and elegant solutions. You have a passion for the potential of computing to improve people’s lives, and a proven track record of leading teams through complex technology delivery. And you are the technical expert that can take on architectural challenges to innovative solutions, while demonstrating leadership, technical competence, and craftsmanship.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are a team of software engineers and data engineers responsible for transforming our manual operations via ideating and automating complex manual processes that process $36+ Billion worth of bills each year via software services that scale to the need and seamlessly integrate with exiting CP solution stack.BASIC QUALIFICATIONS- Experience as a mentor, tech lead or leading an engineering team- 7+ years of non-internship professional software development experience- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 7+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...

Sales Operations II

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. We are seeking a Sales Operational analyst to join our team and ensure the accuracy and integrity of our billing systems, with a focus on end to end billing. This customer-obsessed role requires meticulous attention to detail in data entry, thorough auditing, UI testing, reconciliation management, and maintenance of precise tracking systems. The ideal candidate will excel at deep diving into complex data sets, identifying discrepancies, and improving data quality. They must be adept at interpreting contracts and collaborating with cross-functional teams, including business contracts, engineering, finance, and project managers. This position is crucial in maintaining the reliability of our billing systems and upholding our commitment to providing government customers with an accurate, compliant billing experience. The successful candidate will directly contribute to enhancing overall customer satisfaction through their expertise in private pricing and data quality management.AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.AWS Monetization, is the incubator and enabler for business innovation and speed. We support 300+ services from EC2 to ProServ, 100+ billion in revenue per year (and growing), and over 4 quadrillion transactions a month, globally. In addition, we are continuously developing cutting-edge technologies to accommodate AWS’s rapid growth. Our team is innovating the complex systems that currently sit on a suite of streamlined solutions that allow us to communicate and offer products to our customers to enhance their experience. As we scale our services, we continue to expand our presence globally to support the AWS Commerce Platform.Key job responsibilities*Candidate must be a UK citizen*Oversee contract operations, including contract ingestion, Private Rate Card (PRC) creation, and handling escalations to ensure seamless contract lifecycle management*Ensure accuracy and integrity of billing systems, specifically in contracts*Manage end-to-end billing processes, ensuring accurate documents, timely payments, and resolution of billing inquiries.** Conduct audits of pricing data and billing systems and identify discrepancies and work through any anomalies. * Manage reconciliations between contract terms and implemented pricing* Maintain accurate tracking systems for private pricing agreements * Develop and maintain documentation for private pricing processes and procedures* Provide regular reports on private pricing accuracy and system performance * Participate in process improvement initiatives to streamline private pricing workflowsAbout the teamAWS Monetization's vision is to delight AWS customers by delivering accurate, on-demand, and easy to use billing. Our work includes operational review of deals, ingestion of billing terms to generate and publish invoices. We serve all AWS customers and issue billing artifacts $95 billion/year across 239 AWS services. Our vision is to deliver accurate bills fast and improve customer satisfaction by 50%. We aim to transform the AWS billing process by reducing manual touches via automation and create a Single Source of Truth data pipeline. We have several AWS/Steam level initiatives to improve billing timeliness, billing accuracy and automation.BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Senior Applied Scientist , NOSO Science

Amazon Supply Chain forms the backbone of the fastest growing e-commerce business in the world. The sheer growth of the business and the company's mission "to be Earth’s most customer-centric company” makes the customer fulfillment business bigger and more complex with each passing year.The EU SC Science Optimization team is looking for an exceptionally talented Scientist to tackle complex and ambiguous optimization and forecasting problems for our EU/NA fulfillment network.The team owns the optimization of our Supply Chain from our suppliers to our customers. We are also responsible for analyzing the performance of our Supply Chain end-to-end and deploying Operations Research, Machine Learning, Statistics and Econometrics models to improve decision making within our organization, including forecasting, planning and executing our network. We work closely with Supply Chain Optimization Technology (SCOT) teams, who own the systems and the inputs we rely on to plan our networks, the worldwide scientific community, and with our internal EU stakeholders within Supply Chain, Transportation, Store and Finance.We are looking for an experienced candidate having a well-rounded-technical/science background, with a particular expertise in stochastic optimization and probabilistic forecasting, as well as a history of delivering complex scientific projects end-to-end, and is comfortable in developing long term scientific solutions while ensuring the continuous delivery of incremental model improvements and results in an ever-changing operational environment.As an Applied Scientist, you will design, develop and deploy robust and scalable scientific solutions via Operations Research and Machine Learning algorithms, especially in the context of stochastic customer demand and other sources of uncertainty requiring to move past deterministic optimization. You will partner with other tech and science teams, operations, finance to identify opportunities to improve our processes in order to drive efficiency improvements in our Fulfillment Center network flows.This role requires a self-starter aptitude for independent initiative and the ability to influence partner scientific and operational teams so to drive innovation in supply chain planning and execution. You are passionate, results-oriented, and inventive scientist who obsesses over the quality of your solutions and their fast and scalable implementation to address and anticipate customer needs.Key job responsibilitiesBuild state-of-the art, robust and scalable Stochastic Optimization and Probabilistic Forecasting algorithms to drive optimal planning under uncertainty and execution in Amazon end-to-end supply chainDesign and engineer algorithms using Cloud-based state-of-the art software development techniquesThink multiple steps ahead and develop for long term solutions while continuously delivering incremental improvements to existing onesPrototype fast, ensure early adoption via pilots, integrate feedback into the models, and iterateOperationalize (i.e. deliver) your science solutions by closely partnering with internal customers, understand their needs/blockers and influence their roadmapLead complex analysis and clearly communicate results and recommendations to leadershipAct as an active member of the science community by researching, applying and publishing internally/externally the latest OR/ML techniques from both academia and industryBASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- 3+ years of building models for business application experience- 2+ years experience with Stochastic Optimization techniques (e.g. Stochastic Linear Programming, Stochastic Dynamic Programming) and ML for Probabilistic Forecasting- Sharp analytical abilities, excellent written and verbal communication skills- Ability to handle ambiguity and fast-paced environment ...

Head of US, Brand Innovation Lab, Amazon Ads Brand Innovation Lab

The Head of US for Brand Innovation Lab (BIL) will lead a large, multidisciplinary team of creatives, solutions managers, and brand strategists. They will partner with BIL leaders in content production, design technology, and engineering to develop cross-Amazon experiences and sponsorships that only Amazon can deliver. As a leader within a dynamic, global organization, they will also collaborate with BIL and Amazon leaders across EU, APAC and International Expansion markets to chart a course that inspires experimentation and innovation and delivers results for brands across multiple categories including CPG, Grocery, Beauty, Automotive, Entertainment, Travel, Financial Services and more.Key job responsibilities- Lead a large, multi-disciplinary team (creative, project management, strategy) across multiple US locations (LA, SEA, NY), establishing and upholding the highest creative and customer experience bar.- Partner with BIL leaders in Content Production, Design Technology and Engineering to determine the best use of resources across multiple areas of vertical, creative and technical opportunity.- Partner with US counterparts in Ad Sales and Ads Product teams to align on the BIL priorities that will drive sustainable growth through creativity and innovation.- Collaborate directly with brands and agencies to communicate the full-funnel possibilities across the Amazon Ads canvas.About the teamBrand Innovation Lab (BIL) is an award-winning advertising team that conceptualizes and executes bespoke advertising experiences for brands who invest in media with Amazon Ads, scaling successful campaign elements as new products or features in existing products. BASIC QUALIFICATIONS- 15+ years of experience in Advertising.- 10+ years of experience leading teams responsible for creative or technical deliverables.- Experience managing a P&L to make necessary staffing decisions and tradeoffs to deliver the best experience for customers, while managing the business responsibly.- Bachelor's Degree. ...