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Work Address: 137 Route 35, Eatontown, NJ, 07724  Pay Rate: $16.50 per hour Availability Requirements: Shift availability is dependent on operational needs. Part-time: Shift availability required 3 days per week, including Saturday and Sunday Anytime: Minimum of 4 hours of availability weekly. Sunday-Saturday. Standard blocks of time will be offered to choose from based on store availability. Shifts are between 4 a.m. and 12 a.m. and may be up to 8 hours longCertain shifts require up to 40 hours per week during your training period. Once training is complete, standard scheduling will begin. You will be compensated for the training period at the hourly rate shown in your offer letter. Please note, training hours vary based on shift and are not guaranteed.     ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Product Manager - Tech at Audible, you will be responsible for delivering value to customers, creators, and our business. This may include a variety of areas of expertise, including but not limited to consumer experiences, creator experiences, and foundational systems such as content publishing and contract management.ABOUT YOUYou're an entrepreneurial thinker, with experience building and launching products that drive both long and short term objectives. As a data-driven professional, you have experience establishing and measuring impactful KPIs. You're a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You're an independent problem-solver, who can confidently lead teams through ambiguity. You're customer obsessed and excited to power experiences for customers.As a Senior Product Manager - Tech, you will...- Frame and lead discussions with key business and technical stakeholders to assess opportunities, make data-driven recommendations, and build consensus / drive alignment by leading tradeoff discussions that produce actionable decisions- Support building the long-term strategy and roadmap for your area, helping to set the vision and guidance- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact- Build and keep the product roadmap alive and groomed, showcasing a strong focus on KPIs and a flexible prioritization rubric- Write and communicate functional requirements, partnering with various product, tech, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Manage dependencies, and unblock your teams to optimize discovery and delivery work- Escalate issues early and adjust your plans based on new information- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Be the authority on the customer, creator, and business areas that you manage. Use this expertise to drive your area of ownership and to support your peers in all of Audible’s critical initiatives- Continually monitor media industry trends to ensure Audible is delivering the highest value for our customers’ evolving needsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of relevant management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of value- Demonstrated experience in agile, lean product management processes on high-velocity teams- Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate ambiguous new ideas ...

At Amazon's FinTech organization, we are seeking a Senior Applied Scientist to spearhead the development of cutting-edge Generative AI applications that will redefine the financial services industry. You will harness the transformative power of Large Language Models (LLMs) and multi-agent architectures to drive disruptive innovation across Finance domains such as fraud prevention, financial forecasting, and insurance. Because of our scale, your products will have hundreds of millions of dollars of impact. You will collaborate closely with cross-functional business and engineering teams to identify and deliver high-impact use cases for Generative AI. You will design, develop, and evaluate Generative AI models and agents. You will partner with engineering teams to ensure seamless model deployment and integration into production systems, while also driving continued scientific innovation as a published thought leader and practitioner.You will mentor and develop junior scientists and engineers, fostering a culture of continuous learning and improvement. You will contribute to the broader research community by publishing your work in peer-reviewed conferences and journals.Check out this AWS Blog for some of our recent work in LLMs for financial application: https://aws.amazon.com/blogs/machine-learning/efficient-continual-pre-training-llms-for-financial-domains/Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in our careers.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.AWS is looking for a GenAI/ML Solutions Architect (GenAI/ML SA), who will be the Subject Matter Expert (SME) for helping customers worldwide design solutions that leverage our ML services. This role will specifically specialize in open source integrations and contributions that accelerate the development and delivery of generative AI solutions. As part of the team, you will work closely with customers to enable large-scale use cases, design ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.You must have deep technical experience working with technologies related to artificial intelligence, specifically in advanced generative AI technologies. A strong mathematics and statistics background is preferred in addition to experience fine-tuning foundation models. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process.If you are a qualified and accepted candidate, you may work out of any of the following cities: Seattle, Denver, San Francisco, Silicon Valley, New York, Arlington. Travel up to 50% across the AMERICAs may be possible.Key job responsibilities Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment worldwide for Amazon SageMaker. Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback. Develop and support an AWS internal community of ML related subject matter experts worldwide.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...

The FinTech Accounts Receivable (AR) Cash Applications (Cash Apps) team handles 12M+ receipts ($161B+) per year, with 24% YoY growth across 100+ channels. The top goals are timely and accurate identification of customers, invoices, and application of payments to open balances to improve Amazon's Days Sales Outstanding (DSO), free cashflow and customer credit availability.Cash Apps uses OCR, NLP, and ML to automate processing, eliminate errors, and generate recommendations, improving productivity. A Sr. SDE is needed to influence architecture across services, solve complex problems, drive initiatives through cross-org collaboration, and lead resilient and highly available designs to achieve 96% automated processing of projected 34MM receipts by 2025.Key job responsibilitiesThe Sr. SDE is a technical leader who ensures that security and scalability are at the core to their team’s designs. They Implement new software by designing, coding and launching multi-tenant cash application services. Sr. SDE defines bar raising standards for operational excellence and engineering best practices. They lead by example in implementing the standards and educate others by coding critical parts of the software, provide insightful code reviews, lead design reviews, review internal and external designs, and influence other teams. They oversee the development progress to identify the technical blockers or process bottlenecks, and proactively take lead in resolving them. They act as a force-multiplier by engaging with SDEs and provide needed mentoring and coaching support.About the teamFinTech Accounts Receivable (AR) Cash Applications team is responsible for ingesting cash received in Amazon bank accounts into AR sub ledgers, accurately identifying customers and invoices for each payment, and applying payments to customers’ open balances. Cash Applications services use mechanisms like analyzing remittance information, parsing customer email correspondence, and Machine Learning models to automate cash application to reduce human errors and to improve analysts’ efficiency by generating recommendations where automation is not possible. BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Director, Software Development, you'll lead a high-performing team building innovative personalization systems that power content discovery and recommendation experiences across Audible's platforms. This position requires a leader with strong technical acumen in machine learning systems, recommendation systems proven people management experience, and the ability to drive technical strategy while delivering customer-focused personalization solutions.ABOUT THE TEAMThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou're a strategic technical leader who thrives on solving complex personalization problems at scale. You have deep experience building and leading engineering teams, with a strong foundation in recommendation systems and distributed computing. You're passionate about developing talent and creating an inclusive team culture that drives innovation. You demonstrate excellent judgment in balancing technical tradeoffs while maintaining unwavering focus on customer experience and business impact.As a Director, Software Development, you will...- Lead and grow a team of ML/software engineers building personalization and recommendation systems, providing technical mentorship and career development while fostering an inclusive environment- Own the technical strategy and roadmap for personalization systems that power discovery experiences across Audible platforms- Drive architectural decisions and technical excellence in building scalable recommendation pipelines and frameworks- Partner with product, science, and platform teams to define and execute on personalization initiatives- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards- Build mechanisms to measure and improve the customer impact of our recommendation systems- Lead hiring and development of diverse technical talent- Drive operational excellence in deploying and maintaining large-scale personalization systems- Influence cross-team technical decisions and contribute to broader organizational strategy- Champion best practices in ML engineering, including experimentation, testing, and monitoringABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of software engineering experience with 3+ years of people management experience- Experience building and operating large-scale ML/recommendation systems in production- Technical background in distributed systems, data processing, and ML infrastructure- Track record of delivering complex technical projects through effective team leadership- Bachelor's degree in Computer Science, Engineering or related field ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Associate Director, Rest of the World Content, will focus on acquiring rights for distribution and/or production of premium audio content across new territories where Audible is still not available (Rest of the World). In this role you’ll generate, negotiate, and close a high volume of new deals for book-based audio content and audio originals with prospective partners, including publishers, authors, content creators, literary agents, and recognized IP brands, at terms that benefit Audible customers. You’ll have responsibility for acquired content, ensure successful post-signing go to market planning across the relevant teams at Audible and Amazon, and contribute to defining strategic development affecting Audible’s overall growth and success. As an Associate Director, ROW Content, you will...- Manage content acquisition efforts in select international territories, including partner management, deal negotiation and implementation- Research and identify potential content partners in multiple territories and languages- Develop, grow, and maintain strong relationships with existing and potential content partners, including publishers, authors, content creators, agents and IP brands- Independently manage, prioritize, and execute high volume deal flow, structuring, negotiating, and executing deals that support Audible’s content strategy and initiatives- Identify and prepare projects for internal support and valuation by presenting data, preparing budgets, P&Ls, and drafting proposed deal terms- Build relationships and represent the Rest of the World content team to various internal stakeholders including Editorial/Creative, Finance, BI, Marketing, PR, Content Services, Content Partnerships, and Content Creation teams- Track and communicate deal terms within the organization and provide for first line of enforcement of deal terms if necessary- Coordinate closely with members of the content teams at Audible to maintain consistency in messaging and policy- Draft well-written and data-backed concise documentsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of experience in book publishing, content, media rights, business development, or digital media- Experience in deal-making, negotiations, and relationship management- International experience ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers - Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets- Interface with customer project managers and technical owners to understand requirements and deliver product releases- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Advocate, specify, and own the availability of customer test environments either at AWS or customer locations- Verify implemented product features and test multi-product customer project workflows- Communicate with customers and internally across, up, and down customer organizations- Mentor junior Media Specialist TAMs and Engineers Define and implement team level metrics and processesNote: This role requires the ability to work out of a New Jersey or New York Amazon office.BASIC QUALIFICATIONS- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer- A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- 3+ years experience in the Media & Entertainment market segment ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Software Development Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Utilize technology to tackle challenging problems and deliver high-quality code on schedule- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Foster continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...

Are you interested in working with the largest organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Data Science Lead for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.As a Data Science Lead, you’ll manage a team of scientists working in the media measurement space. Your primary focus will be guiding scientific approach in developing and deploying advanced marketing measurement models (e.g., lifetime value, media mix). You will also lead Audible's scaled experimentation program, maintaining scientific integrity in global paid media experiments and guiding meta-analytical work to assess program health. Additionally, you will serve as the primary scientific contact for third-party media partners (Meta, Google), collaborating with them on new measurement approaches. You'll work with Audible marketers to translate sophisticated scientific methodologies into actionable business strategies, ultimately driving more effective marketing investments.ABOUT YOUAs a Data Science Lead, you will provide technical leadership in marketing measurement, design scalable model solutions, collaborate across scientific disciplines, communicate complex concepts clearly, and mentor team members to drive collective success.You have deep technical expertise across statistical modeling, machine learning, causal inference, and experimental design. You demonstrate a strong understanding of experimental design and evaluation. You are an expert in statistical modeling techniques. You have deep experience solving marketing-related problems, such as customer acquisition, retention, and ROI.You possess a strong ownership mindset and the ability to guide a technical team with minimal oversight. Your innovative problem-solving skills thrive in ambiguous environments, and you excel at translating complex scientific concepts into actionable insights. Outstanding business acumen, coupled with the ability to manage multiple projects simultaneously, defines your professional approach.You are committed to building a positive team culture, reliably delivering against commitments, and have a genuine passion for mentoring and developing scientific talent. You are adaptable across different scientific approaches and comfortable collaborating with cross-disciplinary scientific teams.As a Data Science Lead, you will...- Be a technical leader of other scientists, with substantial scope, impact, and visibility in the marketing measurement space- Understand complex use cases across the business and design scalable, efficient, automated model solutions, including developing, delivering, and improving various marketing measurement models- Collaborate with economists, applied scientists, and other data scientists on the right model specification(s) to serve business needs in the context of paid media measurement- Communicate clearly with senior audiences, translating complex scientific concepts into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical colleagues- Mentor and grow scientists in your team and across AudibleABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years managing a team of scientists or engineers, with a proven track record of hiring and developing junior team members- Master’s degree in relevant discipline and 5+ years of relevant professional experience (or equivalent)- Hands-on experience with marketing measurement models, including experience with articulating modeling trade-offs to business partners- Hands-on experience in designing and evaluating experiments, including experience with formal meta-analytical approaches for evaluating programs of experimentation- Hands-on experience with successfully putting marketing models into production- Fluency in Python and SQL- Experience influencing and delivering on a science roadmap ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Workforce StaffingThe Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.As a Sr. Staffing Administrator, you will be the primary candidate facing member of our staffing team, serving in both executional and decision-making roles. Staffing Administrator ensure that our candidates and stakeholders experience the highest level of Customer Obsession by leading a smooth, efficient and positive hiring process. Staffing Administrator assist in the tactical development and delivery of community engagement strategies and execution of candidate generation activities. Sr Staffing Administrator will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business.Successful candidates are obsessed with delivering an exemplary hiring experience with every candidate interaction. They are strategic and hands-on with a passion for process improvement and thrive in an innovative, fast-paced environment. This role directly impacts the candidate experience by uncovering issues, diving into data and implementing new solutions as we strive to be the world’s best employer. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Responsible for administering the staffing process from candidate generation to starting on Day 1.• Serve as the lead to plan, execute and audit hiring events based on labor projections.• Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.• Consult with applicants on the best match for their desired position and available opportunities.• First escalation point for teams during hiring events.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Act as the lead and a peer coach in alignment with standard operating procedures.• Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.• Lead resolving candidate escalations by identifying and resolving issues.• Assist with development and execution of vision and goals for the team by driving results.• Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.• Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.• Create and maintains community partner relationships.• Train team on best practices to ensure standard work is followed.• Track data and statistics and provides daily/weekly reports to staffing leadership.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Work on projects assigned by the leadership team, including within the region and networkwide initiatives.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transports materials to/from hiring and community events.• Sr Staffing Administrators will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or experience in a professional field or military- 2+ years’ experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.- Intermediate to advanced level proficiency with Microsoft Office (Word, Excel, PowerPoint) required as well as tech understanding of other platforms ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager.The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:Minimize the risk of ergonomic injury to employees through awareness, education and early interventionDive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task.Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processesEvaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate riskFrequent engagements with both associates and operational leadersSupport site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policiesPartner with onsite medical team to implement treatment plans for first aid cases based on injury typeWill be required to maintain all first aid credentialsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS - Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification - Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red Cross. - Bachelor’s Degree - Proficiency in Microsoft Office and digital recordkeeping ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ. ABOUT YOUYou are an innovative and passionate top software engineer looking to make a positive impact on customer experience. You like to own deliverables end-to-end and have a meaningful influence on the final product. You are a builder. You like to work with fellow engineers and product people to share knowledge, imagine, design, develop, test, and launch software that wows our community and inspires our peers. You're curious and love to learn unprompted as you stay up to date with tools, trends, technologies and best practices in the industry. You have an interest in Web Application, Services Design & Architecture, SEO, Security, SNS, Lambda, S3, CloudWatch, REST services and Javascript.As a Lead Software Development Engineer, you will...- Determine the strategy and where to simplify or extend solutions for the best outcome, drive the use of best practices, learn to influence and force multiply- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your team- Collaborate with stakeholders to imagine, design, develop, test, and launch scalable and maintainable software that impacts our customers and inspires your peers- Independently clarify technical requirements, assessing development estimates and apply a broad range of design approaches- Drive continuous improvement of software quality, customer experience, and maintainability of products/features- Stay on top of technology trends, tools, and approachesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of professional software development experience- 3+ years of programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new systems ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE We are looking for an Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. As Associate Director, Global Product Marketing, you’ll have the opportunity to help shape and conduct the future of Audible’s products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe – North America, APAC, Europe, UK, Brazil (Audible’s existing regions/marketplaces). You’ll contribute to defining our go-to-market strategy, with an eye on expanding Audible’s value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches.As an Associate Director, Global Product Marketing, you will… - Continuously improve the value of membership by partnering with Product, Content and Country Leadership on new core features, benefits, and CX enhancements that will delight and engage current and future customers- Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging- Drive and orchestrate the go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers, Country Managers, and Growth Marketers- Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization- Communicate business plans and marketing strategy to senior leadership- Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels- Partner with Communications team to craft our external story and press approach around product evolution• Partner with Finance, Analytics, and Data Science to define, measure and report on success and opportunity areasABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout- Bachelor’s degree in Business, Economics, Marketing or a related field of study ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe playback team at Audible owns the core playback logic end-to-end. All our services, systems and players are invoked each time customers click play (or download a title for offline playback) to enjoy the best playback experience. Specifically we own 1) Core playback logic on players such as Android, iOS and Web, 2) Playback services related to content delivery infrastructure, security & digital rights management, and processing / synchronization of listening data across devices, 3) listening statistics that power royalties, returns, creator metrics, and more, 4) Playback metrics, insights and platform, obsessing over the core playback metrics and trends that represent the service health of Audible Playback and delivery, 5) Unified Audible Playback SDK, that can be shared with both 3P and 1P customers, 6) Player optimizations related to QoE, ABR and Quality/CDN selection across Android, iOS and web, Server optimizations to segment the customer data and tune playback parameters in real-time, 7) all of the efforts around quality of experience monitoring which enable timely, accurate and automated detection of QoS performance degradations and identify opportunities to improve playback experience, 8) automated ML based review and sentiment analysis system that will proactively analyze posts across social media feeds, customer reviews to automatically establish relational models to identify and cross correlate issues detected by tools such as Anomaly detection, and finally, 9) Driving Audible’s playback initiatives to establish faculty collaborations to advance state of the art in Internet Audio.ABOUT YOUAs an applied scientist on our team, you will wear many hats and work in a highly collaborative environment that’s more startup than big company. You'll need to tackle complex problems that span a variety of domains: Machine learning, Artificial intelligence, Natural Language processing, real-time and distributed systems and help us build services and systems from the ground up which scale and serve billions of requests per day, with obsessively high reliability and low operational overhead. You'll have an opportunity to explore, innovate, invent and simplify various Playback state-of-art services and algorithms which leverage both custom and Industry proven Machine Learning, Natural Language processing and Artificial Intelligence technologies. Your work will focus on training and evaluating models and deploying them to production where we continuously monitor and evaluate. You'll work on large engineering efforts that solve significantly complex problems facing global customers. You'll be trusted to operate with independence and are often assigned to focus on areas with significant impact on audience satisfaction. You must be equally comfortable digging in to customer requirements as you are drilling into design with development teams and developing production ready learning models. You consistently bring strong, data-driven business and technical judgment to decisions. We experiment a lot and it is a must to learn and be curios. You'll be encouraged to see the big picture, be innovative, and positively impact millions of customers.As a Senior Applied Scientist, you will...- Understand large complex use cases across the Playback org and design scalable, efficient, and automated solutions- Design, develop, and deploy state-of-art Optimization services & algorithms and novel adaptive bitrate algorithms- Partner closely with other Amazon scientists focused on streaming insights and optimization use cases - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features- Push the boundary of innovation- Mentor and grow the scientists in the team and across Amazon ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of industry experience in Deep learning, Natural Language Processing/Understanding, Reinforcement learning and Speech processing- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Data Science, Applied Math, Operational Research or a related quantitative field- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...