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Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Global Fleet and Products organization is responsible for managing and growing the Amazon Last Mile Fleet. This team is looking for a Sr. Program Manager to ensure world-class vehicle safety and 100% mission capable vehicles for the Amazon Fleet and guide strategic, tactical, cross-functional, and technology-related projects and programs.Key Responsibilities: • Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.• Measure and manage performance to daily metrics as a SME responsible for Delivery Station Fleets to maintain the world’s safest and fully mission capable vehicles.• Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals.• Engage Operations and DSP teams on standard work and best practices.• Maintain accountability to Fleet standards with in station presence, audits, and coaching.• Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet. Travel 50% to delivery stations within the region required.**This person will support the NYC/Bronx region and/or surrounding areas in NYC metro**Permanent worksite will be located in the NYC metro market. No location flexibility is available at this time. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services? Do you have a passion for ensuring a positive customer experience? This is the job for you.Amazon Financial Technology Team is looking for a results-oriented software development engineer, who can help us create the next generation of distributed, scalable financial systems. Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts that are typically being defined in real-time. We need someone to design and develop services that facilitate global financial transactions worth billions (USD) annually.A Software Development Engineer (SDE) at Amazon works on real world problems on a global scale, owns their systems end to end and influences the direction of our technology that impacts hundreds of millions of customers around the world. You can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Coming to Amazon gives you the opportunity to work on a small development team in one of our many rapidly growing organizations.You will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals.In this role you will: Build services/integration for Financial Applications using Native AWS services Design and Develop integration patterns for our system. Leverage and integrate with different tools, technologies and products within Amazon to reduce operational cost and enhance customer experience Partner directly with other Software Development Engineers (SDEs), Technical Program Managers, Functional Analysts and Customers to understand features and continuously identify opportunities to build and deploy software solutions.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 6+ years of full stack development experience ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role sits within Audible’s Global Content Strategy team and is dedicated to unleashing the power of the spoken word through our content. We use both qualitative and quantitative methods to identify strategic opportunities for Audible to provide a differentiated offering that delights our customers. In Global Content Strategy, we develop and help execute the plans needed to make those opportunities around the world a reality by building the long-term vision for the content that Audible develops, produces, acquires, and distributes. We provide the strategic frameworks that Audible deal makers and creatives across the globe need to move fast to make it real. We seek individuals who are passionate about the evolving audio entertainment landscape and want to be part of defining the future. We’re looking for an analytical and creative thinker, with the ability to ask the right questions and develop a point of view that will influence decisions.ABOUT YOU- A data-driven strategist who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to make our content better- An exceptional communicator with a knack for making complex topics simple, in writing, and evangelizing and inspiring people at all levels of the organization based on a shared vision- A creative thinker who has a sound ability to balance creativity with strong business judgment and analytical skills- A hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals, with a high tolerance for ambiguity and complexity- Resilient with a positive attitude. You exhibit integrity and an ability to follow through on commitments and deadlinesAs a Director, Global Content Strategy, you will...- Refine and support the execution of an evolving three-year global content strategy, ensuring alignment with Audible’s business growth aspirations and the delivery of unique value to both customers and creators- Partner with regional and global content leadership on a variety of key projects that span the content that Audible acquires, develops, produces, and distributes- Leverage data to build business cases and craft narratives to both assess new opportunities and inform strategic decisions that contribute to Audible’s overall success- Monitor industry dynamics and provide insights internally as a thought leader at the intersection of content, marketing and technology- Partner cross-functionally with, finance and product strategy to project the long-term financial implications of business models for Audible- Engage with legal, content acquisition and finance to review contractual terms and conditions relating to content licensing agreements across multiple content types- Collaborate with product and tech to evolve Audible’s offerings for creators- Partner with economics, analytics and finance to develop and analyze content distribution strategies to ensure our customers have the broadest selection of content available across the globeABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant professional experience in strategy consulting, business development and/or content strategy in digital media- Proven quantitative and financial modeling skills- Bachelor's degree in Economics, Finance, Business, or related fields ...

Are you a seasoned software engineer passionate about building scalable and highly available systems that drive innovation? Join Amazon Finance Technology (FinTech) and be part of a team that develops applications supporting Amazon's global growth.In this role, you will be responsible for designing, implementing, and deploying mission-critical software solutions that enable Amazon to meet compliance, lineage, and security goals across all AWS services. You will work on Delta, a company-wide change tracking service that monitors software deployments, detects changes in production environments, and validates them against regulatory requirements.Key job responsibilities* Architect and develop highly scalable, fault-tolerant, and available services that underpin large-scale processing solutions.* Collaborate with senior engineers to design and implement innovative software applications using modern techniques such as serverless application development, large-scale event and data processing.* Drive the delivery of integral components of Delta, ensuring high-quality standards through software engineering best practices.* Leverage AI/ML technologies to improve compliance accuracy and expand Delta's coverage across all AWS compute, storage services, and databases.* Work in an agile environment, focusing on delivering the most important features for our customers.* Provide technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and growth.A day in the lifeA Software Development Engineer-II on the FinTech-Delta team is an autonomous contributor that leads the development, maintenance, and evolution of software features that help to establish stronger governance and controllership over AWS security assurance, financial data and business processes and reduce risk in financial reportingAbout the teamAt Amazon FinTech, you'll have the opportunity to work with top engineering talent, drive innovation, and develop your career in an environment that encourages creative thinking and speed. Join us and be part of a team that shapes the future of financial technology at Amazon.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors. Our mission is to create effective flow, collaboration, and clarity that redirects energy of functional experts towards their primary expertise and enables faster delivery of outcomes. This team lives Audible’s People Principles and strives to model those behaviors. We believe that Activate Caring is the key unlocking mechanism to “…Move Fast to Make it Real” and “Be Customer Obsessed.”The Director EPMO is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives. You must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates. This role has high visibility and will require working globally across all Audible orgs, marketplaces, and with Amazon teams. As a Director EPMO, you will…- Own enterprise-wide coordination of multiple complex and strategic company programs with a high degree of ambiguity and constant evolution, connecting the dots across workstreams to enable high quality and on-time delivery of outcomes- Manage an assigned portfolio of the most critical projects and programs regardless of topic or prior experience. Projects are a mix of short-term (6 months or less) and long-term- Demonstrate a willingness to roll up your sleeves and work shoulder to shoulder with your teams, taking on tasks that may not traditionally fall into activities considered project management, in order to better understand the work or unblock the team- Drive continuous clarity with program teams as business and/or program strategy definition evolves over time- Work across Audible, applying broad strategic influence, continuously unblocking teams, aligning teams toward simple, coherent approaches - Help teams make trade-offs between short-term and long-term needs and ensure teams are able to find a path forward in difficult situations- Run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment, and complex decisions- Regularly produce detailed verbal and written communications of high fidelity, at both executive and team levels, including taking and sending meeting notes when needed- Strive to continuously improve, streamline, eliminate excess process, drive efficiencies, and create standardization of work when possibleABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in program or project management- Experience owning 2 or more concurrent complex programs and end-to-end delivery with multiple workstreams- Experience contributing to major company initiatives and development of business strategies ...

Here at Amazon we are looking to hire an Hazmat Waste Coordinator to join the WHS team in one of our highly automated and fast paced Fulfilment Centers (FC). Shift: NB3-1800Key Job Elements: In this position, you are a contact partner between Operations and WHS departments. As a Hazmat waste coordinator, you will be employed across the FC. You will be the coordinator of internal Hazmat waste disposal, and be the point of contact for the optimization of the collections by our external partners. Support of internal pallet disposal, takeover of special tasks, and support the WHS department. Responsibilities:• Put health & safety best practices first in all work carried out.• Report to WHS and liaise with Waste Vendor and WHS during the coordination of the day-to-day waste management activities.•React quickly to communicate clearly with affected departments and work efficiently to fix the issue.•Support continuous improvement from learnings and sending feedback and suggestions for improvements through the line manager.•Verify the condition of waste containers and waste storage areas on a periodic basis.•Coordinating Tier 1 AA who are hazmat trained for the different task related with the day-to-day activities (moving full carts, compacting activities, etc.) accordingly with the volume arising in the FC.•Monitor quantities of hazmat waste generated on site and updated the waste inventory accordingly.•Ensure hazmat waste classification is performed accordingly.•Ensure record of hazmat waste generated and correct consignment documentation is adequately maintained and stored.•Ensure escalation to operations Area Manager when problems arise from non-compliance with standard or when a regulator complaint arises.•Support and learn from the WHS team members. BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Player team is responsible for building an audio listening platform that will improve how millions of Audible members hear and interact with our content. We own the end-to-end audio listening experience which includes player clients for web, iOS & Android, content security & digital rights management, content delivery infrastructure, and processing / synchronization of listening data across devices at a massive scale. Audible customers spend most of their time with Audible in Player components of Audible apps across FireOS, Android, iOS, and Web.ABOUT YOUYou’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for at Audible.As a Lead Software Development Engineer, you will...- Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your teamABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience in developing technical strategy, and architecting web and APIs- Prior experience in full stack development and RESTful service architecture- 5+ years experience of software development and deployment of distributed multi-tier applications- Experience with React, HTTP/2, serverless, containers, microservices, CI/CD, and cross-platform development- Prior use of AWS technologies at scale in a production environment ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

This role is required to be in person at a grocery location in the Greater Middletown area.We are looking for an Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Candidates must be at least 18 years of age.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs an AV Events Program Manager you will oversee the portion of Audible’s event portfolio that require AV components. In this role, the AV Events Program Manager is the primary point of contact for assessment, planning, and operational management of AV events. The team is based out of Newark, NJ but provides global support. You will ensure the team has mechanisms, infrastructure, and resources in place to support a wide variety of events including in-person, hybrid, and virtual. You are the primary point of contact for the customer, you are responsible in facilitating the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams in Audible and Amazon, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.ABOUT YOUYou have experience supporting live events. You can be strategic and are influenced by Technology and Culture but balance that with execution of daily tasks to maintain a high bar for customer service. Not every request will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage requests and have situational awareness to anticipate and resolve potential issues. When an issue does arise, you always attempt to look for the root cause and solve problems with a bigger picture in mind. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. As an AV Events Program Manager, you will...- Be a POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor- Ensure that resources are scheduled and prepared for event support- Seeks opportunities to help others improve skillsets and knowledge base- Maintains multiple operations calendars and databases- Manage applicable inventories and budgets- Ensure event requests are on triaged, planned for and executed comprehensively- Dynamically flex to customer needs and complications, escalates appropriately- Maintain a flexible schedule to support key aspects of events- Manages any necessary technical testing or technical rehearsals- Lead or support event day show flow creation, show calling, and stage management- Lead or support onsite production engineers through load in, pre-show operations, post-show wrap up, and load out- Partner with the AV Operations team and other technical resources to manage technical needs and issues- Find opportunities to execute events more efficiently and delight our customers- Maintain relationships with key stakeholders across the business- Manage and optimize relationships with vendors that augment your team’s capacity and capabilities- Create regular reports to share insights with leadership- Manage Team Goals, and programmatic initiatives, with increased ambiguity- Own your team’s operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation- Be able to travel about 5 times a yearABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in event or production management- 2+ years of show calling experience- 5+ years of experience with audio, video, lighting, and staging systems.- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Demonstrated ability to maintain and manage complex calendaring systems and databases ...

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers - Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets- Interface with customer project managers and technical owners to understand requirements and deliver product releases- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Advocate, specify, and own the availability of customer test environments either at AWS or customer locations- Verify implemented product features and test multi-product customer project workflows- Communicate with customers and internally across, up, and down customer organizations- Mentor junior Media Specialist TAMs and Engineers Define and implement team level metrics and processesNote: This role requires the ability to work out of a New Jersey or New York Amazon office.BASIC QUALIFICATIONS- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer- A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- 3+ years experience in the Media & Entertainment market segment ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Applied Scientist, you will solve large complex real-world problems at scale, draw inspiration from the latest science and technology to empower undefined/untapped business use cases, delve into customer requirements, collaborate with tech and product teams on design, and create production-ready models that span various domains, including machine learning, artificial intelligence (AI), natural language processing (NLP), reinforcement learning (RL), real-time and distributed systems. Your primary focus will be on designing, developing, and deploying highly innovative modeling techniques to production to advance the state of the art in aforementioned domains. Your decision-making will consistently incorporate robust, data-driven business and technical judgment.ABOUT YOUYou have a background in modern programming languages, distributed system design, service-oriented architecture, and high scalability. Experience in advanced machine learning technologies and Artificial intelligence is a big plus. Equally important is the ability to multi-task, invent, create reliable and maintainable code, and find creative, scalable solutions to difficult problems. You'll work with experienced managers who'll care for you. We'll guide you on your career growth path and there's no shortage of technical challenges.As a Senior Applied Scientist, you will...- Understand large complex use cases across the business and design scalable, efficient, automated model solutions- Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features- Drive and lead strategic initiatives to employ the most recent advances in ML/AI in a fast-paced, experimental environment- Mentor and grow the scientists in the team and across Amazon ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of industry experience in Deep learning, Natural Language Processing/Understanding, Reinforcement learning and Speech processing- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Data Science, Applied Math, Operational Research or a related quantitative field- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Are you interested in working with the largest organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.About the teamAmazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 7+ years of experience in the Pharmaceutical Industry with experience across the pharmaceutical value chain with emphasis on Clinical Trials, Research and Development, Manufacturing, and Commercial- Experience selling to executive stakeholders in lines of business (R&D, Clinical, Manufacturing, and Commercial and IT)- Selling large ($10M+) cloud transformational deals- Understanding of cloud platform services, cloud-native architectures, and cloud infrastructure- Relevant experience in technology/software sales, pre-sales, or consulting ...