Senior Software Development Engineer, Personalization

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Software Development Engineer on the Personalization (P13N) team you will be responsible for designing and delivering a variety of high quality, customer-focused technical solutions leveraging Machine Learning and cutting-edge technology. You will work on difficult business and technology problems, defining requirements and scope for your projects. You will be able to learn best practices, optimize procedures and processes, and mitigate immediate risks. You will make effective trade-offs between time, quality, and resources to ensure successful delivery.ABOUT THE TEAMThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.As a Senior Software Development Engineer, you will...- Define, design, implement, and deliver a variety of high-quality, customer-focused technical solutions for complex P13N problems- Work cross-functionally to understand business and customer needs, define requirements, and determine the right technical approach- Optimize existing processes and procedures to improve efficiency and reliability- Proactively identify and mitigate risks, making appropriate trade-offs to ensure timely and successful delivery- Mentor and share knowledge with more junior engineers on the team- Participate actively in code/design reviews and provide constructive feedbackABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant experience as a software engineer, with a track record of delivering complex technical projects- AWS skills and experience with building solutions with several managed and non-managed AWS resources- Software engineering skills including data structures, algorithms, and software design patterns- Proficient in one or more programming languages (e.g. Java, C++, Python)- Experience working in an agile development environment and collaborating cross-functionally- Bachelor's degree in Computer Science, Engineering, or a related technical field ...

Assistant Manager 2025 (Recent & Upcoming Graduates)

This is not a corporate, remote, or office-based position. This is a full-time, entry level position located within a grocery store environment at an Amazon Fresh store.As an Assistant Manager, you will bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations while leading a team of engaged grocery associates while providing a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Amazon provides extensive training and development to become an exceptional people leader for your large team of associates. Assistant Managers demonstrate a strong work ethic, excellent ownership, ability to meet deadlines, willingness to learn new things, and a commitment to the customer and employee experience in a fast paced environment.Assistant Managers can expect to work 5 days a week & 10-hour shifts (50 hours). Shifts vary by site, but, may include early morning (4am) start times or late evening (12am) end time based on business need.Compensation: from $47,500/year in our lowest geographic market up to $67,800/year base pay, sign on payments, and stock. Please see below for more information.Benefits: Medical, financial, and others benefits (www.amazon.jobs/en/benefits)This role will be located at an Amazon Fresh Store in or near one of the following greater metro areas (within 50 miles): Los Angeles, CA, Washington, DC, Chicago, IL, New York, NY, Philadelphia, PA, Manassas, VA, and Seattle, WA. Key job responsibilities• Act as the manager on duty in Amazon Fresh grocery store environment.• Drive positive customer and employee experience.• Manage a team of associates while relaying expectations, managing performance, providing feedback, and supporting career development.• Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, and implementing solutions.• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers.• Identify areas of opportunity, determine root causes, and seek support to implement solutions for continuous improvement.• Maintain a safe, clean, and secure environment for employees, customers, and store products.• Stand/walk during shifts lasting 10 hours.• Lift up to 49 pounds and frequently push, pull, squat, bend and reach.• Must be able to work shift patterns including weekends, early mornings, late nights, and/or holidays.• Up to 50% Travel may be required to support various Amazon Fresh sites throughout North America.Eligible candidates must have work authorization without employer intervention to be considered for this role. Amazon is unable to provide any immigration related support or sponsorship now or in the future for this position. Proof of work authorization will be required prior to starting in the position. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.About the teamAmazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both a leader and an inventor and you want to join a fast-paced, cutting-edge team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.BASIC QUALIFICATIONS• Currently enrolled in or recently graduated with a bachelor’s degree with a conferral date between May 2023 and August 2025• Pursuing Bachelors Degree in Business/Management, Retail, Hospitality, or related fields. ...

Senior Maintenance Manager, ARS

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilitiesKey Responsibilities include:- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.- Develop and implement Reliability plans that support increasing the Uptime of the facilityDrive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.- Provide oversight for budget development and execution, and capital planning.- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.- Leverage the entire maintenance team for the benefit of the North American network.- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.- Help create a world-class Maintenance organization.- Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...

Senior Site EHS Manager

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

Applied Scientist

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEIn this role, you'll employ scalable cutting-edge machine learning (ML), deep learning (DL), and Natural Language Processing (NLP) techniques to detect and predict fraudulent activities, enhance fraud investigation capabilities, and develop advanced fraud protection and defense mechanisms. You'll leverage these technologies to analyze complex patterns in transaction data, identify anomalies, and create predictive models that can anticipate potential fraud before it occurs. Your work will be crucial in safeguarding the company's assets, protecting customers from financial harm, and maintaining the integrity of our systems. You'll translate intricate fraud patterns into actionable insights, enabling rapid response to emerging threats and informing critical business decisions related to risk management. You'll operate in an agile environment in which we own and collaborate on the life cycle of research, design, and model development of relevant projects.As an Applied Scientist, you will...- Protect Audible’s customers and content creators against the onslaught of AI-generated fraud- Develop Amazon-scale data engineering & modeling pipelines- Imagine and invent before the business asks, and create groundbreaking fraud detection and mitigation solutions using cutting-edge approaches- Work closely with other data scientists, ML experts, engineers as well as business across the globe, and on cross-disciplinary efforts with other scientists within Amazon- Contribute to the growth of the Audible Data Science team by sharing your ideas, intellectual property and learning from othersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- MS in one of the following disciplines: Computer Science, Statistics, Data Science, Economics, Applied Math, Operational Research or a related quantitative field +5 yrs relevant experience; or PhD- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Lead Software Development Engineer, Consumer Domains

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ. ABOUT YOUYou are an innovative and passionate top software engineer looking to make a positive impact on customer experience. You like to own deliverables end-to-end and have a meaningful influence on the final product. You are a builder. You like to work with fellow engineers and product people to share knowledge, imagine, design, develop, test, and launch software that wows our community and inspires our peers. You're curious and love to learn unprompted as you stay up to date with tools, trends, technologies and best practices in the industry. You have an interest in Web Application, Services Design & Architecture, SEO, Security, SNS, Lambda, S3, CloudWatch, REST services and Javascript.As a Lead Software Development Engineer, you will...- Determine the strategy and where to simplify or extend solutions for the best outcome, drive the use of best practices, and learn to influence and force multiply- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your team- Collaborate with stakeholders to imagine, design, develop, test, and launch scalable and maintainable software that impacts our customers and inspires your peers- Independently clarify technical requirements, assessing development estimates and apply a broad range of design approaches- Drive continuous improvement of software quality, customer experience, and maintainability of products/features- Stay on top of technology trends, tools, and approachesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of professional software development experience- 3+ years of programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new systems ...

Senior Applied Scientist, FinTech ATARI

At Amazon's FinTech organization, we are seeking a Senior Applied Scientist to spearhead the development of cutting-edge Generative AI applications that will redefine the financial services industry. You will harness the transformative power of Large Language Models (LLMs) and multi-agent architectures to drive disruptive innovation across Finance domains such as fraud prevention, financial forecasting, and insurance. Because of our scale, your products will have hundreds of millions of dollars of impact. You will collaborate closely with cross-functional business and engineering teams to identify and deliver high-impact use cases for Generative AI. You will design, develop, and evaluate Generative AI models and agents. You will partner with engineering teams to ensure seamless model deployment and integration into production systems, while also driving continued scientific innovation as a published thought leader and practitioner.You will mentor and develop junior scientists and engineers, fostering a culture of continuous learning and improvement. You will contribute to the broader research community by publishing your work in peer-reviewed conferences and journals.Check out this AWS Blog for some of our recent work in LLMs for financial application: https://aws.amazon.com/blogs/machine-learning/efficient-continual-pre-training-llms-for-financial-domains/Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in our careers.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 5+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Product Manager-Tech

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Product Manager - Tech at Audible, you will be responsible for delivering value to customers, creators, and our business. This may include a variety of areas of expertise, including but not limited to consumer experiences, creator experiences, and foundational systems such as content publishing and contract management.ABOUT YOUYou're an entrepreneurial thinker, with experience building and launching products that drive both long and short term objectives. As a data-driven professional, you have experience establishing and measuring impactful KPIs. You're a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You're an independent problem-solver, who can confidently lead teams through ambiguity. You're customer obsessed and excited to power experiences for customers.As a Senior Product Manager - Tech, you will...- Frame and lead discussions with key business and technical stakeholders to assess opportunities, make data-driven recommendations, and build consensus / drive alignment by leading tradeoff discussions that produce actionable decisions- Support building the long-term strategy and roadmap for your area, helping to set the vision and guidance- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact- Build and keep the product roadmap alive and groomed, showcasing a strong focus on KPIs and a flexible prioritization rubric- Write and communicate functional requirements, partnering with various product, tech, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Manage dependencies, and unblock your teams to optimize discovery and delivery work- Escalate issues early and adjust your plans based on new information- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Be the authority on the customer, creator, and business areas that you manage. Use this expertise to drive your area of ownership and to support your peers in all of Audible’s critical initiatives- Continually monitor media industry trends to ensure Audible is delivering the highest value for our customers’ evolving needsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of relevant management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of value- Demonstrated experience in agile, lean product management processes on high-velocity teams- Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate ambiguous new ideas ...

Worldwide Specialist Solutions Architect - GenAI, Amazon SageMaker

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.AWS is looking for a GenAI/ML Solutions Architect (GenAI/ML SA), who will be the Subject Matter Expert (SME) for helping customers worldwide design solutions that leverage our ML services. This role will specifically specialize in open source integrations and contributions that accelerate the development and delivery of generative AI solutions. As part of the team, you will work closely with customers to enable large-scale use cases, design ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.You must have deep technical experience working with technologies related to artificial intelligence, specifically in advanced generative AI technologies. A strong mathematics and statistics background is preferred in addition to experience fine-tuning foundation models. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process.If you are a qualified and accepted candidate, you may work out of any of the following cities: Seattle, Denver, San Francisco, Silicon Valley, New York, Arlington. Travel up to 50% across the AMERICAs may be possible.Key job responsibilities Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment worldwide for Amazon SageMaker. Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback. Develop and support an AWS internal community of ML related subject matter experts worldwide.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Senior Business Information Risk Manager

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THIS ROLEAs a Senior Business Information Risk Manager at Audible, you'll be at the forefront of safeguarding our digital landscape, championing information security across our entire ecosystem. In this pivotal role, you'll shape the direction of Audible's security strategy, working closely with business and product teams to protect key assets and data. You'll conduct comprehensive security assessments, develop risk mitigation strategies, and provide expert guidance on complex security challenges. Your influence will extend beyond the security team as you partner with cross-functional groups to embed security best practices, fostering a culture of cybersecurity awareness. You'll drive continuous improvement by developing metrics, monitoring trends, and implementing pragmatic solutions that balance security needs with business goals. As a mentor and educator, you'll empower security engineers, champion initiatives, and provide training to both internal teams and external partners. Join us in building a secure future for Audible, where your expertise will directly impact the protection of our customers and the integrity of our business.As a Senior Business Information Risk Manager, you will... - Play a leadership role in Audible InfoSec & Security Engineer org and work closely with the Audible business and product community, setting direction for security of key assets, data, and business processes; serving as a subject matter expert resource for security engineers, security champions, and business leaders inside and outside of our organization- Proactively assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management, and third party risk issues and vulnerabilities by working with multiple stakeholder teams, including Privacy, Legal, HR, IT, etc- Lead and execute internal security and data usage assessments, investigations and security audits, while also supporting enterprise wide information security and cyber risk assessments with technical and non-technical teams- Contribute to the development of business risk, insider threat, and third party risk management strategic control requirements and roadmaps- Contribute to new, and provide feedback on existing security standards and control requirements, GRC policy exceptions and risk issue management process- Develop and maintain relevant security risk metrics to promote transparency across the organization; measures, monitors and reports on information security risks to management- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements broadly to Audible people, process, and assets, while making technical trade-offs between short versus long term security and business goals- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountability is a mustABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- BS in Cybersecurity, Computer Science, or other relevant degree- 6+ years of experience in cyber and information security functions, especially in areas including Governance, Risk and Controls (GRC), Privacy, insider threat, business information security, identity and access management, third party risk, incident response, threat modeling- 2+ years of experience in an information security leadership role- Knowledge in navigating risk mitigation and risk issue management, policy and standards, security frameworks (e.g. NIST, ISO, etc.), managing a GRC function, and business information security / risk officer function- Experience in web and mobile application security, and cloud technologies threats and risks- Experience in written and verbal communication- Experience in mentoring a non-tech community on complex technical issues or ambiguous technical challenges ...

Sr. Software Dev Engineer, FinTech Account Receivables Cash Apps

The FinTech Accounts Receivable (AR) Cash Applications (Cash Apps) team handles 12M+ receipts ($161B+) per year, with 24% YoY growth across 100+ channels. The top goals are timely and accurate identification of customers, invoices, and application of payments to open balances to improve Amazon's Days Sales Outstanding (DSO), free cashflow and customer credit availability.Cash Apps uses OCR, NLP, and ML to automate processing, eliminate errors, and generate recommendations, improving productivity. A Sr. SDE is needed to influence architecture across services, solve complex problems, drive initiatives through cross-org collaboration, and lead resilient and highly available designs to achieve 96% automated processing of projected 34MM receipts by 2025.Key job responsibilitiesThe Sr. SDE is a technical leader who ensures that security and scalability are at the core to their team’s designs. They Implement new software by designing, coding and launching multi-tenant cash application services. Sr. SDE defines bar raising standards for operational excellence and engineering best practices. They lead by example in implementing the standards and educate others by coding critical parts of the software, provide insightful code reviews, lead design reviews, review internal and external designs, and influence other teams. They oversee the development progress to identify the technical blockers or process bottlenecks, and proactively take lead in resolving them. They act as a force-multiplier by engaging with SDEs and provide needed mentoring and coaching support.About the teamFinTech Accounts Receivable (AR) Cash Applications team is responsible for ingesting cash received in Amazon bank accounts into AR sub ledgers, accurately identifying customers and invoices for each payment, and applying payments to customers’ open balances. Cash Applications services use mechanisms like analyzing remittance information, parsing customer email correspondence, and Machine Learning models to automate cash application to reduce human errors and to improve analysts’ efficiency by generating recommendations where automation is not possible. BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Software Development Engineer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Software Development Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Utilize technology to tackle challenging problems and deliver high-quality code on schedule- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Foster continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...

Senior Technical Program Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEOn Audible's Digital Audio Assets and Contracts teams, we serve a diverse range of customers, from the publishers, creators, and talent who bring audiobooks to life, to the millions of listeners who enjoy them. We're building next-generation asset delivery and contract management pipelines that are revolutionizing how we work with our content partners. We will streamline processes, enabling increased automation and dramatically increasing our capacity to handle contracts and assets. This not only improves efficiency but also unlocks the full potential of our creators to create captivating audio content and enable more diverse stories and voices for our listeners. True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.As a Senior Technical Program Manager, you will...- Collaborate with stakeholders and product managers to translate requirements into technology specifications and drive the execution of software development from design to deployment- Manage multiple projects across cross-functional teams (technology, business, marketing, and operations) using an Agile development framework, from concept to launch- Communicate project risks, progress, launches, and retrospectives transparently to all stakeholders and teams- Continuously strive for performance improvement and set higher standards in project execution using objective metricsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science or related field- 10+ years of experience within software- 3+ years of experience managing agile software projects ...

Senior Site EHS Manager

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

Finance Manager, FP&A

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a finance professional with financial modeling and strategic advisory experience to help support the Finance and Growth organization. You will assist with preparing compelling and well-researched analyses for use in shaping critical strategic decisions. As Finance Manager, FP&A, you will gain an excellent and holistic understanding of the entire organization through strong exposure to all aspects of the P&L, consumer product portfolio, lifecycle, as well as key drivers for member acquisition, retention, and engagement. This is an exciting opportunity to develop your skills as a finance business partner supporting the global product, content, creative, marketing, and corporate development teams to drive key growth driving analyses & initiatives.ABOUT YOUYou are consumer-focused, enjoy working on complex problems, work effectively with cross-functional teams, and thrive in a fast-paced and dynamic environment. You have an ability to see patterns and solutions from a high volume of data, distill insights into concise takeaways, and are comfortable presenting key findings.As a Finance Manager, FP&A, you will...- Support the global and international vision by partnering with global, regional, and local teams to drive financial reporting and analysis that will inform business decisions for overall growth and transformation- Partner with leadership teams across global brand and content marketing business initiatives, including budgetary financial management and strategic analysis to support planning, prioritization, and decision-making- Assist on the development and analysis of new initiatives though detailed revenue sizing, KPI outputs, short/long-term ROI planning and risk assessments- Deliver analytics projects and assist in creation and brainstorming of business models and go-to-market strategies for new products, features, and initiatives- Become a subject matter expert on the relationship between new member acquisition, retention, engagement and the overall business; understand and analyze related market & channel trends- Provide thoughtful leadership behind improving and automating existing data models and business intelligence efforts- Develop and maintain relationships with key department personnel, team members, business intelligence teams and Amazon finance counterparts- Be prepared to discuss and present the financial forecast to an audience of senior executives across the organizationABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Accounting or related degree- 3+ years of professional experience in Investment Banking / Consulting / Strategic Finance / Operations Analysis- Experience building financial models from scratch and advanced Excel background ...

Software Development Engineer

Are you passionate about engineering innovations in Finance? Join our team of talented engineers as we redefine the financial world!At Amazon's Finance Technology (FinTech) team, we build scalable, reliable, high-throughput, and low-latency data stores and AI/ML applications for liquidity management, financial exposure, and operational risk management. Our applications provide actionable predictions for Treasury, while our platform delivers datasets to evaluate the company's risk exposure and mitigation costs.As a SDE in FinTech, you'll collaborate with machine learning scientists, software engineers, data engineers, product managers, and global finance stakeholders. You'll design and implement risk engines to calculate Amazon's risk profile and assess insurance costs. You'll also productize AWS SageMaker models, build machine learning pipelines, and create high-performing forecasting applications to help our finance teams achieve short-term and long-term financial goals.As an SDE at Amazon, you'll design, develop, and launch core product features. You'll implement innovative ideas, raise the bar on operational excellence, software sustainability, and reliability. You'll influence product features, drive system architecture, and spearhead best practices for quality products. You'll own one or two dedicated workstreams and take them to completion. Additionally, you'll participate in our hiring process, helping to attract top talent and coach junior engineers to success.About the team* Our products are designed to optimize liquidity management, mitigate financial exposure and operational risks while enforcing controllership. Our primary customers are from Amazon’s Treasury teams although our services have extended to other groups such as Financial Planning and Accounting. Our solutions deliver machine learning backed solutions to forecast Amazon’s cash balances, make funding decisions, and take actions accordingly.* Our entire team is located in Jersey Cit, NJ.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Data Science Lead

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Data Science Lead for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.As a Data Science Lead, you’ll manage a team of scientists working in the media measurement space. Your primary focus will be guiding scientific approach in developing and deploying advanced marketing measurement models (e.g., lifetime value, media mix). You will also lead Audible's scaled experimentation program, maintaining scientific integrity in global paid media experiments and guiding meta-analytical work to assess program health. Additionally, you will serve as the primary scientific contact for third-party media partners (Meta, Google), collaborating with them on new measurement approaches. You'll work with Audible marketers to translate sophisticated scientific methodologies into actionable business strategies, ultimately driving more effective marketing investments.ABOUT YOUAs a Data Science Lead, you will provide technical leadership in marketing measurement, design scalable model solutions, collaborate across scientific disciplines, communicate complex concepts clearly, and mentor team members to drive collective success.You have deep technical expertise across statistical modeling, machine learning, causal inference, and experimental design. You demonstrate a strong understanding of experimental design and evaluation. You are an expert in statistical modeling techniques. You have deep experience solving marketing-related problems, such as customer acquisition, retention, and ROI.You possess a strong ownership mindset and the ability to guide a technical team with minimal oversight. Your innovative problem-solving skills thrive in ambiguous environments, and you excel at translating complex scientific concepts into actionable insights. Outstanding business acumen, coupled with the ability to manage multiple projects simultaneously, defines your professional approach.You are committed to building a positive team culture, reliably delivering against commitments, and have a genuine passion for mentoring and developing scientific talent. You are adaptable across different scientific approaches and comfortable collaborating with cross-disciplinary scientific teams.As a Data Science Lead, you will...- Be a technical leader of other scientists, with substantial scope, impact, and visibility in the marketing measurement space- Understand complex use cases across the business and design scalable, efficient, automated model solutions, including developing, delivering, and improving various marketing measurement models- Collaborate with economists, applied scientists, and other data scientists on the right model specification(s) to serve business needs in the context of paid media measurement- Communicate clearly with senior audiences, translating complex scientific concepts into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical colleagues- Mentor and grow scientists in your team and across AudibleABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years managing a team of scientists or engineers, with a proven track record of hiring and developing junior team members- Master’s degree in relevant discipline and 5+ years of relevant professional experience (or equivalent)- Hands-on experience with marketing measurement models, including experience with articulating modeling trade-offs to business partners- Hands-on experience in designing and evaluating experiments, including experience with formal meta-analytical approaches for evaluating programs of experimentation- Hands-on experience with successfully putting marketing models into production- Fluency in Python and SQL- Experience influencing and delivering on a science roadmap ...

AWS ES SI - Sr. Media Specialist Technical Account Manager

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers - Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets- Interface with customer project managers and technical owners to understand requirements and deliver product releases- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Advocate, specify, and own the availability of customer test environments either at AWS or customer locations- Verify implemented product features and test multi-product customer project workflows- Communicate with customers and internally across, up, and down customer organizations- Mentor junior Media Specialist TAMs and Engineers Define and implement team level metrics and processesNote: This role requires the ability to work out of a New Jersey or New York Amazon office.BASIC QUALIFICATIONS- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer- A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- 3+ years experience in the Media & Entertainment market segment ...

Software Development Engineer (Big Data and ML) - FinTech

Are you passionate about engineering innovations in Finance? Join our team of talented engineers as we redefine the financial world!At Amazon's Finance Technology (FinTech) team, we build scalable, reliable, high-throughput, and low-latency data stores and AI/ML applications for liquidity management, financial exposure, and operational risk management. Our applications provide actionable predictions for Treasury, while our platform delivers datasets to evaluate the company's risk exposure and mitigation costs.As a SDE in FinTech, you'll collaborate with machine learning scientists, software engineers, data engineers, product managers, and global finance stakeholders. You'll design and implement risk engines to calculate Amazon's risk profile and assess insurance costs. You'll also productize AWS SageMaker models, build machine learning pipelines, and create high-performing forecasting applications to help our finance teams achieve short-term and long-term financial goals.As an SDE at Amazon, you'll design, develop, and launch core product features. You'll implement innovative ideas, raise the bar on operational excellence, software sustainability, and reliability. You'll influence product features, drive system architecture, and spearhead best practices for quality products. You'll own one or two dedicated workstreams and take them to completion. Additionally, you'll participate in our hiring process, helping to attract top talent and coach junior engineers to success.About the team* Our products are designed to optimize liquidity management, mitigate financial exposure and operational risks while enforcing controllership. Our primary customers are from Amazon’s Treasury teams although our services have extended to other groups such as Financial Planning and Accounting. Our solutions deliver machine learning backed solutions to forecast Amazon’s cash balances, make funding decisions, and take actions accordingly.* Our entire team is located in Jersey Cit, NJ.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...