Onsite Medical Representative , WHS

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Key job responsibilitiesResponsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Sr. System Development Engineer, Storage Systems Team

"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion."The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. The ideal candidate for this role will have a proven track record of rapidly coming up to speed on new engineering disciplines, making impactful decisions within that space, and have experience gluing together components written by more specialized engineers to create a cohesive, well-running engineering product. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history! What you will do: You will be a member of the HWEng Storage Systems team and will interact with engineers across the company to lead the development of AWS storage servers and devices. Key Responsibilities for this position include authoring requirements specifications, system design, and development, all while testing at each phase. There are two main areas of focus for this position: software test development and integration to enable storage hardware, and system debugging for production hosts. Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customization that will directly benefit customers. Why you will love it: You will work with engineers across the company to build next-generation storage servers. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.Key job responsibilities- Must have leadership experience developing automation software, spanning across multiple teams and multiple organizations. - Must have experience designing and building system-level software at scale, with an emphasis on durability, availability, security, and diagnostics.- Must have a strong understanding of OS internals, most notably storage subsystems in a Linux-based environment.- Must have demonstrated experience with building and troubleshooting device drivers for Linux on ARM and x86.- Must have demonstrated experience debugging Linux boot and runtime problems on ARM and x86.- Desirable to have an understanding of AWS services, specifically, distributed storage systems and use of storage hardware- Must have experience hands on development of automation software in at least one modern language, such as Python, Ruby, Java, or others.A day in the lifeLead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure new storage hardware addresses data path and control path functionality needed by the EC2, EBS, and S3 teams. Work closely with internal customers to identify early any potential problems with on-boarding new storage servers into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments.About the teamSystem Development Engineers in AWS Hardware Engineering wear many hats. From orchestration tooling development, to hardware integration, to kernel driver debugging, we dive deep into problems across the breadth of AWS. The ideal candidate will have a proven track record of rapidly coming up to speed on new engineering disciplines, making impactful decisions within that space, and have experience gluing together components written by more specialized engineers to create a cohesive, well-running engineering product."*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional."BASIC QUALIFICATIONS- 5+ years of deploying and operating in a Linux/Unix environment experience- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 5+ years of non-internship professional software development experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience- 5+ years of Linux Storage experience and experience building, installing and debugging storage device drivers. ...

Amazon Dedicated Cloud Engineer, ADC Non-Relational and Emerging Database Services

This is an excellent opportunity to join Amazon's world class Non-Relational and Emerging Database focused technical team in Denver, CO. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.We are seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux and automation. We need engineers who understand how to both think big and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Build, deploy and monitor AWS Non-Relational and Emerging Database Services (such as DynamoDB, ElastiCache, and Neptune) within Amazon Dedicate Cloud (ADC) regions.- Design, deploy, monitor and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.- This position involves on-call responsibilities, typically about 10 days a quarter supporting AWS services in our portfolio.A day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, launch a new service or feature, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3 years of industry experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 49 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation- This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware and 1+ years of experience with UNIX/Linux operating systems ...

ADC Engineer, AWS Database Services

This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Denver, CO, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an Systems / DevOps Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Amazon Dedicated Cloud Engineer, Region Reliability

Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you want to apply leading edge artificial intelligence technologies like Amazon Bedrock to challenging problems? Do you thrive on engineering and maintaining the largest cloud infrastructure for some of the world's most complex environments? Amazon Web Services is seeking talented Systems Development Engineers to join our Region Reliability Engineering (RRE) team. Our mission is to ensure the seamless operation of AWS’s dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions.We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale.If you’re ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we’re excited to meet you.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Innovate and Automate: Develop and implement innovative solutions to reduce repetitive tasks, building systems that minimize manual intervention, reduce cognitive load, and allow for proactive issue resolution. Build with technologies like Amazon Bedrock to reimagine reliability engineering.- Enhance Regional Reliability: Expand regional coverage for AWS’s critical services.- Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations.- Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability.- Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.A day in the lifeOn a typical day, you’ll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. You’ll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will help us reimagine and continuously improve reliability engineering.About the teamAWS Region Reliability Engineering offers the entrepreneurial feel of a start-up within one of the world’s most advanced cloud organizations. You’ll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS’s largest government customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of systems administration experience (Linux/Windows or Networking)- 2+ years of experience using debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues- Current, active US Government Security Clearance of Top Secret or above ...

Amazon Dedicated Cloud Engineer, Commerce Platform Amazon Dedicated Cloud Operations

The ADC Commerce Platform team is looking for a AWS Dedicated Cloud Engineer with a passion for continuous improvement. The team owns and operates some of the most impactful services in AWS and we are looking for someone to help us to continue to drive improvements and optimizations though automation and process optimization. Our systems development engineers work in a fast-paced environment across many disciplines, collaborating with other AWS teams to deliver cutting-edge services for our customers. Our team members own the scaling and management of services across AWS regions supporting the US Government. The ideal candidate is passionate about development and operations, and have a strong desire to learn about drive continual improvements throughout Amazon's development lifecycle. If this sounds like you lets talk!This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ADC Commerce Platform team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a solid understanding of Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.A day in the lifeOn a "typical" day, our engineers may dive deep into customer issues, service interdependencies and region specific configurations to find the root of a problem. Engineers also need to be able to investigate why a metric or system variances is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.The CP ADC Operations team supports customer sign up, bill computation, pricing, metering, discounts, cost insights, security, and fraud prevention services for AWS customers. The CP ADC Ops team is focused on enabling AWS as a whole the capability to build, interpret and process trillions of commerce events per day, often bundled with low-latency/real-time analysis to enable security and fraud detection. ADC regions like DCA and LCK are similar to the commercial regions, except that they are completely disconnected because ADC regions are isolated from the rest of AWS. This means that the ADC region operates independently, and in complete connectivity isolation from the internet, all commercial Amazon corporate, retail, and Amazon Web Services systems and services. Deploying code or troubleshooting a problem in an ADC region requires the involvement of a cleared engineer on the CP ADC Ops team.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Area Manager II - Colorado Spring, CO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Systems Development Engineer, Messaging and Streaming Services

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?The Messaging and Streams Team ADC (MAST ADC) team is looking for an AWS Dedicated Cloud Engineer to support our services. This position will be joining an established engineering team.We are looking for a technical expert who shares our passion to change the way our customers operate. MAST ADC team builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), and Simple Notification Service (SNS).Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Government. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.We are looking for smart, enthusiastic, and creative engineers with a solid background in solving hard problems that span the software development, systems engineering, and systems security disciplines. As a member of this team, you will be charged with identifying ways to improve the lives of our customers through improvements to tools, processes, and documentation. You will be a member of a team of highly motivated and talented systems developers and systems engineers improving the use of tools in both isolated AWS regions and in the AWS GovCloud regions.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

ADC Engineer, Containers/Servlerless

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. You'd work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.Serverless is one of the fastest growing teams within AWS and we are looking for technical leaders who share our passion to change the way the world computes. Serverless in Denver builds and supports fully managed services, such as ECS, Fargate, and Cloud Map. Our customers are able to build scalable, fault-tolerant containerized production systems without thinking about the needed infrastructure, capacity management, or large scaling events. Many of the hard problems of distributed systems are abstracted away by our Serverless services, so that our customers can focus on solving their business problems.The Serverless team is growing rapidly and we are looking for talented engineers who can help us create the massive scale and new programming paradigms that our customers need to be successful.The AWS Serverless team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible. In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers- Maintaining the world's most advanced cloud computing infrastructure including Amazon Web Services ECS, EKS, Fargate, ECR, and more- Investigating system variances about to affect major services worldwide and solving them proactively before impacting customers- Diving deep into service inter-dependencies and region specific configurations to find the root of a problem about to affect an entire nation- Studying and learning from industry recognized Amazon distinguished engineersA day in the lifeOn a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner).- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting and coding languages.- Current, active US Government Security Clearance of Top Secret or above. ...

Decom Manager, Data Center Operations

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team in the Amazon Dedicated Cloud (ADC) and invite cleared professionals to join our elite team. Please apply, if you are a proven technology manager with people management/development experience and the drive/vision to take AWS ADC Operations to the next level.The successful candidate will have experience managing people and teams with varying skillsets and diverse backgrounds. This manager will manage a team that provides tracking, auditing, accountability, and decommission processing of all hardware in a minimum of three geographically separated ADC data centers. The team will streamline current processes for maximum efficiency and improve any and all procedures to ensure customer data is protected at all times. In this role you will mentor people in all levels, manage the delivery of large projects and propose technical solutions to complicated problems.Customer trust is foremost for cloud services provided by AWS. Our US government customers must be guaranteed that their data will never be exposed. To ensure this, physical security of the data centers and the cradle to grave tracking of any and all storage medium types (disks, solid state disks, flash cards, etc.) are essential. This manager will hire and manage a team of hourly employees that provides tracking and auditing of all media and parts. They also manage the scanning of inventory and destruction processes using approved equipment.We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical activities with or without reasonable accommodation. These activities include the following:·Lifting and moving material up to 40 pounds each· Working in cramped and/or elevated locations· Bending, lifting, stretching, and reaching· Standing and walking for up to 8+ hours a day· Ascending and descending ladders, stairs, and gangways safely and without limitation· Work in a noisy environment· Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Key job responsibilities• Leading and supervising a Decom team of hourly employees within the ADC• Ensure overall safety and security is supported across multiple teams/shifts• Strategic planning, forecasting and resolution of problems; addressing any staffing needs• Mentoring, training and developing direct reports for career progression; appraise performance; reward and discipline employees• Write and deliver annual performance reviews to senior management• Develop, improve, and share operational best practices across all ADC regions• Work with other supporting functions and operational regions to develop performance KPI and metrics; drive throughput efficiencies by continuously improving operational processes.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- 2-years of experience hiring and managing performance of technicians to meet service level agreements, 1-year of experience working on IT hardware including repairs, assembly, manufacturing, installations or life cycle decommissioning and 1-year experience working with inventory management systems- Current, active US Government Security Clearance level of Top Secret with Polygraph ...

ADCE Manager, DBS - Relational

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.We're looking for a Engineering Manager to join our team and can based at our Seattle, WA or Denver, CO office locations.Key job responsibilities- Own the continual improvement of operations at AWS.- Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples includes creation, improvement, simplification, and elimination of processes. Knowing when to create a solution vs. improving existing tools.- Hire and Develop the Best leaders at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team.- Collaborate and learn from world-class leaders to meet world-class challenges, every day.- Work across AWS DBS Analytics Ops team to root cause operational challenges and- Hire, train, and grow new AWS DBS Analytics Ops team engineers- Drive continual improvement in systems operations through tool building and automation.- Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance.- Report on the health of these services at an executive level.- Meet with internal and external customers to develop relationships and clarify requirements and schedules.- Collaborate with and learn from world-class leaders to meet world-class challenges, every day- Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems- 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment- Current, active US Government Security Clearance of Top Secret or above ...

System Development Engineer, AWS Region Reliability Engineering

Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you want to apply leading edge artificial intelligence technologies like Amazon Bedrock to challenging problems? Do you thrive on engineering and maintaining the largest cloud infrastructure for some of the world's most complex environments? Amazon Web Services is seeking talented Systems Development Engineers to join our Region Reliability Engineering (RRE) team. Our mission is to ensure the seamless operation of AWS’s dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions.We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale.If you’re ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we’re excited to meet you.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Innovate and Automate: Develop and implement innovative solutions to reduce repetitive tasks, building systems that minimize manual intervention, reduce cognitive load, and allow for proactive issue resolution. Build with technologies like Amazon Bedrock to reimagine reliability engineering.- Enhance Regional Reliability: Expand regional coverage for AWS’s critical services.- Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations.- Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability.- Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.A day in the lifeOn a typical day, you’ll work alongside our region reliability engineers to investigate and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. You’ll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will leverage AI technologies to reimagine reliability engineering.About the teamAWS Region Reliability Engineering offers the entrepreneurial feel of a start-up within one of the world’s most advanced cloud organizations. You’ll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS’s largest government customers.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 1+ years Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- 3+ years Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Data Center Technician, Data Center Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 49 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation- This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware and 1+ years of experience with UNIX/Linux operating systems ...

ITS Support Engineer I

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.As an ITS Support Engineer you'll be the go-to expert for Amazon's corporate offices nationwide, providing essential and exceptional on-site infrastructure support to ensure productivity is uninterrupted. Amazon’s ITS Support Engineers are committed, dependable and customer focused, owning the overall IT experience ensuring our corporate offices and employees have reliable and secure technology.ITS Support Engineers have an advanced understanding of IT infrastructure technologies and devices deployed throughout Amazon. They maintain a high degree of technical aptitude over a large scope of IT software, hardware and networking disciplines. Working independently or collaborating with partner teams, vendors and contractors, they manage projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll collaborate extensively with cross-functional teams to solve and manage network related events. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose and troubleshoot cabling infrastructure and connectivity issues ensuring successful solutions. Our Engineers guide and empower both technical and non-technical Amazonians to rapidly implement workarounds, unblocking issues, so our employees maintain productivity. Key job responsibilities Partner closely with our Network Engineering and Network Technical Project Manager teams to drive efficient, seamless implementation of new designs and products through workflows Collaborate with various stake holders and vendors to lead, execute and deliver infrastructure projects Leverage technology, automating and eliminating time-consuming manual activities to improve overall operational efficiency Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities Troubleshoot cabling infrastructure and connectivity issues using best practices and methodologies Provide on-call support for high severity incidents and act as an escalation point of contact for the team Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions Travel between buildings in the local area as requiredA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. , The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 2+ years of IT client, server, and network service delivery experience- • Excellent customer facing skills- • Occasional travel required based on needs of the business ...

Software Dev Engineer II, Amazon Marketing Cloud

Do you want to work in a start-up environment with the resources of Amazon behind you? We’re building a new team the Boulder area, a rapidly emerging tech hot spot. Not only will you work with other smart, driven, innovative engineers, you’ll live in the beautiful foothills of the Rocky Mountains where there’s approximately 300 days of sunshine and a huge variety of activities to keep both your mind and body in great shape.We have an opening for a software engineer on the Amazon Marketing Cloud (AMC) team. AMC teams build a secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple data sets enabling them to make more informed decisions about their cross-channel marketing investments. The role will be focused on the services that power AMC and enable it to scale.Our services ingest billions of behavioral signals every day. Speed, scale, and accuracy are critical to our success. We work in some of the most exciting computer science domains (massive scale streaming systems, machine learning, data science, cloud native development). We build front-ends in ReactJS and back-ends with Kotlin and native AWS. We are *not* looking for an expert in any one of these particular domains (although, it wouldn't hurt). We are looking for a motivated software engineer with a proven track record of solid computer science fundamentals and building production quality software systems.If you are excited about working with the latest technologies to massively scale a new product this is the right place for you. The ideal candidate will be innovative, have great problem solving, analytical and technical skills. You demonstrate exceptional customer relationships skills and love to discover the true requirements underlying feature requests. You enjoy simplifying complex problems and tackling challenges.If this sounds like a good fit, then come help us build the Amazon Marketing Cloud.About the teamAmazon Marketing Cloud (AMC) is an advanced analytics product that is secure, privacy-safe, and dedicated cloud-based environment in which advertisers can easily perform analytics across multiple, pseudonymized data sets to take actions for their Advertising Activities. We are building capabilities where customers can perform custom measurement, media planning, targeting and optimization (deterministic and machine learning model based). This is multi-year greenfield project with exposure to direct customers, building software as a solution (SAAS) on native AWS stack, building framework to perform advanced analytics including machine. Learn more from links belowAMC: https://advertising.amazon.com/solutions/products/amazon-marketing-cloudBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Devices Pricing and Promotions

Devices Pricing and Promotions’ (DPP’s) is looking for a talented, experienced engineer to facilitate building sales automation and enablement initiatives for the global Devices sales teams. This individual will be a member of a team that is responsible for providing automation and scale to the Devices Sales and Marketing business.Software development engineer positions require both depth and breadth of knowledge in design and development, experience with agile methodologies, proficiency in a high-level language, experience building highly scalable systems involving distributed services and persistent storage. You will own the design of major deliverables and have opportunities to build them from scratch. This is a high visibility and fast-paced environment where you will make a direct impact on the customer experience and the bottom line of the company.Successful candidates are creative, innovative, and take great pride in both the deep technical contribution and the positive business results of their work. They are capable of translating high-level, ambiguous business goals into working software solutions.Key job responsibilitiesAs an SDE in this group, you will lead and mentor other talented engineers. You will be responsible for building the best customer experience, keeping latency, security, and usability in mind. You will interact with Product Managers and Designers and convert their vision into a technical solution. You will collaborate with other Software Engineers to guide the team on development best practices and set examples by using them in solutions that you build.This position requires in-depth knowledge of design and development of interactive applications. You should have experience with agile methodologies, working experience with at least one high level or scripting language, and experience building scalable and robust user interfaces. Experience with JavaScript frameworks (like vue, react, backbone, and node.js) is a must. You will own the end-to-end design of major deliverables, working closely with a team of SDEs and Data Engineers to execute them. This is a high visibility and fast-paced environment where you will make a direct impact on the customer experience and the bottom line of the company.About the teamDevices Pricing and Promotions’ (DPP’s) vision is to drive efficient growth for Devices through science-based pricing optimization and scalable execution. We simplify pricing decisions through science and services which provide automated pricing schedules, self-driving promotion execution, and an integrated UI to inspect outcomes and adjust forward looking assumptionsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Technical Infrastructure Program Manager, HVAC Design & Maintenance, Global Sustainability and Energy

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon’s Reliability, Maintenance, and Engineering organization (RME) is hiring a Technical Infrastructure Program Manager focused on Design, Operational Integrity and Reliability Maintenance of HVAC systems. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types. This role will drive continuous improvement of HVAC systems and actively participate in the design and implementation of Improvement Strategies. The goal is to increase efficiency, uptime, and provide support to operational areas with an emphasis on short- and long-term reliability improvements.This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while both depending on, and driving others to accomplish goals for our customers. The candidate will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including utilities, manufacturers and contractors to align priorities and ensure the delivery of key milestones.The successful candidate will be a subject matter expert in their field, and possess a HVAC design, construction, or reliability maintenance background, coupled with an understanding of project/construction management. This individual will be relied upon to provide technical expertise to remote customers who need technical, operational, and commercial support. This position will require proficiency in the principles of airflow distribution, a deep knowledge of HVAC sequence of operations strategies and an understanding of building codes and standards across multiple geographies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business. Key job responsibilities• Develop, execute, and manage programs focused on the implementation of sustainable HVAC and mechanical system solutions across different business units.• Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.• Oversee the delivery of capital projects related to the HVAC, from scoping and design to construction and commissioning.• Collaborate closely with internal and external stakeholders, including technology providers, internal customers, business stakeholders, and vendors, to deliver complex/cross-functional projects.• Identify and drive improvements in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.• Provide technical leadership on HVAC and mechanical system design, installation, operation, and maintenance.• Lead cross-functional teams, manage resources, and maintain project schedules and budgets.• Monitor, evaluate, and report on the performance and efficiency of HVAC systems.• Stay up to date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards.• Review engineering designs & drawings, inspection and maintenance documentation and perform vendor audit for reliability, safety and regulatory compliance.• Develop, implement, and support preventative and predictive maintenance strategies for new and existing equipment.• Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.• Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.• Develop, monitor and refine asset maintenance strategies promoting value-added preventive maintenance tasks.• Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.• Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.• Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.• Travel up to 75%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- Bachelor’s Degree in an engineering or relevant technical discipline.- A minimum of 3 years of experience in a HVAC design, asset management, operations, or reliability maintenance role in manufacturing, industrial warehouse, or commercial building environment.- Experience in managing multiple programs or projects, using effective time management skills and personal impact to drive complex activities across the organization.- Experience in design, operation or maintenance of mechanical HVAC systems, including Roof Top Units (RTU), CRAC systems, HVLS fans, exhaust fans, and other air quality and comfort control equipment.- Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications.- Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications.- Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA, and ASHRAE.- Experience, preferably in a supervisory, construction or project management role, in the installation of utilities and infrastructure in new construction and existing buildings.- Strong analytical and problem-solving skills.- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment. ...

Software Development Engineer, Frustration Free Setup

Frustration Free Setup (FFS) team is looking for a talented, experienced engineer to develop device setup solutions for Amazon and third-party products. The role focuses on creating seamless customer experiences through SDK development and cloud services integration. You will join a team responsible for setup experiences across Amazon devices (Echo, Fire TV, Fire Tablets, and Kindle) and third-party devices with Alexa integration.Software development engineer positions require both depth and breadth of knowledge in design and development, experience with agile methodologies, proficiency in a high-level language, experience building highly scalable systems involving distributed services and persistent storage. You will own the design of major deliverables and have opportunities to build them from scratch. This is a high visibility and fast-paced environment where you will make a direct impact on the customer experience and the bottom line of the company.Successful candidates are creative, innovative, and take great pride in both the deep technical contribution and the positive business results of their work. They are capable of translating high-level, ambiguous business goals into working software solutions.Key job responsibilitiesAs an SDE in this group, you will lead and mentor other talented engineers. You will be responsible for building the best customer experience, keeping latency, security, and usability in mind. You will interact with Product Managers and Designers and convert their vision into a technical solution. You will collaborate with other Software Engineers to guide the team on development best practices and set examples by using them in solutions that you build.This position requires in-depth knowledge of design and development of interactive applications. You should have experience with agile methodologies, working experience with at least one high level programming language, and experience building scalable and robust solutions. You will own the end-to-end design of major deliverables, working closely with a team of SDEs and Product Managers to execute them. About the teamFrustration-Free Setup (FFS) is an Amazon program that enables Device manufacturers to incorporate technology to make device setup as easy for customers as opening a box and powering on a device. We’ve done the hard work behind the scenes to make the customer’s experience delightfully fast and straightforward. FFS integrates into most device types - including smart speakers, cameras, TVs, and health devices. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

ADC Engineer II, AI/ML ADC

The AI/ML Amazon Dedicated Cloud (ADC) team is at the forefront of delivering artificial intelligence and machine learning solutions to our customers in isolated, air-gapped cloud environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in AI/ML technologies. With a focus on expanding AI/ML services across air-gapped cloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of innovation. Our team is committed to enabling customers to harness the full potential of AI/ML technologies, empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization.A successful ADC Engineer II joining the team will work closely with Amazon's largest and most demanding government customers to address their specific needs across a full suite of AWS AI/ML services in air-gapped cloud environments. They will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will...- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.- Love to solve problems. The ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.- Think Big. The ideal candidate will build and deploy solutions across ADC partitions and regions. You will strive to improve and streamline processes to allow for work on a massive scale.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- You are a significant and autonomous contributor supporting service builds and operations primarily in ADC partitions and regions.- You use your skills and expertise to solve difficult technical problems, seeking direction as needed when implementation is not defined.- You understand the architectures, interactions, and dependencies for the services your team supports and serve as an ADC point of contact for a subset of these services.- You create documentation, wikis, runbooks, and processes related to ADC operations and are a reviewer for others' work in this area.- You identify when ADC implementations lack high availability, performance, security, maintainability, etc. and investigate systemic patterns, determining short-term mitigations.- You are proficient at diagnosing, root-causing, and resolving difficult ADC-specific issues, leveraging your knowledge of ADC architectural differences.- You follow ADC policies for information handling, access controls, compliance, etc. and help educate others on the importance of these requirements.- You clearly communicate with customers and partner teams, fostering a constructive dialogue and seeking professional resolutions aligned to ADC needs.- You influence and contribute to technical project definition, scoping and prioritization discussions related to services in ADC partitions.- You participate in mentoring efforts for other ADC Engineers on your team.A day in the lifeEngineers in this role will work on automation, development, and operations to support AWS AI/ML services for US government customers in isolated, air-gapped cloud environments. They will work in an agile environment, attend daily standup, and collaborate closely with AI/ML teammates. They will work on exciting challenges at scale and tackle unsolved problems. They will support the U.S. Intelligence Community and Defense agencies to implement innovative AI/ML solutions and solve unique technical problems.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- Excellent communication skills and the ability to work well in a team.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...