Delivery Station Customer Service Associate, DSL

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS• High School or equivalent diploma• Previous experience in Customer Service• Ability to effectively prioritize work time to ensure efficiency• Experience with Windows Operating Systems and Microsoft Outlook• Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Program Security Officer, US Amazon Dedicated Cloud Security

Amazon Web Services (AWS) is the leading cloud provider, delivering virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community (IC).The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, and overseeing Amazon’s National Industrial Security Program (NISP). As a Program Security Officer supporting the AWS NISP, you will join a team of industry-leading security experts working with the U.S. Government to operate and continuously improve industry-leading security programs and processes in support of the IC Information Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results.AWS Security is looking for an exceptional Program Security Officer with a strong track record of supporting security programs within cleared facilities, demonstrable program/project management experience, comprehensive program security knowledge, and a deep understanding of government security programs, processes, and requirements.As a Program Security Officer at an accredited AWS site you will own the execution of multiple security disciplines in support of fast-moving classified operations and manage a wide array of projects designed to protect personnel, National Security Information, and critical infrastructure from insider and external threats. You must obsess over internal and external customers and successfully deliver support and services in an environment where priorities shift extremely fast. You must be able to operate independently to manage security projects, continuously triage and prioritize accordingly, communicate clearly and compellingly (without PowerPoint), THINK BIG and outside the box, and deliver exceptional products.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Responsible for providing comprehensive program security guidance concerning personnel, physical, operational, technical, information, industrial, counterintelligence, and computer security issues.- Create, implement, communicate, and manage security requirements at a government accredited, while providing day-to-day multi-discipline program security operations support.- Proactively identify program and physical security requirements, problems, and sound solutions to successfully sustain and enhance the security of program execution.- Maintenance of security hardware and systems employed onsite to meet government and AWS security requirements.- Develop and strengthen relationships with internal (operations staff, engineers, teammates, etc.) and external (vendors, contractors, government staff, etc.) partners to heighten security awareness and engagement.- Must be willing to share on-call rotations in support of alarms, security incidents, and critical service outages.A day in the lifeEach day is different in security and we are looking for a hard charging PSO who is looking to engage across teams, and the government o facilitate the best security program.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentor-ship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentor ship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of experience acting in a Program Security Officer/CPSO/Security Specialist/Security Manager capacity in which duties required interpreting and implementing requirements within the personnel, industrial, and physical security disciplines. - 2+ years experience with ICDs, NISPOM, and other government regulations related to classified programs. - 2+ years experience working with physical security hardware, Intrusion Detection Systems, and Access Control Systems.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

EHS Specialist, WHS DEN4

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Knowledge of OSHA regulations, specifically 29 CFR 1910- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Area Manager II - Thornton, CO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Sr. System Development Engineer, Storage Systems Team

"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion."The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. The ideal candidate for this role will have a proven track record of rapidly coming up to speed on new engineering disciplines, making impactful decisions within that space, and have experience gluing together components written by more specialized engineers to create a cohesive, well-running engineering product. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history! What you will do: You will be a member of the HWEng Storage Systems team and will interact with engineers across the company to lead the development of AWS storage servers and devices. Key Responsibilities for this position include authoring requirements specifications, system design, and development, all while testing at each phase. There are two main areas of focus for this position: software test development and integration to enable storage hardware, and system debugging for production hosts. Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customization that will directly benefit customers. Why you will love it: You will work with engineers across the company to build next-generation storage servers. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.Key job responsibilities- Must have leadership experience developing automation software, spanning across multiple teams and multiple organizations. - Must have experience designing and building system-level software at scale, with an emphasis on durability, availability, security, and diagnostics.- Must have a strong understanding of OS internals, most notably storage subsystems in a Linux-based environment.- Must have demonstrated experience with building and troubleshooting device drivers for Linux on ARM and x86.- Must have demonstrated experience debugging Linux boot and runtime problems on ARM and x86.- Desirable to have an understanding of AWS services, specifically, distributed storage systems and use of storage hardware- Must have experience hands on development of automation software in at least one modern language, such as Python, Ruby, Java, or others.A day in the lifeLead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure new storage hardware addresses data path and control path functionality needed by the EC2, EBS, and S3 teams. Work closely with internal customers to identify early any potential problems with on-boarding new storage servers into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments.About the teamSystem Development Engineers in AWS Hardware Engineering wear many hats. From orchestration tooling development, to hardware integration, to kernel driver debugging, we dive deep into problems across the breadth of AWS. The ideal candidate will have a proven track record of rapidly coming up to speed on new engineering disciplines, making impactful decisions within that space, and have experience gluing together components written by more specialized engineers to create a cohesive, well-running engineering product."*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional."BASIC QUALIFICATIONS- 5+ years of deploying and operating in a Linux/Unix environment experience- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 5+ years of non-internship professional software development experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience- 5+ years of Linux Storage experience and experience building, installing and debugging storage device drivers. ...

Hardware Development Engineer, Storage , AWS Hardware Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) Hardware Engineering (HWEng) team creates compute and storage server designs for Amazon’s innovative web services. Our designs are industry-leading in performance, frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Hardware Engineers solve challenging technology problems, and build architecturally sound, high-quality server systems and components to enable AWS to realize critical business strategies.What you will do: As a member of the Server Hardware Engineering team, you’ll be responsible for the design of our server platforms and AWS specific hardware components. You will interact with engineers across the company, and work with an interdisciplinary team to execute product designs from concept to production including design, development, validation, and the successful implementation of your work at large scale. This is a fast-paced, challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want team members who are ready for this challenge and want to reach beyond what is possible today.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for hardware customizations that will directly benefit AWS customers.Why you will love it: You will work directly with engineers across the company to build next-generation hardware. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.AWS Hardware Engineering team is seeking experienced hardware design engineers to design and build next-generation server systems, and AWS specific hardware component.Key job responsibilitiesAs Server Hardware Engineer you will be responsible for bringing new technology to our server & products as well as scaling how we operate our massive existing & rapidly growing fleet.You will collaborate with internal development teams and external suppliers to deliver new servers with industry leading performance and qualityYou will drive execution in defining and delivering new products and servicesYou will lead the integration and delivery of servers, support the development of automated monitoring, and failure analysis services to operate, debug, and scale our serversYou will work closely with other AWS software teams to tailor and operate servers solutions for the AWS environmentYou will support launching our servers into production and operating our fleet of serversAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in electrical engineering or equivalent- 2+ years of experience in server level design for compute, storage, accelerator segment or other complex product design- 2+ years experience leading ODMs and other suppliers in the product development and manufacturing processes- Experience in developing functional specifications, design verification plans and functional test procedures- Experience in board and server root cause analysis and resolution ...

Software Development Engineer II, CE Tech

Are you passionate about working on disruptive ideas and building innovative solutions? Are you drawn to take on the hardest problems, navigate ambiguity, and battle skepticism? Then this is the role for you.The CE Tech organization's mission is to make Amazon the preferred destination for customers to discover and purchase High Consideration products and services. We accomplish this by developing a deep understanding of our customers (consumers and businesses), our suppliers, and our organization. We use AI to make our engineering teams more productive and also to make the shopping experience better for our customers.Come be a part of our product development team! We are seeking a highly technical individual with strong leadership skills to help put Amazon’s products in the hands of customers all around the globe.Key job responsibilitiesIn this role, you will: - Work with other team members to investigate design approaches, prototype new technology, and evaluate technical feasibility - Work with modern web development technologies to improve customer workflows - Work with AWS technologies such as SageMaker (Machine Learning), SQS, SNS, S3, Lambda, DynamoDB, Redshift, CloudWatch, Data Pipelines, and Kinesis - Write high-quality distributed system software - Perform development and maintenance of key system features - Drive best practices and engineering excellence - Work in an Agile/Scrum environment to deliver high-quality software against aggressive schedules - Establish architectural principles, select design patterns, and mentor team members BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Principal, Business Dev – Tech, Aerospace Edge Solutions

As a Principal Technical Business Developer, you’ll have a unique opportunity to shape the development of future AWS Aerospace Edge Solutions. In this role, you will lead customers and teams to innovate and solve problems of high ambiguity and high impact. You will drive priorities and timelines. You will demonstrate exceptional management skills and technical expertise, and practical experience building large-scale distributed systems for commercial and government customers. You are data and metric driven, and obsessively concerned about performance under resource constrained environments.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance.10012Key job responsibilitiesThis role requires working with business teams across the company bringing the voice of the customer to our product and engineering teams, understanding and communicating critical business needs and how those translate into solutions. This position involves regular communication with senior leadership on status, risks and sales pipeline.Needed Skills and Abilities- Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion- Leader: Significant experience leading partner teams through trust, good judgment, decision making and data- Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way- Communicator: Ability to present to C-level executives, communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary- Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challengesA day in the lifeIn this role, you will:- Be an inventive leader, builder, and operator. - Use your experience to lead and contribute to multiple simultaneous product development efforts. - Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. - Strive for simplicity, demonstrate significant creativity, and high judgment.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 10+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- MBA- Experience developing strategies that influence leadership decisions at the organizational level- Current, active US Government Security Clearance of Top Secret or above ...

Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 49 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation- This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware and 1+ years of experience with UNIX/Linux operating systems- Active Security+ certification or ability to obtain one within 90 days of start. ...

System Development Engineer II, AWS Network Infrastructure

We are looking for seasoned system development engineer; you’re perfect if you possess a rare mix of depth in functions which involve Dev, Ops, and Customer Obsession. It's difficult to find all these characteristics simultaneously but if you have them all, you’re highly valued and a rare breed! We need these skills because you will be working with an agile team developing an ecosystem of tools that support the Global Connectivity and Infrastructure team.Ideal candidates should be obsessed with Linux/Windows and demonstrate expertise utilizing system level tools. You should also be a competent coder with a track record of implementing solutions using software that you have written in a maintainable and best practices manner. A wide range of understanding cloud architectures as associated principles will help candidates be successful in this role. If you’re interested in the position, you should have a strong customer obsession that drives you to learn about your customers and innovate. And, you should be dedicated in the techniques and research that provide a holistic view of our customers.Key job responsibilities* Design and build full-stack solutions.* Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges.* Deliver novel customer experiences by developing solutions.* Collaborate with teams across Amazon to integrate and optimize existing ad products to take advantage of Amazon's scale and reach.* Leverage your technical ability, excellent organizational and communication skills to build and solve challenging and ambiguous problems. You'll use your ingenuity and motivation to achieve results in a fast-paced environment.* Provide guidance to and mentor other SDEs in the team.* Be responsible for high quality bar, ensuring quality design reviews and robust engineering practices for automated testing and code coverage.A day in the lifeThis role is within a small, but critical team within the Global Connectivity Infrastructure Development organization. The team is building software solutions that drive increased velocity of the network acquisition and deployment processes. We must deploy and manage cloud infrastructure solutions that support these tools and we are developing new microservices that support our customers needs. About the teamWithin AWS Networking, the Global Capacity Infrastructure Development organization is responsible for connecting Amazon locations to one another, and then to the global Internet. With connections to thousands in hundreds of locations across the world, our mission is to deliver connectivity experience that sets the global standard for performance, availability, security, and cost, making Amazon the clear choice for our customers’ needs. Our team provides high-performing Internet connectivity for a wide range of use cases, such as retail, video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby ...

Sr. Systems Development Engineer, ADC Analytics

Amazon Web Service is building some of the largest distributed systems in the world, and offering them to our peculiar Dedicated Cloud customers. Amazon's database offerings like Athena, OpenSearch, Elastic Map Reduce, Glue, QuickSight, LakeFormation, and Redshift are massively scaled services that make up a critical piece of the internet today.This is an excellent opportunity for you to join Amazon's world class technical team in either Denver, CO or Herndon, VA. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.Love to code. Whether its building tools in Java or solving complex system problems in Python, the ideal candidate will love using technology to solve problems. You have a solid understanding of software development methodology and know how to use the right tool for the right job.Think Big. The ideal candidate will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.About the teamThe ADC Analytics and Big Data Services team consists of a mix of Systems Engineers, System Development Engineers, and Software Engineers. We take our company credo to heart: "Work hard. Have fun. Make history". We love what they do and instinctively know how to make work fun.We are pioneers in the arena of mechanistic improvement for the burdens associated with designing, deploying, and operating a managed service. The tools and services we build are tools that engineers want to use, instead of just being required to use.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 4+ years of deploying and operating in a Linux/Unix environment experience- Current, active US Government Security Clearance of Top Secret or above. ...

Network Deployment Engineer II, Amazon Dedicated Cloud

Amazon Web Services (AWS) is looking for a Network Deployment Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions continue to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer demand. As a Network Deployment Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.The ideal candidate should be highly autonomous, detail oriented, possess strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Deployment Engineers are expected to build or enhance tools, develop best practices, refine operational procedure, and think proactively.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Clearly communicate project status and blockers to leadership and project management.- Perform device build and cabling validation activities.- Manage cabling vendor activities and performing quality assurance activities.- Support Network Engineering deployment activities during scheduled change management windows.- Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware- Complete customer requests via Remedy trouble ticketing system- Collaborate with various stakeholders to remove project obstacles- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction- Deliver simple, sustainable and repeatable solutions and processes.- Manage work and priorities through ticketing system and workflowAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3+ years experience as a technician or engineer installing and/or troubleshooting network cabling and hardware in a data center environment; or an equivalent combination of higher education and tech related experience.- Experience with small to medium, complex project scopes and ambiguous details within work environment ...

Software Development Engineer, DCS Meglo

Help us push the availability and reliability of cloud infrastructure to new heights! The AWS Data Center Systems team builds services to monitor and data center infrastructure controls monitoring and alerting systems. Our services directly contribute to the high availability of AWS data centers and Amazon’s sustainability goals. Teams in Data Center Systems solve problems of massive metric ingestion, distributed systems/cloud computing, data visualization, anomaly detection, analytics, and graph networks.We are looking for a Software Development Engineer who is passionate about leading the architecture and development of application software that helps keep Amazon data centers running efficiently and securely. On any given day, we use Python, Java, Go, Lambda, DynamoDB, and CloudFormation, as well as other public AWS services and a host of Amazon-internal tools.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesIn this role you’ll be leading the design, development, testing and launch of new data acquisition and transport services in the data center infrastructure space. You will work with senior members and junior members in the team to build new features. You will make sure enough test has been done to maintain the quality of the delivered software. You will join the oncall rotation to help solving customer issues in the production system and drive best practices that enable a quality product. Above all, you will care deeply about the customer and delight in creating simple and elegant solutions that solve our customers’ biggest challenges.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. SDM - Ads Conversion Measurement, Ads Infrastructure and Measurement

Job summaryAmazon is investing heavily in building a world class advertising business and we are responsible for major initiatives. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a Sr. SDM, you will be 100% focused on implementing major change throughout a complex low-latency, high throughput advertising infrastructure. The conversion measurement team is responsible for harvesting on and off Amazon conversion data. They are also responsible for building new techniques to measure conversions while preserving customer privacy. You will own an end to end product, from harvesting, processing, and reporting this critical data for our customers. These services are high scale, with peak data volumes in PB of data and millions of TPS. Your team will consist of Sr. Engineering talent solving some of the hardest big data problems at Amazon. You will also be excellent at driving results, being able to build solutions for large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are responsible for defining technical design and building world-class software that pushes boundaries. About you: You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better and often disruptive solutions. You know how to work cross-functionally to create alignment and deliver results. You're a thought leader, but you don't just know how to solve the problem, you prove it by going and building the solution. You want to create value and impact the direction of entire industries. This role will involve driving products impacting many areas of our business. The individual in this role will have responsibility through the full product life cycle, from product strategy, prioritization and development to adoption and iteration with global sales and account management teams. You will directly build the next generation of Amazon's ad reporting systems. This role requires a deeply technical person that can work at this scale but also interface with business teams and ensure our platform meets the needs of our customers. We’re looking for experienced, motivated software engineering managers with a proven track record of building web applications and services. You’ll be responsible for owning, leading and delivering highly scalable systems that will be used by customers to build, manage and serve innovative ad solutions. Our team works across Amazon. We’re building a full-service, full-stack platform for end-users and other developers.With our team you’ll get the opportunity to own & lead major initiatives and build complex solutions. You’ll work with customers directly, to scope, design, implement and launch new features quickly and iteratively. We believe in teamwork and in delivering rock solid, customer focused solutions.The pay range for this position in Colorado is $220,100-$297,700; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Key job responsibilities· Collaborate with SDEs, PEs and engineering managers to develop the best technical and operational design and approach, delivering value quickly to customers without sacrificing the long-term.· Design, refine and reduce the ongoing costs of operational processes.· Report on status of platform scalability to executive management and act quickly and decisively to resolve customer-impacting issues. - Learn and deploy best OE practices at Amazon, engage with other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals.A day in the lifeYour day will typically be some combination of product vision/roadmap creation along with deeper technical reviews. System availability is our highest priority and Software Development Managers review their systems each week for operational efficiency. You'll be expected to hire a top performing team so you'll spend some portion of your day growing and mentoring talent. Finally, as a senior leader you'll be expected to present your strategic vision to stakeholders and customersAbout the teamMeasurement and Data Science (MADS) delivers scaled advertising campaign measurement and reporting. We support all Amazon ad programs including Sponsored Products, Sponsored Brands, Sponsored Display, Amazon DSP, 3P Paid Merchandising (HOTW), and Amazon Live. We serve advertisers by creating campaign measurement products and delivering performance reporting through our reporting API (hundreds of millions of queries per day) while enabling stakeholder teams to launch and measure new marketing tactics. In addition to developing new measurement and reporting, we develop the foundational architectures of scaled measurement including our compute infrastructure (100+ services, 25K+ nodes), data set storage (2 PB/day), and processing of ad, conversion, and identity events in near real time . Offline reports generated through UIs and APIs have seen 2X YoY increase. MADS is comprised of product managers, scientists, and software development contributors in Toronto, Boulder, HQ2, and Seattle.BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment ...

Mechatronics & Robotics Technician - Aurora, CO, RME

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 1+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Software Development Engineer, Data Center Systems & Automation (Facility Inventory & Topology)

Help us push the availability and reliability of cloud infrastructure to new heights! The AWS Data Center Systems & Automation team builds services to monitor and operate data center infrastructure, including Cloud Supervisory Control And Data Acquisition (SCADA) systems. Our services directly contribute to the high availability of AWS data centers and Amazon’s sustainability goals. Teams in Data Center Automation solve problems of massive data ingestion and processing, build distributed cloud computing systems, work on data visualization, anomaly detection, analytics, and graph databases. We are looking for a Software Development Engineer who is passionate about leading the architecture and development of application software that helps keep Amazon data centers running efficiently and securely. On any given day, we use Java, graph query language (Gremlin), DynamoDB, CloudFormation, CloudWatch and other public AWS services and a host of Amazon-internal tools.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.How do you know you are a good fit? You must be passionate about solving novel, complex technology problems. You enjoy ambiguity and having to cut through it to decide what gets built, how and in which order. You are looking for a team where every individual raises the bar and the bar is continuously moving up. If you are an experienced software developer interested in defining and delivering new services to help fuel the explosive growth of AWS, then this is the job for you!Key job responsibilitiesIn this role you’ll be leading the design, development, testing and launch of new data center inventory and topology services and features in the data center infrastructure space. You will collaborate with your team members and engineers on other teams. You will deliver quality software to production, ensuring best customer experience and reliability. You will join the on-call rotation to help solving customer issues in the production system and drive best practices that enable a quality product. Above all, you will care deeply about the customer and delight in creating simple and elegant solutions that solve our customers’ biggest challenges.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Systems Development Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical expert to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Development, Operations, Networking, and Systems Engineering then we are waiting for your application. Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Please reach out to Josh Sacks at sacksjo@amazon.com for more information.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above. ...

Embedded SDE, Amazon Branded Connected Devices

Amazon Branded Connected Devices aims to make advanced smart home technology accessible and user-friendly for everyone. In this role, you will develop a new portfolio of smart home devices that provide contextual awareness to Alexa, enabling it to sense the home environment and adjust appliances, temperature, and lighting for enhanced customer comfort. You will work on cutting-edge technologies and devices, creating new experiences that allow users to interact with the physical world more meaningfully and efficiently. Your work will directly impact the overall customer experience for millions of users worldwide.Key job responsibilitiesDevelop software for:-Embedded systems-Mobile applications-Cloud servicesParticipate in full software lifecycle:-Gather requirements-Design solutions-Write code-Conduct tests-Integrate components-Support operations-Collaborate with team members effectively-Lead technical initiatives and communicate clearlyCreate and maintain:-Technical documents-Source code-Test suites-Build processes-Problem-solving reportsA day in the lifeSDEs at Amazon work in a fast-paced, talented team to develop innovative new-to-world product experiences that customers love and use daily. Daily activities include authoring and reviewing high quality design documents and code (C/C++, python, and build scripts). They work on creating and testing devices and services, often dealing with embedded systems with challenging resource constraints and performance requirements. About the teamThe Amazon Branded Connected Devices (ABCD) team develops embedded, backend, and app software for Amazon's smart home devices like Smart Plug, Echo Glow, and Air Quality Monitor. Their vision is to create intelligent and convenient smart home devices that enhance efficiency. The team prioritizes work-life balance, recognizing its importance for overall happiness and fulfillment.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer II, Measurement, Ad Tech, and Data Science (MADS)

Are you excited about operating at Internet scale? Do you want to work at the intersection of Machine Learning, Data Science, and Causal Inference? Do you like inventing, growing and learning from the world-class engineers and scientists? If so, we want to hear from you!Key job responsibilitiesYou will be responsible for designing and developing software products that will provide measurement data to a wide set of users across all of Amazon's advertising suite. You will be able to demonstrate a variety of approaches and design patterns and have a demonstrated competence in designing maintainable and scalable software written in a high-level language. You'll work with Data & Applied Scientists, Economists, and other senior technical leaders who are advancing measurement science and causal inference. You will show your ability to adapt to changing technical environments and devise creative solutions to vexing software problems. You will encounter some of the toughest and most inspiring technical challenges of your career as you build petabyte-scale services, invent new big data paradigms, and scale for growth.A day in the lifeWe measure the effectiveness of ads through a range of causal measurement and modeling techniques, including scientific experiments and ML. We do this to enable advertisers to optimize ad spend and allocate budgets effectively by providing accurate, actionable and timely causal measurement for all Amazon ad products. We use a combination of deterministic and modeled measurement techniques to produce the estimates that are fast, accurate, and actionable. We apply the latest AWS big data and machine learning technologies on over 50 billion new events per day, operating petabyte size clusters. We constantly invent on our event-driven architectures to stay ahead of growing scale.About the teamThis team is building the core causal measurement and modeling capabilities serving all Amazon Ads. We work with a variety of systems and languages: combining AWS services like EMR, Kinesis and AWS Batch, with open source technologies such as Spark, Presto and PyTorch.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...