Amazon Dedicated Cloud Engineer, Commerce Platform Amazon Dedicated Cloud Operations

The ADC Commerce Platform team is looking for a AWS Dedicated Cloud Engineer with a passion for continuous improvement. The team owns and operates some of the most impactful services in AWS and we are looking for someone to help us to continue to drive improvements and optimizations though automation and process optimization. Our systems development engineers work in a fast-paced environment across many disciplines, collaborating with other AWS teams to deliver cutting-edge services for our customers. Our team members own the scaling and management of services across AWS regions supporting the US Government. The ideal candidate is passionate about development and operations, and have a strong desire to learn about drive continual improvements throughout Amazon's development lifecycle. If this sounds like you lets talk!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ADC Commerce Platform team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a solid understanding of Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.A day in the lifeOn a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific configurations to find the root of a problem. Engineers also need to be able to investigate why a metric or system variances is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.The CP ADC Operations team supports customer sign up, bill computation, pricing, metering, discounts, cost insights, security, and fraud prevention services for AWS customers. The CP ADC Ops team is focused on enabling AWS as a whole the capability to build, interpret and process trillions of commerce events per day, often bundled with low-latency/real-time analysis to enable security and fraud detection. ADC regions like DCA and LCK are similar to the commercial regions, except that they are completely disconnected because ADC regions are isolated from the rest of AWS. This means that the ADC region operates independently, and in complete connectivity isolation from the internet, all commercial Amazon corporate, retail, and Amazon Web Services systems and services. Deploying code or troubleshooting a problem in an ADC region requires the involvement of a cleared engineer on the CP ADC Ops team.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Decom Manager, Data Center Operations

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team in the Amazon Dedicated Cloud (ADC) and invite cleared professionals to join our elite team. Please apply, if you are a proven technology manager with people management/development experience and the drive/vision to take AWS ADC Operations to the next level.The successful candidate will have experience managing people and teams with varying skillsets and diverse backgrounds. This manager will manage a team that provides tracking, auditing, accountability, and decommission processing of all hardware in a minimum of three geographically separated ADC data centers. The team will streamline current processes for maximum efficiency and improve any and all procedures to ensure customer data is protected at all times. In this role you will mentor people in all levels, manage the delivery of large projects and propose technical solutions to complicated problems.Customer trust is foremost for cloud services provided by AWS. Our US government customers must be guaranteed that their data will never be exposed. To ensure this, physical security of the data centers and the cradle to grave tracking of any and all storage medium types (disks, solid state disks, flash cards, etc.) are essential. This manager will hire and manage a team of hourly employees that provides tracking and auditing of all media and parts. They also manage the scanning of inventory and destruction processes using approved equipment.We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical activities with or without reasonable accommodation. These activities include the following:·Lifting and moving material up to 40 pounds each· Working in cramped and/or elevated locations· Bending, lifting, stretching, and reaching· Standing and walking for up to 8+ hours a day· Ascending and descending ladders, stairs, and gangways safely and without limitation· Work in a noisy environment· Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Key job responsibilities• Leading and supervising a Decom team of hourly employees within the ADC• Ensure overall safety and security is supported across multiple teams/shifts• Strategic planning, forecasting and resolution of problems; addressing any staffing needs• Mentoring, training and developing direct reports for career progression; appraise performance; reward and discipline employees• Write and deliver annual performance reviews to senior management• Develop, improve, and share operational best practices across all ADC regions• Work with other supporting functions and operational regions to develop performance KPI and metrics; drive throughput efficiencies by continuously improving operational processes.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- 2-years of experience hiring and managing performance of technicians to meet service level agreements, 1-year of experience working on IT hardware including repairs, assembly, manufacturing, installations or life cycle decommissioning and 1-year experience working with inventory management systems- Current, active US Government Security Clearance level of Top Secret with Polygraph ...

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment, Fiber Deployment, GCID

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Ever wonder what it takes to run the largest cloud network on the planet? At AWS, we are reinventing the way to operate hyper scale networks. This is made possible by services and systems that consume trillions of datapoints and measurements a day, automatically identify issues, and take automated action to mitigate or remediate the problem. An ecosystem of services manages configurations, real-time state and incidents for millions of devices that compose the AWS network.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyperscaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.· Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.· Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.· Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.· Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.· Periodically report on the overall network development program status across the assigned region.· Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.· Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.· Interact with engineers, technicians, vendors and senior management on a daily basis· Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers· Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.· Coordinate access and approvals to security-regulated sitesA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a fulltime remote job. Physical inspections and learning the technical standards for oustide and inside fiber plant is required.About the teamAbout the teamWorking at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02wWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Security Consultant, AWSI Professional Services

As part of our dynamic team, you'll have the opportunity to tackle complex challenges and drive transformative change for our customers worldwide. You will harness the power of the cloud to automate security operations and empower our clients with unparalleled capabilities. You will thrive in a fast-paced, high-impact environment where you can make a real difference. You will work on game-changing initiatives that deliver exceptional business outcomes globally.As a member of the AWS Professional Services Global Security, Risk, and Compliance practice you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you’ll collaborate AWS service teams on new features, innovate with new technologies and explore new challenges. This is a customer facing role that requires travel to customer sites as needed.Key job responsibilities- Collaborate with teams that include Amazonians, partners, and customers to build & deploy security infrastructure and automate security operations for customers- Collaborate on internal builder projects- Become a deep technical resource that earns the trust of our customers- Develop high-quality technical content such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work we deliver.- Innovate on behalf of customers; translate your thoughts into action yielding measurable results.- Mentor & invest in the development team membersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ year(s) of experience in IT security, compliance, or risk management- 3+ years of IT implementation experience- BS/BA degree or equivalent experience- Experience in technology automation, implementation, integration, and/or deployment- Knowledge of primary AWS services such as Amazon EC2, Amazon RDS, Amazon Route 53, and Amazon Simple Storage Service (S3) ...

Sr. Amazon Q Strategist, Amazon Q Customer Success Team

AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and market trends in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an enabler.Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept to full-scale production implementation of Amazon Q. These visionaries excel at crafting strategic roadmaps that expand Amazon Q's footprint across the enterprise, driving innovation and efficiency. With a strong executive presence, they skillfully navigate interactions with internal leadership (VPs, Directors) and diverse stakeholders, while rapidly building trust with Account Teams and customers at all levels, from Enterprise Architects to C-Suite executives. As technology specialists with keen business acumen, they possess the unique ability to identify high-impact use cases, quantify value, and drive measurable ROI, positioning them as indispensable partners in their customer' digital transformation journeys.Strategists orchestrate contractual agreements, align customer expectations, and ensure flawless delivery of solutions. This hybrid role combines AWS expertise, hands-on building skills, and cross-industry business acumen. Ideal candidates are customer-obsessed professionals who seamlessly blend technical expertise with strategic insight to drive outcomes, while maintaining a strong commitment to continuous learning and growth. Key job responsibilities- Lead comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable business value realization- Orchestrate high-level discussions on complex, industry-specific business and technical concepts, fostering alignment among C-suite executives, line managers, and technologists.- Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential of Amazon Q and our Gen AI offerings to uncover high-impact business value opportunities- Support delivery teams with hands-on programming, blocker remediation, escalations, and ideating and delivering custom solutions when needed- Cultivate and maintain strong, trusting relationships with both customers and internal stakeholders including the Generative AI Innovation Center, solutions architects, service teams, business development, marketing, industry specialists, partners and regional organizations- Stay informed on Amazon Q service updates and advancements in generative AI technology through continuous learning and industry engagement- Proactively identify areas for improvement across processes and initiatives, taking ownership to develop and implement effective solutionsAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions- 7+ years of consulting, architecture/design, and implementation of cloud-based solutions- 7+ years of external or internal customer facing, complex and large scale project management experience- 5+ years of hands-on software engineering experience, with expertise in areas such as database management, application development, and AI/ML- 3+ years of experience as an AI/ML practitioner or implementing generative AI solutions ...

Mechatronics & Robotics Technician - Thornton, CO

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems ...

Network Business and Vendor Developer, Network Expansion Planning & Due Diligence

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds and procures that low latency, high throughput, and highly redundant network? Amazon Web Services is looking for a highly motivated, commercially savvy Network Infrastructure Business and Vendor Developer to help grow and scale one of the world’s largest and most complex networks. We develop new and innovative ways to scale and expand our network, while delivering operational excellence to our stakeholders. This opportunity sits within our Metro Solutions organization where the team is responsible for developing and acquiring the network that drives Amazon’s internal infrastructure as well as connecting Amazon to the outside world. The Network Business developer will have deep market and industry knowledge in telecommunications; experienced with vendor negotiations, networking technology, business case development and robust financial analysis skills. This individual will actively drive commercial vendor strategy, working with existing vendors, new vendors, as well as the AWS service teams and internal customers to build and design a portfolio of network infrastructure solutions. This role requires collaboration, driving strategic initiatives and executing commercial deals across the AWS network geography. By applying a unique blend of business and technology experience, you will work closely with both outside and internal teams to find creative, cost effective, and often innovative solutions to meet Amazon's ongoing growth and expansion needs worldwide.Key job responsibilities· Serve as a key member of the Network Development team, driving overall Network Infrastructure strategy.· Work closely with service owners to understand product roadmaps and devise programs to meet capacity requirements.· Develop network infrastructure plans for approval by internal customers and stakeholders.· Identify vendors and develop commercial solutions that solve for wavelengths, dark fiber and other network infrastructure capacity.· Negotiate vendor contracts from a business and technical perspective in partnership with AWS legal.· Track information on overall telecom market segment trends and developments in terms of vendor technologies, coverage, cost and deal structures· Work with finance partners to collaborate on budget and business case development and deal analysis.· Participate in strategic network topology planning for our global backbone and metro networks.· Work closely with network planning to ensure that acquisitions meet topology requirements and budgets.· Work closely with internal customers to understand product roadmaps, pipeline and to devise programs to meet capacity requirements.· Cultivate relationships with infrastructure partners in new and existing Amazon expansion markets.· Conduct detailed route analysis and engineering surveys, identifying and vetting existing network assets and proposed options for new build or expansion in markets of interest.15% travel associated with this roleAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSA Bachelor's Degree in Business, Finance, Economics, or equivalent combination of education and work experience. Candidates should have a minimum of 5-years telecommunications industry experience in procurement and negotiations of dark fiber and wavelengths. 3+ years’ experience working in a network planning or implementation role at an ISP, telecoms operator, or engineering firm. Experience building financial models. ...

Mechatronics & Robotics Technician - Aurora, CO, RME

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 1+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience ...

System Development Engineer II, AWS Network Infrastructure

We are looking for seasoned system development engineer; you’re perfect if you possess a rare mix of depth in functions which involve Dev, Ops, and Customer Obsession. It's difficult to find all these characteristics simultaneously but if you have them all, you’re highly valued and a rare breed! We need these skills because you will be working with an agile team developing an ecosystem of tools that support the Global Connectivity and Infrastructure team.Ideal candidates should be obsessed with Linux/Windows and demonstrate expertise utilizing system level tools. You should also be a competent coder with a track record of implementing solutions using software that you have written in a maintainable and best practices manner. A wide range of understanding cloud architectures as associated principles will help candidates be successful in this role. If you’re interested in the position, you should have a strong customer obsession that drives you to learn about your customers and innovate. And, you should be dedicated in the techniques and research that provide a holistic view of our customers.Key job responsibilities* Design and build full-stack solutions.* Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges.* Deliver novel customer experiences by developing solutions.* Collaborate with teams across Amazon to integrate and optimize existing ad products to take advantage of Amazon's scale and reach.* Leverage your technical ability, excellent organizational and communication skills to build and solve challenging and ambiguous problems. You'll use your ingenuity and motivation to achieve results in a fast-paced environment.* Provide guidance to and mentor other SDEs in the team.* Be responsible for high quality bar, ensuring quality design reviews and robust engineering practices for automated testing and code coverage.A day in the lifeThis role is within a small, but critical team within the Global Connectivity Infrastructure Development organization. The team is building software solutions that drive increased velocity of the network acquisition and deployment processes. We must deploy and manage cloud infrastructure solutions that support these tools and we are developing new microservices that support our customers needs. About the teamWithin AWS Networking, the Global Capacity Infrastructure Development organization is responsible for connecting Amazon locations to one another, and then to the global Internet. With connections to thousands in hundreds of locations across the world, our mission is to deliver connectivity experience that sets the global standard for performance, availability, security, and cost, making Amazon the clear choice for our customers’ needs. Our team provides high-performing Internet connectivity for a wide range of use cases, such as retail, video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Software Development Manager, Amazon Marketing Cloud (AMC)

Do you enjoy leading teams of engineers working on high-scale, complex, international solutions? Do you enjoy end-to-end responsibility, working on business ideas as well as technology, software engineering, and operations? Then you might be a great fit to join us as a Software Development Manager in Advertising.Amazon Marketing Cloud teams build big data secure, cloud-based analytics systems in which advertisers can easily perform analytics across multiple data sets to generate insights to take programmatic actions. Inputs can include an advertiser’s own data sets, as well as their Amazon Advertising campaign events, such as impressions, clicks, and conversions. AMC reports can help with campaign measurement, audience refinement, supply optimization, and more, enabling advertisers to make more informed decisions about their cross-channel marketing investments. Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success.You will lead an Agile team in our development center in Boulder, Colorado, growing new green field initiatives. You will be responsible for core engineering to build a control and operational plane for a Software As a Service ( SAAS) Product for our customers using native Amazon Web Services (AWS). Your team will have end-to-end ownership of business, technology, and operations, giving you the responsibility and autonomy to ensure success. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7. Successful candidates will have a background in software development, most likely with a Computer Science or related degree. You are detail- and customer-oriented and have excellent problem solving abilities. You are a confident people manager with a track record of growing high performance teams.The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to really make a difference to our business by inventing, enhancing and building world class systems, delivering results, and working on exciting and challenging projects. Key job responsibilities- Earn trust across different levels and multiple groups of a large organization- Work with technology and digital media- Exceptional ability to analyze and interpret large amounts of data in order to make recommendations for improvement- Strong oral and written communication skills, as well as ability to think clearly, analyze quantitatively, solve problems, scope technical requirements and prioritize project work- Sound business judgment, proven ability to influence others, and strong analytical thinking skills- Ability to think strategically and act tactically- Have an opportunity to lead and grow a team engineers- Opportunity to grow and broaden your leadership and technical skills as you work in an environment that thrives on creativity, experimentation, and product innovation- Change the way customers use data to drive business success- Have fun and inspire team members to enjoy work, be action-oriented and stretch their imagination- Ability to get a lot done in a startup environment with a mix of ambiguity and opportunityBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Systems Development Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical expert to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Development, Operations, Networking, and Systems Engineering then we are waiting for your application. Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Please reach out to Josh Sacks at sacksjo@amazon.com for more information.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above. ...

DCO Technician, Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 49 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation- This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- Active Security+ certification or ability to obtain one within 90 days of start. ...

Network Development Engineer, InfraComms: Backbone/Interconnect

Amazon Web Services is looking for a highly motivated and technically savvy Network Development Engineer to help develop and scale one of the world’s largest and most complex networks. We develop new and innovative ways to scale and expand our network, whilst delivering operational excellence to our customers. This opportunity sits within our Backbone Network Development organization where the team is responsible for planning, developing and acquiring the network that drives Amazon’s internal infrastructure as well as connecting Amazon to the rest of the world. The Network Development Engineer will be supporting our backbone business development team and our backbone operations team to drive the stability and sustainability of our next-generation networks and to discover innovative ways to automate and scale our network as we expand. The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of networking, networking concepts and theory. They will have experience proactively managing engineering projects, network optimization initiatives and operational network support for a large-scale service provider. The successful candidate will be expected to provide high quality network event management for Amazon's global network. As a technical leader, he/she will manage complex stakeholder relationships, both technical and commercial. A love for working with new technologies and pushing the envelope on existing technology is essential! This is an excellent opportunity to join Amazons world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.Key job responsibilities•Provide critical network operations support to internal customers, dive deep into circuit performance to identify and troubleshoot chronic problems such as active and passive L1/WDM related issues, latency spikes, interconnectivity issues and BGP routing.•Conduct data acquisition and to support service assurance and performance management of the services provided by the suppliers. •Develop mechanisms to automatically engage suppliers for chronic circuits.•Develop mechanisms to track RFO’s for chronic circuits ensuring we don’t have repeat offenders and drive service improvement plans where appropriate.•Deliver a solution to maintain carrier escalation matrices and up-to-date contact details.•Influence carriers and work closely with them to open and adapt their ticketing system APIs to AWS requirements (ticketing and maintenance notifications). •Build an effective process for working with the backbone business development team, the backbone provisioning team and the network operations team to ensure services are delivered and maintained per technical specifications and service level agreements.•Create and review documentation and processes regarding recurring operational issues, new standard operating procedures, knowledge transfer material, etc. •Identify and drive opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools. •Deliver availability, latency and utilization reports of the backbone network on a regular cadence.BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience- 4+ years of optical transport (L1/WDM) experience ...

Software Dev Engineer II, Amazon Marketing Cloud

Do you want to work in a start-up environment with the resources of Amazon behind you? We’re building a new team the Boulder area, a rapidly emerging tech hot spot. Not only will you work with other smart, driven, innovative engineers, you’ll live in the beautiful foothills of the Rocky Mountains where there’s approximately 300 days of sunshine and a huge variety of activities to keep both your mind and body in great shape.We have an opening for a software engineer on the Amazon Marketing Cloud (AMC) team. AMC teams build a secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple data sets enabling them to make more informed decisions about their cross-channel marketing investments. The role will be focused on the services that power AMC and enable it to scale.Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success. We work in some of the most exciting computer science domains (massive scale streaming systems, machine learning, data science, cloud native development). We build front-ends in ReactJS and back-ends with Kotlin and native AWS. We are *not* looking for an expert in any one of these particular domains (although, it wouldn't hurt). We are looking for a motivated software engineer with a proven track record of solid computer science fundamentals and building production quality software systems.If you are excited about working with the latest technologies to massively scale a new product this is the right place for you. The ideal candidate will be innovative, have great problem solving, analytical and technical skills. You demonstrate exceptional customer relationships skills and love to discover the true requirements underlying feature requests. You enjoy simplifying complex problems and tackling challenges.If this sounds like a good fit, then come help us build the Amazon Marketing Cloud.About the teamAmazon Marketing Cloud (AMC) is an advanced analytics product that is secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple, pseudonymized data sets to take actions for their Advertising Activities. We are building capabilities where customers can perform custom measurement, media planning, targeting and optimization (deterministic and machine learning model based). This is multi-year greenfield project with exposure to direct customers, building software as a solution (SAAS) on native AWS stack, building framework to perform advanced analytics including machine. Learn more from links belowAMC: https://advertising.amazon.com/solutions/products/amazon-marketing-cloudBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Site Leader - Gypsum, CO

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, the supply chain team is looking for an experienced leader with a strong record of achieving results, to think long term about the business and determine how we setup the worldwide network over the next one to three years in order to optimize performance and ensure a great customer experience.Amazon obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture in customers homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed. We are currently in the process of building out a network of rural stations which consolidate the delivery of both large items as well as the smaller packages and leverage differentiated models for final mile transportation in order to serve geographies with less customer density in a cost efficient manner.The transportation network encompasses all of the operations required to deliver worldwide shipments to and from our fulfillment centers and third party partners through a network of transportation service providers. Role will have financial ownership and contract management responsibilities as well.Are you the type of person who possesses an entrepreneurial drive, seeking to create, develop and integrate innovative solutions to deliver world class service to the customers?This role requires working with multiple business and technical teams across the company to manage the operations, drive continuous improvement and enhance carrier performance. Must be effective in influencing leadership across retail leadership, customer service operations, technology teams, multiple carrier partners and senior leadership. Cross-team coordination, project management, effective verbal/written communication and executive presentation skills are essential.As a Delivery Execution Manager, you will have the opportunity to lead and develop your own team of Amazon On Road Leads; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team to maintain the highest levels of safety, quality, attendance, Delivery Service Partner (DSP) performance and engagement. To achieve this, managers are expected to provide their associates with the tools, knowledge and training needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities and Job Elements: - Developing centralized scalable processes for the management of DSPs in a new business model - Supporting all safety programs and DOT compliance to ensure a safe work environment for all On Road Leads, DSP’s and Delivery Associates (DA)· Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality - Partnering with the AMXL Delivery Station (XLDS) management team to establish and maintain quality control standards - Proactively identifying and leading process improvement initiatives and Lean tools - Building and executing productivity plans by reviewing volume forecasts, determining capacity requirements, and partnering with other Managers to offset volume fluctuations - Leading and developing a team of Amazon On Road Leads - Communicating policies to DSPs, DAs, XLDS teams and On Road Leads while acting as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed - Ensuring procedures are followed for building security and product loss prevention - Creating, managing, and supporting recognition and communication programsAmazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Dedicated Cloud Engineer, ADC Non-Relational and Emerging Database Services

This is an excellent opportunity to join Amazon's world class Non-Relational and Emerging Database focused technical team in Denver, CO. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.We are seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux and automation. We need engineers who understand how to both think big and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Build, deploy and monitor AWS Non-Relational and Emerging Database Services (such as DynamoDB, ElastiCache, and Neptune) within Amazon Dedicate Cloud (ADC) regions.- Design, deploy, monitor and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.- This position involves on-call responsibilities, typically about 10 days a quarter supporting AWS services in our portfolio.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, launch a new service or feature, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3 years of industry experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Development Engineer, Data Center Systems

Help us push the availability and reliability of cloud infrastructure to new heights! The AWS Data Center Systems team builds services to monitor and data center infrastructure controls monitoring and alerting systems. Our services directly contribute to the high availability of AWS data centers and Amazon’s sustainability goals. Teams in Data Center Systems solve problems of massive metric ingestion, distributed systems/cloud computing, data visualization, anomaly detection, analytics, and graph networks.We are looking for a Software Development Engineer who is passionate about leading the architecture and development of application software that helps keep Amazon data centers running efficiently and securely. On any given day, we use Python, Java, Go, Lambda, DynamoDB, and CloudFormation, as well as other public AWS services and a host of Amazon-internal tools.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesIn this role you’ll be leading the design, development, testing and launch of new data acquisition and transport services in the data center infrastructure space. You will work with senior members and junior members in the team to build new features. You will make sure enough test has been done to maintain the quality of the delivered software. You will join the oncall rotation to help solving customer issues in the production system and drive best practices that enable a quality product. Above all, you will care deeply about the customer and delight in creating simple and elegant solutions that solve our customers’ biggest challenges.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.A day in the lifeMonitor and improve workplace safety in all aspectsImplement Amazon PoliciesFocus on trend analysis (injury data)Assist in developing action/improvement plansFollow up with OSHA recordkeeping proceduresConduct daily, weekly, and monthly inspectionsConduct injury/incident investigations as neededAbout the teamYou will be working in the Northern Colorado sub-region, along with 7 other safety professionals. There are 2 safety specialists assigned to each building, with 4 total delivery stations in the Northern Colorado Sub-region.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- High school or equivalent diploma- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Area Maintenance Manager Intern 2025

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This is a ten-week internship (40 hours per week) during the summer of 2025.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.As an Area Maintenance Manager Intern, you will have the opportunity to own your impact by learning how to lead a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers. During your internship you will learn from site Area Maintenance Manager(s), dive into standard work, innovation, and continuous improvement through a metric-impacting intern project. Most projects are rooted in engineering process improvement and in the past have included creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all AMM Interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager Intern promotes and conducts good housekeepingBASIC QUALIFICATIONSPursuing Bachelor’s degree with a conferral date between December 2025 and August 2026Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil) ...

Program Security Officer, US Amazon Dedicated Cloud Security

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government o facilitate the best security program.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines. - 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs. - 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...