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One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Key job responsibilitiesResponsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer obsession, which is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence (AI) and machine learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions.The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct Application Programming Interfaces (APIs) to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.Key focus areas include:- Task-Oriented Dialog Systems: Building reliable, scalable, and adaptive LLM-based agents for understanding intents, determining eligibilities, making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies.- Lifelong Learning: Researching continuous learning approaches for injecting new domain knowledge while retaining the model's foundational abilities and preventing catastrophic forgetting.- Agentic Systems: Developing a modular agentic framework to handle multi domain conversations through appropriate system abstractions.- Complex Multi-turn Instruction Following: Identifying approaches to guarantee compliance with instructions that specify standard operating procedures for handling multi-turn complex scenarios.- Inference-Time Adaptability: Researching inference-time scaling methods and improving in-context learning abilities of custom models to enable real-time adaptability to new features, actions, or bug fixes without solely relying on retraining.- Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent hallucinations and ensure high-fidelity responses.- Policy Grounding: Investigating techniques to align bot behavior with evolving company policies by grounding on complex, unstructured policy documents, ensuring consistent and compliant actions.- End-to-End Dialog Policy Optimization: Researching alignment approaches to optimize successful dialog completions.- Scalable Evaluations: Developing automated approaches to evaluate the quality of experience, and correctness of agentic resolutions.Key job responsibilities- Research and development of LLM-based chatbots and conversational AI systems for customer service applications.- Design and implement state-of-the-art Natural Language Processing (NLP) and ML models for tasks such as language understanding, dialogue management, and response generation.- Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.- Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.- Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.- Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.- Collaborate with internal and external research communities, participate in conferences, and contribute to publications to advance the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt to a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative and learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and on associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Amazon is seeking a Manager, Content Management to join the growing Strategic Storytelling Unit within the Sellers External Relations (SER) team. The Manager, Content Management will lead the implementation of a new organization wide (DAM) Digital Asset Management System helping drive efficiencies, and lead the management, curation, metadata, sharing, organization and surfacing of creative assets, including but not limited to videos, photos, design, and motion graphics. This leader will establish product best practices and most importantly will lead change initiatives and implement solutions that benefit cross-team collaboration and functionality, both internally and externally. They will develop clear processes and communicate with teams effectively for adoption of use while adjusting for improvements and embracing cutting-edge tools and technology (such as AI) to make content management operations workflows more streamlined and time and cost efficient. In addition to working with colleagues within SER, the role will require building relationships across the Selling Partner Empowerment, Communities and Trust (SPECT) organization, with cross functional stakeholders as well as with the external agencies and partners that support key marketing objectives. They will partner to create and implement a new digital asset management best practices playbook to develop standards for the team and the organization.Key job responsibilities•Own digital asset management (DAM) workflow and management, across the enterprise to advise on content management best practices, processes, technologies and ensuring compliance of media use and efficiencies of scale•Lead and support a team of Content Managers. Mentor, empower and foster critical thinking, and innovation•Leverage new tools and technologies to make asset management operations more efficient. Introduce new tools and technologies to stay current with industry trends•Communicate and teach best practices across the organization for end-user support across the teams•Develop data ROI including own metrics/dashboards of incoming and outgoing assets and reporting•understanding coding languages including PythonAbout the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers) with the goal of improving their perception of the experience and benefits of selling in our store.BASIC QUALIFICATIONS- Bachelor’s degree in Marketing, Library Sciences, or related field- 7+ years’ working within media management and leading processes- Experience organizing and managing large sets of assets across an ecosystem of tools linked to a DAM (Digital Asset Management) (Cantemo), and fulfilling asset requests in a fast-paced, deadline- driven creative environment.- Experience working with Cloud storage, remote Editing environments and various types of CMS’- 5+ years’ experience on a creative team in an ad agency or corporate marketing department ...

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Kindle, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history. The Role We are looking for a talented and passionate Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. In this role, you will be responsible for system architecture and development of new features for embedded systems across multiple product and technology spaces (Alexa devices, IoT devices, etc.). You will join a team whose mission is to ensure that state-of-the-art technologies that serve the customer can be supported via flexible software architectures, OS and Hardware Platform abstraction, testability, and scalability across multiple device types. You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You will Investigate, prototype and deliver new and innovative system solutions, participate in design reviews, API development, and documentationYou love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Legal is looking for a talented compliance specialist to support its Ring, Blink, Key, and Sidewalk businesses, working from Ring’s Hawthorne office in the Los Angeles area. You will work on regulatory and litigation compliance and our global privacy and data protection program and a broad range of other areas: operations, international expansion, product development, go to market, marketing, advertising, and more. Our work is intellectually challenging, exciting and fast-paced. Developing innovative solutions to novel legal questions is part of our daily business. Like everyone at Amazon, we’re passionate about our customers.The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. This role is an excellent opportunity to work in a stimulating environment with a collaborative team.Key job responsibilities• Implementing our regulatory, litigation, and global privacy and data protection compliance programs and processes• Counseling product and engineering teams in the areas of privacy, cybersecurity, consumer protection, product marketing, intellectual property, and digital media• Reviewing customer-facing assets, such as product marketing, press releases, customer support scripts• Creating and implementing legal tools, guidelines, training and process improvements• Assisting legal team with research and managing cross-functional projects as assigned• Working with U.S. and non-U.S counsel• Providing support to the business on other legal matters on an as-needed basis• Some travel, domestic and international, may be requiredBASIC QUALIFICATIONS- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Southwestern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects ...

Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a home for buzzworthy original content, including The Boys, Reacher, Summer I Turned Pretty and Saltburn, we also serve as an entertainment destination to view live sports, watch other streamers, rent/purchase titles, and dive into our extensive library of content. Extending beyond the Prime Video platform, Amazon provides a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a uniquely positioned place to develop and grow professionally. Prime Video is seeking a Marketing Project Manager to establish process and solutions to steward the development and execution of projects for the marketing strategy team, including portfolio planning, media analytics, and media partnerships. This candidate will be responsible for defining project scope, developing workbacks, conducting cross functional intake and keeping all parties on task to meet deadline. Example projects include, but are not limited to, monthly/quarterly marketing business reviews, marketing plan of record, and budget/investment tracking. A strong candidate applies rigor and builds structure to our processes, looking around corners to find solutions that improve team effectiveness and efficiency. Key job responsibilities- Develop and manage process for projects and be accountable for delivering against goals/objectives- Identify key requirements for cross-functional teams and external partners - Analyze, evaluate, and overcome project risks, and produce reports for managers and stakeholders - Manage data inputs for measurement and analytical tools, as well as financial reporting- Aid in recurring data pulls to support business and marketing insights mechanisms- Employ solutions and project management tooling to improve and streamline workflow BASIC QUALIFICATIONS- Knowledge of project management tools- Experience using data and metrics to drive improvements- 4+ years project management experience, preferably working on marketing initiatives- Experience developing executive level recaps- Experience collaborating with and influence both internal and external agency stakeholders ...

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you excited about developing generative AI and foundation models to revolutionize automation, text generation, and machine learning at scale? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon BuilderWorks we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class builder experience - at Amazon scale.This role is for the Data Reserach Org for Insights Development (DROID) Science team which has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Stores, Devices, and Other (SDO) organization. These solutions typically utilize machine learning and GenAI techniques, applied to text, sequences of events, wikis, or customer input from existing or new tooling. The team is comprised of scientists, who develop machine learning and deep learning solutions, analytics, who evaluate the expected business impact for a project and the performance of these solutions, and software engineers, who provide necessary support such as annotation pipelines and machine learning library development.We are looking for an Applied Scientist with expertise in GenAI. You will work alongside other scientists, engineers, product managers and various stakeholders to deploy models at scale across a diverse set of initiatives. If you are a self-motivated individual with a zeal for customer obsession and ownership, and are passionate about applying science for real world problems - this is the team for you.Key job responsibilities- You will be part of a team of scientists and engineers and will work on scaling systems to production along side partner teams.- You will learn how to build robust solutions that operate at Amazon scale, and work with senior technical leaders to grow your skills.- You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions.- You will design and implement scalable solutions and solve complex problems- You will mentor and coach junior software developers- You should be a great communicator and should be motivated to achieve results in a fast-paced, and at times ambiguous, environment- You should be a self-starter with a bias towards independent problem solving.About the teamBuilderWorks tools, libraries, and services empower Amazon builders to deliver solutions for a diversity of internal and external customer use-cases spanning the Stores business as our primary customer with additional support for Devices and Other (SDO) business units across Amazon. The DROID team sits within BuilderWorks and seeks to be the primary source for standardized, actionable metrics and science-driven insights within BuilderWorks. We achieve this through user-focused tools that provide comprehensive access to current and future metrics, solutions that provide measurable impact to cost and engagement through the use of scientific methods, user-accessible data repositories for individual analyses and deep divesDROID Science mission is to provide measurable impact on customer experience and BuilderWorks efficiencies through the use of scientific methods and processes. We quantify the impact of programs in terms of engagement and cost through data science studies. We own the model framework, where we deliver prospective insights and retrospective measurements of the effect that BuilderWorks programs have on builder experience. We partner with BuilderWorks programs to develop a principled and data driven methodology for quantifying the impact of programs on SDO.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

We are hiring engineers for the Amazon Firehose Team. The team owns all aspects of the Firehose service, including requirements, architecture, design & development, quality assurance, deployment and operations. As an engineer in this team, you will learn the ins and outs of building a highly available, scalable, distributed and secure system that uses all the modern cloud computing paradigms, techniques and tools.Solving problems at AWS scaleYou will build and operate the next-generation of a real-time data delivery and ingestion engine,Amazon Data Firehose, the defacto service to consume and deliver streaming data to numerous AWS and 3rd party destinations. This is a truly unique role where you’ll build a brand new service that requires partnering with multiple teams that cuts across all of AWS and 3rd party vendors. It’s humbling and energizing to build, invent, influence, scale and simplify software that numerous services depend on at AWS scale.Key job responsibilities- Help define front end architectures, own and implement specific components, and help shape the overall user experience- Contributing to defining best practices for front end development- Collaborate with UX Designers and Product Managers- Contribute to planning, design, implementation, testing, operations, and process improvement as a member of an autonomous team- Write high-quality, efficient, testable code- Mentor and support the growth of other developersA day in the lifeFrontend Engineers at Amazon partner with the customers, stakeholders, product managers and UX designers to define and execute the product goals. You challenge yourself and others to constantly come up with better solutions. You're a thought leader, but you don't just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.About the teamAmazon Data Firehose is powering many of the real-time technologies you use today, and we do this at a colossal scale. Worldwide, Firehose works with billions of events and petabytes of data each day in support of many thousands of customers running mission-critical real-time applications.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

The Amazon Search Relevance team owns ranking relevant results when customers search for products on Amazon. Our systems and algorithms operate on one of the world's largest product catalogs, surfacing the right products - with a high relevance bar and strict latency constraints. We are looking for Machine Learning Engineer to join our Search MLOps team to help accelerate ML lifecycle automation and MLOps best practices adoption across all of CDO.This cross-functional team will focus on building state of the art ML automation features critical to CDO use-cases in close partnership with the AWS SageMaker team. As an engineer on this team you will be working closely with Senior Software Engineers in CDO and SageMaker to define common ML lifecycle best practices, and to design and build pioneering world-class ML automation features on top of SageMaker for multiple domains and use-cases. This is a unique opportunity to gain technical expertise in highly sought-after skills at Amazon scale, to learn SageMaker technologies, and to apply these skills to create production pipelines for the entire ML model lifecycle from training to inference. Your contributions will have a major impact by enabling, not only CDO orgs, but also external AWS customers who operate at Amazon scale. Our ideal candidate is collaborative, innovative, and interested in working on the intersection of Machine Learning, Software Engineering, and AWS ML architecture. Key job responsibilities1. Design and build scalable infrastructure that enables training, evaluating and deploying machine learning models over billions of collected historical data points2. Design and develop tools for monitoring the performance of machine learning models at scale3. Design and develop lineage and artifact tracking infrastructure for training data, ML models and experiments4. Design and develop reproducible ML Pipelines orchestrating various components for ML models.5. Embrace and champion engineering best practices within your group and beyond6. Produce clean, high-quality code, tests, and written documentationBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in machine learning, data mining, information retrieval, statistics or natural language processing ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. A day in the lifeDay in the Life of an EOT I - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity.- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).- Perform rack installs, rack decommissioning, operational readings and facility management.- Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.- Ensure all safety procedures are adhered to while performing work.- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.- Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

Would you like to shape the future of the video entertainment industry for movies, TV and live sports events? Does solving complex problems within large scale systems excite you? If you answered yes, come build the future of entertainment with us!Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.Amazon is seeking a Business Intelligence Engineer for a high visibility role supporting Prime Video Sports. This role sits within the Finance & Strategy organization, and provides opportunities for impactful contributions to the Prime Video business. Business Intelligence Engineers partner with finance, strategy, and other stakeholders to solve complex problems, including, reporting & tooling automation, business analysis, and strategic planning. This role will oversee reporting and analysis of major sports properties, such as Thursday Night Football and UEFA Champions League. Key job responsibilities- Partner with Finance and Strategy Managers to design reports and analyses which answer important business questions. - Build impactful, scalable data pipelines and automated reporting products. - Produce meaningful, timely, and actionable analyses to inform sports business decisions.- Design and implement metrics to measure effectiveness of new products. - Work with Data Engineers, Economists, and Product Managers to optimize Prime Video reporting and analysis infrastructure and operations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

We are Stores Foundational AI - M5 team, and we build LLM foundation models that serves a broad spectrum of areas in shopping. Imagine every shopping experience you have on Amazon has our models in the backend. We’re working to improve shopping on Amazon using LLMs, and are searching for a science leader who is passionate about technology, innovation, customer experience, and ready to make a lasting impact on the industry. You'll be working with talented scientists and engineers to innovate on behalf of our customers. You will lead a high performing team to work on cutting edge LLM technologies that makes broad customer impact. If you're fired up about being part of a dynamic, data driven team, then this is your moment to join us on this exciting journey!BASIC QUALIFICATIONS- 2+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Knowledge of machine learning approaches and algorithms ...

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.This role can be located anywhere in Northern California (the geographic area of primary support is San Francisco). Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

Amazon Prime Video’s sports marketing team is seeking an experienced strategic social marketing leader to grow our live sports and originals offerings. This leader will set the social strategy to scale audience and engagement, deepen brand affinity, drive viewership intent for Prime Video sports live and originals content, and leverage existing channels to drive new revenue streams. They will lead a team of experienced social media marketers, agency partners & creatives that constantly strive to create innovative, bar-raising content. They will have deep experience in social-first organic, engagement & UGC content, influencer programs and multicultural initiatives. They will refine existing strategies and editorial and promotional content approach, as well as develop new strategies to reach our sports audience with clips & real time storytelling. They will develop and share engagement and performance reports across other leaders and stakeholders, and be comfortable adjusting to a roadmap that is flexible, adapting to meet the needs of our customers, league partners, stakeholders and partner teams. They will operate in a role of considerable scope and complexity and will have significant impact on our customer experience as well as prime video sport’s brand and viewership growth goals.Key job responsibilitiesThe ideal candidate will have 15+ years of experience, with demonstrated results setting holistic social media strategies for sports & entertainment brands. They will have a strong passion for and deep knowledge of live sports, entertainment and the larger media landscape and trends globally. This individual will have deep industry knowledge and the analytical expertise to plan for and measure success on all campaigns. They will work autonomously, make smart decisions and be seen as an expert in their field. They will demonstrate experience in managing complex cross-functional projects with diverse stakeholders, and juggling multiple competing priorities. They will be comfortable picking up new technologies and sharing their knowledge and learning with team members. BASIC QUALIFICATIONS- 15+ years experience- A passion for sports & Sports Media experience growing social and digital audiences ...

At Amazon, we are committed to being Earth's Safest Place to Work. To get there, we are looking for an exceptionally talented and empathetic leader for the position of a Lab Safety Engineer in a permanent position. A relocation will be possible if certain criteria are met. As a Lab Safety Engineer you lead the EHS department at the respective location. You will work closely with the local management and report directly to the AR EHS Global Lab Safety Manager.Key job responsibilities- Owning EHS compliance for a robotics research and development lab - Conducting risk assessments and influencing implementation of risk reduction measures- Advising employees and management on the subject of occupational health and safety and environmental regulations - Advising and influencing designs around machinery safety requirements and standards- Implementing legal and Amazon internal requirements in occupational health safety and environmental regulations- Working with various support functions (HR, Engineering, Facilities). - Ensuring compliance with California Occupational Safety and Health laws and guidelines as well as company guidelines and completing the necessary formalities to comply with them - Evaluating accidents and statistics and developing prevention programs to avoid accidents - Supporting environmental regulations and programs- Creating a safe work culture and promoting dedication to occupational health and safety measures of management and teams A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's Degree in safety, engineering, or similar technical field- Knowledge and experience with foundational machinery safety standards such as ISO 12100, R15.06, ISO 10218, ISO 13849, NFPA79, etc. - Experience in the field of EHS- Strong communication, leadership and teamwork skills - Technical expertise to support business strategy by planning/ supervising preventive and corrective work.- Qualifications or experience with measures in the field of environmental protection. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for a results-oriented individual to lead AWS' U.S. Southwest and Latin America Infra-Energy Team. In this role, you will lead a team of professionals responsible for delivering gigawatts of large scale power infrastructure in partnership with electric utilities, regulators and energy companies across multiple AWS regions throughout North and South America. The candidate will grow and manage a diverse team actively delivering dozens of high voltage transmission and substation builds across these different geographies. They will evaluate opportunities to optimize total cost of ownership by managing energy capital and operating expenses. The candidate will originate and execute scalable strategies, mechanisms and programs to achieve these outcomes, working in partnership with internal and external stakeholders. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to evaluate data center sites and develop the electric infrastructure strategy to serve those sites, and lead the execution of these power infrastructure strategies, including but not limited to project managing the utility, EPC and/or Owners Engineer to meet AWS’ needs. The candidate will lead an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background, a proven track record of delivering innovative energy projects, and experience managing high-impact fast-pace teams. The candidate will have experience working with regulated electric utilities to develop, negotiation, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you and your team will be responsible for ensuring energy requirements needed to support AWS’s regional infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities · Manage diverse team owning the end-to-end scope for delivering and managing power capacity to AWS data centers. · Manage electricity utilities, EPCs and Owner's Engineers to deliver MV and HV power infrastructure on time, on budget and to specifications. · Develop and execute energy strategies that leverage capital projects (utility grid connections, high voltage substations, energy storage, etc) to accelerate delivery of power capacity and optimize total cost of ownership. · Manage capital budgets for electrical infrastructure and energy projects. · Collaborate with the internal teams and regulated utilities on the implementation and management of energy projects in a timely and accurate fashion. · Work with utility regulators to develop strategies, policies and guidelines that enable broader AWS goals. · Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. · Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.A day in the lifeAn individual in this role will lead team one-on-one, regional Monthly Business Reviews, partner with key stakeholder to review capacity, CAPEX, and OPEX planning, and other implement mechanisms that drive the regional team forward. They are the face of AWS to the regional electricity grids and external executive teams. Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS · Bachelor's Degree (BA/BS) required in Engineering/Business or other technical field · 10+ years of experience working in utility/energy industry in a commercial/business development or technical or infrastructure delivery role · 4+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role with both internal and external stakeholders · 4+ years of experience analyzing energy projects and negotiating contracts with utilities and contractors · 2+ years of experience managing team of professionals working in utility/energy industry in a commercial/business development, technical or infrastructure delivery role ...

We are looking to hire an experienced, strategic Copywriter to join the Brand Innovation Lab team. In this role, you’ll create custom campaigns for a wide range of Entertainment, Media, and Telecommunications brands using the full Amazon canvas (i.e. Prime Video, TNF, Alexa, Twitch, IMDb, Amazon Music, Amazon Live), bringing to life innovative ad solutions that benefit the end customer while meeting client needs and pushing the creative envelope. As an expert in your craft, including creative ideation, brand storytelling, copy development, and pre/post content production, you will be involved in all aspects of campaign development including concepting, client presentations, design/tech reviews, video script writing, and selecting of external partners for creative production. In partnership with Brand Strategists, you will synthesize customer data to develop “never done before” ideas that work backwards from the end customer and deliver on advertiser objectives, leveraging research and 1P insights to come up with engaging experiences using the Amazon canvas in innovative ways. You will collaborate closely with Creative Directors, Design Technologists, and Solutions Managers to vet tactical ideas that use different Amazon platforms and partners to ensure feasibility, and work closely with Producers to ensure any ideas that require production are scoped, budgeted, and planned out before pitching to clients. You will also collaborate with clients to dive into their brand’s challenges to identify opportunities to deliver strategic, bespoke solutions that delight customers and have a meaningful impact on advertisers’ businesses—as well as identify ideas that can become repeatable for other advertisers.Key job responsibilities- Accountable for end-to-end creative development, from pitch to launch, on BIL’s most complex campaigns- Articulate creative concepts and rationale internally and externally through well-developed presentation skills- Address the client’s needs, even when ambiguous, through creative concepts and presentations- Steward the client’s brand tone and voice through every stage of campaign development- Produce original copy with great attention to narrative consistency, voice, and tone for all campaign deliverables- Bring a deep understanding of the Amazon canvas to complex campaign solutions- Endorse copy accuracy and style guides on all deliverables- Foster creative passion, curiosity, and excellence through discussion of emerging trends, new technologies, and industry best practices- Proactively build partnerships with internal Amazon teams and external stakeholders- Collaborate across disciplines with team members at all levels- Provide leadership, mentoring, and coaching to junior level creatives A day in the lifeIn this client-facing role, you will often be presenting to Director-level brand, agency, and Amazonian stakeholders as well as leading presentations and productive discussions with senior internal and external stakeholders to drive creative alignment across teams and orgs, providing clear creative, tactical, and business rationale to all audiences that support their solutions. You apply good judgment to make creative and strategic trade-offs between teams, and clients without compromising creative quality and the end-customer experience. You will develop and coordinate complex creative marketing initiatives, often stretching outside your immediate area of expertise. You will leverage your knowledge in brand strategy, user experience, visual design, and tech to work independently across 6 or more opportunities simultaneously, all in different stages of development. You will drive cross-team discussions around the development of shared goals and implementation, owning and optimizing mechanisms to improve internal and external processes that scale. You will write scripts for Entertainment, Media, or Telecomm brands that sponsor Prime Video Content or Thursday Night Football activations.About the teamAmazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators include strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals. The Entertainment, Media, and Telecommunications team services the major entertainment studios, tv/streamers, toys, and telecommunications brands. BASIC QUALIFICATIONS- Minimum of 6 years copywriting experience at advertising agencies and/or in-house creative departments- Must have an online portfolio URL in your resume, demonstrating copywriting and conceptual thinking skillset, as well as big campaign thinking that can extend into any medium- Strong understanding of digital and social platforms, as well as their use within marketing ...