Seattle

Amazon aims to be the most customer-centric company by offering earth’s largest selection at great prices. US ACES Deals is looking for an analytical, customer-obsessed, and collaborative Sr. Product Manager to develop systems and processes to accelerate growth for Amazon retail by sourcing and prominently merchandising deals during High Velocity Events. We’re looking for a talented Sr. Product Manager to work with the WW Promotions teams to build deal creation tools, centralized reporting, and audit mechanisms by working backwards from the customer. You will provide the business requirements from the Retail POV to central teams through Business Requirement Docs and PRFAQs. You will also partner with Finance and BI teams to develop tools for category teams to monitor deal financials and plan profitable deals. Key job responsibilitiesThe key strategic objectives and responsibilities for this role include: · Strategic planning: Work with senior leadership across teams to establish priorities for tooling requirements. Review progress and key blockers with senior leadership on an ongoing basis. · Product Development: Systemically identify gaps in existing processes and own business requirements to build efficient tools for deal sourcing, planning, reporting, merchandising, and inventory planning. This requires communicating category needs to partner teams, sizing feature requests, and working with partner technical teams to solve tooling issues.· Influence partners: Influence central teams WW including Promotions, Events, NASM, BI, and Finance to invent & simplify deals-related processes for US Retail. · Data Analysis: Strong BI skills to query Deals data, QA reports and tools, and support leadership ad hoc requests. The ideal candidate will be customer obsessed, have a strong data analytics background, will enjoy working with partner teams, and have strong influencing and communication skills. You will demonstrate sound business judgement and an ability to think strategically in a quick-paced, ambiguous setting that has high visibility from leadership, especially during critical High Velocity Events. You will identify blockers and influence central teams without direct reporting relationship to deliver results. You will communicate effectively with cross-functional leaders, and inspire trust when presenting to senior leadership.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience as a product manager or owner- Experience with end to end product delivery- Experience owning technology products ...

The Selling Partner Trust and Store Integrity's (TSI) org is committed to our vision that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. As part of TSI org, the Inventory Trust (IT) team isresponsible for detecting and preventing inventory from bad actors reaching our customers. This team owns programs to stop bad actor inventory from coming into our Fulfillment Centers and also preventing such inventory from reaching our customers. We achieve this by using advanced analytics , ML Modeling, risk mining and working with partner teams. We are a talented team of risk, program, product, engineering and data analytics experts. We are looking for a Product Management Technical to focus on advancing this commitment. Key job responsibilities• Product strategy and direction: Continually assess the needs of our customers and partners in defining and evolving the product and business strategy.• Roadmap Planning and execution: Deliver world-class innovation in features, usability and product performance in a consistent cadence of releases. Be the internal and external authority and advocate for your program. Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives to ensure maximum ROI.• Enable transparency and strategic alignment across teams and partners by providing communication and clear status of the initiatives you own.• Define metrics and KPIs to measure success of strategic initiatives and programs and report on their progress.• Work across organizations to ensure force multiplication with a wide array of stakeholders.• Communicate effectively with both technical and non-technical individuals.• Bring your expertise, problem solving skills, creativity, and sense of humor to add value to our team.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Have a passion for driving change and innovation? Amazon is looking for a customer obsessed team member to join the Consumables Pricing Team supporting our Consumables Everyday Essential businesses (Grocery, Health and Personal Care, Beauty, and Baby). The Consumables Pricing Team owns identifying and driving strategic pricing product roadmap focused on improving price perception and driving new operational capabilities and revenue streams.The Pricing Sr. PM will gather and analyze structured & unstructured data from various sources and teams, synthesizing and overlaying it with how our business processes and systems interplay to support the US Consumables customer experiences. This role will work to build a deep functional knowledge of our pricing systems and our customer’s buying processes. The Sr. Pricing PM will work with stakeholders to set the CX aspiration for our customers and to design/drive solutions/features that deliver the best pricing/value to our customers across all Consumables categories. In addition the Sr Pricing PM will be build analytic and reporting tools to share visibility on Consumables specific topline and bottom line impact of pricing drivers, new pricing features and configurations, seller pricing mechanisms and competitor monitoring new initiatives. Please note that this is a L6 IC PM Non-Tech role that is more focused on strategy rather than development of actual products and BRDs which will be owned by Central Pricing Teams. While this team is focused on Consumables, several of our initiatives span across all product families, resulting in high impact, complex and visible projects.The successful candidate in this role will have passion for innovation, be a self-starter, be comfortable with ambiguity, possess strong analytical skills and attention to detail and an ability to work in a fast-paced and entrepreneurial environment.About the teamOur team is entrepreneurial, wears many hats, and works in a highly collaborative environment that feels more startup than big company. And you’ll engage with a variety of technical and business stakeholders to scope and develop content to test. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of customers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products ...

The Kindle Content and Physical Books team is looking for a passionate and visionary Senior Product Manager who loves to innovate and create world-class customer experiences that will enhance the product availability and reading experience of Books customers. This includes end to end ownership of innovative new features that advances our vision of becoming the preferred destination for customers to purchase and read books across our business.As the WW Senior Product Manager for shipping costs improvement (Free Cash Flow initiatives), you will drive efforts across the WW Books organization to optimize shipping methods, improve placement, reduce sortability defects and improve item dimension accuracy. This is a highly visible role with responsibility and ownership of senior level goals to drive down the cost to ship for WW Books. This role will partner with Amazon Logistics, Data science, Finance, Transportation and internal stakeholders (including Print on Demand) while owning the product roadmap strategy and execution. The Senior Product Manager work will directly influence the shopping experience of millions of customers by improving their shopping experience and championing this vision across the company will be a key part of your role.About the team:The Books Operational Excellence team operates cross-functionally, partnering closely with Retail, Operations, and Technology teams to deliver results. This is a highly visible position that includes interactions with leaders across the organization – from senior Books leaders through systems and operations managers – to drive alignment and deliver results.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner ...

Get on the ground floor of a new and exciting business opportunity at Amazon Books. Our Senior Product Manager - Tech will own a range of customer facing experiences, applying Amazon's famed Customer Obsession and Think Big to a new and highly visible initiative.The ideal candidate will be innovative, team oriented, and an effective communicator. We further seek candidates that have experience working with cross functional teams of tech, marketing, legal and finance, and can exercise strong judgement and apply frameworks to unblock teams and deliver under tight deadlines. Key job responsibilities* Defining new products and services that drive customer engagement* Evaluating the business opportunity and application of new and emerging technologies* Generating buy-in for the product vision with leadership and partner teams* Creating and maintaining an optimized and logically sequenced roadmap* Translating customer experiences into clearly defined product requirements* Managing prioritization and trade-offs to ensure delivery of a great customer experience* Anticipating and resolving strategic issues that impair the team’s ability to deliver* Leading cross-functionally to ensure the product vision is implemented effectively* Familiar with A/B testing practices.About the teamThe Amazon Bookstore team owns the customer experience for browsing for, evaluating, and buying physical and digital books from a catalog of tens of millions of titles.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in using Generative AI to help customers connect and use millions of smart home devices with Alexa? If so, we're seeking an enterprising and collaborative Sr. Product Manager - Tech to join the Alexa Smart Home team to help deliver effortless setup and configuration for smart home devices, and to help customers resolve issues if they arise. Our charter is to create and launch innovative products and features globally that make the lives of our customers better and their homes smarter.As a Sr. Product Manager - Tech, you will be responsible for ideating, developing, launching, and sustaining new smart home features and services. This role is inherently cross-functional - you will work closely with engineering, design, operations, marketing, user research, and business development among other teams. You will also drive regular roadmap and strategy reviews with senior leadership.A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, comfortable dealing with ambiguity, and adept at synthesizing a variety of technologies and capabilities into products that customers love. We are looking for someone customer obsessed and technology savvy, with a proven track record of creating successful products and services.Key job responsibilities- Own end-to-end definition and execution for new features and services.- Drive the development of the strategy, roadmap, and business plan for your product area, and drive alignment with senior leadership and cross-functional partners.- Become a domain expert through daily use of prototypes and complementary products.- Be a passionate advocate for the customer; understand and articulate customer needs, and conduct ongoing customer research.- Research and understand the capabilities and limitations of generative AI technologies and their impact on the customer experience.- Own the business metrics and KPIs for setting up and troubleshooting devices with Alexa.BASIC QUALIFICATIONS- 6+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services ...

Passionate about books and reading? The Discovery & Recommendations Experience team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Technical Product Manager to own and drive strategic projects within our Core Recommendations and Services team.In this role you will partner with product, engineering and data science partners to build, test and evolve ML models and front-end features that deliver increasingly personalized book recommendations to our customers. You will develop systems and services to scale personalization artifacts, enabling teams across Books to personalize every customer interaction. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Content Demand team, and will own the day-to-day delivery of new experiments and features.The right candidate is highly analytical, will demonstrate strong business judgement and understand the science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.Key job responsibilities• Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.• Develop product requirements, prioritize key initiatives and manage milestones with inputs from stakeholders across the organization related to core ML models, content ranking, and a suite recommendation services.• Own and manage a portfolio of books recommendation strategies, including tracking, optimizing and reporting on their performance.• Help define product strategy and manage the product roadmap (both directly for the Core Recommendations team and within the broader Customer Engagement organization).• Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services. • Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks• Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers thatprevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Sr. Product Manager- Tech to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!As a product owner, you will have end-to-end ownership of the customer experience, from defining the product vision through building and launching the product in partnership with front-end and back-end technical teams. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers and designers to product managers and marketers.#everydaybetterKey job responsibilities- Lead the definition, development, and implementation of creative, high-quality product roadmaps based on product strategy and vision- Collaborate with internal and external business partners to research, design, develop and launch product solutions. Use high judgement to define strategy, write business requirements, and provide technical input.- Demonstrate excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts and rationale for product decisions clearly and persuasively across different audiences including senior leadership.- Lead stakeholders within a highly ambiguous and rapidly changing environment; have a willingness to roll up your sleeves and pitch in wherever necessary- Work closely with software engineering, design, and business stakeholders to deliver features- Manage and own delivery of current products concurrently with future product planning- Have a strong attention to detail and end-to-end ownershipBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years’ experience working with internal customer and technical teams to collect requirements and define software services and features- Strong written and oral communication skill and experience presenting to senior Leadership ...

Get on the ground floor of a new and exciting business opportunity at Amazon Books. Our Senior Product Manager - Tech will own a range of customer facing experiences, applying Amazon's famed Customer Obsession and Think Big to a new and highly visible initiative.The ideal candidate will be innovative, team oriented, and an effective communicator. We further seek candidates that have experience working with cross functional teams of tech, marketing, legal and finance, and can exercise strong judgement and apply frameworks to unblock teams and deliver under tight deadlines. Key job responsibilities* Defining new products and services that drive customer engagement* Evaluating the business opportunity and application of new and emerging technologies* Generating buy-in for the product vision with leadership and partner teams* Creating and maintaining an optimized and logically sequenced roadmap* Translating customer experiences into clearly defined product requirements* Managing prioritization and trade-offs to ensure delivery of a great customer experience* Anticipating and resolving strategic issues that impair the team’s ability to deliver* Leading cross-functionally to ensure the product vision is implemented effectively* Familiar with A/B testing practices.About the teamThe Amazon Bookstore team owns the customer experience for browsing for, evaluating, and buying physical and digital books from a catalog of tens of millions of titles.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future of Artificial Intelligence (AI) through the customer experience lens. Do you want to contribute to Amazon’s latest Generative Artificial Intelligence (GenAI) efforts, with a focus on the agentic system builder experience? We're seeking a scientifically-inclined Sr. PMT to join our emerging team working with Artificial General Intelligence (AGI) and AWS AI & Data leadership to deliver innovative and performant products to customers of AI worldwide. This role is called to dive deep into current and future customer needs, and deliver actionable insights that drive development of continuously improving AWS models, products, and features. Primary deliverables are reports with narratives that cover both the qualitative and quantitative aspects, and ultimately push the AWS teams behind AI-driven products like Amazon Bedrock and Amazon Q to deliver the best customer experience. The role requires above all to stay on top of AI developments at a deep technical level, while cultivating an understanding of the areas where customers stand to benefit the most. The candidate we will welcome on the team excels at influencing stakeholders without formal authority, across a wide range of technical profiles and seniority levels. They write with crystal-clear precision, and their verbal communication is crisp and concise. As a Sr. PMT, they tirelessly advocate on behalf of customers and escalate immediately when they believe course correction is needed. They also hold everyone to the highest standards, yet are known to hold themselves to even higher standards. Key job responsibilities- Own study lifecycle from scoping, to execution, to delivery of findings and recommendations to AGI and AWS leadership- Continuously absorb and share knowledge about the latest product and scientific developments relevant to the Machine Learning (ML)/AI space- Contribute to team study roadmap by synthesizing AWS product plans, customer needs, and industry trends - Design and build proof of concept experiments that best describe the quality of the customer experiences powered by ML/AI - Create product/feature proposals to scale and automate the process of evaluating those customer experiences- Write business and technical requirements to be met by AI evaluation product/features prioritized for development by CXBT About the teamCustomer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understand and improve customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team made up of diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

We're looking for a Sr. Product Manager - Technical (PM-T) who will drive our efforts to surface high-quality new selection to our customers. This role will set and execute product direction for CXs across the website to surface new selection, educate customers on them, and help drive purchases in this strategic selection group.To succeed in this role, you need to be a self-starter who enjoys bringing clarity, simplicity, and direction to highly ambiguous challenges. You enjoy building partnerships and alignment with peers and senior leaders across VP orgs. You dive deeply into data and openly welcome debate to form high-judgement views. You know when to go slow because you need to learn more and build trust, and when to move fast to bring decisions to a close. Once a direction has been set, you execute with speed and rigor in designing experiments, working with tech, analyzing results, and iterating towards success, with the flexibility to as needed to better serve the overall vision.You do all this in a collaborative environment with leadership, engineering, science, business intelligence, and your cross-Amazon partners.Key job responsibilities- You define the product vision, strategy, and roadmap.- You build strong partnerships across Amazon and with senior leadership.- You execute on the roadmap independently as a product owner, and through other Product Managers as needed.- You collaborate with engineering, science, and business intelligence to deliver results.- You understand the technology behind what you build, and how it impacts the customer experience. - You roll-up your sleeves and do your own deep dives into data and research.- You help raise the bar on product management across the organization.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience performing statistical analysis of data using SQL, Excel and other tools- Experience contributing to engineering discussions around technology decisions and strategy related to a product ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you interested in re-inventing the physical store shopping experience? The Just Walk Out (JWO) technology team is hiring an experienced Senior Product Manager Technical to drive new innovations for the Just Walk Out Technology. JWO enables shopping in retail stores with no lines and no checkout. You simply use a credit card to enter the store, take what you want from our selection of fresh, delicious meals and grocery essentials, and leave the store. This checkout-free shopping experience is made possible by the Just Walk Out (JWO) Technology, which automatically detects whether products are taken or returned, and enables shoppers to grab and go from stores ranging from small airport kiosks to massive university stores.Designed and custom-built by Amazonians, JWO’s checkout-free shopping experience is made possible by innovative technologies: computer vision, RFID, sensor fusion, and deep learning. Innovation is part of our DNA. We are looking for people who want to join an ambitious team that is responsible for large, complex innovations spanning multiple machine learning, software, hardware, and business teams. The ideal candidate is a tenured product manager, excited about innovations in retail, and can easily earn trust with highly technical teams.The Senior Product Manager will own the end-to-end JWO core tech components and the shopper experience. You will be responsible for working with hardware, software, design, operations, and other teams to expand the magic of JWO technology to a wide array of new selection offered in Amazon's physical stores. You will need to be equally at home understanding and championing the needs of your customers as you are with diving deep on the technology and operational implications of the products you build. You must have a strong track record of successfully launching products.As a tenured Product Manager, you are familiar with the product development lifecycle. You exhibit high proficiency and efficacy in core product management disciplines such as defining user stories, priorities, success metrics, presenting vision that works backwards from customers, and are comfortable driving clarity across multiple stakeholders in a fast-paced and ambiguous environment. A successful candidate will combine an ability to Think Big with keen attention to detail. We are looking for a passionate, data-driven decision maker who likes building from scratch, experimenting, and setting high standards. You have a high degree of ownership, and are an excellent written and verbal communicator, who thrives in an entrepreneurial environment.Key job responsibilities- Own and drive the end-to-end product roadmap for Just Walk Out technology, establishing clear success metrics and KPIs aligned with business objectives- Lead strategic initiatives to enhance the JWO shopping experience, taking full ownership from conception through launch and optimization- Drive data-driven decision making through rigorous A/B testing and experimentation, ensuring statistical validity and measurable customer impact- Orchestrate cross-functional collaboration between engineering, design, applied science, and marketing teams to deliver cohesive solutions- Define and prioritize product backlog based on customer needs, business value, and technical feasibility- Collaborate with UX Research to conduct customer discovery, ensuring solutions meet diverse user needs and use cases- Develop and maintain product requirements documentation, ensuring clarity in technical specifications and success criteria- Identify new opportunities for product expansion and feature enhancement based on market research and customer feedback- Present recommendations to senior leadership, backed by quantitative and qualitative data in PRFAQs and Program Reviews- Build consensus across stakeholders while maintaining focus on customer experience and business outcomesAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Kindle Unlimited brings the advantages of subscriptions to the world of digital reading. With millions of Kindle books and thousands of audiobooks, magazines, and comics available to subscribers, Kindle Unlimited has something to offer for almost every reader. We are seeking a seasoned product leader to join our Kindle Unlimited team. In this role, you will be responsible for establishing long-term vision and strategy for Kindle Unlimited CX across Kindle apps, E-readers, and Web globally. You will influence partner teams across Amazon, equipping them with guidance on how to build Kindle Unlimited CX integrated within the overall Amazon Books and Kindle experience. You will work closely with engineering leaders, product teams, UX design, marketing, science and analytics, and finance. Our ideal candidate will have deep product management experience, ability to influence technical product investments, and the right balance between thinking innovatively and delivering viable, customer-facing solutions that reinforce Kindle Unlimited's position as the worlds most loved reading subscription. Key job responsibilities- Identifying customer and business opportunities and translating these opportunities into long-term vision and strategy. - Owning a product roadmap end-to-end, from ideation, research, experimentation, and go-to-market.- Partnering with engineering teams to build innovative products and influencing technical discussions and decisions.- Managing prioritization, tradeoffs, and cross-functional communication, including presenting to senior leadership.- Partnering with design teams to translate ideas into great customer experiences. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 7+ years of product or program management, product marketing, business development or technology experience ...

Come join the Navigation Experience (NavX) team as we make it easy and delightful for customers worldwide to navigate Amazon's mobile app and website. Our mission is to be an indispensable and trustworthy guide that provides direction and context to customers at each point in their shopping journeys. We own highly visible, core navigation experiences across Amazon's app and website that millions of customers worldwide use each day as they browse and shop on Amazon. If you want to impact a lot of customers, work as part of a collaborative team, and innovate on both new and existing products - this is the team for you.What you will do: As a Sr. PMT, you will both define and execute a worldwide strategy and roadmap. You will think big, invent, and simplify to make our experiences more intuitive, delightful, and relevant for our customers. You will drive adoption of new features that customers have never used before, while helping them find and rediscover those that they already use and love. You will collaborate closely with UX, engineering, and analytics teams to design and analyze experiments. You will creatively work around roadblocks to deliver new innovations for our customers. You will obsess over metrics and be relentless about learning their drivers, and use that knowledge to continue to elevate the experience for our customers. You will write and communicate (a lot) as you influence leaders and cross-company stakeholders each day. You will partner with dozens of teams across Amazon to ensure that customers have a way to discover and find the products, programs, and offerings that matter to them every time they visit our store. What you will learn: You should already be an excellent communicator, written and verbal, but we will make you an even better one. You will refine your skills in A/B testing, product thinking, and working cross functionally with engineering, UX, analytics, and business teams. You will forge strong relationships with teams outside of your organization's boundaries to achieve your goals, while insisting on the highest standards to deliver the best possible experience for our customers. You will use data and deep knowledge of our customers to weigh competing priorities and work with technical stakeholders to evaluate trade-offs. You will also learn about our broader organization, Shopping, which drives innovation on Amazon's most visited experiences, including the homepage, detail page, search, and navigation experiences.About the team:The Shopping Discovery & Evaluation team makes shopping in Amazon's store a delightful, intuitive, and trustworthy experience, where every customer finds an engaging, intuitive, and personalized way to shop and explore any time they visit. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!Prime Video is a premium streaming service that offers a vast collection of digital videos—all with the ease of customers finding what they love to watch in one place.Included with Prime: Watch thousands of popular movies and TV shows, including our critically-acclaimed Amazon Originals such as the Emmy Award-winning comedies Fleabag and The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, The Boys, Citadel, Mr. & Mrs. Smith, Reacher, the Academy Award-winning Manchester by the Sea and The Salesman, Academy Award-nominated The Big Sick and Cold War, exclusives, live sports including Thursday Night Football and licensed content available in more than 200 countries and territories worldwide.We are looking for a talented Sr. Product Manager to support Prime Video's sports experience. This is a strategic role to shape and deliver our product strategy in developing and delivering new and existing Live Sports offerings to customers worldwide, ensuring customers can easily find and subscribe to new sports channels offered on Prime Video.Key job responsibilitiesThis role is critical in ensuring Prime Video meets our customers' high expectations and always helps them find new and relevant Live content. This role is inherently cross-functional - you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, operations, and executive teams to bring events to market, develop and grow business opportunities, and enhance our customer experience. A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of inputs to deliver high quality products and solutions. You will own regular communication and presentations with senior leadership on technology, dependency management, availability, quality, and product health.The ideal candidate will be a passionate sports fan with a history of delivering broadly adopted technology products or services in a high growth environment. You should be a strong leader who can prioritize well, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence. You should have keen business sense and also have developed a deep understanding of technology. A day in the lifeThis role will work cross functionally with internal partners from tech, bizdev, product, program and UX to build the best experience for our customers as well as with external partners from our partner leagues.About the teamWe are a team of passionate sports fans excited about innovating and changing the game for sports streaming. Our team is spread across Seattle, Austin, New York and Washington DC. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of technical product or program management experience- 2+ years of end to end product delivery experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team works closely with design partners on the team and engineering partners across the company to innovate and identify opportunities for storewide customer impact.Our team is part of the Shopping Design org responsible for designing foundational shopping experiences, including discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. In addition, our team supports the Rio Design system which owns major UI components (e.g. buttons, filters, alerts) which creates a more predictable and consistent shopping experience for our customers - used by thousands of Amazon builders. In 2024, we are driving a roadmap of 50 experiments across 20 teams.The Product Manager will own the product vision and roadmap within a broad coverage area such as discovery, core shopping, or storewide patterns. You will have exciting opportunities to experiment on the current CX and spend time looking around corners to help define the shopping experience of the future. This is a highly visible role that will interact with Shopping org teams and it’s many global partnersKey job responsibilities* Defining a CX vision for the shopping experience in partnership with your design team, developing an actionable product roadmap, and identifying and influencing product/engineering teams to run experiments.* Managing a portfolio of experiments, some projects that span multiple teams and shopping experiences, and some that dive deep in one CX area.* Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with your design team to scope design effort, set/track goals and triage incoming priorities from product/engineering teams.* Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of end to end product delivery experience- Well developed analytical skills and experience setting up CX experiments and analyzing results. ...

Are you interested in building large-scale services that will make it simpler for publishers around the world to sell their books with Amazon? The Publisher Experience team is looking for an innovative, results-oriented Product Manager to define and drive Reporting and Analytics for Publishers, enabling them to grow their business. You’ll partner with teams across Books to launch and grow publisher-facing services, identify opportunities to use data to help grow our business, and influence internal partners to amplify your impact. The ideal candidate works effectively in a cross-functional environment and is comfortable communicating with both technical and business stakeholders. This person has a history of delivering tools and services that solve real problems for customers and scale seamlessly. This person also uses data to guide decision-making, has strong business judgement, and can solve complicated problems with simple, elegant solutions.Key responsibilities include:* Establish the product vision, goals, and key KPIs for success.* Define product requirements and drive iterative development cycle with engineers, designers, and other stakeholders.* Manage bottlenecks, resolve escalations, and drive key feature and resource trade-offs.* Deliver resounding impact to publishers and readers worldwide. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Device, Digital, and Alexa Support (D2AS) team within the Amazon Customer Service (CS) org is seeking a Sr. Product Manager - Technical to collaborate across various teams, including engineering, product development, operations, UX, and Amazon Digital and Device teams. You will be part of a Global Product Management team focused on enhancing the customer service experience. Key job responsibilities- You will be involved in developing strategies and innovations to address customers' issues globally through an improved associate-facing experience.- Work closely with software development engineers, data scientists, UX designers, and researchers to create, execute, and iterate on experiences that meet the needs of customers contacting Amazon Customer Service. - Your responsibilities include rethinking, challenging, and innovating the Device, Digital, and Alexa Customer Service Associate experience, identifying and prioritizing use cases, writing clear user stories, and partnering with UX to design effective customer journeys.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. We push the boundaries of technology, creating unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and UX to foster an innovative environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamAmazon revolutionized customer service, now we are changing what customers expect from technical support. Device, Digital, and Alexa Support (D2AS) are responsible for the Customer Service operations and solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video. In this role you will support millions of customers, across many dynamic Amazon businesses.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of product or program management, product marketing, business development or technology experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Want to transform the way people enjoy music, podcasts, radio, and audiobooks? Then come join the team that delivers the global audio experience on Alexa. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. Work across internal teams along with the world’s top music partners to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities.Come be a part of a growing team where your ideas have the ability to reach millions. Come work on cutting-edge consumer-facing products, where every team member is a critical voice in the decision-making process. Come join a team where you'll have direct ownership and influence, setting the vision and path on how to bring our goals to reality.Prior experience with consumer facing products, GUI/VUI consumer experience creation, interactive device development and 3P partner relationships will be critical components of this role. Join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.Key job responsibilitiesAs a Principal Product Manager - Technical, you will be responsible for building Audio-related features on Alexa, acting as an agent to get things done for customers. You will own a charter focusing on new content creation and enablement, looking at both current state needs and future state opportunities. Within this, you will drive product creation across multiple audio media types, international locales, and devices. This role is cross-functional — you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.A day in the lifeGiven the scope and high level of ownership that product managers have in Alexa, rarely are two days the same. You are a business owner, customer-facing representative for the service, and the point person for partner teams.On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will connect with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions.On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Want to transform the way people enjoy music, podcasts, radio, and audiobooks? Then come join the team that delivers the global audio experience on Alexa. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. Work across internal teams along with the world’s top music partners to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities.Come be a part of a growing team where your ideas have the ability to reach millions. Come work on cutting-edge consumer-facing products, where every team member is a critical voice in the decision-making process. Come join a team where you'll have direct ownership and influence, setting the vision and path on how to bring our goals to reality.Prior experience with consumer facing products, GUI/VUI consumer experience creation, interactive device development and 3P partner relationships will be critical components of this role. Join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.Key job responsibilitiesAs a Sr. Product Manager - Technical, you will be responsible for building Audio-related features on Alexa, acting as an agent to get things done for customers. You will own a charter focusing on new content creation and enablement, looking at both current state needs and future state opportunities. Within this, you will drive product creation across multiple audio media types, international locales, and devices. This role is cross-functional — you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.A day in the lifeGiven the scope and high level of ownership that product managers have in Alexa, rarely are two days the same. You are a business owner, customer-facing representative for the service, and the point person for partner teams.On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will connect with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions.About the teamCome be a part of a growing team where your ideas have the ability to reach millions. Come work on cutting-edge consumer-facing products, where every team member is a critical voice in the decision-making process. Come join a team where you'll have direct ownership and influence, setting the vision and path on how to bring our goals to reality.Prior experience with consumer facing products, GUI/VUI consumer experience creation, interactive device development and 3P partner relationships will be critical components of this role. Join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...