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The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs an AV Support Engineer you will support Audible’s AV global portfolio of hardware and services. In this role, an AV Support Engineer supports meeting and event infrastructure and services ensuring that AV rooms are highly available. You have a broad understanding of industry standards and Audible’s hardware and processes. You are responsible for troubleshooting and resolving complex technical issues. You will support all aspects of events, including triaging requests, planning, execution, and post-production. You recommend and support enhancements to the AV program. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams in Audible and Amazon, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.ABOUT YOUYou have experience supporting AV infrastructure and live events. You can be strategic and are influenced by Technology and Culture but balance that with execution of daily tasks to maintain a high bar for customer service. Not every request will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage requests and have situational awareness to anticipate and resolve potential issues. When an issue does arise, you always attempt to look for the root cause and solve problems with a bigger picture in mind. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. As an AV Support Engineer, you will...- Deploy, maintain, and troubleshoot AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems- Work with on-premise IT and AV technicians, contractors and integrators through troubleshooting and repair procedures- Support life cycle replacement tasks and manage inventory- Be a POC during events planning and execution for the team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor- Seek opportunities to help others improve skillsets and knowledge base- Dynamically flex to customer needs and complications, escalates appropriately- Find opportunities to improve infrastructure and execute events more efficiently to delight our customers- Maintain relationships with key stakeholders across the business and industry- Manage team goals, and programmatic initiatives, with increased ambiguity- Support your team’s operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation- Create regular reports to share insights with leadership- Be able to lift or carry equipment up to 40 lbs and use hand tools as needed- Have the ability to work at height (<= 8 Feet)- Maintain a flexible schedule, including occasional after hours work- Be able to travel several times a yearABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 5+ years of experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems- Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs- Experience with network technology including video and audio over IP (e.g. Dante/AES)- 5+ years of experience in event or production management- 5+ years of experience with audio, video, lighting, and staging systems- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Quality Assurance organization promotes product quality, and organizational quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. In addition, the organization provides tools and infrastructure needed to support agile feature delivery, improve quality and increase engineer productivity. The team includes Quality Assurance Engineers, Quality Assurance Technicians and Software Engineers working side by side with Software Development Engineers, Product Managers, User Experience, and Customer Support staff to understand features, bugs, customer usage, and technical implementation to deliver high quality products to our customers.As a Senior Quality Assurance Engineer, you will...- Drive the creation and execution of test strategy, test plans, test cases as well as utilize automated tools to optimize the STLC- Perform exploratory testing, automate repetitive tasks and work side by side with software development engineers to deliver high quality product to Audible customers- Review BRD with Product, development engineers for conformity and functionality- Design, develop, and execute automated test scripts for backend services- Conduct end-to-end testing for complex backend systems and APIs- Collaborate with development teams to understand system architecture and identify testing needs- Utilize AWS services for testing environments and deployment of test solutions- Analyze test results and provide actionable insights to improve software quality- Identify, document, and track defects using appropriate tools- Mentor junior QA engineers and contribute to team knowledge sharing- Participate in the development and maintenance of testing frameworks and tools- Continuously improve QA processes and methodologies to enhance efficiencyABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 4+ year of experience working as a Quality Assurance Engineer or SDET- Experience with rest automation using a programming or scripting language (Java or Python preferred)- Experience owning the full test strategy through test completion for major components of a software system ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/DL tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Lex, Amazon Polly, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with a simple API call.AWS is looking for a GenAI/ML Solutions Architect (GenAI/ML SA), who will be the Subject Matter Expert (SME) for helping customers worldwide design solutions that leverage our ML services. This role will specifically specialize in open source integrations and contributions that accelerate the development and delivery of generative AI solutions. As part of the team, you will work closely with customers to enable large-scale use cases, design ML pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.You must have deep technical experience working with technologies related to artificial intelligence, specifically in advanced generative AI technologies. A strong mathematics and statistics background is preferred in addition to experience fine-tuning foundation models. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help AWS customers in their selection process.If you are a qualified and accepted candidate, you may work out of any of the following cities: Seattle, Denver, San Francisco, Silicon Valley, New York, Arlington. Travel up to 50% across the AMERICAs may be possible.Key job responsibilities Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment worldwide for Amazon SageMaker. Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback. Develop and support an AWS internal community of ML related subject matter experts worldwide.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON WEB SERVICES, INC.Position Title: Principal, Solutions ArchitectLocation: Jersey City, New JerseyPosition Responsibilities:Provide migration and modernization technology development directions and help shape the AWS tool chain across application migration and modernization strategies. Own the technical strategy for the AWS ISV Migration Segment, define technical standards and best-practices, and provide guidance for ISV’s migration and modernization technology development. Enable ISV technology adoption by AWS internal external migration communities. Write public facing content such as blog posts and white papers as well as speak publicly at events like AWS re:Invent. Communicate and engage with ISV and SI partners, AWS migration community, and AWS migration services at any level from executives to solutions architects.Position Requirements:Bachelor's degree or foreign equivalent in Computer Science, Engineering, Chemical Engineering, Mathematics or a related field and nine years of experience in the job offered or a related occupation. Must have five years of experience in the following skill(s): (1) hands-on experience designing and building enterprise software or distributed IT systems; and (2) managing infrastructure or cloud operations. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $201,000/year to $272,000/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor's degree or foreign equivalent in Computer Science, Engineering, Chemical Engineering, Mathematics or a related field and nine years of experience in the job offered or a related occupation. Must have five years of experience in the following skill(s): (1) hands-on experience designing and building enterprise software or distributed IT systems; and (2) managing infrastructure or cloud operations. Partial telecommuting permitted; employees will be required to report to office multiple days per week. Some positions may require domestic or international travel. #0000 ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Software Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMAudible Tech is dedicated to building services, tools and infrastructure to build faster product features and promoting a better customer experience. This group is a part of a world class team of developers that will be defining, designing and refining the tech that keeps us one step ahead of listeners. This is a fast growing org which is also breaking ground on numerous other platforms that has potential to shape Audible’s technical strategy for the next decade. ABOUT YOUYou have a background in developing large scale data systems and an interest in building foundational, reusable, highly-leveraged services and capabilities which other teams or users can depend on. You feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Senior Software Development Engineer, you will...- Design, develop, and maintain systems to collect, process and leverage near real-time data across Audible’s systems- Work alongside an agile engineering team, writing scalable and maintainable code and influencing team decisions- Utilize technology to tackle challenging problems and deliver high-quality code on schedule- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Foster continuous improvement in software quality, customer experience, and product maintainabilityABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#, Python), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Software Development Engineer for Audible’s Machine Learning Engineering (MLE) team to drive initiatives on the leading edge of Machine Learning (ML), Large Language Models (LLMs), personalization, and content discovery. MLE is an enabling team that works alongside our applied science teams to train, productionize, monitor and deploy machine learning models on a massive, worldwide scale. These models help Audible customers find their next listen, and are central to everything from the recommendations listeners see to the structure and content of their home screen. MLE’s platforms run the gamut from data pipelines that serve tens of thousands of requests for real-time, low-latency data per second to internal tools that leverage LLMs for process automation and productivity. As a member of the MLE team, you’ll be working on infrastructure that is core to the listener experience, and helping to shape how Audible and Amazon build, monitor and deploy LLMs for production use-cases. Our engineers use a mix of software engineering and machine learning skills to build massively scalable, high-availability systems that allow our internal partners and customers to experiment more quickly, retrain and refresh recommender models, and respond to changing patterns of user behavior. Achieving this vision means continuously innovating, enhancing the tools and strengthening our development process, how we work and leveraging new technologies to deliver services. We need your help to develop and deliver on this global vision. ABOUT YOUYou are a skilled communicator who can tailor their message to ensure clarity and understanding among a variety of stakeholders. You possess a detail-oriented approach to problem-solving, relishing the opportunity to dig deep and find the best solutions to challenges. You are curious and unafraid to ask questions in order to gain a deeper understanding of complex issues. You are flexible and collaborative team player who always strives to bring their best to every interaction, inspiring others to do the same. You are passionate about bringing their skills to Audible while remaining open and eager to learn new things.As a Software Development Engineer, Machine Learning, you will...- Drive the direction of our technical solutions, across disciplines varying from deep learning, embeddings LLMs, data pipelines, and real-time ML serving systems- Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components- Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation.ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree in computer science or equivalent ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE Audible is seeking an Associate Director to support our Product Planning and Operations function. In this role, you’ll expose, quantify and manage the tradeoffs across Audible’s product portfolio to optimize long-term customer and business value. You’ll partner closely with Product and Insights leaders, Finance, and Data Science to establish frameworks that balance growth and profitability initiatives, and enable teams to build plans to execute against our short- and long-term strategy. This includes defining and driving the processes for how we set and track goals, and manage towards intended outcomes for the customer. Successful candidates for this position will have strong business acumen, excellent problem-solving skills, and the ability to influence stakeholders without direct authority. A good understanding of the product development lifecycle is a plus. Customer Obsession is at the heart of our Product team and we are constantly striving to create unforgettable listening experiences for our customers. Our team innovates at the highest level and has a thirst for continuous learning, a commitment to action, and a belief that anything is possible.ABOUT YOU- You're a self-starter who is biased for action, thrives in a fast-paced environment, and employs impeccable organizational and analytical skills with an eye for process improvements- You're a data-driven strategic thinker who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to improve the customer experience- You're a rare combination of “thinker” and “do-er” paired with a strong aptitude for understanding of product strategy and operations- You're an exceptional communicator with a knack for making complex data simple and evangelizing and inspiring people at all levels of the organization- You're a transformer who is passionate about figuring out what the future looks like, with a relentless focus on creating and improving customer value - You're a hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals with a high tolerance for ambiguity and complexity- You're resilient with positive attitude – even the stiffest challenges are possible with the right amount of creativity, good judgment, and hard work. You exhibit strong integrity and ability to follow through on commitments and deadlinesAs an Associate Director, Strategic Planning and Business Operations you will...- Work with the Director of Product Planning & Operations to drive the Product and Insights (Pi) strategic planning process. Build and refine processes that drive transparency, efficiency, and accountability across teams- Manage a Key Performance Indicator (KPI) framework for Product, problem solving tradeoffs across our goals and KPIs to inform resource allocation and proactively manage risk. Collect inputs and put forth clear and actionable recommendations for senior leaders- Tie goals to our strategic planning process and resource allocation frameworks. Manage and oversee the development of automated reporting infrastructure to track progress against our goals- Ensure goal setting and business reviews adequately expose tradeoffs of decisions made across the portfolio, and reflect both the short- and long-term business implications- Partner with Senior Product leaders to assess the risks and profitability tradeoffs of strategic Product initiatives ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of hands-on experience in a combination of management consulting, product management/agile operations, business operations/analysis or an equivalent field- Experience and confidence using quantitative data and metrics to communicate ideas- Can succinctly and clearly communicate, and are able to produce documents and presentations that are ready for leadership review- Deep understanding of and interest in digital media content, specifically subscription streaming services and/or two-sided marketplace business models.- Proficiency in Excel and data visualization tools (e.g., Tableau, PowerBI)- Bachelor’s degree in Economics, Finance, Business, or related field ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Director, Rest of the World Content, will focus on acquiring rights for distribution and/or production of premium audio content across new territories where Audible is still not available (Rest of the World). In this role you’ll generate, negotiate, and close a high volume of new deals for book-based audio content and audio originals with prospective partners, including publishers, authors, content creators, literary agents, and recognized IP brands, at terms that benefit Audible customers. You’ll have responsibility for acquired content, ensure successful post-signing go to market planning across the relevant teams at Audible and Amazon, and contribute to defining strategic development affecting Audible’s overall growth and success. As a Director, ROW Content, you will...- Manage content acquisition efforts in select international territories, including partner management, deal negotiation and implementation- Research and identify potential content partners in multiple territories and languages- Develop, grow, and maintain strong relationships with existing and potential content partners, including publishers, authors, content creators, agents and IP brands- Independently manage, prioritize, and execute high volume deal flow, structuring, negotiating, and executing deals that support Audible’s content strategy and initiatives- Identify and prepare projects for internal support and valuation by presenting data, preparing budgets, P&Ls, and drafting proposed deal terms- Build relationships and represent the Rest of the World content team to various internal stakeholders including Editorial/Creative, Finance, BI, Marketing, PR, Content Services, Content Partnerships, and Content Creation teams- Track and communicate deal terms within the organization and provide for first line of enforcement of deal terms if necessary- Coordinate closely with members of the content teams at Audible to maintain consistency in messaging and policy- Draft well-written and data-backed concise documentsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of experience in book publishing, content, media rights, business development, or digital media- Experience in deal-making, negotiations, and relationship management- International experience ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE Audible is seeking a finance professional with financial modeling and strategic advisory experience to join the Global Finance team. You will be responsible for shaping and managing strategic finance initiatives. You will be responsible for delivering analysis and complex modeling to enable fact-based decision making on Audible’s business, investments, and strategic partnerships. Your analysis will help functional leads understand the financial impact of strategic decisions and inform Audible business planning. This role also includes a reporting component which will require analysis and reporting to understand if desired returns have been achieved. Finally, this role will provide you with an excellent understanding of Audible’s business in a highly competitive subscription landscape.ABOUT YOUYou are a consumer-focused critical thinker that uses your own experience in conjunction with data to understand and highlight trends that are crucial to Audible’s continued success. You can work effectively with cross-functional teams and leadership both inside and outside of Finance. You can present compelling and well-researched analysis for use in shaping strategic decisions. You are comfortable working in a fast-paced competitive environment.As an Associate Director, Finance, you will...- Drive the global vision by partnering with cross-functional teams to manage financial reporting and analysis that will inform business decisions for overall growth and transformation- Manage Audible financial forecasting in partnership with Growth and Marketing teams with a specific focus on KPIs and strategies to drive growth across new member acquisition, customer retention, and engagement - Lead analysis and financial modeling for new initiatives, business models, and go-to-market strategies through scenario analysis, revenue/KPI sizing, ROI, and risk assessments- Strengthen our department’s use of automation and new technologies used for forecasting, financial modeling, and business intelligence activities- Develop and maintain relationships with key department personnel, data analytics teams, and Amazon Finance counterparts- Lead financial presentations and discussions for audiences of senior executives across the organizationABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience making business recommendations and influencing stakeholders- Bachelor’s degree in Finance, Accounting or other related areas- 5+ years of professional experience in financial planning, strategic financial advisory, or operational analysis within industries such as investment banking, corporate consulting, or a related media industry- Experience building financial models from scratch and advanced Excel background- Experience with financial systems such as Cognos TM1 or Hyperion ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Technology department enables the customer experience and infrastructure for our users and creators to have our audiences experience the power of the spoken word. The various teams’ work impact mobile apps, web pages, back-end services, infrastructure and systems. The Tech Business Management function helps our teams and leaders manager our large portfolio of workforce, budget, contracts, and various operational aspect to run an healthy organization. This role will be a key member of the team.ABOUT YOU You are an exceptional program manager who consistently delivers high-quality results across multiple projects and initiatives. You are customer-centric in your approach, always prioritizing the needs and satisfaction of your stakeholders. You are a skilled problem-solver, adept at identifying issues and finding practical solutions to overcome challenges. Your strong communication skills allow you to effectively collaborate with cross-functional teams and stakeholders, ensuring alignment and progress.As a Program Manager, you will...- Manage Audible’s Technology organization workforce regular reporting for core KPIs. Collaborate with HR and Recruiting partners to ensure a “single source of truth” for Tech workforce data - Support workforce projections, benchmarking analysis and other workforce information for Tech as needed - Support Audible Tech budget tracking, budget operations and contractor management through partnership with Finance, Accounting and Procurement teams- Provide program management for Tech workforce and engagement initiatives, such as the employee recognition program and others- Support Business Management in improving existing workflows, solving through automation where ever possible- Provide support for operational projects for the CTO and his senior leadership as needed ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Software Development Engineer, you will...- Define, design, implement, and deliver a variety of high-quality, customer-focused technical solutions for complex P13N problems- Work cross-functionally to understand business and customer needs, define requirements, and determine the right technical approach- Optimize existing processes and procedures to improve efficiency and reliability- Proactively identify and mitigate risks, making appropriate trade-offs to ensure timely and successful delivery- Mentor and share knowledge with more junior engineers on the team- Participate actively in code/design reviews and provide constructive feedbackABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEOn Audible's Catalog Management Systems teams, we serve a diverse range of customers, from the publishers, creators, and talent who bring audiobooks to life, to the millions of listeners who enjoy them. We're building next-generation systems that will revolutionize the way Audible handles its product catalog enabling seamless, no-touch audiobook processing, with robust error handling and the ability to scale effortlessly to meet the demands of our growing catalog. This not only improves efficiency but also unlocks the full potential of our creators to create captivating content and enable more diverse stories and voices for our listeners. True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.As a Senior Technical Program Manager, you will...- Collaborate with stakeholders and product managers to translate requirements into technology specifications and drive the execution of software development from design to deployment- Manage multiple projects across cross-functional teams (technology, business, marketing, and operations) using an Agile development framework, from concept to launch- Communicate project risks, progress, launches, and retrospectives transparently to all stakeholders and teams- Continuously strive for performance improvement and set higher standards in project execution using objective metricsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Director of Software Development for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ.As a Director of Software Development, you will...- Lead cross-functional project delivery across Audible and Amazon teams- Promote development and operational excellence for our flagship solutions- Mentor and support high-performing engineers, fostering their growth and expertise- Collaborate with diverse teams to create innovative software that captivates our community and motivates our colleagues- Handle all aspects of software development, including operational metrics and support for your team's software- Drive continuous improvement of delivery performance and quality in an agile environment- Take charge of 1-2 Scrum teamsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Senior Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ.ABOUT YOUYou are an innovative and passionate top software engineer looking to make a positive impact on customer experience. You like to own deliverables end-to-end and have a meaningful influence on the final product. You are a builder. You like to work with fellow engineers and product people to share knowledge, imagine, design, develop, test, and launch software that wows our community and inspires our peers. You're curious and love to learn unprompted as you stay up to date with tools, trends, technologies and best practices in the industry. You have an interest in Web Application, Services Design & Architecture, SEO, Security, SNS, Lambda, S3, CloudWatch, REST services and Javascript.As a Senior Software Development Engineer, you will...- Drive architecture and technical strategy for key platform components, ensuring operational excellence in design, creation, and support- Lead the design and implementation of major features, from front-end clients to underlying services- Incorporate industry-wide and Amazon's tools, trends, technologies, and frameworks to enhance our software- Collaborate with diverse stakeholders to deliver optimal technology solutions, mentoring developers and providing system support- Partner with business and technical leaders and cross-functional teams to create software that impresses our community and inspires peers- Continuously elevate engineering excellence standards- Develop high-quality web solutions and services, prioritizing operational excellence in design, creation, and support- Stay updated on industry-wide tools, trends, technologies, and frameworks, and share knowledge with the community in a meaningful wayABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Global Affiliate Marketing Lead, you will oversee and optimize Audible's worldwide affiliate marketing strategy and operations. In this critical role, you will act as the subject matter expert on affiliate marketing: aligning processes, driving performance, and ensuring best practices are implemented across all regions and partners. You will analyze data, manage budgets, and collaborate with regional leaders and external partners to maximize the impact of our affiliate marketing efforts and deliver exceptional value to our affiliates partners and customers across the globe. ABOUT YOUIf you are a seasoned affiliate marketing professional with a track record of success in a global, multi-regional environment, we want to hear from you. You are a data-driven strategist who thrives on identifying and capitalizing on new opportunities. Your strong analytical skills, attention to detail, and ability to effectively communicate with cross-functional teams will be instrumental in driving Audible's affiliate marketing initiatives forward. You are passionate about the power of storytelling and excited to contribute to Audible's mission of enriching the daily lives of our customers worldwide. As a Global Affiliate Marketing Lead, you will...- Develop and oversee the execution of Audible's global affiliate marketing strategy, aligning with regional leaders to ensure consistency and optimization across all markets- Analyze performance data, identify trends, and recommend actionable insights to improve the effectiveness of our affiliate partnerships- Manage the affiliate marketing budget, ensuring efficient allocation of resources and maximizing return on investment- Establish and maintain strong relationships with key affiliate partners, serving as the primary point of contact and subject matter expert- Collaborate with cross-functional teams, including marketing, content, and operations, to ensure seamless integration of affiliate marketing efforts- Identify and share best practices, process improvements, and innovation opportunities across all regions- Ensure our affiliate partners are working with the right mix of influencers, media partners, and deal sites, striking a balance between partners, messaging and incentives to establish Audible as a go-to area of interest and earning platform for influencers and BD partners worldwideABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of experience in affiliate marketing, with a proven track record of success in a global, multi-regional environment- Experience in analyzing data, identifying trends, and using insights to drive strategic decision-making- Experience with project management and budget management ...