MA

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview – As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and hardware designs for our robotic systems. The ideal candidate has experience designing and analyzing mechanical systems, enjoys analytical problem solving and possesses practical knowledge of high volume manufacturing methods; such as, stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership - Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering- SolidWorks or similar CAD experience and understanding of best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding and use of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Organizational skills and the ability to work well with teams- Experience communicating concepts and writing technical documents- Experience working in a fast-paced agile environment- Experience with full lifecycle and proficiency at completing tasks to meet associated milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as a Process Assistant. In this role, you will lead and be responsible for supporting delivery associates through each step of the delivery process and tracking delivery metrics. You will also be responsible for training all delivery associates in safety, compliance, and the operation of the vehicle through all local, state, federal requirements Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas- Promote a positive culture for Delivery Associates.- Ensure all federal, state and local laws and requirements are being followed.- Conduct weekly performance reviews with delivery partners - Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.- Able to work 40 hours/week, and overtime as required- Work flexible schedule (weekends, and/or overnight shifts)- Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Valid and active driver's license- At least 21 years old, and authorized to work in the United States- Eligible to drive in accordance with DOT requirements- Must be able to obtain and maintain a Driver Qualification File- 1+ year of experience delivering training both to individuals and groups ...

The AWS High Performance Computing (HPC) team is looking for experienced SDE to work on a new HPC service.The HPC team is building a core set of offerings that allow our customers to plan, schedule, and execute HPC workloads across the full range of AWS compute services and capabilities.As a contributor in the HPC org, you'll be part of a world-class team in a fast-paced agile environment that involves active collaborations with other AWS teams across different locations.This is an opportunity to operate and engineer systems on a global scale, while touching and influencing large parts of the underlying AWS services.As an experienced SDE you'll be involved with the definition of the architectures to build larger, more complex projects and services that surprise and delight our customers. You'll lead the design and implementation of critical components, drive software best practices concerning quality, security, operational excellence, etc., and will help the team to deliver higher quality software faster.The ideal candidate will be passionate about the opportunities that AWS HPC provides our customers, and about building simple and elegant software solutions and customer-centric products.This person has thrived, and succeeded in delivering high quality sustainable solutions when priorities shift fast, working as a team or independently as the situation dictates.If you're looking to solve challenging technical problems and create great products for customers, then this is the right role for you!To learn more about HPC: https://aws.amazon.com/hpc/About the team*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Senior Software Development Engineer - EBS Data ServicesAmazon Web Services is looking for senior engineers to help us define and build the future of computing. The AWS Elastic Block Store (EBS) service delivers high performance virtualized storage "in the cloud" for EC2. Data service offerings are the differentiating factor that drive customer adoption of AWS and EBS within public cloud marketplace. As a member of the EBS team you'll work alongside bar-raising engineers and leaders to develop and operate one of the largest distributed storage systems in the world. We strive to delight our customers with features that simplify their business and operational workflows while staying conformant to security and performance requirementsWe are looking for a senior software development engineer for the Data services group that owns features leveraged by AWS customers to run and manage their workloads on EBS. You will be part of a team of engineers that develop and maintain services using C, C++, Java that enable our customer to securely backup, restore and move data while maintaining the durability and performance offered by EBS volumes. You will lead key architectural changes that drive impact at scale. You exemplify good operational practices and high standards of coding practices. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017About the teamAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics is seeking a talented and motivated Failure Analysis Co-op who is interested in joining Failure Analysis team and in learning about processes around AR hardware and apply engineering knowledge to AR hardware. The team is responsible for non-destructive and destructive failure analysis on AR products and conducting advanced material characterization for guiding design and process changes. The candidate should be able to analyze and troubleshoot the failed parts/systems using various lab equipment. You should be able to collaborate with different teams and must be determined to stretch and expand your abilities. This position reports to a senior member of the System Reliability Engineering team in Global Support and Safety (GSS) organization.This role is a 6 month co-op to join AR full time (40 hours/week) from July - December 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesCo-op Responsibilities:* Perform hands-on root cause analysis (RCA) and in-depth failure characterizations using bench top equipment and advanced analytical tools. In addition, you will be recommending corrective actions and conveying results to the multi-functional team as well as upper management.* Maintain RCA repository database, write failure analysis reports, and deliver presentations, for customer or internal use, that elucidate the root cause of failure and may suggest possible solutions. * Collaborate with test engineering and design team for DOE planning and execution* Develop failure analysis SOPs and troubleshooting procedures/guidelines * Lab organization and detailed documentation leading to effective FA reportsA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- * Masters or PHD candidate in Mechanical or Mechatronics Engineering- * Thorough understanding of principals, theories and concepts in mechanical engineering and ability to apply them to product design- * Metallurgy knowledge (i.e. heat treatment, grain size, micro/macrostructure, case depth, microhardness, Rockwell hardness)- * Understanding of the failures in sensors used in robotic automation at the material and system level.- * Strong problem-solving and debugging experience related to hardware, software, subsystems, and firmware- * Working understanding of bench-top instruments including oscilloscopes, spectrum analyzers, multi-meters, etc- * Be able to work in a lab setting analyzing failures- * Must have at least one semester/term/quarter of school left to complete after the end of the co-op- * Must be eligible and available for a full-time (40h / week) 6-month co-op between July - December 2025- * Graduation is December 2025 or later ...

Come lead a group of the brightest embedded software engineers to develop next generation of Amazon's world class robotics safety systems. You will work with a collaborative, multidisciplinary team to rapidly bring to life ground breaking ideas to full scale production devices that are trusted by thousands of associates at Amazon's facilities around the world.You will be leading some of the world’s brightest minds and building them an environment in which they can invent and innovate to improve the experience for our customers. We want people who will help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution and success is driven by the spirit of invention that’s part of our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity.If you’re passionate about safety and performance and have an interest in robotics systems, then we’d like to talk to you about becoming part of an organization with global impact on millions of customers.Key job responsibilitiesThe ideal candidate is passionate about guiding and developing their team to deliver the right solutions for our customers, ensuring that our products will meet Amazon-scale while simultaneously raising the bar for associate's safety. They will:- Bring structure to ambiguous business problems; using science, logic and practical experience to decompose them into straightforward, scalable and performant solutions- Hire and develop world class embedded software engineers into effective teams, solving challenges that have never been solved before- Leverage their previous experience to review, guide and coach the team to avoid pitfalls and produce products and systems that are world class and industry leading- Balance technical leadership and business judgement to make sure that the right long term decisions about technology and methodologies are being made- Represent the team in business planning activities and technical estimation exercises- Balance the complex demands of safety critical development against Amazon’s fast pace project needs- Produce high quality written documents to influence project and team directionA day in the lifeYou could start off the day meeting one on one with a couple of members of your team, identifying how they are doing, and what they need to be successful and grow. From there, you might move onto writing a document explaining your team’s long term strategy to invest in some future idea without dropping your short term commitments. After lunch, things could take a turn for a different angle as you go to a status meeting, ensuring that your stakeholders know where your team stands. On your way back to your desk, your team calls you into a technical deep dive, trying to understand the impact of a situation that occurred at a test site earlier in the day. They are looking for your tactical leadership, and you don’t disappoint - you come up with a plan and your team springs into action. Finally, you close out the day finding a way to recognize the incredible performers of your team.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Safety Firmware team is a comprised of super-smart, collaborative doers who work passionately to apply cutting edge advances in robotics and to solve real-world challenges. We take our responsibility for safety seriously but challenge ourselves to produce the right product that also gives us the performance we need. We pay attention to the details so others don't have to and strive to make systems that are natural and intuitive to use so that safety doesn't need a second thought.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- 5+ years of development experience within an embedded environment or with some aspect of robotic systems which must include direct, hands-on experience designing, developing, and debugging one of consumer electronics, medical devices, automotive systems, avionics, industrial, or telecommunications products ...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality as customer privacy is our biggest tenet• Work with a range of different types of data including but not limited to text, speech, image, and video in Italian• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Eye for detail and ability to pivot from one category of requirement to another instantaneously.• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations• Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.BASIC QUALIFICATIONS• Fluent proficiency in Italian language, including grammar and spelling (both written and spoken). • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: Italian• Business proficiency (B1+) in English language. • High-School or equivalent diploma. • 2+ years of professional work experience with demonstrated task execution ability ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and innovative principal applied scientist with a strong background in deep learning, to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs a Senior Applied Scientist within the AGI team, you will work with world-class scientists and engineers to develop novel data, modeling and engineering solutions to support the responsible AI initiatives at AGI. Your work will directly impact our customers in the form of products and services that make use of AI technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in AGI in order to provide the best-possible experience for our customers.About the teamOur team has a mission to push the envelope of AGI, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

​​Interested in robotics and automation? Want to work on building and deploying technologies that don't exist anywhere else in the world? Eager to explore the complexities of global supply chains and how things get made? We are growing a team to support our Global Robotics Delivery group, which helps deploy automation across the Amazon supply chain. Our Finance team is currently seeking a Finance Manager with a proven ability to work within a dynamic environment and partner with senior leadership to achieve their goals. This role will partner with our supply chain and logistics teams to support decision making, scale new products and systems, and drive efficiency.This person must thrive in a fast-paced environment, demonstrate an understanding of core finance and accounting principles, and exhibit the highest personal and professional standards of integrity and ethics. Amazon is fast-growing, which means that employees are often asked to perform tasks with a range of difficulties. Candidates must be motivated, disciplined, and able to work effectively autonomously. Key job responsibilitiesAs a Finance Manager, you will collaborate directly with key business stakeholders to provide performance insights, support strategic decision making and planning, develop and maintain financial models evaluating opportunities, and provide recommendations based on data. You will also identify opportunities for efficiency and cost savings across the organization. Primary responsibilities include:- Perform detailed financial analysis on key initiatives and proposals- Establish, invent, and maintain operating and business metrics to evaluate performance and efficiency- Lead short and long-term financial planning and budgeting for your space- Act as a controller on spending proposals and ensure the team is meeting their planBASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. This role is a 6 month co-op to join AR full time (40 hours/week) from July/August- December 2025. This Amazon Robotics Intern opportunity will be based either out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.The Advanced Product Quality Engineering (APQE) organization is seeking a talented and motivated Product Quality Engineer Intern with a desire to work with a portfolio of ground-breaking advanced technologies and interface with complex and state-of-the-art manufacturing environments. You will be responsible for working with cross functional technical teams to solve problems and deploy product improvements. You will actively work with hardware, production, and external vendors to achieve the highest quality products at the lowest cost. This is an exciting opportunity to join a talented team, work on leading edge robotic and advanced technology solutions, and drive improvements and effectiveness of operations while building your career for future opportunities.Key job responsibilitiesThe Product Quality Engineer Intern will be responsible for:* Partner with stakeholders in requirements development for new product development.* Identify continuous improvement opportunities and drive team continuous improvement initiatives.* Quality defect evaluation and internal escalation/coordination. * Assist in failure analysis.* Assist in internal quality investigations and CAPAs.* Supplier development and communication to reduce defects.* Work with field quality and maintenance engineering to triage issues.* Present findings to leadership and at Quarterly Business Reviews.* Assist in data collection and visualization.BASIC QUALIFICATIONS- Data analysis skillset and experience in using visualization tools such as Tableau- Previous experience with databases, SQL and/or scripting language(s)- Understanding of metrics, process capabilities, LEAN, databases, data collection and mining- Currently enrolled in a Bachelor’s or Master’s degree in Electrical, Mechanical, Computer, Manufacturing, Quality Engineering or related education- Currently enrolled in College/University and must have at least one semester/term/quarter of school left to complete after the end of the internship- May 2026 graduation date or later- Must be eligible and available for a full-time (40h / week) 5-6 month co-op from July/August- December 2025 ...

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS)? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and sales pursuit stages. Our CPMs are accountable for helping enterprise customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape enterprise customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Establishing Executive relationships across Business & Technology groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions.- Preparing and presenting technical and commercial proposals to (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.A day in the lifeAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Interested in working with the latest technology in the cloud computing space?The Amazon PXT Employee Onboarding and Administration (EOA) team is building cutting edge solutions to enable employees and managers to self-serve changes across all human resource processes.Join us in building an innovative technology using Amazon Web Services to meet the complex and unique demands of managing more than 2,000,000 employees globally; onboarding more than 100,000 employees in four weeks. We dive deep to insist on the highest standards in architecture, coding, testing, deploying and maintaining every aspect of our offerings.Key job responsibilitiesThe Joining Amazon Experience team are seeking experienced engineers with strong ownership. You will own and lead projects that impact new Amazonians around the globe. Amazon business’ success depends on your ability to innovate and enable Amazon workforce’s onboarding speed and success. If you’re thrilled by the idea of ownership, passionate about creating new features and services from scratch, and comfortable with the pace of shipping software in cycles measured in weeks, we would love to connect with you.A day in the lifeOn a daily basis, we are designing and implementing new features, enhancements, and problem solving complex issues that often require cross-team collaboration and a holistic business process understanding. In daily conversations with Product Managers, we advocate for, and invent solutions to improve the customer experience. What we do affects everyone at Amazon. We move fast! Our team focuses on prioritization and fast decision making to deliver for the customer without sacrificing good engineering practices.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview – As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and hardware designs for our robotic systems. The ideal candidate has experience- Designing and analyzing mechanical systems, - Enthusiastically enjoys analytical problem solving and possesses practical knowledge of high volume manufacturing methods; such as, stamping, extrusion, casting, and injection molding. - This position reports directly to the Mechanical Engineering Manager. Key job responsibilitiesThe Mechanical Engineer will be responsible for:- Collaborating with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing- Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch- Writing functional specifications, design verification plans, and functional test procedures- Exhibiting role model behaviors of thorough engineering analysis and cradle to grave ownership- Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 4+ years of working in mechanical engineering or equivalent experience- Bachelor's degree in mechanical engineering or equivalent- SolidWorks or similar CAD experience with best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting simple proof-of-concept models- Thorough understanding and use of principals, theories and concepts in mechanical engineering- Strong organizational skills and the ability to work well with cross-functional teams- Ability to effectively communicate concepts and write technical documents ...

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilities1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? We are building solutions to revolutionize the way we think about managing our workforce. We re-imagine technology to empower leaders of all levels to scale and grow their teams and support employees throughout their careers. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Key job responsibilities- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.- Design and code the right solutions starting with broadly defined problems.- Work in an agile environment to deliver high-quality software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamAbout UsWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Are you inspired by invention? Is solving complex systems issues through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Designer to our team. In this role, you will work with internal stakeholders and external partners to design high-quality, scalable designs for the interfaces operations teams use to interact with Amazon Robotics solutions. You will own multiple projects simultaneously, from concept through implementation. You will be a primary point of contact of your projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Utilize human-centric thinking to align with customer needs and preferences and system-level thinking to drive scalable design solutions- Thrive and be passionate about innovating new-to-the-world products under ambiguity- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Uphold excellent organization skills and ability to define, track, document, and guide multiple design efforts- Become a subject matter expert on the intersection of robotics, user experience and logistics - Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the user experience design of multiple mid-to-large-sized programs by working with technical and contracted partners- Create and proactively pitch north star UX design visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Lead brainstorming and design critique sessions that foster big thinking while raising the bar on the design quality- Champion user-centered design culture and best practices in the design team and for cross-functional teams.- Own the creation and improvement of design guidelines, systems, mechanisms, and processes, as well as drive their adoption among cross-functional teams.A day in the lifeTo achieve our vision, we seek someone to define early concepts, articulate end-to-end experiences, and craft elegant design solutions across a range of personas and platforms at scale while partnering closely with systems architecture, ergonomics, product, and engineering within Amazon Robotics as well as with our operations customers in the field. You will shape long-term design visions for strategic product direction. To succeed, you must be an innovative self-starter, and a strategic big-picture thinker with proven ability to succeed in a highly ambiguous, fast-paced environment, demonstrating a high-degree of independence and ownership to thrive in collaborative work environments.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience leading small to medium teams as a project or design lead ...

Working at Amazon Robotics Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview – Amazon is seeking a talented and motivated Electrical Engineer to work on system design, implementation and release to manufacturing. The ideal candidate will have extensive experience in system design, complex analog and digital circuit design, possess good communication skills, have the ability to own a large component of a system and lead a team of Electrical Engineers. This candidate must have the ability to work well both independently and in team settings. This position reports directly to the Electrical Engineering Manager. Key job responsibilities• Working with an interdisciplinary team to execute product designs from concept to production including design, prototyping, validation, testing and certification• Leading and supporting a technical team on multiple projects in parallel• Coordinate all activities within the engineering discipline for the project.• Ensure coordination with other disciplines is effective for each project.• Thorough understanding of technical principles and concepts in Electrical Engineering• Writing and developing functional specifications, design verification plans and test procedures• Architecting, designing and implementing complex embedded system, analog and digital circuit design and systems debugging• Supporting product releases to manufacturing and customer deployments• Execute tasks to aggressive schedules• Establish development processes to meet industry standards for functionally safe control systems (IEC 61508).A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- BS / MS Electrical Engineering (or similar field).- -10+ years of experience in electrical, firmware and system level design.- Ability to lead a technical team or team of electrical engineers.- Expert in schematic entry, layout tools and design for manufacturability (familiarity with OrCAD Capture and Cadence Allegro tool flow is a plus).- Experience designing high volume printed circuit boards with design-for-cost targets.- Experience designing complex schematics containing analog and digital electronics including boards with FPGA’s, microcontrollers or microprocessors.- Experience with mixed signal designs.- Experience with serial communication interfaces (CAN, SPI, Ethernet, USB, etc.).- Proficient with PSPICE for analog circuit simulation.- Experience executing design reviews in front of interdisciplinary teams.- Familiar with PCB layout design and best practices.- Comfortable debugging existing designs.- Demonstrated strong ability to move seamlessly between levels of abstraction – from system to the “nuts and bolts” implementation.- Extensive system design interfacing to a wide array of electro-mechanical subsystems and debugging experience.- Commitment to rigorous testing practices and design process flows. ...

We are seeking an experienced Senior Operations Manager to join our team in Boston to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology.As a Senior Operations Manager, you will become an expert in the processes. You will manage other leaders to ensure that data associates are adequately trained and supported. You will ensure that accuracy and standards are maintained, and that risks and mitigation strategies are communicated across a globally distributed organization.This role will include managing individual and team performance expectations and goals; provide individual coaching feedback sessions; maintaining and improving quality and throughput of data; and monitoring real-time productivity to meet weekly deliverables.Key job responsibilitiesIn this role, you will:• Manage day-to-day operations of a team of Operations Managers, Team managers and Data associates including logistics, resource/equipment planning, staffing, quality control, and reporting• Oversee the hiring & training of new team members and support their development• Ensure productivity and quality are maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Partner closely with the research team to adapt to changing conventions, tooling developments, and expansion to new data areas• Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization• Partner with the Knowledge Management, Capacity and Workforce Planning to prioritize and manage regular operational workflows as well as associated training needs• Communicate effectively with other operations and/or program managers at other sites regarding risks, mitigation strategies, and success of project SLAs• Continuously evaluate tools and processes and offer solutions to ensure they are efficient, high quality, and scalable• Utilize strategic thinking to plan/develop team and site growth to support data delivery• Troubleshoot and resolve technical and logistical issues• Ability to lead diverse talent within the team, work cross-functionally, and build consensus on difficult issuesBASIC QUALIFICATIONS• Bachelor's degree or higher (Any Stream) • Previous experience as an Operations, Project or Program Manager directly managing and developing front-line managers • Experience in understanding performance metrics and developing them to measure progress against key performance indicators • Proficiency verbal and written communication skills in English • Experience with process improvement/quality control tools and methods ...

The Senior Strategy Manager (SSM) will be responsible for coordinating the strategy of the QTS organization. QTS delivers Robotics Trade Strategy for international supply chain compliance, Core IT solutions for Amazon Robotics, and custom productivity and business software solutions for product development, supply chain, robotic manufacturing, and technology deployment. The SSM is responsible for working with the QTS leadership team consolidating and building the coordinated strategy across that space including authoring our three year planning doc, our organizational planning one and two documents, as well as our monthly business reviews that track progress against our goals and strategies.The SSM would be responsible for running our off cycle change request process to evaluate and intake new work into QTS. The SSM also works with our partner and parent organizations to supply updates, content, and analysis of QTS responsibilities into higher level or dependent goals and documents. They are dotted line into the Global Robotics Delivery (GRD) Strategy group, and would work with the complementary strategy leads from each of the other pillars in GRD.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...