Sr. Business Intelligence Engineer

Senior Business Intelligence Engineer Come build the future as a Senior Business Intelligence Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesYou will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate data into meaningful insights through collaboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. Business Intelligence Engineer (BIE), ComPAS BI

AI is going to transform the Business Intelligence function at Amazon, and the Companion Products and Services Organization's Business Insights team (ComPAS BI) in Devices is looking for a Senior Business Intelligence Engineer to lead our team through the transformation. ComPAS BI supports the Amazon Device Accessories and Companion Products Business (Amazon Smart Plug, Fire TV Soundbar, Star Wars Accessories, and more) and the Pre-Owned Devices and Device Trade-In program. These businesses are some of the fastest-growing businesses in Amazon Devices, in no small part due to ComPAS leadership's continued investment in technology. The ComPAS BI team is looking for a visionary Business Intelligence Engineer who will help set the course for the future of data and analytics in ComPAS. ComPAS BI is a newer team with a near-infinite runway of interesting problems to solve, mechanisms to refine, and stakeholders to work with. Our stakeholders span across functions (Sales and Marketing, Product Management, Finance, Operations, Planning, and Software Engineering, to name a few) and touch every product line in the Devices business (including Echo, Fire TV, Kindle, Fire Tablet, Ring, Blink, Eero, Health and Wellness, and Project Kuiper). This role has wide scope from the start and huge opportunity to grow both technical and leadership skills. Key job responsibilities- Own the end-to-end project management and execution of our some of our most important reporting and analytics projects, many of which have direct impact on our end customers and drive real growth in the ComPAS business- Own, experiment with, and iterate on key mechanisms (roadmap planning, project management, intake and workflow, etc.) that enable us to deliver great results for our stakeholders through thoughtful organization and communication- Be the example for ComPAS BI team members of what delivering at the Sr. BIE level looks like, and provide mentorship and coaching to grow your team members to deliver results at the same level- Create a vision for what our BIE function should look like when operating as a best-in-class organization by learning and applying the latest techniques and technologies, defining and refining BIE best practices, and sharing your knowledge with the teamA day in the lifeOur team members aim to spend their time in this way: - 50% Roadmap project work, with each team member working on one large project at a time.- 10% On call, with our on-call team member handling any urgent requests or data issues that our stakeholders bring to us.- 10% Ad-hoc requests, with ad-hoc being any non-urgent request that takes less than two days to complete.- 10% Keep-the-lights-on (KTLO) tasks including supporting regular business reviews and recurring reporting maintenance. - 10% Meetings, events, and mechanisms - 10% Exploration, learning, and new skills development- For our Sr. BIE, this allocation will be slightly different. This new team member will spend less time on Ad-hoc and KTLO and more time on leadership work (learning, mentoring, vision setting, and influencing). About the teamThe ComPAS BI team was formed in September 2023 by bringing together the BIEs from the Pre-Owned Devices and Accessories businesses under a single-threaded leader, then adding two data scientists. When the team formed, we came together for a three-day intensive where we defined our mission and vision and examined all our existing processes and workflows for what worked well and what didn't. Together as a team, we created our plan for becoming one ComPAS-wide BI organization with one set of mechanisms and processes. This is what our team is laser-focused on implementing and refining today. Teamwork and respect are the foundation of our organization's culture, and we care deeply about everyone bringing their unique perspective to influence our team's direction. Creating a work environment where our team members are included, inspired, challenged, and excited about their career trajectory is our leadership's top priority. BASIC QUALIFICATIONS- 8+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. Business Intelligence Engineer, AIS Supply Chain - Fixed

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AIS (AWS Infrastructure Services) is looking for a Sr. Business Intelligence Engineer to be responsible for working across many high visible product areas. As a member of the AIS Supply Chain team, you will be at the forefront of this organizational capability to increase our understanding of supply chain risks within our hardware products. The Supply Chain Resiliency team is responsible for identifying risks to avoid disruptions of product delivery by building a framework that anticipates, identifies, and mitigates high priority risks with action plans. As a resiliency BIE, you are a builder at heart on mechanisms, systems and automation. You have a passion for using data in order to drive business actions. Your goal is to improve current data and automation solutions or innovate new and simpler ones to achieve robust risk insights. You have proven experience with information retrieval, data mining, building, cleaning, and training foundational models, data science, Gen AI, ML, and LLM. The successful candidate will be able to retrieve, integrate, visualize and present critical data in a format that is immediately useful to improve the business decision process. You thrive at analyzing and modeling very large data sets, diving below the surface to identify the root causes rather than high-level trends. This role requires an individual with excellent analytical abilities, critical thinking, and to balance business acumen working with technical teams and systems, non-tech teams, and senior leadership. You are a self-starter comfortable with ambiguity, with strong attention to detail, and knows how to develop a strategy, execute, and measure and deliver outcomes.Key job responsibilities• Apply deep analytics and business intelligence skills to extract meaningful insights and learn from large and complex data sets using AI/ML.• Partner with stakeholders to define priority of BI projects, reporting, FMs, RAG, RLHF.• Lead high impact AI/ML projects. Perform deep-dives to derive actionable insights; Creating models to predict risk actions and improve outcomes and optimize business processes.• Build self-service reporting tools and dashboards• Provide SQL support and manage queries and databases (SQL, Tableau, etc.)• Build various data visualizations to tell the story of business trends, patterns, and outliers that result to meaningful actions.• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.• Research industry trends and extract to align resiliency strategies and mechanisms.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelors degree in Computer Science or Engineering, SDE or related technical, or equivalent of 7+ years of related experience.- 7+ years of experience programming to extract, transform and clean large data sets (multi-TB)- 7+ years of experience in scripting for automation (e.g. Python) and advanced SQL skills.- 7+ years of experience with data visualization using Tableau, QuickSight, or similar tools- 7+ years of experience working directly with business stakeholders to translate between data and business needs- 7+ years of experience in HW product management and/or in supply chain and/or end to end product development lifecycle. ...

Sr. Business Intelligence Engineer, Amazon Ads - Product & Tech

Amazon Ads is Hiring! Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Amazon Advertising seeks the world's brightest and best talents to lead next-generation solutions that enable advertisers to reach customers across our owned and operated sites, on other high-quality publisher sites across the web, and on millions of desktops, mobile, and connected TV devices. We start with the customer and work backwards in everything we do, including Advertising. We seek candidates who want to join a team focused on building large-scale systems that integrate across multiple sources to provide unique advertising products. These products will provide sales enablement to the sales team to drive advertisement business’s growth. As a Sr.Business Intelligence Engineer, you will mine large amount of data, build metrics and drive customer adoption. You will play a leadership role in our team – the team will look to you for advice on analytical and business problems. You will work closely with customers, product managers, and engineers to drive automated analytics, reporting and decision making. If you love working with huge data sets and delivering the insights you discover through business intelligence reporting, then this is the job for you. If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!What does it take to succeed in this role? Excited by the scale at which we work. A roll-up-your- sleeves attitude. You should be a self-starter who loves working with Business Intelligence tools and thrives on dealing with the intricate complexity of large data sets. You are analytical and creative and you don’t quit.Key job responsibilities• Analyze data to find actionable insights that lead to business insights and opportunities.• Build dashboards and custom reports to track performance and investigate key business questions.• Engage with diversified customer groups to understand their needs and deliver business intelligence solutions.• Partner with Data engineers to define the data elements that the team should leverage to enable capabilities.• Recommend new metrics, techniques and strategies to improve the operational and quality metrics.• Recognize and adopt best practices in reporting and analysis: data integrity, validation, and documentation.A day in the life• Empathize with the customer and understand their problems and needs.• Dive deep to find the root cause of the problem and suggest solutions (short/mid/long term).• Perform benefits and tradeoff assessment to assess the best solution considering the timeline and available resources.• Collaborate with the tech team and bring the solutions to life (build world class products).• Participate in the tech discussion and ensure that the product is scalable and sustainable.• Connect with the customer throughout the product lifecycle and ensure we exceed their expectation.About the teamHighly cross functional team that has product managers, business intelligence and full stack engineers who collectively collaborate to solve the problems faced by customers. We thrive by brainstorming and bouncing off solutions that transform the lives of our customers.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. Business Intelligence Engineer, Amazon Stores

Senior Business Intelligence Engineer Come build the future as a Senior Business Intelligence Engineer at Amazon, where you will be inspired work-ing along best-in-class inventors and innovators! You will have the opportunity to create meaningful experi-ences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Senior Business Intelligence Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Business Intelligence Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Cana-da. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, amazon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance be-tween your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tools/languages like SQL, Excel, and others, to translate tdata into meaningful insights through col-laboration with scientists, software engineers, data engineers and business analysts. • You will have end-to-end ownership of operational, financial, and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making.• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership• Produce written recommendations and insights that will help shape effective metric development and reporting for key stakeholders• Simplify and automate reporting, audits and other data-driven activities; build solutions to have maxi-mum scale and self-service ability by stakeholders• Partner with Engineering teams to enhance data infrastructure, data availability, and broad access to customer insights• To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, vali-dation, and documentation• Learn new technology and techniques to meaningfully support product and process innovationBASIC QUALIFICATIONS- 7+ years of professional or military experience- 5+ years of SQL experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Bachelor’s degree in Statistics, Economics, Math, Finance, Engineering, Computer Science, Information Systems, or a related quantitative field.- Proficient in theories, experimental design and statistical a concept for deriving insights form large – scale data analysis- Ability to operate successfully and independently in a fast-paced environment.- Comfort with ambiguity and eagerness to learn new skills. ...

Sr. Business Intelligence Engineer, Infra-Finance Business intelligence & Transformations

Do you have a desire to make a major contribution to the future in the rapid growth environment of Cloud Computing? Amazon Web Services is looking for a Sr Business Intelligence Engineer to help build a scalable, predictive, and prescriptive business analytics platform that supports the AWS Infrastructure Supply Chain Finance (SCF) organization. You will be part of the Finance Analytics team working with Business Analysts and Data Engineers to achieve our goals.You will have a passion to dive deep, a high level of customer focus and a track record in process improvement. This role requires an individual with excellent analytical abilities, strong knowledge of business intelligence solutions and the ability to work with Finance, quantitative and business teams. You will lead multiple automation and controllership initiatives across the Finance org. You will be primarily using but not limited to AWS solution stacks like Redshift, S3, Glue, Lambda, Data pipeline and reporting tools such as Tableau and Alteryx/KNIME to implement BI solutions.Key job responsibilities Develop and implement scalable and reliable analytics, tools, KPI dashboards, and metrics that drive key supply chain, financial, and procurement decisions. Design and implement metrics dashboards to deepen understanding of cost structures, capital spend, and variances highlighting opportunities for improvement. Collaborate with Finance, Tax, Supply Chain, Procurement, and Engineering to capture requirements and deliver analytics solutions. Develop and implement analytics to continually improve continuity of supply and operational efficiencies. Apply automation so that with every iteration on a problem, you build your solution to have maximum scale and self-service ability by stakeholders. Understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. Recognize and use advanced analytical techniques to recommend prescribed/ optimized courses of action to users. Interface with Data Engineers, Business Analysts and stakeholders to deliver complete BI solutions. Employ data mining, segmentation, and other analytical techniques to capture important trends in the supply chain, cost, and customer base. Participate in strategic and tactical planning discussions to interface with business customers, gathering requirements and delivering complete reporting solutions.BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Knowledge of data warehousing and data modeling ...

Sr. Business Intelligence Engineer, SMB Marketing Analytics

Does designing, building and maintaining enterprise level analytics and data infrastructure excite you? SMB Marketing Analytics team has an opportunity for you.Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high-quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit (“it’s always Day1”) and bias for action.SMB Marketing Analytics team supports SMB Marketing team in delivering highly relevant and personalized marketing content to majority of current and prospective advertisers. In this role, you will work with 10+ highly motivated team-members and will be responsible for designing, building and maintaining data infrastructure, creating automated reporting and dashboards, designing and measuring experiments, and executing complex analysis to support business functions.In this role you will:-Design, develop and maintain scaled, automated, user-friendly systems, reports, APIs, dashboards, etc. that will support our business needs.-Partner with operations/business/science/tech teams to consult, develop and implement KPIs, automated reporting/process solutions, and data infrastructure improvements to meet business needs.-Help drive new initiatives and data integration projects and apply your deep analytic and business intelligence skills to extract meaningful insight and learning from large and complicated data sets.-Serve as liaison between the business and product/science teams to prototype new marketing solutions and perform ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendationsKey job responsibilities* Own the design, development, and maintenance of datasets, ongoing metrics, analyses and dashboards to drive key business decisions.* Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.* Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.* Use analytical and statistical rigor to identify performance gaps and opportunities for optimization.* Build data infrastructure in collaboration with partner tech-teams to facilitate scaling-up various marketing initiatives.* Support central BI team in reporting on global marketing efforts.* Promote best practices in ETL and mentor your team.A day in the life* Use technical expertise to suggest ways to improve processes and incorporate operational excellence best practices* Use analytical and statistical rigor to answer business questions and drive business decisions* Recognize and adopt best practices in reporting and analysis: data integrity, design, analysis, validation, and documentation* Improve the Knowledge management environment by providing guidance in technical documentationBASIC QUALIFICATIONS- 8+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience in the data/BI space ...

Sr. Business Intelligence Engineer, US Prime & Marketing

Are you excited to build and grow a new customer insights team that will influence flagship initiatives across Amazon and Prime? Do you enjoy using data and analytics to deliver actionable insights that support critical business decisions?We are looking for a dynamic self-starter to join Amazon's The US Prime & Marketing team and create cutting-edge business analytics, data collection and reporting. In this role, you will identify stakeholder business problems and needs, build new and optimize existing dashboards/reporting for a rapidly growing business. You will partner with data scientists, other business intelligence engineers, product managers, and marketers to identify new analytical approaches to team problems. You will also build robust technical solutions for both internal and external stakeholders, including automating team processes. If you are passionate about data, go deep to find insights, relentless in ensuring data quality and reliability, obsess over internal & external customers, and feel comfortable communicating with cross-functional stakeholders, you are the candidate we are looking for!Key job responsibilities• Deliver insights and analytical tools that drive tangible improvements across US Prime & Marketing• Support the business strategy, in close collaboration with leadership and US Prime & Marketing stakeholders to achieve priorities, goals, and measures of success.• Collaborate with engineering, data science and BI teams to acquire new data and use AWS tools to create new datasets.• Create weekly and monthly business review metrics and reports that directly drive business decisions.• Proactively measure and analyze data, identify risks/issues, and overcome hurdles to drive results.• Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities.• Lead complex data analysis and maintain regular metrics reporting to help stakeholders gain insights into the program.• Use data science/statistical modelling tools in partnership with other BIEs and Data Scientists to develop next generation analyticsA day in the lifeThe Business Intelligence Engineer will spend most of their time understanding business problems, developing statistical/analytical models to better understand our data, automating manual processes, creating/productionizing metrics, and developing insights to inform our plans. They'll use these insights to create new models so we can optimize how we drive growth and performance. Finally, they'll engage with business stakeholders to align on and implement improvements and new processes/tools.About the teamNorth American Stores Customer Insights is a new and growing team of Business Intelligence Engineers (BIE) and Business Analysts (BA) supporting all programs and products within the US Prime & Marketing Technology team. The US Prime team is focused on delivering the most engaging, satisfying, and loved membership program that drives the Amazon flywheel by growing the member base and accelerating engagement with Prime benefits. The Marketing Technology team helps customers discover and engage with new, popular, and relevant products across Amazon worldwide. We do this by combining technology, science, and innovation to build new customer-facing features and experiences alongside cutting-edge tools for marketers.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 7+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Sr. Camera Systems Engineer, AWS Hardware Development

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Our checkout-free shopping experience is made possible by our Just Walk Out Technology. It automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our technology uses computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA. We need people who want to join a high-reaching program that continues to collaborate and push the state of the art in computer vision, machine learning, distributed systems and hardware design.Key job responsibilitiesWe are looking for excellent engineers that epitomize technical and operational excellence that can drive innovation and apply technologies to solve real world challenges. As an experienced Camera System Engineer within our team, you will collaborate with a skilled and accomplished cross-disciplinary staff and internal and external stakeholders to drive key aspects of technology solution definition, execution and validation.Full cycle product development experience from inception through maturity is important. Working simultaneously on projects in different phases is common; you are able to demonstrate strong design and validation skills in addition to the understanding of mechanics of ongoing operational excellence and product support. You are responsive, flexible, and able to succeed within an open collaborative peer environment.The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that's more startup than a big company. We will need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. You will tackle challenging, novel situations every day and, given the size of this initiative, you will have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a ton and make a positive impact on millions of people. A day in the lifeYou will specify several aspects of the system: * Optical: field of view, dynamic range, resolution, video encoding, auto-exposure, image stabilization, auto white balance, and auto-focus. * Mechanical: mounting and environmental fitness * Electrical/interface: power, bandwidth, and encoding * Software: compatibility with AWS Data Stream Processing, video decoding, device health monitoring and remote maintenance * Financial: unit, Non-Recurring-Expenses, connectivity, data streaming and processing, and field replacements and decommissioning at statistically predicted rates * Application: reliability, security, safety and EMC compliance* Camera care and feeding: site requirements, installation, operational metrics, troubleshooting, replacement, and decommissioning.You will write and present recommendations, experiment outcomes to Director level leadership.About the teamThe Just Walk Out hardware team (Argon) develops the hardware and firmware that enable our sensor, vision, and RF solutions that enable the frictionless shopping experience in our cashierless stores. We are a group of many engineering disciplines, all working together closely to ideate, prototype, mature, and launch into high volume production custom hardware products. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- BS EE or CS, Physics, Image Science, Electrical Engineering or related experience.- 5 years of work experience with camera system development, validation, and deployment.- Experience in imaging optics, camera modules, lens design and illumination design.- Experience with image pipeline in still and video cameras, including selection and specification of video encoding / decoding algorithms.- Clear and concise documentation and communication skills. ...

Sr. Certification GTM Specialist, AWS Certification

The AWS Certification team is looking for a world-class candidate to support the execution of our global go-to-market (GTM) strategy to accelerate AWS Certification adoption and penetration within AWS enterprise accounts, partners and global emerging markets. The successful candidate must have experience in Technical Business Development, Go-to-Market Strategy, Program Management, and/or Product Marketing. They will have the ability to influence executive decision makers, drive consensus within cross-functional teams, and establish scalable GTM mechanisms that deliver business outcomes. Key job responsibilitiesContribute to the global GTM strategy for AWS Certification that drives awareness, accelerates pipeline, and grows certification revenue with customers globally.• Ensure organizational alignment and prioritization of GTM investments on highest impact activities while holding all cross-functional leaders accountable for their ongoing inputs and delivering results.• Partner with marketing, business development, Amazon Partner Network, and other stakeholders to work backward from customer needs to craft offerings, messaging, and execute GTM plans that resonate with AWS Certification audiences• Implement scalable, repeatable GTM campaigns designed to grow the AWS Certification business through the customer-facing AWS field (i.e. sales, solutions architects, specialists, industry stakeholders, etc).• Build and engage an internal community of AWS Certification enthusiasts who can effectively articulate our message and evangelize for us with end customers• Establish repeatable mechanisms to inform and empower field teams to convey the AWS Certification value message to customers, identify, qualify and progress opportunities, and drive toward customer business outcomes.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Compensation Consultant, Amazon Stores, WW Amazon Stores Compensation

As a Senior Compensation Consultant, you will be responsible for providing Compensation consulting services for tech and sales orgs within Amazon International Stores. The incumbent will work directly with PXT Partners and Management to achieve reward system objectives and assist, as needed, in variable incentive compensation plan design consultation.The successful candidate will proactively partner with client-facing PXT Partners and Business Line Management to identify and address compensation issues, and evangelize Amazon’s Total Compensation Philosophy and Strategy to the clients supported. This position is expected to represent the client’s point-of-view in key corporate compensation initiatives and the corporate point-of-view with client groups. We are looking for candidates who have the aptitude to understand our complex data, and be detailed and accurate from start to finish in developing programs and completing projects.This role can sit in Seattle WA, Arlington VA, New York City or Austin TX.Key job responsibilities*Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives.*Effectively partner with HR and Business client to manage, consult, and resolve compensation issues*Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual incentive pay and stock compensation.*Partner with the business to develop variable incentive compensation programs, as needed.*Conduct job evaluations using market data and internal evaluation.*Conduct custom surveys with key industry contacts, as needed.*Partner with regional compensation (globally) on compensation issues, work on a variety of special compensation projects, and standardize global processes, as needed.*The position may also be responsible for components such as the strategy, design, policies, guidelines, and operationalize key concepts critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders.BASIC QUALIFICATIONS*Bachelor’s degree*Highly proficient in Excel*7+ years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices ...

Sr. Compiler Engineer III - Machine Learning, Annapurna Labs

Annapurna Labs builds custom Machine Learning accelerators that are at the forefront of AWS innovation and one of several AWS tools used for building Generative AI on AWS. The Neuron Compiler team is searching for compiler-skilled engineering talent to support the development and scaling of a compiler to enable the world's largest ML workloads to run performantly on these custom Annapurna systems.The Product: The AWS Machine Learning accelerators represent a pinnacle of AWS technologies, specifically designed for advancing AI capabilities. The Inferentia/Trainium chips specifically offer unparalleled ML inference and training performances. They are enabled through state-of-the-art software stack - the AWS Neuron Software Development Kit (SDK). This SDK comprises an ML compiler, runtime, and application framework, which seamlessly integrate into popular ML frameworks like PyTorch. AWS Neuron, running on Inferentia and Trainium, is trusted and used by leading customers such as Snap, Autodesk, and Amazon Alexa.The Team: Annapurna Labs was a startup company acquired by AWS in 2015, and is now fully integrated. If AWS is an infrastructure company, then think Annapurna Labs as the infrastructure provider of AWS. Our org covers multiple disciplines including silicon engineering, hardware design and verification, software, and operations. AWS Nitro, ENA, EFA, Graviton and F1 EC2 Instances, AWS Neuron, Inferentia and Trainium ML Accelerators, and in storage with scalable NVMe, are some of the products we have delivered over the last few years.Within this ecosystem, the Neuron Compiler team is developing a deep learning compiler stack that takes state of the art LLM and Vision models created in frameworks such as TensorFlow, PyTorch, and JAX, and makes them run performantly on our accelerators. The team is comprised of some of the brightest minds in the engineering, research, and product communities, focused on the ambitious goal of creating a toolchain that will provide a quantum leap in performance.You: As a Sr. Machine Learning Compiler Engineer III on the AWS Neuron Compiler team, you will be supporting the ground-up development and scaling of a compiler to handle the world's largest ML workloads. Architecting and implementing business-critical features, publish cutting-edge research, and contributing to a brilliant team of experienced engineers excites and challenges you. You will leverage your technical communications skill as a hands-on partner to AWS ML services teams and you will be involved in pre-silicon design, bringing new products/features to market, and many other exciting projects.A background in compiler development is strongly preferred. A background in Machine Learning and AI accelerators is preferred, but not required.In order to be considered for this role, candidates must be currently located or willing to relocate to Cupertino (preferred), Seattle, Austin.Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.BASIC QUALIFICATIONS- 6+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of experience in developing compiler features and optimizations- Proficiency with 1 or more of the following programming languages: C++, C, Python ...

Sr. Content Marketing Manager, Business Payments

Are you an experienced marketer who is passionate about financial services? The Enterprise Payments team provides working capital and payment acceptance solutions, including our flagship Pay By Invoice (PBI) product, to Amazon Business customers worldwide. We are part of the global Amazon Payments organization, and we aim to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use.You will be responsible for developing a range of customer-facing content to help drive awareness, education, and engagement with business audiences in various lifecycles. In this role, you will develop customer-focused messaging and assets that include case studies, white papers, product guides, how-to videos, events, and more. You will define the right message, at the right time, to bring awareness to new tech products and services, and to encourage Amazon Business customers to use Pay by Invoice for their business purchasing.The ideal candidate will be an experienced marketer, who can think strategically and execute flawlessly. If you have experience in payments or fintech product marketing, and/or content marketing with an analytical, data driven approach, this is a great role for you.Key job responsibilities• Craft messaging frameworks and value proposition statements for our payments offerings• Build and manage the activation of engaging content such as podcasts, videos, thought leadership articles, white papers, case studies, and more, tailored to the specific needs and challenges in B2B Payments and Procure-to-Pay experience• Stay deeply immersed in industry trends, emerging technologies, and best practices in B2B Payments and Procure-to-Pay, to ensure content remains relevant and valuable to our target audience• Lead the production of educational content that improves our customer experience and their ability to engage with our products• Develop and maintain relationships with key stakeholders and decision-makers across sales, product, and marketing organizations• Engage with international teams to scale product marketing content globally• Work closely with marketing managers to integrate features and capabilities into digital campaigns and go-to-market programs• Manage measurement and reporting for product marketing programs and campaigns for regular reviews.• Analyze program performance data and identify opportunities for improvement or investmentA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience using Microsoft Excel to manipulate and analyze data- Experience communicating results to senior leadership ...

Sr. CSA BIM Engineer, Data Center Engineering - Civil, Structural, Architectural Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Sr. CSA BIM Engineer in Data Center Engineering - Civil, Structural, Architectural Solutions (DCE-CSAS) team has the ability to understand the customer demand as well as the technology & business opportunities that exist in order to lead the organization forward; providing support to engineering team through the preparation of federated BIM models and BIM data. You will influence Data Center design documents with: multi-disciplinary coordination; clash detection and resolution; constructability reviews; building code compliance; design optimization. You will produce coordinated BIM for our Data Center Design Templates.The Sr. CSA BIM Engineer in DCE-CSAS provides the global vision, rationale and recommendations to leadership teams for next-generation data center BIM standards in data center design and CSA discipline products, while ensuring current models meet the AWS BIM standards.As a Sr. CSA BIM Engineer in DCE-CSAS, you are a leader and visionary in your field, working within and leading the work of cross-functional teams that include: technical program management, product management, architect, structural, civil, mechanical, and electrical engineering, supply chain management, construction, operations, safety and security, and legal. You will participate in external forums/consortiums to understand current trends and developments within the industry. You will be responsible for developing the BIM modeling strategy to execute new data center and product development designs. This role will communicate the technical decisions we make to Senior Management and will drive continuous improvements with our constructability.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a CSA BIM Engineer, you will be leading projects to ever-evolving customer needs for the new and existing AWS data center fleet as we continue hyper-scale expansion. As an ideal candidate:- Develop BIM models for new data center design templates and CSA products while ensuring they meet the AWS BIM templates and standards - Update and modify existing models, studies and construction documents - Lead design coordination meetings with other trades for clash detection and resolution.- Assist the project team with information exchange processes between internal and external customers.- Actively facilitate the escalation of project issues to senior engineering and business leadership.A day in the lifeAmazon has a global presence; therefore 20% to 30% travel will be necessary. International support will be part of the job, and some international travel will be necessary with short notice. Support could consist of visiting data centers, working on international teams and could require developing schematic and design document packages for data centers and CSA products. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years’ experience designing or building mission critical facilities.- 5+ years’ experience using Revit, Navisworks for producing BIM and federated models.- Use of the following software tools: BIM360/ ACC, Navisworks, AutoCAD, Revit, Tekla Structures, Civil 3D.- Familiarity with the BIMForum LOD Specification, plus AIA and NBIMS standards and best practices for BIM collaboration.- Practical knowledge and understanding of building codes and safety regulations. ...

Sr. Customer Advocacy Specialist - GenAI, Next Gen Developer Experience

Are you ready to lead the world's largest organizations through a software development transformation? Are you passionate about driving meaningful business changes through technological advancements? The Gen AI Next Generation Developer Experience (NGDE) organization is responsible for building tools and services that enable AWS customers to leverage foundation models to transform how they build applications on AWS with services such as Amazon Q Developer. Please see https://aws.amazon.com/q/developer/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Gen AI NGDE team as a Sr. Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of the Gen AI Next Generation Developer Experience services through deep customer engagements. In this role, you would exhibit the advocacy and presentation skills of a traditional developer evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption for the builder experience and working with AWS product teams internally to shape the product and processes. In this role, you’ll combine your unbridled passion and enthusiasm for developers with your unmatched creativity to generate grass-roots attention and support for the developer experience among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools and content for developers, and has an unmet need to seed developer communities and programs around a technology you heartily believe in. You have immediate credibility with developers at all levels, from students to CIOs. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI developer tools* Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI developer tools. * Create, scale, and extend “train the trainer” models to drive expansion of Gen AI developer tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

Sr. Customer Experience (CX) Strategist, AWS Private Pricing Program

Open to candidates in Seattle, Arlington, New York, Austin, Boston, Dallas, San Francisco, Denver, Chicago, Atlanta, Jersey City, Nashville.Do you have an aptitude for analyzing customer requests and creating innovative business solutions/programs to address customer needs? The ability to translate complex scenarios into simplified mechanisms to enable customer outcomes? The knack to drive consensus across broad stakeholder groups? Amazon Web Services (AWS) is seeking a Customer-obsessed Customer Support Specialist to join the Private Pricing Programs and Experiences (3PX) team.The Senior Design Strategist, 3PX will partner with UX researchers, product management, and partners across the Private Pricing organization. As a driver of a cross-functional and highly visible initiative, the ideal candidate will have experience in both B2B and B2C settings with a proven ability to document the customer experience to identify gaps and opportunities, then work collaboratively to ideate and deliver solutions. You will be responsible for designing features and accountable for driving key initiatives and projects in areas such as Private Pricing tooling, the customer experience, process improvement, and launching new innovative offerings. By understanding and improving the customer experience, you will unlock efficiencies in the Private Pricing deals process, improve existing features, and implement new features to be used by the sales team that drive value for the Private Pricing team, and in turn, end customers.Key job responsibilities• Application of human-centric approaches for strategic initiatives with cross-functional groups across 3PX and Private Pricing.• Operationalize data (i.e. user feedback, technical constraints, business analytics, and usability findings) to translate business goals and recommend new approaches, policies, and procedures for continuous improvement. • Own the Customer Experience (CX) Intake Mechanism to help GDSP builders have successful launches and adoption of their idea by considering the implications their ideas have on the Private Pricing Experience and providing recommendations, with input from other 3PX leads.• Manage multiple projects simultaneously. For select launches, coordinate end-to-end activities with teams across and external to GDSP to execute against timelines. • Use expertise and judgement to work across teams for complex initiatives; work backwards from the customer through discovery, design, and execution. • Deliver independently with a bias for action oriented on results; take the lead on both tactical and strategic initiatives. • Define, measure, and analyze post-launch metrics to continuously optimize design and end-to-end experience. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor’s degree or equivalent post-secondary degree in business or related field- 7+ years of experience delivering end-to-end design solutions in B2B and B2C settings ...

Sr. Customer Insights Manager, Amazon Devices & Services

The Amazon Devices research team seeks a strategic and passionate Sr. Consumer Insights Manager to help us uncover customer needs and translate them into actionable insights our internal partners can use to improve our existing products and inform our product roadmap. Our product, marketing, and engineering partners are eager to hear the insights our team produces. As an ideal candidate, you have a deep understanding of traditional market research methods and best practices. You know when it’s important to be pragmatic in designing and executing market research and when creativity is needed. You're also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams, and a relentless determination to do what is right for Amazon's customers. You work with minimal direction and move quickly while delivering high-quality outputs. You will work on overlapping projects, so skill in project management is essential.Key job responsibilities• Partner with internal partners across Product, Engineering, and Marketing to identify the right research opportunities and prioritize research questions based on current knowledge, project goals, and risks.• Own all aspects of the market research lifecycle (methodology/study design, budgeting, programming, execution, analysis, reporting and communication), including regularly consulting with partners on how to use research effectively to drive business impact.• Build scalable and nimble market research solutions, tools, and processes• Connect the “what,” with the “so what,” and “now what” using your own research and other data sources• Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.• Drive impact to the business and customer experience, as measured by adoption of research findings.A day in the lifeOur team moves fast and iterates often, and you will be moving quickly with them – but you'll also have time to zoom out and ask the big questions. You’ll partner with Product Managers and Marketers to help guide the development of new features and devices, and execute research to uncover unmet needs. We’re doers and builders and you’ll need to switch between thinking strategically and acting tactically (e.g., thinking through how to get the right data for a novel problem in the morning and writing and programming a survey in the afternoon). As a trusted partner, you’ll be expected to help identify the right solution, even if it’s not research.About the teamWe execute research to inform future products and services and we dive deep to improve the customer experience of our released devices and services. We’re also builders, which means we’re always looking for ways to make research scalable and efficient. Our team includes designers, researchers, and technologists that can envision, create, and execute ideas from start to end. We strongly believe in a collaborative and empathetic team culture and encourage cross-team partnership and bonding to drive innovation and maintain a safe community.BASIC QUALIFICATIONS• A minimum of 7 years conducting custom, primary market research, including managing large scale tracking programs• Experience conducting quantitative and qualitative research end to end (designing, executing, analyzing, drafting actionable recommendations, and presenting up to senior leadership)• Experience scoping and running statistical modeling and analyses • Experience using Excel, Word, and statistical tools like SPSS/SAS/R/Q• Bachelor’s degree or advanced degree in business, mathematics, or the sciences ...

Sr. Data Engineer, FireTV Experience

Fire TV is reshaping the way millions of people watch, engage with, and enjoy entertainment content every day. We are seeking an experienced Sr. Data Engineer who is passionate about using data to surface customer insights that will influence the development of new and improved customer experiences on Fire TV. If you enjoy working with cross-functional teams to deliver robust and scalable analytics and ML solutions to address complex problems, and thrive in a fast-paced, changing environment, then this opportunity is for you. A successful candidate is an expert in Big Data engineering concepts, data architecture design, performance tuning, and data modeling. They are comfortable working independently in an ambiguous and fast- paced environment, and are able to think big while paying attention to detail. They can communicate with both technical experts and non-experts, and have an analytical mindset that helps them connect their work to the needs of their data customers.Key job responsibilities- Collaborate with scientists, engineers, software developers, and business leaders to define data system requirements and provide solutions- Develop robust, scalable and maintainable data systems with a combination of in-house tools and standard technologies (e.g. SQL, Python and Spark)- Build with operational best practices (e.g. dashboarding and monitoring/alarming to ensure data integrity)- Design and implement durable data models for FTV datasets- Protect data to ensure customer trustAbout the teamOur team is part of the Fire TV Experience org and is comprised of Business Intelligence Engineers and Analysts, Data Engineers, and Data Scientists. We take pride in building scalable, reliable, and trustworthy data products that empower our stakeholders to make data-driven decisions to improve the quality of the Fire TV and Alexa products they deliver to customers. We encourage leaders who foster cross-team collaboration and can drive consensus horizontally across teams. We are at our best when we have a deep understanding of how our data directly reflect customer experiences and can be used to surface customer needs.BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Sr. Data Scientist, Sales AI

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights.Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency.As a part of our team, you will bring deep expertise in quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that create actionable insights for the business. You will be a thought leader as we chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. As a senior lead, you will have the excitement to take iterative approaches to tackle big, long-term problems.Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding.Key job responsibilities- Build statistical and AI/ML models to generate actionable insights for the business- Partner with product and engineering teams to test and measure the success of implemented AI/ML models- Lead reviews with senior leadership, deep dive model outputs and explain implications of model recommendations.- Interact with our sales customers to understand the business problem, help and aid them in implementation of AI/ML based solutions, deliver briefing and deep dive sessions to customers, and guide customer on adoption patterns and paths to production- Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholders- Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamSales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Sr. DE: Multiple Location, US

Senior Data Engineer Come build the future as a Senior Data Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Senior Data Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly support-ed. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Data Engineer positions that are based on your preferred location, team, and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions include, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly im-proving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candi-dates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.About Us: Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right bal-ance be-tween your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innova-tive benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilities• Set the technical strategy for the team• Lead complex technical initiatives within the team• Explore technical needs and bring solutions to the table• Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture.• Assist in developing project plans and commitments, and then deliver consistently against those com-mitments.• Build good working relationships within the team by communicating clearly both verbally and in writ-ing• Continuously optimize solutions to improve overall Platform performance, availability and fault toler-ance• Drive Operational excellence through metrics driven approach• Understand customer pain points, build solutions to make large and/or complex data more accessible, understandable and usable by applications and teams• Mentor and lead developers by cultivating curiosity, deep technical understanding through collabora-tion, code reviews, and leading by example.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- Experience with data manipulation and visualization tools such as Tableau, Power BI, etc ...