Mechanical Engineer - Boston MetroWest, ECO Dash Cart Team

We are looking for a Mechanical Engineer to develop solutions that require significant innovation to push the state of the art in physical retail technology for the new Amazon Dash Cart and other confidential projects. Our team is based in the Boston MetroWest area. Amazon Dash cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Designed and custom-built by Amazonians, our Dash cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011.Key job responsibilitiesAs a Mechanical Engineer within our team, you will engage with a skilled and accomplished cross-disciplinary staff to conceive and design innovative technologies. You will collaborate with internal and external stakeholders to drive key aspects of technology solution definition, execution and validation. Some of the key job functions of the mechanical engineer include: • Serve as technical lead and take design ownership of one or more major components or a subsystem through the entire product development life cycle. In addition to technical work, this often includes managing the development schedule for these components/systems.• Create detailed design specification and validation plans/documentation. • Build and evaluate prototypes to quickly iterate & improve designs thru rapid learning cycles.• Validate that subsystems and components meet product requirements, and solve problems when they arise.• Manage the technical relationship with 3Ps in concert with supply chain to deliver new components to the required specification and required schedule• Develop one or more areas of subject matter expertise to aid in developing and bringing products to launch – and share this with the team for everyone’s growth.A day in the lifeA day in the life: on a given day you will…a. dive deep into engineering design ownership: contributing to system architectures, creating components, creating proofs of concept, getting ready for prototype build cycles or tooling/component releases, preparing for design reviews, running simulations.b. Spend time in the lab: building & testing prototypes in collaboration with colleagues, leading investigations into issues.c. Provide input to the team in meetings and hallway conversation: reading peer documents and contributing to constructive debate about solutions to difficult challenges, contributing to the refinement of team best practices.About the teamOur Hardware-ME team is a mix of different experience levels and backgrounds – we all pride ourselves on being able to work on any challenge, across the different system functions and incorporating different engineering disciplines. But, we all also develop a specific subject matter expertise, mutually agreed upon with in the team, in order to grow our own (and the team’s) breadth and depth.BASIC QUALIFICATIONS- Bachelor's degree in mechanical engineering (or similar field) and 4+ years of experience in the consumer or industrial electronics industry as a mechanical design engineer- Experience with design tools including Solidworks and/or ProE/Creo- Exposure/Familiarity with FEA, DFMEA, and statistical analysis tools- Exposure/Familiarity with thermal analysis, product validation, and materials process validation- Prior experience with delivering products into mass production- Experience in engaging & working with vendors and suppliers to deliver in fast-paced technical environment ...

IT Support Engineer I, IT Services

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.”Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonian's to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance.Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support.This position is located onsite in our corporate offices. Hours are Monday through Friday from 8 am to 5 pm.Key job responsibilities• Provide comprehensive technical support to Amazon Corporate employees.• Travel between buildings in local area as required.• Occasional travel to other US cities as required.• Look for innovative process improvements and participate on teams to implement change.• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide escalation support for customers requiring complex advanced troubleshooting, beyond the scope of front-line support.• Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.• Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution. • Manages ticket quality by executing ticket auditing across North America.• Assists with technical projects across In-Person Support, assuring deadlines are met and projects are completed on time.• Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact. Assist with activities to triage and troubleshoot any system or network outage as needed.• Follow, update and create standard operating procedures (SOP) to improve the teams' knowledge management.• Interview candidates applying for new roles in OPC.• Identify and provide training for front-line support to assist in career development.• Provide in person support to internal customers for a variety of IT related software and hardware issues.BASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- 1+ years of working with windows server technologies experience- High school or equivalent diploma ...

Lead Software Development Engineer, Android Apps Team

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE As a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAM The Android Apps team creates the unmatched customer experiences on our Audible Android application. By driving a strong engineering culture and leveraging cutting-edge mobile development techniques, our team expands and strengthens deployment on the Android app.ABOUT YOU You’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for here at Audible.As a Lead Software Development Engineer, you will... - Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Work with other lead engineers to develop a unified technical strategy for AndroidABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience and deployment of distributed multi-tier applications.- Experience in developing technical roadmaps and architecting Android applications- Experience in app development and integration with RESTful service architecture- Experience in building release strategies for seamless app development- Experience as a mentor, tech lead or leading an engineering team ...

Software Engineer, Robotic Perception and Computer Vision, Robotic Sensing and Compute

Amazon Robotics is seeking a talented and motivated Engineer to architect, design, and develop technologies that deliver state of the art vision capabilities across multiple robotic platforms.As an Engineer on the Sensing and Compute team, you will be part of a passionate and diverse team of engineers who design scalable, robust, and highly performant vision systems across a world-wide fleet of robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists, hardware engineers, and cross-functional teams to deliver the next generation of vision sensing to the Amazon portfolio.Key job responsibilitiesArchitect, design, and implement vision systems for robotic platformsInfluence the team's strategy and contribute to long-term vision and roadmap.Work with stakeholders across , science, and operations teams to iterate on design and implementation.Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.Prototype and test concepts or features, both through simulation and emulators and with live robotic equipmentWork directly with customers and partners to test prototypes and incorporate feedbackMentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience with implementing 3D Depth estimation algorithms ...

Sr. Software Engineer - Amazon Robotics, Amazon Robotics (AR)

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.Key job responsibilities* Architect, design, and implement robotic applications and infrastructure.* Influence the team's strategy and contribute to long-term vision and roadmap.* Work with stakeholders across organization to iterate on design and implementation.* Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.* Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment* Work directly with customers and partners to test prototypes and incorporate feedback* Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a Senior Engineer on the Robotic Navigation Technologies team, you will be part of a passionate and diverse team of engineers who design highly scalable navigational systems for mapping, motion planning, navigation data services and maintenance systems for world-wide fleet of mobile robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong background in algorithms and system design used to solve complex problems for highly-scalable systems- Experience as a mentor, tech lead or leading/supporting an engineering team- Strong communication skills, ability to support and collaborate work well in a team environment ...

Firmware Engineer, Amazon Robotics (AR)

Amazon Robotics is building a new, foundational automation system which will transform warehouse operations by enabling the integration of multiple, complex, automation solutions. The team is seeking a talented and motivated Firmware Development Engineer to design and develop controls for robotics systems and industrial automation equipment.The Firmware Development Engineer will be responsible for designing, developing, integrating, troubleshooting, and optimizing various automation solutions, while acting as a engineering leader for our internal product development teams, internal/external engineering partner teams, and on behalf of our global Amazon customers.Key job responsibilities- Design, simplify and continuously improve system controls architecture including machine control code, networking, electrical design and safety design- Identify and implement system optimizations. Debug internal and field issues; develop tools and best practices for system monitoring and troubleshooting- Mentor and develop junior engineers in design and development best practices- Contribute to value engineering of the system’s electrical and controls hardware components- 25% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

ASIC Verification Engineer, RBKS ASIC Team

Join the team which delivers highly differentiated silicon into Blink and Ring battery powered devices. Our verification team works on state-of-the art SoCs in a vertically integrated team environment to deliver products our customers love. Our verification team is involved in early architectural and micro-architectural trade-offs to reduce time-to-revenue by shortening the DV cycle. Innovators will be delighted with our integrated verification/validation environment that is used to perform architectural modeling to post-silicon validation. The team works backwards from customer requirements to build super-low power, energy efficient designs that include the latest in AI, video processing, low power communications and CMOS fabrication technology. Key job responsibilities- Use and/or build bit accurate C models- Evaluate block and sub-systems for testability/verifiability - Write comprehensive block and system level testplans- Build assertions, traffic generators and scoreboards- Execute testplans and perform rigorous debugBASIC QUALIFICATIONS- Bachelor's degree in Electrical / Computer Engineering or related field- 6+ years experience in digital verification, preferably in image processor, SoC/Interfaces- 3+ years of experience in C/C++ and scripting (Python or TCL)- 6+ years experience in System Verilog or UVM ...

Amazon Robotics - Manufacturing Planning Co-op - Fall 2025, Amazon Robotics

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is an On-site 6 month co-op from July - December 2025.The Robotics Manufacturing and Technical Operations team is seeking a Manufacturing Planning Co-op to develop and manage new manufacturing initiatives which will support high volume, high mix manufacturing and emerging products and technology. The Manufacturing team works with partner teams in early design stages and develops processes to launch and sustain manufacturing for complex robotics equipment. This role will work closely with manufacturing, supply chain, and technical operations to operationalize new insourcing or optimization opportunities and manage execution deliverables throughout the lifecycle of the project. The role will have visibility and project ownership across all manufacturing operations and will lead critical planning activities for world class manufacturing execution. The role collaborates with leadership and stakeholders to develop performance metrics, drive best practices, and lead process and tool improvements that align with the strategic priorities of the team. Key job responsibilities* Identifies and executes small to medium sized supply chain/operations projects* Integrates key planning metrics with broader business metrics to deliver optimal customer experience* Provides scalable solutions for specific business identified opportunities* Works with internal technical teams to drive a single system process change (e.g., inventory tracking) by defining requirements, driving prioritization, and managing implementation* Evolve and maintain standard operating procedures for manufacturing operations to support future program management in a high mix, high volume manufacturing environment* Support weekly, monthly and quarterly business planning cycles and track performance metrics/KPIs* Provide recommendations for operational improvements including utilization of ERP/system capabilities* Continuous improvement projects* Troubleshooting escalations for receiving, shipping, or general material flow * Ability to travel (~10%) to support projects when normal business travel practices resumeA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Robotics Manufacturing and Technical Operations team (RMTO) works across the Global Robotic Operations department to enable manufacturing scalability and adaptability to best serve the Amazon Operations Network. Through strategic thought leadership, we evaluate manufacturing constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers.BASIC QUALIFICATIONS- * Pursuing a Bachelor’s/Master’s degree in an Engineering major, Supply Chain Management, or other equivalent discipline * Currently enrolled in college/university and must have at least one semester/term/quarter of school left to complete after the end of the co-op * Must be eligible and available for a full-time (40h / week) from July - Dec 2025 * December 2025 graduation date or later * Microsoft Office skills, including advanced knowledge of Excel ...

Applied Scientist, AWS Industries

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.Key job responsibilitiesAs an Applied Scientist, you will-- Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges- Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production- Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder. Publish novel developments in internal and external papers, forums, and conferences- Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Master's degree in computer science, computer engineering, or related field- 2+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with neural deep learning methods and machine learning ...

Safety Engineering Risk Manager , World Wide Technology Deployment (WWTD)

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The World-Wide Technology Deployment (TD) team is looking for an experienced Safety Engineering Risk Manager to be responsible for the deployment of new technologies and products in a safe, ergonomic and efficient manner in Brownfield (BF) or Live sites. This individual will also support day-to-day monitoring of Tech Deployment Safety Programs and initiatives. The candidate will assist in reviewing safety compliance and drive proactive identification of potential safety hazards for TD, our partners, and impacted teams within the Amazon workplace. The individual will take the lead in promoting safety awareness and education across TD BF sites and labs and be hands-on with the product and deployment teams we support. We are looking for someone that is passionate about Safety, can identify risks and opportunities, and owns driving improvements while engaging Operations teams and other stakeholders. Key job responsibilities• Evaluate new products and technologies and provide guidance to engineering and development teams to allow those products to be installed/deployed safer, more ergonomically and/or more efficiently in BF sites.• Contributing to the TD Safety Team to ensure delivery of safety performance in line with personal, team and functional goals and objectives, facilitating and/or arranging training programs on critical safety issues• Supporting the business to ensure compliance to local and international legislation and the implementation of safety programs.• Ensuring that systems are kept accurate at all time with completed incident reports and all required supporting documentation, with metrics compiled on key data points to help the TD Safety Manager prepare/issue regular and ad hoc reports and metric documents• Partnering with Site WHS, GESS and other affected teams to report and investigate incidents and/or near misses and ensure documentation.• Supporting TD Contractor management, pre-qualification and the execution of the Safe System of Work (SSOW) developed to perform Contractor work in BF sites.A day in the lifeAs a Safety Engineering Risk Manager, you will take a lead role in implementing, monitoring, and evaluating new products and technologies to ensure compliance with Amazon and industry safety policies and expectations in order to provide a safe and secure workplace for employees and partners. You will be responsible for maintaining safety documentation, requirements and reporting as well as leading and/or participating on safety committees, programs and initiatives. You will work across Amazon team to perform work task risk assessments and develop safety standard work in conjunction with our engineers, designers, and associates. In the event of issues or escalations you will investigate and report on situations and ensure proper actions are captured and closed out. You will pull teams together as a Subject Matter Expert (SME) to conduct Root Cause Analyses in conjunction with Operations leadership and our deployment teams. In support of our field activities you will perform site physical condition safety observations, associate safety behavior observations, as well as audits and inspections in relation to fire and safety related equipment. About the teamWorld Wide Technology Deployment (WWTD) offers services to our global customers to realize the full value of automation solutions. We deliver safe, efficient, and high quality integrations at scale to meet emerging network and business needs. We do this by partnering with upstream and downstream customers to innovate and perform rapid experimentation. This accelerates the maturity of complex solutions throughout the product lifecycle to enable simplified execution.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Senior Technical Product Manager, AR Robotic Storage

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager – Technical who will be working with the AR Storage product development teams focused on item storage and order fulfillment solutions. The Sr PM-T is responsible for defining the customer requirements for a system of integrated products/services and working alongside the development teams through the full product lifecycle. This position will be responsible for strategic planning, financial analysis, feature definition and specification, and resource scoping and commitments for multiple programs. This role is also a customer facing position and will require the ability to build relationships with internal and external partners, and to develop and assess external requirements. The position will report within the product management organization with Amazon Robotics. Responsibilities: - Serve as the Voice of the Customer for the product line throughout its life cycle from initial concept creation to launch, and subsequent support of the product. - Identify new product opportunities by evaluating the business and competitive landscape, understanding customer needs and value drivers - Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams. - Participate as a member of the core team during development, including research, requirements definition, metrics analysis, implementation, testing, and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. - Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers - Present confidently to Amazon senior management as well as other large audiences. Key job responsibilitiesIn this role, you will be responsible for all parts of a storage solution. Based on your research, you will build a compelling vision and roadmap through prioritization decisions that are well-reasoned and customer-oriented. You will collaborate tightly and artfully negotiate tradeoffs with internal business partners and technical program teams, while communicating efficiently and effectively through superb verbal/written skills.You will promote an innovative product process by designing scalable technical solutions to solve pain points for a rapidly growing sortation vertical. Critical to your success will be partnering with technical teams by bringing crisp, clear requirements to engineers and fully engaging in technical discussions. Along the way, you will anticipate and solve problems typical of a fast-paced environment, maintain stakeholder alignment, pay attention to details, and demonstrate end-to-end ownership.As a seasoned technical product manager, you will add structure to ambiguity by driving clarity while exercising good judgement. There will be times that you need to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Last, but not least, in this role you will lead by example to shape the culture and morale of a diverse and growing team.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Hardware Lab Technician, Blink

Blink is the result of one of the most successful Kickstarter campaigns ever, growing the business at an astounding rate since the first product introduction in 2016. Now at the forefront of the consumer camera based home security market, we are seeking the right Hardware Development Lab Technician to join our team and continue this streak. Come help build and test the next generations of Blink consumer products that will delight customers and drive our continued growth in the home security market!Key job responsibilities- Fabrication/modification of prototypes and engineering samples- Solder fine-pitch electronic components- Use programmers/debuggers to program devices- Use off-the-shelf, and custom tools to control and evaluate product operation- Receive, stock, and replenish products- Adhere to high safety and quality standards- Keep the lab clean and safe- Follow standard operating procedures and identify opportunities for improvements- Work independently and in a team environment- Document, log, and report experiment resultsA day in the lifeAs a hardware lab technician you will engage with an experienced, cross-disciplinary staff to build, repair, debug, test, and modify innovative consumer products. You will work closely with internal team members to contribute to, prototype fabrication, debug, and validation of current and future products. You will interact with EEs, MEs, ASIC, and SW engineers during all phases of the product lifecycle. You must be responsive, flexible and able to succeed within an open collaborative peer environment.About the teamThe Blink HW Dev team is responsible for all hardware aspects of the devices being sold under the Blink brand, from concept to mass production. We work closely with product marketing and program management to ensure that the final design is up to our high standards.The team is made up of talented ME's, EE's and test engineers all dedicated to getting things done correctly, quickly, and economically.BASIC QUALIFICATIONS- 3 years experience in a lab setting- Associates degree in a technical field (or working towards one)- ability to solder very fine-pitch electronics components- ability to use basic lab equipment such as power supplies, DVMs, o-scope.- familiarity with windows and linux operating systems ...

Sr. Software Development Engineer, FPDS

Are you interested in working with the latest technology in the cloud computing space? The Amazon Foundational People Data Services (FPDS) organization is seeking a Senior Software Development Engineer (SDE) to join our team in building innovative cloud solutions that enable Amazon's builders to address the needs of our global workforce of nearly 3 million Amazonians.Our mission is to create a workplace that empowers Amazonians to innovate on behalf of our customers. We are at a strategic inflection point, as Amazon has outgrown the third-party HR systems that we once relied upon. We are developing highly reliable builder tools (powered by AWS) that make it possible for builders to create solutions that meet Amazon's high bar, while exceeding the speed of delivery that was only possible by way of third-party tools. As a Senior SDE on our team, your primary responsibility will be to design, build and deliver software that enables other builders to deliver integrated solutions for customers of HR. You will have the opportunity to work closely with customers, test prototypes, and incorporate their feedback into our solutions. If you’re thrilled by the idea of ownership, passionate about creating new features and services from scratch, and comfortable with the pace of shipping software in cycles measured in weeks, we would love to connect with you.Key job responsibilities- Architect and build highly available software components in a distributed architecture- Collaborate with cross-functional teams - Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performanceA day in the lifeYou'll work on cutting-edge projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities. About the teamThe FPDS Smart Forms Builder Tools organization's primary mission is to enable the rapid development of secure, scalable, and seamless experiences and workflows for end users. We are committed to simplifying common patterns for our builder customers, empowering them to devote more time to innovating on behalf of their customers.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Effective oral and written communication skills and the ability to collaborate effectively with a diverse, talented team ...

Delivery Station Customer Service Associate, DSL

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Content Specialist

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will review generated data demonstrations and provide human feedback to train LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, and a commitment to excellence.This is a nine month fixed temporary assignmentAs an AI Content Writer you will be responsible for reviewing machine and human generated demonstrations in order to generate preference data for training purposes. The tasks will be clearly defined, but will require a high degree of judgement in each case. The candidate will work closely with support teams, review guidelines, suggest updates to those guidelines, and engage in team calibrations to ensure the highest quality of data generation. You will also be a part of other initiatives across process improvements, SoP and guidelines formulation, diving deep to provide data insights as and when required. Your key responsibilities will include (but not limited to) the below:• Work on clearly defined use cases, but leverage a high degree of judgement to produce preference data.• Operate with autonomy• Leverage and demonstrate expertise in a wide array of competencies such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Identify issues and proactively report operational challenges• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to support small to medium scale process improvement projects• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if requiredKey job responsibilities• Create original and engaging content across multiple work types to train LLMs.• Write clear, concise, factually and grammatically correct responses that adheres to the Standard Operation Procedures (SOPs) and style guidelines to create visually appealing and effective content.• Proofread and edit content to ensure high-quality standards, accuracy, and consistency.• Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.• Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and cross-company teams to ensure that quality standards are met.• Collaborate with cross-functional teams and other business units to monitor quality progress, investigate quality variations, develop and implement measures to drive quality improvement.• Develop a deep understanding of the subject matter expert (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs to gather insights, validate information, and ensure accuracy in content creation.• Support our leadership, business, and technical teams by actively participating in training, project/program management, etc., based on the group's needs and your own skills and inclinations.Hourly Pay - $23.90/hrBASIC QUALIFICATIONS• Proven work experience as a Content Writer, Copywriter, or similar role.• Strong proficiency in English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. ...

ASIC Validation Engineer, Blink/Ring ASIC Team

Join the team which delivers highly differentiated silicon into Blink and Ring battery powered devices. Our validation team works on state-of-the art SoCs in a vertically integrated team environment to deliver products our customers love. The team works backwards from customer requirements to build super-low power, energy efficient designs that include the latest in AI, video processing, low power communications and CMOS fabrication technology.Because we are vertically integrated we directly get to see products built and ship based on our silicon.We work directly with product teams to increase the velocity of features and time to ship products.Key job responsibilities- Write comprehensive Post-silicon validation test plans- Develop automated software test applications for effective ASIC stress testing- Collaborate with firmware teams to evaluate system performance- Support Post-silicon bring-up- Execute test plans for the ASICs- Debug and characterize standard interfaces (SPI, SDIO, MIPI, I2C, UART)- Investigate silicon yield issues- Write and support firmware examples to downstream customers- Work with product teams to debug system issues- Test digital logic as well as mixed signal IPs- Automate and enhance process and flows around testing- Work in the lab, using test equipment to validate ASICs- Work in an Emulation environment as part of the pre-silicon effortBASIC QUALIFICATIONS- 5+ years experience in Post-silicon validation, preferably in mixed-signal IPs, SoC Interfaces- 3+ years of experience in C/C++ and scripting (Python preferred) ...

Amazon Robotics - Business Intelligence Engineer (BIE) Co-op (Robotic Storage Technology) - Spring 2025

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Key job responsibilitiesAmazon Robotics Storage Technologies is looking for a Business Intelligence Engineer Co-op to analyze robotic systems, improve program dashboards, and to create data pipelines through AWS. A successful co-op candidate will use data and technology to seek improvements or find disruptions in current storage field operations. In addition, a successful team member seeks opportunities to deep dive issues & influence future decisions, automate and standardize tools & processes where needed. Candidates should have experience in business analytics, data science, data visualization, data engineering, and communicating analyses effectively. Amazon Robotics’ culture encourages innovation and expects co-ops to take a high level of ownership in all tasks.As a Business Intelligence Co-op you may:* Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs* Analyze historical data to gauge relative performance metric changes, highlighting causation. * Analyze data related to storage solutions to evaluate expected vs actual system performance and entitlement* Work with partner teams to onboard data from other Amazon data providers* Write queries to pull data and act as a thought partner through the design phase of CI & NPI solutions* Evaluate and observe data practices in your own work and throughout the team, always insisting on the highest standards* Recognize and implement best practices and automation opportunities for reporting and analysisAbout the teamThe Robotic Storage Technology BI, Analytics and Data Science team (RST-BAND) is comprised of data scientists and Business Intelligence Engineers who support data exploration and analysis to support Amazon Robotics (AR) fulfillment buildings and new product development. We conduct relevant, insightful analysis and communicate the results through white papers, dashboards, and presentations. Our methods include design of experiments, statistical modeling, financial analysis, data pipelining, exploratory data analysis, metric generation, and data visualization.BASIC QUALIFICATIONS- Currently enrolled in Bachelor's, Master’s degree or higher in the US in an analytically rigorous field (Mathematics, Data Science, Statistics, Computer Science, Industrial Engineering, Econometrics) or other equivalent discipline- Must be eligible and available for a full-time (40h / week) 5-6-month in-person internship in spring 2025- Experience building dashboards in Tableau or other relevant data visualization tool (Looker, PowerBI, Grafana, etc.)- Write high-quality and optimized SQL queries to retrieve datasets- Basic understanding of Python for exploratory data analysis and modeling- Ability to communicate analytic results effectively across stakeholder groups ...

Research Scientist, Optimization, Planning and Task-Assignment, Amazon Robotics

Are you excited about developing algorithms and models to power Amazon's next generation robotic storage systems? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. We are looking for enthusiastic scientists for a variety of roles.The Research team at Amazon Robotics is seeking a passionate, collaborative, hands-on Research Scientist to develop planning and scheduling algorithms to support Amazon's next generation robotic storage systems. The focus of this position workflow optimization and robot task-assignment. It includes designing and evaluating planning and scheduling algorithms using a combination of machine learning and optimization methods as appropriate. This work spans from research such optimal decision making, to policy learning, to experimenting using simulation and modeling tools, to running large-scale A/B tests on robots in our facilities.The ideal candidate for this position will be familiar with planning or learning algorithms at both the theoretical and implementation levels. You will have the chance to solve complex scientific problems and see your solutions come to life in Amazon’s warehouses!Key job responsibilities- Research design - How should solve a particular research problem- Research delivery - Proving/dis-proving strategies in offline data or in simulation- Production studies - Insights from production data or ad-hoc experimentation- Prototype implementation - Building key parts of algorithms or model prototypesA day in the lifeOn a typical day in this role you will work to progress your research projects, meet with engineering, systems, and solutions stakeholders, brainstorm with other scientists on the team, and participate in team processes. You will follow your research projects though the entire life cycle of design, implementation, evaluation, analysis, and will communicate your findings and results through technical papers and reports. You will consult with engineering teams as they incorporate your models and analyses into system and process designs.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur multi-disciplinary science team includes scientists with backgrounds in simulation, planning and scheduling, grasping and manipulation, machine learning, and operations research. We develop novel planning algorithms and machine learning methods and apply them to real-word robotic warehouses, including:* Planning and coordinating the paths of thousands of robots* Dynamic allocation and scheduling of tasks to thousands of robots* Learning how to adapt system behavior to varying operating conditions* Co-design of robotic logistics processes and the algorithms to optimize themOur team also serves as a hub to foster innovation and support scientists across Amazon Robotics. We also coordinate research engagements with academia, such as the Robotics section of the Amazon Research Awards.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets- Knowledge of R, MATLAB, Python or similar scripting language- Experience in planning and optimization ...

Software Development Engineer - North Reading, MA, Amazon Robotics

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test, and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Fleet Management team, you are a key member of a diverse, collaborative team of engineers who deliver highly scalable robotic systems. You will support and lead the design and development of services which allocate and assign tasks to a fleet of autonomous vehicles, and track the state of resources associated with such fleets. Our team’s software paves the way for integration of autonomous vehicles in the Amazon fulfillment network.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing robotic fleet.Key job responsibilities- Architect, design, and implement robotic applications and infrastructure.- Influence the team's strategy and contribute to long-term vision and roadmap.- Work with stakeholders across organization to iterate on design and implementation.- Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.- Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment- Work directly with customers and partners to test prototypes and incorporate feedback- Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong background in algorithms and hands-on experience in developing algorithms for highly-scalable system ...

Research Coordinator, Artificial General Intelligence

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us!We are looking for candidates who just don’t think outside the box, but make the box bigger. The future is now. Do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality guidelines as customer privacy is our top priority • Work with a wide range of different types of data including but not limited to text, speech, image, and video• Deliver high-quality labelled data, utilizing in-house tools, software, and guidelines to meet our Key Performance Indicators• Serve as a subject matter expert for Machine Learning (ML) data workflows.• Demonstrate proficiency in research, ranking responses based on factual and grammatical accuracy, and creating grammatically correct text, speech, image, and video annotation• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Rapidly switch from one category of work to another all while maintaining attention to detail• Demonstrate expertise in handling end-to-end data execution processes related to LLM labelling tasks• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs• Identify and escalate operational issues within day-to-day process, standard operating procedures and tools.• Suggest ways to invent and simplify and/or unblock operational workflowsA day in the lifeWe are looking for a talented individuals to assess and improve our AI model’s performance in everyday situations by undertaking foundational labeling functions, such as dialogue evaluation on speech, text, audio, and video data. Your ability to concentrate, multi-task, and sustain a strong attention to detail allow you to deliver high-quality work as well as maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use AI. An inner drive, individuality, and a creative mind are extremely beneficial.BASIC QUALIFICATIONS• An Associate’s Degree or related work experience• 2+ years of professional work experience with demonstrated task execution ability • Excellent written and verbal communication of the English Language• Excellent computer skills, including MS Office Suite, with good typing speed (> 50 wpm and above) • Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive, as well as a willingness to accept the challenge of daily deadlines • This role requires candidates to be onsite full time ...