Delivery Station Customer Service Associate, DSL

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Amazon Robotics - Research Scientist Intern - Summer 2025, Amazon Robotics

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Research Science team at Amazon Robotics is seeking interns with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects, including allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, and learning how to grasp all the products Amazon sells. We are seeking internship candidates with backgrounds in computer vision, machine learning, resource allocation, discrete optimization, search, planning/scheduling, and reinforcement learning. As an intern you will develop a new algorithm to solve one of the challenging computer vision and manipulation problems in Amazon's robotic warehouses. Your project will fit your academic research experience and interests. You will code and test out your solutions in increasingly realistic scenarios and iterate on the idea with your mentor to find the best solution to the problem. BASIC QUALIFICATIONS- Currently enrolled in a PhD program in Computer Science, Engineering, Machine Learning, Operations Research or similar with a graduation date after December 2025- Must be available and eligible for a full-time (40h/week) internship between May/June and August/September 2025- At least two years of relevant academic research in state-of-the-art approaches for at least one of computer vision, resource allocation, optimization, planning, machine learning, or reinforcement learning- Fluency in at least one statistical software package such as R, Stata, or Matlab- Experience with programming languages such as Java, C++, Python ...

Embedded Sensor Software Development Engineer, Amazon Robotics

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.We are seeking a talented and motivated Embedded Software Engineer to research and develop next generation sensor and compute technology in robotics. We are a cross-disciplinary team aiming to enable broad use cases of sensor technology in Amazon Fulfillment network. The ideal candidate will be a self-starter with strong interest in embedded systems and sensors. The candidate need to work well both independently and in team settings. Key job responsibilities- Research emerging sensor technologies and evaluate potential applications in Amazon fulfillment network.- Collaborate with hardware teams, operations teams and third party suppliers to develop new sensors.- Develop embedded systems to enable Artificial Intelligence (AI) on Edge Computing- Build sensor development and evaluation infrastructure, such as data processing and visualization tools.- Advise internal teams on sensor stack design and integration.- Support product release to manufacturing and customer deployment.BASIC QUALIFICATIONS- BA/BS/MS in computer science, computer engineering, electrical engineering or related discipline.- High level of proficiency with C/C++ programming languages.- 1+ year of software development experience developing embedded applications.- Experience developing and debugging software using a Linux environment- Demonstrable skills in designing and developing logical, modular and maintainable software- Excellent oral and written communication skills.- Excellent teamwork and collaboration skills with a high level of attention to detail ...

Amazon Robotics - Systems Engineer Co-op - Spring & Fall 2025

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon Robotics internship/co-op/full-time opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.Must be eligible and available for a full-time (40h / week) 6-month internship between January 2025 to June 2025 or July 2025 to December 2025Within Amazon Robotics, the Robotics Deployment Engineering team oversees the installation, troubleshooting, and commissioning of Amazon Robotics equipment within new and existing fulfillment centers. This field engineering-based role requires technical skills related to the deployment of robotic equipment including work with mechanical, electrical, networking, and software systems during a deployment. Training is provided on the specific systems that the engineers will be working on, though candidates should possess existing knowledge on the basic operations of robotics and networked mechanical and electrical systems prior to taking the position.The robotics systems that the Deployment Engineering Co-Op will be deploying may be in various phases of a product life cycle. The candidate will be expected to work to develop process documentation and modify the existing processes in partnership with project and program managers to drive business performance and sustainability. Proven technical knowledge, a love of field work, and a keen interest in diving deep into the workings of the many robotics systems that Amazon uses are critical to success in this role.This position requires up to 75% travel. Valid US drivers license required.BASIC QUALIFICATIONS- Currently enrolled in college/university working towards a BS degree in Engineering of closely related STEM field and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 3-month internship between May/June 2025 to July/August 2025.- Experience working on mechanical, electrical, IT networked, or software systems. - Understanding of data collection, reporting processes, and ability to make data-driven decisions. - Ability to read technical drawings and/or reading CAD models. - Ability to troubleshoot robotics systems, perform testing, monitoring robotics system performance, etc. - Ability to read and develop technical documentation and process instructions. - Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US. - Must be proficient in standard office software tools and processes. ...

Sr. Global Commodity Manager - Industrial Automation, Robotics Electromechanical Commodity Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for Industrial Automation and Controls (PLCs, Industrial PCs, Data Processing, Network Switches and firewall, Safety Systems and I/O devices) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in semiconductor industry, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment. - 3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers. - Ability to review and understand engineering requirements for semiconductors, design documents for PCBAs and overall electro-mechanical components and parts. - Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps. - Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies. - Experience with price and contract negotiation and execution with top tier semiconductor manufacturers. - Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Machine Learning Data Associate II- German, AGI-DS

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality as customer privacy is our biggest tenet• Work with a range of different types of data including but not limited to text, speech, image, and video in German• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Eye for detail and ability to pivot from one category of requirement to another instantaneously.• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations• Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.BASIC QUALIFICATIONS• Fluent proficiency in German language, including grammar and spelling (both written and spoken). • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: German • Business proficiency (B1+) in English language. • High-School or equivalent diploma. • 2+ years of professional work experience with demonstrated task execution ability ...

Customer Success Manager, Amazon Robotics, Fulfillment

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders on operational best practices, robotics systems and tools. You will work directly with operations leaders at Amazon Fulfillment and Transportation Centers to meet or exceed the as designed performance of their robotic technology and processes. You will identify operational pain-points, translate those into opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer objectives and influence a broad range of operations, engineering, product, deployment, and solution stakeholders from Global Robotics and Central Operations to ensure North America operations, engineering, support, and other organizations become self-sufficient with Amazon Robotics’ technologies. You will use your technical acumen, program management, organizational change management, and communication skills to align a broad range of support initiatives for the customer. You will own and drive execution excellence for your portion of the end-to-end support model (e.g., technical, operational, organizational, and educational) that span several teams, levels, and cross-functional business units. At AR we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a passion for problem-solving. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.Key job responsibilities* Develop and implement mechanisms and processes to enable your team to scale with a growing AR network, build subject matter expertise, and innovate to address the needs of operations and AR customers. * Auditing adoption and improving effectiveness of safe and effective AR operational best practices within your portfolio or subject matter area of expertise.* Identifying and addressing trending operational performance issues and improvement opportunities, and implementing solutions in fulfillment network* Facilitating network-wide rollouts of new robotic technologies and tools, and supporting operations’ launch of new robotic systems and continuous improvement initiatives. * Identifying requirements and capturing “voice of the customer” product/service feedback to influence product design and development priorities.* Coaching site leaders on AR best practices and robotics systems and tools.* ~25-30% travel expectedA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

SIOP Manager, Amazon Robotics Operations and Supply Chain

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Robotics Supply Chain organization sources a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Supply Chain team is seeking a Sales Inventory and Operations Planning (SIOP) Manager to lead the monthly planning cycle for AR and create new similar cycles for other business units. The candidate will also expand the impact of SIOP and automate the suite metrics and analysis.The SIOP Manager owns the monthly reviews of supply and demand, creating and managing metrics that measure the health of the business. This role works cross functionally to summarize risks and mitigation plans to meet the customer's needs. The successful candidate for this position will have bias for action and will be driven to meet all service level goals related to technical, quality, and delivery requirements.Key job responsibilities - Lead the establishment of an inclusive culture within the Supply Chain Planning team. - Organize, lead content creation, and run the monthly SIOP meetings - Supervise performance metrics, promoting best practices to enhance overall team efficiency. - Drive process and tool improvements aligned with the team's strategic priorities. - Collaborate with cross-functional teams, including Field Service, Hardware Engineering, Logistics, Commodity Management, and Purchasing, to analyze and communicate the impacts of changes to the demand and supply plan. - Develop standardized operating procedures for integrated demand and supply planning processes, ensuring seamless alignment with new technology platforms. - Provide actionable recommendations for operational enhancements and identify key metrics/KPIs to measure impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Postdoctoral Scientist, Amazon Robotics, R&D

Amazon is looking for talented Postdoctoral Scientists to join our Forward Looking Initiatives & Technology Enablers (FLITE) Team for a one-year, full-time research position. The Forward Looking Initiatives & Technology Enablers (FLITE) Team. FLITE’s charter is to enable Amazon Robotics Manipulation Organization to innovate on advanced technology development.The research work for this position will explore generalization of grasp policies in simulation and on novel hardware platforms. The Postdoc will research, propose, and develop policies by leveraging the state-of-the-art visuomotor polices, data-efficient reinforcement learning methods, and foundation models for robotic perception and manipulation. The candidate will prototype algorithms in simulation and then deploy promising solutions to real and novel hardware. They will provide direction on where we should be focusing our efforts in this rapidly developing field and innovate and iterate on deep learning solutions for robotic manipulation.Key job responsibilities• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. BASIC QUALIFICATIONS• PhD in a relevant field, received within 2 years of starting the program• Proven publication record in Manipulation and Gasp Learning• Publications in related topics in Machine Learning, Robotics, Computer Vision, AI, Computer Science, Econ, Reinforcement Learning or other related technical fields• Experience in data science and quantitative research• Proficiency in technologies relevant to the subfield ...

Data Engineer, GO-AI Technology & Development Team

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team works with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology & Development Team is a cross-functional team of Data Engineers, Software Developers, Technical Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI. Key job responsibilities• Design, implement, and deploy GO-AI data solutions that are high quality (e.g., secure, testable, maintainable, low-defects, efficient, well documented etc.) and incorporate best practices. • Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve GO-AI’s data architecture, making it better and easier to maintain. A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience coding in Python- Have a solid understanding of data design approaches and how to best use them- Bachelor's degree in engineering, computer science or relevant field ...

Software Development Engineer - Amazon Robotics - North Reading, MA, Resource Management

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.Key job responsibilities* Architect, design, and implement robotic applications and infrastructure.* Influence the team's strategy and contribute to long-term vision and roadmap.* Work with stakeholders across organization to iterate on design and implementation.* Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.* Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment* Work directly with customers and partners to test prototypes and incorporate feedback* Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead and support the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Strong background or familiarity with algorithms used to solve complex problems for highly-scalable systems ...

Sr. Technical Program Manager, AGI Data Services

Amazon's Artificial General Intelligence (AGI) Team leads the company’s development of artificial general intelligence—including building a family of new generative AI models that are more generalized and capable. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of the AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of software development experience- 7+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience ...

Software Development Engineer, Device Management - Cloud Services, Global Edge Compute

Amazon is looking for Software Development Engineers who are passionate, innovative and have a strong drive to automate and simplify. This position will report to the Software Manager for Device Management - Cloud Services within the Global Edge Compute Team and have responsibility for software engineering across numerous cloud-based services designed to manage edge devices at scale.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - 1,000,000+ devices across 3000+ locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Kotlin, Python, Linux, and AWS services, including GreenGrass and IoT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.A successful engineer in this role:Loves Automation: 1M devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.Key job responsibilities- You are constantly looking to make improvements to existing systems as well as looking for new problems to solve. You are not satisfied with the status quo.- You uphold the highest standards, and encourage those around you to do the same.- You are always looking for opportunities to learn about new technologies, new customer use-cases, or the inner workings of our systems.- You are always asking what we can do to make our customers' experiences better. Putting yourself in their shoes and working backwards from there.A day in the life- Design and implement new, cloud-based, software solutions to aid in managing edge devices at scale.- Support team mates with insightful code reviews, peer programming, brainstorms and design discussions.- Ensure the nominal operation of our cloud-based services, expanding metrics coverage and upholding high operational excellence standards. About the teamWe own the infrastructure automation that manages Amazon Stores' compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Boston with our peer teams located in Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.This role has significant scope and can be a stepping stone to further career advancement within Amazon.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Embedded Software Manager, Amazon Robotics Safety Firmware

Come lead a group of the brightest embedded software engineers to develop next generation of Amazon's world class robotics safety systems. You will work with a collaborative, multidisciplinary team to rapidly bring to life ground breaking ideas to full scale production devices that are trusted by thousands of associates at Amazon's facilities around the world.You will be leading some of the world’s brightest minds and building them an environment in which they can invent and innovate to improve the experience for our customers. We want people who will help share and shape our mission to be Earth’s most customer-centric company. Amazon’s evolution and success is driven by the spirit of invention that’s part of our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity.If you’re passionate about safety and performance and have an interest in robotics systems, then we’d like to talk to you about becoming part of an organization with global impact on millions of customers.Key job responsibilitiesThe ideal candidate is passionate about guiding and developing their team to deliver the right solutions for our customers, ensuring that our products will meet Amazon-scale while simultaneously raising the bar for associate's safety. They will:- Bring structure to ambiguous business problems; using science, logic and practical experience to decompose them into straightforward, scalable and performant solutions- Hire and develop world class embedded software engineers into effective teams, solving challenges that have never been solved before- Leverage their previous experience to review, guide and coach the team to avoid pitfalls and produce products and systems that are world class and industry leading- Balance technical leadership and business judgement to make sure that the right long term decisions about technology and methodologies are being made- Represent the team in business planning activities and technical estimation exercises- Balance the complex demands of safety critical development against Amazon’s fast pace project needs- Produce high quality written documents to influence project and team directionA day in the lifeYou could start off the day meeting one on one with a couple of members of your team, identifying how they are doing, and what they need to be successful and grow. From there, you might move onto writing a document explaining your team’s long term strategy to invest in some future idea without dropping your short term commitments. After lunch, things could take a turn for a different angle as you go to a status meeting, ensuring that your stakeholders know where your team stands. On your way back to your desk, your team calls you into a technical deep dive, trying to understand the impact of a situation that occurred at a test site earlier in the day. They are looking for your tactical leadership, and you don’t disappoint - you come up with a plan and your team springs into action. Finally, you close out the day finding a way to recognize the incredible performers of your team.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Safety Firmware team is a comprised of super-smart, collaborative doers who work passionately to apply cutting edge advances in robotics and to solve real-world challenges. We take our responsibility for safety seriously but challenge ourselves to produce the right product that also gives us the performance we need. We pay attention to the details so others don't have to and strive to make systems that are natural and intuitive to use so that safety doesn't need a second thought.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- 5+ years of development experience within an embedded environment or with some aspect of robotic systems which must include direct, hands-on experience designing, developing, and debugging one of consumer electronics, medical devices, automotive systems, avionics, industrial, or telecommunications products ...

Senior Mechanical Engineer, Robotics Storage Technology

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Job Overview – As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and hardware designs for our robotic systems. The ideal candidate has experience designing and analyzing mechanical systems, enjoys analytical problem solving and possesses practical knowledge of high volume manufacturing methods; such as, stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Working with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownership - Design and adaptation of holistic hardware solutions for ambiguous problems with fluid requirements.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS in Mechanical Engineering- SolidWorks or similar CAD experience and understanding of best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting proof-of-concept models and prototypes- Thorough understanding and use of principals, theories and concepts in mechanical engineering and ability to apply them to product design- Organizational skills and the ability to work well with teams- Experience communicating concepts and writing technical documents- Experience working in a fast-paced agile environment- Experience with full lifecycle and proficiency at completing tasks to meet associated milestones- Experience evaluating design, performance and logistical tradeoffs for hardware systems ...

Senior Safety Engineer, Amazon Robotics EHS, Robotics Technology , Environment, Health and Safety

Amazon Robotics’ Environmental Health and Safety Team is seeking a Senior Safety Engineer to support our automation technology development and manufacturing teams. This role will provide technical safety expertise and leadership associated with innovation and ideation phases as well as the manufacturing and production system by driving a systematic approach to identify, mitigate and manage risk to meet Amazon, regulatory and industry standards.This role will functionally partner internally with Manufacturing, System Integration, Innovation, HW, Design and Functional Safety Engineering, Controls, SW, Program, Deployment and Site EHS teams, and externally with 3Ps, Integrators, NRTLs, etc. Role may require travel up to 20% of the time.Key job responsibilities• Establish and communicate safety requirements and specifications for Manufacturing/Production System and Innovation labs based on Amazon, regulatory, and harmonized industry standards•Develop and drive safety and compliance roadmap for manufacturing/production system. Make use of strong skills for building consensus and alignment between internal and external partners on project safety goals, balancing the needs of the many stakeholders involved, including considerations on safety, security, reliability, cost, and maintainability.•Lead and support innovation and production system teams and 3Ps to deliver safe design for various build, commission and test phases per regulatory requirements such as OSHA/NRTL/Machinery Directive, as well as industry standards such as ISO 12100/ANSI B11/NFPA 79/IEC 60204/ISO 13849/other applicable standards such as ANSI B30.13/EN 528/ANSI RIA R15.06/R15.08/ISO10218/EN.•In partnership with our Innovation, Manufacturing and Site EHS teams, investigate incidents or unexpected behavior with the technology in our buildings and develop concrete proposals to mitigate and prevent future incidents.•Develop approaches to risk analysis for robotics and integrated systems including unintentional risks they create during manufacturing.•Build a safety culture that enables and supports our technical engineering teams to develop and deploy safe and compliant products, systems and solutions.•Identify gaps/opportunities in processes, and organizations (e.g., workflows, risk assessments, controls, etc.) to enable high standards and consistency in application.•Support the development of solutions that meet Amazon’s high standards for safety, risk reduction, customer satisfaction, efficiency, scalablability, simplicity, and operational excellence.•Participate in legal team meetings, communicating and defending program, and organizational-level risk to business leaders, regulators and industry associations.•Maintain and leverage industry partnerships to support safety engineering programs.•Apply project management skills to manage scope, define technical requests, research appropriate expertise required, identify the relevant teams and members to coordinate resource deployment on tasks, analyze risks and develop mitigation strategies to proactively identify and resolve issues.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS•Bachelor’s degree in engineering, safety or related field •10+ years’ experience in safety engineering programs in manufacturing or production environment •Experience working within a global company, with global or multi-country responsibilities •Deep knowledge and experience of safety risk assessment, functional safety analysis and electrical safety •Strong ability to represent, verbally and in writing, technical information, risk levels, complex decisions, and potential solutions in clear simple language to business and other stakeholders to enable decision making •Deep knowledge and extensive experience of driving safety systematically into production systems •Working knowledge and experience with National Recognized Test Laboratory (NRTL) and Notified Bodies. •Working knowledge of International and EU/NA Standards such as EU Machinery Directive, ISO, IEC, ANSI, NFPA, UL, OHSA, CFR, NFPA, ANSI, FCC •Demonstrated ability to be flexible, adapting the approach to meet the needs of customers, business and program stakeholders, and engineering teams involved •Able to think big, insist on high standards and deliver results •Ability to self-manage priorities and deliverables. Flexible in responding to changing demands, goals, timelines, and priorities •Ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization •Ability to interact in a positive and professional manner, excellent critical thinker with problem-solving skills, think big and insist on highest standard while having the ability to work cooperatively in a team setting ...

Mechanical Engineer II, Mechatronics, MSP

The Mechanical Engineer designs automated packaging platforms and supporting systems to enable faster and more efficient delivery to Amazon's customers.The primary role of the Mechanical Engineer is to provide technical ownership and refinement of the packaging platforms and automation systems. Working with the Electrical and Controls teams, the Mechanical Engineer will execute the design and manufacturing of Amazon's in-house packaging machinery and automation.Key job responsibilitiesCollaborate with cross-functional engineers to design and execute packaging machinery and automation projectsCollaborate in the mechanical design work-streams, including modeling, load/bearing calculations, and 3D/2D designEnsure project documentation is complete and scalable for manufacturingSupport safety certification of projects/platformsParticipate in meetings to optimize for customer experience, supply chain, and sustainabilityAbout the teamAligning mechatronics and packaging into one organization, (Mechatronics and Sustainable Packaging, MSP) enables Amazon to develop, deploy and scale automated solutions across the Amazon Fulfillment Network, especially from Pick to SLAM for the Automated Robotics Sortable (ARS) network. This group works backwards from deep customer insights to deliver solutions that seamlessly integrate into brownfield and greenfield deployments with safety as a top priority. In addition, Sustainable Packaging solutions are a thread that impacts and connects all parts of the Amazon Stores supply chain and customer experience. They take ownership for the entire packaging experience including selling partner design, first/middle/last mile and total customer experience. They eliminate waste and packaging wherever possible. Where Amazon added packaging is required, they are transitioning from single-use plastics to curbside recyclable paper-based materials.BASIC QUALIFICATIONS- - Experience in developing functional specifications, design verification plans and functional test procedures- - BA in Mechanical, Electrical, or Mechatronics Engineering- - 4+ years packaging machinery development experience- - Proven experience in advanced motion control platforms including but not limited to linear drives, high axis count servo platforms, and robotics- - Proficiency in 3D design and simulation software ...

Customer Practice Manager, NAMER-US-CST Enterprise

Would you like a career that gives you opportunities to help customers change how they operate in today’s Digital Age and accelerate their cloud journey using Amazon Web Services (AWS)? Do you like to work on a variety of projects within some of the largest, most complex, enterprise customers at the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best practices?The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and sales pursuit stages. Our CPMs are accountable for helping enterprise customers develop a long-term AWS strategy. Together with customer teams and AWS partners, working closely with the Global Account Manager, the CPM oversees strategy execution in truly transformational, ground breaking projects.The CPM role is to act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers to understand and help realize their critical business outcomes with AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Helping shape enterprise customers’ long-term, strategic, transformational roadmaps, having a high.- Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Establishing Executive relationships across Business & Technology groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers’ business and available technology solutions.- Preparing and presenting technical and commercial proposals to (CxO) leaders that articulate accelerated business outcomes through cloud technologies.- Working with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.- Delivering on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Supporting scale through shared learnings and mechanisms across the Professional Services sales team.A day in the lifeAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.The main focus of Professional Services is to help our customers with defining and accelerating their Cloud Journey using the Cloud Adoption Framework:- Digital Optimization - Helping our clients accelerate the migration of existing workloads and infrastructure into the cloud across multiple business units and regions- Digital Innovation - Defining new business applications and offerings making use of the latest powerful AWS capabilities such as; Data Analytics, IoT and Machine Learning.This customer facing role may require up to 50% travel to customer sites.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Manufacturing Engineer, Advanced Manufacturing Engineering

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Amazon Robotics (AR) Operations organization manufactures high-quality robotics and gets the right materials to the right place at the right time to enable our automated solutions. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and performance indicators. We are seeking a talented and motivated Manufacturing Engineer with a proven track record of implementing best in class manufacturing system for scalability within a complex supply chain. This role will report to the Manager of Advanced Manufacturing Engineering. You will be responsible for applying manufacturing skills to influence product designs and transition a wide range of autonomous robotic solutions from design to production. You will work cross-functionally to develop suppliers, manage product lifecycle changes, lead product quality improvement projects and drive technical root cause for supplier defects. The successful candidate will be capable of making wide-ranging business decisions on behalf of the organization and willing to “roll up sleeves and do what needs to get done” to consistently deliver results.Key job responsibilities• Provide manufacturing process feedback for scalability on mechanical and electromechanical designs.• Guide best practices on manufacturing tolerances using GD&T. • Launch tooling with accelerated schedules. Assess project risk.• Review external production processes, identify risk and mitigate.• Qualify production processes based on dimensional data, control plans.• Drive internal and external PFMEA reviews.• Solve technical problems across a broad set of manufacturing commodities.• Mentor team members and design engineers.• Propose design changes that will enhance product sustainability.• Evaluate and manage new and existing suppliers for scalability. • Evaluate production, supplier and field failures for root cause analysis and resolution.• Up to 30% travel required. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BSME/EE or equivalent required.- 10+ years of relevant work experience.- Excellent verbal and written communication skills.- Demonstrated expertise with new product development.- Familiarity with industry standard tools for problem solving and risk management.- Broad manufacturing commodity background (Mechanical and Electrical).- Deep commodity experience with one or more of the following: Sheet metal manufacturing, Printed Circuit Board Assemblies, Sensors, Cameras, Cables ...

Sr. Embedded Software Manager for Blink, Blink

Blink is one of the premier home security camera companies on the market today. Millions of people trust our products. Our product line is focused on cameras that work on batteries, inside doorbells, as part of lighting, and wired. Blink is looking for a senior embedded engineering leader to support our current generation of products and lead blink device software for our next hardware generation. To succeed in this role, you will be a senior leader experienced in building consumer electronic devices. You will understand power management and understand how to make risk trade offs on design, staffing, requirements, and time. You will work across partner team located across the world and together the next generation of blink devices and services. Key job responsibilitiesAs a leader of leaders, build and develop an organization that includes software managers and engineers including hiring, retention, performance management, mentoring and capability/skill development.Lead architecture, design, implementation, and operational support of tools and services.Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners and internal/external customers.Own embedded engineering roadmap and deliverables, work with customers and stakeholders to determine priorities, manage dependencies and risks.Establish a high bar and relentlessly improve software design, operations, and engineering processes to delight customersYou will work across hardware, ASIC, program, and product teams to establish a high bar and relentlessly improve software design, operations, and engineering processes across teams to delight customersAbout the teamDiverse ExperiencesBlink values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment ...