Control Systems Lead - Davenport, IA

Control System Lead About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! About the Role As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire resistant daily wear and composite toe safety shoes for your safety! Responsibilities include, but are not limited to · Promote a safe working environment by following all safety procedures · Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems. · Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. · Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems · Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability · Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building · Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems · Develop training plans for Control Systems Technicians · Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Associate's degree in electronic technology or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Site EHS Manager

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional.Responsibilities include but are not limited to:Possess a thorough understanding of local/regional and federal regulations and company policy.Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the planAnalyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant.Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations.Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistentEnsure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

Fulfillment Area Manager Intern 2025- SD, ND, KS, NE, MN, IA

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...

IT Support Engineer I, OTS

About OTSOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Key job responsibilitiesResponsibilities include, but are not limited to:- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.- Ensuring infrastructure networking and computing systems remain available during production hours.- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.- Managing local technical projects.- Maintaining or creating policies, procedures, and processes.- Identifying root-causes of operational issues and process inefficiencies.- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers.BASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Senior Site WHS Manager, Great Lakes 2 WHS Team

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree • 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role • 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification, or willingness to obtain within 3 weeks of start• Experience implementing lean principles and process improvement in an operational environment • Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. WWOS creates and maintains a work environment that is prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementing guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Area Manager II - Bondurant, IA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

EHS Specialist

Job Summary:One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions Responsible for recommending appropriate risk mitigation measures to management, including ergonomics Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

IT Support Engineer I, Ops Tech Solutions (OTS)

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).Key job responsibilitiesResponsibilities include, but are not limited to:- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.- Ensuring infrastructure networking and computing systems remain available during production hours.- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.- Managing local technical projects.- Maintaining or creating policies, procedures, and processes.- Identifying root-causes of operational issues and process inefficiencies.- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers.BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ Years of experience in a professional environment- Fluent in Cisco/networking and either Linux and/or Microsoft- 2+ years of experience of troubleshooting in a multi-user high availability environment- 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP- 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation- 1+ years IT experience with client, server, and network service delivery- Possess and maintain a current, valid Driver License ...

Area Manager II - Davenport, IA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

IT Manager , OTS

About Operation Technology Solutions (OTS)Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles. About The RoleYou will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. What Do We Offer?Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilitiesKey responsibilities include:• Inclusively hire, train, and develop a team of IT professionals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.• Establish and maintain a positive, productive relationship with operational partners and staff.• Lead infrastructure builds in new facilities.• Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.• Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).• Develop and maintain policies, procedures, and processes.• Oversee management of equipment and parts inventory.• Create, manage, and support recognition and communication programs.• Travel up to 30%.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of developing a team of technical professionals across multiple locations experience- 2+ years of leading technology teams as a information technology operations manager experience- Experience in networking- Experience working with network architecture and client server technology. ...

Lead, On Road Delivery Operations , Rural Super Rural (RSR) Operations

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. We are looking for motivated, customer-focused individuals who want to join our team as a Lead, On Road Delivery Operations.As a Lead, On Road Delivery Operations in our Rural Super Rural (RSR) operations, you will:- Lead and support delivery associates at every stage of the delivery process.- Track and analyze delivery metrics to drive performance improvements.- Train delivery associates on safety, compliance, and vehicle operation standards.- Ensure all training adheres to local, state, and federal requirements.For this role, you will need to be: - At least 21 years old, and authorized to work in the United States- Eligible to drive in accordance with DOT requirementsEXPECTED HOURS & ENVIRONMENT- This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.- Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).- Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsIMPORTANT INFORMATION:- This position is fully onsite at an RSR delivery station and is NOT remote.- This position requires in-role training at an operating site which will be 1+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Key job responsibilities- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas- Promote a positive culture for Delivery Associates.- Ensure all federal, state and local laws and requirements are being followed.- Conduct weekly performance reviews with delivery partners- Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.About the teamRapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!BASIC QUALIFICATIONS- High school or equivalent- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 21 years of age or older- 1+ years of working with computers and Microsoft Office products and applications experience- Hold a valid and active driver’s license in the state you are applying for- Must be able to obtain and maintain a Driver Qualification File ...

Senior Site EHS Manager, Safety

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification, or willingness to obtain within 3 weeks of start• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...