Engineering Operations Technician

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.99% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.Responsibilities:Supervise contractors who perform servicing or preventive maintenancePerform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacementsPerform root cause analysis for operational issuesTroubleshoot facility and rack level eventsEnsure all personnel on-site follow safety protocolsWork on-call and a rotating schedule as neededTake daily operational readings and provide metrics reporting to senior engineersPerform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationPhysical Requirements:All physical requirements are expected with reasonable accommodationsWalk job sites in uneven terrainWork at heights and from laddersRegularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawRegularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or moreCarry objects weighing up to 49 pounds for short distancesWork shifts longer than eight hours in durationRespond to off hour emergency callsMaintain balance and perform construction tasks while on a ladderCoordinate body movements when using tools or equipmentAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- High school or equivalent diploma ...

Corporate Counsel, Amazon Legal

Would you like to do cutting-edge legal work and help Amazon launch new devices and services? If so, we have a job for you! We are looking for a talented attorney to support our rapidly growing and evolving Devices business.Key job responsibilitiesYou will serve as the primary lawyer responsible for a broad range of matters, including subscriptions compliance, product support, marketing, and privacy. You will work directly with the business, providing day-to-day input on business and strategy, and serving as counsel on strategic issues. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that address risk and allow the business flexibility and freedom to move quickly.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Creative Program Manager, Ring Marketing

Ring Marketing is seeking a Creative Program Manager to lead marketing projects, and operations initiatives. You will manage the execution of deliverables for product launches and marketing campaigns that support high-visibility, high-impact business goals. You will also contribute to building and implementing workflow tools and scalable processes that help Ring Marketing deliver on our project roadmap.The ideal candidate will have bias for action and experience overseeing complex creative programs with a high degree of ambiguity. In this role, you are the hub of the creative and design team, valued as a go-to resource on project details, timelines, and day-to-day tasks. You seek to be a true owner and drive relentlessly to raise the bar. You have a deep understanding of the creative process and are able to clearly define roles and responsibilities for cross-functional teams, make trade-offs, meet deadlines, and proactively provide solutions to address risks and blockers. You are skilled at managing expectations with partner teams, comfortable with change, and thrive when solving problems in short order. You relish having a positive impact on team culture.Key job responsibilities• Manage multiple, parallel projects working with designers, writers, producers, business leaders, and external vendors.• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, and stakeholders’ role and responsibilities.• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets.• Uphold standards and best practices methods.• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.• Work with UX team, web development, and ecomm teams to build new website modules and components.• Collect and synthesize input from stakeholders and share out to the creative team.• Communicate to the creative team project status, flagging and troubleshooting potential issues.• Create, maintain and disseminate project information to stakeholders and senior management.• Remove roadblocks, disambiguate situations that impede designers and other stakeholdersimprovements where relevant.• Facilitate effective creative reviews and alignment meetings with senior leaders, business partners, stakeholders, and agencies.A day in the lifeA Ring creative program manager begins their day reviewing project timelines and emails. They might attend a kick-off meeting for a new campaign or check in on projects in progress. Throughout the day, they coordinate with designers, copywriters, UX teams, developers, and e-commerce stakeholders, ensuring all elements align with brand guidelines and technical requirements. They schedule and facilitate creative reviews, gathering feedback and managing revisions. They work on developing assets for campaigns and collaborate on building new modules and components for the site. Between meetings, they update project schedules, address bottlenecks, and communicate progress. They assist with project prioritization and resource allocation. Their day concludes by preparing for upcoming presentations and planning the next day's priorities, serving as the central point of contact for all project-related matters.About the teamThe Ring Marketing Team is a dynamic group of professionals dedicated to delivering innovative creative and design solutions for a variety of company initiatives. Their expertise spans across product launches, events, and comprehensive marketing campaigns, ensuring that Ring’s brand message is consistently compelling and effective. By combining strategic thinking with artistic flair, this team plays a crucial role in enhancing Ring’s market presence and engaging customers through visually striking and conceptually rich content.BASIC QUALIFICATIONS- 3+ years of experience as a Design Program Manager, Producer, Account Manager, Creative Project Manager, or similar role with a creative agency, design studio, or in-house team- 5+ years of marketing experience- Excellent verbal and written communication skills across all levels of leadership- Experience using and optimizing workflow tools and creative processes- Experience managing creative work across product, brand, strategy, marketing, sales, or advertising initiatives (including integrated campaigns, social, digital, print, photography, video, out of home, etc.)- Bachelor’s degree or equivalent professional experience ...

Jr. Software Development Engineer- San Luis Obispo

Amazon is looking for a highly-motivated Jr. Software Development Engineer (SDE)! Jr. SDEs write real software and collaborate with experienced software engineers who provide guidance and opportunities for ownership on projects that matter to our customers. As a year-round intern, Jr. SDEs become fully integrated into their teams and regularly contribute to impactful deliverables. Your design and code will contribute to solving some of Amazon's most complex technical challenges.The Jr. SDE role is part of Amazon's Jr Developer Program - a year-round internship opportunity that offers a symbiotic relationship between work and school. Jrs. receive 1:1 mentoring throughout their time in the program, receiving guidance and insight from a full-time Amazonian on their team. Because of the internship's extended tenure, our Jrs. become immersed in an Amazon team and gain real-life technical experience. Flexible part-time schedules during the school year and full-time employment over the summer creates an environment where students can succeed in both their work and their education. Detroit has a growing population of Jrs, allowing for deep connections with fellow students engaged in similar roles.Our team is currently looking for students to start with one of our cohorts in January 2025, June 2025 and September 2025. Upon successful completion of the Jr. Developer Program, the opportunity for full-time employment may be available at an Amazon corporate site.Role Highlights: - Part-time work during the school year (16 hours/week) - Full-time work during the summer (40 hours/week) - 1:1 mentoring with an experienced Software Engineer - Effective performance management and integrated opportunities for growthBASIC QUALIFICATIONS Currently enrolled in an accredited college or university Bachelor's or Master's degree program. Majoring in Computer Science, Software Engineering, or related STEM field. Graduating June 2027 and beyond. Ability to work year-round until graduation (part-time during the school year and full-time during the summer). This role is not offered as remote or hybrid and working hours must be conducted in person at our corporate office in San Luis Obispo, CA. Candidates must be living within commutable distance to Detroit and able to work in-person year-round. Able to start working with the cohort in January, June or September 2025. Programming experience with at least one modern language such as Java, Python, or C++ including object-oriented design. ...

Machine Learning Engineer - GenAI, Creative-X, Amazon Advertising

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers.Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Creative X team within Amazon Advertising aims to democratize access to high-quality creatives (audio, images, videos, description) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), generative audio (music and speech synthesis), computer vision (CV), reinforced learning (RL) and related methods.You will be part of a close-knit team of applied scientists, product managers, other MLEs and stakeholders who are highly collaborative and at the top of their respective fields.We are looking for talented Machine Learning Engineer who are adept at a variety of skills, that enable deployment and productization of Generative AI models for advertising at scale.Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, productize, deploy at scale, and bring cutting edge production-grade research to raise the bar within the team. Key job responsibilitiesAs a MLE in the team you will:- Work closely with Applied Scientists and other MLE and Engineering team members to transform research code into production.- Own end to end deployment at scale of Generative and ML methods.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative approaches to do efficient model deployment and training.- Document processes and methods for technical and non technical audiences.- Contribute to code reviews.- Mentor and help recruit MLEs to the team.- Present outcomes and explain approaches to senior leadership.Why you will love this opportunityAmazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.About the teamThe team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- - Experience with data curation processes.- - Experience setting up distributed training infrastructure.- - Familiarity with Deep Learning and Machine Learning models.- - Experience with Machine Learning Code optimization for efficiency. ...

Cloud Technical Account Manager, ES - SI

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a Senior TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamAbout UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Front-End Engineer – 2024 (US)

Are you excited to build products that are used by Amazon customers all over the world? As a Front-End Engineer, you’ll have the opportunity to work closely with experienced developers to create the user-facing side of software. You’ll collaborate with team members and stakeholders on UX and the full software development lifecycle, including scoping, software design, code, testing, documentation, deployment, and maintenance. NOTE: By applying to this position, your application will be considered for all Front End Engineer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).Key job responsibilitiesAs a Front-End Engineer, you will/may: - Deliver software components and improvements to software features with your team’s software.  Work with stakeholders and product partners to deliver high-quality UX. - Take feature specifications and deliver working code that is maintainable and extendable. - Help provide operational support for your team and work to ensure that root causes are identified and resolved. - Participate in code reviews and daily stand-ups. - Collaborate with your team to positively impact the software quality, customer experience, and maintainability of your team’s products.A day in the lifeWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.BASIC QUALIFICATIONS- Experience in HTML, CSS, or JavaScript- Currently working towards a Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, Information Science, Web Development, Human-Computer Interaction, or other equivalent discipline, with an expected conferral date between September 2023 – September 2024 and/or completed your degree no more than 12 months ago- Proficiency in at least one object-oriented programming language (e.g., JavaScript, Python, C#).- Understanding of computer science fundamentals (e.g., data structures & algorithms, OO design). ...

Executive Assistant, Emerging Products

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. The Role: You will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. Key job responsibilities A day in the lifeAs an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. About the teamAn important key to our success is building and maintaining healthy relationships across the various organizations, some of which are peer organizations, some who are internal customers, and some who we rely upon for foundational building blocks and technologies we integrate into our products. A big part of your job will be to understand the complex organizational structure and strengthening our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network, it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management ...

Embedded Software Engineer, Kuiper Payload Network

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. You will design, craft, and deploy reliable embedded software for large quantity of consumer electronic products. Kuiper is breaking new ground with every device we design, and you will be an integral part of bringing this family of products to customers.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities· Develop embedded software for terrestrial devices within the Project Kuiper system.· Participate in all phases of SDLC including requirements gathering, design, code, test, and code/test coverage.· Developing embedded software in assembly, C, C++, Rust or other languages· Have experience with real-time embedded software philosophies and practices· Have expertise with Linux and RTOS· Review schematics, logic analyzer, and embedded software (bare-metal) trouble-shooting techniques.A day in the lifeAs part of our BSP software engineering team, you will design and implement embedded software used in the Project Kuiper products. You will work in a collaborative environment with teams inside and outside of Amazon. You will craft your software from requirements, designs, code, test, to product deployment. You need to be flexible and responsive to changing priority issues.About the teamThe Kuiper Customer Terminal Software Team supports the devices that connect our customers to the Kuiper network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great experience for our customers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist, Automated Reasoning in Identity, Automated Reasoning in Identity

Are you passionate about applying formal verification, program analysis, constraint-solving, and theorem proving to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Key job responsibilities- Interact with various teams to develop an understanding of their security and safety requirements.- Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems.- Implement these tools through the use of SAT, SMT, BDDs, and various concepts from programming languages, theorem proving, formal verification and constraint solving.- Perform analysis of the customer systems using tools developed in-house or externally provided- Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- M.S. or Ph.D. degree in Electrical Engineering, Computer Science, Mathematics, or related technical field.- At least 2 years of industrial/academic experience in formal verification, program analysis, constraint-solving, and theorem proving. ...

Occupancy Planning Area Lead (AMER – Area 4), GREF – Regional Portfolio Management (RPM)

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Area Manager over Occupancy Planning (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements.The Senior Manager will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon’s size and scale and translate business requirements into effective solutions aligned with the workplace strategy. The Area Lead will oversee the Southwestern U.S. program, to include planning, budgeting, and activities that support corporate office locations across their assigned area.The optimal candidate is an experienced, vibrant, and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment. Key job responsibilities• Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon’s goals and standards.• Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization. • Act as the primary liaison between the OP area teams, the GREF regional OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.• Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals. • Project Manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; and facilitate alignment calls with Workplace Strategists.• Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy. • Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.- 7+ years professional experience required - a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects- 5+ years of experience in program/ project management, to include delivering cross functional projects ...

Applied Scientist Manager, Amazon

At Amazon's Stores Foundational AI - M5 team, we're revolutionizing e-commerce through advanced Large Language Models (LLMs). Our models power various customer interactions across Amazon's platform, enhancing the traditional and conversational shopping experience at every turn. We're looking for an exceptional science leader to spearhead our AI innovation efforts. In this role, you'll lead a high-performing team of scientists, developing cutting-edge LLM technologies that directly impact customer experiences. You'll collaborate with cross-functional teams, identifying new AI opportunities and translating research into practical, scalable solutions. As a leader, you'll mentor team members, fostering a culture of excellence and continuous learning. Your ability to inspire and guide technical experts will be crucial in pushing the boundaries of AI-driven e-commerce. This position offers a unique opportunity to shape the future of online shopping, making a lasting impact on millions of customers worldwide. If you're passionate about emerging technology, driven by customer-centric innovation, and ready to make a significant industry impact, we want to hear from you. Join us in transforming the e-commerce landscape through the power of AI.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- At least 5 years experience in building large-scale machine learning and solutions at scale- At least 2 years programming experience in Java, Python, Scala, C++, or other mainstream language- Excellent oral and written communication skills, with the ability to communicate complex technical concepts and solutions to all levels of the organization ...

Corporate Counsel, Devices Legal

Do you want to help create the Amazon devices that delight customers worldwide every day, like Echo, Fire TV, and Kindle? Amazon’s Devices & Services business is looking for a talented attorney to support our rapidly evolving business.The attorney will work closely with our engineering, business development, cybersecurity, and product teams as counsel on technology development, cybersecurity, and IP-related matters. The attorney will structure, draft, and negotiate a range of agreements, including software licenses, hardware/technology development agreements, and services agreements. The attorney will counsel the business on use of generative AI technology and compliance in areas including cybersecurity and open-source software. The attorney will also manage engagements with universities and standards organizations and will develop strategies for handling legal issues in ways that address risk and allow the business flexibility and freedom to move quickly.We are looking for someone who is enthusiastic about technology, can crystallize the law and apply it to consumer electronics, solves problems creatively, and is comfortable making decisions in ambiguous situations.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Technology transactions experience. Litigation candidates with IP or technical experience will also be considered ...

Customer Service Delivery Station Associate

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Liaison at a Locker+/Counter+ Hub, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation:o Carry, lift, push and pull up to 49 poundso Frequently push, pull, squat, bend and reacho Stand and walk during shifts lasting up to 12 hourso Work in an environment where the noise level varies and can be loud (hearing protection will be provided)o Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS - High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools ...

Applied Scientist III, Amazon

We’re working to improve shopping on Amazon using the conversational capabilities of LLMs, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, across the breadth of Amazon Shopping and AGI to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 7+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- 5+ years of applied research experience ...

Applied Scientist II, Search Ranking

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. Our Search Relevance team works to maximize the quality and effectiveness of the search experience for visitors to Amazon websites worldwide.The Search Relevance team focuses on several technical areas for improving search quality. In this role, you will invent universally applicable signals and algorithms for training machine-learned ranking models. The relevance improvements you make will help millions of customers discover the products they want from a catalog containing millions of products. You will work on problems such as predicting the popularity of new products, developing new ranking features and algorithms that capture unique characteristics, and analyzing the differences in behavior of different categories of customers. The work will span the whole development pipeline, including data analysis, prototyping, A/B testing, and creating production-level components.Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world’s leading Internet companies. We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, California.Please visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Executive Assistant, Amazon Entertainment People eXperience and Technology

The Amazon Entertainment People eXperience and Technology (PXT) organization (HR) is seeking a senior-level Executive Assistant to provide single-threaded support our Vice President. We build the culture, talent, and organization that ensures all Entertainment Amazonians thrive in creating, inventing and delivering for our customers globally. We build this environment in complex, dynamic industries, aiming to stay ahead of the business’ talent and organization challenges. PXT for Amazon Entertainment supports a portfolio of entertainment businesses that span film, TV, live sports, music, podcasts, games, audiobooks, livestreaming, and other media content.The Entertainment PXT team focuses on the inputs that attract, grow, and retain creative, technical, and business talent at scale. We customize for unique Entertainment business and industry needs where necessary and scale where possible and applicable. Our Entertainment employees deliver world-class products and services for playing, listening, watching, and streaming in an ever-immersive entertainment environment.From Day One, this role will focus on keeping the organization’s leader and team organized, informed, and on task. High-level calendar management and scheduling will require attention to detail as well as superb time management and organizational skills. You should be comfortable juggling multiple priorities, have the ability to manage last-minute escalations, and effectively partner with other Executive Assistants throughout the organization to get things done.You must understand business priorities and demonstrate the ability to proactively anticipate needs and drive improvements. This role requires professionalism, integrity, and discretion in handling confidential information. You should be resourceful, forward-thinking, and a creative problem solver.Key job responsibilities• Own complex calendar and scheduling• Own domestic and international travel• Manage expense report coordination and submission• Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition• Track and help drive completion of key deliverables and follow up on outstanding items• Manage team space, including moves, new hire location assignments, and re-configurations• Work closely with the leadership team and our business partners.• Partner with other Executive Assistants throughout the team and across the company• Support a positive team cultureA day in the life*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications ...

Business Intelligence Engineer, Amazon

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance, fault-tolerant, distributed search systems used by millions of Amazon customers every day. As a Business Intelligence Engineer in the Search Capacity team, you will: - Scale the Amazon Search service by working closely with service owners in engineering and operations to understand the service in depth and drive optimal scaling and capacity planning. - Identify and track key performance metrics around efficiency and costs. - Manage planning, ordering, and budgeting for hardware and other computational resources. - Develop and improve tools for automating the foregoing responsibilities wherever possible. - Analyze resource utilization and performance test data to identify variables impacting performance and scalability. Develop models for required hardware resources to meet current and future SLAs.BASIC QUALIFICATIONS- 1+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) ...

Data Center Manager, DCC Communities

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations teamAWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment. 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.- 2+ years of experience with Networking, or Computer hardware. ...

Fulfillment Area Manager Intern 2025 - California

This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2025 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common.As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeksThe base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits.Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities• Learn to coach, manage and develop a team of 50-100 Amazon Associates• Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2025 and August 2026 ...