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The Artificial General Intelligence team is responsibly advancing the company’s generative AI technologies, including Amazon’s most expansive multimodal Large Language Models. Our inference engines power these initiatives. You will leverage advanced hardware, innovative software architecture, and distributed computing techniques to enable breakthrough research and product development across the company.Your innovations in the inference runtime will be instrumental in establishing Amazon as the market leader in enterprise AI solutions.Key job responsibilitiesYou will develop, improve and release our cutting-edge inference engines.You will lead our efforts to build the best inference performance on custom AWS Trainium and Inferentia silicon and the Trn1, Inf1/2 servers. Strong software development (Python and C++) and Machine Learning knowledge (Text and Multimodal) are both critical to this role.You will understand current and future directions of ML framework development, with a focus on enabling the fastest and most price-performant inference. About the teamOur mission is to build the fastest and most price-performant inference engines serving AGI's best-in-class models for Amazon's customers. We are a Science and Engineering team working on the cutting edge of inference. We are interested in tackling the hardest and most impactful problems in AI inference. We explore inference-aware architectures, and compiler, kernel and runtime improvements to serve AI models of increasing size and performance.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience as a mentor, tech lead or leading an engineering team- Fundamentals of machine learning, prevalent model architectures including Transformers, familiarity of training and inference lifecycles, work experience with inference frameworks and inference optimizations. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.• Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. At times this may require the need to support in both English and/or Haitian Creole, depending on the associate population need.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Able to communicate fluently in both English & Haitian Creole ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Work on State of the Art runtime systems hosting cutting edge Large Language Models (LLM). We work in a fast paced dynamic environment to rapidly experiment and deliver scaled runtime solutions based on cutting edge experiments and research in the LLM space.Key job responsibilities- Design, develop, test and deploy inference solutions for high-end LLMs- Explore emerging inference optimization techniques- Collaborate with cross-functional teams of engineers and scientists to identify and solve complex problems- Mentor and guide junior engineers, and contribute to the overall growth and development of the teamBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview Amazon Robotics is seeking a motivated and hands on Test Engineer to join the hardware test engineering team. The hardware test team is a multi-disciplinary environment of mechanical/electrical/software/quality engineers and technicians dedicated to advancing the knowledge of robotics and how millions of customer orders are fulfilled every day. The test engineer is responsible for the creation of program level test strategies, test plans and methods for developmental tests, subsystem verification tests, and complete system verification and validation tests to support new technology and product development programs. The hardware test engineer will work with hardware development engineers, technical operations (manufacturing engineering), and solutions engineering to define, execute and report on verification and validation tests. Key job responsibilitiesWork collaboratively with program teams and development engineering to create test strategies to inform development and verify requirements.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in mechanical engineering or equivalent- Ability to write thorough test plans that verify product requirements or validate engineering analysis ...

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these, and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. As a Software Development Engineer on the AR Sortation Planning team, you will design, develop and deploy full-stack robotic workcell solutions using AWS that are scalable, reliable and performant. You will build software solutions to improve sortation at scale, improve associate safety and ergonomics, associate job satisfaction, and site efficiency. You will build simulation models and digital twins of these robotic systems and provide our scientists, researchers and engineers the tools they need to develop and optimize robotic components, workflows and systems. We team cross-functionally with hardware and robotic controls experts to develop pioneering applications in a highly exciting and innovative environment.Key job responsibilities- Build scalable, flexible and maintainable software solutions to innovative robotics technology integration problems.- Work with peers of diverse backgrounds and experiences to solve challenging problems in a multi-disciplinary environment.- Fast-paced, high-octane ownership of end-to-end solutions with a focus on working directly with stakeholders, customers and teammates.- Maintenance, implementation and deployment of existing software services in Production with established customer bases, requiring adopting and adhering to metrics, alarms and operational excellence.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe have a talented, innovative and diverse team that works on cutting edge software driving human and robotic workflows, UI interfaces, AWS services at middle-mile Sortation centers within the Amazon Transportation Services network. We build algorithms to optimize sortation rates, improve safety and ergonomics, delight our associates, build simulations for our new robotic solutions, all while operating at Amazon scale.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of full stack development experience- Experience building complex software systems that have been successfully delivered to customers- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations ...

Amazon is hiring thousands of workers every week across 60+ countries. The Work Authorization team ensures that all employees hired (into all lines of business, globally) are legally authorized to work and remain authorized to work throughout their employment. We are building a system to streamline the work authorization determination process by eliminating manual interventions (where legally permissible) without compromising compliance. This solution will include building dedicated web applications to satisfy legal requirements specific to each country or regionAs a Software Developer you will have direct influence on this greenfield project by designing and implementing highly scalable solutions and applying technology to optimize business problems.As a Software Development Engineer, you will take the lead in identifying and solving ambiguous HR, operational, and business problems. You will own and heavily influence the architecture and design, and will write a significant portion of the “critical-path” code. You will influence the team’s technical and business strategy by making insightful contributions to priorities and approach. You contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing and operations. You are empowered to own all aspects of solutions end-to-end through full stack software development. Successful candidates are strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivering large scale solutions.Key job responsibilitiesThe Personal Information Domain's (PID) Data Platform and Identity Management team is seeking a Software Development Engineer II with a passion for building full-stack enterprise solutions using cloud technologies. The team owns both customer-facing experiences and back-end services to enable Personal Information management across Amazon globally, and facilitation of key processes required to setup and manage profiles and identities during pre-boarding. From pre-boarding to alumni, all Amazonians globally will interact with the products the Personal Information Domain builds and maintains.As a SDE II on the team, you will own the design, build, and maintenance of data platform services and the HR admin experience for personal data management. You will own and enhance services that perform duplicate detection, login and identity creation, profile management and automation of several critical services for successful pre-boarding. A successful SDE II will have a broad array of experiences, exceptional design skills, strong technical judgement, an excellent ability to solve problems, good communication skills and a desire to be a key technical contributor. The software you write will impact millions of Amazonians globally, and will require a breadth of technical development knowledge. Daily work will involve interacting with engineers, product managers, SDMs and stakeholders.A day in the lifeOn a daily basis, we are designing and implementing new features, enhancements, and problem solving complex issues that often require cross-team collaboration and a holistic business process understanding. We are the customer too! Our team is building products that we also use and benefit from. In daily conversations with Product Managers, we advocate for, and invent solutions to improve the customer experience. What we do affects everyone at Amazon. We move fast! Our team focuses on prioritization and fast decision making to deliver for the customer without sacrificing good engineering practices.About the teamWe are seeking experienced engineers with strong ownership. You will own and lead projects that impact new joiner Amazonians around the globe. Amazon business’ success depends on your ability to innovate and enable onboarding speed, accuracy and success. If you’re thrilled by the idea of ownership, passionate about creating new features and services from scratch, and comfortable with the pace of shipping software in incremental cycles measured in weeks, we would love to connect with you. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed.We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest andfastest online pharmacy.We are looking for a Software Development Engineer to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!As a Software Development Engineer, you will have the opportunity to work cross-functionally with engineering, product, clinical / distribution, and customer care teams. You will be expectedto deliver testable, maintainable code to support our many ongoing initiatives. Additionally, youwill be responsible for participating in design discussions, code review, and communicating withstakeholders, while leveraging technologies such as Java, Typescript, Ruby Lambda, API, Gateway, CDK and relational & key-value databases.#everydaybetterBASIC QUALIFICATIONS- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of non-internship professional software development experience- Experience programming with at least one software programming language- Completed bachelor's degree ...

Join a group of the brightest engineers to develop next generation of Amazon's world class robotics. Amazon Robotics Teams create and manage the largest fleet of industrial autonomous robots in the world and we are seeking top-notch embedded engineers who are action oriented, passionate about building things, and enjoys solving problems in innovative ways. You will work with a multidisciplinary team to rapidly bring to life ground breaking ideas to full scale production devices that are trusted by thousands of associates at Amazon's facilities around the world.We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. We want people who will help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution and success is driven by the spirit of invention that’s part of our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity.As part of the Embedded and Firmware teams you’ll be involved in the development and maintenance of the software that powers our robotic fleet, including embedded Linux, computer vision, navigation, obstacle detection, motor control, WiFi, Safety, Security, and more.Key job responsibilitiesThe ideal candidate is passionate about building the right solutions for our customers and willing to collaborate with other teams to ensure that our product will meet Amazon-scale while simultaneously raising the bar for associate's safety. They will:* Develop and maintain robotic systems used in quite possibly the world’s largest autonomous robot fleet.* Learn and master multiple components including networking/wifi, security navigation, obstacle detection, motor control, and a variety of sensors. * Participate in the architecture of these complex systems and collaborate with coworkers to realize the teams goals.* Provide feedback in the peer review process as well as effectively communicate with technical leadership.* Create solutions that strike the balance between world class performance and world class safety. When asked “which one comes first?” we need to find out how to do both!A day in the lifeAs an Embedded / Firmware Software Engineer at Amazon Robotics you will work with cross functional teams in order to develop, test, and debug our robotic systems. The development process will involve the participating in the design process, analysis of any potential hazards, and implementation of new products and features. Testing efforts involve either writing automated tests to vet the newly created features or live testing to debug and root cause issues.In addition to normal development and testing responsibilities, software engineers are occasionally involved in live debugging our systems at Fulfillment centers.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe firmware team is a comprised of super-smart doers who work passionately to apply cutting edge advances in robotics and to solve real-world challenges.We take our responsibility for safety seriously but strive to produce the right product that also gives us the performance we need.We pay attention to the details so others don't have to and strive to make systems that are natural and intuitive. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of development experience in C or C++ within an embedded environment or with some aspect of robotic systems. This must include direct, hands-on experience designing, developing, and debugging one of the following: consumer electronics, medical devices, automotive systems, avionics, industrial, or telecommunications product. ...

Are you looking for a new challenge in a fast-paced, innovative company? Do you see compliance as a business enabler? Come make history on Amazon Robotics' Trade Strategy team! Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Robotics Trade Strategy team is seeking a trade compliance operator who likes and performs well with ambiguity, while solving hard, large scale problems in a startup like environment. You will support operations by executing on a broad range of import and export compliance matters. You will work directly with Supply Chain teams, Legal, Tax and a variety of other internal business partners, as well as external vendors, to drive trade compliance across the supply chain. Key job responsibilitiesWe work upstream to proactively secure customs required data, develop compliance framework, and develop continuous compliance monitoring. We focus on compliance regulations, policies and other obligations impacting Amazon Robotics in the global geographies where we operate. Key job responsibilities• Provide subject matter expertise to manage compliance workflow mechanisms • Effectively lead cross-functional projects, with a focus on efficiency and scalability • Experience writing policy, and adapting requirements to technical and business needs• Ability to work in an ambiguous environment to drive results• Drive scalable business solutions with stakeholders, including Engineering, Manufacturing, Procurement, Logistics, Commodity Management, Tax, Finance and other business teams to ensure compliance• Develop, document, and maintain operational processes and procedures • Proactively identify and drive process improvement initiatives • Analyzing data and being responsible for highlighting gaps, recommending solutions and influencing inter-function decisions• Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgementBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Job Overview – As a an Amazon Robotics Senior Mechanical Engineer you will develop innovative hardware designs for our emerging robotic systems and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate is enthusiastic and has experience designing and analyzing robotic systems, enjoys analytical problem solving and possesses practical knowledge of robotic design, fabrication, assembly and rapid prototyping.Key job responsibilitiesThe Senior Mechanical Engineer will be responsible for:• Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing• Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustaining• Writing requirements, functional specifications, design verification plans, and functional test procedures• Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership• Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.• Collaboration with cross-functional teams, vendors and integrators to deliver an automation solution• Creating design of experiments and leading cross-functional automation of experiments A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering, Robotics Engineering or similar- Established background in Robotics or Mechatronic Systems- SolidWorks or similar CAD experience and understanding of best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding and use of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Ability to effectively communicate concepts and write technical documents- Experience with full lifecycle and proficiency at completing tasks to meet associated milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you'll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we can't even image yet. We invent new improvements every day.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfilment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics is seeking a talented and motivated Mechanical Engineering student to join our Hardware Development Engineering team for a Co-op assignment. The candidate will have the opportunity work with senior engineering staff on existing and new and existing tools, mechanisms, modules and systems. The ideal candidate has strong mechanical aptitude, enjoys problem solving and can potentially handle multiple parallel tasks. This position reports to a Hardware Development Engineer on the Amazon Robotics team. This role is a 6 month co-op to join AR full time (40 hours/week) from January to June 2025. Amazon Robotics co-op opportunities will be based in the Greater Boston Area, in our two state-of-the-art facilities in Westborough and North Reading, MA. Both campuses provide a unique opportunity for interns to have direct access to robotics testing labs and manufacturing facilities.Co-op Responsibilities:-Supporting field failure investigations through the CAPA process, identifying and implementing corrective and preventive actions-Supporting the standard work of the Quality, Reliability and Failure analysis team-Statistical analysis of field performance data and KPIs-Hardware root cause analysis in the labKey job responsibilitiesIn this role you will support the quality and reliability of Amazon Robotics products deployed across Amazon’s global operations. Partnering with development teams to drive lessons learned into new product designs, you will conduct analysis of field failures to identify product risks. You will collaborate with internal teams and customers to prioritize opportunities for product improvement and drive corrective and preventative actions.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Must be currently enrolled in and pursuing a Bachelor's (or higher) in an engineering discipline such as Electrical Engineering, Mechanical Engineering, Industrial Engineering, or similar- Strong problem-solving and debugging experience related to hardware, software, subsystems, and firmware- Experience in testing electronics and/or electro-mechanical products in a lab setting- Proficiency with Minitab, Word, Excel, PowerPoint, Access- Must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between January - June 2025- Graduation is December 2025 or later ...

Amazon's Artificial General Intelligence (AGI) Team leads the company’s development of artificial general intelligence—including building a family of new generative AI models that are more generalized and capable. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of the AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of software development experience- 7+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience ...

Join the team which delivers highly differentiated silicon into Blink and Ring battery powered devices. Our validation team works on state-of-the art SoCs in a vertically integrated team environment to deliver products our customers love. The team works backwards from customer requirements to build super-low power, energy efficient designs that include the latest in AI, video processing, low power communications and CMOS fabrication technology.Because we are vertically integrated we directly get to see products built and ship based on our silicon.We work directly with product teams to increase the velocity of features and time to ship products.Key job responsibilities- Design and develop hardware products, including circuit boards, components, and systems, while adhering to industry standards and best practices.- Generate and maintain hardware design, testing, and quality control documentation.- Participate in design reviews, risk assessments, and product validation activities to ensure compliance with regulations.- Collaborate with cross-functional teams, including design, development and customer support, to provide feedback and input on product design, performance optimisation, and manufacturability.A day in the life- Execute comprehensive test plans, test cases, and test scripts to validate the performance, functionality, and durability of hardware products.- Conduct thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards.- Perform root cause analysis and troubleshooting of hardware defects and implement preventive measures for malfunctions to minimise future occurrences.- Stay up to date with the latest advancements in hardware testing methodologies and apply them to improve the overall quality of our products.BASIC QUALIFICATIONS- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.- 3+ years of demonstrable experience as a computer hardware engineer.- Strong knowledge of hardware design principles, testing tools, equipment, and techniques (mainly PCB designing).- Excellent analytical and problem-solving skills with an eye for detail and precision.- Ability to work independently and manage multiple tasks simultaneously. ...

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.Key job responsibilities* Architect, design, and implement robotic applications and infrastructure.* Influence the team's strategy and contribute to long-term vision and roadmap.* Work with stakeholders across organization to iterate on design and implementation.* Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.* Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment* Work directly with customers and partners to test prototypes and incorporate feedback* Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a Senior Engineer on the Robotic Navigation Technologies team, you will be part of a passionate and diverse team of engineers who design highly scalable navigational systems for mapping, motion planning, navigation data services and maintenance systems for world-wide fleet of mobile robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong background in algorithms and system design used to solve complex problems for highly-scalable systems- Experience as a mentor, tech lead or leading/supporting an engineering team- Strong communication skills, ability to support and collaborate work well in a team environment ...

The Amazon Robotics Global Logistics team is looking for a Global Transportation Manager to manage ocean and airfreight planning for freight moving from suppliers and manufacturing hubs into Amazon's new and existing fulfillment centers. This role has a vendor management component, with the candidate engaging regularly with 3PL partners and carriers.The ideal candidate will have a strong analytical background that enables them to manage multiple stakeholders across different programs, a demonstrated ability to think broadly and strategically about supply chain initiatives and the ability to persuade senior leaders to build consensus on objectives. Knowledge of international logistics is preferred.Key job responsibilities• You will be responsible for translating demand forecasts, operational constraints and market conditions into international freight budgets and capacity plans.• You will negotiate rates for ocean, port dry operations, and airfreight with 3PLs• You will be accountable for carrier performance and ensure our partners are efficient, effective, and compliant to our operational standards.• You will develop risk management strategies for seasonal peak volumes, identify at-risk operations and proactively developing/executing contingency protocols to avoid service failures.• You will provide input on logistics strategy for the purposes of network planning and cost optimization.• You will retrieve and analyze data using Excel, Tableau, SQL or other data visualization tools.• You will partner with internal Amazon logistics solutions teams for ocean and airfreight.• You will assess available technology to support our planning processes.• Successful candidates will be excellent communicators, curious, highly motivated and effective within distributed teams.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for Industrial Automation and Controls (PLCs, Industrial PCs, Data Processing, Network Switches and firewall, Safety Systems and I/O devices) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in semiconductor industry, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment. - 3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers. - Ability to review and understand engineering requirements for semiconductors, design documents for PCBAs and overall electro-mechanical components and parts. - Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps. - Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies. - Experience with price and contract negotiation and execution with top tier semiconductor manufacturers. - Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview Amazon Robotics is seeking a motivated and hands on Test Engineer to join the hardware test engineering team. The hardware test team is a multi-disciplinary environment of mechanical/electrical/software/quality engineers and technicians dedicated to advancing the knowledge of robotics and how millions of customer orders are fulfilled every day. This role is for test engineers with a mechanical engineering foundation or mechanical engineers who want to be hands on in the labs working with the newest products developed at Amazon Robotics. You will need a strong basis in mechanical engineering but ready to work in mechatronics, robotics, fixture design and development, and test strategy. In this role we are looking for an engineer that can tackle the tasks at hand but keep looking around the corner at the corner to help prepare the team for what's coming next.Key job responsibilitiesWork with program teams and development engineering to create test strategies to inform development and verify requirements. This can take on many forms in terms of improving existing test methodologies, creating new techniques, and developing new fixtures and equipment. Our primary goals are to insure that our development teams are delivering safe, high quality, and robust solutions on time to improve the Amazon fulfillment network. A day in the lifeYou will work daily with our development team throughout the development cycle providing data to inform design decisions and ultimately verifying that all product requirements are met. This happens at your computer writing test plans, in the labs gathering data, designing and building new fixtures, helping to debug early prototypes, developing new methodologies, and looking into the future. This role needs the candidate to be adaptable as they work in an ever evolving environment. Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor’s degree in Mechanical Engineering.- Experience working in new technology or product development- Experience in 3D CAD (SolidWorks preferred)- Design experience of simple parts, assemblies, and fixtures- Excellent verbal and written communication skills- Experience with Electro-Mechanical systems- Ability and desire to work hands on in lab environments ...

We are seeking a Principal Applied Scientist to join our industry-leading team developing cutting-edge technologies in multi-robot planning and control. This is a unique opportunity to play a pivotal role in enabling fleets of autonomous mobile robots to operate safely and efficiently around humans in dynamic real-world environments.In this position, you will lead projects to push the boundaries of collaborative autonomy - getting teams of robots to cooperate and coordinate to get work done. You will develop and deploy new planning, coordination and control methods for our next generation of mobile robots. Your solutions will allow packs of robots to navigate warehouses transporting goods, performing services, and taking over dangerous dull dirty tasks - all while safely sharing space with people.This opportunity offers the chance to have broad impact by enabling robots to take on new roles that will transform how we work. You will collaborate with brilliant colleagues in a culture that values ingenuity, teamwork and making an impact. Come join our mission to pioneer the future of automation!About the teamThe Movement Science team studies algorithms for efficient motion planning and coordination of Amazon's mobile robots. Our aim is to improve the efficiency of robot movement and to enable adaptation to new operating conditions. We focus on two key requirements of movement: preserving liveness and working at scale. We are driven by system-level problems, where a new algorithm can unlock a new solution design, fix a significant shortcoming, guarantee performance under varying conditions, or improve how complex tradeoffs are made. As a science team, we take on projects which require cutting-edge research, a longer time-horizon, or carry significant risk.BASIC QUALIFICATIONS- PhD degree in CS, CE, or related technical field- 10+ years of relevant, broad research experience after the PhD degree- Experience programming in C++, Java, Python or related language- Experience using state of the art robotics development toolchains, e.g., ROS and Gazebo- Strong publication record with contributions to leading conferences/journals ...