Investigation Specialist II- PT, Flex I&O

We are seeking an Investigation Specialist II, to join our team. This role involves investigating incidents involving Flex Delivery Partners (DPs), reviewing high risk cases making informed business decisions. The ideal candidate is a bilingual (Portuguese, Brazilian preferred / English) skilled communicator and problem solver with a passion for conducting thorough investigations to ensure accurate and fair outcomes. Key job responsibilities• Investigate incidents involving Flex DPs, ensuring thoroughness and accuracy in all findings.• Provide well-informed business decisions based on investigative outcomes.• Take ownership of functional issues, offering high-quality solutions and championing proactive improvements.• Exhibit excellent individual problem-solving and analytical skills to review and investigate cases.• Demonstrate technical competence and self-motivation, thriving in a fast-paced team environment with minimal supervision.• Display flexibility by working within different queues and providing support as needed for additional tasks, deep dives, and escalations.• Ensure compliance with established procedures and Service Level Agreements (SLAs) while achieving and maintaining high-quality and performance metrics.BASIC QUALIFICATIONS-18 months+ of investigations experience. -Must be fluent, both written and verbal communication without using a translator, in Portuguese (Brazilian Portuguese preferred) and English. ...

Sr. Event Producer, Event Production, Accelerate Seller Events

Are you interested in leveraging your program and relationship management skills to join an event production team responsible for the content and production execution of highly visible, large-scale Amazon seller conferences? The Senior Event Producer role will lead the strategy and execution for Amazon seller events keynote portfolio, whether virtual, physical, or hybrid for a global audience – including our annual flagship event, Amazon Accelerate.As a Senior Event Producer, you will work tirelessly to drive the keynote program work stream from end-to-end, building relationships and partnering with cross-functional teams while influencing leaders on strategy and direction. You understand how to breakdown complex workflows, are extremely organized, and can communicate updates and action items clearly and concisely. You are able to engage attendees through content and experiences in order to connect with and inspire them. You understand the keynote development process from end-to-end and will work closely with the scriptwriter team, creative design team, and video producers to ensure that informative and entertaining presentations are being delivered for our seller attendees. You will bring fresh ideas to continuously raise the bar for keynote programming. Key job responsibilitiesIn this role, you will work collaboratively with Communications, PR, product managers, marketers, program managers, executive leadership, and legal across the Selling Partner Services organization, to develop exciting and compelling keynote experiences. You will navigate multiple teams and their priorities while developing a road map and workback that all keynote participants and stakeholders follow. The ideal candidate will play a critical role in shaping the direction of seller event keynotes and is ready to adapt and lead in seller events.Key job responsibilities• Responsibility for creating and executing the end-to-end keynote strategy for major seller-facing events like Amazon Accelerate. This includes sourcing, curating, and distributing exclusive content and formats, from across Amazon, to ensure the most relevant and exciting experience for sellers.• Managing a complex, cross-functional program with significant impact. The role requires deep program management expertise in order to move fast, gain alignment, and deliver at a high bar.• Driving efficiency and proactively creating processes to maintain high standards across the seller events team. • Engaging with internal partners to identify and build mechanisms that streamline keynote processes, and collaborate with leadership to align on strategy, milestones, and key deliverables.About the teamThe Accelerate Seller Events Team (ASET) is responsible for the end-to-end delivery of Amazon Seller events, including our flagship event, Amazon Accelerate. Our team also supports internal events and communications along with acting as a center of excellence and partner to other event teams from across the globe.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of defining and executing against program timeline & requirements experience ...

Sr. Policy Expert, Global Food and Product Safety , SPS Internal Risk

At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. The Product Safety policy lead will own analysis and risk assessment activities required to formulate WW product safety polices. They will serve as our go-to subject matter expert for difficult questions regarding the optimal policies required to make scalable decisions related to product safety with a focus on: OTC, cosmetics, food, and food supplements.Key job responsibilities• Responsible for conducting product safety risk assessments across a broad range of product categories• Make high-judgement decisions regarding policies related to product safety in order to meet WW regulatory obligations and enhance customer safety• Perform analysis of data from a variety of sources to identify possible risk indicators to support policy decisions• Coordinate with Legal teams to integrate legal and safety analysis in support of key policy decisions• Work with a wide range of cross-functional teams to communicate Amazon's safety and compliance strategies to stakeholders• Communicate regularly with leadership and ensure consistent reporting against commitments• Drafting and presenting strategies to enhance risk management practices, including analysis of industry practiceThe ideal candidate will have a strong background in safety risk management, with extensive experience in developing and implementing surveillance testing programs for consumer products. You should have excellent project management skills, with the ability to effectively coordinate activities with internal teams, third-party vendors, and regulatory agencies on a global scale. Additionally, a proven track record of creating and managing governance functions within complex organizations is essential for success in this role. Strong communication and leadership skills are also crucial, as you will be responsible for providing guidance and direction to cross-functional teams and stakeholders to drive continuous improvement in product safety and quality assurance processes.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Experience working with Testing, Inspection, and Certification laboratories- Experience running a surveillance testing program and strategy ...

Pre-Construction Manager

Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects.Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• A Pre-Construction manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution.• Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues.• Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects.• Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements.• Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors.• Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues.• Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business.• Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms.• Review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 3+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.• Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.• Experience within packaging processing/logistical facilities with complex equipment or comparable experience.• 3+ years of project/program management ...

Clinical Case Manager, DLS Clinical Team

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. We are looking for highly motivated individuals to work as Clinical Consultants for our Disability Leave Service (DLS) organization. Acting on behalf of Amazonians, the Clinical Case Manager serves as a medical and Mental health resource dedicated to the consulting and management of complicated leaves, disability and accommodation cases for the DLS organization. The Clinical Case Manger performs claim reviews from a clinical perspective and serves as an integral partner with Case managers, Appeals consultants and Accommodation specialist in negotiating return to work plans with treating providers, and occasionally employees. The Clinical Case Manager will provide individual case consultation for complex accommodation and disability life events. . Key component in this role is strong self-management skills, a desire to knowledge share and an ability to translate medical consultation into favorable results for the company and employees, exceptional communication and organizational skills, attention to detail and ability to prioritize in a fast-paced environment. It is vital to have a strong medical acumen alongside a passion to execute compassionate but business focused case consultation. The Clinical Case Manager must understand medical diagnoses, ICD-10 codes, and the impacts that may challenge employees in performing essential job functions at Amazon. have a strong clinical knowledge, understanding of ICD-10, DSM–5 diagnostic codes, understand how medical/Behavioral conditions impact functionality impairment and capacity and how it impacts the essential job functions of the employees at Amazon (Ability to apply clinical knowledge for absence management). In this role you will have the ability to effectively leverage upon your clinical expertise, but translate this expertise into consultations that will assist Amazon and impacted employees in successfully returning to work. The Clinical Case Manager needs to have the ability to balance clinical facts alongside demonstrate high level of compassion and empathy for the claimants.Please Refer to This Basic Qualification Requirements:• Current RN license or BSN required, and/or Master’s degree in Behavioral Health field, e.g. MSW, MA or MS in counseling.• Current license and/or License eligible.• 3+ years clinical work experience• 1+ year absence case management experienceGood to have●3+ years of experience in disability management industry managing STD or LTD claims.● Understanding of regulations under FMLA, ADAAA, EEOC and OFCCP and various state and local leave of absence laws.● Utilization Review experience and/or experience using specific clinical criteria or protocols.● Experience navigating a large organization and engaging multiple stakeholder groups with varying levels of clinical knowledge● Exceptional written and verbal communication skills● Certification with CCM or CDMSKey job responsibilities• Work cross-functionally to provide medical evaluations and clinical services to DLS organization.• Serve as a clinical subject matter expert to disability and leave case managers and provide clinical analyses related to functional impairment and work capacity.• Serves as expert Clinical co-manager on medical and/or behavioral health claims and provides activities requiring clinical expertise including, but not limited to, performing provider interviews, analyzing clinical information submitted, and negotiating return to work plans with employee, treating provider, and employer if applicable.• Assist case managers with clinical recommendation, interpreting medical documents and guidance for complex case.• In partnership with case managers, co-manage cases to optimize case management process and proactively impact optimal case outcomes.• Partner with treating providers to clarify clinical information, gain insight into recommended restrictions and limitations, determine severity of employees functional impairment and capacity and proactively assist with return-to-work plans.• Ability to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance.• Demonstrate ability to confidently communicate with Physicians, and every level of an employee’s treating provider team• Provides continuing education for case management staff through performing mini-clinical lectures on behavioral health case management.• Assists in the development of clinical tools, templates, processes, and protocols under the direction of the Clinical leader.• Travel up to 10% domestic and/or internationalBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications ...

Area Manager - (Referral for Military Members), MTA

This is NOT a remote position. This is for Military Referrals Nationwide.Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Customer Success Manager, Amazon Robotics, Fulfillment

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply innovative robotics and software solutions to solve real-world issues that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.The Customer Success (CSM) team is the primary link between AR and Operations coaching site management on operational best practices, robotics systems, and tools. You will work directly with operations managers at Amazon Fulfillment and Transportation Centers to meet or exceed the as designed performance of their robotic technology. You will identify operational pain-points, translate those into opportunities enabling product and/or process changes to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product, deployment, and solution stakeholders from Global Robotics and Central Operations to ensure North America operations and supporting organizations can successfully utilize Amazon Robotics’ technologies. You will use your technical acumen, program management, organizational change management, and communication skills to align a broad range of initiatives for the customer. You will own and drive execution excellence for your portion of the end-to-end model (e.g., technical, operational, organizational, and educational) that span several teams, levels, and cross-functional business units. At AR we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a passion for problem-solving. You are a team player, use data to make choices, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.Key job responsibilities* Develop and implement mechanisms and processes to enable your team to scale with a growing AR network, build subject matter expertise, and innovate to address the needs of operations and AR customers. * Auditing adoption and improving effectiveness of safe and effective AR operational best practices within your portfolio or subject matter area of expertise.* Identifying and addressing trending operational performance issues and improvement opportunities, and implementing solutions in fulfillment network* Facilitating network-wide rollouts of new robotic technologies and tools, and supporting operations’ launch of new robotic systems and continuous improvement initiatives. * Identifying requirements and capturing “voice of the customer” product/service feedback to influence product design and development priorities.* Coaching site leaders on AR best practices and robotics systems and tools.* ~25-30% travel expectedA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status (seasonal or temporary). The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAt Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS* Bachelor’s degree in Engineering and/or relevant experience * 6+ years in customer-facing roles, with experience resolving technical issues with operations, engineering (software/hardware), and leadership teams* Experience managing multiple high-priority tasks simultaneously * Knowledge and/or working experience with analytical tools (sql, Excel, tableau)* Experience applying process improvement frameworks and tools to optimize business operations and customer outcomes ...

Security Engineer II, Offensive Security Penetration Testing

Amazon’s Information Security Penetration Testing Team is seeking a Security Engineer to help keep Amazon secure for its customers. In this role, you will attack Amazon’s services, applications, and websites to discover security issues and report them to our internal technology teams. This position will provide you with challenging opportunities, both technologically and as a leader, but will also be a great deal of fun if hacking Amazon alongside a team of highly skilled individuals sounds exciting to you.A Security Engineer at Amazon is expected to be strong in multiple domains. Engineers in this role work closely with teams throughout the Amazon Security organization, as well as provide technical leadership and advice to teams and leaders throughout Amazon. You will be in direct contact with teams in a variety of business verticals, giving you first hand knowledge about how Amazon is built and how it operates at a deep, technical level. Additionally, you will leverage the knowledge you gain about Amazon to find new ways to break services and technologies throughout the company.Engineers in this role must show exemplary judgment in making technical trade-offs between short-term fixes and long-term security and business goals. You will demonstrate resilience and navigate ambiguous situations with composure and tact. You will be expected to provide thought leadership for the organization as you discover, invent, and innovate throughout the course of your duties. Above all else, a strong sense of customer obsession is necessary to focus on the ultimate goal of keeping Amazon and its customers secure.Key job responsibilities- Conducting high quality application penetration tests independently, or as part of a team- Creating detailed engagement plans and thoroughly documenting findings, gaps, and remediation recommendations- Contributing to team tooling, innovation, and process improvements- Communicating and collaborating with partner security teams, service owners, and senior leadership to influence and prioritize the resolution of discovered security findingsAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- 3+ years of experience in a penetration testing or similar offensive security role ...

SPS WFM Analyst, Selling Partner Support

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for an exceptional Workforce Management (WFM) Real Time Adherence (RTA) Analyst, who is passionate about their work, understands how to manage calls across a network of contact centers, and who has the ability to contribute new innovations to the within the Amazon Seller Support Workforce Management Team.The ideal candidate will possess experience in typical workforce management disciplines: Scheduling, Real Time Monitoring, proficient reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem-solving situations that require immediate real time intervention, as well as short term scheduling management and planning (1-16 weeks in advance).Key job responsibilitiesResponsibilities: • Monitors queue performance, provide intraday updates on queue size and longest contact waiting (LCW). Takes actions to resolve or reduce service level impacting issues. Provides clear, concise notification to Operations and Support teams as required.• Compares staffing to forecast requirements. Takes corrective actions as required examples include: Cross OU support, non-productive time cancellation, and OT and/or VTO. Metric reviews including shrinkage, scheduled adherence and contacts handled analysis to improve service levels.• Leverages appropriate operational tools and applications to deep dive Demand (Volume/ACHT) and Staffing impacts. Utilize data to identify root cause and recommend resolving actions.• Coordinate with outsourced service providers daily, to ensure staffing performance is meeting or exceeding acceptable standards.• Adjust routing schemes and realign resources to optimize coverage and service based on skill set and priority, across multiple sites.• Recognizes and initiates escalation processes for routing issues or any other incident and initiates appropriate tactics to ensure service levels are maintained.• Provide feedback, analysis and reporting of relevant trends, such as: call performance stats, call arrival patterns, staff productivity, attrition rates and resource allocation.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of program or project management experience- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ years’ experience on WFM Real-time Service Level management ...

Construction Manager, Transportation Engineering Services

As the TES Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will be integral in implementing the facility network infrastructure, including sortation centers, delivery stations, and auxiliary buildings supporting those facilities. The construction projects may include new builds, retrofits, and expansions. You will be required to perform detailed deep dive reviews of job budgets and schedules identifying and resolving any discrepancies, including contractor bid packages. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, ensuring that contracted resources deliver work meeting duration and quality targets, coaching all project teams (developers, design engineers, contractors), thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, ensuring all job internal and external team members are on point and maintaining schedules and budgets, inventing and simplifying innovative solutions that allow for improved processes and results, and overseeing more than one project in various locations simultaneously. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Construction Manager position includes approximately 60% travel. Key job responsibilities•Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. •Manage a project, problem resolution or effort•Ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. •Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues. •Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. •Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution. •Advise on the impact of change on time, cost and permitting.•Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 5+ years as an Architect, Engineer, Construction Manager, or other Construction related disciplines. • 5+ years project management experience from design phase through implementation and operation. • 5+ years negotiating construction, procurement and labor contracts.• 5+ years with AutoCAD and/or Building Information Modeling (BIM), as well as scheduling software (Primavera, MS Project or similar). ...

Sr. Video Sales Specialist, Adapt

Amazon Adapt is hiring a Sr. Video Sales Specialist to service Amazon Ads’ Global Video Advertising & Partnerships organization. This position can be located in New York or Virtual, US. This person will flex to provide coverage between business vacancies across Video Sales Specialist roles in the US.The Video Sales Specialist (VSS) is an established industry specialist across streaming and video and a crucial contributor to the success of Amazon's video advertising solutions - spanning Prime Video and Live Sport, Twitch, OLV and 3P Video.The VSS team is part of the Global Video Advertising and Partnership Team (GVAP). Its goal is to deliver video revenue targets through the support of Ads sales teams by promoting Amazon’s video products to drive adoption. As domain specialists, VSS is responsible for providing scalable insight, case studies, and strategic pitches tailored to the unique needs of Ads customers consisting of the top US-based brands. At optimal level, VSS is primarily a customer facing unit (70% of time), not as end-to-end front-line sellers, but as specialists equipped to address complex objections empowering sales through expert knowledge and strategies. This approach fosters a universally deeper understanding of Amazon video products, and through collaboration with the GTM team, it ensures that our go-to-market strategies are fine-tuned, accelerating product adoption and establishing Amazon as video thought-leaders and a center of excellence.Key job responsibilitiesThis Adapt VSS role will live within the Amazon Adapt sales team, reporting to Head of Adapt Global Sales and partnering with Adapt peers who are deployed across the Amazon Ads organization. The Adapt VSS will deliver bar-raising business coverage and seamless account transitions. The role is primarily a customer facing tasked with driving revenue through specialist knowledge and strategic initiatives. Working with multiple stakeholders including GTM, Large Customer Sales, Product and Finance they are sought after partners who enable the closing of business with high value customers against specific accounts Cross-Border accounts. They are also ambassadors for Amazon Ads Video representing Amazon at industry events.This role will require travel as needed.A day in the life- Act as a video ambassador and expert to customers and the Amazon Ads Cross-Border sales team- Deliver pitches and strategic work to exceed goals- Work with internal stakeholders to innovate - Utilize Sales CRM and other mechanisms to track pertinent account information and sales progress- Drive the overall vision of Amazon video products.- Work with GTM to develop the end-to-end strategy for US advertisers- Capture customer and partner feedback - Engage with internal cross-functional teams to execute successfully on customer needs- Represent Amazon at events- Deliver training initiatives to raise sales competencyAbout the teamAmazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions or gaps in business needs. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gapsAmazon Ads helps brands design ad experiences that delight customers and deliver meaningful results. With our first-party insights, 300+ million worldwide customer accounts, Amazon properties, and third-party publishers and exchanges—brands can reach the right audiences in the right places, both on and off Amazon. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.BASIC QUALIFICATIONS* 10+ years digital ad sales experience* Proven experience in Streaming TV sales and/or business development* Experience managing internal and external relationships with senior stakeholders, including Sales, Account Management, and Product groups* Experience building and deploying GTM strategies, with an emphasis on packaging, positioning and messaging* Demonstrated ability to close sales and generate revenue, with a focus on delivering long term customer driven outcomes* Manage customer objection handling and suggest alternative solutions as necessary to maximize the partnership opportunity* Excellent communication skills (written & verbal), including the ability to present complex topics both in person, over the phone, and through concise document writing* Demonstrated analytical abilities and confidence in the use of data* Bachelor's degree or equivalent ...

Operations Engineer, Operations Engineering

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.Key job responsibilities• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.• Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.• Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.• Efficiently manage change order controls, purchase orders, and invoice validation/approvals.• Excel at building strong working relationships with internal and external stakeholders across multiple projects.• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.• Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.BASIC QUALIFICATIONS• Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field• 0-4 years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation• Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems• Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

Senior Account Executive,Adapt, Amazon Adapt

Amazon Adapt is hiring a Senior Account Executive to service the Amazon Ads LCS organization. This position can be located in New York City, NY or Remote. Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave of absence (parental, medical). Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Ads, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps. From day 1 Adapt team members must use their experience to earn trust with multiple stakeholders. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. As a Senior Account Executive on the Adapt team, you will report to the Amazon Adapt Sales Manager and use your 10+ years’ experience helping to bridge the gap between permanent AE coverage on Fortune 500 accounts. You will sell digital advertising solutions to C-Level and their ad agencies to successfully drive revenue targets. You will partner with the permanent Sales Manager you’re supporting and operations team to structure coverage for success, and cross-pollinate learnings with each new account assignment. With your broad and long-standing client-side and agency relationships within the media world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This opportunity is a full-time (40 hour/week) position. Part-time (30 hour/week) candidates are also encouraged to apply.Key job responsibilitiesThis role will live within the Amazon Adapt sales team, reporting to Head of US Adapt AE team and partnering with Adapt peers who are deployed across the US Amazon Ads organization. Key job responsibilities include: • Own and ensure smooth coverage transitions for the books of business you cover. • Deliver results for the Ads LCS business, inclusive of achieving revenue targets, executive engagements and long-term business planning through JBPs. • Make strategic recommendations on Amazon Ads solutions, tailored to client marketing initiatives• Deliver the highest level of sales and customer service to our clients to retain and grow revenue.• Prospect, penetrate and create new relationships cross the advertiser’s lines of business, including driving new deals to closure.• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.BASIC QUALIFICATIONS- 10+ years of digital media ad sales experience - Experience closing sales and revenue generation - Bachelor's degree - Strong track record of high level negotiation and successful internal and external relationship management ...

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