Principal, AWS Federal & Congressional Affairs, AWS PP, Americas

Work hard and make history with Amazon Web Services (AWS) Public Policy. The Principal, AWS Federal & Congressional Affairs, will join a dynamic team in the Americas and be able to immediately and directly enhance Amazon’s advocacy at the US federal level in support of our cloud computing business and key priorities such as artificial intelligence and machine learning. Like our business interests, our policy issues are broad, forward-thinking, and driven by what is best for our customers.The Principal will be a highly visible position that will create, execute, and manage key public policy priorities for AWS as a lobbyist focused in the US Federal space hyper-focused on Senate Republican offices. Working with the Head of Federal and Congressional Affairs, with members of the AWS Public Policy Americas leadership, and other internal stakeholder and business partners, the Principal will represent AWS positions on key issues before the US Congress.The Principal will work collaboratively and transparently with business units to ensure alignment between business priorities and public policy goals concentrating on Artificial Intelligence and Machine Learning (AI/ML) issues at the US federal level. The Principal will focus on the Republican Conference in the US Senate, developing Congressional outreach and communication strategies, and manage and coordinate federal-level political advocacy strategies.The position is based in Washington, D.C.Key job responsibilities- Work collaboratively and transparently with the Americas Public Policy and the AWS Legal teams and other internal stakeholders to ensure alignment between core business AI/ML priorities and public policy goals. - Anticipate challenges/obstacles our business could face as the federal AI/ML public policy landscape evolves. - Ensure policymaker awareness of AWS’ business model. Effect change and drive policymaking that benefits our customers. Manage and coordinate AWS advocacy efforts to Congress. - Some travel may be required.BASIC QUALIFICATIONS- Bachelor’s degree required; JD preferred.- A minimum of 10 years of relevant experience with a keen working understanding of public policy, including the mechanics of legislative and administrative policymaking process and procedures, effective lobbying techniques, and collaboration with other companies and trade groups. Candidates will be able to demonstrate their experience through work within government, companies, consultancies (public policy or communications), trade associations, or equivalent organizations. ...

Retail Lead Associate , Customer Experience Operations

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Project Manager, GES Startup, Global Engineering Services (GES) Startup

Amazon is seeking a Project Manager to oversee and coordinate the execution of successful new build infrastructure and expansion/retrofit projects in our Global Engineering Services (GES) Organization. This individual will lead a team of support personnel and coordinate the resources required to launch new and complex projects with the goals of achieving timelines, staying within budget, and driving standardization within our network. The Project Manager will manage medium to large capital projects with aggressive schedule commitments. The Project Manager will lead and coordinate schedule of multiple vendors at the same time, as well as interface at all levels of the organization.Key job responsibilitiesManage new and existing programs, successfully delivering difficult projects and goals across multiple organizations - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery - Owns program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate - Influence design and development of strategic processes - Work with program managers and business leaders to communicate and impact critical business initiatives - Develop, implement, and governs the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or sub-task - Provide accountability while reporting on status, asking for help, and immediately escalating issues and problems as necessary - Responsible for overall project schedule that enables the teams to be successful based upon the project milestones and Go-Live - Position includes travel up to 80% (Nationwide) A day in the lifeMonday- Travel to location (Uber, Airport, Rental Car) / 3PL Schedule Review Meeting / Emails / PO Approval / Inventory TrackingTuesday- Stakeholder Weekly Meeting / Site Walk/ Budget Report /Meetings / Project Incentive WorkWednesday- Safety Walk / Order Review with Procurement / Non-Inventory Review with Site 3PL / Risk Management / PMO ReportingThursday- Travel to home (Uber, Airport, Rental Car) / Emails / Meetings / Invoice Approvals / Risk Review / Safety ReportingFriday- Update Project Health Tracker / File Travel expenses / Book Travel 3 Weeks Out / Document Lessons Learned / Team Meeting / One-on-One / Project Meetings / Update Travel Calendar*** This role requires you to have exceptional organizational skills to maintain a successful work life harmonyBenefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level ...