Seattle

Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?As a Sr. Product Manager Technical, you will be responsible for:Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;Designing strategies to deepen existing customers' relationships with Alexa outside of the home;Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Smart Properties AI voice experiences in their own industry products.Key job responsibilities• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.• Lead the product vision and go-to-market strategy for a new strategic business.• Create buy-in for your vision across the Alexa organization and with external partners.• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.• Create and influence product roadmaps across a large organization.A day in the lifeAs a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Smart Properties voice experiences into their products.About the teamAlexa Smart Properties' (ASP) charter is to build and enable indispensable, frustration-free Alexa experiences for properties worldwide – starting with hotels, healthcare facilities, and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

AWS has the most services and more features within those services than any other cloud provider; this ranges from infrastructure technologies like compute, storage and databases, to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, to the Internet of Things. The AWS Commerce Platform (AWS CP) team is responsible for building both back-end services and customer-facing solutions such as custom pricing and billing models, tax calculations, customer usage insights, as well as payment lifecycle management. We run massively scaled services that enable our customers to transform their business by managing, controlling, and optimizing their IT costs. You will have the opportunity to influence hundreds of millions of customers globally, creating features used by thousands of companies worldwide, and contributing to the continued success and expansion of AWS.We are seeking a talented Sr. Product Manager to drive the portfolio of Security tools and services. This role is inherently cross-functional: you will work closely with operations, engineering, program, design, and leadership teams to bring products and features to market. A successful candidate will be a self-starter who is comfortable with ambiguity, has strong attention to detail, and is able to influence others through excellent written and verbal communications skills.As a Sr. Product Manager of our Security Platform, you will be working to:- Define the product strategy for the portfolio of products that the AWS Commerce Platform Security Team will build to improve the security posture of our internal and external tools and services.- Set the long-term vision, own the product roadmap and align company-wide dependencies across multiple product teams.- Build and maintain the AWS Commerce Platform Security Team's roadmap and prioritization.- Define clear feature definition through business requirements and working with software development teams to build new customer experiences.- Dive deep on customer data and feedback to ensure the team makes the right trade-offs and protects high standards on behalf of the customer.- Move fast, innovate and find ways to simplify.We are looking for someone who possesses a unique blend of business and technical savvy with a big-picture vision as well as the drive and attention to detail to transform the vision into a reality. You must have a good understanding of the market trends, and the ability to translate these into actionable insights and customer benefits. You will need to be able to influence internal and external stakeholders and develop a results-oriented mindset by taking large and complex projects/products and breaking them down into manageable pieces for delivery. To be successful, you will need to be able to communicate well with different functional groups, developers, and business owners.Here at AWS, we embrace our differences and are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. This culture is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

At AWS, we're on a mission to revolutionize how our customers experience and engage with our events through innovative technology. We're seeking an experienced Sr. Product Manager Technical to lead the development and evolution of our AWS Events mobile app.As the Sr. Product Manager Technical for the AWS Events mobile app, you'll be at the forefront of shaping how millions of customers interact with AWS events globally. You'll drive the product strategy, roadmap, and execution of a mobile platform that will evolve beyond enhancing the attendee experiences to a GenAI-first mobile application customers around the globe will rely on daily.Key job responsibilities* Own multiple product lifecycle aspects of the AWS Events mobile app, from 0 to 1 conception to launch and ongoing improvement.* Collaborate with cross-functional teams including design, engineering, marketing, and event operators to define and prioritize business needs* Analyze user behavior, gather feedback, and utilize data-driven insights to inform product decisions* Manage the app's technical roadmap, ensuring alignment with AWS event strategies and leveraging the latest in mobile and cloud technologies, focussing on a GenAI-first approach* Drive the adoption of AWS services within the app, showcasing our technologies in action* Oversee the app's performance, security, and scalability to handle high-traffic events like re:Invent* Develop and maintain relationships with key stakeholders across AWS to ensure the app meets diverse event needsA day in the life* Opportunity to impact millions of AWS customers and event attendees globally* Work with cutting-edge technologies and showcase AWS capabilities* Collaborate with world-class talent across AWS teams* Drive innovation in the rapidly evolving event technology space* High visibility and impact across AWSBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Ads is one of Amazon’s fastest growing organizations with sizeable growth and over $40B revenue. This org services a wide array of enterprise and individual customers leveraging multitudes of existing and new Amazon platforms to deliver innovative and unique branding experience. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession. As we continue to innovate, we are seeking a Sr. Product Leader to own, build and execute plans for launching 0-1 cold start products for brands and customers. The dynamics of developing and launching these products can make or break product success and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. Amazon is uniquely positioned to help brands meet their objectives, offering varied and diverse Ads platform real estate across Amazon’s multi- dimensional product suite. This is a hands-on leadership position seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape by levering experience in working with cross- functional teams, including distribution leaders, applied scientists and engineers.Key job responsibilities• Own the development of media success strategy, on and off Amazon, strategy for media execution across account and creative teams, marketing coordination, prelaunch success, product feedback loops and roadmap toward delivery.• Develop and own key metrics and customer success drivers through partnership with business intelligence, account teams, creative teams, science, and business partners.• Serve as the interface between partner teams to influence their roadmap and assure that we are positioned to deliver the highest value product for our customers.• Provide thoughtful leadership rooted in data by generating customer insights, track competitive landscape and industry trends and inform product refinements to keep Amazon as the forefront leader of Brand Advertising.A day in the lifeDay in the life• Proven experience launching cold start products, including developing the launch strategy and roadmap, working with technical and non-teams, creative, applied analytics and engineering to develop, test, learn and adjust measurements for brand success.• Managing and partnering with cross functional teams directly is a must; this role will be part of a team, making key decisions for how the product and data models impact our ability to deliver for cold start consumer brands.• Proven and tried experience understanding trade – offs given real world constraints re: product performance, scalability, latency and security related to the build.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...

Love music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music where we are reinventing how people discover and experience music and culture within a vibrant community of fans. We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is the front door to Amazon Music where customers come to access their favorite music or discover something new. In this role you will own the product vision and roadmap for Home and Notifications Center. You will create, define, test and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments. You will lean into customer research and engagement data to prioritize and iterate on features, partnering closely with business intelligence to identify new ways to analyze and view data. You will partner closely with the Machine Learning team to show customers the most relevant content to deliver a highly personalized experience and work cross functionally with marketing, labels and artists teams to ensure Home remains culturally relevant and fresh. A successful candidate will be highly analytical, able to communicate and lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is open to experimentation and learning. The role requires a strong sense of ownership to deliver results, earns trust to influence across teams, and bias for action to design, build, test and iterate at a fast pace. The ideal will have experience running A/B experimentation at scale and communicate learnings across the organization. Key job responsibilities• Create a vision for Home on Amazon Music grounded in customer research, customer usage data and industry trends • Create and drive the Home product roadmap including feature definition, UX, tradeoffs and simplifiers• Run lots of experiments— design, testing, weblabs and analysis • Work closely with ML team on features and functionality to deliver the most relevant content, ranking • Drive personalization on Home• Determine KPIs and vision for Amazon Music Home experience• Analyze customer research and data, work with BI to create dashboards• Global stakeholder management• Create mechanisms to drive product alignment and decision making across marketing, labels and industry teams• Communicate with senior level executives About the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition ...

Our Amazon Photos Product Management team is looking for a Sr. Product Manager-Technical to lead growth of its customer base and to deepen the engagement of customers with our products. This Product Manager will invent new engaging experiences on our existing apps on mobile, Echo Show and Fire TV. They will also spawn new apps to build towards a constellation of apps vision, serving customer needs in novel and unique ways. You should apply if you have an inventive, think-outside-the-box mindset. You are a growth and funnel hacker. You have great intuition about consumer psychology and a sound product judgement. You are a creator and collector of new ideas. You can come up with frugal ways to test new ideas, fail fast on the bad ones, and double down on the winners. You enjoy wearing many hats - from building scrappy UI mocks, to writing SQL like scripts for funnel analysis, to doing customer interviews, defining MVP, to working with engineering and AI teams. Key job responsibilities- Deeply understand needs of our target customer cohorts, including unspoken problems that customers have gotten accustomed to live with.- Analyze funnels and experiments, and propose optimizations. - Drive engagement (DAU, WAU, MAU, DAU/WAU).- Partner with Applied Science, Engineering, peer Product Managers, and Leadership, to craft the overall growth strategy and product vision. - End to end execution - UI, Backend services, running A/B experiments, and iterative launch strategies. - Analyze funnels by writing scripts or working with Business Intelligence team. - Understand customer needs by running customer research. - Write pitch decks or mini-PRFAQs to help the team analyze new investment ideas.- Drive cost and ROI analysis partnering with BI, Applied Science and Engineering.- Drive online (A/B) strategy to measure impact of personalized experiences on customer and business metrics. - Cross team collaboration with peer PMs, Applied Science, Engineering, Legal, Privacy, and PR partners.About the teamAmazon Photos helps customers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, Fire Tablet & Fire TV. The service is also integrated into Alexa devices such as Echo Show. Amazon Photos is the one of the main digital offering to Prime subscribers along with Amazon Music and Amazon Video offerings. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.We are seeking a high-judgement product manager to develop a world class experience for Amazon partners to meet their regulatory compliance obligations. This role requires working backwards from selling partners, understanding and designing a low friction experience that allows Amazon and regulators to ensure they are legitimate sellers. The ideal candidate has experience in identifying and understanding customer pain points, working on launching scalable solutions with high impact, and working across functions and stakeholders. They are also able to influence and gain buy-in from different stakeholders such as legal, policy and product stakeholders, and can seamlessly deliver in an ambiguous environment. Problem-solving, product management skills, and executive communication are essential to be successful in this role.Key job responsibilitiesSeller Experience Product DesignScaling solutions globally at low cost-to-serveManaging product roadmaps and annual planningBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Amazon is seeking a Product Manager to join the Devices Inventory Optimization team. This is an exciting and challenging role, and will give the right person a chance to be part of a company and a team making history. This position plays an important role for our organization in identifying opportunities for improvement and furthering operational excellence. This leader will drive a set of strategic projects across stakeholders spanning multiple organizations within the Devices org. This Product Manager will lead the charge and partner with teams across Amazon to plan, coordinate, and implement critical projects.Successful candidates will have deep experience across three disciplines – Product Management, Strategy, and Technology – and will be well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business lines they engage and drive complex projects with a high-level of ambiguity. They also need to be able to support communications in these areas with current process owners, project stakeholders, and executive level sponsors.Successful candidates will have excellent project management skills and the ability to create structure around ambiguity. As such, the candidate will often be required to dive deep to remove roadblocks and carefully manage scope to deliver results while still earning trust across many functions and stakeholders with executive level visibility and sponsorship.Key job responsibilities· Managing large initiatives through project initiation, planning, execution, and close-out· Creating and maintaining project materials used by a cross-functional core team.· Building project plans and identifying dependencies during the planning process; supporting the resource planning process.· Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.· Taking the lead role with stakeholders to define, align on, and refine program objectives, deliverables, and resources· Obtaining and driving clarity into requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.· Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.· Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.· Leading cross functional teams through workstream retrospectives to help drive improvements into team processes; owning and driving process improvements.· Communicating the overall program roadmap and periodic status updates to executive stakeholder body includingBASIC QUALIFICATIONS- 3+ years of team management experience- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product ...

Job summaryWe are seeking an experienced and dynamic Senior Product Manager to join our Amazon Fresh Private Brands team, focusing on Omnichannel operations across amazon.com and amazon fresh grocery. This role will be pivotal in driving process improvements, optimizing ways of working, and enhancing overall operational efficiency and strategy across our private brand ecosystem.Key job responsibilities:1. Omnichannel Operations: Own and optimize the end-to-end Omnichannel operations for Amazon Fresh Private Brands, ensuring seamless integration with Amazon Fresh Grocery and .com channels 2. Process Improvement: Identify, develop, and implement process improvements to enhance efficiency, reduce costs, and improve customer experience across all channels.3. Ways of Working: Establish and refine best practices for cross-functional collaboration, particularly between Consumable Private Brands and Amazon Fresh Private Brand teams.4. Assortment Optimization: Develop and implement strategies to optimize product assortment across channels, ensuring a cohesive and profitable product mix.5. Operational Excellence: Work closely with the Amazon Fresh Grocery private brand team to ensure operational alignment, resolve conflicts, and drive continuous improvement.6. Data-Driven Decision Making: Utilize advanced analytics and business intelligence tools to inform strategic decisions and measure performance.7. Stakeholder Management: Build and maintain strong relationships with key stakeholders across multiple teams and departments.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Canada Softlines team works with Apparel, Shoes, Luggage and Accessories brands to provide our customers with a broad range of fashion selection at sharp prices with fast delivery speeds. Due to seasonal element of fashion, with an ever changing catalog with new colors, product styles, our supply chain team often purchases inventory 6-8 months in advance to cater to make-to-order seasonal selection. This buying process is highly complex as it involves having a high bar on forecasting, financial tenets and inventory coverage to ensure our customers have the products available throughout the season while preventing overstock. We are looking for a curious, self-driven, and passionate Product Manager to the team. The Product Manager will work cross-functionally with Supply chain teams, Vendor Managers, Finance, and other key stakeholders to determine requirements and execute the vision for a suite of tools to support and automate the buying and planning process for Softlines. They will be responsible for determining opportunity size of key enhancements, prioritizing across initiatives, managing the project roadmap, and overseeing launch and training to the end users. What you will be doing:- You will map out existing process, find automation opportunities and revamp the buying strategy in a scalable way that will support rapid growth as well as our long-term business strategy.- You will own the overall product and program roadmap driving key initiatives to be implemented by relevant retail, supply chain and cross country teams for improving buying for Softlines- You will influence the vendor management, supply chain and product management teams within Amazon to deliver on your shared goals. A successful candidate possesses superb business judgment, instock, supply chain, or operations management experience, strong skills in working collaboratively and cross functionally, and a track record of delivering results. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

The Amazon Consumables B2B team is looking for a creative and enthusiastic Sr. Product Manager to lead Pricing Strategy for our B2B business. This individual will be responsible to partner with AB product teams to prioritize and execute on the Pricing roadmap for business customers. You are a great fit for this role if you have background performing in depth analyses, uncovering actionable insights, and developing prioritizing a customer focused product roadmap.In this role, you will own the vision and strategy for how we market and price high volume purchases and define a wholesale pricing strategy where appropriate. You will directly collaborate with Amazon Business Pricing and Customer Vertical teams (tech and non-tech) to create and execute innovative solutions to improve our customer experience and drive profitable growth. You will conceive, build, launch, and scale our pricing strategy, continually evaluating opportunities to drive ongoing improvement and innovation activity.A successful candidate must be able to work at the strategic level (using purchasing behavior to generate bold and innovative ideas for growth) and at the tactical level (optimizing the discount and item level pricing experiences). This candidate will have a high degree of organization, while simultaneously thinking creatively. They will possess great project management and influencing skills to work across multiple teams to achieve success.Key job responsibilities· Create and maintain scalable, repeatable methods of measurement and performance tracking for campaigns· Manage multiple projects gracefully and balancing contending priorities in a rapidly changing environment· Partnering with key stakeholders (AB Pricing, Consumables Category Management, Finance, Central Pricing) to define our B2B pricing strategy· Gaining support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership· Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectivesA day in the lifeYou will work with the AB Pricing product and tech teams to refine and prioritize their roadmaps. From there, you will work with the Consumables business teams to execute and deliver the inputs that improve the business customer pricing experience. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class service to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing).The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer and Customer Service Associate facing products globally. These products offer effortless self-service and automation solutions to our customers. If the customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate facing products powered through human centered design.Our team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX Design, CS Business Verticals (e.g. Digital Devices, Shipping and Delivery Services) and other Amazon teams to improve customer and associate product experiences. Specifically, you will be continuously re-thinking and innovating Amazon’s Customer Service experiences, identifying and prioritizing use cases, designing elegant and effective customer journeys, and optimizing the seamless integration with text and voice bot solutions and real-time language translations.You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. You will partner with teams of software development engineers, data scientists, UX designers and researchers to create, execute and iterate on experiences to help solve the needs of customers who contact Amazon CS.Key job responsibilities- A successful candidate is an effective communicator, has demonstrated the ability to earn the confidence of stakeholders across a cross-functional team, is data-driven, has a strong eye for opportunities and has experience managing complex business and technical problems. - You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. - You have a strong bias toward data-driven decision making, and an innate ability to comprehend how metrics relate to business problems and with each other. - You are willing to experiment, fail fast, learn and iterate to improve. You recognize and account for the implications of your work to frontline operations.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- Knowledge of key customer experience metrics and methodology (e.g., NPS) ...

Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By focusing on delivering what customers want—low prices, vast selection, and convenience—we set big goals and look for talented individuals who can help us achieve and exceed them.This leader will act as one of our customers' best advocates, driving ideation and solving complex problems in one of the fastest growing segments of the Retail business. A successful candidate will be a self-starter comfortable with ambiguity and working in a fast-paced environment. This role requires an individual who strives to answer business/operational questions and who works across functional boundaries. You will transform data into actionable insights, and enjoy taking a data-driven approach to solving complex business problems. You will work on highly ambiguous problems with stakeholders across multiple business, science and tech teams in Catalog, Shopping, and Selling Partner Services. This role comes at the intersection of business, technology, statistics, and data mining. To succeed in this role you should be passionate about working with large datasets and be someone who loves to bring data together to answer key business questions. You should have expertise in the creation and management of datasets, and a proven track record of pulling data through SQL and translating that data into meaningful insights to answer key business questions. In this role, you will have ownership of end-to-end development of reports and solutions to complex questions and you’ll play an integral role in strategic decision-making.Key job responsibilities• Gather data and perform sophisticated analytical exercises• Employ data mining, and other analytical techniques to capture defects in catalog inputs• Drive standardization, simplification and automation of internal processes and products• Manage weekly and monthly business reporting and create relevant measurement dashboards• Work with various stakeholders to understand business drivers, goals, and actionable outcomes using analytics A day in the lifeThe successful candidate will be comfortable with advanced data mining techniques, have strong analytical and communication skills, and have a passion for using data to drive business decisions. You develop strong working relationships with business partners (such as Legal, Compliance, Search, Catalog, and Vendor Management teams) to define and understand complex business questions and analyze data to identify the root cause and drive strategic business decisions.About the teamOur team support some of the fastest growing segments of the Retail business: Fashion (Clothing, Shoes, Jewelry, Watches, and Accessories) and Fitness (Sports, Outdoors). Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We have a broad mix of experience levels and tenures,and we’re building an environment that celebrates knowledge sharing and mentorship.Here at Fashion & Fitness, we are inspired to never stop embracing our uniqueness for both our employees and our customersBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience in quantitative and qualitative research ...

Do you have a passion for products? Do you want to build a business from the ground up? Do you have proven analytical capabilities, exceptional communication, project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, you should consider Amazon Private Brands.The NA Consumables Private Brands team is looking for a customer-obsessed Sr. Product Manager to help drive the end to end creation of everyday essentials within Amazon's portfolio of private brands.Key job responsibilitiesIn this role, you will lead the product development efforts for consumable everyday essential products, which include Household, Personal Care, Beauty, Healthcare, Pets, Baby, and Grocery; and be responsible for the following:· Creating a data-driven long-term roadmap for our brands.· Identifying new product development opportunities.· Developing business cases to ensure we're bringing the right products to market for our business.· Developing and bringing to market new products.· Coordinating product development across international and cross-functional teams, and internal and external parties.· Managing an existing assortment of products.· Designing and implementing new processes to help scale our business.The ideal candidate should be passionate about products, have strong product development and process design skills as well as outstanding project management abilities, and should excel in both strategic thinking and tactical execution, as responsibilities range from creating business cases to driving product development. The candidate should also feel comfortable dealing with ambiguity and working in a very entrepreneurial environment. The Sr. Product Manager will interact with and influence multiple teams across the organization (US and global), such as Compliance, Food Safety, Legal, Design, Quality, Marketing & Discovery, Operations, etc.Traits of Success:· Understand market trends and build business cases for new product opportunities.· Manage product lifecycle from ideation through commercialization.· Thrive in ambiguous work environments.· Be a smart, hard-working and creative person who loves products, loves solving difficult problems, and "getting it done."· Be comfortable collaborating and influencing internal and external teammates, cross-functional partners, and stakeholders.· Be responsible for building and executing on new initiatives and roadmaps each year.· Experience in the CPG (consumer packaged goods) space is not a must, but is a plus. Some of the key job functions of the Sr. Product Manager are:· Leads, directs, supervises, and controls the execution of all functions of their assortment.· Possesses a broad operations background and has the ability to “roll up their sleeves” and jump in and drive resolution, along with managing a working group.· Comfortable in different roles, sometimes supporting, sometimes leading.· Is capable of taking accountability and driving planning, resolution and execution with the team.· Responsible for the overall project schedule that enables the teams to be successful based upon the project milestones and planned launch dates.· Monitors and reports on the progress of all activity within the product area including significant milestones and any conditions which would affect project cost or schedule. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon.com is looking for talented, driven and entrepreneurial people to focus on building our planned spend business across Commercial, Public, and Strategic customers. The Sr. Product Manager position is an exciting opportunity to work in the early stages of building the strategy for the B2B business on Amazon. This individual will work across a multitude of stakeholders, be fluent with external negotiations, and have commercial experience operating in a B2B industry. In 2015, Amazon announced the launch of Amazon Business (AB), a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses. Amazon Business provides easy access to hundreds of millions of products – everything from IT, Office Supplies and Furniture, to JanSan, MRO and Breakroom – as well as business-only selection and pricing. Amazon Business has grown significantly, recently surpassing $35B in sales and attracting millions of business customers.Key job responsibilitiesOur environment is fast-paced, and requires someone who is highly enthusiastic, flexible, detail-oriented, analytical, and comfortable working with multiple teams in an ambiguous area. The right candidate is an effective listener, communicator and problem-solver, and is able to balance the needs and requirements of Amazon Business customers, and selling partners. The Sr. Product Manager will help drive improvements in B2B availability through partnering with AB, Supply Chain Optimization Technologies (SCOT), and Category teams to integrate AB into existing availability workstreams, while driving actions to address immediate controllable gaps.About the teamThe AB Category Business Development team is embedded in Retail category teams and have a charter to grow the B2B business through improving core Selection, Pricing and Availability inputs. We do this through 1) driving direct engagement with business relevant suppliers, 2) building tools, resources and systems that allow B2B programs to scale effectively, and 3) improving the customer and supplier experience by acting as the voice of supplier, and informing product roadmap and Go-to-market strategy.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

The Business, Industrial, and Scientific Supplies (BISS) team is at the forefront of delivering exceptional selection, value, and convenience for businesses and consumers throughout the U.S. We are responsible for building a best-in-class destination for Amazon customers that shop for and buy products for their workplace and professional needs.We partner with stakeholder teams like Amazon Business, which since launch (2015) has surpassed $25B in sales, attracting millions of business customers to Amazon. BISS offers a wide variety of products that span almost every business customer vertical and is a major engine of growth for Amazon.This Sr. Product Manager (NON-TECH) role within the BISS team will be responsible for managing the lifecycle of products and features that drive impact to our customer shopping experience. You will own a dedicated product and feature roadmap and deliver on key priorities for the business, setting short and long-term goals for your deliverables. You will do this while working with a talented cross functional team of PMs, VMs, ISMs, and MMs while influencing other teams and their roadmap. You will define the problem(s) we are trying to solve, desired customer experience, vision, tenets, and product strategy, with focus on a Business-specific customer vertical.You are passionate about identifying a compelling, profitable assortment that will delight our customers. You have experience analyzing data, driving cost out of the supply chain, and developing new businesses. You enjoy building profitable businesses and getting into the details of a P&L. You have an amazing level of intellectual curiosity, strong financial acumen, a high degree of ownership and integrity, and a high attention to detail. You are an independent self-starter who thrives in connecting people and ideas and have a strong entrepreneurial drive. You excel at communication and are comfortable with playing a lead role in a highly visible organization. You coordinate with cross-functional teams to drive growth and process improvement for your business.Key job responsibilitiesThe Product Manager's primary responsibilities will include working across BISS stakeholders throughout BISS to:- Launch physical products by coordinating across creative, commercialization, packaging, compliance, supply chain, and marketing teams- Contribute toward process improvements in the product development workflow across different use cases (e.g. rebrand, refresh, re-source etc.)- Evaluate the online and offline assortment across channels and determine the right selection (based on product types, attributes, brands) for us to assort and scale on .com based on market trends and customer needs analysis- Work across cross-channel and cross-functional stakeholders to determine optimal sourcing models, cross-channel pricing, promotional, and packaging strategy, product road-mapping, and selection launch timelines.- Partner closely with supply chain to drive scalable process development, operational planning (e.g. safety stock, cross-channel allocation strategy, forecast consolidation etc.) and understanding of comprehensive financial analysis to support forecasting/inventory investments.- Influence executive decision-makers, helping them to understand the brand, desired product positioning, key points of difference, and target customer.- Collaborate with other members of the BISS team including Commercialization, Pricing, and Instock Management.- Partner closely with cross functional teams including the retail category teams, marketing, product development, legal, product compliance, social responsibility, finance, and transportation to deliver on net revenue and customer satisfaction.- Develop a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts.Key job responsibilitiesThe Product Manager's primary responsibilities will include working across stakeholders throughout BISS: - Launch physical products by coordinating across creative, commercialization, packaging, compliance, supply chain, and marketing teams - Contribute toward process improvements in the product development workflow across different use cases (e.g. rebrand, refresh, re-source etc.)- Evaluate the online and offline assortment across channels and determine the right selection (based on product types, attributes, brands) for us to assort and scale on .com based on market trends and customer needs analysis- Work across cross-channel and cross-functional stakeholders to determine optimal sourcing models, cross-channel pricing, promotional, and packaging strategy, product road-mapping, and selection launch timelines.- Partner closely with supply chain to drive scalable process development, operational planning (e.g. safety stock, cross-channel allocation strategy, forecast consolidation etc.) and understanding of comprehensive financial analysis to support forecasting/inventory investments. - Influence executive decision-makers, helping them to understand the brand, desired product positioning, key points of difference, and target customer. - Collaborate with other members including Commercialization, Pricing, and Instock Management. - Partner closely with cross functional teams including the retail category teams, marketing, product development, legal, product compliance, social responsibility, finance, and transportation to deliver on net revenue and customer satisfaction. - Develop a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery ...

Do you have a passion for driving change and innovation? Do you want to work in a role where you are encouraged to build and have the autonomy to push boundaries? Do you have proven analytical abilities, exceptional communication, project management skills and the ability to work cross-functionally? If so, the North American Stores Expansion team is the place for you. We are seeking a proven, well-rounded Sr. Product Manager to own and drive strategic projects critical to the North American Stores business. We are a team of product managers, engineers and data scientists that define, launch, and scale new products and features that impact top line and bottom line for North America and other marketplaces around the world. We seek a candidate that is highly analytical, adaptable and enjoys the intellectual challenge associated with learning, launching and evolving new business models. A successful candidate will have previously managed complex initiatives, delivered successful projects in partnership with engineering and science, managed deadlines and risks across multiple teams, and communicated effectively to cross-functional stakeholder teams and leadership.Key job responsibilitiesAs a Sr Product Manager, you are an expert problem solver that can apply product management techniques across many domains including sourcing, logistics, pricing, selection and others to define business requirements and manage project execution from conception to launch. You will have the opportunity to invent new products and features while working cross-functionally to drive ideas from conception to execution. You thrive in ambiguity, have great business acumen and instincts, and exceptional judgment and intuition.The idea candidate will have:• Ability to think both strategically and tactically in a high-energy, fast paced environment.• Demonstrated ability to manage multiple projects and meet deadlines.• Strong sense of ownership, urgency, drive, independence, and flexibility.• Excellent interpersonal and communication skills to influence partners and build trust to drive cross-functional projects.• Technical aptitude and agility to learn the systems and technology used in our day to day business.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

We are seeking an experienced and dynamic Senior Product Manager to join our Consumable Private Brands team, focusing on Omnichannel operations with the Amazon Fresh Grocery and Whole Foods Market private brand teams. This role will be pivotal in driving process improvements, optimizing ways of working, and enhancing overall operational efficiency and strategy across our private brand ecosystem.Key job responsibilities1. Omnichannel Operations: Own and optimize end-to-end Omnichannel operations for Consumable Private Brands, ensuring seamless integration with Amazon Fresh Grocery and Whole Foods Market private brand initiatives.2. Process Improvement: Identify, develop, and implement process improvements to enhance efficiency, reduce costs, and improve customer experience across all channels.3. Ways of Working: Establish and refine best practices for cross-functional collaboration, particularly between teams.4. Joint Deal Management: Lead the development and implementation of joint deal strategies and respective marketing calendars to support category growth.5. Assortment Optimization: Develop and implement strategies to optimize product assortment across channels, ensuring a cohesive and profitable product mix.6. Profitability Improvement: Create and execute comprehensive plans to improve profitability of private brand products across all channels.7. Negotiation Strategies: Develop and implement effective Omnichannel negotiation strategies with suppliers and internal stakeholders to drive favorable terms and conditions.8. Operational Excellence: Work closely with the Amazon Fresh Grocery private brand team to ensure operational alignment, resolve conflicts, and drive continuous improvement.9. Data-Driven Decision Making: Utilize advanced analytics and business intelligence tools to inform strategic decisions and measure performance.10. Stakeholder Management: Build and maintain strong relationships with key stakeholders across multiple teams and departments.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

The Amazon Private Brands (APB) team is looking for a customer-obsessed Sr. Product Manager. The Sr. Product Manger's primary responsibility is to build and grow marketing and discoverability for Private Brands Business to Business (B2B) team. Chartered with defining the marketing strategy that meets APB B2B business objectives, they must be adept at coalescing inputs such as customer feedback, market data, competitive landscape, and overall brand positioning. Key job responsibilitiesThe Sr. PM is responsible for defining positioning, messaging, target audiences, commercialization, and lifecycle marketing strategies. This role works closely with cross-functional teams such as Marketing, Finance, Supply Chain, and Retail to deliver business initiatives. We are looking for a Sr. Product Manager with an entrepreneurial spirit that strives in high ownership, highly ambiguous spaces and is energized by the idea of driving meaningful impact to their organization’s overall topline performance. The Sr. Program Manager will be analytically driven to comprehend results of experiments and understand the size of prize associated with potential opportunities in the space. They will be able to work cross-functionally and drive products end-to-end: analyze complex sets of data, deal with ambiguity, break down the problem into smaller addressable parts, map out stakeholders, and define deliverables, dependencies, timelines and mechanisms to track progress and continuously improve. We are looking for individuals that are analytical and strategic, with an understanding how to effectively market products online.Primary deliverables of this role include but not limited to: • APB B2B marketing and discoverability strategy ownership and multi-year roadmap • Consumer insights, competitive landscape, and need/gap analysis • Business reviews • Product Lifecycle Management BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

Amazon Private Label Fashion is seeking a Sr. Product Manager to help build the highest quality, most flexible, customer-focused, lower-carbon emissions, and cost-effective global raw materials supply chain in Retail. This role has high leadership visibility and is an opportunity to hone quintessential product management skills while working in a fast-paced, entrepreneurial environment. You’ll be responsible for gaining alignment on complex initiatives and driving them forward through building roadmaps, improving internal processes, analyzing data, actively prioritizing as customer and business needs change, and managing a diverse set of stakeholders. In order to build a best-in-class, global raw material supply chain, your projects will touch many aspects of the product lifecycle, from raw material choices during the design and product development stages to quality of fabrics during garment production. At the size and global scale of Amazon Private Label Fashion, your success will deliver results expressed in millions of dollars, and we’re just getting started.Amazon Private Label Fashion's Global Materials team is focused on driving overall business health, sustainability, and quality. In the near term, own SPB’s sustainable raw material strategy and fabric transition execution, ensuring alignment with Amazon Private Brands and Central Sustainability team requirements and goals. You will also own raw material development and catalog management processes, prioritization and stakeholder coordination to increase efficiency and build scale. Key job responsibilitiesThe successful candidate will have a demonstrated track record of:* Ability to own and manage multiple projects, prioritizing by working backwards from the ideal customer experience.* Clear verbal and written communication skills, including the ability to rally multiple teams around a complex goal through root causing misalignment, regular project update mechanisms, daily collaboration, and continuously seeking to understand your customers’ needs.* Influencing without authority across multiple teams, including pushing back with data when you don’t believe the right decision is being made.* Building mechanisms to drive transparency; as we build new processes, you bias towards globally-accessible documentation of projects, critical decisions, and prioritization in order to build a strong foundation for the current and future project teams.* Project management, including the ability create a plan that to clearly articulates the teams involved in each phase, core deliverables, business impact, and milestones for completion. You also anticipate risks and escalate quickly with intent to resolve.* Data analysis (proficient in excel, knowledge of basic SQL preferred), used to glean key insights from large datasets which inform the strategic direction of your projects.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products- Strong Analytical Capabilities ...