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Come build the future with us! Amazon has a unique opportunity to accelerate your career and make impact on our advertising customers globally. If you are a customer-obsessed individual interested in joining a rapidly growing organization, we’d love to talk with you!Amazon Ads is looking for a results-oriented Associate Account Manager who is passionate about learning and creative problem solving. This full-time role is ideal for an early career candidate who is interested in launching a career at the intersection of advertising and analytics, has a history of achieving ambitious goals, and is an analytical problem solver with an interest in working in the Automotive space.Candidates well-suited for the role are fast learners, data driven, strong communicators, effective listeners and project managers who are able to balance competing priorities.Key job responsibilities- Strive to delight our customers by becoming a knowledgeable partner on Amazon Advertising solutions- Take a consultative approach to optimizing customer’s advertising campaigns through the use of data and Amazon insights- Perform in-depth data analysis to deliver actionable insights and recommendations- Evaluate KPIs and optimize campaign performance using a data driven approach- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 1+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating andproviding best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customerorders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who arebuilding new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on supportto ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide themthe most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure weput smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched anddelivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needsto reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, sothat our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with ourcustomers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Serviceteam. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Ourgoal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels tooffer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS teamis always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS• High School or equivalent diploma• Previous experience in Customer Service• Ability to effectively prioritize work time to ensure efficiency• Experience with Windows Operating Systems and Microsoft Outlook• Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Amazon is looking for a highly-motivated Jr. Software Development Engineer (SDE)! Jr. SDEs write real software and collaborate with experienced software engineers who provide guidance and opportunities for ownership on projects that matter to our customers. As a year-round intern, Jr. SDEs become fully integrated into their teams and regularly contribute to impactful deliverables. Your design and code will contribute to solving some of Amazon's most complex technical challenges.The Jr. SDE role is part of Amazon's Jr Developer Program - a year-round internship opportunity that offers a symbiotic relationship between work and school. Jrs. receive 1:1 mentoring throughout their time in the program, receiving guidance and insight from a full-time Amazonian on their team. Because of the internship's extended tenure, our Jrs. become immersed in an Amazon team and gain real-life technical experience. Flexible part-time schedules during the school year and full-time employment over the summer creates an environment where students can succeed in both their work and their education. Detroit has an established population of Jrs., allowing for deep connections with fellow students engaged in similar roles.Our team is currently looking for students to start with one of our cohorts in June 2025 and September 2025. Upon successful completion of the Jr. Developer Program, the opportunity for full-time employment may be available at an Amazon corporate site.Role Highlights: - Part-time work during the school year (16 hours/week) - Full-time work during the summer (40 hours/week) - 1:1 mentoring with an experienced Software Engineer - Effective performance management and integrated opportunities for growthBASIC QUALIFICATIONS - Currently enrolled in an accredited college or university Bachelor's or Master's degree program. - Majoring in Computer Science, Software Engineering, or related STEM field. - Graduating June 2027 and beyond. - Ability to work year-round until graduation (part-time during the school year and full-time during the summer). - This role is not offered as remote or hybrid and working hours must be conducted in person at our corporate office in Detroit. -Candidates must be living within commutable distance to Detroit, MI and able to work in-person year-round. - Able to start working with the cohort in June or September 2025. - Programming experience with at least one modern language such as Java, Python, or C++ including object-oriented design. ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates. In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy. • Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.• Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.• Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.• Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.• Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.• Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.• Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.• Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.• Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards. BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment.• Ability to travel up to 50%• Office within one of the designated region's sites. Must be willing to relocate if not currently within region• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs. ...

The BDT/eCF team is looking for a passionate and innovative engineer with a solid technical background to join the engineering team. Amazon’s technology connects millions of businesses of all sizes to hundreds of millions of Customers within the Amazon.com marketplaces worldwide. Our platform, at Amazon-scale, enables customers to process native SQL, machine learning (ML), and other functional transformations using Apache Spark, Iceberg, Scala, Java, Python, ML and related technologies to build unified compute for batch, streaming and ML processing - executing over schema’d data stored in S3, and to seamlessly write those curated datasets out to front end caches like Dynamo, Redis and ElasticSearch. Additionally, we enable these same sets of functional transforms over streaming data, enabling customers to transition seamlessly between Streaming, Batch, Cache and Analytics as needed to meet customer demand. The successful candidate will have a background in the development of distributed systems, a solid technical ability, good communication skills, and a motivation to achieve results in a fast paced environment.Key job responsibilitiesIf you are looking for building big data scalable engines with cutting edge technology and ML stack (with Spark, Iceberg, Java, Scala, Notebooks, Python, AWS - EMR, EKS, Kinesis, Dynamo, SQS and ML) processing & transforming data across data lakes at Exabytes scale at Amazon, then look no further. If you are looking to work with team of engineers that relentlessly innovate and push the envelope keeping customers at the center of its universe, continually insisting + raising the bar on their higher standards and delivering results with velocity, then this is the space and place to be in. Specifically, within the team the SDE is responsible for ensuring the team’s software maintains a high bar with respect to quality, security, architecture, and operational excellence. They take the lead on the design and delivery of major features and takes the lead on re-architecting significant technology components, while engaging with and influencing their team, external teams, partners, and leadership along the way. They are able to identify the root cause of widespread/pervasive issues including areas where it limits innovation and prevents accelerated delivery of projects, while navigating several systems and components they may or may not own. They are able to effectively communicate with their team and others, take calculated risks, anticipate and mitigate long-term risk, and make reasonable tradeoffs when situation demands it. mentoring less experienced engineers and providing career development opportunities, while providing constructive feedback to their peers. They understand the business impact of decisions and are able to exhibit good judgment while making trade-offs between the team’s short-term technology or operational needs and long-term business needs. Ultimately, they display strong technical acumen and ownership while providing strong leadership for the rest of the team.A day in the lifeThis includes attending a daily standup, managing/contributing on your goals, projects, deliverables, innovations, operational excellence, taking turns every 12-16 weeks with operations, helping improving customer experience.About the teamThe scope of the primary product, Cradle, involves working at the architecture level, solving ambiguous problems, taking risks and failing fast, and orchestrating larger, more complex projects with partners both internal and external to the organization. Within the product teams, Triton is responsible for the core execution engine and related services/components. Team ownership includes Dryad Spark Engine (DSE), Spark connectors to Amazon data sources, Engine Release Label (EaRL) Service and Dryad Streaming for processing batch and streaming jobs. These services are imperative to the platform’s success. This drive and impact the key metrics such as job reliability, adherence to SLAs, accessibility and compatibility with Amazon data sources, and overall IMR spend for the platform. Cradle executes an average of 2MM jobs each day in clusters spread across >20k+ instances. Cradle jobs produce data consumed by data engineers, SDEs, subsequent data flows, and by S Team-level reporting processes.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- · 3+ years of programming experience with at least one modern language such as Java, Scala, including object-oriented design- · 4+ years of professional software development experience- 2+ years of experience as a mentor, tech lead OR leading an engineering team ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Knowledge of OSHA regulations, specifically 29 CFR 1910- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon’s eCommerce Foundation (eCF) organization is responsible for the core components that drive the Amazon website and customer experience. Serving millions of customer page views and orders per day, eCF builds for scale. As an organization within eCF, the Business Data Technologies (BDT) group is no exception. We collect petabytes of data from thousands of data sources inside and outside Amazon including the Amazon catalog system, inventory system, customer order system, page views on the website and Alexa systems. We also support Amazon subsidiaries such as IMDB and Audible. We provide interfaces for our internal customers to access and query the data hundreds of thousands of times per day, using Amazon Web Service’s (AWS) Redshift, Hive, Spark, Scala and Flink. We build scalable solutions that grow with the Amazon business.BDT is growing, and the data processing landscape is shifting. Our data is consumed by thousands of teams across Amazon including Research Scientists, Machine Learning Specialists, Business Analysts and Data Engineers. BDT team is building an enterprise-wide Data Lake leveraging AWS technologies. We enable teams at Amazon to produce analytical data in any form of storage (S3, DynamoDB, Aurora, etc.) and process that data using any type of compute environment such as EMR/Spark, Redshift, Athena, and others via a common bus. We are developing innovative products including the next-generation of data catalog, data discovery engine, data transformation platform, and more with state-of-the-art user experience. We’re looking for top engineers to build them from the ground up.This is a hands-on position where you will do everything from designing and building extremely scalable components and cutting-edge features to formulating strategy and direction for data processing at Amazon. You will also mentor junior engineers and work with the most sophisticated customers in the business to help them get the best results. You need to not only be a top software developer with excellent programming skills, have an understanding of data processing and parallelization, and a stellar record of delivery, but also excel at leadership and customer obsession and have a real passion for massive-scale computing.Your responsibilities will include:- Keeping your finger on the pulse of the constantly evolving and growing data processing and data lake field- Translation of complex functional and technical requirements into detailed architecture and design- Delivering systems and features with top-notch quality, on time- Stay current on technical knowledge to keep pace with rapidly changing technology, and work with the team in bringing new technologies on boardA day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Come help us build for the future of Data Lake!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Interim Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Sort Center areas. Key Job Elements: • Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times • Participating in safety initiatives • Referring all job injuries immediately to area manager Preferred Qualifications: • Education beyond High School, and/or prior experience managing employees • Excellent interpersonal skills • Demonstrated problem solving skills and analytical skills • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management • Experience with an FC kaizen or Shingi event • An awareness and willingness to use OE tools and techniques • Experience working in Problem Solve a plus • Leadership ability • Respect from associates in production areaBASIC QUALIFICATIONSBasic Qualifications: • Associates must be in good standing • Ability to work overtime as required • Ability to work flexible schedules/shifts/areas • Continued meeting or exceeding of department performance goals ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

We are open to hiring candidates to work out of one of the following locations:Detroit, MI, USA | San Luis Obispo, CA, USAAre you passionate about operating and enhancing mission-critical security solutions that protect Amazon's vast infrastructure? The Endpoint Security Capabilities and Platform Engineering (ESCAPE) team is seeking a driven Systems Engineer to join our dynamic group. We are responsible for managing the tools and services that monitor and respond to malicious/suspicious activity across Amazon and its subsidiaries, with a focus on delivering best-in-class endpoint security solutions.In this pivotal role, you'll be at the forefront of implementing, operating, and continuously improving our security agent services, working with both first-party and third-party security solutions. Your work will directly impact the effectiveness and reliability of our endpoint solutions, making a direct impact on the security posture of Amazon and its subsidiaries. If you're passionate about delivering extensible, on-time solutions and have experience working within a high-performance team, we want to hear from you!Key job responsibilities- Administer and optimize the deployment, configuration, and performance of our endpoint security agents across Amazon's global infrastructure and its subsidiaries.- Collaborate with product owners and stakeholders to gather and prioritize requirements, ensuring our solutions meet the evolving security needs of the business.- Develop and maintain automated processes for the efficient management and scaling of our endpoint security services.- Troubleshoot complex issues and drive the resolution of problems, working closely with cross-functional teams to deliver reliable, high-performance solutions.- Leverage various monitoring and analysis tools to proactively identify and address security risks.- Evaluate and test new capabilities to enhance our endpoint security platform.- Stay current with the latest trends and best practices in endpoint security, contributing to the continuous improvement of our service offerings.A day in the lifeAs a Systems Engineer in the ESCAPE team, your day centers on maintaining Amazon's endpoint security agent infrastructure. You'll monitor system health, address alerts, and collaborate with security engineers, IT, third party vendors, and others to optimize agent deployments. Tasks include fine-tuning automation scripts, testing new capabilities, and analyzing logs for potential issues. You'll work closely with product owners to prioritize features and plan deployments. Your customers are Amazon's business units and subsidiaries, whose endpoints you protect. Key challenges involve maintaining system performance at scale, minimizing impact related to agent changes and deployments, and swiftly responding to issues within our supported infrastructure. Your role is vital in ensuring the reliability and efficiency of Amazon's endpoint security platform across its diverse technology landscape.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree in STEM field or 5+ years of equivalent experience.- 3+ years Experience in information technology in a related industry- 3+ Years experience with managing and deploying Endpoint Detection and Response (EDR), Anti-Virus (AV), and or Data Loss Prevention (DLP) services- Experience in deploying and supporting applications and infrastructure in a 24x7 production environment- Experience working with different Operating Systems such as Linux/Unix, macOS, and Windows. Experience with scripting and automation using languages such as Python, PowerShell, and and familiarity with shell scripting (e.g., Bash) ...

The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Business Data Technologies team in Detroit, Michigan. Business Data Technologies (BDT) makes it easier for teams across Amazon to produce, store, catalog, secure, move, and analyze data at massive scale. Our managed solutions combine standard AWS tooling, open-source products, and custom services to free teams from worrying about the complexities of operating at Amazon scale. This lets BDT customers move beyond the engineering and operational burden associated with managing and scaling platforms, and instead focus on scaling the value they can glean from their data, both for their customers and their teams. We own the one of the biggest (largest) data lakes for Amazon where 1000’s of Amazon teams can search, share, and store EB (Exabytes) of data in a secure and seamless way; using our solutions, teams around the world can schedule/process millions of workloads on a daily basis. We provide enterprise solutions that focus on compliance, security, integrity, and cost efficiency of operating and managing EBs of Amazon data.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilities5 days a week in-office requirementsBASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Shift Code/Description: NA7-1830Department: ICQAThe Amazon operations team is looking for AR Quarterbacks with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. AR Quarterbacks will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Things to know about working in an Amazon Fulfillment Center:• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.• You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)• You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.For this role, you will need to be:• At least 18 years old, and authorized to work in the United States• Able to work 40 hours/week, and overtime as required• Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reachBenefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates. In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy. • Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.• Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.• Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.• Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.• Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.• Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.• Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.• Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.• Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards. BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management • Experience implementing lean principles and process improvement in an operational environment.• Ability to travel up to 50%• Office within one of the designated region's sites. Must be willing to relocate if not currently within region• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs. ...

At Amazon, we are working to be the most customer centric company on earth. We are constantly looking to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. In the Global Fleet and Products (GFP) team, we own the driver experience and products used for delivering all Amazon packages, Prime Now deliveries, and more. As a Vehicle Quality Engineer, you ensure that company's products and processes meet established quality standards by identifying shortfalls, developing corrective measures, and implementing quality control systems. To meet these standards, you must work cross functionally, interfacing with engineering, manufacturing, operations, including customer feedback and technical teams. You will use customer feedback up and work directly with vehicle manufacturers to ensure root cause analysis and corrective actions are robust for quality issues. A successful candidate will be highly analytical, resourceful, customer-focused, and team oriented. The right candidate will possess vehicle quality engineering and assurance background, experience with new product launches, development, introduction, and operations in high volume manufacturing environment. They will have a well-rounded background related to product auditing, final acceptance inspection, problem solving, root-cause analysis, data gathering and analysis, and continuous improvement initiatives.Key job responsibilities•Work from the Customer(s) perspective, driving quality in design and execution of products, through Key Performance Indicators and Specifications.•Lead quality issue investigation from both manufacturing plant and from field. Track, analyze, and resolve, ensuring root cause is robust and verify corrective actions are effective, using statistical problem-solving methods (6 sigma, red-X, TQM, SPC, or Shainin) •Work directly with vehicle manufacturer’ Quality, Production, and Supply Chain teams to drive first-time quality. Insist on the highest standards.•Audit and identify gaps in quality systems of manufacturing partners by utilizing AIAG standards and develop them to ensure best in class quality vehicles are delivered to customers. •Coordinate input from internal/external customers to better understand customer’s need and/or perception to improve audit plan•Lead continuous improvement projects and supports investigation of new technologies to improve overall quality performance•Support all quality campaigns discovered and define clean beak-points at the manufacturing locations•Travel expected – 25% to 35%BASIC QUALIFICATIONS- 7+ years of quality assurance engineering experience- Bachelor's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role- Excellent communicator (verbal and written) ...

Amazon Advertising is dedicated to driving measurable outcomes for advertisers and agencies. Our ad solutions—including search, display, video, audio and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.As a Sr. Sales Manager on our US Large Customer Sales Automotive team, you will use your 12+ years’ experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the team's category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the digital advertising world, consultative approach and deep understanding of the digital advertising landscape, you will manage a team and act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met.This role will require in-office presence and travel as needed. BASIC QUALIFICATIONS- 12+ years of B2B sales experience- Experience managing teams who deliver on defined goals and timelines- Experience managing teams ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

The Core Selling Partner Experience team defines, implements, and enforces quality standards for all Amazon-built experiences for all of our selling partners worldwide. We are seeking an innovative, entrepreneurial Senior Program Manager to lead Seller Customer Service (Seller CS) Trustworthy Program. This program drives long-term stakeholder ownership and investment in the reduction of untrustworthy communication between Buyers and Sellers in Seller-provided customer service, improve detection and mitigation opportunities through strengthened signals, and forges a closed-loop cycle which drives both incremental and scalable improvement in the trustworthiness of the Seller-provided CS channel (known broadly as Buyer-Seller-Messaging). The successful candidate will be exceptional at working backwards from both the buyer and seller to understand the customer journey, is skilled at communicating with both technical and business leaders, is capable of managing difficult cross-functional projects/goals, effectively influences across teams, and leveraging data to inform decisions and strategy.Key job responsibilities• Defines program requirements and drives teams/partners to meet goals. Accelerates progress by driving timely decisions.• Able to spot risks, ask the right questions, clear blockers, and escalate appropriately. Makes trade-off’s.• Influences customer roadmap priorities and decisions• Creation of communication mechanisms for collaboration across SVPs in the broader Consumer org• Effective communication with Senior and VP level partners both written and verbal• Manages the lifecycle of complex initiatives. Unblocks teams and increases the speed of delivery. Negotiates resources and priorities. Able to find a path forward in difficult situations.• Makes trade-offs between short-term needs vs. long-term needs.• Perform general administrative functions such as scheduling meetings, event management, and marketingBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...