Returnship Next Chapter – Technical Recruiter, Audible Talent Acquisition

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THE PROGRAMAudible’s “Next Chapter” Returnship Program is a paid full-time internship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to professionals who have at least 5 years of professional experience and have been out of the paid workforce for at least one year to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. This program offers you a chance to revamp your skills, update your resume with new experiences, and make connections with other professionals.ABOUT THIS ROLEAs a Technical Recruiter, you will drive sourcing and closing strategies, identify and recommend process improvements, and partner with team members to recruit for a variety of technical roles across the United States and Mexico. You'll join a group of Recruiters and Sourcers who share a deep commitment to delighting our customers and collaborative success. Whether you are working with internal stakeholders or potential candidates, you'll be able to make an impact through relationship building, and consistently delivering exceptional talent to support Audible's growth.ABOUT THE TEAMThe Audible Talent Acquisition (TA) team are strategic talent advisors for the business and candidates, developing innovative solutions, seamless processes, and inspiring stories that ignite attracting and hiring bar-raising talent across the human spectrum to meet the needs of the business today as well as anticipating the needs of the future, enabling Audible to continuously imagine and invent to enrich our customers daily lives.ABOUT YOU- You’re known for successfully managing, prioritizing and closing searches and have experience setting benchmarks and metrics.- You’re able to draw on your extensive knowledge of Talent Acquisition and have sharp business acumen, forging dynamic relationships with business leaders, hiring managers and HR business partners.- You’ve got a reputation for being exceptional at candidate generation, client management, are highly organized, and possess the ability to push back and demonstrate a strong sense of urgency, all while being customer obsessed and collaborative. As a Technical Recruiter, you will... - Partner with hiring teams to build and execute effective sourcing, assessment, and closing approaches while effectively managing customer and partner expectations- Drive positive candidate experiences by influencing teams to follow sourcing, prepping, and closing best practices- Build and nurture diverse talent networks through authentic relationship management- Conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios- Recommend ideas and strategies related to recruitment that will contribute to the long-term growth of the company, implementing any new processes and fine tuning standard processes for recruiting- Articulate recruiting plans and strategies both verbally and in writing that include deliverables, timelines, and formal tracking processesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelors Degree - 3+ years equivalent recruiting experience ...

Product Manager Intern (MBA/Masters)

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEDo you thrive in a fast-paced, ever-changing environment? Do you enjoy working cross-functionally to develop impactful solutions to delight customers? Audible’s Product team is a core part of our mission to unleash the power of spoken word, tell great stories and elevate underrepresented voices. Audible is seeking a Product Management Intern to define and build mission-critical experiences that will increase listening engagement and habituation for our millions of listeners across the globe. As an intern within the Product Management team, you will have a hand in multiple projects over your time with us. This internship is an exciting opportunity for someone who wants to help shape, create, and bring to market new experiences for Audible customers. ABOUT YOU- You’re a self-starter who is comfortable with ambiguity – you can identify and act upon an opportunity or problem without explicit instructions and respond comfortably to changing priorities- You have an insatiable appetite for understanding your customers and are relentless in finding solutions that meet their needs, sewing the details and tying them back to the big picture- You love to multi-task and can manage multiple projects with different owners efficiently and effectively- You are a strong analytical thinker, always curious, and have a positive ‘can-do’ attitude- You have experience or interest in technology and/or media sectors (audio content is a plus)As a Product Management Intern, you will...- Collaborate with and influence world-class product managers, engineers, QA, UX designers and other partner stakeholders - providing guidance and direction to achieve the product vision for customer-centric product launches and improvements- Create plans that have clear, measurable success criteria- Define/refine positioning, customer experience, messaging and/or content strategy for products leveraging on-site experimentation and testing- Work with other business partners to perform deep data driven analysis of businesses to surface actionable insights- Partner with UX and UX Research to define good outcomes for qualitative testing, ensuring we are building the right experience for a diverse range of cultures- Use quantitative and qualitative data to validate success for new functionality, or to more deeply understand user behavior in order to iterate towards a successful testABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Currently enrolled in an undergrad or MBA program in a related field- Relevant experience in product management, product marketing, business management/consulting, and/or finance ...

Senior Mechatronics & Robotics Technician - Avenel, NJ

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of conducting predictive and preventative maintenance procedures experience- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 4+ years of reading blueprints and electrical schematics experience- 4+ years of demonstrating safety standards experience- 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Senior Site EHS Manager

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

AWS ES SI - Sr. Media Specialist Technical Account Manager

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers - Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets- Interface with customer project managers and technical owners to understand requirements and deliver product releases- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Advocate, specify, and own the availability of customer test environments either at AWS or customer locations- Verify implemented product features and test multi-product customer project workflows- Communicate with customers and internally across, up, and down customer organizations- Mentor junior Media Specialist TAMs and Engineers Define and implement team level metrics and processesNote: This role requires the ability to work out of a New Jersey or New York Amazon office.BASIC QUALIFICATIONS- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer- A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- 3+ years experience in the Media & Entertainment market segment ...

Returnship Next Chapter – User Experience Designer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THE PROGRAMAudible’s “Next Chapter” Returnship Program is a paid full-time internship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to professionals who have at least 5 years of professional experience and have been out of the paid workforce for at least one year to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. This program offers you a chance to revamp your skills, update your resume with new experiences, and make connections with other professionals.ABOUT THIS ROLEUser Experience Design is at the heart of Audible’s goal to be customer obsessed. As a UX Designer, you'll collaborate with product, business, and technology teams to enhance our core consumer-facing services. We transform customer insights into engaging products that deliver business value and customer joy. We're looking for a talented, passionate UX Designer to help maintain Audible's position as a leader in product innovation. You will be mentored by seasoned designers, as well as other cross-functional stakeholders across Audible and Amazon as a whole. You will partner with product managers, developers, researchers, and the business to define, design and modernize our products and services. If you’re excited about the opportunity to be at the center of our mission to deliver world-class content, this is the role for you. ABOUT YOU- You use your design skills to find solutions in that transform knowledge of the customer into compelling product features and services- You dive into understanding customer problems, collaborate with stakeholders, and leverage research to craft design solutions grounded in insights and business goals- You hold a fundamental belief that understanding customer needs creates the opportunity for product innovation- You actively expand, evangelize, and share your customer knowledge, ensuring the work you and your team produce meets customer needs- You have the ability to approach design challenges from diverse perspectives and incorporate different problem-solving methods. We value candidates who can bring unique insights and innovative solutions to the teamAs a UX designer, you will...- Collaborate closely with UX, product, engineering, analytics, customer service, marketing, and QA teams- Champion user-centered design through formal research partnerships and informal user testing, creating prototypes as needed to validate solutions- Create and refine designs through wireframes, prototypes, customer journeys, and storyboards, validating solutions through multiple iterations.- Create designs primarily for native mobile apps, while also supporting other platforms like tablet, TV and car- Exchange constructive feedback in design review sessions, incorporate feedback into iterations- Partner with User Research to ensure that your design concepts meet our customer's expectations and will deliver the desired results- Create clear documentation that enables stakeholders to understand designs and tech partners to implement them effectively- Learn continually from available resources and experts, then share your knowledge with othersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Are enrolled in or have completed a Bachelor's degree- Have at least two creative materials for Amazon to review (they can be in any format, i.e. website, PDF, slide deck)- 3+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role- Experience designing and delivering digital products; illustrated with a portfolio ...

Data Science Intern

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEWe are currently looking for Data Science Interns to help drive innovation for our user interfaces on Audible products. You will be expected to work closely with our team members on the study of user behaviors, gain deeper understanding of our user experience and help make better data-driven recommendations around applications like better targeting customers and prospects, understanding and personalizing the content and context needed to optimize their book-listening experience, and translating business goals into agile, insightful analytics to inform critical business decisionsAt Audible, you will have an opportunity to make the best of your skillsets to both develop advanced scientific solutions and drive critical customer and business impacts. You will play a key role to drive end-to-end solutions from understanding our business and business requirements, identifying opportunities from a large amount of historical data and engaging in cutting-edge research to solve the business problems. You’ll seek to create value for both stakeholders and customers and inform findings in a clear, actionable way to managers and senior leaders. You will be at the heart of an agile and growing area at Audible.ABOUT THE TEAMAudible Data Scientists are members of a global interdisciplinary insights and research team with an integral role in the design and integration of models to automate decision making throughout the business in every country. We empower the cutting-edge machine learning and deep learning techniques in the many areas of the business, including but not limited to:• Customer: segmentation, clustering, acquisition, retention, engagement, recommendations• Content: (e)valuation, natural language processing, attributes & representations (in text, audio, cover art), recommendations, trends• Product: user click stream analysis, search engine optimization, recommendationsWe translate business goals into agile, insightful analytics and seek to create value for both stakeholders and customers and convey findings in a clear, actionable way to managers and senior leaders.ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Currently pursuing a MS/PhD in computer science, statistics, mathematics, operations research, data science, economics, or another discipline involving experimental design and quantitative analysis of experimental data- 1+ years of hands-on experience with machine learning, predictive modeling, and/or statistical analysis techniques- Development experience with Python or equivalent scripting languages- Demonstrated knowledge in extracting data using SQL ...

Lead Software Development Engineer, Player Team

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Player team is responsible for building an audio listening platform that will improve how millions of Audible members hear and interact with our content. We own the end-to-end audio listening experience which includes player clients for web, iOS & Android, content security & digital rights management, content delivery infrastructure, and processing / synchronization of listening data across devices at a massive scale. Audible customers spend most of their time with Audible in Player components of Audible apps across FireOS, Android, iOS, and Web.ABOUT YOUYou’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for at Audible.As a Lead Software Development Engineer, you will...- Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your teamABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience in developing technical strategy, and architecting web and APIs- Prior experience in full stack development and RESTful service architecture- 5+ years experience of software development and deployment of distributed multi-tier applications- Experience with React, HTTP/2, serverless, containers, microservices, CI/CD, and cross-platform development- Prior use of AWS technologies at scale in a production environment ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Senior Software Development Engineer, Personalization

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Software Development Engineer on the Personalization (P13N) team you will be responsible for designing and delivering a variety of high quality, customer-focused technical solutions leveraging Machine Learning and cutting-edge technology. You will work on difficult business and technology problems, defining requirements and scope for your projects. You will be able to learn best practices, optimize procedures and processes, and mitigate immediate risks. You will make effective trade-offs between time, quality, and resources to ensure successful delivery.ABOUT THE TEAMThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.As a Senior Software Development Engineer, you will...- Define, design, implement, and deliver a variety of high-quality, customer-focused technical solutions for complex P13N problems- Work cross-functionally to understand business and customer needs, define requirements, and determine the right technical approach- Optimize existing processes and procedures to improve efficiency and reliability- Proactively identify and mitigate risks, making appropriate trade-offs to ensure timely and successful delivery- Mentor and share knowledge with more junior engineers on the team- Participate actively in code/design reviews and provide constructive feedbackABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant experience as a software engineer, with a track record of delivering complex technical projects- AWS skills and experience with building solutions with several managed and non-managed AWS resources- Software engineering skills including data structures, algorithms, and software design patterns- Proficient in one or more programming languages (e.g. Java, C++, Python)- Experience working in an agile development environment and collaborating cross-functionally- Bachelor's degree in Computer Science, Engineering, or a related technical field ...

Front End Engineer, ECS Console

As a Front End Engineer (FEE) in the Amazon Elastic Container Service (ECS) team you will help us deliver the mission of making AWS the best place to run containers. The ECS team is building a core set of services that enables our customers to run, manage, and deploy containers at scale. You will be part of an exceptional team moving the needle towards making containers as the next generation compute platform. This is an opportunity to gain top-notch experience in cloud computing and to contribute to open source software.We are looking for FEEs on our Experiences team to make it easy for developers and operators to build and scale their applications on highly-available clusters and services. You will be responsible to deliver these end-to-end experiences in AWS management console. The solutions you build will have high impact and rolled out to our large customer base across the world. In this role, you will have significant input in defining our strategy, shaping our product, driving and inculcating best engineering practices for our team and our customers. If you are excited to work in a dynamic environment, we would love to hear from you!To learn more about Amazon Elastic Container Service:https://aws.amazon.com/ecsAbout the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of professional front end development experience- 2+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Software Development Engineer, AI

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THE TEAMOur AI/ML Engineering team is at the forefront of transformative technological innovation, dedicated to solving complex challenges through intelligent system design. We are a dynamic, collaborative group of technologists who push the boundaries of machine learning, artificial intelligence, and large-scale distributed systems.Our mission is to develop cutting-edge AI solutions that drive technological breakthroughs, deliver measurable business impact, and create intelligent systems that learn, adapt, and evolve.ABOUT YOUWe are seeking a highly skilled and innovative Senior AI/ML Engineer to design, architect, and implement cutting-edge machine learning solutions that drive transformative technological advancements. You will combine deep technical expertise with strategic thinking, capable of translating complex business challenges into scalable, intelligent systems.As a Software Development Engineer, AI/ML, you will...- Design and develop advanced machine learning architectures and intelligent systems- Create robust, scalable ML infrastructure and pipelines- Develop end-to-end AI solutions addressing complex technical and business challenges- Architect machine learning models with a focus on performance, scalability, and efficiency- Conduct advanced research and prototype innovative AI/ML approaches- Collaborate cross-functionally to align technical solutions with strategic objectives- Mentor junior engineers and contribute to technical knowledge sharing- Lead technical design reviews and provide architectural guidanceABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of relevant experience as a software engineer, with a track record of delivering complex technical projects- 2+ years professional experience in AI/ML engineering- Familiarity in machine learning frameworks (TensorFlow, PyTorch, scikit-learn)- AWS skills and experience with building solutions with several managed and non-managed AWS resources- Software engineering skills including data structures, algorithms, and software design patterns- Experience working in an agile development environment and collaborating cross-functionally- Problem-solving, critical thinking, and analytical skills- Communication and collaboration skills- Bachelor's degree in Computer Science, Engineering, or a related technical field ...

Business Intelligence Engineer, SAMBA

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Business Intelligence Engineer for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.In this role you will help instill a data driven decision culture by leading the development of KPIs, dashboards, insights, and visualizations that drive a focus on results, execution, speed, and learning. You will work closely with Audible’s global marketers to help them to make better paid media budget allocation decisions. You will also have exposure across the entire business, including a wide range of functions (e.g., engineering and data science, product management, creative and content development).ABOUT YOUYou possess strong analytical and problem-solving skills and are willing to work in a collaborative environment with a global team to generate data-driven insights that help address business problems, develop end-to-end analytical solutions, and communicate findings to leadership. You work independently and are always eager to learn new technologies. You thrive in a dynamic environment and are able to interact with various partners and multi-functional teams to implement data science-driven business solutions. As a Business Intelligent Engineer, you will... - Consistently deliver accurate and insightful analysis, driving high-quality decision making within our business, and earning trust with business stakeholders- Complete ad hoc / deep dive analysis as needed to help drive business decision making in an agile manner- Collaborate effectively with other teams within GIDS, including partnering with teams focused on the immediate impact of our marketing actions, with the goal of understanding how short-term performance and long-term brand building work together to drive business outcomes- Communicate clearly, translating complex problems into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical audiences- Partner closely with cross-functional (marketing, content, media, creative, etc) teams to understand business problems and identify opportunities through data driven approaches - Participate in the broad Amazon insights community, sharing and leveraging best practices and new analytical approachesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree or equivalent practical experience- 2+ years of relevant professional experience in analytical field (e.g. Analytics, Business Intelligence, Management Consulting, Research), or advanced technical degree in quantitative field with 1+ years of experience, including internship or relevant academic work- Experience collaborating effectively with teams to successfully plan, execute analytical projects- Proficient in communicating complex results and data-driven insights to diverse audiences, including non-technical stakeholders- Experience with SQL, Python or R- Experience developing BI reports using Tableau (or similar data visualization tool)- Experience in using GenAI tool ...

Assistant Manager II, Amazon Fresh Stores

We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.About the teamAmazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both an leader and an inventor and you want to join a fast-paced team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality or grocery environment or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Returnship Next Chapter - Software Development Engineer, Content AI

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THE PROGRAMAudible’s “Next Chapter” Returnship Program is a paid full-time internship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to professionals who have at least 5 years of professional experience and have been out of the paid workforce for at least one year to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. This program offers you a chance to revamp your skills, update your resume with new experiences, and make connections with other professionals.ABOUT THIS ROLEAs a Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools, and systems that you need to succeed. We pride ourselves on our ability to imagine and invent solutions to problems of the future. You’ll be essential in this forward-thinking approach to development. Together with the team, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Content AI team's mission is to revolutionize customer discovery and interactive experiences by building intelligent content understanding systems that leverage advanced NLP and AI technologies. We develop scalable frameworks that transform unstructured content into meaningful customer insights, enabling personalized, contextual, and engaging digital experiences across our platforms. Our teams work with innovative ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences. ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible. As a Software Development Engineer, you will...- Develop, test, and maintain software components and applications for the world's largest audiobook creator and provider- Identify and resolve software defects through code review, log analysis, metrics examination, debugging, and other troubleshooting methods- Write maintainable and scalable code as part of an agile engineering team- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software that inspires and impacts users- Apply computer science, engineering, and analysis principles to solve problems effectively- Continuously enhance testability, operational excellence (OE), and documentation for owned software components- Handle data classification, storage, and management in accordance with company policies- Participate in the interview process and provide mentorship to fellow engineersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design- Bachelor’s degree or higher in Computer Science or related field- 1+ years of relevant software development experience.- Experience writing clear, maintainable and extensible code ...

Returnship Next Chapter - Quality Assurance Engineer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THE PROGRAMAudible’s “Next Chapter” Returnship Program is a paid full-time internship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to professionals who have at least 5 years of professional experience and have been out of the paid workforce for at least one year to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. This program offers you a chance to revamp your skills, update your resume with new experiences, and make connections with other professionals.ABOUT THIS ROLEAs a Quality Assurance Engineer, you'll play a critical role in defining the testing strategy and architecture that ensures the continued quality and reliability of our data, marketing technology, and AI-powered systems. You'll own the full testing lifecycle - from designing functional and performance test suites to implementing test automation frameworks and delivering high-quality software on tight schedules.ABOUT YOUYou take pride in delivering exceptional quality through a mix of rigorous testing, creative problem-solving, and a commitment to continuous improvement. If you're passionate about software testing and quality engineering, especially in the context of data, marketing tech, and AI systems, this is an exciting opportunity to make a meaningful impact. We're looking for self-motivated individuals who thrive in dynamic, ambiguous environments - you'll need to be adaptable, communicate effectively cross-functionally, and constantly learn new tools and techniques to stay ahead of the curve.As a Quality Assurance Engineer, you will...- Help define the QA strategy and select appropriate tools to support the engineering teams working on data, marketing technology, or artificial intelligence systems- Own the full test lifecycle for large-scale systems across web, mobile web, and native applications- Deliver test automation, quality requirements, functional and performance test suites, and high-quality software deliverables- Contribute to the architecture of test automation solutions, identify limitations, and develop major routines and utilities- Generate metrics and insights that drive continuous improvement in development practices- Review technical requirements, software design specs, and implementation to ensure quality- Establish best practices for test automation, frameworks, and documentation- Take advantage of resources and training to stay up-to-date on tools, trends, and technologies, and share that knowledge with the teamABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of experience as a Quality Assurance Engineer, with a focus on data, marketing technology, or artificial intelligence- Experience owning the full test strategy through test completion for components of a software system- Experience in writing queries to validate data against backend databases- Hands on experience with test automation using a programming or scripting language ...

Senior Instructional Designer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE In this role you will consult on the analysis, design, and development of training solutions that will address the needs of the Audible Customer Care function. You will design highly effective training experiences and performance support with measurable outcomes. ABOUT YOU You are equally comfortable with strategy and execution and willing to ‘roll up your sleeves’ to get the job done. As a Senior Instructional Designer, you will... - Perform varied analyses to determine performance gaps and job tasks that require instructional intervention- Brainstorm with subject matter experts, program managers, and functional leaders to determine training requirements and align on expected post-training outcomes- Work independently or with peers to design and develop end-to-end training or performance support solutions across multiple platforms- Utilize innovative instructional design methods to create effective and engaging learning experiences- Review training outlines and drafts with key stakeholders and determine how best to implement feedback- Meticulously evaluate post-training outcomes process which includes analyzing performance dashboards, partnering with our Quality Management and Operations tams- Foster strong relationships with functional leaders at Audible, within the Amazon network, and off-shore partners- Optimize workflows and learning experiences using AI ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree or foreign equivalent in Instructional Design, Educational Technology, Organizational Development or a related field - 5+ years of experience in instructional design and training development- 4+ years of content development experience with Articulate 360 and MS Office Suite ...

Senior Technical Program Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEOn Audible's Digital Audio Assets and Contracts teams, we serve a diverse range of customers, from the publishers, creators, and talent who bring audiobooks to life, to the millions of listeners who enjoy them. We're building next-generation asset delivery and contract management pipelines that are revolutionizing how we work with our content partners. We will streamline processes, enabling increased automation and dramatically increasing our capacity to handle contracts and assets. This not only improves efficiency but also unlocks the full potential of our creators to create captivating audio content and enable more diverse stories and voices for our listeners. True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.As a Senior Technical Program Manager, you will...- Collaborate with stakeholders and product managers to translate requirements into technology specifications and drive the execution of software development from design to deployment- Manage multiple projects across cross-functional teams (technology, business, marketing, and operations) using an Agile development framework, from concept to launch- Communicate project risks, progress, launches, and retrospectives transparently to all stakeholders and teams- Continuously strive for performance improvement and set higher standards in project execution using objective metricsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science or related field- 10+ years of experience within software- 3+ years of experience managing agile software projects ...

HR Partner, Human Resources

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.Key job responsibilitiesAs a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...