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Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilitiesAs an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentationsPlease visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Lab126 is an inventive research and development company that designs and engineers, high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground breaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. We are looking for a highly motivated Test Development Engineer to provide technical expertise for manufacturing and testing Amazon’s next generation of devices and bring new test methodologies to fruition.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAs a Manufacturing Test Engineer, you’ll have a unique opportunity to shape the development and future of the AME Manufacturing Test team. In this role you will innovate and solve problems of high ambiguity and high impact. You will drive design choices, trade-offs, priorities and timelines that align with overall project goals. You will demonstrate exceptional technical expertise, and practical experience designing factory test solutions. You are data and metric driven, and consistently strive for optimal performance even in resource-constrained situations. You will guide and inspire other engineers, participate in defining our engineering culture, and help to build a world class team.Follow this link view more Amazon Device opportunities within our Operations and Supply Chain teams: https://www.amazon.jobs/content/en/teams/devices-services/operations-supply-chainA day in the lifeAs a Manufacturing Test Engineer you’ll be expected to:• Design and Develop test solutions and test-setup prototypes for new technologies• Work collaboratively with engineering and operations partners• Serve as a test lead on cross-functional projects with significant bottom-line impact• Ensure the quality and execution of our manufacturing test systems• Lead test design and drive test coverage reviews with engineering teams and CMs.• Proactively communicate technical information and status to broad, cross-functional teams via weekly updates• Functionally decompose complex problems into simple, straight-forward solutions• Understand system inter-dependencies and limitations• Travel to development and build sites in Seattle and Asia to support NPI activities.• Work with contract manufacturing test teams to ensure test line readiness for NPI build events.About the teamJoining the AME Manufacturing Test team gives you the opportunity to:• Innovate the next generation manufacturing solutions for Amazon Devices• Participate in the architecture, design, development and launch of some of the core product features for customers• Drive all of the factory test coverage requirements and mass production testing.• Working collaboratively with MTM and MDE teams to converge on factory line layout.• Solve challenging problems that will revolutionize manufacturing and test• Build diversity and inclusion circumstances to promote innovation, creativity, and problem-solving.The ideal candidate will have experience leading or contributing to multiple simultaneous product development efforts. You’ll strive for simplicity, and demonstrate significant creativity and high judgment.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor of Science degree in Computer Engineering, Electronics Engineering, Computer Science or related field.- 7+ years of test development experience working directly within engineering teams and contract manufacturers.- Experience building and operating production systems or test framework and tools with at least one modern language such as C++, C#, Java, Python, Labview or other related language.- -Experience in test methodologies for RF, Wireless and GPS designs.- Knowledge of factory and test best practices including systems development, process control, vendor engagement, and test operations.- Understanding of rapid product development lifecycles and system development best practices. ...

The AV support Engineer will be responsible for providing in person service and support to all Amazonians utilizing AV/VC systems for events, meetings, and other needs. They will work with on-premise IT technicians, contractors and integrators to troubleshoot issues with these systems. They will have an understanding of the broad variety of AV standards deployed at Amazon and be capable of resolving complex issues. They will have the communication skills to guide both peers and non-technical Amazonians in rapidly implementing workarounds to unblock events. The successful AV Support Engineer will be customer focused and motivated by team success. They will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of urgent requests and ambiguity. They will be committed, flexible and have demonstrated the ability to maintain high levels of productivity with while working independently with minimal supervision. They will demonstrate strong initiative and genuine curiosity.Key job responsibilitiesOn-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems. • Working with on-premise IT technicians, contractors and integrators through troubleshooting and repair procedures • Communicating with manufacturers and vendors to arrange repair or RMA of faulty equipment and managing local inventory • Working closely with partner teams including AV hardware deployment, AV Escalation and MeetEx to drive continuous improvement of the customer experience • Maintaining communication with customers and stakeholders, informing them of incident progress via thorough ticket documentation and the use of Standard Operating Procedures (SOPs)• Collaborating on technical documentation and SOPs, incorporating field learnings and customer feedback• Role will include some domestic travel and daily travel between sites in the Seattle/Bellevue area. Must be able to lift or carry equipment up to 25lbs as needed. Occasional after hours work may be required BASIC QUALIFICATIONS- BA/BS degree in a related technical field, or equivalent industry experience- 2+ years of experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems- Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs- Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow- Experience with network technology including video and audio over IP (e.g. Dante/AES)- Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers • Excellent communication, interpersonal and presentation skills, both oral and written- Strong prioritization and organizational skills with attention to detail- Willing to work in a fast paced global environment where regional travel might be required- Ability to work at height (<= 8 Feet); Work with basic hand tools- Safely Lift and Carry weight of 40 lbs ...

Amazon Advertising is one of Amazon's fastest growing businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers.Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising time aims to democratize access to high-quality creatives (images, videos) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), reinforced learning (RL), and image + video and audio synthesis.You will be part of a close-knit team of applied scientists and product managers who are highly collaborative and at the top of their respective fields. We are looking for talented Applied Scientists who are adept at a variety of skills, especially with computer vision, latent diffusion or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring cutting edge research to raise the bar within the team. As an Applied Scientist on this team, you will:* Drive end-to-end GenAI projects that have a high degree of ambiguity, scale and complexity.* Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.* Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.* Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.* Identify and action data collection and labelling in conjunction with team members.* Research new and innovative machine learning approaches.* Present results and explain methods to senior leadership.Why you will love this opportunityAmazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Key job responsibilitiesThis role is focused on computer vision, latent diffusion models, and the related foundational models to produce generative imagery and videos. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers, who will partner with you to productize your work. A day in the lifeOn a day-to-day basis, you will be doing your independent research and work to develop models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership.About the teamThe team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.BASIC QUALIFICATIONS- 3+ years of building ML models- PhD, or Master's degree and 5+ years of CS, CE, ML or related field experience- Experience programming in Python or C++ or a related language- Experience with GenAI model training and tuning ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The AWS Center for Quantum Computing (CQC) is hiring a Front End Engineer to design and develop intuitive web applications to support our scientists’ data management and visualization complex workflows. You will collaborate closely with Software Development Engineers, Research Scientists, and Technical Program Managers to ensure our frontend solutions meet the unique needs of quantum computing research and development. Your work will directly impact the productivity and effectiveness of our quantum device design, fabrication, and testing processes.Key job responsibilities* Work directly with scientists and engineers to understand their problems and propose workable solutions. Collect user stories and translate them into UX and software design documents, demonstrating sensible trade-offs between complexity and delivery.* Implementation of design proposals in a logical and maintainable manner. Taking ownership over the stability and quality of the software stack by identifying, proposing, and implementing features that will accelerate our realization of quantum computing technologies.We are looking for candidates with strong engineering principles, resourcefulness, a bias for action, superior problem-solving skills, and excellent communication skills. Candidates should also possess a genuine curiosity and readiness to grasp the domain knowledge of our research scientists. Working effectively within a team environment is essential. As a software engineer embedded in a research organization, you will have the opportunity to work on new ideas and contribute to the development of fault-tolerant quantum computers.Example projects include:* Creating a web application for configuration management of experimental apparatus* Improving user experiences for technicians doing QA on device fabrication products* Developing intuitive user interfaces for fabrication process management toolsAbout the teamYou will be joining the Device Lifecycle software development team within the AWS Center of Quantum Computing. Our team is comprised of software engineers who are building software that enables scaling up quantum computing technologies.Export Control Requirement: Due to applicable export control laws and regulations, candidates must either be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license.BASIC QUALIFICATIONS- 3+ years of professional front end development experience- 2+ years of non-internship professional experience in front end web development using React and TypeScript.- 2+ experience in system design, including design patterns, reliability and scaling aspects- Experience with backend software development ...

Project Kuiper is Amazon’s initiative to launch a constellation of 3,236 Low Earth Orbit (LEO) satellites to provide high-speed, low-latency broadband connectivity to unserved and underserved communities globally. Join our mission to close the digital divide and connect people, businesses, and governments in places where reliable connectivity has been a challenge.We are breaking new ground with every device we design, from custom silicon to secure software, to enable innovative satellite and ground systems. Be part of a team that pushes the boundaries of satellite communications technology to make global connectivity a reality.As a Device Software Development Engineer on the Kuiper Government Solutions (KGS) team, you will design and develop embedded software for Kuiper’s satellite and ground systems. You’ll work on fault-tolerant, real-time platforms, collaborating closely with hardware, systems, and product teams to deliver secure, reliable, and high-performance solutions.This is a unique opportunity to shape the next generation of space-based communication systems with minimal legacy constraints. Your work will directly support critical government initiatives, enabling secure and high-performance communication systems for U.S. and allied missions.This role is based in Northridge, CA, or Redmond, WA, with U.S. relocation benefits. Onsite work is required 5 days a week.Key job responsibilities• Design, develop, and optimize embedded software for Kuiper’s satellite and ground terminal systems, focusing on fault-tolerant, real-time platforms.• Leverage modern application frameworks for Embedded Linux and RTOS platforms to develop scalable, modular, and high-performance software.• Implement and integrate software for data processing, device control, and networking protocols (e.g., TCP/IP, UDP).• Debug and resolve complex hardware-software integration issues using tools like logic analyzers and oscilloscopes.• Collaborate with cross-functional teams to ensure seamless hardware-software interaction and system reliability.• Mentor junior engineers, conduct design reviews, and uphold high software quality standards.US Citizen only: “This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.About the teamKuiper Government Solutions (KGS) is a multidisciplinary team developing targeted and scalable solutions for custom satellite and ground applications. KGS Device Software focuses on embedded software solutions for custom products supporting U.S. and allied government customers. We collaborate closely with hardware and systems teams to deliver secure, high-performance solutions for mission-critical applications.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of programming experience in C, C++, or Rust for resource-constrained systems- Proficiency in debugging, optimization, and hardware-software system integration- Proficiency in debugging, optimization, and hardware-software system integration- Excellent written and verbal communication skills ...

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML).As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding.We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI.A day in the lifeThe Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.We are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, USAAbout the teamAbout the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Project Kuiper is Amazon’s initiative to launch a constellation of Low Earth Orbit communications satellites that will provide low-latency, high-speed broadband connectivity to underserved communities around the earth.The Kuiper Engineering team is seeking a detailed oriented, results-driven, customer-centric ASIC New Product Planner with experience in pre-production development and manufacture of semiconductor integrated circuit (IC) chips for digital and analog ASICs and SOCs. ASICs are the foundation of Kuiper’s innovative aerospace and terrestrial networking infrastructure equipment and data services. The ASIC new product planner is a key design engineering team member who is responsible to manage all aspects of Kuiper’s ASIC engineering sample work-order definition, execution and downstream logistical supply fulfilment from initial design release, through qualification into mass production transfer that accelerates time-to-market velocity on behalf of making life improving impact to customers around the globe.The ideal candidate possesses deep knowledge of all phases of the end-to-end semiconductor IC product lifecycle, development methodologies and manufacturing flows/dependencies/cycle-times from post-GDSII tape-out through wafer foundry, package substrate fabrication, into OSAT contract manufacturing applying module technologies such as FCBGAs, CSP, WLP, QNFs, SIPs. They combine a hands-on background of sample supply/demand operations planning with demonstrated experience executing technical interdependencies of NPI engineering builds including DFM rule checks, in-line process monitors yield data engineering review and material lot release, configuration management lot controls, assembly build instructions, and wafer probe/final class test route and binning. The successful candidate will be able to lead aligning both external vendor engineering and internal engineering teams in complex build and delivery logistics plans for on-time deployments, identify and mitigate execution schedule risks, ensure quality specification adherence, and provide status reporting and project health metrics. To be successful you are proactive, owner who is comfortable operating independently. You are passionate about semiconductors, NPI, and Kuiper’s prospective customer and societal impact. You are excited by solving difficult challenges and contributing to launching a space-craft and user terminal network that meet performance, quality, and availability objectives.Key job responsibilitiesIn this role you will:• Collect, consolidate, and priority allocate internal silicon engineering design and validation customer demand requirements to facilitate bring-up, DVT, qualification, characterization and down-stream PCBA factory integration.• Convert demand requirements into supply build plans applying line-capacity, multi-tiered yield loss, and test time constraints.• Communicate the build plan signal to 3rd party factory vendors, oversee and drive build plan execution, and ensure on-time delivery to fulfill customer demand and stock both semi-finished and finished goods inventory levels to service level agreement target policy. • Prepare product engineering build plans / assembly instruction bill of material documentation set-ups in a PLM Configuration Management. Will include defining and maintaining a product SKU naming convention, rev control and part/label schema.• Coordinate and drive transportation logistics and export trade compliance across a multi-node international semiconductor supply chain. • Drive wafer lot plans, starts, package and test lot plans and work orders, package substrate and EE parts raw materials orders • Will plan and raise purchase orders, will direct deployment of chip supply to customers, will coordinate all supply operations execution logistics, and • Will maintain end-to-end Wafer Fab TO Assembly/Test Lot traceability records for tracking as-built and as-deployed sample supply chain of custody.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.About the teamThe position works in a fast-paced, dynamic start-up environment, collaborating closely with a versatile team of specialized IC industry product design engineers spanning wafer fabrication technology process, package substrates, chip module assembly, ATE test, and qualification disciplines to ensure pre-production technical manufacturing flows and sample build plans are defined and executed on schedule. They coordinate deliverable linkages across teams including NRE tooling, wafer start, to die probe test to down-stream OSAT build processing across configuration, routing instruction, cycle time, capacity and yield constraints ensuring sample supply feeds engineering validation teams with no limiters to sample availability health. As such, the Sr. ASIC new product planner will document and oversee internal and external vendor teams, set manufacturing engineering deadlines, make task ownership assignments, will drive core-team coordination meetings, will identify and mitigate execution risks, will coordinate multiple work-stream input/out dependencies, will prepare product schedules focused on manufacturing flows and timelines, drive progress toward target commit schedules, and prepare status reports for engineering executive leadership.BASIC QUALIFICATIONS- 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience ...

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning, systems, applied statistics and natural language technologies background to join our Learned Systems Group (LSG) and help build industry-leading large scale applied ML, AI and GenAI systems. As part of our LSG team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in systems, machine learning, artificial intelligence and human language technology. Key job responsibilitiesAs a part of the LSG, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals. A day in the lifeYour work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous large scale distributed systems, text and structured data sources, and large-scale computing resources to accelerate advances in systems and machine learning.The Learned Systems Group at AWS helps build the scientific foundations of our analytics systems, including Redshift, Athena and RDS. We constantly push the state of the art to deploy state of the art ML and AI techniques into our large scale systems and finding new ways to delight our customers. We are constantly faced with large scale systems and we apply rigorous research methods to improve them with efficient and scalable innovative solutions.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of building models for business application experience- Experience applying theoretical models in an applied environment- Experience programming in Java, C++, Python or related language ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Coming 2 America, Idea of You, and Roadhouse, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.Prime Video is seeking a highly motivated, results-oriented Head of Integrated Media to support our brand and live sports initiatives reaching millions of customers each year. In this role, you will be accountable for driving consumer facing campaigns that develop and deepen engagement with Prime Video customers. This leader is able to think big while remaining deeply analytical, naturally curious and capable of juggling multiple complex projects to drive increasingly effective tactical touchpoint plans that deliver entertaining customer experiences both out of app and in-app. The ideal candidate will possess a passion for bar-raising media planning frameworks, strong organization and high standards for operational launch management and substantial experience working with research, data science, media & brand agencies and creative marketing partners. As a leader, you will own the marketing development of integrated media plans and launch execution. This includes leading a team of marketing stakeholders that work on dedicated projects. You will be accountable for driving quality assurance from media briefing to go-to-market planning of 360-degree campaigns and alignment with cross-functional stakeholders (e.g. creative marketing, product, finance) across Amazon. As an integrated media lead, you will have a proven track record for driving results, working autonomously to set roadmaps and goal tracking and have substantial experience working with industry partners. You will possess a blended balance of strategist, project manager, team champion and analyst. Relationship building will be necessary as the work is highly visible and requires strong partnership with cross-divisional teams. Key job responsibilities- Own paid media strategy for Live Sports and Brand campaigns.- Own O&O launch management for Prime Video live sports and live events.- Work collaboratively with cross-functional stakeholders to ensure campaign sufficiency and optimizations are deployed to deliver on goals. Eliminate barriers and obtain buy-in at scale.- Dive deep into marketing performance and audience insights. Uncover durable insights that improve program performance over time.- Own representation of key metrics and progress to goal with senior leadership.- Act as a leader and “catalyst” to inspire others to deliver bar-raising, best in class ideas and plans.- Cultivate positive relationships with appropriate agencies, companies, talent, external studio partners and other relevant Amazon partner teams.- Hire and develop talent to support your efforts.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience in marketing or marketing research- Experience guiding creative input, development and execution from concept to completion- Experience driving direction and alignment with cross-functional teams- Experience presenting metrics and progress to goal to senior leadership- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Knowledge of the TV/sports landscape and/or streaming platforms ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. We are seeking an exceptional Brand Marketing Manager to architect and drive Prime Video’s brand marketing strategy and in-app experience. In this pivotal role, you'll own development and execution of a variety of brand initiatives that shape how millions of customers engage with Prime Video brand across the in-app experience. You'll serve as the strategic vision holder for brand marketing, leading and influencing cross-functional teams to deliver measurable business impact while maintaining the highest standard of creative and strategic excellence. Success in this role requires deep expertise of brand strategy, proven ability to influence without authority, and exceptional judgment in balancing customer experience with business objectives. The ideal candidate brings demonstrated success scaling brand marketing programs, a proven track record of data-driven decision making, and experience leading complex initiatives across multiple stakeholders. You'll collaborate with teams across Amazon including Creative, Operations, O&O Inventory Planning, O&O Launch Management, Marketplace teams, Global Brand, and Media to drive innovation in how we present our brand to customers. This role offers the opportunity to think big and shape Prime Video's brand presence through strategic messaging, experimentation, and innovation. You'll be responsible for developing measurement frameworks, optimizing operational workflows, and building best practices that scale across the business. The successful candidate will combine strategic thinking with flawless execution, while demonstrating strong leadership abilities in a fast-paced, global environment.Key job responsibilities* Lead end-to-end brand marketing strategy and execution for Prime Video's in-app experience, coordinating across Marketing, Creative, Operations, O&O Inventory Planning + Launch Management, Product, and Marketplace teams* Drive data-informed audience strategies and messaging initiatives while serving as a strategic partner between brand marketing and key stakeholders* Establish measurement frameworks with analytics teams to track performance and optimize strategies* Develop compelling messaging frameworks that align with brand marketing objectives and resonate with target audiences * Build experimentation roadmaps with Marketing Strategy and Consumer Insights teams to establish business-wide best practices* Manage cross-LOB marketing priorities while maintaining deep understanding of product strategy and customer needs* Optimize team workflows through process improvement and strategic influence on product technology roadmap* Drive efficient decision-making while maintaining high execution standards* Foster strong partnerships with global peers to share knowledge and scale impact* Demonstrate ownership and bias for action in supporting team campaigns while maintaining high quality standards, flawless execution, holding teams accountable and keeping them motivated* Establishing themselves as a thought leader in brand marketing strategy and advocating customer mindset* Navigate complex priorities while providing clear direction and support to the teamBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Understanding brand marketing principles and customer engagement tactics- Experience building, executing and scaling cross-functional marketing programs- Exceptional strategic thinking and analytical skills, with ability to translate complex technical concepts into clear customer benefits- Strong track record of cross-functional leadership and relationship building without direct authority- Outstanding written and verbal communication skills, with experience presenting to senior leadership ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. The Role: You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. Key job responsibilities A day in the lifeAs an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. About the teamAn important key to our success is building and maintaining healthy relationships across the various organizations, some of which are peer organizations, some who are internal customers, and some who we rely upon for foundational building blocks and technologies we integrate into our products. A big part of your job will be to understand the complex organizational structure and strengthening our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network, it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.As an ITS Support Engineer you'll be the go-to expert for Amazon's corporate offices nationwide, providing essential and exceptional on-site infrastructure support to ensure productivity is uninterrupted. Amazon’s ITS Support Engineers are committed, dependable and customer focused, owning the overall IT experience ensuring our corporate offices and employees have reliable and secure technology.ITS Support Engineers have an advanced understanding of IT infrastructure technologies and devices deployed throughout Amazon. They maintain a high degree of technical aptitude over a large scope of IT software, hardware and networking disciplines. Working independently or collaborating with partner teams, vendors and contractors, they manage projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll collaborate extensively with cross-functional teams to solve and manage network related events. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose and troubleshoot cabling infrastructure and connectivity issues ensuring successful solutions. Our Engineers guide and empower both technical and non-technical Amazonians to rapidly implement workarounds, unblocking issues, so our employees maintain productivity. Key job responsibilities Partner closely with our Network Engineering and Network Technical Project Manager teams to drive efficient, seamless implementation of new designs and products through workflows Collaborate with various stake holders and vendors to lead, execute and deliver infrastructure projects Leverage technology, automating and eliminating time-consuming manual activities to improve overall operational efficiency Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities Troubleshoot cabling infrastructure and connectivity issues using best practices and methodologies Provide on-call support for high severity incidents and act as an escalation point of contact for the team Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions Travel between buildings in the local area as requiredA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. , The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 2+ years of IT client, server, and network service delivery experience- • Excellent customer facing skills- • Occasional travel required based on needs of the business ...

As part of the Ring.com Ecommerce Team, the Content Manager will be a key player in orchestrating and program managing all content updates to the website for the US. This consists of product launches, sitewide campaigns, URL updates and updates to product positioning. This role will will manage all content authoring intake, content calendar, projects and capacity planning as well as manage the 3rd party relationship and billing with our Content Management System (CMS). This role will partner cross-functionally with Engineering, QA, Design, International and Product Strategy teams. This role will run the weekly deployments of all updates for the US, and partner closely with international authors to make sure updates are correct. This role is the gatekeeper of our site and required to be detail oriented in catching mistakes, missing information and/or broken systems before content goes live. This role will manage 4 content associates (who do the execution of all updates) and report directly to the Senior Merchandising Manager. Key job responsibilities * Own program management of all content authoring for the website * Own content calendar * Intake new project requests and work cross-functionally to stay on top of work-back-schedules * Manage 3rd party relationship with CMS tool, Contentful * Work closely with ecommerce team to optimize the content and consumer journey * Build strong internal relationships with US ECommerce, merchandising, operations and wider marketing & Global ECommerce team * Troubleshoot technical issues with the support of the QA and engineering teams * Manage a team of 4 content associatesAbout the teamOur company mission at Ring is to keep people close to what’s important. In order to do that the Ecommerce team owns our DTC website which provides products to purchase and information important to users to be educated to make a confident purchase decision. By adhering to a set vision, this person’s work will directly impact the customer experience and functionality of the website. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion ...

The Amazon AGI SF Lab is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the commitment to pursue high-risk, high-payoff research.Key job responsibilities- Collaborate across AGI Autonomy to align team goals with the broader Autonomy research program- Identify and prioritize research opportunities to unlock the next set of agent capabilities- Mentor and guide team members to achieve their career goals and objectives- Other management activities, e.g., communicating with stakeholders, structuring work, and growing the teamBASIC QUALIFICATIONS- 5+ years of experience in formal management roles (i.e., with at least 3 direct reports)- Expertise in machine vision, autonomous systems, natural language processing, or related AI/ML field- Track record of successful projects in an applied research context ...

The Reliability & Maintenance Engineering (RME) team is hiring Control Systems Engineers! At Amazon, we believe that every day is still Day One. We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. As a Control Systems Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy.Key job responsibilitiesResponsibilities include, but are not limited to:- Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams- Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.- Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building- Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents- Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems- Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance- Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building- Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts- Assist with skill assessments for the Technical positions within building operation maintenance teams- Handle flexible work load which may come from management or other operations- Participate in AE conference calls and coordinate with AE central team to complete all tasks requiredBASIC QUALIFICATIONS- 4+ years of PLC programming experience- 2+ years of PLC/SCADA integration experience- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware • Provide on-call support for high severity incidents and act as an escalation point of contact for team • Assist with activities to triage and escalate system or network outages to reduce downtime• Understand and execute change management activities in a high availability environment• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value• Effectively manage and oversee IT asset inventories• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutionsA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:• Medical, Dental, and Vision Coverage• Maternity and Parental Leave Options• Paid Time Off (PTO)• 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- Excellent customer facing skills- 2+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux- 2+ years of experience with client, server, and network services DNS, DHCP, OSI Model and TCP/IP- 2+ years of experience troubleshooting in a multi-user high availability environment- 2+ years of experience with PC repair, troubleshooting, deployment and liquidation- Occasional travel required based on needs of the business ...

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations teamAWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment. 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.- 2+ years of experience with Networking, or Computer hardware. ...