System Development Engineer, STRADA ADC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Amazon is seeking a Linux/Unix Systems Administrator/Engineer with the ability to automate day to day tasks and develop/build software and/or services from the ground up. A good candidate must have strong Linux/Unix Systems Administration knowledge, including shell scripting, and a proficiency in at least one development language. They must be able to think at “Amazon scale” to solve problems in permanent, sustainable, and scalable ways. With an eye toward utilizing the best solution over the quickest solution. At Amazon scale, Network Engineers rely on an ever increasing number of tools to manage thousands of network devices that support AWS services. Our Systems Team manages the hundreds of tools/services and components that the Network Engineers rely on to keep the network operational. This includes systems that track loss and incident correlation, scaling and building of new and existing network devices, and a full suite of monitoring tools. Many of these tools provided integrations with one another to give a broad to in depth view of the status of the network and aid in troubleshooting. The Systems Development Engineers on the team are responsible for maintaining the network tools/systems described above within US GovCloud and other US Government air gapped regions. This includes troubleshooting problems with systems and services, regular deployment of new versions of the systems and their subcomponents, deployment/system validation and testing, service monitoring, standing up new services/tools, etc. The team works with many different internal Software Development teams to drive improvement of the systems/services within the team's scope. It is important to be able to work collaboratively and independently to investigate and document issues and create solutions to solve them at scale. Do you: - Calmly and quickly diagnose and fix critical systems failures in high pressure situations? - Manage and grow innovative, production-quality tools to solve real operational problems, in Python, Perl, Ruby, Shell, Java, etc.? - Investigate complicated technical issues scientifically and thoroughly, and assist in fixing them so they don't come back? - Understand how a modern, cloud-hosted application stack works from top to bottom? - Know how to provide technical solutions to real business problems in a global organization? If you’re a customer-focused System/DevOps Engineer who would like to contribute to a critical success story, we would love to hear from you! Over a million customers rely on Amazon Web Services (AWS) network for building and running their applications and businesses. Our customers success depends on our world-class network infrastructure, and our network depends on our systems team! Physical requirements: - Must be able to work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs. - The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. - Travel to data center/systems sites and Amazon/customer offices as needed. - Experience dealing with customers during problem resolution and operating efficiently under pressure This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret or above ...

DCO Technician, Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraphKey job responsibilitiesYou will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:- Lifting and moving material up to 49 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in a noisy environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation- This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Current, active US Government Security Clearance of TS/SCI with Polygraph- Associate's degree in IT-related field or equivalent professional or military experience- 2+ years of experience with server hardware- 1+ years of experience with UNIX/Linux operating systems- Active Security+ certification or ability to obtain one within 90 days of start. ...

ADCE Associate, Region Reliability

The AWS Intelligence Initiative program is hiring cleared builders for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Builders undergo an intensive 3-6 month training and development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program’s alumni. We are seeking highly motivated builders who are focused on learning operational excellence and troubleshooting complex system operations, interested in building an understanding of Linux, networking and general knowledge of cloud services. Upon graduation from our program, builders grow into engineering roles as part of the AWS Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You are learning to execute on well defined technical implementations following a Standard Operating Process and learning from more experienced builders around you. You will build a general understanding of operational risks and learn how to avoid taking unnecessary risks. After gaining technical experience you may begin to identify operational concerns and resolve or escalate concerns in a timely manner.This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will become an AWS Services platform diagnosis, response, measurement, and automation expert. You will support and simplify the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesThis position is perfect for you if you:- Would like to gain a deeper understanding of AWS service teams, capabilities, and functionality.- Regularly seek simple ways to approach complex issue or processes.You will have the opportunity to:- Explore the inner workings of AWS and how its services communicate.- Engage other AWS engineers world-wide to deploy, configure, and troubleshoot 150+ services.- Express your creative, innovative ideas to make our team even more awesome!- Provide invaluable support to the U.S. Intelligence Community.A day in the lifeAs an ADCE Associate, you will be learning how to play a crucial role in ensuring the smooth and efficient operation of our AWS infrastructure. Your primary responsibility will be to execute a defined set of operational tasks on a schedule, and learning how to identify any ineffective processes or technical implementations that may be hindering performance, availability, or maintainability. You will learn how to understand operational risks and avoid taking unnecessary risks. You will work with more senior engineers that identify operational concerns, and gain familiarity with how teams are responsible for resolving, mitigating, or escalating them in a timely manner. Supporting mission critical workloads involve being present in a Remote Managed Facility (RMF) 5 days a week to execute on your assigned tasks. Over time you will gain the ability to execute on narrow, well-defined workflow processes and become familiar with the application of available tooling. An ADCE Associate will learn to resolve most straightforward blockers by leveraging existing runbooks, and effectively communicate any issues that may arise to peers and leaders. On this team, you may also learn how to identify the root cause of issues and ways of how to provide feedback to workflow owners. You will grow into understanding strong operational and troubleshooting skills, as well as the ability to work independently on defined tasks and collaborate effectively with cross-functional teams.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONSExperience troubleshooting and debugging technical systems1+ year/s work experience requiring a security clearanceCurrent, active US Government Security Clearance of TS/SCI with Polygraph ...

Software Development Engineer II, CE Tech

Are you passionate about working on disruptive ideas and building innovative solutions? Are you drawn to take on the hardest problems, navigate ambiguity, and battle skepticism? Then this is the role for you.The CE Tech organization's mission is to make Amazon the preferred destination for customers to discover and purchase High Consideration products and services. We accomplish this by developing a deep understanding of our customers (consumers and businesses), our suppliers, and our organization. We use AI to make our engineering teams more productive and also to make the shopping experience better for our customers.Come be a part of our product development team! We are seeking a highly technical individual with strong leadership skills to help put Amazon’s products in the hands of customers all around the globe.Key job responsibilitiesIn this role, you will: - Work with other team members to investigate design approaches, prototype new technology, and evaluate technical feasibility - Work with modern web development technologies to improve customer workflows - Work with AWS technologies such as SageMaker (Machine Learning), SQS, SNS, S3, Lambda, DynamoDB, Redshift, CloudWatch, Data Pipelines, and Kinesis - Write high-quality distributed system software - Perform development and maintenance of key system features - Drive best practices and engineering excellence - Work in an Agile/Scrum environment to deliver high-quality software against aggressive schedules - Establish architectural principles, select design patterns, and mentor team members BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, Amazon DSP Supply & Supply Quality

Amazon is continuing to invest in its Worldwide Online Display Advertising business to tap into the growing online advertising market. Amazon is using its first class technology, unique user data, and cross-device user identification to become the go-to solution for the world’s largest advertising agencies and advertisers. To meet this goal, Amazon is investing in our proprietary Amazon Demand Side Platform (DSP). The DSP Engineering team within Multichannel Advertising is building the next generation of products and services that will fuel the growth of Amazon’s advertising business. The DSP team owns the web app for advertisers to place orders for programmatic ad campaigns on Amazon and most other sites across the Internet. Think order management including capturing limit prices, targeting customer segments, spreadsheet-style inline editing, bulk order editing, integration with algorithms, and connectivity to advertising exchanges. Key job responsibilities Job Responsibilities: We’re looking for talented full stack senior software engineers who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products drive marketing investments into Amazon by giving advertisers the controls and data necessary to prove the efficacy of Amazon advertising and retail promotion programs to eCommerce and brand advertisers. In this role you influence design and deliver solutions for significant portion of our advertising business focused on the needs of the most sophisticated advertisers representing some of the best-loved brands in the world. Our goal is to provide a frictionless campaign management experience to customers by implementing customer-facing features and enabling other development teams to build functionality. We seek to simplify and minimize the steps to create and optimize campaigns. Impact and Career Growth: You’ll be responsible for owning, designing and delivering highly scalable systems that will be used by advertisers to build, manage and serve beautiful, innovative ads. Our team works across Amazon to target ads to Desktop, Mobile, and Kindle devices using innovative formats for Display, Video, and Audio ads. We’re building a full-service, full-stack advertising platform. You’ll work as part of an agile dev team together with product managers to scope, design, implement, test and launch new features. You enjoy innovation, simplifying complex problems and tackling tough challenges. Sound like a good fit? BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Cloud Consultant, ProServe Variable WWPS

Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesWe are looking for someone who will:- Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience implementing AWS services in a variety of distributed computing environments- 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience- 1+ years of software development tools and methodologies- Experience implementing information systems aligned with the Joint Special Access Program Implementation Guidance- Technical degree or equivalent experience- Current, active US Government Security Clearance of Top Secret or above ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. To keep our 24/7 operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team. The LPS leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The LPS reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the Operational team, and cross functional teams throughout the organization. This position is site based however may need to support multiple business units with local travel up to 25%.Key job responsibilities* Conduct confidential investigations and prepare prompt written reports of theft, fraud, and workplace violence/critical incidents* Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards* Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. Includes flexibility in working weekends and/or overnight shifts as necessary to needs of the business* Travel up to 25% including one week in Phoenix, AZ for Global Security Operations OnboardingA day in the lifeAs a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, data analytics, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* 1+ years of application experience with MS Office Professional Suite, including Excel to manipulate and analyze data* Workplace incident mitigation or de-escalation and Business Continuity planning experience ...

Facility Operations Center Engineer, ADC InfraOps FOC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we're working to be the most customer-centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center’s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.The ideal candidate should have a basic understanding of Infrastructure, have proficient computer and communication skills. The successful candidate will be responsible for providing assistance and support to the onsite operations teams. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the place for you!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Able to properly respond, acknowledge, investigate, and dispatch critical alarms- Monitor the facility infrastructure platform- Perform change management tasks- Create and issue tickets- Follow verbal and written directions- Have an intermediate level of understanding of critical infrastructure- Proficient computer and communication skills- Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts) A day in the lifeThe Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications.The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations.About the teamThe Facility Operations Center (FOC) is a singular support team which proactively monitor the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, Catcher, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform on a 24x7x365 basis.We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 1+ years of customer facing IT role or physical security systems/infrastructure work experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Sr Systems Development Engineer, ADC2S

Would you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services is seeking top industry technical expert to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical expert for one of the largest compute services on the planet; if you possess that rare mix of depth in Development, Operations, Networking, and Systems Engineering then we are waiting for your application. Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Current, active US Government Security Clearance of Top Secret or above. ...

Facility Operations Center Engineer, ADC InfraOps FOC

At Amazon, we're working to be the most customer-centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center’s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.The ideal candidate should have a basic understanding of Infrastructure, have proficient computer and communication skills. The successful candidate will be responsible for providing assistance and support to the onsite operations teams. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the place for you!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Able to properly respond, acknowledge, investigate, and dispatch critical alarms- Monitor the facility infrastructure platform- Perform change management tasks- Create and issue tickets- Follow verbal and written directions- Have an intermediate level of understanding of critical infrastructure- Proficient computer and communication skills- Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts) A day in the lifeThe Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications.The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations.About the teamThe Facility Operations Center (FOC) is a singular support team which proactively monitor the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, Catcher, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform on a 24x7x365 basis.We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent- Experience documenting technical customer issues- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 1+ years of customer facing IT role or physical security systems/infrastructure work experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Technical Infrastructure Program Manager, HVAC Design & Maintenance, Global Sustainability and Energy

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon’s Reliability, Maintenance, and Engineering organization (RME) is hiring a Technical Infrastructure Program Manager focused on Design, Operational Integrity and Reliability Maintenance of HVAC systems. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types. This role will drive continuous improvement of HVAC systems and actively participate in the design and implementation of Improvement Strategies. The goal is to increase efficiency, uptime, and provide support to operational areas with an emphasis on short- and long-term reliability improvements.This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while both depending on, and driving others to accomplish goals for our customers. The candidate will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including utilities, manufacturers and contractors to align priorities and ensure the delivery of key milestones.The successful candidate will be a subject matter expert in their field, and possess a HVAC design, construction, or reliability maintenance background, coupled with an understanding of project/construction management. This individual will be relied upon to provide technical expertise to remote customers who need technical, operational, and commercial support. This position will require proficiency in the principles of airflow distribution, a deep knowledge of HVAC sequence of operations strategies and an understanding of building codes and standards across multiple geographies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business. Key job responsibilities• Develop, execute, and manage programs focused on the implementation of sustainable HVAC and mechanical system solutions across different business units.• Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.• Oversee the delivery of capital projects related to the HVAC, from scoping and design to construction and commissioning.• Collaborate closely with internal and external stakeholders, including technology providers, internal customers, business stakeholders, and vendors, to deliver complex/cross-functional projects.• Identify and drive improvements in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.• Provide technical leadership on HVAC and mechanical system design, installation, operation, and maintenance.• Lead cross-functional teams, manage resources, and maintain project schedules and budgets.• Monitor, evaluate, and report on the performance and efficiency of HVAC systems.• Stay up to date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards.• Review engineering designs & drawings, inspection and maintenance documentation and perform vendor audit for reliability, safety and regulatory compliance.• Develop, implement, and support preventative and predictive maintenance strategies for new and existing equipment.• Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.• Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.• Develop, monitor and refine asset maintenance strategies promoting value-added preventive maintenance tasks.• Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.• Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.• Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.• Travel up to 75%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- Bachelor’s Degree in an engineering or relevant technical discipline.- A minimum of 3 years of experience in a HVAC design, asset management, operations, or reliability maintenance role in manufacturing, industrial warehouse, or commercial building environment.- Experience in managing multiple programs or projects, using effective time management skills and personal impact to drive complex activities across the organization.- Experience in design, operation or maintenance of mechanical HVAC systems, including Roof Top Units (RTU), CRAC systems, HVLS fans, exhaust fans, and other air quality and comfort control equipment.- Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications.- Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications.- Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA, and ASHRAE.- Experience, preferably in a supervisory, construction or project management role, in the installation of utilities and infrastructure in new construction and existing buildings.- Strong analytical and problem-solving skills.- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment. ...

Senior UX Designer, Amazon Devices Online Shopping Experience, NA Sales & Marketing

We're seeking a Senior UX Designer who is passionate about leading the creation of innovative tools that enable rapid organizational scaling while delivering great customer value. The ideal candidate will be a strategic thinker with a proven track record of understanding and solving complex user pain points for internal tools teams. As a key member of the Amazon Devices UX & Customer Insights team, you'll spearhead the strategic and tactical design of tools that enable the Devices organization to scale and automate demand planning, promotion services, and forecasting efforts across a wide range of Amazon Devices, including Echo & Alexa devices, Fire TV, Fire Tablets, Kindle E-readers, and Ring and Blink Home Security products.You will tackle challenging internal tools user problems and work to design best-in-class user experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced environment. As a UX Designer for Scaling Tools & Software, you will work with Product Managers, Software Engineers, Machine Learning Scientists, Strategic Planners, and User Researchers to help drive innovation for new and optimized prediction, simulation, and personalization services.Your role will involve creating simple, fluid, and visually appealing experiences that streamline workflows for internal customers. You'll lead the design process to support innovation in machine learning models, science, and technology to automate or augment current workflows. With partnership from key team members, you'll design elegant data visualizations that assist users in making informed business decisions driving billions in revenue annually.We're looking for someone who is detail-oriented and passionate about user experience. You should be comfortable working in a fast-paced, startup-like environment and be eager to learn how to translate business needs into user-focused solutions. While your work will primarily focus on desktop experiences, you should be interested in expanding features across multiple devices.The ideal candidate for this position will be able to visualize experiences both conceptually and in the abstract, translating them into solid design deliverables that meet customer goals and business requirements. You should be responsive, flexible, and able to work collaboratively in an open peer environment. Informed by research and data, you will explore multiple design solutions to given problems or features, communicating these solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.Key job responsibilities* Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, using business requirements, customer research, and iterative feedback to develop scenarios, use cases, and high-level requirements.* Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications.* Develop and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions.* Develop and maintain detailed design patterns that scale for your team and influence other designers.* Lead brainstorming sessions and give presentations to partners and stakeholders to drive design, demonstrating features and flows.* Understand and respond to data (metric tests, usability studies, usage data), using that to inform future design decisions.* Drive measurable improvements in user efficiency and satisfaction for internal tools* Manage relationships with diverse stakeholders across the organizationAbout the teamThe Amazon Devices UX & Customer Insights Team defines and builds e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement, and designs internal software and tools to simplify and automate processes that enable the Devices organization to scale and continue to delight our customers. We are a multi-disciplinary group of UX designers, researchers, and prototypers that envision, create, and execute solutions end to end. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Knowledge of best practices for information architecture and design ...

Mechatronics & Robotics Technician - Thornton, CO

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems ...

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment, Fiber Deployment, GCID

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Ever wonder what it takes to run the largest cloud network on the planet? At AWS, we are reinventing the way to operate hyper scale networks. This is made possible by services and systems that consume trillions of datapoints and measurements a day, automatically identify issues, and take automated action to mitigate or remediate the problem. An ecosystem of services manages configurations, real-time state and incidents for millions of devices that compose the AWS network.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyperscaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.· Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.· Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.· Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.· Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.· Periodically report on the overall network development program status across the assigned region.· Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.· Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.· Interact with engineers, technicians, vendors and senior management on a daily basis· Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers· Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.· Coordinate access and approvals to security-regulated sitesA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a fulltime remote job. Physical inspections and learning the technical standards for oustide and inside fiber plant is required.About the teamAbout the teamWorking at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02wWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Data Engineer, DS2-Science & Data Technology team

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?The Team: How often have you had an opportunity to be a founding member of a team that is solving a significant problem through innovative technology? Would you like to know more about how we are envisioning the use of data analytics, machine learning, AI and linear programming to solve these problems? If this sounds intriguing, then we’d like to talk to you about a role on a new Amazon team that's tackling a set of problems requiring significant innovation and scaling.We are seeking a Data Engineer with strong analytical, communication and project management skills to join our team. Working closely with business stakeholders, software development engineers and scientist colleagues, you will design, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping Amazon Device to provide customer great products and keep the data secure. You will work with the most complicated data environment, employ right architecture to handle big data and support various analytics use cases, including business reporting, production data pipeline, machine learning, optimization models, statistical models, simulation, etc. Your work will have a direct impact on the day-to-day decision making in the Amazon Devices Sales & Operations Technology, and end customers. You are an individual with outstanding analytical abilities, excellent communication skills, good business understanding, and technically savvy. The successful candidate will be an analytical problem solver who enjoys diving into data, is excited about solving ambiguity problems, can multi-task, and can credibly interface between technical teams and business stakeholders.Key job responsibilities1. Design, implement and support an analytical data infrastructure using AWS technologies2. Build robust and scalable data integration (ETL) pipelines using SQL, and AWS data storage technologies like Aurora, Red Shift etc.3. Design and develop Analytics applications using modern scripting languages (Python, R, PHP, etc) supporting critical business functions.3. Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.4. Lead architecture design and implementation of next generation BI solution5. Continually improve ongoing reporting and analysis processes, automating or simplifying self-service modeling and production support for customers.About the teamOur team's north star is to empower the device software and services organization, along with its business partners, to make accurate and well-contextualized decisions quickly, helping them focus on delivering the best possible device customer experiences. We achieve this by integrating business intelligence and machine learning into human and system decision flows through scalable, configurable, and reusable foundational services.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

ADC Engineer, AWS Database Services

This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Denver, CO, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an Systems / DevOps Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applyingBASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years of systems administration experience (Linux/Windows).- Experience working with scripting languages.- In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Area Manager II - Thornton, CO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon Dedicated Cloud Engineer II, Files, Edge, and Data Streaming

The Amazon Dedicated Cloud, AWS for government, team is hiring a cleared Cloud Engineer to join the team. Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?The FEDS Data Streaming team in Denver builds and operates Kinesis Data Streams (KDS), Amazon Data Firehose (ADF), Managed Streaming for Kafka (MSK), and Managed Service for Flink (MSF). We also troubleshoot critical issues for messaging services such as Simple Queue Service (SQS), Simple Notification Service (SNS), and Amazon Message Broker (AMQ). We are seeing exciting growth in the ADC User Community as builders migrate toward serverless data processing applications, which are fueled by our services. These services require talented and versatile engineers to scale seamlessly with unpredictable traffic, feed AI/ML models with real-time information, and abstract continuous optimizations to each services’ underlying system architecture. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Reach out to Kelli Sievers, ksievers@amazon.com if you have any questions.Key job responsibilitiesThis position is perfect for you if you’re interested in creating tools and automation so that engineers can be as hands-off as possible for deployment and maintenance activities. We want our services to be as automated as possible, and that can only be done by having professionals who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. This professional should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.A day in the lifeEvery day is Day 1 at Amazon. On a typical day, our Amazon Dedicated Cloud Engineers (ADCE) will support AWS Storage and Data services engineering and operations by completing activities including but not limited to:- Region and feature builds- Manage and monitoring systems health and status- Provisioning devices, assisting with data ingestion, and device cleaning- Troubleshooting device, network, and/or configuration related issues- Identifying, documenting, and communicating engineering and operations recommendations to team members - Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans- Providing on-call support when necessaryAbout the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 3+ years Linux systems administration experience- 3+ years technical troubleshooting/support experience- 2+ years of networking experience (TCP/IP)- Current, active US Government Security Clearance of Top Secret or above ...

Software Development Engineer II, Advertising Products and Tech

Are you passionate about using Big Data to build customer trust and grow new business? Global advertisers rely on our team's performance insights to drive future investment in Amazon's Advertising Platform and improve the relevance of ads shown to customers.We’re looking for strong Software Engineers that can build upon technologies such as Elasticsearch, Spark, Hive and Presto, as well as AWS services like Elastic Map Reduce (EMR), Redshift, Kinesis and DynamoDB to build the next generation of our analytics and visualization platform. If this sounds interesting we’d love to hear from you!Amazon is well positioned to grow its share of a fast growing online advertising industry due to its unique assets - e-commerce data, service oriented architecture, and startup culture. Be part of a team of industry leading experts that builds and operates one of the largest big data analytics platform at Amazon. Amazon is applying the latest big data technologies available to change the way marketers purchase, track, measure, and optimize their advertising spend. We apply these technologies on terabytes of data (over 10B new events per day) and operate clusters that push scalability limits of the existing technologies. We seek to measure every possible signal indicating impact of advertising to provide the most objective result of marketing spends.This role will involve designing and developing software products that impact many areas of our business. The individual in this role will have responsibility help define requirements, create software designs, implement code to these specifications, provide thorough unit and integration testing, and support products while deployed and used by our stakeholders.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Enterprise Support Manager, ES - Amazon Dedicated Cloud

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting global financial services companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in the financial services space and directly with the engineering teams within Amazon developing these new capabilities.The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you!You will be surrounded by people who are incredibly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while your team:· Manages assigned Enterprise accounts and oversee support cases· Completes analysis and presents periodic reviews of operational performance to customer· Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning· Makes recommendations on how new AWS offerings fit in the company architecture· Advocate for customer features and requirements within AWS (be their voice internally)· Participates in customers meetings (onsite or via phone)· Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns.· Works directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThe Americas Public Sector (AMER-PS) Enterprise Support team is comprised of Enterprise Account Engineers (EAEs) and Enterprise Support Managers (ESMs) who hail from various Public Sector backgrounds. We seek a diverse talent pool with different technical backgrounds, perspectives and experiences to shepherd our Enterprise Support customers through their cloud journey. Public Sector entities often operate differently than Commercial/private sector in the ways they procure, adopt, accredit, and deploy technology. Our emphasis on serving these customers and their specific needs allows tailoring the Enterprise Support product to best suit them. BASIC QUALIFICATIONS- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 6+ years of technical engineering experience- 4+ years managing technical teams- Passionate about customers and new technology- Experience working with enterprise software companies ...