AZ

As a Customer Service Associate, you will play an essential role in empowering our customersto take their medications correctly and achieve better overall wellness. Our pharmacy features acasual dress code in a nonretail facing environment. An active, in-state pharmacy technicianlicense is required to be considered.Key job responsibilities• Answer incoming telephone calls from Customer Care associates on a daily basisand maintain metrics as assigned• Make outbound calls including for a variety of purposes. Including situations deemedurgent by clinical pharmacist team• Assist clinical pharmacist team with outgoing MD, pharmacy, and/or customer calls• Assist Customer Care Associates by providing guidance and feedback utilizing aconsultative approach to continually develop staff knowledge• Complete tickets to support Customer Care Team and Clinical RPh team• Maintain advanced understanding of all Amazon Pharmacy’s policies andprocedures as well as Amazon Pharmacy products and services• Monitor and process all help desk assigned tasks on a daily basis• Act as primary point of contact for escalated calls by Customer Care Associates,handle escalated calls and follow through until resolution has been met• Manage reporting of customer complaints and provide resolution per set SLA’s,escalating as appropriate• Investigate and report pharmacy errors• Learn pharmacy laws and regulations nationwide• Serve as a point of contact for any system or technology/software outages and notifyall appropriate parties for resolution• Maintain confidentiality of all customer information• Work autonomously and proactively identify areas in need of improvement• Constant collaboration with teammates• Customer-centric and commitment to quality• Work a flexible schedule - shifts will possibly start and end outside of normalbusiness hours• Perform other tasks assigned while working in a fast-paced environmentBASIC QUALIFICATIONS• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee, and Assistant Licenses)• High school or equivalent diploma ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and customer obsessed people. As a Business Analyst for Transportation Engineering Systems Team, (TESS), you will be responsible for developing, enhancing, automating and managing business models/dashboards using strong quantitative skills. You will also build tools and support structures needed to analyze data, deep dive root causes of operational issues or challenges, drive process improvements, build KPIs (Key Performance Indicators) and metrics, and document systems and processes for internal publication.Key job responsibilities- Own the design, development, maintenance of ongoing metrics, reports, analysis, dashboards, etc. to drive key business decisions.- Writing high quality SQL codes to retrieve and analyze data and experience working with large data sets, automate data extraction, and build monitoring/reporting dashboard- Propose, define and align leaders on the right metrics to track business performance and own end-to-end production of these metrics.- Formulate analytical business problem statements, executing the analysis and presenting insights in crisp business language.- Develop clear communications for recommended actions. Able to communicate complex analysis and insights to our stakeholders and business leaders, both verbally and in writing.- Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives. This includes causal analysis on program - launches and its impact on the business.- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)- Work with program managers, business owners and leadership impacting critical business initiatives. Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) ...

*This role is located in Buckeye, AZ. This role is fully on site and there is no relocation assistance.*Are you ready to drive commercial motor vehicles locally from building to building and help Amazon deliver world class service? Transportation Associates will perform semi-trailer moves in the trailer yard, coordinate yard activities (such as checking in trailers, traffic flow, internal communications with operations, etc.), conduct yard audits, complete driver training programs (Hostler, CDL School, etc.), and operate multiple vehicle types (including but not limited to hostlers and day cabs) to support Amazon’s transportation network. Benefits of being a Transportation Associate include earning your Commercial Driver’s License (CDL) paid for by Amazon, being home after every shift and having the opportunity to work 40 hours per week (plus occasional overtime).You are applying to a DOT-regulated role. This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). An offer is contingent upon the successful completion of a DOT-regulated pre-employment background screening and DOT physical.Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain and maintain their Driver Qualification File (DQF) and Commercial Driver’s License (CDL), and be eligible to drive in accordance with Department of Transportation (DOT) requirements. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.As a Transportation Associate you will:• Adhere to company rules and regulations and make safety a priority at all times. • Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain workflow for buildings.• Operate Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations. • Operate CMVs on public roads as required while staying on predetermined routes and using approved equipment. • Comply with company policies, procedures, and DOT regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, etc.). • Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered. • Follow hostler and delivery schedules, track and report working hours and breaks at appropriate times, adhere to yard safety policies, obey all applicable traffic laws, and drive in accordance with weather/road conditions. • Work primarily outside and drive different commercial motor vehicles over the road. • Work at nearby sites locations within the area needed to support the business. • Drive, maneuver, and load/unload a truck using approved equipment (pallet jack, etc.). • Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach. • Work as a peer trainer on an as needed basis to support the business. • Associate will be required to obtain their Driver Qualification File (DQF) and Commercial Driver’s License (CDL) as a condition of the role.BASIC QUALIFICATIONS- High school or equivalent diploma- Driver's license- Are 21 years of age or older- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- This position involves driving up to 75% of the time and will require obtainment of a Driver Qualification File (DQF) and/or Commercial Drivers License (CDL) as a condition for the role. Must be willing and able to obtain licensing as part of this role. ...

The Account Health Support (AHS) Team is looking for a Knowledge Management Office (KMO) Program Manager to join our Global Operations and be a leader on our team. We are seeking a talented, data driven, and proven individual with experience in operational integration within the training and content creation space to support AHS worldwide across various functions. The KMO Program Manager will be a key person to shape the resource creation, training, and career development of the Account Health Support team. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong program management and communication skills.As the AHS KMO Program Manager, you will be responsible for creation and execution of an aggressive roadmap that will support a global team. Success candidates are collaborators who work closely with cross functional teams to effectively prioritize and deploy training programs based on customer and business need. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate on behalf of our customers.Key job responsibilities•Develop content and curricula to support onboarding of new employees, and development of tenured employees• Manages relationship with stakeholders to understand content and training needs• Conducts data analysis deep dive to measure training impact• Works backwards – demonstrates planning capability to execute on deliverables (manages stakeholders, and coordinates details).• Supports development of all AHS KMO support positions (Site Trainers,certified instructors, content POCs)Writes narratives to communicate changes to training mental modelA day in the lifeThe KMO program manager will work with various stakeholders to ensure that our team of global Specialists have the necessary resources (training and content) to support Sellers via multiple communication channels. The successful candidate must demonstrate strong organizational intelligence, exceptional ability to build trust, strong verbal and written communication skills, and the ability to manage complex cross-team projects. You are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs to evolve our strategy to connect, engage, and empower our selling partners.About the teamAccount Health Support (AHS) is a global team that provides Selling Partners with empathetic support while addressing their account health concerns.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Sr. Resilience Manager, AMER, enables comprehensive security risk preparedness and response processes, building resiliency capabilities for the organization to cope with various levels of threats, events and hazards that jeopardize Amazon’s people, operations, assets, and brand in North and South America. Basic Qualifications1. A bachelor’s degree or equivalent2. Project management and delivery experience 3. Experience in Crisis Management or Business Continuity programs4. Demonstrated ability to work with multiple, competing deadlines, with excellent attention to detail5. Ability to communicate with all levels of business leadership and staffPreferred QualificationsPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.1. A security / risk management industry certification (ASIS CPP, CSMP)2. Advanced degree in related field (International Relations, Risk management, Political Science, Business Intelligence, Business Continuity or Resilience etc.)3. Experience with continuous improvement cycles and analytical methodology4. Familiarity with risk, business continuity and data management platforms (BSI, Audit board etc)5. Familiarity with geo-spatial tools and platforms (ArcGIS, ESRI, Palantir, etc.)6. Proficiency in Spanish, Portuguese, and/or French. Key job responsibilities1. Coordinate and lead large-scale/crisis event, emerging threat, and high severity event coordination efforts across multiple organizations to minimize operational disruption in our fulfilment network. 2. Implement detailed resilience frameworks, standards and programs to enable risk change identification, assessment and management. 3. Support the business with analytical deep dives to identify root causes of loss, risks, security breaches and major incidents, determining additional mitigations and or corrective actions.4. Train, advise, and partner with other functions in identifying, managing and mitigating risks through robust standards and processes.5. Work with stakeholders and internal customers to establish, provide, and agree on clear goals, objectives, and performance delivery outcomes as well as timelines.6. Support planning and response with internal teams and manage relationships with business units and functions.7. Build a resilient organization and prepare the business to be able to respond to a range of events that may pose risk to people, operations, assets and brand. A day in the lifeThe Sr. Resilience Manager works closely and on daily basis with senior Worldwide Operations Security (WWOS), Regional Security & Loss Prevention (S&LP), operational disruption, and operations leaders to determine organizational challenges and needs, translating them into proportionate and effective standards and mitigations. The Sr. Resilience Manager supports World Wide Amazon Stores (WWAS), which operate in highly diversified and complex environments, including numerous regulatory and law enforcement models, cultures, languages, criminality levels and national, political, social and security complexities. The Sr. Resilience Manager is called upon to support dynamic risk preparedness and response during changing risk environments, large-scale/crisis events, and high severity incidents. The Sr. Resilience Manager plays a critical role in coordinating operational disruption efforts and ensuring business continuity for our fulfillment operations. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamWorking in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security in business decision-making conversations. We do this by preventing Security and Loss Prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents in order to minimize any negative impact as well as thoroughly investigating security-related incidents in order to identify and remove root causes, preventing reoccurrence.The Resilience team creates and maintains a Resilience framework to ensure continuation of our business, providing risk oversight, risk preparedness, contingency planning and incident response as a service to Business and operational Security & Loss Prevention Teams. The Resilience team implements strategic, tactical and operational mechanisms by working closely with global and regional business leaders and support functions. The team leverages global and regional Risk & Resilience (R&R) teams to monitor existing and evolving threats, assessing risk level changes in order to drive increased preparedness and enable business adaptation and or absorption of changing risk conditions, including response and recovery activity to manifested incident and crisis events.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience developing and implementing of standards, policies and programs or equivalent- Knowledge of Microsoft Office products and applications at an advanced level- Experience in Crisis Management or Business Continuity programs ...

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon, one of the top 100 companies in Canada, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC) in YEG1. Handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.BASIC QUALIFICATIONSResponsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center. ...

Fleet Maintenance Central Services & Execution Team is hiring a Maintenance Central Services (MCS) Manager!At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The MCS Manager will lead a team of MCS associates, as well as supervise MCS Managers to improve Uptime and Availability, and will ensure a safe working environment for all. This leader must be input focused with a strong bias for action to eliminate failures proactively.Key job responsibilities- Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.- Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.- Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.- Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.- Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.- Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.- Work with Finance team to develop, set and track budgets.- Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.- Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.- Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.- 25% or more travel requirement.BASIC QUALIFICATIONS- 7+ years of supply chain experience- 7+ years of team management experience- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7 + years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus for Proactive Maintenance Management ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.The Amazon Business (AB) 3rd Party Supplier Sales Team is driving the next wave of growth for our Business Sellers (Enterprise & SMB). We relentlessly innovate with our Sellers across a broad spectrum of functions including: expanding selection, offering everyday low prices, improving our world-class delivery program, and providing exceptional convenience. We are disrupting the status quo by delivering new, efficient buying and selling solutions to individual proprietors, small-medium businesses, global organizations, and everything in between.Key job responsibilitiesAmazon Business is seeking a dynamic and motivated Sales Professional for our third-party supplier sales team. The Account Representative will be responsible for launching new accounts with brand owners, distributors, resellers, and independently owned businesses to list and sell products to business customers in the Amazon Business store. The ideal candidate will have experience in owning the complete sales cycle from pipeline development through closing the sale and post-close engagement.Our Sellers are our Customers, and we want you to bring a passion for their success to this role, with a focus on helping them launch effectively, steadily increase their business, and improve their experience selling with Amazon BusinessDevelop and execute a launch playbook for the scaled recruitment and growth of prioritized B2B selectionDevelop and manage launch plans in tandem with customer teams, category teams, OEMs/Brands, Distributors, Operations, Integration, Account Management, and Marketing teamsIdentify and build relationships with key influencers and decision makers within prospect targetsDrive seller performance improvements using targeted levers across selection, listing quality, pricing, and fulfillment. This in-office role can be based in one of the following locations: Seattle WA, Austin TX, Phoenix AZ.BASIC QUALIFICATIONS- 1+ years of professional or military experience- Knowledge of Microsoft Office products and applications- Experience prospecting, qualifying, and cold-calling companies ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Business Area: Operations – Procurement We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It’s a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators – and there’s plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach. The Site Procurement Operations Center (SPOC), reporting into the Global Procurement Organization (GPO), ensures that Amazon gets value for money for non-inventory goods to provide the Fulfillment Centers with the necessary shipping supplies they need to operate smoothly. The team has two divisions: North America (NA) and Europe (EUK). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. The number of FCs within a group will depend on FC size and other relevant parameters. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis, Blanket Purchase Order management, Key Performance Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support, and escalation management. SPOC currently provides these services for ~1200 sites across 14 countries.SPOC NA is a 24/7 team (shifts both days and nights) supporting Operations & the Field Procurement team and working in our office in Tempe, Arizona. Based on business need, our Specialists are slotted into different shifts. You may be required to work Days, Nights or Weekends. You must be open to any shift.Key job responsibilities· In partnership with the Supply Chain Leadership, provide support for the fulfillment centers, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, procurement transaction and expediting support· Develop deep knowledge of non-inventory items and align with like buildings to drive best practices· Ensure best practices are being shared and implemented· Work in partnership both internally and with suppliers to develop innovative solutions to provide Supply Chain support to the Operations network· Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.. Partner with Accounts Payable, Suppliers and various internal teams to ensure timely resolution of vendor payment issuesBASIC QUALIFICATIONS· High school or equivalent diploma or equivalent professional or military experience · 1+ year working in data analysis and formula creation in Microsoft Excel · 1+ year working with Microsoft Outlook management and rule creation · Key performance indicator (KPI) reporting experience in operations · Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays on-site in Tempe, Arizona ...

Amazon is looking for a highly-motivated Jr. Software Development Engineer (SDE)! Jr. SDEs write real software and collaborate with experienced software engineers who provide guidance and opportunities for ownership on projects that matter to our customers. As a year-round intern, Jr. SDEs become fully integrated into their teams and regularly contribute to impactful deliverables. Your design and code will contribute to solving some of Amazon's most complex technical challenges.The Jr. SDE role is part of Amazon's Jr Developer Program - a year-round internship opportunity that offers a symbiotic relationship between work and school. Jrs. receive 1:1 mentoring throughout their time in the program, receiving guidance and insight from a full-time Amazonian on their team. Because of the internship's extended tenure, our Jrs. become immersed in an Amazon team and gain real-life technical experience. Flexible part-time schedules during the school year and full-time employment over the summer creates an environment where students can succeed in both their work and their education. Tempe has a growing population of Jrs, allowing for deep connections with fellow students engaged in similar roles.We are looking for students to start working with our cohort in June or September 2025.Upon successful completion of the Jr. Developer Program, the opportunity for full-time employment may be available at an Amazon corporate site.Role Highlights: - Part-time work during the school year (16 hours/week) - Full-time work during the summer (40 hours/week) - 1:1 mentoring with an experienced Software Engineer - Effective performance management and integrated opportunities for growthBASIC QUALIFICATIONS - Currently enrolled in an accredited college or university Bachelor's or Master's degree program. - Majoring in Computer Science, Software Engineering, or related STEM field. - Graduating in June 2027 or beyond. - Ability to work year-round until graduation (part-time during the school year and full-time during the summer). - This role is not offered as remote or hybrid and working hours must be conducted in our corporate office in Tempe. - Candidates must be living within commutable distance to Tempe, AZ. - Able to start working with the cohort in June 2025. - Programming experience with at least one modern language such as Java, Python, or C++ including object-oriented design. ...

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. The Infrastructure Operations organization is looking for Data Center Technicians to take AWS Data Center Operations to the next level. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 and on a rotating shift scheduleAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- High school or equivalent diploma- 2+ years of Computer Hardware, including troubleshooting and repair skills.- 1+ years of Linux Operating Systems experience.- 1+ years of Computer Networking experience.- 1+ years of experience with Storage Devices. ...

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

The Site Procurement Operations Center (SPOC) is seeking an Operations Manager to drive key initiatives across our global organization. You will be responsible for managing a large team of associates and managers and delivering results for our business partners. You will work with partners at sites and with category managers and vendors to drive non-inventory supply readiness to hundreds of Amazon sites. You will work cross functionally across Global Procurement Operations (GPO) pillars including Category, Supplier Management, and Site Procurement while partnering with operations and suppliers to balance risk and efficiency in our global supply chain. This role will be required to invent and simplify and continually rethink how we manage inventory, execute our processes, raise our level of service for customers, and insist on the highest standards in developing our team. You will be at the center of the indirect supply chain at Amazon, working across functional lines to bring together non-inventory, operations, transportation, and safety teams to ensure the movement of supply through the Amazon network. The Site Procurement Operations Center (SPOC), reporting into the Global Procurement Organization (GPO), ensures that Amazon gets value for money for non-inventory goods to provide the Fulfillment Centers with the necessary shipping supplies they need to operate smoothly. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis, Blanket Purchase Order management, Key Performance Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support, and escalation management. SPOC currently provides these services for ~1600 sites across 15 countries. The team has two divisions: North America (NA) and Europe (EUK). Key job responsibilities- Manage an org of ~40 managers, team leads, and specialists executing on consumable ordering, invoice on hold management, service escalations, and continuous improvement initiatives within the indirect supply chain- Develop and implement strategic initiatives to ensure the continuity of supply of goods and services within the network- Manage multiple complex cross-team projects end-to-end- Partner with internal teams to identify problems and real-time solutions, including data analytics and reporting- Provide weekly reporting of team performance and KPIs to senior leadership - Create buy-in for the vision with key internal partnersBASIC QUALIFICATIONS- A completed Bachelor’s Degree in Supply Chain, Business Administration, Finance, Engineering, or related field- 5+ years supply chain management experience (e.g. logistics, inventory turn management, forecasting, operations)- 5+ years of previous managerial experience in a fulfillment center/distribution center environment of hourly and salaried employees- Supplier Relationship Management (e.g. performance/scorecarding)- 3+ years of experience with procurement tools, including Oracle, Coupa and Ariba- 5+ years of experience working cross functionally with tech and non-tech teams to deliver projects- Experience defining program requirements and using data and metrics to determine improvements- Experience managing, analyzing and communicating results to senior leadership ...

Are you a Support Engineer or Systems Administrator with experience in Amazon Web Services, Active Directory, security, and Windows system management? Can you help build and automate solutions that empower customers and reduce support costs? If the answer to these questions is YES, then the AccSys team at Amazon.com wants to talk to you.The AccSys team's mission is to deliver robust, highly available, and easy-to-use services to our internal customers across the global enterprise. We are looking for an engineer who is an expert in IT infrastructure technologies with a focus on Microsoft Windows Server, Linux, Java, Active Directory, Microsoft SQL Server, Amazon Web Services, and assorted Third-Party applications. As a Support Engineer you will help design and build the future of physical security systems infrastructure at Amazon while maintaining the current global infrastructure. To be successful in this position you must have a strong desire to automate, lead, and be comfortable taking initiative.You will be responsible for implementation of, documenting, monitoring and maintaining the critical systems that all Amazonians depend on. This also includes technical service ownership, system design, capacity planning, and handling on-call technical support. As one of the few teams running enterprise Windows systems at Amazon there will be initiatives to create novel solutions to issues that no other company has solved yet.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- Minimum 2 years relevant work experience in a Systems Engineering, Systems Administration or Support Engineering role in a Software Development team.- 2 or more years of experience supporting enterprise applications in a cloud environment.- Demonstrable experience with AWS cloud technologies.- Demonstrated ability to program to solve problems and automate repetitive tasks in a common scripting or programming language such as Python, JavaScript, Java. ...

We are looking for a data-driven, perceptive and analytical Risk Manager capable of breaking down and solving complex problems. This position will require you to employ your strategic thinking, data skills and investigative abilities to tackle intricate issues related to the detection and prevention of fraud and abuse.An ideal candidate is highly flexible, a strong communicator, demonstrates significant bias for action, and loves learning. Our team works on fraud and abuse, spanning a wide range of problems like counterfeit products from sellers, account compromises, contact abuse, among others. We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within SPS protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. Key job responsibilities- Investigate risk and analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.- Deliver results in highly ambiguous and fast-moving environment- Use high-level judgment to own complex investigations and enforcement decisions driven through data.- Write deep dive documents summarizing investigations and proposing solutions- Foster collaboration across different departments to deliver comprehensive solutions- Support teams in responding to, investigating and managing escalations around different types of abuse.- Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.- Monitor media and global events to develop awareness of trends in ecommerceAbout the teamOur team is comprised of practitioners on the cutting edge of fraud, abuse, understanding bad actor ecosystems, and threat intelligence, using analytics and and/or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats and take ownership of hard to solve problem areas whenever possible. We speak 10 languages, write code in 3 (mostly self-taught, on the job), and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Amazon is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. He/she/they have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment.Key job responsibilities - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forumA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.#everydaybetterKey job responsibilities● Review work forecasts and determine your productivity requirements to produce duringthe day to meet the overall building objectives.● Partner with other Area Managers to balance labor ensuring that you are operating a balancedand efficient shift while meeting all of your goals.● Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.● Support all quality programs to ensure we are delivering the highest quality for our customersand adhering to all Pharmacy regulations.● Proactively identify and lead process improvement initiatives and Lean tools● You and your team of pharmacy associates are responsible for getting PillPack customers theirorders. You are responsible for ensuring that you have properly trained people, and that theirneeds are addressed so they can focus on their jobs.● In addition, one of the most important aspects of your job is to lead operational improvementsand change with quality and speed.● High attention to detail including proven ability to manage multiple, competing prioritiessimultaneously● Ability to think strategically and execute methodically● Ability to work in a fast-paced environment where continuous innovation is desired● Demonstrated analytical and quantitative skills and ability to use hard data and metrics to backup assumptions.● Willingness to roll up their sleeves and do whatever is necessary; general manager / ownermentality● Ability to clearly communicate data insights to others● Perform other duties as assignedBASIC QUALIFICATIONS● A completed Bachelor’s Degree from an accredited university or 2+ years of demonstratedleadership experience at Amazon● Currently hold’s an active and unrestricted, or have the ability to obtain a pharmacy technicianlicense in domicile state● Authorized to work in the U.S. without sponsorship● Direct management experience for employees and their performance● Experience with performance metrics and process improvement (how, when, who)● Candidates must be flexible to work weekends and/or overnight shifts ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an exceptionally talented, customer obsessed, resourceful, and self-motivated Executive Assistant to support two HR Directors. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community. This is a critical role on the team and the successful candidate will have a good sense of humor, a can-do attitude, and will help build a positive team environment. This individual will be a trusted partner and resource for our team leader and the senior leadership team supporting a wide array of projects, strategic initiatives, and tactical mechanisms. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. To be successful in this role you are an organized self-starter with high judgement, critical thinking skills, meticulous attention to detail, and exceptional problem-solving skills. You possess the ability to complete complex tasks and projects quickly with minimal guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the total picture. The central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. The position provides EA support for, and reports directly to the Director, GCER-Labor Relations AMER, while also supporting the Director, ER-AWS Sales, Marketing, and Global Services (SMGS) and the Director, GCER-Stores/General & Administrative. The individual must be based in the following locations: Seattle, Washington; or Tempe, Arizona; where Directors are also located. This is a full-time position that could require very limited travel, 5% of the time over the course of the year.Key job responsibilities• Complex calendar management• Coordinating agendas• Coordinating travel and expenses• Organizing team activities and events (such as offsites, all-team meetings, and employee engagement activities)• Space planning• Tracking key deliverables• Ad hoc project coordination• Working independently with initiative and natural curiosity of how things work• Establishing productive partnerships and collaborating successfully on a broad spectrum of issuesBASIC QUALIFICATIONS- 5+ years of senior level leadership support experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications ...

Amazon's Cross Border Execution (XBE) Team is seeking a highly skilled and motivated Transportation Specialist to assist in resolving stakeholder issues related to daily freight movements into and out of our North American fulfillment centers and associated fulfillment network. This exciting opportunity allows you to join a new team in a significant growth area for Amazon.Key job responsibilities- Continual, tactical communication with external stakeholders (Carriers, Vendors/Suppliers) and internal stakeholders (Retail, Finance, Software Support, Fulfillment Centers)- Ability to extract data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and perform ad-hoc reporting and analysis as needed- Publish performance metrics to assist in driving business results- Identify and eliminate root causes of defects to drive efficiency in Amazon's transportation operations- Quickly understand the business impact of trends and make data-driven decisions- Systematically escalate problems or variances in information and data to relevant owners and teams, and follow through on resolutions to ensure delivery- Work within various time constraints to meet critical business needs while measuring and identifying activities performed- Excellent verbal and written communication skills to create a narrative outlining weekly findings, variances to goals, and present these findings in review forumsA day in the lifeAs a Transportation Specialist, you will play a crucial role in ensuring the smooth flow of freight movements across Amazon's fulfillment network. Your day will involve collaborating with various stakeholders, both internal and external, to address transportation-related issues and drive process improvements. You will leverage your analytical skills to extract data from multiple sources, analyze trends, and identify root causes of defects. Your ability to communicate effectively will be essential as you present your findings and recommendations to relevant teams. Additionally, you will work within tight timelines to meet critical business needs while continuously monitoring performance metrics and identifying opportunities for optimization.About the teamThe Cross Border Execution (XBE) Team is a dynamic and fast-paced environment focused on streamlining Amazon's transportation operations. As part of this team, you will have the opportunity to work alongside professionals with diverse backgrounds and expertise. The team values data-driven decision-making, continuous improvement, and a collaborative approach to problem-solving. With Amazon's rapid growth, the XBE Team plays a vital role in ensuring efficient freight movements across the fulfillment network, making it an exciting and challenging environment for those passionate about logistics and transportation.BASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older ...