Amazon Bedrock GenAI, Sr. UX Designer

As a Senior UX Designer on the Bedrock GenAI team, you'll drive design leadership, leveraging your craft, user research, and design expertise to build intuitive, game-changing generative AI experiences that are truly meaningful for our customers. Your strategic approach will bridge cutting-edge technology and human-centered design, creating solutions that solve real problems and dramatically improve how our users work, create, and solve challenges.Key job responsibilities• Lead end-to-end UX design for generative AI features and products, from conceptualization through implementation• Conduct comprehensive user research to deeply understand user needs, pain points, and opportunities in AI-driven interactions. • Perform user testing and usability studies to validate and iterate on design approaches• Develop innovative design solutions that translate complex AI capabilities into intuitive, seamless user experiences• Create detailed interaction models, wireframes, prototypes, and design specifications that guide cross-functional product development• Collaborate closely with product management, engineering, science, and research teams to align design vision with technical feasibility• Contribute to the design system and design language that ensure consistency across AI product experiences• Perform user testing and usability studies to validate and iterate on design approaches• Mentor junior designers and contribute to evolving our design practice and methodologies• Advocate for user-centered design principles in AI product strategy and development• Develop design artifacts that clearly communicate design rationale and potential impactAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Have an available online portfolio- 8+ years of design experience- Experience in delivering design solutions for projects of large scope and complexity ...

Copywriter , Brand Innovation Lab

We are looking to hire an experienced, thoughtful, strategic Copywriter to join the Brand Innovation Lab. The candidate needs to have a knack for staying at the forefront of technology, delivering clear, compelling narratives and copy for our advertisers. You'll partner with Creative Directors, Art Directors, Designers, Solutions Managers, Strategists, Producers and Sales partners. You'll collaborate with internal teams across the Amazon canvas such as Alexa, Twitch, IMDb, and Prime Video. You'll assist on projects and present to clients, developing work that pushes the creative envelope. With every new technology and acquisition, comes a new opportunity to leverage for our advertisers.This role will use data to uncover insights, craft presentation decks, develop scripts and templates, and concept never-been-done brand experiences. You have strong conceptual, presentation, and storytelling skills, as well as an acute attention to detail. You display exceptional writing skills and are able to simplify complex solutions. Your portfolio must feature interesting, insight-driven campaigns and ideas that solve an advertiser problem through a variety of different media channels including video, social, digital, experiential, voice, radio, and outdoor. This role will be client-facing, so having great presentation skills is a must.Key job responsibilities* Concept, present, and execute innovative ad campaigns and experiences for automotive an restaurants brands.* Partner with Art Directors, Designers, Program Managers, Developers, Strategists and Producers to create customer-focused solutions that deliver on advertiser objectives.* Works collaboratively in developing campaigns, identifying problems, and inventing solutions with minimal guidance. * Collaborates with clients, internal teams, and 3P vendors. * Data-driven and obsessed with understanding customer behavior to invent and simplify.* Create concepts, present and execute campaigns on behalf of our advertiser’s needs.* Ideate and create digital experiences, ad products, commercials, branded content, and event activations.* Ability to manage multiple projects while meeting tight deadlines.A day in the life* Concepting innovative solutions for a product launch.* Creating a unique experience on Fire TV.* Tweaking creative messaging in response to Legal and PR feedback.* Selling through a campaign to brand clients and partner media agencies.* Pitching and helping lead third-party production partners.About the teamThe Brand Innovation Lab team is the group within Amazon that creates one-of-a-kind campaigns and experiences for global advertisers. Utilizing various platforms within the Amazon canvas (Alexa, Twitch, AWS, Fire TV, Amazon Fresh, Lockers, etc.), we create campaigns that reach millions of Amazon customers across our digital channels and in the real-world. The Non-Endemic Automotive and Restaurants Pod specifically deals with large automotive and quick-service restaurants brands that want to partner with Amazon to launch innovative, never-been-done campaigns. BASIC QUALIFICATIONS- 3+ years of experience at advertising agencies and/or in-house creative departments.- Must have an online portfolio URL in your resume demonstrating big thinking that can extend into any medium.- Strong understanding of digital and social platforms, as well as their use within marketing.- Excellent communication, interpersonal, and analytical skills, including the ability to present concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.- Exceptional writing skills that demonstrate the ability to create campaign content that attracts, retains, and grows an audience.- Must have experience in video production. ...

Business Content Journalist, Seller External Relations

As part of the Seller External Relations Strategy & Creative team, we use our creative and storytelling expertise, as well as knowledge gained from direct engagement with sellers and our audience, to tell the right stories in the most impactful ways. We leverage the voice of the seller to generate compelling storytelling and narratives at scale for influential-targeted paid, earned, and owned channels. We build from a combination of: 1) intentional seller story selection; 2) rich visual media; 3) data driven narratives; and 4) other creative visual content. We tell our Small Business and seller stories across an omni-channel landscape to achieve our goals. The Editorial team is looking for a seasoned journalist with a keen eye for storytelling and the ability to handle multiple, high impact assignments across various formats on deadline. You will be responsible for delivering relevant, accurate and engaging content to our audience, often with a data driven viewpoint. As a Business Content Journalist, you will play a pivotal role in driving our messaging strategy across a range of content formats. You will collaborate closely with cross-functional teams including Creative, Product, Legal, Public Relations, Public Policy and consumer business teams to create impactful and persuasive copy that captures the attention of our audience and resonates with them. Your creativity, attention to detail, and ability to work autonomously on editorial deadlines allow you to deliver results while also thinking ahead and pitching the next big story idea. There may be potential for this role to be remote. Key job responsibilitiesResearch and investigate news stories to gather relevant information from reliable sources.Conduct interviews with key individuals to gather first-hand information.Write well-crafted, concise, and compelling articles, features, and reports.Stay up to date with current Amazon events, news trends, and emerging topics to pitch and develop story ideas.Verify facts, cross-check information, and ensure accuracy in reporting.Adhere to journalistic principles, ethics, and editorial guidelines in all aspects of newsreporting.About the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers)BASIC QUALIFICATIONSBachelor's degree in Journalism, Communications, English or a related field. 8+ years of experience as a journalist and a proven track record of reporting across different beats/topics. News judgment and the ability to identify a compelling story. Proficiency in adhering to journalistic ethics and AP guidelines. Ability to work under pressure, meet deadlines and handle multiple assignments simultaneously.Attention to detail and accuracy in reporting. Demonstrated portfolio of writing compelling and impactful articles across various channels and formats. ...

Embedded Software Development Engineer, DeviceOS Software

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Kindle, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history. The Role We are looking for a talented and passionate Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. In this role, you will be responsible for system architecture and development of new features for embedded systems across multiple product and technology spaces (Alexa devices, IoT devices, etc.). You will join a team whose mission is to ensure that state-of-the-art technologies that serve the customer can be supported via flexible software architectures, OS and Hardware Platform abstraction, testability, and scalability across multiple device types. You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You will Investigate, prototype and deliver new and innovative system solutions, participate in design reviews, API development, and documentationYou love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Area Manager II - Military Veterans Encouraged to Apply

External job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

HR Business Partner

Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the AMZL People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance.Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health. - Execute employee engagement strategies and rewards and recognition programs. Regularly inspect employee sentiment mechanisms and identify, escalate and take partners when concerns or trends are discovered.- Provide developmental coaching and feedback to business leaders, including managing difficult employee issues, and delivering on organizational goals. - Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees. Hold leaders accountable to equitable selection, retention, and development of their employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership guidance, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. Responsibilities also include partnering with leaders at multiple levels of the organization to develop forward-looking goals and actions focused on the employee experience and operational objectives. Every day brings exciting new opportunities to make a meaningful impact on the lives of our employees and customers.About the teamAmazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. BASIC QUALIFICATIONS- Bachelor's degree- 2+ years of human resources experience, or a mix of equivalent experiences ...

Embedded Sr. SDE, Hardware Compute Group

We are seeking an experienced Senior Embedded Software Development Engineer to play a pivotal role in building our next-generation devices. In this position, you will collaborate cross-functionally with customers, system architects, program managers, and hardware engineers to implement a robust embedded software stack.Your primary responsibilities will involve developing embedded Linux software that covers critical capabilities such as device drivers, hardware abstraction layers (HAL), and system-level software. As a seasoned expert, you will leverage your strong technical skills to drive innovation, optimize system performance, and deliver reliable solutions.Key job responsibilities- Design, develop, and maintain complex embedded software components for a hardware processing pipeline, including device drivers, hardware abstraction layers (HAL), and system-level software- Optimize embedded software for real-time performance, efficient memory management, and optimal resource utilization on target hardware platforms- Integrate embedded software components with hardware-specific drivers, middleware, and operating systems- Collaborate with hardware engineers to ensure seamless hardware-software co-design and achieve optimal system-level performance- Perform in-depth unit, integration, and system-level testing to ensure the quality, reliability, and robustness of the embedded software- Troubleshoot and debug complex issues in the embedded software stack, including performance bottlenecks and edge cases- Create and actively participate in design reviews, code reviews, and retrospective meetings to continuously improve the development process and share knowledge- Stay up-to-date with the latest trends, technologies, and industry standards in embedded software development, and leverage this knowledge to drive innovation- Mentor and provide technical guidance to junior team members, fostering their growth and developmentTake a leading role in defining the technical roadmap and architecture of the embedded software stackBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Corporate Counsel, eero

Are you looking for new challenges in a fast-paced, innovative company? Come make history with Amazon’s legal department. We are looking for a talented attorney with a background in consumer products, privacy or hardware and an interest in supporting the international growth of eero’s wifi products and services. At eero, we have a motto: to make wifi that just works. You’ll help us by working directly with the business to manage risks related to eero’s hardware portfolio, software services, and the international expansion of these offerings.The attorney in this position will be based at eero’s headquarters in San Francisco, CA. Some travel, domestic and international, will be required.Key job responsibilitiesYour duties will include: advising on regulatory and compliance matters both domestically and internationally, working with outside counsel to understand and scope risks, and providing day-to-day input on privacy, intellectual property, marketing, and go-to-market strategy issues. The successful candidate will be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and will demonstrate sound judgment even in ambiguous situations.About the teamThe eero legal team is part of Amazon Legal (Lab126), and we work alongside a diverse and expert team of business development, engineering, marketing, product, and international expansion professionals. that are working on some of the most interesting legal challenges in tech. Our team loves what they do and we hope you will too!BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of legal experience ...

Campaign Manager, US Sports Marketing, PV Sports Marketing

The Sports Marketing team at Amazon Prime Video seeks a Campaign Manager to lead marketing campaign operations for 360° marketing campaigns and deliverables well as help build and maintain ongoing marketing operations in support of our Live Sports programming. The campaign management team is the operational backbone of Sports Marketing at Amazon, partnering especially closely with the Strategy (go-to-market) and Creative teams to bring innovative marketing campaigns and initiatives to fruition. This position reports to the Head of Campaign Management and Marketing Operations and will drive: Campaign Operations: Leverage exceptional organizational and project management skills to drive all aspects of 360-degree marketing campaigns, from brief to concept to execution. Manage and drive timelines, budgets, and cross-functional teams (internal and external) to ensure seamless creative development and delivery. Marketing Operations: Manage and improve the operations, processes, and tools used by the marketing team to more effectively manage and track their work on Live Sports titles. Key work streams will include identifying pain points, defining a long-term vision, and implementing new solutions to increase self-serviced, force-multiplying efficiency and visibility.Key job responsibilitiesDay-to-day oversight and execution of campaigns and creative asset development:- Develop detailed project plans, timelines, and budgets for marketing campaigns and initiatives, including strategic allocation of resources, rate negotiations with external partners, and oversight of the development of AV, digital art and print creative assets- Manage project deliverables to ensure timely and successful execution- Collaborate with diverse cross-functional teams (including strategy, creative, social, and media) and external agencies towards common objectives and shared timelines- Facilitate clear, proactive communication among all stakeholders, ensuring efficient collaboration, timely updates on project status, and effective assessment of project requirements- Monitor project progress, identify risks, and implement corrective actions as needed, while ensuring updates, relevant delays and budget implications are communicated to stakeholders- Champion, and contribute to the improvement of, appropriate processes and system tooling to support efficient collaboration, campaign planning, resource allocation and tracking, and creative review/approvalsProcess Improvement and Operational Optimization:- Identify and report on operational gaps and opportunities for improvement in marketing team processes and workflows, particularly related to Live Sports titles- Assist in implementing innovative processes, tools, and systems to enhance project management, resource allocation, status tracking, and cross-functional collaboration- Drive the adoption of new operational solutions, aligning them with long-term strategic goals to improve overall marketing team efficiency- Raise the quality bar through routine post-mortems, collaborative feedback, and data-driven improvements- Input to strategic vision for ongoing operational excellence in campaign management and creative asset developmentAbout the teamPrime Video has a vast selection of live and on demand sports content including Thursday Night Football, NBA, NASCAR, New York Yankees, National Women’s Soccer League, and more. The Sports Marketing team is charged with creating world-class marketing campaigns to deliver this growing portfolio of live sports, sports exclusives, and unscripted sports entertainment content to Amazon customers.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience, particularly in project and/or program management, with a proven track record of of successfully project managing complex, multi-faceted marketing campaigns- Adept at nimbly navigating curveballs, challenges and coordinating diverse stakeholders to deliver on a wide range of campaign deliverables- Experience driving direction and alignment across large, complex teams to ensure efficient development and delivery of assets per the marketing plan- Experience in creative concept development, production, budget management, and vendor negotiation- Experience owning relationships with and presenting to senior stakeholders and partners- Experience in creating and implementing processes, driving adoption across large and busy organizations- Proficiency in project management software (eg Smartsheets, Airtable)- Comfortable operating in highly ambiguous and rapidly evolving business environment- Excellence in written and verbal communication- Experience working in sports marketing and/or sports media marketing ...

Applied Scientist, LLM Code Agents, Q Developer

AWS is looking for world class scientists and engineers to join Amazon Q Developer Machine Learning team to develop groundbreaking generative AI technologies like Amazon Q and CodeWhisperer. Our scientists push boundaries in training large language models, code generation, retrieval-augmented generation, and beyond to invent creative solutions. You will invent, implement, and deploy state-of-the-art machine learning solutions at Amazon scale, having a direct impact on revolutionary products used by millions. You will make breakthroughs that challenge the limits of AI and machine learning while collaborating with leading academics and interacting directly with customers to bring new research rapidly to production. You will publish your work at top Machine Learning and Natural Language Processing conferences.The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist III, Customer Service AI

The Applied Scientist will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation.Key job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Assistant Manager II, Amazon Fresh Stores

We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. - Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.About the teamAmazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both an leader and an inventor and you want to join a fast-paced, cutting-edge team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality or grocery environment or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Lifecycle Marketing Manager, Blink

Blink (part of Amazon Devices) is looking for a data-driven, customer-obsessed marketing manager to drive scaled email marketing campaigns globally. In this role, you will be responsible for defining and executing the vision for email marketing strategies and campaigns. This role will have end-to-end ownership of subscription campaigns, including automated flows and promotional emails from strategy to execution with a strong foundation in e-commerce best practices.This is a critical role on our marketing team as we look to scale acquisition, engagement, and retention efforts for Blink. This role will manage acquisition email campaigns across Sonar and Braze including prospecting, TPR, Marquee, and re-targeting campaigns. They will manage device launch campaigns, prospecting, and campaign management. They will aim to become an Amazon Email Bar Raiser acting as the SME for all awareness, acquisition, and conversion email programs working with Developers, Creative, Product, and Business Development.Key job responsibilitiesOwn email marketing campaigns from beginning to end from gathering of requirements, design and development, to testing, launch, and reportingGenerate on-brand, best-in-class content, tailored to appropriate customersLeverage Braze, Sonar, and other email tools to increase performanceBuild email programs and execute campaigns that drive awareness, engagement, and revenueWork with stakeholders to build campaigns that inform customers of launches, promotions, news, and eventsCreate and test campaigns and templates that align content to customer preferencesAnalyze, report on, and optimize against key metrics including CTR, open rates, revenue lift, and engagementRecommend and implement iterative A/B testing to continually improve performance through optimized messaging and targetingDevelop and lead an annual email marketing plan to align on key growth areas, maintain a project schedule, and make it visible to leadershipGain subject matter expertise in customer pain points and deliver proactive solutionsResearch and develop an iterative testing strategy to gain insights and continuously improve the customer experienceWork with marketing, content, design, product, support, engineering, and leadership to align channel initiatives with business goalsAnalyze cohorts and segment effectively to drive growthTrack email best practices, industry trends, and make proactive recommendationsA day in the lifeThis role's primary focus will be to build and execute email marketing strategies and campaigns to enhance the customer experience and drive growth for our business. The ideal candidate has experience leveraging data to gain insights and solve problems, an eye for design, experience with content strategy, and technical email development skills.You will bring your proven creative, analytical, and strategic capabilities to imagine, develop, plan, implement, and optimize compelling campaigns that deliver results.You think strategically and execute flawlessly. You understand data workflows, customer segmentation, automation and personalization, ecomm and consumer marketing, and testing best practices.You earn trust with key stakeholders across multiple teams and are excited to test and learn in a data-driven environment. You work autonomously yet enjoy collaboration, handle multiple large-scale initiatives, and deliver results that raise the bar.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- 5+ years experience developing email and in-app marketing campaigns (including automated flows) from concept to completion; including testing, sending, and reporting ...

ITS Support Engineer I

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.As an ITS Support Engineer you'll be the go-to expert for Amazon's corporate offices nationwide, providing essential and exceptional on-site infrastructure support to ensure productivity is uninterrupted. Amazon’s ITS Support Engineers are committed, dependable and customer focused, owning the overall IT experience ensuring our corporate offices and employees have reliable and secure technology.ITS Support Engineers have an advanced understanding of IT infrastructure technologies and devices deployed throughout Amazon. They maintain a high degree of technical aptitude over a large scope of IT software, hardware and networking disciplines. Working independently or collaborating with partner teams, vendors and contractors, they manage projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll collaborate extensively with cross-functional teams to solve and manage network related events. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose and troubleshoot cabling infrastructure and connectivity issues ensuring successful solutions. Our Engineers guide and empower both technical and non-technical Amazonians to rapidly implement workarounds, unblocking issues, so our employees maintain productivity. Key job responsibilities Partner closely with our Network Engineering and Network Technical Project Manager teams to drive efficient, seamless implementation of new designs and products through workflows Collaborate with various stake holders and vendors to lead, execute and deliver infrastructure projects Leverage technology, automating and eliminating time-consuming manual activities to improve overall operational efficiency Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities Troubleshoot cabling infrastructure and connectivity issues using best practices and methodologies Provide on-call support for high severity incidents and act as an escalation point of contact for the team Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions Travel between buildings in the local area as requiredA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. , The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 2+ years of IT client, server, and network service delivery experience- • Excellent customer facing skills- • Occasional travel required based on needs of the business ...

Applied Scientist III, Amazon Transcribe

Amazon AI is looking for an Applied Scientist to join our science team in the area of Multimodal Learning, Large Language Models, Natural Language Processing and Speech/Audio Representation Learning. Our organization develops the science that drives the cloud-based AI services of AWS. Our mission is to put the power of AI into the hands of every developer. We seek to advance the state of the art in machine learning to create services that delight our customers and meet real-world business needs.As an Applied Scientist you will partner with talented scientists and engineers to design, train, test, and deploy machine learning models. You will contribute to innovative features, improve our services based on customer requirements and help maintain a highlyscalable data and model management infrastructure that supports cutting-edge research. You will be responsible for translating business and engineering requirements into deliverables and software products.We are looking for candidates who thrive in an exciting, fast-paced environment and who have a strong personal interest in learning, researching, and creating new technologies with high customer impact.Prior domain knowledge in multimodal learning, unsupervised speech/audio representations, natural language processing, or computer vision is strongly preferred; solid knowledge of fundamentals of statistics, machine learning, and deep learning is required. Candidates should possess strong software engineering skills and several years of industry experience.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Data Center Manager , SFO - DCO

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations teamAWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.- 2+ years of experience managing people in a technical environment. 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7- 2+ years of experience with Networking, or Computer hardware. ...

Language Engineer II, Amazon

Amazon is among the top 10 most-visited website worldwide. Amazon's search experience is central to how hundreds of millions of customers shop using billions of queries to find products for sale. The scale and impact of Amazon Search is huge.Within the Amazon Search organization, the MIDAS (Metrics, Insights, Data Annotation for Search) team delivers high quality labeled data at scale in order to improve the search experience for shopping on Amazon through AI model training and evaluation as well as to produce metrics that measure our customer experiences. We focus on agility, linguistic expertise, high standards for data integrity, enabling self-service, and frugality of resources in order to meet or exceed our customers' expectations. We collaborate closely with several machine learning (ML) applied science, engineering, and product teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality.The Language Engineer role in the MIDAS team owns the creation of the data annotation workflow, writing intuitive and labeler-friendly annotation guidelines, data wrangling and analysis, specifications for labeling UI templates, and reporting of labeled data quality metrics to deliver on internal customers' requirements and achieve the desired Amazon customer outcomes. In order to achieve high rates of accuracy and consistency in labeled data outputs, Language Engineers apply linguistic (i.e., semantics, syntax, pragmatics) and scripting expertise to overcome natural language processing and language understanding challenges.Key job responsibilities* Design and develop data annotation guidelines and workflows.* Manage and process large amounts of structured and unstructured data.* Adopt and design quality control metrics and methodology to evaluate the quality of data annotation.* Maximize productivity, process efficiency and quality through streamlined workflows, process standardization, documentation, audits and investigations on a periodic basis.* Handle annotation & data investigation requests from multiple stakeholders with high efficiency and quality in a fast-paced environment.* Collaborate with scientists, engineers, and product managers in defining metrics, guidelines, and workflows.* Initiate and contribute towards improvement projects, present solution proposals, and implement them.* Establish processes and mechanisms to onboard and train junior data associates on an ongoing basis.* Handle work prioritization and deliver based on business priorities.* Be flexible in changes to conventions deployed in response to customers’ requests and change workflows accordingly.BASIC QUALIFICATIONS* Bachelor’s or Master’s Degree in Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related field.* Relevant work experience of 5+ years.* Proficient in Python.* Knowledge of Regex, SQL, MS Excel, Git.* Ability to navigate a Unix terminal and use common command line tools.* Familiarity with annotation tools and workflows.* Excellent communication and strong organizational skills with a keen eye for details.* Comfortable working in a fast-paced, collaborative, and dynamic work environment.* Willingness to support several projects at one time and to accept reprioritization as necessary. ...

Head of Global Social Strategy, Prime Video

Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a home for buzzworthy original content, including The Boys, Reacher, Summer I Turned Pretty and Saltburn, we also serve as an entertainment destination to view live sports, watch other streamers, rent/purchase titles, and dive into our extensive library of content. Extending beyond the Prime Video platform, Amazon provides a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a uniquely positioned place to develop and grow professionally.Are you an experienced social media marketer who wants to set the strategy for one of the world’s largest streaming entertainment brands? If so, we have the job for you! The Prime Video (PV) Global Brand and Social Strategy team is hiring a Global Social Strategy lead, who will be responsible for evolving our global social strategy, working closely with the regional, studios and sports social leads, providing thought leadership and force multiplying their efforts. They will be responsible for driving the vision of how Prime Video can have a best-in-class social marketing organization, setting the strategic plan to grow our social reach and capabilities (e.g., what handles to invest in, what capabilities are needed) and overseeing investments (e.g., data infrastructure, tools, automation, people skills) that support social on a global basis. They will collaborate with the global brand strategy team to extend the Prime Video brand positioning, pillars and expression into our social editorial and paid strategies, in a social first tone and manner. They will author our global social strategy and social QBRs, evolving our social goals and metrics to stay ahead of changes in the industry, reporting on our social investments and results, and creating a social measurement framework. They will work closely with product teams to build two-way linkages between our service and key social platforms, with a focus on scalable ways to leverage the social zeitgeist to inform editorial decisions on-app. They will work with paid media teams to build strong relationships with key social platforms, driving prioritization for Prime Video asks and needs. They will lead or collaborate on social partner relationships to support global social infrastructure and automation. This leader is not responsible for creative execution of social content or management of handles – this happens at the regional/local level as a lever to support those businesses. This is a highly strategic role, requiring them to lead by influence through elevating a group’s thinking and discussion, use of data/information to disprove assumptions, and trust-building collaboration. The ideal candidate is a social media professional with a background in media and entertainment or other large consumer facing categories that move at the speed of culture. They are familiar with the principles of social listening and insights, and passionate about the power of data to drive business outcomes. They thrive on staying current on the cutting edge of the social media, content and creator marketing landscape. They have experience working with matrixed ownership typical to large international organizations, and know how to lead by influence. Key job responsibilities- Set the vision and strategy for global social strategy for Prime Video. Build relationships with a broad set of partners including PV regional social leaders, Studios, Sports, Product and PR.- Define and direct the social brand voice, educate and support regional social teams in expressing our brand positioning and pillars in a social first tone and manner. - Define success criteria and measurement at a global level, develop infrastructure to support measurement and reporting capabilities that continually serve as inputs into on-going, go-forward decisions.- Develop centralized operating guidelines for regional/country teams that are compliant with Amazon security.- Standardize the content categorization framework to make it consistent across locales, easy to track and communicate to leadership. - Author and deliver SVP-level quarterly social QBR, define and own mechanisms to review global social progress, drive social governance, sharing success story case studies, best practices and learnings across regions.- Identify key investments in social infrastructure, people and budgets, advocate for and build into Amazon planning cycles. - Work with social insights teams to learn, test, share and force multiply across marketing and PR. About the teamThe Global Brand & Social Strategy team develops the global approach to the Prime Video brand strategy (including verbal and visual expression, and brand governance), and the global social strategy (thought leadership, measurement, brand expression), both of which are supported by a robust brand and digital insights practice. The team collaborates with Prime Video’s international and cross-functional teams, including Amazon MGM Studios, Sports, PR, Product and Marketing, and partners closely with Amazon’s cross-channel marketing team. We deliver insights and execute strategies to drive the future of the PV brand. BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Bachelor's degree in film, media, production, marketing; or equivalent work experience- Familiarity with social media insights tools and techniques, and experience translating those insights into marketing moments- Experience communicating effectively and presenting to senior business leaders as well as with creatively-oriented stakeholders- Experience working efficiently with and influencing stakeholders and team members across time zones and countries- Experience thinking creatively, taking the initiative and constructively advocating on behalf of the customer- Experience understanding and discussing business and technical concepts, evaluating tradeoffs and opportunistic new ideas ...

Device Software Engineer, Kuiper Government Solutions

Project Kuiper is Amazon’s initiative to launch a constellation of 3,236 Low Earth Orbit (LEO) satellites to provide high-speed, low-latency broadband connectivity to unserved and underserved communities globally. Join our mission to close the digital divide and connect people, businesses, and governments in places where reliable connectivity has been a challenge.We are breaking new ground with every device we design, from custom silicon to secure software, to enable innovative satellite and ground systems. Be part of a team that pushes the boundaries of satellite communications technology to make global connectivity a reality.As a Device Software Development Engineer on the Kuiper Government Solutions (KGS) team, you will design and develop embedded software for Kuiper’s satellite and ground systems. You’ll work on fault-tolerant, real-time platforms, collaborating closely with hardware, systems, and product teams to deliver secure, reliable, and high-performance solutions.This is a unique opportunity to shape the next generation of space-based communication systems with minimal legacy constraints. Your work will directly support critical government initiatives, enabling secure and high-performance communication systems for U.S. and allied missions.This role is based in Northridge, CA, or Redmond, WA, with U.S. relocation benefits. Onsite work is required 5 days a week.Key job responsibilities• Design, develop, and optimize embedded software for Kuiper’s satellite and ground terminal systems, focusing on fault-tolerant, real-time platforms.• Leverage modern application frameworks for Embedded Linux and RTOS platforms to develop scalable, modular, and high-performance software.• Implement and integrate software for data processing, device control, and networking protocols (e.g., TCP/IP, UDP).• Debug and resolve complex hardware-software integration issues using tools like logic analyzers and oscilloscopes.• Collaborate with cross-functional teams to ensure seamless hardware-software interaction and system reliability.• Mentor junior engineers, conduct design reviews, and uphold high software quality standards.Security Clearance : This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.About the teamKuiper Government Solutions (KGS) is a multidisciplinary team developing targeted and scalable solutions for custom satellite and ground applications. KGS Device Software focuses on embedded software solutions for custom products supporting U.S. and allied government customers. We collaborate closely with hardware and systems teams to deliver secure, high-performance solutions for mission-critical applications.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of programming experience in C, C++, or Rust for resource-constrained systems- Proficiency in debugging, optimization, and hardware-software system integration- Proficiency in debugging, optimization, and hardware-software system integration- Excellent written and verbal communication skills ...

Marketing Manager, Amazon Music

About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Our team is focused on building a personalized, curated, and seamless listening experience. We want to help our customers discover Audiobooks on Amazon Music, while also having access to their favorite content. We build systems that are distributed on a large scale, spanning our apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music and other digital content to customers in new and exciting ways that enhance their day-to-day lives.Come innovate with the Amazon Music team!This role will own the strategy and execution of new content initiatives across owned and operated channels. As the Marketing Manager, you are responsible for driving Audiobook goals by executing enriching audiobook customer experiences through effective use of owned & operated marketing channels. A successful candidate will have a passion for owned channel marketing, continuous A/B testing, and strong creative instincts. The ideal candidate will have the creativity to take our global audiobook strategy to the next level.Key job responsibilities* Serve as a cross-platform Audiobook expert and drive execution of best practices and learnings.* Continuous A/B testing of visual O&O placements for Audiobooks, including creative imagery, messaging and CTAs.* Understand and create customer segmentation, cohorts and testing plans to optimize for customer acquisition, engagement and retention.* Establish and optimize reports and perform detailed analysis to drive insights to increase acquisition and engagement across owned & operated marketing channels and campaigns.* Obsess over customers and how they discover Audiobooks within Amazon Music on the Amazon website and mobile app, Amazon devices and owned and operated entities.* Make recommendations to optimize navigation and product page funnels, based on metrics and industry best practices.* Experience using data and metrics to measure impact and determine improvements* Experience using Microsoft Excel to manipulate and analyze dataBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion.- Excellent leadership and communication to drive recommendations, articulate tradeoffs and influence senior executives. Excellent presentation, and interpersonal skills.- High attention to detail, across both business and technical domains- Exceptional analytical and quantitative skills, with a natural curiosity to measure, test, learn and iterate in order to get the best results possible.- Proven track record of creating customer segmentation and executing testing plans.- Demonstrated success in delivering results in a fast-paced, rapid-growth environment. ...